Digital Project Manager

Role & Responsibilities

• Design, develop, and unit test applications in accordance with established standards.
• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
• Analyzing and resolving technical and application problems
• Adhering to high-quality development principles while delivering solutions on-time
• Providing third-level support to business users.
• Compliance of process and quality management standards
• Understanding and implementation of SDLC process

Ideal Candidate

• Strong Senior Angular Developer Profiles.
• Mandatory (Experience 1) – Must have 6+ years of experience in frontend development, with at least 4+ years in Angular 8+.
• Mandatory (Experience 2) – Must have strong proficiency in JavaScript, TypeScript, HTML5, and CSS3.
• Mandatory (Experience 3) – Must have strong test-driven development experience and proficiency in unit testing frameworks such as Jasmine, Karma, NUnit, Selenium.
• Mandatory (Note) - Considering candidates from South India only.
• Preferred (Experience 1) – Must have 2+ experience with Web APIs, Entity Framework, and Linq Queries.
• Preferred (Experience 2) – Experience in .NET Core framework, OOP, and C# APIs.
• Preferred (Company) - Product Companies
• Preferred (Education) – B.Tech./M.Tech in Computer Science (or related field).

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Position -  Full stack Developer

Location - Navi Mumbai

Freshers  0-3 yrs

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

Objectives of this Role:

• Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
• Ideate and develop new product features in collaboration with domain experts in healthcare and genomics 
• Develop state of the art enterprise standard front-end and backend services
• Develop cloud platform services based on container orchestration platform 
• Continuously embrace automation for repetitive tasks
• Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns 
• Build robust tech modules that are Unit Testable, Automating recurring tasks and processes  
• Engage effectively with team members and collaborate to upskill and unblock each other

Frontend Skills 

• HTML 5  
• CSS framework ( LESS/ SASS / Tailwind ) 
• Es6 / Typescript 
• Electron app /Tauri)
• Component library ( Bootstrap , material UI, Lit ) 
• Responsive web layout ( Flex layout , Grid layout ) 
• Package manager --> yarn / npm / turbo
• Build tools - > (Vite/Webpack/Parcel)
• Frameworks -- > React with Redux of Mobx / Next JS
• Design patterns 
• Testing - JEST / MOCHA / JASMINE / Cypress
• Functional Programming concepts (Good to have)
• Scripting ( powershell , bash , python )

Backend Skills 

• Nodejs - Express / NEST JS 
• Python / Rust
• REST API 
• SOLID Design Principles
• Database (postgresql / mysql / redis / cassandra / mongodb ) 
• Caching ( Redis ) 
• Container Technology ( Docker / Kubernetes )  
• Cloud ( azure , aws , openshift, google cloud ) 
• Version Control - GIT 
• GITOPS 
• Automation ( terraform , ansible ) 

Cloud Skills 

• Object storage
• VPC concepts 
• Containerize Deployment
• Serverless architecture 

 Other Skills 

• Innovation and thought leadership
• UI - UX design skills  
• Interest in in learning new tools, languages, workflows, and philosophies to grow
• Communication 

To know more about us- https://haystackanalytics.in/

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Must Have:

* Previous experience in retail sales, preferably within the interior design industry.

* Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.

* Passion for interior design and a keen eye for aesthetics.

* Proven track record of meeting or exceeding sales targets.

* Ability to multitask and prioritize tasks in a fast-paced environment.

* Proficiency in using computer software and point-of-sale systems.

* Flexibility to work weekends and evenings as needed.

* Complete Sales background with 2 years experience

Education:

Bachelor’s degree in interior design, marketing, business administration, or a related field preferred.

