Customer Relationship Management (CRM) Jobs in Pune

Explore top Customer Relationship Management (CRM) Job opportunities in Pune from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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at Crelio Health

1 video
8 recruiters
DP
Posted by Amisha Tank
Pune
1 - 4 yrs
Best in industry
Customer Service
Customer Support
Business Process Outsourcing (BPO)
Communication Skills
Effective communication
+1 more
  • Location(s): Pune
  • Job Role: Customer Support Executive 

 

Responsibilities

  • Interact with users through a series of actions and answer all queries, and resolve issues via chat.
  • Maintain and update records for daily queries and escalation.
  • Support the roll-out of new application features.
  • Troubleshoot systems, and network problems, diagnosing and solving software issues at users' end.
  • Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
  • Assist with high-severity requests or issue escalations as needed.

Requirements

  • Must be a graduate in any stream. 
  • Effective written and spoken English communication skills.
  • Must be Articulate and Spontaneous in Active conversations to handle tough situations.
  • Ability to recognise the sensitive nature of issues and maintain confidentiality.
  • Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
  • The willingness and curiosity to learn new environments and develop new skills.
  • A high degree of intensity, follow-through, and collegiality.
  • Strong attention to detail with an ability to organize, prioritize and manage multiple tasks in a timely manner.
  • Ability to thrive in high-demand, high-pressure situations.
  • Should be flexible in working on the US- Time Zone

 

About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team.
We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

  1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
  2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
  3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

 

Org link -  https://creliohealth.in/

 

We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at  https://creliohealth.com/  or get updates on  https://blog.creliohealth.in CrelioHealth for Diagnostics

Blog - CrelioHealth for Diagnostics

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DP
Posted by Krishna Shukla
Pune
0 - 7 yrs
₹4L - ₹10L / yr
Sales
Business Development
Communication Skills
Effective communication
Lead Generation
+4 more

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele and revenue growth targets by keeping our company competitive and innovative working closely with the revenue team.


Skills:

 

  • Need to be a target oriented.
  • Strong business sense and industry expertise (preferable not mandate)
  • Should be strong in analyzing and negotiation skills
  • Graduates/PGDBA/PGDM/MBA or equivalent with good grades.
  • Candidates who have completed certification courses related to sales/marketing can also apply
  • Excellent verbal and written skills.

 


Responsibilities:


 

  • Should be responsible for achieving individual targets.
  • Promote the company’s products/services addressing or predicting clients’ objectives
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines
  • Keep records of sales, revenue, invoices etc.
  • Provide trustworthy feedback and after-sales support
  • Build long-term relationships with new and existing customers
  • Develop entry-level staff into valuable salespeople
  • Extremely organized, highly efficient, and motivated to work independently.
  • Closes sales by building rapport with potential accounts; explaining service capabilities; overcoming objections; preparing contracts.
  • Responsible for lead generation through exhaustive Market Research, out bound cold calling, target account selling, email campaigns and social media.
  • Experience in developing an outbound pipeline from the ground up.
  • Excellent verbal and written skills with impeccable presentation skills.
  • Meet monthly and quarterly leads and revenue objectives.
  • Should have minimum 4 years of experience in international markets preferably the US and UK markets.
  • Demonstrate expert knowledge of Machintel’s service lines and value proposition.
  • Report on the status of accounts and transactions.
  • Proficiency in MS Office and CRM software (e.g. Salesforce)

 


Qualification:


 

  • MBA Marketing

 



Shift: Night

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at Crelio Health

1 video
8 recruiters
DP
Posted by RUTUJA DANDNAIK
Pune
2 - 9 yrs
₹3L - ₹8L / yr
Customer Success
Account Management
Customer Retention
Customer Relationship Management (CRM)
Analytical Skills
+2 more

Job Role - Customer Success Manager - Growth

Location - Pune

 

Responsibilities:

  • Ensure customer satisfaction by advising customers on configurations that may favourably impact performance.
  • Advise product development of recurring issues.
  • Provide post-sale technical support services to customers, including troubleshooting, problem resolution and training to customers.
  • Handling Customer Plan renewal, Plans to pitch etc.
  • Handling customer re-escalation, and smooth transitions between customers and organisation.

Requirements:

  • Minimum 2 years experience as a Customer Success Manager, with a proven track record of handling customers, solving issues and executing projects.
  • Good communication Skills.
  • Ability to Analyse Data- Have an eye for surveys and customer research. 
  • Need to be organised, to be able to organise thoughts and implement actions.
  • Proactive Problem Solver
  • Cheerful, Optimistic go-getter.
  • Self-starter and a good team player.
  • Eager to learn and execute the new processes for us.
  • Communication should be excellent
  • Ready to work in the US shift zone

 

About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a young team.
We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

  1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
  2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
  3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

Org link -  https://creliohealth.in/

We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily.

Find out more at  https://creliohealth.com/  or get updates on  https://blog.creliohealth.in  CrelioHealth for Diagnostics

Blog - CrelioHealth for Diagnostics

Read more
Pune
0 - 2 yrs
₹3L - ₹5L / yr
Key account management
Client Servicing
Client Management
Customer Relationship Management (CRM)
SaaS
  1. Build strong, long-term relationships with customers by staying in constant communication and efficiently resolving issues with alternate solutions tailored to individual needs.
  2. Serve as a product, company and industry ambassador, keen on educating prospects and customers on the capabilities of product/features.
  3. Conduct weekly, quarterly and annual customer success reports to ensure customers optimise our product/service, issues are resolved proactively and customer goals are met.
  4. Evaluate risk management for each customer and proactively evade dissatisfaction or lost business and ultimately drive retention throughout the customer life cycle.
  5. Identify and prioritize product updates that reflect customer requests, industry, market and competitor trends and report to key stakeholders.
  6. Provide insight and relay the voice of customers with internal teams, including Sales, Marketing, Product, Technical Support, Operations, Finance and Engineering.
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Pune
0 - 3 yrs
₹1L - ₹3L / yr
Customer Success
Customer Support
Customer Relationship Management (CRM)
SaaS
Learning Management System (LMS)
+1 more

