Roles and Responsibilities: Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction. Work with the internal delivery team to ensure delivery quality to exceed client's expectations. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Develop, prepare, and nurture customers for testimonials, references and case studies. Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Ensure billing and collection of the assigned accounts is under control. Advocate customer needs/issues cross-departmentally. Manage account escalations. Skills and Requirements: Proven ability to drive continuous value of solutions/products. Familiarity working with clients of all sizes. Impeccable written and verbal communication skills. Detail oriented and analytical. Strong team player but still a self-starter. Thrives in a multi-tasking environment and can adjust priorities quickly.
Executive/Senior Executive (Client Service)Educational Qualification: Graduate/Post-Graduate in any disciplineExperience: 0 - 3 YearsLocation: BangaloreShift: Day / NightKey Responsibilities: Work as a part of the clients' virtual business team or individually. Act as the SPOC (Single Point of Contact) with clients through email, phone or chat. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements. Work as a part of the both internal and external clients' extended team. Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements. Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients. Candidate profile: Graduate/Post-Graduate in any discipline Excellent communication skills Strong customer service attitude Desire to learn new things every day Good with comprehension and analytical skills Good at using search and internet tools like Google, Wikipedia, Yahoo etc. Good in handling Office productivity tools such as Microsoft Office Willing to relocate to Bangalore The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits). Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position. Candidates should have all relevant education & experience related documents.
About the Job: Selected candidates day-to-day responsibilities include:1.Develop and implement social media plans for clients. The social media plan includes - Setting clear objectives and understanding with clients for content, engagement and promotions.2.Should have good relations with leading and upcoming influencers.3.Must be able to coordinate with graphic designer, photographers, Videographers and editors for social media posts.4.Managing and monitoring tasks of social media influencers.5.Preparing monthly reports. No. of Job available: 2 Who can apply: Only those candidates can apply who: Have good communication skills. Can talk both in hindi and english. have relevant skills and interests Preferred candidates: Who have a strong understanding of Influencer marketing landscape with context to our company vision. who can be creative and unique with video production/editing ideas in ways that motivate social influencers.
We are hiring for an Inside Sales Executive. Company Name - Ginesys Url - www.ginesys.in Role - Inside Sales About Company – Ginesys is one of the leading retail software companies in India and is the most preferred solution for fashion and lifestyle brands and supermarkets. We have offices in 5 metros (Gurugram, Kolkata, Mumbai, Bengaluru, and Hyderabad) and a team strength of 150+. Our customers are typically SMB retailers and lifestyle brands and currently, our user base is 20,000+. We recently raised PE funding and are looking to expand our team strength in all the core areas to ensure we are delivering cutting edge solutions to this market in the best possible way. Ginesys is a great Launchpad for anyone looking for a career in SaaS, Enterprise, ERP, and Retail Solutions. Responsibilities, Duties and Required Skills Research new prospects and generate interest through emailers and cold calling Follow up with prospects for feedback on the sales process Team up with channel partners to build a pipeline of exciting deals Update CRM software on existing prospects and customers contacts Route qualified opportunities to the appropriate sales executives for further action Duties To assist the marketing team in achieving overall activities through active planning and participation in trade shows and meets. Required Skills Must maintain and exhibit the highest standards of ethical conduct Proven ability to generate a pipeline for the sales team in B2B sales Have worked in Software / IT companies Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer. High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy If Interested, please share your updated CV and also your availability for face to face interview. For any query, you can reach me on the below-mentioned number
Mutterfly is looking for an enthusiastic Business Development Executive to join our growing team. The team member will closely work with the founding team and be responsible for driving sales, partnerships and product development.Responsibilities:1. Identifying new business opportunities2. Lead Generation through various media (Facebook, LinkedIn etc.)3. Monitoring customer trends and gathering product feedback to improve userexperience4. Setting up meetings by contacting the clients through various media (skype,phone calls, in-person visits)5. Customer AcquisitionPre-requisites:- Any graduate with excellent soft skills/ MBA in Sales & Marketing or relatedfield- Previous work experience in B2B/B2C sales- Driving projects independently and taking ownership of the task given- Excellent communicator and a people-oriented person who enjoys teamworkand working in a collaborative environment- Well versed with the latest consumer trends- Willing to work in flexible timings- Should be confident, aggressive and result-oriented- Should be ready to travelExperience:At least a year of experience in B2B sales or 1.5+ years of experience in B2C salesIf closing a deal gives you a high, If you are a hardcore salesperson who can sell and then retain clients with good relationship management, If you’re a go-getter, who enjoys selling, with a “never say die” attitude, and can convince. Share job
