Manager - Ad Sales (AdTech, MarTech)

Job Title : Senior Software Engineer (Full Stack — AI/ML & Data Applications)

Experience : 5 to 10 Years

Location : Bengaluru, India

Employment Type : Full-Time | Onsite

Role Overview :

We are seeking a Senior Full Stack Software Engineer with strong technical leadership and hands-on expertise in AI/ML, data-centric applications, and scalable full-stack architectures.

In this role, you will design and implement complex applications integrating ML/AI models, lead full-cycle development, and mentor engineering teams.

Mandatory Skills :

Full Stack Development (React/Angular/Vue + Node.js/Python/Java), Data Engineering (Spark/Kafka/ETL), ML/AI Model Integration (TensorFlow/PyTorch/scikit-learn), Cloud & DevOps (AWS/GCP/Azure, Docker, Kubernetes, CI/CD), SQL/NoSQL Databases (PostgreSQL/MongoDB).

Key Responsibilities :

• Architect, design, and develop scalable full-stack applications for data and AI-driven products.
• Build and optimize data ingestion, processing, and pipeline frameworks for large datasets.
• Deploy, integrate, and scale ML/AI models in production environments.
• Drive system design, architecture discussions, and API/interface standards.
• Ensure engineering best practices across code quality, testing, performance, and security.
• Mentor and guide junior developers through reviews and technical decision-making.
• Collaborate cross-functionally with product, design, and data teams to align solutions with business needs.
• Monitor, diagnose, and optimize performance issues across the application stack.
• Maintain comprehensive technical documentation for scalability and knowledge-sharing.

Required Skills & Experience :

• Education : B.E./B.Tech/M.E./M.Tech in Computer Science, Data Science, or equivalent fields.
• Experience : 5+ years in software development with at least 2+ years in a senior or lead role.
• Full Stack Proficiency :
• Front-end : React / Angular / Vue.js
• Back-end : Node.js / Python / Java
• Data Engineering : Experience with data frameworks such as Apache Spark, Kafka, and ETL pipeline development.
• AI/ML Expertise : Practical exposure to TensorFlow, PyTorch, or scikit-learn and deploying ML models at scale.
• Databases : Strong knowledge of SQL & NoSQL systems (PostgreSQL, MongoDB) and warehousing tools (Snowflake, BigQuery).
• Cloud & DevOps : Working knowledge of AWS, GCP, or Azure; containerization & orchestration (Docker, Kubernetes); CI/CD; MLflow/SageMaker is a plus.
• Visualization : Familiarity with modern data visualization tools (D3.js, Tableau, Power BI).

Soft Skills :

• Excellent communication and cross-functional collaboration skills.
• Strong analytical mindset with structured problem-solving ability.
• Self-driven with ownership mentality and adaptability in fast-paced environments.

Preferred Qualifications (Bonus) :

• Experience deploying distributed, large-scale ML or data-driven platforms.
• Understanding of data governance, privacy, and security compliance.
• Exposure to domain-driven data/AI use cases in fintech, healthcare, retail, or e-commerce.
• Experience working in Agile environments (Scrum/Kanban).
• Active open-source contributions or a strong GitHub technical portfolio.

Strong Product Designer Profile

Mandatory (Experience 1): Must have a 2+ years of experience as a Product Designer in B2C companies working on live digital products end-to-end (preferably fintech, investment, or consumer apps).

Mandatory (Experience 2): Experience in 1 to 10 product journeys — identifying user pain points, fixing UX breakages, and launching new product initiatives.

Mandatory (Skill 1): Strong command of UX design, user flows, wireframing, and prototyping using Figma or equivalent tools.

Mandatory (Skill 2): Proficiency in UI design systems, visual hierarchy, and user - centered problem-solving with clear reasoning behind design decisions.

Mandatory (Portfolio): Must showcase real, shipped products (minimum 2–3 live products) where the designer has driven impact — passion projects or conceptual redesigns are not acceptable

Mandatory (Company): B2C Product Companies

Ideal Candidate

10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.

Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.

Proficiency in SQL, Python, and Scala for data processing and analytics.

Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.

Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice

Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.

Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery

Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).

Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.

Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.

Proven ability to drive technical strategy and align it with business objectives.

Strong leadership, communication, and stakeholder management skills

Job Details:

As a Software engineer you will be able to challenge the idea of “impossible”, producing results that are elegant, simple and don’t require a team of experts to decode. You are driven by innovation, fresh ideas and new ways to produce high quality solutions. 

Job Description:

Position Summary:

We are looking for a Cloud developer responsible for the development and maintenance of cloud applications deployed in AWS environment. Your primary focus will be the development of such applications and their integration with other services. A commitment to open mind, problem solving, ability to learn, and creating quality products is essential.