JD - Customer Success Executive

Responsibilities:

  1. Be the point of contact for all the customer issues related to Vowel (platform onboarding services 
  2. Be a good listener and understand and appreciate the customer sentiments with regard to the issue facing
  3. Able to understand the issue and decide  the issue is due to a knowledge gap(of customer) or due to a technical glitch. 
  4. Have a good grip on the product in terms of functionality and proactively updating oneself as and when new functionalities added
  5. Capture the sentiments of the customer and bring that to the notice of management
  6. Able to categories the issues under different buckets and reports that to the team/management to  indicate which area of the product needs attention/breaking.
  7. Strictly adhere to the SLAs (link to SLA doc)
  8. Coordinate with L2 and Other teams in the organization.
  9. Build and maintain Knowledge DOCs/FAQ

Experience: 

  1. 3+ years in a software support role

Must Have:

  1. Exceptional service orientation including managing difficult customers, setting expectations through issue resolution with total empathy. A "go giver" 
  2. Ability to communicate simply and empathetically 
  3. Handled Level 1 and 2 customer issues 
  4. An understanding of a "cloud-based" product works.

Preferable

 

  1. Experience in handling customer service for a Desktop application & Mobile application
  2. Can understand and report on service metrics 
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Mumbai, Bengaluru (Bangalore), Chennai, Pune, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Hyderabad
3 - 12 yrs
₹11L - ₹25L / yr
Communication Skills
Solution selling
Organizational skills
Decision-making
Customer Relationship Management (CRM)
+5 more
  • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
  • Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
  • Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
  • Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
  • Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
  • Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
  • Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
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at Merito

1 video
2 recruiters
DP
Posted by Jinita Sumaria
Pune
1 - 3 yrs
Best in industry
Sales
Presales
Inside Sales
Customer Relationship Management (CRM)
Hubspot

About Us :
Merito is a curated talent platform that helps growth companies to identify and hire quality talent faster. Setup by team of IIM Ahmedabad and HEC Paris alumni Merito with its unique approaches changing the way hiring is done.

What are looking for?
- You are keen on understanding customer's hiring trends and companies current hiring
- You're excited about identifying and reaching our to the prospects
- You're proficient in Microsoft Office applications and tool like CRM, Hubspot to curate the prospect data and be on the top of it
- You're good at communicating with prospective clients on email and phone to maintain a healthy relationship
- You should always be in hunting mode and leveraging different data sources to identify prospects
- Your interpersonal skills and knowledge in Customer Relationship Management (CRM) Software, get us to the top
- You're always ready for the future and always focuses on trying new approaches

Requirements :
- To create new client opportunities, its in your hands to research, identify and reach out to prospects
- You would be dealing with potential clients directly at all times to understand and managing their expectations
- You'd would understand client needs and suggest appropriate services to them
- The power lies within you to develop new relationships with potential clients, while maintaining existing client relationships
- You would be developing proposals for projects and also work on sales pitches and close deals with potential clients
- You're the key person who keeps a close look on the market and has an excellent understanding of the emerging market challenges.

Benefits :
- Fixed + variable pay
- Flexi work hours

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Pune
8 - 10 yrs
₹10L - ₹20L / yr
Sales
Sales management
Business Development
Customer Relationship Management (CRM)
Team Management

Hii 

Please Find the Job Details below.


Sales Manager Responsibilities:

  • Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
  • Meeting planned sales goals.
  • Setting individual sales targets with the sales team.
  • Tracking sales goals and reporting results as necessary.
  • Overseeing the activities and performance of the sales team.
  • Coordinating with marketing on lead generation.
  • The ongoing training of your salespeople.
  • Developing your sales team through motivation, counseling and product knowledge education.
  • Promoting the organization and products.
  • Understand our ideal customers and how they relate to our products.
`

Sales Manager Requirements:

  • Bachelors or Master's degree in Business, Marketing or a related field.
  • Experience in planning and implementing sales strategies.
  • Experience in customer relationship management.
  • Experience managing and directing a sales team.
  • Excellent written and verbal communication skills.
  • Dedication to providing great customer service.
  • Ability to lead a sales team.
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at Promobi Technologies

1 video
15 recruiters
DP
Posted by Rahul Muley
Pune
2 - 3 yrs
₹8L - ₹10L / yr
Software deployment
Customer Relationship Management (CRM)
Mobile device management
Computer Networking
Product demonstration
+1 more

Promobi is looking for an enthusiastic, innovative and experienced Pre Sales Engineer to join our product team. The selected candidate will be working closely with experienced Sales, Marketing and Product Management personnel and will be supported by a strong technical team in an ideal, fast paced, rapidly growing startup environment to grow professionally and go beyond expectations.



Requirements:

  • Work experience on any Mobility Apps/CRM/Software Solutions.
  • IST time zone working hours
  • Open to travel - National and International Both.
  • Customer Facing along with the Sales Team in order to understand customer requirements. 
  • Candidate to bridge the gap between the Sales and Development Team to expedite the Feature Request development process.
  • Knowledge on Android/iOS/Windows Mobility OS platform is a must.
  • Should be Open to Work for EU/UK Time as in need 
  • Candidates from Product Testing background are ideal.

 

 

Responsibility:

 

  • Deliver sales pitch related to product or OS Platform, 
  • Product Demo
  • Validating product presentation and proposal to prospective potential clients supporting sales guys. 
  • Offering POC and Validating the same. 
  • Follow up regularly with prospective existing clients to ensure they are happy. 
  • Listen to the needs of the Existing and Prospective Customer market and share insights with product development and marketing teams.
  • Supporting Product Installation for Live accounts.
  • Technical Audit - Onsite and Online
  • Solid understanding of networking principles (Firewall, Network Protocols, IP addresses, subnetting, etc)
  • Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS is an asset



Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale. 

 

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management devices. Renowned organizations from startups to Fortune 500 trust MobiLock Pro for their Device Management.

