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Customer Relationship Management (CRM) Jobs in Bangalore (Bengaluru)

Explore top Customer Relationship Management (CRM) Job opportunities in Bangalore (Bengaluru) for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

QA Engineer

Founded 2012
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Bengaluru (Bangalore)
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3 - 5 years
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Best in industry3 - 15 lacs/annum

About Us Led by former Salesforce and Siebel executive Chuck Ganapathi, Tact.AI is on a mission to make enterprise software more human-friendly.  Tact.AI is the world’s first mobile sales productivity suite. It combines Salesforce and everyday sales tools into one app that works both in an online and offline environment.  Tact’s device-native, conversational platform is used by Fortune 500 companies to transform the daily sales experience in the field and maximize the value of their CRM investment. Tact.AI brings together state of the art conversational AI built on a platform with a razor sharp focus on scalability and extensibility, tied together by a UX-first approach. The India Center of Tact.AI was set up in July 2018, with a focus on bringing together engineering talent to take Tact.AI to the next level, in terms of features, capabilities and scale, while building up on the culture of inclusion that we have always prided itself upon. Tact.AI is a funded startup with a world class product, team and a growing customer base. We are funded by Accel, Redpoint, Comcast, Amazon, Salesforce, Upfront & Microsoft Ventures. About the opportunity:  At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Instrumental in this goal of making software more human-friendly are Tact.ai Engineers. Do you relish the challenge of balancing user experience, technical details, optimization, security and omni-channel and cross-platform extensibility? Are you obsessive about making the end user experience better? Join the QA team at Tact.ai, the only company backed by Amazon, Microsoft and Salesforce.com. What You’ll Be Doing You will be part of QA team for Tact.ai, Bangalore. We are looking for QA engineers who are enthusiastic in learning and working with latest technology. You will be responsible for testing app on various mobile & desktop platforms.  Responsible for testing the product end to end. Execute test cases, review test artifacts, and document defects. Identify software defects and verify bug fixes. Independently troubleshoot and reproduce issues, document results, determine root causes. Lead testing effort for complex features which includes designing test scenarios, creating test plans, implementing and executing test cases. Create well-written and comprehensive documentation. Proactively and effectively communicate at all levels, internally and externally. What You Should Have 2-3 years’ experience in software QA testing. Excellent interpersonal, written and oral communication skills. Work effectively in a fast-paced and constantly changing environment. Manual testing including Ad-hoc testing, Network, and memory among other core functionality tests. Experience in testing mobile apps or Cloud based solutions. Experience in testing end to end solutions. Execute automated and manual test plans. Test Planning, test design and test execution. Experience including analysis of requirements and acceptance criteria; coordination with engineers, developers and system architects. Demonstrated ability to translate requirements/user stories into test cases. Brownie Points: Knowledge of CRM domain. Start-up experience.

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General Manager-Sales/Community

Founded 2016
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Bengaluru (Bangalore)
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5 - 10 years
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Best in industry16 - 20 lacs/annum

General Manager, The Hive The Hive is looking for a talented and passionate General Manager to build the Hive community in Bangalore. General Manager will lead the Community Management team for our flagship location in Bangalore (100,000 Sq.ft. co‐working space and amenities) at VR Bengaluru (Whitefield Road) to: ● Create a collaborative environment amongst our members through events and partnerships ● Maintain 100% occupancy. Achieve sales target goals, and manage churn ● Ensure that building is fully operational and processes are running smoothly ● Effectively manage a team to ensure a healthy and growing community ● Engage in the larger city community by attending events and networking with local Start‐ups and organizations ● Lead the integration and deployment of the Hive technology platform The ideal candidate is entrepreneurial, experienced in hands‐on implementation, and effective in building / growing a community, and managing the P&L. Experience & Requirements: ● 5+ years of work‐experience in a leadership / business development / Start‐up role ● MBA from a top tier college ● Understanding and experience managing a team of 6+ across multiple functions ● Passion and understanding for entrepreneurial communities About The Hive: The Hive is a pan‐India platform for entrepreneurs, freelancers, and emerging enterprises. We provide plug & play workspaces that are inspiring, inherently collaborative, and generative of new business opportunities. Combining our expertise in real estate, technology, design and community building, we are committed to challenge the convention in India and create a nationwide network (online and offline) of high‐energy, high‐amenity work environments that make our members more successful. With a fitness centre, rooftop bar & pool, suites & residences, spa & salon, cafe & microbrewery, plethora of shopping outlets and more, The Hive offers access to unmatched amenities that are thoughtfully curated and integrated with it. The Hive is redefining co‐working spaces, allowing its members to integrate personal, professional, and social lives in ways not imagined before. The Hive is a subsidiary of the Xander Group (www.thexandergroup.com), a leading emerging markets institutional investment firm focused on long term, value investing in the infrastructure, hospitality, entertainment, retail, and real estate sectors. www.hiveworkspaces.com