Responsibilities:

• Ensure the performance, quality, and responsiveness of services
• Collaborate with a team to define, design, and ship new features
• Innovative thinking of finding solutions to needs
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, automatization and documentation
• Use Agile Scrum Methodology for software development
• Develop unit tests for all new code
• Provide code reviews for all new code and participate to code reviews of other people
• Diagnose and resolve complex level issues of application
• Participate in interactions with all levels of personnel with different teams
• Design and build services on top of AWS

Skills:

• Strong knowledge of Python
• Strong knowledge of Web Services (Rest or SOAP APIs)
• Strong knowledge of React JS or any other JavaScript
• Solid understanding of object-oriented programming
• Knowledge of Java and Spring Boot is good to have
• Knowledge of AWS is good to have
• Knowledge of TypeScript is good to have
• Knowledge of Linux is good to have
• Knowledge of HTML and CSS is good to have
• Knowledge of AWS CloudFormation is good to have
• Knowledge of Elasticsearch is good to have
• Familiarity with continuous integration
• Any authorized Java, AWS, Linux, or Python certifications will be value added
• Min 2 years of work experience in relevant technologies
• Excellent interpersonal and written communication skills

Position: Business Development Executive

Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP

Language: English & Hindi 

Salary: 3 LPA to 5 LPA

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 1 - 4 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Role - Technology Lead

Role Overview 

As a Tech lead, you will take an active role in the definition and evolution of standard practices and  procedures, working closely with the co-founders in building a team. You will be responsible for  defining and developing software for tasks associated with the developing, designing and  debugging of the software applications. The technology lead will be a part of the core leadership  team and will be involved in all crucial decisions. So apart from strong technical skills, leadership is  something we are looking for.  

Responsibilities  

▪ Work Experience between 3 to 5 years in large scale applications with desire to work in fast  paced startups  

▪ Must have led a team of 3 to 10 engineers. Excellent business understanding and  prioritization skills. Fully hands on with coding and up to date with technology trends. 
▪ Focus on code maintainability and performance of application and a demonstrated product  development ability.  

▪ Must be excellent with hiring and should have built a team from scratch or small size 
▪ Provide technical advice and assists in solving programming problems  

▪ Continuously create new and interactive features that would help to improve user  experience and user engagement.  

▪ Assist with troubleshooting of issues as needed 

Tech Stack -

Node Js, Nativescript, Angular, React, React Native, MongoDB, AWS.  

About Company

• Vision : Bikayi helps small to medium sized businesses go online and scale their businesses. Bikayi merchants are selling various things from groceries to apparels and electronic items.
• Scale : We are very close to grossing a GMV of 1B dollars on an annual basis. Probably one of your neighbourhood shops is using Bikayi to sell online.
• Fuel : Monetizing the product from early days we have a solid business model and our revenue numbers are growing at a healthy pace. Apart from this we are funded by top investors in the world like Sequoia capital and Ycombinator.
• People : We have a culture which gives you a lot of challenges to solve and at the same time get high rewards.

Fun facts

• 42,59,407 Indians started their online selling journey with Bikayi this year, That is greater than the combined population of Maldives and Monaco
• We witnessed a GMV growth of 5400% and revenue growth of 1100% last year.
• Band Chainsmokers have also invested in Bikayi 🎵

Responsibilities

• Guide the team : Help the junior engineers to unblock them and guide them on best design practices. Help in code reviewing on a regular basis.
• Responsible for code delivery : Pushing deploys on a constant basis. When working in a growth stage company, this part can be challenging as the speed of requirements is high. You will need to make sure you are able to push code on a regular basis.
• Design & Architecture : You need to have technical expertise in the company's tech stack and in general the frontend or backend infrastructures.
• Prepare thorough technical documentation which can be used as a reference by other engineers.
• Own your product : You will be responsible for the success / failure of your team and the product. You will need to work with cross functional teams, understand their requirements and make sure that everybody is on the same page.

Requirements

• Past experience of working for tier 1 / vc funded companies.
• 3+ years of commercial work experience in the relevant domains.
• Continuous past experience of delivering products at a steady pace.
• Experience in the following would be preferred.
• Node Js for Backend Engineers
• React Js for Frontend Engineers

Company Perks

• Macbook
• Flexible hours
• Book reading / personal development stipend
• ESOP pool also available
• Health insurance benefits
• Fully stacked snack kitchen and gaming room
• Free front row tickets to The Chainsmokers concerts in India \m/

NOTE - SALARY IS NEGOTIABLE 

• Company Profile - https://drive.google.com/file/d/1FYi4TuTx2_Kx-mWrOCNiaLK5JtWlJI-5/view?usp=sharing

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com