Experience: 5-10 Salary: 1000000-1500000 LPA Job Description - Reporting to Head- Retail Strategy & Operations, Retail Excellence Manager will design & implement retail processes for our Experience Centres nationally, partnering with teams across the business to deliver wow & memorable retail customer experiences, thereby establishing Livspace as leader in offline retailThis Is What You'll Do : - Support Experience Centre team efforts to build meaningful engagement with the customers, sales team. Work with cross functional teams to design wow & memorable retail customer experiences- Design experience centre audits that ensure teams are delivering upon our customer promise in service and experience Consider the design of costumer retail touchpoints and potential visits to non-retail locations, outlining a strategy for tours and other interactions Focus on retail opportunities and serve as a convener on topics that include customer service, experience and delivery Build out an approach to organic community programming that leverages Experience Centre locations- Design dashboards, balance score cards and circulate to all stake holders- Launch different projects and drive new initiatives- Plan and drive SOPs, KPIs, NPS, implementations, etc.- Act as a bridge between retail ops and other back end teams.- Design and efficient inventory management.This Is What You'll Need : - Deep curiosity for retail experiences and customer service- 5-10 years in experiential/brand marketing, retail operations, retail consulting, or similar fields- Strategy development experience- An obsessive approach to customer service and great customer experiences- A critical eye toward design of interactive customer experiences- Ability to analyse data and report out findings that are actionable by both business and technical teams- Product & project management experience, working with business and tech to develop internal tools and KPIs that support customer interaction.Who we are : - Livspace is Indias leading interior design and renovation platform that connects interior designers, vendors, and homeowners. For homeowners, Livspace is their one-stop destination for end-to-end home interiors. Through cutting edge technology, Livspace bridges the gap between designers and vendors for efficient collaboration. Over 1 lac homeowners have consulted Livspace for their home interiors. Currently, Livspace serves nine metro areas in India and boasts of over 20,000+ happy customers and 2500+ interior designers.The interior design space is a multi-billion dollar industry in India and is expected to exceed $23BN by 2022. Showcasing unprecedented growth, Livspace has emerged as a market leader in this industry in just 5 years since its launch.- To bridge the fragmented interior design market across all knowledge cities, Livspace launched Canvas- a cloud-based home automation platform. From design, to catalog, to 3D visualization, creating quotes to order management and manufacturing, homeowners, designers and vendors can collaborate across projects to make beautiful homes.- The founders Anuj Srivastava and Ramakant Sharma- are former Google and Myntra executives respectively. They are seasoned entrepreneurs and successful angel investors.- Livspaces leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world. As of 2019, Livspace has raised $100mn in funding from marquee investors like TPG Growth, Goldman Sachs, Jungle, Bessemer, Helion Jungle, Ingka Group, and UC-RNT.The Apply Button will redirect you to website. Please apply there as well.
Position: Inside Sales Manager About Simplilearn: Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do? • New Customer Acquisition • Conversion of leads received through various marketing channels • Preparing short-term and long-term sales plan towards reaching the assigned goals • Consistently achieve revenue targets in line withteam/organizational objectives • Proactively identifying cross-selling/up-selling opportunities with the existing customers • Identifying references through the existing customer base to increase the sales pipeline • Customer Relationship Management • Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback • Key Account Management • New account development • Operations and Reporting • Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
What does this role hold for you…?? Responsibility for the entire process of lead management, sales and business development for the region. Driving scale and growth through proper sales planning and precise execution. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region. Responsibility service delivery ensuring client retention and reference. Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives. Responsibility for achieving targets in the designated areas. Developing and maintaining of database regular reporting &follow-ups. B2B Frontline Sales. Mapping of new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory. Relationship Management with existing clients to ensure 100% coverage of new projects launched by them. Achieving revenue and coverage targets. Apply if you have… Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility. Have worked in a real estate business. An outgoing and likable personality Confidence and authoritative speaking Strong presentation skills & confidence in your own abilities A high degree of self-motivation A passion for selling, Personal ambition, Resilience and persistence Ability to communicate with people at all levels & strong negotiation skills Ability to work own your own initiative and as part of a team Strong execution skills Knowledge of MS office (word and excel) and know how to use Internet. Passion for results & good time managementRegardsSrinivas
WeOwn.in is a new age Real Estate Sales & Marketing Organisation offering a WIN-WIN proposition to Builders and homebuyers.We're currently looking for a Sales Manager to head the Sales effort for a premium, feature rich and sustainable villa project in Sarjapur (Bangalore).Great attitude and people skills, Pleasing personality, Outstanding relationship selling skills are a must. Should be living in Bengaluru and have own means of commute (2/ 4 wheeler) to go around town & carry his/ her own laptop to work.The job will offer great learning, decent salary, apart from very attractive incentives.
