Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? What you'll do: Manage a team of Associates focused on Community Engagement & Customer Success Manage team KPIs and oversee multiple channels of communication with our customers Build workflow processes and engagement guidelines for the team Collaborate with Operations and Product teams to continuously improve our Customer experience Improve training and quality control to ensure a consistent high-quality experience across all channels and customer touchpoints Who you are: Customer centric: Obsessed with customer experience and genuinely empathise with our users Communication: Excellent written and oral communication skills Process-oriented: You love the idea of interworking systems and structured processes. Familiar with various SaaS tools. Time management: You have excellent time management and prioritization skills and can handle multiple tasks with ease. Problem-solver: You are able to solve problems quickly and effectively. 5+ years experience with 3+ years of experience managing a team in a customer success or community management role.
Customer Support Executive | Semi Voice Process | 5 Working Days | Day Shift | Only Female Candidates | The Job Role and Responsibilities The primary responsibilities of a Customer Service Executive would be : • Attend to customer queries on all 3 channels (Voice/Email/Chat) professionally to provide information about products and services. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers' requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. Competencies and Skills Required Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are: • Good communications skills • Ability to listen and active problem-solving skills • Good interpersonal skills • Ability to handle pressure Preferred : Experience with International Process
We are looking for a capable and driven candidate to be the voice of Remedico to our customers, manage customer operations, engage our leads and audience across social media, and handle direct digital marketing campaigns. There is also scope for the right person to handle content, including blog post writing and other video / visual content generation. Being a young team, this is an exciting opportunity to wear multiple hats across functions, and help to define the brand to our audience. You would be a founding member of the team, and the right person will be able grow and take a leadership role as we scale. Responsibilities: - Convert qualified leads to paying customers via WhatsApp, social media, and phone (no cold calling) - Run organic social media campaigns across Instagram, Facebook, WhatsApp, Snapchat and others - Create engaging content such as blog posts, videos, as well as conceptualise and handle shoots - Handle customer queries and follow problems through to resolution (while liaising with our doctors) via phone call, email, social media and WhatsApp Requirements - Proven work ethic and high levels of enthusiasm - Strong understanding of social media platforms, especially Instagram - Experience with content generation, e.g. graphic design, video editing software is highly regarded - Strong sales, business development, customer engagement, and communication skills - Proficiency in English and Hindi (proficiency in other languages is a plus) - Advanced troubleshooting and multi-tasking skills
Role: Oracle Field Service Cloud (TOA) Functional Consultant Location: Bangalore/Hyderabad Description: • Oracle Field Service Cloud SaaS application Functional Consultant • Good functional experience in Field Service planning, Fulfilment and Field Service Management with hands-on experience of at least 5-7 years • Experience on Cloud integrations with on premise applications and other cloud applications will be an added advantage. • Consultant should have good communication skills for direct interactions with client key super users • Consultant should possess good troubleshooting skills and have worked atleast on 2 support projects • Candidate should be ready to work in shifts
The desired candidate preferably a female should be an MBA/Mcom/ should possess excellent written and oral communications with at least 1-2 years of experience as an admin/support in financial services. Should communicate and coordinate with internal departments to handle & resolve client’s complaints, direct requests and unresolved issues to the designated resource. Should be able to manage the day-to-day operations of the office. Organizie and maintain files and records etc. should be · Proficient in financial terminologies. · Good mathematical skills · MS Office Prior experience in a financial institution/wealth management firm would be added advantage
We are an upcoming startup in the Health & Fitness space.The role that is open is Operations & Marketing Executive, based out of either Thanjavur or Bangalore. This is an exciting opportunity at an with a lot of learning, particularly if you are looking to move into Business & Revenue related roles from your current role. A broad introduction to the business and our ethos. I am Antony Anand - founder of Durafit Fitness Equipments (www.durafit.in). I am an alumnus of IIM-Ahmedabad, with experience in ecommerce (Ex-Flipkart & Snapdeal). I have founded this company with the vision of revolutionising the Fitness Equipment space with IOT and Manufacturing. We have successfully done a pilot launch of our products in Amazon & Flipkart and have established brand presence, within a short period of time. We are now venturing to expand the business into Gym Equipments, Offline stores, Extensive Brand building in the second phase of our plan. We intend to get into Manufacturing and Smart Devices in the next year as well, once brand presence is established. We are looking at potential funding in 6-8 months time frame as well. We are already growing at 100% every quarter, and you will be one of the first employees to join us here at Durafit. This will provide an opportunity to have end-to-end visibility of an entire business from Finance, Marketing, Sales, Funding, Procurement, Manufacturing, HR etc, and then experiment and grow into any role that you are passionate about within the company. We are looking for some smarts, self-motivation, business ownership & people skills - people who can quickly take ownership of the business and grow really fast with the company.