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DP
Posted by Kedar Hushing
Pune
0 - 0 yrs
₹4,000 - ₹6,000 / mo
B2B Marketing
English Proficiency
Communication Skills
MS-Excel
MS-Office
+1 more
Working with B2B lead generation sites
Calling to understand requirements
Prepare and sending quotations
Maintain and tracking of sales funnel
Maintaining CRM /LMS
Read more

at Cutshort

7 candid answers
1 product
DP
Posted by Anupran Trivedi
Pune
3 - 9 yrs
Best in industry
Customer Relationship Management (CRM)
Customer Success
Customer Retention
Account Management
Key account management
+1 more
About the role:

This is not just a regular customer-facing role, it is about putting yourself in your users' shoes and helping them be successful. You will get a chance to work with founders, directors, hiring managers, HRs who are recruiting on Cutshort. Your role will be to ensure the revenue growth of your accounts & make them successful in what they are doing. At Cutshort, you can do that by helping them build an awesome team. For that, you have to make sure they are using the product to its full potential and tackle all the hurdles they face along the way. You will also work with our product team for product improvement with your insights from user interactions.
 
About Cutshort:

Welcome to today’s professional world where:
  • Older job skills are becoming irrelevant. There is a constant need to upgrade.
  • The value of work matters more than the number of years of experience a person has.
  • The education system is still failing to prepare people for the real professional world.
  • You can work on anything from anywhere for whatever time.

These facts may look scary, but they are opportunities if the professionals get to:
  • Figure our their career interests paths
  • Learn the skills
  • Share learnings
  • Find people for mentorship, side projects, freelancing etc
  • Get opportunities to apply their skills at a place that fits their needs
At Cutshort, this is what we do. We have built an AI-powered solution to help millions of professionals plan and grow their careers to become more successful and satisfied in their lives. Since we started in 2015, 2.2M+ professionals have used Cutshort to hire, find jobs, connect with each other to grow their careers.

Responsibilities:

1. Research customers’ business and prepare thoughtful questions and insights in advance of customer meetings. 
2. Ask layered, open-ended questions to understand and clarify customers’ objectives and challenges beyond surface-level details.
3. Build relationships with multiple stakeholders (vertically and horizontally) across the customer’s organization.
4. Use data and insights to support investment recommendations or overcome customer objections.
5. Proactively mitigate churn risk by adopting a smart, customer-centric approach.
6. Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI.
7. Drives customer growth by proactively identifying opportunities to deliver greater customer value.

Internally, you'll get to:
  1. Work with the product team to help improve the platform.
  2. Work with the sales team to increase the renewal rate.
  3. Work with the marketing team to execute customer centric campaigns.
 
Requirements:
  1. Tactical and fundamental understanding of subscription models and sales.
  2. 2 to 3 years of customer facing experience preferably in SaaS.
  3. Needs to possess maturity, be a patient listener and a good communicator to be successful in this role.
  4. Ability to write/speak clearly and logically in response to customer problems and coming up with articulate solutions.
  5. Needs to have a good sales acumen.
  6. Logical thinking with a product-first mindset.
 
The work culture at Cutshort:

We are a small team that believes in-
  • Working with a few, but only with the highest quality team members who want to become the very best in their fields.
  • Having a flat organizational structure with a merit-first, no-politics environment
  • Partnering with our employees to achieve their career goals and helping them grow professionally, financially and holistically.

Interested? Let's talk!
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DP
Posted by Shivanand Bukkigar
Pune
0 - 3 yrs
₹3L - ₹4L / yr
Communication Skills
Presentation Skills
Problem solving
Negotiation
Teamwork
+2 more

Roles & Responsibilities

  • Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
  • Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
  • Achieve forecasted sales goals.  
  • Manage the sales funnel and source leads and take daily follow-up with them for acquisition
  • Plan and execute sales activities that will ensure sales growth objectives.
  • Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
  • Set demo session with the potential customer to convert  
  • Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
  • Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
  • Attend and represent the Company at local and national exhibitions and meetings.
  • On-board customers and keep the communication alive to build high CSAT scores.
  • Handle after-sales services & queries of the client.
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at Promobi Technologies

1 video
15 recruiters
DP
Posted by Sonika Sachdeva
Pune
0 - 1 yrs
₹3L - ₹4L / yr
Effective communication
Sales
Revenue growth
Customer Relationship Management (CRM)
Customer Retention
The individual role that you’ll play in our team:  
 
● To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, program optimization, and expansion. 
● Create better modes of operations to make customer service easier for both team members and customers
● Pay attention to customer’s details and complaints.
● Provide customer training and education on company products.
 ● Provide technical support to the customer, with the help of the Technical team 
● Establish a successful account management routine. 
● Create, manage and track customer data using online tools 
● Develop and implement a well-planned customer on-boarding 
● Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe. 
● Closely monitor the assigned Accounts; providing insight to Customers
● To be responsible for customer retention and the prevention of churn across our Customer base. Also to be able to generate revenue and manage up-selling & cross-selling. 
● Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.  
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at Ria Insurance

4 recruiters
DP
Posted by Nipun Virmani
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Bengaluru (Bangalore), Mumbai, Pune
2 - 5 yrs
₹15L - ₹20L / yr
Customer Relationship Management (CRM)
User Experience (UX) Design
User Interface (UI) Design
API
UI/UX
+2 more

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 


WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 


You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.