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Support Customer

Founded 2018
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Bengaluru (Bangalore)
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1 - 2 years
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Best in industry2.2 - 3.5 lacs/annum

Roles: Offer optional service to meet user wants and needs resulting in user satisfaction. Gathered and analyzed statistical data and generated reports for management. Establish, maintain, and update database, records, and other user documents and verification. Communicate information to users using clear and concise language Resolve user complaints while providing superior customer service. Tools: Computers – to input data, perform basic office functions, and keep in touch via email with others in the company and with users Phones – the primary communication device used for conversations with users Online chat – communicating with users electronically through a platform on the company’s website , social media platforms Eligibility Criteria: Graduation is must English and Hindi writing and speaking ability Cricket follower

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Installation Manager

Founded 2016
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Bengaluru (Bangalore)
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0 - 5 years
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Best in industry1 - 2 lacs/annum

1. Managing 4 site supervisors and get installation of furniture done. 2. Understand client requirements and fulfill the same. 3. Managing site activities and supervising site team. 4. Ensure work is carried out as per standards/drawings/specifications. 5. Plan, schedule and stick to timelines of project. 6. Willing to travel. 7. Strong aptitude. 8. Solve problems at site. 9. Negotiate with vendors/workers and get the work done efficiently. 10. Ensuring safety and quality of the project. 11. Basic excel skills.

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Inside Sales Representative

Founded 2018
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Bengaluru (Bangalore)
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3 - 7 years
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Best in industry6 - 14 lacs/annum

All of our team members are expected to learn, learn, and learn! We are working on cutting edge technologies and areas of artificial intelligence that have never been explored before. We are looking for motivated people with strong skills that want to work on problems and challenges they have never worked on before. All of our team members wear multiple hats so you will be expected to simultaneously work on multiple aspects of the products we ship. Responsibilities * Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails * Understand customer needs and requirements * Route qualified opportunities to the appropriate sales executives for further development and closure * Close sales and achieve quarterly quotas * Research accounts, identify key players and generate interest * Maintain and expand your database of prospects within your assigned territory * Team with channel partners to build pipeline and close deals * Perform effective online demos to prospects Required Qualifications/Skills: * Strong 2 to 4 years hands on experience with inside sales * Track record of over-achieving quota * Strong phone presence and experience dialing dozens of calls per day * Proficient with corporate productivity and web presentation tools * Experience working with Salesforce.com or similar CRM * Excellent verbal and written communications skills * Strong listening and presentation skills * Ability to multi-task, prioritize, and manage time effectively * BA/BS degree or equivalent

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Head of Sales

via AdNabu
Founded 2014
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Bengaluru (Bangalore)
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3 - 7 years
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Best in industry6 - 8 lacs/annum

We are looking for the candidate who can head SaaS sales for AdNabu. Our target customers are e-commerce companies in US, UK and AUS. We need the candidate to come with new processes to successfully sell our software to medium to large companies. Experience in this regard is highly valued. Salary 6-8 LPA Base and significant equity Responsibilities - Meet or exceed sales quota - Own the outbound email process including email A/B testing and automation - Conduct web or phone demos to potential customers - Follow up with customers and close the deal - Build and grow sales team in the future for other markets as well - Learn about AdNabu and be comfortable about Google AdWords Requirements - At-least 4 years of experience in a SaaS inside sales team selling to US or Europe - Strong writing, presentation and communication skills - Self driven and ability to work without supervision

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Customer Support

via Elanic
Founded 2015
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Bengaluru (Bangalore)
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0 - 3 years
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Best in industry2 - 2.5 lacs/annum

About Company:Elanic is pioneering a shopping experience where women come together to buy and sell fashion. We are building a game-changing women's only social shopping platform, where you can shop from the closets of several women as well as sell your gently used apparel and accessories to your followers and be a style leader.About the Internship: Selected intern's day-to-day responsibilities include:1. Handle customer query and complaints emails (via freshdesk)2. Communicate with the concerned team via freshdesk3. Maintain CSAT (Customer Satisfaction Rating)4. Maintain AHT (Average handling time)5. Serve as a basic point of contact for customers with complaints, queries, request, feedbacks etc.6. Ensure that all the request, queries, and complaint of customers are responded in a timely and professional manner Only those candidates can apply who: are available for full time (in-office) internshipcan start the internship between 4th May'18 and 8th Jun'18are available for duration of 6 monthshave relevant skills and interests** Women willing to start/restart their career can also apply.Stipend:INR ₹13500 /MonthDeadline:2018-06-08 23:59:59Other perks:Certificate, Letter of recommendation, Pre placement offer (PPO), Informal dress code.Skills required:English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)

