Key Account Executive & Client coordination

Key Account Executive & Client coordination at whitewhale software solution · Mumbai · 4 - 7 years · ₹4L - ₹6L / yr · Profitable · Posted 27 Feb 2026

Key Account Executive & Client coordination

at whitewhale software solution

Posted by Tabbasum Shaikh

4 - 7 yrs

₹4L - ₹6L / yr

Mumbai

Skills

B2B services sales

EOR

Customer Relationship Management (CRM)

Mandatory : Excellent in communication

Job Description :

Sales Closure & Client Coordination Specialist

Role Overview : A commercially sharp, execution-focused Sales Closure Specialist who will take ownership of converting qualified leads into revenue. This is not a lead generation role.

The position is responsible for:

 Driving structured follow-ups

 Managing proposals and commercial documentation

 Supporting negotiation discussions

 Ensuring disciplined closure of opportunities The role requires strong client engagement capability, commercial maturity, and the ability to work in a structured B2B sales environment—particularly with international clients entering or expanding in India.

Key Responsibilities

1. Opportunity Conversion & Deal Closure

 Engage with pre-qualified inbound leads shared by the company.

 Conduct structured discovery discussions to understand client requirements (HR, Payroll, EOR, BPO, Compliance, Accounting).

 Drive timely follow-ups to move opportunities through the sales pipeline.  Support commercial discussions and negotiations under leadership guidance.

 Work towards defined monthly and quarterly closure targets. 2. Proposal & Commercial Management

 Prepare customized proposals aligned with client requirements and OBOX pricing frameworks.  Coordinate internally with operations, compliance, and finance teams to structure commercial terms.

 Ensure accurate documentation, scope clarity, and commercial positioning.

 Support addendums, revisions, and proposal refinements as required. 3. Client Communication & Relationship Handling

 Act as a structured communication bridge between client and senior leadership.

 Maintain professional engagement with founders, CFOs, HR heads, and business leaders.

 Build credibility through clarity, responsiveness, and commercial understanding.

 Ensure client confidence during evaluation and decision-making stage. 4. Sales Process & CRM Discipline

 Maintain accurate CRM updates and opportunity tracking.

 Ensure follow-up timelines are adhered to.

 Share weekly pipeline status and conversion insights.

 Identify bottlenecks in deal progression and escalate proactively. KPIs (Indicative)

 Lead-to-closure conversion rate

 Proposal turnaround time  Sales cycle duration

 Revenue closed per month

 CRM hygiene & documentation accuracy Required Skills & Competencies

 Strong B2B communication skills (verbal & written).

 Confident negotiation support capability.

 Ability to understand commercial structures and pricing discussions

.  Structured follow-up mindset.

 Objection handling skills.  High ownership and accountability

 Proficiency in MS Office & CRM tools. Preferred Background

 4+ years’ experience in B2B services sales, HR consulting, payroll, EOR, recruitment, or professional services.

 Exposure to dealing with international clients preferred.

 Graduate in any discipline (MBA – Sales/Marketing preferred but not mandatory). Ideal Candidate Profile

 Commercially mature and confident in business conversations.

 Detail-oriented with strong backend documentation capability.  Target-driven but process-disciplined.

 Comfortable working in a structured, compliance-sensitive environment.  Able to represent OBOX’s positioning of “Making India Easy” for foreign companies.