We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 



WHAT YOU WILL DO


  • You will define and finalize the customer’s insurance sales journeys for the digital affinity channel by working closely with the affinity partner and RIA’s Digital Affinity Partnership Manager. 
  • You will collaborate with various RIA teams (UI/UX, Engineering, Process Design)  to launch each journey by
    • Creating wireframes
    • Designing pages
    • Creating the PRD, epics, stories
    • Prioritizing features
    • Supporting the dev team
    • Activating reporting
    • Defining test plans
    • Managing the UAT and rollout
  • You will manage the product relationship with the partners during the launch phase by
    • Sharing APIs/SDKs with partners, helping address questions
    • Coordinating change requests to the UI/UX  or customer journeys
    • Solve for any tech issues which comes up during launch
  • In the growth phase, you will be responsible for metrics of customer conversion and NPS, and will constantly work on optimizing them by
    • Designing and conducting experiments and A/B tests
    • Making changes to the customer journey, UI/UX
    • Recording and measuring everything using a variety of analytics tools
    • Brainstorming with the partnership manager
  • You will keep a pulse on RIA’s partners, end-customers, and liaison with the Digital Affinity Platform PM for platform productization requirements
  • Evangelize the product - represent the product in online communities, conferences, interact with experts

REQUIREMENTS


Must Have

  • Extensive experience with digital journeys for Customer UI/UX, Digital Partner UI/UX 
  • Past experience in working with engineering to deliver on customer journeys, extensive experience in building APIs and doing API documentation
  • Past experience with customer data models, optimizing sales conversion journeys, metrics reporting
  • Past experience in building playbooks and rolling them out to users

Good to Have

  • Strong process orientation with experience in process automation
  • Past experience with an InsurTech or FinTech is a plus
  • Past experience in building embedded finance or embedded insurance products is a plus
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at Proapp

1 recruiter
DP
Posted by Afif Dadan
Mumbai, Navi Mumbai, Pune
0 - 2 yrs
₹3L - ₹6L / yr
Business Development
Customer Relationship Management (CRM)
Problem solving
Growth Hacking
Communication Skills
+2 more

About the Role

If you have a reputation for building rapport, the business acumen to undertake development with an eye for market expansion and can think creatively to find the ideal solution, we welcome your submission.

Your mission at ProApp

Customer facing: You will be connecting with customers directly to understand their experience and come up with best possible solutions for the business to grow.

Collaboration with multiple teams: You will work closely with multiple teams at ProApp to ensure smooth functioning of all the activities that leads to building a strong relationship with Customers.

Generate new business: This is an interesting activity where you play an important role of bringing a new customer leads on board from scratch.You will be required to Generate and Develop new business opportunities through various Lead Generation methods.

Requirements

Requirements to be a part of the PRO Team:

Approach - Willing to learn everyday and always ready to take on new challenges to grow.
Driven – extremely self-motivated with a diligent work ethic.
PS: You’re a bonafide hustler who never gives up
Honest - High level of integrity and strong commitment to build a successful pipeline Strong Stakeholder management and communication skills.
It would be great if you have some experience working in Sales/Business Development roles. If not, we are ready to train you if you have excellent communication skills and eagerness to learn.

Benefits

Why you should apply:

If you want to be play an important role in ProApp's future growth - It’s arguable that the offered position is the most important we have. If you are looking to jetpack your career and be valued for your commitment to hard work, this is the place. Work with the founding team directly: You will work directly with the Product Manager of the company, as a trusted alley to build in/outbound sales and drive qualified leads. Learning and Development: If learning and growing at a good pace is in your checklist then you are in the right place. We care about your growth and will provide you with responsibilities and opportunities to help you reach closer to your goal.

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at Amplior

1 recruiter
DP
Posted by Mohit Sharma
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Dehradun, Pune, Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹4L / yr
Sales
Lead Generation
Marketing
B2B Marketing
Inside Sales
+2 more

Brief on Amplior:-

  • We are a Global B2B Tech-driven start-up lead generation company, with an awesome team, generating significant value
  • We do things a bit differently... There is no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams
  • Mostly, you’re your own boss, you also get plenty of guidance and support from super talented, smart colleagues, always pushing the boundaries of innovation
  • We believe that people from different backgrounds, identities, and experiences, make our product and the company better. 

Job Profile - Client Partner and Client Partner (Intern)

  • Our Client Partners have Great comm skills and confidence
  • Experience is welcome but not a necessity, Interns welcome
  • Apply if you want to make a great career in marketing, sales, especially B2B (Business to business)
  • You need to be Eager to learn more, ready to do quality conversations with Senior Executives in the biggest of the companies PAN India and Globally
  • Love to research and find out about potential business prospects for our clients 
Read more

Workday

Agency job
via Qrata by Rayal Rajan
Mumbai, Pune, Bengaluru (Bangalore)
4 - 15 yrs
₹18L - ₹30L / yr
Finance
Workday
Billing
Customer Support
Procurement & Buying
+6 more
JD 

3+ years of experience of Workday FINS configuration experience, across 2+ Workday modules and
2+ deployments
Key responsibilities
Lead and support with design/requirements workshops
Confident in configuring workday with the ability to reference Workday Community for
clarity
Excellent problem solver
Ability to create effort estimates based on requirements
Wants to master additional modules of Workday
Support and mentor junior resource based in Portugal/UK
Achieve a high level of utilisation
Be consultative in their customer approach
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at T6 SOLUTIONS PVT LTD

1 video
1 recruiter
DP
Posted by RAJESH JHA
Pune, Solapur
1 - 2 yrs
₹3L - ₹4.2L / yr
Sales
Business Development
Customer Relationship Management (CRM)
Sr. Executive / Asst. Manager - BD & Sales : 06 months-1.5 years of experience in the similar capacity.
No. of Positions -
a. Pune job location - 04 positions
b Solapur Location - 02 positions

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

 

Responsibilities
  • Build relationships with prospective clients
  • Maintain consistent contact with existing clients
  • Manage sales pipeline
  • Analyze market and establish competitive advantages
  • Track metrics to ensure targets are hit

 

Qualifications

  • Bachelor's / BBA degree.
  • 1+ years in SaaS sales industry.
  • Experience in full sales cycle including deal closing demonstrated sales success.
  • Strong negotiation skills.
  • Strong communication and presentation skills.
  • CRM experience shall be a BIG PLUS.

For all above positions, we are seeking aspirants with hands-on experience in SaaS / App sales based industry background.
Candidates currently staying in above job locations preferable.
Immediate Joiners preferred.
Read more

at Extraaedgecom

1 video
3 recruiters
DP
Posted by Saransh Sharma
Pune
1 - 6 yrs
₹2L - ₹6L / yr
Customer Support
Technical support
Microsoft SQL Server
Customer Relationship Management (CRM)
Effective communication

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

The major responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.