Act as the privileged contact person with prospects & clients for any specific technical question✓ Act as intermediary between Sales team and other teams (R&D, procurement, construction) regarding all the technical aspects of C&T’s products & services✓ Assist the Sales & Development team in the site prospection (site’s visit and detailed reports)✓ Conduct or make conduct pre-feasibility and detailed studies for floating solar projects: layout, modelling, components listing, geographical implantation, yield energy simulation, anchoring notes, technical notes…✓ Build the technical offers with the Sales team✓ Support the Sales team on technical data to establish budget & business plan✓ Support the R&D and Construction teams regarding product innovation (brainstorming, CAO, numerical simulations and modelling, suppliers/partners meetings…) with inputs about markets needs✓ Conduct regular technology and competition watch You are mastering Microsoft Office software, SolidWorks, AutoCAD or equivalent 2D CAO software, PVSyst, and ideally ArcView or equivalent GIS software. Fluent in English. Another language will be also appreciated. You have good relational and writing skills (especially for technical reports drafting), and you are able to adapt, prioritize and self-manage. With a capacity for synthesis and a critical mind, you are proactive and pragmatic.
We are looking for an enterprising and dynamic Sales/BD Leader to join us as a Regional BD lead (B2B) at GrayQuest. This will be a core position where the candidate will have independent ownership of the Indore Region to build up our presence. Figuring out the education eco-system landscape and building relationships with key stakeholders while simultaneously developing a team to fulfill the growth plans will be a key responsibility.We are a young team that has successfully completed the initial POC and product-market fitment phase, now looking to scale up significantly. The candidate will have growth opportunities and independent decision making while learning from multi-functional roles within the core team.Responsibility -- Own the P&L responsibility for their region- Coordinate and manage accounts of our existing partnerships - Educate and spread awareness about our financial product/concept to our prospective educational institutions in the region- Ensure effective execution of our strategic roll-out plan with the given partner- Coordinate with the partners/prospects for giving presentations and address customer Q/ARequirement -- Strong Interpersonal and intrapersonal skills- Ability to work independently, and deliver quantifiable results- B2B experience and understanding of the sales life cycle.
LeadSquared is currently seeking a highly motivated and experienced Implementation Manager to join our team. Who we are? LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 900 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old school in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes. LeadSquared has been recognized as one of the fastest growing companies in the world: Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivan's 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius LeadSquared is backed by institutional investors like Stakeboat Capital and angels like Jyoti Bansal. Job Description: LeadSquared is looking for an Implementation Manager who will be in-charge of getting the product live for our new clients. The role is a critical one since it will impact the overall retention and satisfaction of the customers. Key Responsibilities: Conduct kick-off meetings with every new client to review expectations and to create a written project implementation plan with milestones, deliverables, SLAs and KPIs. Some meetings may require travel to client Location (domestic / international). Understand customers’ business and motivation to subscribe to LeadSquared: Come up with LeadSquared customization based on this understanding. Understand the software and tools ecosystem of Customer and come up with best possible ways of connecting LeadSquared to them. Come up and implement the best way of importing existing customer data and digital assets Execute the implementation plan: Make the customer live within promised timeframe. Be single point of contact for customer on implementation including any integrations. Communicate work status to client and internal stakeholders on a regular basis Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer Work closely with the product development team to share client feedback and for post-implementation reviews Track key metrics and KPIs related to implementation success Identify implementation areas that can be automated and work with the product or customer success teams to automate them Upsell / cross-sell LeadSquared product or services wherever applicable Key Capabilities: A bachelor’s or master’s degree engineering or technology 8+ years of mandatory experience in Implementation world class products Ability to manage multiple clients and projects/task simultaneously Exception problem solving and solutioning skills Customer success-oriented attitude Excellent written and oral English skills Understanding of how cloud-based applications are delivered and consumed Understand of unique feature and challenges of SaaS applications Exceptional critical thinking skills is a plus Flexibility to travel is required Timely execution-oriented professionals will be preferred Focus on quality and attitude to excel will be a big plus