We are seeking an enthusiastic sales professional with very strong communication skills to be a key member of our sales & marketing team. The role is a junior position reporting to and working closely with the Sales Head of the Company to achieve Namaste Credit’s key strategic objectives. We are planning to grow the team meaningfully over the coming year, which will result in significant growth potential for this role. Key responsibilities of the role include: Monitoring channel activity, analyzing performance, identifying areas of improvement Developing business through consultative engagement with lenders & channel partners Creation of relationships (with Business partners, clients and lenders) and ensure smooth servicing and operations Timely resolution of all discrepancies raised during application processing at underwriting stage and disbursement stage Timely closure of loan files through lenders across a range of areas - Home Loans, Business Loans, Mortgage Loans & Personal Loans
Sunday (www.sundayrest.com) is a new age mattress brand that sells mattresses online. The company is the leader in the online mattress space and is growing rapidly. The startup one of the few in the country that is profitable but growing fast. The work environment is fun and vibrant. It offers great learning opportunities and enough room to grow professionally. In addition to selling online, the company has just embarked on setting up retail experience centres. The first one has opened in Bangalore and more will come up in other major cities across India. The venture is run by a seasoned team of professionals from the e-commerce and home decor industry. Edit Headline
Sunday (www.sundayrest.com) is a new age mattress brand that sells mattresses online. The company is the leader in the online mattress space and is growing rapidly. The startup one of the few in the country that is profitable but growing fast. The work environment is fun and vibrant. It offers great learning opportunities and enough room to grow professionally. In addition to selling online, the company has just embarked on setting up retail experience centres. The first one has opened in Bangalore and more will come up in other major cities across India. The venture is run by a seasoned team of professionals from the e-commerce and home decor industry.
Whatfix is a SaaS based Performance Support platform, that helps enterprises and businesses simplify their on boarding, training and support.
Job Opening for 1 person GhareluHelp.com Job Profile name: Manager Sales and customer relation CTC: 1.5L to 6L ( 12000 to 50,000 / Month) Mandatory: 1- Person should have a 2 wheeler 2- Education : Any Graduate ( BE, BSc, BBM, MBA, ) 3- Language: English,Hindi, Should be willing to learn Kannada. optional: Tamil, Telugu, Malayalam Responsibilities: - Customer conversion and Customer Relation Job Timing: flexible Send your resume: email: email@example.com WhatsApp: 9008649808
Doodhwala (Banger Tech Pvt. Ltd.) Doodhwala is your one stop shop for daily essentials. Based out of Indiranagar, Bangalore, our Rock-star team is building a great product and providing our customers with a reliable daily service. We're making Doodhwala a household name across India. If you're looking to learn, grow & want to be part of an ambitious team scaling new heights every day, Doodhwala is the place to be. We're passionate, energetic & pretty much destined for greatness :) Job Role 1) Handling customer queries 2) Maintaning Customer relationship
Cartalyst is a B2B technology startup, which equips Small & Medium Businesses with tools and insights to have an online presence. We provide all the services required for a brand to sell their products through all online channels. Fancy working for a startup? Come Join us and help drive growth – for you, for the customers and for the company. Responsibilities 1. Create customer’s e-commerce product listings on Amazon, Flipkart, etc. 2. Interact with customers to understand their products to create impressive listings. 3. Interact with Amazon/Flipkart teams to resolve any issue related to listings, etc. 4. Handle Customer’s e-commerce processes - store creation, creating listings, optimizing listings and creating promotions for online sales.
Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, growth. The role will allow you to own complete responsibility of driving successful customer experience through visits and face to face interaction. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with our customers to provide them with a Wow Furlenco experience. • You have a knack for understanding people and making them feel comfortable around you. • You are very comfortable travelling within city limits 5 days a week to put a smile on Furlenco’s customers. • You have in the past smartly handled customer queries and concerns through face to face interaction, leading to growth in brand identity • 0-3 years of successful customer experience record What you get: • Opportunity to represent our brand and be the face of Furlenco to our new and existing customers. • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Write to us at firstname.lastname@example.org
Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, customer service. The role will allow you to be the face of Furlenco in contributing towards Furlenco’s brand recognition growth. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with current and prospective customers. • You are confident in handling customers over telephone calls • You have in the past smartly handled customer queries and concerns leading to growth in brand identity • 0-3 years of successful customer handling experience What you get: • Opportunity to work with a multifunctional team • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Apply to us at email@example.com
Are you good with people? Can you genuinely understand issues, resolve problems and integrate feedback into the company successfully? If you are an active listener with super communication skills you might be the person we are looking for. We need a client - servicing individual who is ready to tackle any customer issue that comes their way. Follow up with clients and track customer patterns,, answer customer queries on phone, chat and email, help customers pick out the perfect treats, manage the entire fulfilment process, and handle our delivery partners. We at Lovetreats are a mostly women driven team based in Bangalore from where we reach out to people all over India. What gets us out of bed every morning is our mission to transform the Indian intimate lifestyle market and make access to intimate products easy, confidential and non-intimidating. Because shopping for sexual health and pleasure products shouldn’t feel sleazy or uncomfortable. We believe that a little bit of inspiration and spirit of adventure can make our relationships with our bodies and our partners a whole lot more exciting and pleasurable. Sexuality is an important part of our lives. We want to give it the attention it deserves and remove the taboos surrounding it. This reflects in everything we do, from the way we hand pick the products on our site and the user experience we offer, to our customer service and the ideas we spread through our blog. We are the first intimate lifestyle brand in India that makes you smile, not cringe. Lovetreats is an inclusive workspace. We are open to female as well as male applicants, people who want to switch career tracks or restart careers. We are also interested in working with mothers who are coming back to work after a break as well as open to non-citizen individuals looking for a career in Bangalore. If you can be sure about the number of hours you can devote to Lovetreats, we’re always ready to find a way to work with talented people!
LOTrucks.com is an aggregator of mini trucks for last mile delivery of goods. We provide On-demand services & Monthly Attached vehicles our customers. LOT is operational in Bangalore and chennai wiith over 1500+ trucks in our network. Looking for candidates with 1-4 yrs of experience preferable from logistics industry. Generating leads to company, cold calling and fixing up appointment. Target based sales. Mapping clients industry wise and location wise. Graduates in MBA/BBA/B.com for field sales job. Candidate must and should have two wheeler.
An opportunity to work with worlds largest search engine. growth , transparency at work,flexible working.