Responsibilities
  • Respond to customer queries in a timely and accurate way, via phone, email or chat.
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Assist in training junior Customer Support Representatives
  • Accountable for the support health of a customer

Requirements
  • Experience as a Customer Support Specialist or Technical Support or similar CS role.
  • Understanding of backend tools like SQL, Azure, PowerBI etc
  • Familiarity with our industry is a plus.
  • Experience using help desk software and remote support tools (eg - FreshDesk)
  • Excellent communication, written and problem-solving skills
  • Patience when handling tough cases
Read more

at Pangolin Marketing

2 recruiters
DP
Posted by Debarshi Chowdhury
Remote, NCR (Delhi | Gurgaon | Noida), Pune, Bengaluru (Bangalore), Hyderabad, Chennai, Mumbai
4 - 7 yrs
₹3L - ₹7L / yr
Digital Marketing
Social Media Marketing (SMM)
Marketing & Communication
B2B Marketing
Customer Relationship Management (CRM)
+5 more

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 


Role:

B2B Marketing Generalist


Description:

This role will be a mix of client management and project management. You’ll be expected to understand the client’s goals, weekly and monthly SLAs, and lead a team to delivery. Have you worked with marketing and sales teams in an integrated manner and targeted enterprise clients in different geographies across the globe? Do you understand enterprise sales cycles, buying processes, different roles? Do you have exposure to different domains, industries, marketing, and sales technologies? Do you understand the big picture better than the details? This job might be for you! 


Competencies:

  • Able to multitask independently with minimal supervision
  • Naturally able to think critically and take independent decisions
  • Meticulous with project documentation

Skills:

  • Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
  • Highly proficient with Microsoft Office (Excel, PowerPoint)
  • Experience with agile project planning and management will be a plus

Experience:

  • Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
  • Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
  • Ability to write/execute creative and project briefs and communicate technical info with ease.

Location and Type: 

Remote, Full-time


Evaluation:

Portfolio will be checked for expertise on handling marketing communication and campaigns in the B2B domain. Please share only samples of work done by yourself end-to-end. Shortlisting will be followed by a video interview.

Read more
DP
Posted by Aparna Ket
Pune
3 - 5 yrs
₹3.5L - ₹7.5L / yr
Digital Marketing
Google Adwords
Web Analytics
Google Analytics
Facebook Marketing
+5 more

We are looking for a marketer with 3+ years of experience promoting B2B SaaS Product by designing and executing innovative marketing strategies to generate B2B leads. The various initiatives include:

  1. Competitive Research and Market Analysis
  2. Driving traffic to website to generate leads and tracking conversions, and key KPIs
  3. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  4. Launch optimized online adverts through Google AdWords to increase company and brand awareness and conversion
  5. Monitoring of Leads from all the Online Channels
  6. Prepare online newsletters and promotional emails and organize their distribution through various channels
  7. Responsible for Managing Online Brand and Product Campaigns to Raise Brand Awareness
  8. Manage SEO, SEM and Content Management
  9. Plan and monitor the ongoing company presence on social media (Quora, LinkedIn, Twitter, Facebook, etc)

 

Skills:

We are looking for someone who has exposure to the following:

  • Needs to know Lead Generation, Lead Nurturing, Demand Generation, Email Marketing, Marketing Automation, Campaign Management, Web Traffic and Conversion, Lead Qualification Programs, Automated Nurture Campaigns, Marketing Funnel Management.
  • Must have excellent Oral and Written communication skills.
  • Must have excellent understanding of digital marketing concepts and best practices
  • Hands-on experience in Marketing Automation tools, Google Analytics, Google Adwords and LinkedIn Ads.
  • Must have hands on experience in handling CRM’s and its integration with third party plugins.
  • Strong analytical skills and data-driven thinking and knowledge of web analytics tools (e.g. Google Analytics, SEMRush, etc.)

 

Read more

B2B SaaS Integration Suite

Agency job
via Unnati by Sarika Tamhane
Remote, Pune
0 - 2 yrs
₹4L - ₹6L / yr
Marketing
Market Research
User Experience (UX) Design
Marketing Strategy
Strategic planning
+5 more
Work with a leading SaaS product and services company, learn about the global processes and client requirements.
 
Our client is a cloud integration and automation products provider. Their customised applications allow their clients' platform to connect to any cloud thus enhancing the user experience and allowing a seamless integration of data. Their streamlined operations focus on strategic issues like secure infrastructure and an in-house UX that is 5 times faster and at a fraction of the cost.
 
The founder is a Berkeley alumnus, with a background in Technology and Business and has packed in many years with IT and Fintech companies. Based out of California with an office in Mumbai, the 4 year old company is a niche player growing at arate of 23% in an industry that is in a booming and blooming stage. Their products being used in industries like Retail, Ecomm, Manufacturing, F&B, Pharma, Education among others.
 
As a Marketing Executive, you will have a Remote based work, with a Project in Market Research and Data Compilation/ brand building via Linkedin/ Social media
 
What you will do:
  • Assisting with daily administrative duties.
  • Monitoring all social media platforms for trending news, ideas, and feedback.
  • Preparing detailed promotional presentations.
  • Helping with the planning and hosting of marketing events.
  • Researching and evaluating competitor marketing and digital content.

 

What you need to have:
  • Looking for Marketing Executive/ Trainee for US/ Pune based startup.
  • Must have excellent written and oral communication skills.
  • Male candidates having good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices
  • Proficient in MS Office and marketing software (e.g. CRM)
  • Familiarity with social media and web analytics (e.g. WebTrends)
  • Excellent people skills
  • Should be passionate for the art of marketing and will have an abundance of ideas for building efficient strategies.
  • He/ she must bring forth a strong arsenal of techniques and methods to promote our products, services and public image.
  • The goal is to reach out to the market and cultivate the customer interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth.
Read more
Pune
5 - 10 yrs
₹10L - ₹13L / yr
Salesforce
Customer Success
Salesforce.com
Technical support
Customer Relationship Management (CRM)
+3 more

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

  • Very good communication skills
  • Experience of managing customer support team of atleast 10 members for international customers.
  • Good Customer facing skills
  • Good experience of managing teams
  • Good technology background required for understanding complex technology issues.