We are looking for an experienced B2C / consumer product manager to join our team. He/She will be the owner for various fundamentals backend systems, and its integration with multiple internal and external systems. The person will also own The entire CRM and aim at maximising the customer lifetime value thus revenue - and will be responsible for improving efficiency, and driving business metrics.Manipal Global education is ppioneer and leader in the space of Assessment, learning - distance education.Experience/Skillset/Background- 4+ years of product management experience in B2C product companies;- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends- Experience of working with systems with complex business logic, and the ability to deliver data-driven solutions while dealing with large quantities of information and data- Create, democratize and monitor performance metrics regularly and work with a different team to consistently raise the bar- Should have a thorough understanding of data and analytics tools such as Google Analytics, Localytics, CleverTap or MixPanel- Experience of managing all aspects of a successful product throughout its lifecycle- Knowledge of multiple functional areas, such as Product Management, Engineering, UX/UI, Sales, Customer Support.- Understanding of user experience (UX) and business/commercial challenges- Work with QA and Business team to check all the corner cases possible for feature development; manage upgrades and progressive releases for existing products- Ability to interact with the engineering team, understand technical subjects and emerging technologies and their relevance to the product- Ability to communicate findings clearly to both technical and non-technical audiences- Software Development Experience with a good understanding of data, metrics and building models will be an added advantage- eCommerce Product Management Experience is compulsory- Bachelor's degree in Computer Science or equivalent practical experience is a plus.- MBA from Tier 1 college is preferredRight fit for the team- Turn ambiguous problems into solutions accustomed to driving results in a cross-functional environment with little instruction or oversight- Ability to lead in a highly dynamic environment and a willingness to roll up sleeves to get the job done- Desire to work in a fast-paced environment- Hand-on experience, Hustler, and Go-Getter attitude- People Management: Ability to lead, manage; develop teams in a fast-paced environment; should have managed a team of at least 2-3 product managers
With our industry leading sales performance platform fueled by data science and predictive insights, Aviso empowers enterprises to accelerate their sales, optimize their sales performance and exceed their revenue goals. With a proven track record of building high growth and highly successful technology companies, our team is completely focused on solving complex sales challenges and ensuring customer success. We have a lot of drive, smarts, and a ton of passion for what we do. The Customer Success Program/implementation Manager role is responsible for the ultimate success of Aviso’s enterprise customers from start-to-finish. Reporting to the VP of Customer Success, you will be working to ensure that customers are delighted with Aviso solutions. The ideal candidate can understand our customers, their needs, their business processes, and their challenges, and is capable of guiding them through the process to implement and adopt Aviso. This is the job for you if... You’re fanatical about customer success and tenacious at driving long-term customer value. You have impressive verbal and written communication skills You have strong interpersonal skills with an ability to excel in a team oriented atmosphere You have tremendous work ethic with a passion for results You have an exceptional level of drive and dedication coupled with a positive attitude You have the ability to understand customer requirements and identify business challenges for Aviso to solve This is what you’ll do... Act as a primary point of contact for our enterprise customers and the operational aspects of the projects Lead regular status meetings with project team, customers, sponsors, and stakeholders Have a strong focus on overall customer success and delivering successful customer outcomes Scope out project engagements and formalize this scope in a Statement of Work Monitor and manage project financials, scope, and schedule to ensure that project stay on track for assigned customer projects Create documentation to meet customers new ways of working and facilitate change management and training initiatives Assist in development of methodology and possessing the ability to assess risks in process, people or technology to adjust project plans and address accordingly Design and lead implementations leveraging an in depth knowledge of Aviso implementation best practices, Aviso API architecture and Aviso integration capabilities Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint. What we’re really looking for... Proven track record of managing programs, projects, deadlines, and scope in SaaS Ability to work with the sales team on scoping and sizing for new project proposals and post-sales for existing customers Ability to work with the marketing and sales team in assisting with pre-sales activities e.g. demos, best practice sharing Exemplary and proactive communication skills (verbal and written) Ability to build and maintain lasting customer relationships Continuously seeking new ways to improve existing project management processes to strengthen the Aviso delivery methodology Ability to work in a fast-paced environment Experience with Project Management tools and methodologies Strong collaboration and relationship management skills Tech oriented and understands market trends, particularly with enterprise software Understanding of sales processes and hands on familiarity with salesforce.com Demonstrated leadership abilities to lead business discussions with customers, gather requirements and architect the value of our solution and the best practices to implement it Experience at Big Five consulting firm as a senior consultant or manager highly desirable Bachelors of Science in Computer Science or in Business preferred 5+ years of experience in implementation of business applications, including in a Change Management role,with preferably 1 year in a startup. If you are interested in being a part of something extraordinary, take pride in initiating meaningful relationships with and delighting customers, and like working alongside smart and ambitious people, then this is the role for you.