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Job Description

Job Title: Information Designer

Location: Chennai

Compensation: negotiable (Commensurate with experience)

Experience: 4-7 Years

Qualification: B.E/B.Tech

Key Responsibilities: 

1. Specializing in tech presentations
2. Create visually appealing and informative slides
3. Break down complicated concepts into simpler terms and use visuals to illustrate points.
4. Use storytelling techniques to keep the audience interested and involved.
5. Adjust the level of detail of the presentation to suit different audiences

Key Responsibilities

• Perform finishing, polishing, and installation of wooden furniture and fittings

• Work on doors, wardrobes, cabinets, wall cladding, and decorative woodwork

• Read and interpret technical drawings and site measurements

• Use hand tools and machinery to achieve smooth finishes and precise joints

• Inspect materials for quality and accuracy before and after finishing

• Coordinate with site supervisors and project engineers to ensure timely delivery

Commercial Leasing Manager

📍 Location: KW Blue Pearl (Karol Bagh) & KW Delhi 6 (Rajnagar Extension)

🏢 Company: KW Group

About KW Group

KW Group, established in 1999, has been a pioneer in developing residential and commercial projects within the Delhi-NCR region. Notable projects such as KW Srishti, KW Delhi 6, and KW Blue Pearl exemplify the company's commitment to design, quality, and timely delivery. With a foundation built on ethics, integrity, and transparency, KW Group is driven by a vision to deliver lifestyle spaces for a secured future. Led by Mr. Pankaj Kr. Jain and Mrs. Savita Kesarwani, the company attributes its success to the unwavering support of its associates and customers.

Job Overview

We are looking for a dynamic and experienced Commercial Leasing Manager to lead leasing operations for our residential and commercial properties. This role requires strong relationship-building, negotiation, and business development skills, with a focus on driving occupancy and ensuring seamless tenant experiences.

Key Responsibilities

• Manage the complete leasing cycle from prospecting to closure: site visits, negotiations, documentation, and administration.
• Act as a liaison between in-house teams, tenants, IPCs, brokers, consultants, architects, and municipalities.
• Oversee daily leasing operations in accordance with organizational policies and standards.
• Review, negotiate, and finalize lease transactions and agreements.
• Ensure smooth execution of all leasing paperwork and maintain superior customer service.
• Monitor departmental productivity, budget, and performance.
• Develop and implement leasing policies and procedures to improve efficiency and profitability.
• Conduct market research and monitor competitive trends to identify new leasing opportunities.
• Build and maintain strong networks with IPCs and leading leasing brokers.
• Lead direct marketing and sales efforts to attract top brands and corporate tenants.

Qualifications & Skills

• PGDM / MBA (mandatory); certification in retail/commercial leasing preferred.
• Minimum 5+ years of experience in commercial/mall/retail leasing.
• Strong negotiation and presentation skills with proven ability to close deals.
• Excellent networking skills with established broker/brand relationships.
• Leadership, decision-making, relationship-building, and communication skills.

Salary & Benefits

• Competitive Salary: ₹12 LPA and above (based on experience)
• Opportunity to work on landmark residential and commercial projects.
• Growth-driven environment with exposure to top brands and corporates.

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

Position - PHP Developer

Location Bangalore

Key Deliverables

What You'll Do

• Involve in full life-cycle application development.
• Developing Web-based Applications by using PHP framework
• Write clean, well-designed code
• Own production services, investigate and resolve issues.

• Good problem solving skills and willing to learn new technology

Qualifications & Work Experience

What makes you a great fit :-

• ·         Min 5-9 Years of experience in application development
•           Experience in handling a team
• ·         Strong programming knowledge and hands-on experience with PHP
• ·         Strong Knowledge in Laravel Framework
• ·         Python Programming Experience is a plus
• ·         Good command and Knowledge of AJAX, HTML & CSS
• ·         Experience with rich client frameworks such as Vue.js, React etc
• ·         Must have demonstrated experience in working with Mongo DB.
• ·         Hands-on experience with Elasticsearch and Redis
• ·         Experience with Cloud infrastructure like Azure and Rackspace is a plus
• ·         Comfortable with agile practices, user stories and task breakdown
• ·         Excellent communication skills, both verbal and written
•       Experience working with version control systems (Git)
• ·         Ability to work in a fast paced and dynamic work environment 

Education Qualification

• Bachelor of Engineering in Computer Science or equivalent (Full-Time)

Soft Skills

• Being organized, responsible for your work, and being a team player
• Bringing a positive attitude to the office
• Sticking to the deadlines
• Learning and adapting fast; taking charge and being willing to listen