Responsibilities:

  • Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
  • Keep your team motivated.
  • Keep tab on all issues which are reported by various sources
  • Keep in touch with Product team for new releases and training teams according to their responsibility
  • Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
  • Report to management about customer success reports
  • Invent/discover new channels and method to improve customer success
  • Manage  budgets of Customer support team requirements
  • Take care of hiring and retaining customer support teams
  • Do upkeep of tools used for Customer success such as fresh desk, chat etc.

 

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift

Read more

at Zoop.one

6 recruiters
DP
Posted by Gunjan G
Pune
2 - 5 yrs
₹6L - ₹8L / yr
Business Development
Customer Relationship Management (CRM)
Sales
SaaS
Client Servicing

Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:
Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)

Strong Technical Background.

What's attractive about us?

 

We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

Health Memberships

Sports Subscriptions

Entertainment Subscriptions

Key Conferences and Event Passes

Learning Stipend

Team Lunches and Parties

Travel Reimbursements

ESOPs

 

That's what we think would bloom up your personal life, as a gesture for helping us with your talents.

 

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

Read more
Pune
3 - 7 yrs
₹5L - ₹6L / yr
Customer Relationship Management (CRM)
Taxation
SQL
MS-Excel
Customer Support
+3 more

Requirements:


  • Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation. 
  • Prior work experience in tax software solution or tax advisory companies preferred.
  • Ability to effectively service large portfolio of customers
  • Excellence in Interpersonal Skills with strong command on spoken and written communication skills
  • Ability to thrive in a multi-tasking environment

Roles and Responsibilities:


  • Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
  •   Logging and keeping records of customer/employee queries
  • Analysing call logs so you can spot common trends and underlying problems, to guide support team
  • Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
  • Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
  • Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
  • Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
  • Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
  • Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio. 
Read more

at Zoop.one

6 recruiters
DP
Posted by Gunjan G
Pune
3 - 5 yrs
₹4L - ₹5L / yr
Customer Support
Customer Success
Customer Retention
Customer Relationship Management (CRM)


We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

 

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

 

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

  • Health Memberships 
  • Sports Subscriptions 
  • Entertainment Subscriptions 
  • Key Conferences and Event Passes
  • Learning Stipend 
  • Team Lunches and Parties 
  • Travel Reimbursements 
  • ESOPs 


That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!



Read more

at Promobi Technologies

1 video
15 recruiters
DP
Posted by sakshi Rahate
Pune
3 - 5 yrs
₹3L - ₹8L / yr
Customer Success
Customer Relationship Management (CRM)
Customer Retention
Revenue growth
Key account management

Experience – 3+ years

Location - Pune

 

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

 

Key Responsibilities :

  • The individual role that you’ll play in our team.
  • To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
  • Create better modes of operations to make customer service easier for both team members and customers.
  • Pay attention to customer’s details and complaint
  • Provide customer training and education on company products.
  • Provide technical support to customer, with the help of Technical team.
  • Establish a successful account management routine.
  • Create, manage and track customer data using online tools.
  • Develop and implement a well-planned customer on-boarding.
  • Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
  • Closely monitor the assigned Accounts; providing insight to Customers.
  • To be responsible for customer retention and the prevention of churn across our Customer base.
  • Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate


  • Ability to work on customer relationship management applications.
  • Quick learner and versatile.
  • Must possess strong communication skills in English,---both written and verbal
  • Excellent skills for communicating and relating with both team members and customers
  • Good interpersonal skills to create a cordial relationship with team members
  • Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
  • Have good to handle disputes and emergencies
  • Must have a strong understanding of our Customers’ business objectives.
  • Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
  • An excellent problem solver with strong analytical skills
  • The ability to manage your time and plan your day effectively
Read more

at Cowerkz

1 recruiter
DP
Posted by Veer Desai
Pune
1 - 3 yrs
₹2L - ₹3L / yr
Community Management
Operations
Sales
Customer Relationship Management (CRM)
Operations management

Community Management-

  • Create a friendly environment to facilitate high member satisfaction
  • Be thoughtful while interacting with members.
  • Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
  • Seek out information about the business and personal objectives of tenant organizations and their individual members.
  • Foster a sense of inclusivity where fresh ideas are welcome
  • Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
  • Oversee new member onboarding and member moves out of the space

 

Events Planning and Execution-

  • Build a quarterly calendar of coworking events that engages all stakeholders:
  • Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
  • Future members: Lead generation and sales-related events
  • Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
  • Manage to the allotted budget
  • Present our community professionally
  • With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

 

Business Development-

  • With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
  • Conduct tours for prospective members
  • Contact the local press and community leaders to generate interest in COWERKZ.
  • Maintain a positive relationship with key vendors and our landlord

 

Facilities and Space Management-

  • Manage all centre operations to the satisfaction of members
  • Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
  • Keep members aware of facilities issues that may impact them
  • Utilize a variety of coworking software applications manage the space and membership
  • Make recommendations to the owners about new features or perks that will entice members
  • Submit maintenance tickets for repairs to the facility and key equipment
  • Ensure cleaning is conducted to spec

 

 

Data accuracy-

  • Ensuring member data is updated and is current in the cowork platform
  • Ensuring lead data is updated in the CRM platform
  • Ensuring Community Data is being updated in the events database

 

 

 

Experience and Requirements

  • 2 years experience with increasing responsibility in either a sales or customer service role
  • Experience in co -curricular activities a plus.
  • Demonstrated project management skills
  • Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
  • Experience with written content generation in a business environment and basic graphic design skills are a plus
  • Interest in working independently with only occasional interactions with the owners
  • Fluent in English. Ability to speak additional language is a plus.
  • A high level ethics, empathy and dependability