JOB DESCRIPTION About Us: Tact.ai is on a mission to make enterprise software more human-friendly. Our conversational AI and workflow platforms are used by sales teams at GE, Cisco Systems, Honeywell, and other Fortune 500 companies to drive revenue growth while simultaneously removing friction from the selling process. With offices in the US, UK, and India, we are backed by industry leaders including Accel Partners, Redpoint Ventures, Upfront Ventures, Comcast Ventures, Amazon Alexa Fund, Salesforce Ventures, and M12 (formerly Microsoft Ventures). Responsibilities: Tact’s #1 focus is our people and culture: we love working with smart, dedicated people who also know how to socialize and have fun. As a Product Manager reporting to one of our Senior Product Managers, you will help shape the future of frictionless CRM and the Tact platform by owning the entire product lifecycle from conception to delivery (and continuous improvement) for a subset of our CRM and collaboration products (and we want you to have fun while doing it). Curate product backlog and roadmap continuously Coordinate and lead high-profile projects across numerous functional teams and stakeholders Author user stories, product specifications, prototypes, product documentation, and any other resource necessary for successful production and launch Interact with customers and partners Work proactively to predict and minimize potential issues before they arise Juggle multiple complex issues in a fast-paced environment Prioritize work items with conviction and set expectations appropriately Engage with members of our sales and marketing organizations to handle requests from both prospects and customers Identify and build out internal process improvements to enable more efficient operation Enjoy your life Requirements: Bachelor’s degree with 8+ years of experience as an inbound or technical product manager Superior written and verbal communication skills Excellent organizational skills Ability to work independently and efficiently Experience working effectively with geographically distributed teams Thorough understanding of Salesforce CRM & enterprise software arenas Experience with universal design, mobile-first development, and/or business workflow platforms preferred Willingness to take professional constructive feedback Experience in a start-up or other fast-paced environment is a plus Perks: Competitive salary Stock options Flexible work hours Sponsored lunch
Solarify (https://solarify.in), a solar energy services company, is on the lookout for an individual who is driven by the passion to sell. With existing networks and a portfolio of unique projects across Bangalore, Solarify is looking for someone who can scale their existing business to the masses. Why Work With Solarify?1. Higher than market standard incentives for sales made2. Freedom to innovate and experiment on the job3. Gain experience of selling a high-cost, high-impact products4. Be a part of a young team and dynamic work cultureAbout The JobThe person excels at nurturing and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to qualify leads, leading to sales opportunities from new and existing customers.Responsibilities- Meet sales targets for specific customer segments- Successfully create business opportunities from new and existing customer accounts- Manage complex negotiations with senior-level executives and administrators- Build rapport and establish long-term relationships with customersQualifications> 1-3 years' quota carrying sales experience (preferably non-IT sales)> Experience and working knowledge of CRM tools> Demonstrable track record of achieving resultsPersonal Aptitudes> Strong written and verbal communication> Showcases leadership and initiative> Effectively prioritise tasks and time> Negotiate without getting flusteredPersonal Attributes> Result-oriented> Incentive-driven> Showcases empathy> Risk-taking> Accountable> Punctual> Tech-savvy> High tolerance to ambiguity> Detail-oriented