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Customer Relationship Management (CRM) Jobs in Pune

Explore top Customer Relationship Management (CRM) Job opportunities in Pune for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Senior Client Success Partner
Senior Client Success Partner

Founded 2004
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Pune
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3 - 5 years
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Best in industry4 - 10 lacs/annum

Major Roles and Responsibilities: Use analytics, logic and business judgment to identify, prioritize, structure and solve business problems. Being the face of company for customers. Proactively identifying and documenting business requirements from key business stakeholders. Analyze business and user requirements, business system capabilities, workflow, and functional limitations, procedures, and problems to automate or improve existing systems (SaaS, HRMS, ERP, HCM and others). Document the functionality of existing and new business systems. Work closely with the Technical, Business and Operations teams to implement solutions and enhancements that ensure technical compatibility and user satisfaction. Keep up-to-date with applicable technologies as well as developments in the relevant industries. Work in partnership with IT teams for - defining business solutions that deliver functional and nonfunctional requirements ; and sharing worthwhile feedback. Writing Functional requirement documents and creating wireframes effectively with various stakeholders. Demo the features to stakeholders/customers  and collect feedback. Capability to transform business Processes into Product Requirement. Managing system implementation projects and multiple accounts at the same time and managing the operational queries. Must be open for Travelling. Key Success Factors An aptitude for details - Strong attention to detail and ability to aim at perfection. Ability to follow-up with multiple stakeholders and get things done. Excellent interpersonal communication skills and an ability to develop and maintain professional relationships. Superior project management and organizational skills. Highly developed critical thinking and analysis skills. Think logically, learn quickly and translate into technical and layperson terms. Sound business judgment and an appreciation and interest in the 'big picture'. Ability to define and solve unstructured business problems. Ability to make decisions and defend them clearly. Self-motivation, independence and process driven thinking. Be highly motivated, energetic, disciplined, and results oriented. Strong ethics and transparency in dealings with clients, vendors, colleagues and partners. Hands-on problem solving aptitude, with ability to generate ideas and solutions. Strong knowledge of HRMS Domain is a must. Education & Experience Bachelor’s degree in Technology. Graduate in Engineering/BCA  3-5 years in Client Facing Role.  Good understanding of software development lifecycles  Strong written and verbal communication skills Strong knowledge of HRMS Domain is a must.   Prior exposure of product development would be an added advantage.

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Lavanya Pandey
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Inside Sales Specialist
Inside Sales Specialist

Founded 2015
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Pune
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0 - 2 years
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Best in industry2 - 4 lacs/annum

Eligibility Criteria:Masters/Bachelors degree in business domainFlexible to relocate to Pune and work from WittyPen OfficeProficient in English communication1+ years of experience in salesRequired Skills:Excellent communication skillsAbility to manage and use CRMAbility to use Sales Outreach Automation toolsUnderstanding of Inbound or Inside sales approachUnderstanding of B2B sales approachCapability of prospecting and relationship managementUnderstanding of Content marketing will be a plusSkilled and forecasting revenues and reaching goalsExpert at using MSOffice toolsRoles and Responsibilities:Prospecting and outreaching businesses relevant to buyer personaTalking and giving a demo of our value propositionHelping customers on board and maintain regular relationshipsMeasure sales numbers and reach targetted revenuesWork with Operations team to ensure quality deliverablesSubmit weekly reports on the progress of work

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Sherin Mathew
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Enterprise Sales Executive
Enterprise Sales Executive

Founded 2016
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Remote, Chandigarh, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore), Pune
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4 - 9 years
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Best in industry5 - 25 lacs/annum

What you will be doing: -Building a qualified pipeline, developing sales strategies, then pursuing opportunities by utilizing the company's sales processes and methodology -Accountable for achieving bookings plan for all new software business -Coordinating all internal resources and external sales activities required to move opportunities from lead qualification to closure -Includes, but is not limited to, pipeline building, prospect qualification, completion of RFX(s), developing prospect organizational maps and influence maps, developing coaches and champions within the account, developing solution maps, coordinating functional and technical proofs including product demonstration preparation and presentations, proposal preparations, coordinating implementation presentations and pricing, contract negotiations, and other duties as required -Discovering and solving real-world problems for transportation and logistics professionals and business leaders in new and dynamic ways that leverage your insight selling skills. -Develops and executes specific prospect short, medium and long term account strategies and tactical penetration plans for Tier 1 prospects -Develops compelling value propositions based on ROI cost/benefit analysis -Executes against the major steps of the sales process: find new business opportunities, qualify opportunities and close new business -Identifies and utilizes appropriate internal resources to engage in sales cycles, including -Solutions Consulting capability for identified opportunities -Identifies business plan and strategy, key decision makers, key performance indicators, and budget constraints -Maintains an accurate, comprehensive and updated software sales forecast in CRM -Manages interactions with the prospect during all phases of the sales cycle -Serves as a resource for garnering strategic insights including the current state of business, additional business opportunities, and challenges faced by the prospect

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Paramvir Sandhu
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Manager - Business Development
Manager - Business Development

Founded 2016
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Hyderabad, Pune
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2 - 8 years
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Best in industry7 - 10 lacs/annum

- Work with Corporate Marketing & Business Development team and General Manager to develop strategies to drive new member acquisition, and meet revenue and occupancy targets.- Manage the flow of inquiries through the CRM process, and Business Intelligence for this channel.- Manage inbound enquiries, chat platform, outbound cold calls, as well as follow up with existing leads.- Work with Corporate Marketing & Business Development team to develop and manage creative assets such as Pictures deck, Sales collaterals, Website content, Email marketing, and more.- Oversee and drive local campaigns through various channels.- Engage validated leads through various content pieces, case studies, answering queries, and convert them to site visits. Furthermore, engage opportunity leads by analysing client requirements, tailoring responses accordingly, and hand-holding until signing and onboarding.- Attend industry functions, such as association events and conferences, and provide feedback and information on market, opportunities and trends.- Analyze performance metrics and develop comprehensive reporting on sales channels and sales funnel growth.Experience & Requirements :- 2+ years- experience in a business development or consulting role- Self- motivated and a genuine desire to learn new skills- Business, Marketing, Communications or related degree- Process Driven with an ability to hustle- Excellent communication skills & telephone etiquette KRAs of the role:- Lead enquiry experience from validation to on- boarding- Revenue and Occupancy targets- Inbound enquiry and Chats managed; Site visits arranged- Lead engagement, System & Process adherenceAbout The Hive :The Hive is a pan- India platform for entrepreneurs, freelancers and emerging enterprises. We provide plug & play workspaces that are inspiring, inherently collaborative and generative of new business opportunities. Combining our expertise in real estate, technology, design and community building, we are committed to challenge the convention in India and create a nationwide network (online and offline) of high- energy, high- amenity work environments that make our members more successful.With a fitness centre, rooftop bar & pool, suites & residences, spa & salon, cafe & microbrewery, plethora of shopping outlets and more, The Hive offers access to unmatched amenities that are thoughtfully curated and integrated with it. The Hive is redefining co- working spaces, allowing its members to integrate personal, professional and social lives in ways not imagined before.The Hive is a subsidiary of the Xander Group (www.thexandergroup.com), a leading emerging markets institutional investment firm focused on long term, value investing in the infrastructure, hospitality, entertainment, retail and real estate sectors.www.hiveworkspaces.com

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Pawan Mirchandani
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