 

 

Qualifications

  • Bachelor's degree or equivalent
Read more

at YuktaMedia

1 video
3 recruiters
DP
Posted by Aditya Bhelande
Pune
3 - 10 yrs
₹8L - ₹25L / yr
Product Strategy
Product Marketing
Technology Marketing
Pricing Strategy
Copy Writing
+2 more
We are looking for Enterprise SaaS Product Marketing Manager in Ad Tech domain to lead our outbound product marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you must be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like storytelling, product messaging, email campaigns and pricing strategies. Your goal will be to develop and implement the most impactful plans to position and promote our products. • Studying the company’s products and their benefits for users • Develop product marketing strategies (pricing, advertising, product launching) • Craft compelling messages across marketing channels (landing pages, ad campaigns) • Work with various teams (design, content, acquisition, product, sales) to implement strategies • Evaluate projects using relevant KPIs and feedback from existing and prospective customers Responsibilities: • Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas. • Understand and document our buyer’s process and persona, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn. • Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers. • Plan the launches of net-new products and releases of existing products and manage the cross-functional implementation of the plan. • Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it. Requirements: • 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research) • Power user of networking tools such as LinkedIn, Twitter, and Reddit. • Exceptional ROI-tracking skills, able to prove what is or isn’t working. • Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player! • Bachelor’s degree in business or marketing; MBA preferred. • Background in design and copy-writing is a plus.
Read more

at www.loyaltypays.in

1 video
1 recruiter
DP
Posted by Mithy Vaishali
Pune
2 - 5 yrs
₹3L - ₹6L / yr
Business Development
Sales
Customer Relationship Management (CRM)
Operations
Selected candidate day-to-day responsibilities include: 1) Engage in market research in order to identify new opportunities for business 2) Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals 3) Ensure adoption of our products and sales through them by starting and managing relationship with various stakeholders 4) Manage complete Customer on-boarding process 5) Respond to queries and complaints from clients as regards to the company products; this should be done in a timely fashion 6) Develop business proposals for existing and new customers 7) Develop comprehensive knowledge of the business and its development practices, its marketing activities, prospective clients, and the trends for the industry.
Read more

at Plobal Apps

1 video
15 recruiters
DP
Posted by Tejas Phatak
Pune
2 - 4 yrs
₹4L - ₹8L / yr
Technical Writing
Tech Support
Communication Skills
Customer Relationship Management (CRM)
HTML/CSS
A Technical Support Engineer at Plobal Apps serves as an expert for PlobalApps’ products and associated technologies. Since our products are built largely for Shopify store owners, The PlobalApps Technical Support Engineer is an expert on the Shopify product as well.

This is a high-profile customer facing technical role to find solutions faced by our customers with their mobile apps and therefore help them work through technical difficulties.

The Support Engineer is a strong interface between our customers’ and our Engineering / Product teams.

Job Responsibilities:

• Research, Diagnose, troubleshoot and identify solutions to resolve customer issues.
• Regular and Proactive follow-ups with customers via the tickets/issues raised with recommendations, work-arounds, updates and action plans.
• Log Software defects using a bug tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies
• Prior experience of supporting enterprise-level customers
• Demonstrated excellence in working with cross-functional and multi-disciplinary teams
• Outstanding written & spoken communication skills
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues
• Strong time-management and prioritization skills to work with multiple customers
• Good Understanding of web technologies

Desired Skills & Experience
• Bachelor’s Degree Computer Science Related
• Minimum 4 years of experience in a customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently
Read more

at ProfitBooks Software

2 recruiters
DP
Posted by Harshal Katre
Pune
0 - 3 yrs
₹1L - ₹2L / yr
Customer Success
Inside Sales
Presales
Sales Operations
Account Management
+3 more
Job Responsibilities Include: - Supporting customers via an online chat system and assign queries to tech or sales department. - Give online demo of the product - Onboard new customers - Make sure all the queries are addressed promptly. - Convert prospects into sales Skills we are looking for: - Basic knowledge of accounting - Excellent communication - Ability to learn new things quickly - Analytical skills
Read more

at ekincare

10 recruiters
DP
Posted by Divya Sri
Pune
3 - 6 yrs
₹5L - ₹10L / yr
Lead Prospecting
Presentation Skills
Customer Relationship Management (CRM)
If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through corporate and insurance sales - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical
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at Lendingkart

5 recruiters
DP
Posted by Akshay Poshatwar
Ahmedabad, Surat, Rajkot, Mumbai, Pune, Nashik, Nagpur
0 - 7 yrs
₹1L - ₹3L / yr
Sales
Business Development
Partnership and Alliances
Customer Relationship Management (CRM)
About Company - Lendingkart is a well-funded start up that uses analytics and online data to determine whether it wants tolend to businesses or not. So instead of filling paper forms and making multiple trips to the bank, thebusinessman just logs in, provides access to his online footprint and we use our proprietary self-learningalgo for credit-scoring and to decide instantaneously whether we want to lend to him or not. There isenough data footprint online to determine the intent to pay back a loan, quality of his product/service, healthof his business, and his ability to compete etc. We are a team of ISB, IIM grads determined to automate the entire banking decision and delivery process. For more details - http://www.lendingkart.com Education - Any Graduate - Any Specialization but preference will be given to candidates from Finance/Banking background Responsible for Sales with complete Focus on Major Accounts.Technical knowledge of all services. ● Responsible for Sales with complete Focus on Major Accounts. Technical knowledge of all services. ● Generating Leads. ● To prepare Pre-Sales proposals for prospective clients & to have strong Follow-Ups. ● Identifies Business Opportunities by identifying major prospects from sectors and evaluating their position in the industry. ● Having upgrade knowledge on market & industry trends. ● Establish, Develop & Maintain Business Relationships with Current & Prospective Customers. ● To Assist Operations, CRM Team in Post Sales Activities. ● Create opportunities for Organic business growth. ● To prepare reports and to maintain Team MIS & validate Team reports. ● To maintain Team Motivation & Energy levels for enhancing productivity.
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at Healyos