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Technical Manager - Telephony/Contact Center Integration

Founded 2011
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Bengaluru (Bangalore)
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6 - 12 years
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Best in industry1 - 24 lacs/annum

LeadSquared is looking for Technical Manager to own the cloud telephony and contact center integration product as part of the engineering team at Bangalore. What we do? LeadSquared is a leading sales execution cloud platform used by over 25,000 users worldwide to accelerate revenue generation. Being a fast-growing cloud company, there are tons of exciting software engineering problems we solve that include integration, scalability, performance, automation, big-data analytics and machine learning. It is a great opportunity for engineers who love to solve complex problems and would like to be part of a journey to build world-class software.The Role :Being a sales execution platform, telephony plays a key role. We are seeking an individual who can completely own the integration of LeadSquared with major cloud telephony and contact center platforms. The role involves working closely with customers, partners and senior leadership of the company directly to define and refine a standard way to integrate with contact center platforms. Subsequently, work with a small team to build a high quality, maintainable and secure integration system. The ideal candidate would understand how to design and build applications involving integration with cloud services and will have some experience in contact center application development, CTI or cloud telephony. It is critical to have strong understanding of software engineering practices such as work item management, source control, test driven development and continuous integration. Key Requirements : - Passion for building and delivering great software with a strong sense of ownership. - Minimum of six-years full-stack experience in building cloud-based web applications using .NET or Java.- Experience in releasing software applications and supporting customers- Experience in leading small teams- Strong experience with Build and Release, Agile processes and Estimation/PlanningQuick Facts about LeadSquared :- Top rated product on crowd review site G2crowd- Listed as the best rated marketing automation vendor at TrustRadius - Listed among the top vendors globally at GetApp.- Listed as one of the top 10 Marketing Automation solutions on GetApp.- Featured as No.1 Marketing Automation Software in India by NASSCOM.- Featured twice in Deloitte's Technology Fast 50 India 2014, 2016 and 2017- Ranked as one of the Top 20 Most Popular Marketing Automation Software Solutions by CAPTERRA- Featured in India's Most Promising Startups in NextBigWhat List 2013 100+ Indian Startups- We are among the 14 fantastic startups out of 19,400 in India- We are in Red Herring Asia's Top 100 Finalists - 2014For more details about the product, please visit http://www.leadsquared.comHere are some other online resources that you can look at:https://www.g2crowd.com/products/leadsquared/reviewswww.facebook.com/leadsquaredhttps://www.linkedin.com/company/leadsquared Profiles of founders : http://www.leadsquared.com/teamTEAM TA

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Corporate sales-Bengaluru

Founded 2014
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Bengaluru (Bangalore)
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3 - 6 years
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Best in industry5 - 10 lacs/annum

If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through new and existing partnerships across healthcare eco-system - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical

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Oracle Field Service Cloud (TOA) Functional Consultant

Founded 1995
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Bengaluru (Bangalore), Hyderabad
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5 - 8 years
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Best in industry5 - 14 lacs/annum

Role: Oracle Field Service Cloud (TOA) Functional Consultant Location: Bangalore/Hyderabad Description: • Oracle Field Service Cloud SaaS application Functional Consultant • Good functional experience in Field Service planning, Fulfilment and Field Service Management with hands-on experience of at least 5-7 years • Experience on Cloud integrations with on premise applications and other cloud applications will be an added advantage. • Consultant should have good communication skills for direct interactions with client key super users • Consultant should possess good troubleshooting skills and have worked atleast on 2 support projects • Candidate should be ready to work in shifts

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Operations & Customer support Executive

Founded 2015
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Bengaluru (Bangalore)
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0 - 4 years
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Best in industry1 - 3 lacs/annum

The desired candidate preferably a female should be an MBA/Mcom/ should possess excellent written and oral communications with at least  1-2 years of experience as an admin/support in financial services. Should communicate and coordinate with internal departments to handle & resolve client’s complaints, direct requests and unresolved issues to the designated resource. Should be able to manage the day-to-day operations of the office. Organizie and maintain files and records etc. should be ·         Proficient in financial terminologies. ·         Good mathematical skills ·         MS Office Prior experience in a financial institution/wealth management firm would be added advantage

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