3 recruiters
DP
Posted by Salil Bhargava
Pune
1 - 4 yrs
₹2L - ₹4L / yr
Business Development
Customer Success
Customer Relationship Management (CRM)
HealYos is an exciting young health and wellness start-up headquartered in Pune. Founded by a team of experienced entrepreneurs with proven success in the digital and health space and backed by Sancheti, India’s premier orthopedic hospital, HealYos is poised to alter the healthcare service landscape. After conquering the Pune market, over the course of the next year Healyos intends to expand to Delhi and Mumbai. We are growing quickly and are looking for a young, energetic, entrepreneurial professional to head our Pune Operations. The Job Description is as follows: 1) Making Inbound & Outbound calls to potential customers and answering queries about our services 2)Collecting &Preparing reports for Management. 3)Collecting Customer Feedback About our Services. 4)Converting enquiries into appointments for our service providers. The Ideal Candidate : 1. Has 1-4 years of experience managing a team. 2. Has strong analytical skills and excellent skills with MS Office/Excel. 3. Can wear multiple hats, is open to learning and is comfortable with the rough and tumble of a start-up environment.
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at Kidnurture

2 recruiters
DP
Posted by Swapnil Chavan
Pune, Mumbai, NCR (Delhi | Gurgaon | Noida), Kolkata, Chennai
0 - 1 yrs
₹0L / yr
Business Development
Sales
Client Servicing
Customer Relationship Management (CRM)
Presales
+1 more
1) Visiting Special child schools/centers/Ngo ,child professionals and making them aware about our free software and free android app for special need parents for better child health care 2) Using digital media and other tools to make regular child parents aware about our free growth and developmental monitoring app 1) students get an opportunity to make difference in lives of countless special children and parents. 2) Get to work with a highly appreciated startup which is striving to make difference in child healthcare. 3) Students will conduct market research and help built a better solution. 4) Students will know what it is like to for a belief and surely help the in their life career 5) definitely they will in the process gain different marketable skills
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DP
Posted by Yogiraj N
Pune
1 - 2 yrs
₹3L - ₹4L / yr
Selling skills
Negotiation and closing skills
Problem Solving
Pipeline and funnel management
Customer empathy
+2 more
About the role. Business Development Managers (BDMs) are responsible for complete school business of their respective cities. They will lead the effort to acquire and retain schools by reaching out to schools, building relationships with school management, servicing them and ensuring program implementation in the schools. Goals: Manage a portfolio of 50-70 schools in city with focus on program implementation, service, relationship and business growth. Responsibilities: Business Development: 1. School acquisition: Sign up of new schools 2. School Retention and upgrade: Retain all schools and upgrade the value of business within the portfolio. 3. Reference generation: Generate references of new schools from the existing portfolio of schools based on service and satisfaction 4. Collection: Collection of money due from schools on time. School relationship: Build and nurture relationship with the designated schools within the region Program implementation: Plan and coordinate internally with operations, product specialists and product team to ensure complete and efficient implementation at the School on a day to day basis. Service satisfaction 1. Customer Satisfaction: Drive customer satisfaction for the managed schools by ensuring on time high quality service and material delivery. 2. Proactive problem solving– Be transparent in sharing the feedback of the Schools and proactively resolve issues or queries of our clients in a timely manner. 3. Escalate all issues concerning program implementation to the respective people within the organization and ensure resolution of the customer issues. Reporting and Documentation 1. Documentation: Complete all documentation regarding school sign up, collect advance amount as per company policy and engage the schools as per the need. 2. Reporting: Keep all reporting formats, CRM, documentation, etc updated on day-to-day basis.
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at CarOK

1 video
3 recruiters
DP
Posted by Jaideep Patil
Pune
1 - 3 yrs
₹1L - ₹4L / yr
Sales
Customer Relationship Management (CRM)
Marketing
Telesales
CarOK is an on-demand car care marketplace, currently serving more than 3000 customers in Pune city. CarOK's mission is to bring trust, convenience and transparency to the unorganised car care sector in India. Having raised the 2nd round of funding we are looking for expanding our team & consolidate operations in Pune city. The current team comprises of a crew who have an experience of running successful businesses and have now come together to bring about a dynamic change in the after-sales services market for automobiles. To know more about CarOK logon to www.carok.in
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at Serendipity Sales Services Pvt Ltd

1 video
1 recruiter
DP
Posted by Vinay Shet
Pune
0 - 3 yrs
₹1L - ₹3L / yr
Customer Relationship Management (CRM)
Field Sales
Presales
Incentive heavy structure that enables candidate to take home 3 times the salary. Scope to travel internationally
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at Serendipity Sales Services Pvt Ltd

1 video
1 recruiter
DP
Posted by Vinay Shet
Pune
0 - 3 yrs
₹1L - ₹3L / yr
Customer Relationship Management (CRM)
Field Sales
Presales
Incentive heavy structure that enables candidate to take home 3 times the salary. Scope to travel internationally
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at TouchMagix

1 recruiter
DP
Posted by Jayesh Kariya
Pune
5 - undefined yrs
₹8L - ₹12L / yr
cold calling
B2B
Customer Retention
Business Development
Sales
+3 more
Offers exciting opportunity to sales in the international market and interact with customers from cross cultures (especially United States). We are aggressively expanding in United States. Offers exciting incentives and a chance to have equity through ESOPS. Opportunities to travel to world to set up and manage the channels and resellers.
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at TouchMagix

1 recruiter
DP
Posted by Jayesh Kariya
Pune
5 - undefined yrs
₹8L - ₹12L / yr
cold calling
B2B
Customer Retention
Business Development
Sales
+3 more
Offers exciting opportunity to sales in the international market and interact with customers from cross cultures (especially United States). We are aggressively expanding in United States. Offers exciting incentives and a chance to have equity through ESOPS. Opportunities to travel to world to set up and manage the channels and resellers.
Read more
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