Customer Relationship Management (CRM) Jobs in Bangalore (Bengaluru)

Explore top Customer Relationship Management (CRM) Job opportunities in Bangalore (Bengaluru) from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹12L / yr
Business Development
Sales
Communication Skills
Effective communication
Customer Relationship Management (CRM)
+1 more
A Business Development Representative (BDR) for Socly.io is responsible for identifying and qualifying potential customers for the company's software solutions. This may involve conducting research, reaching out to potential customers through email or phone, and scheduling appointments for sales representatives to follow up with leads. The BDR will also work closely with the sales and marketing teams to develop and implement strategies for generating new business. Other responsibilities may include tracking and reporting on sales activities, providing customer feedback to the product development team, and maintaining accurate records in the company's CRM system. The BDR must have excellent communication and interpersonal skills, as well as the ability to multitask and prioritize effectively.
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at WittyPen

1 video
2 recruiters
DP
Posted by Akshit Puri
Remote only
2 - 4 yrs
₹5L - ₹8L / yr
Inside Sales
B2B Marketing
Customer Relationship Management (CRM)
Sales presentations
Communication Skills
+2 more

Location - Bangalore, India

Work mode  - remote

 

We’re hiring a Business Development Representative to join our sales team to help WittyPen scale its B2B customers belonging to multiple sectors including SaaS, finance, healthcare, lifestyle and edtech. The ideal candidate should be located in Bangalore and hold 2+ years of experience in B2B sales in the SaaS and Tech sector.

WittyPen is a platform that helps hundreds of businesses get quality content from freelance writers across the world. We are building features and products to help businesses scale their content creation seamlessly, and also let content writers earn well from wherever they are in the world. 

 

About the role

As a Business Development representative, you will be working as a part of our sales team to increase acquisition of B2B customers from multiple sectors including software, finance, healthcare, edtech and lifestyle. You will be responsible for the complete sales process -  from prospecting to acquisition of new customers.

Your responsibilities will include:

  • Conducting market research and contacting potential clients
  • Communicating and providing a demo of our value proposition to prospective clients
  • Helping customers get on board and maintaining regular relationships
  • Measuring sales numbers and reaching targeted revenues
  • Working with the Operations team to ensure quality deliverables
  • Submitting weekly reports on the progress of work

 

 

About You

As a Business Development representative at WittyPen, you are expected to possess at least 2 years of experience working in sales with B2B software or tech companies. Additionally, you should have excellent communication skills and knowledge about multiple sales tools including CRM and Sales Outreach Autmoation tools. 

Below are the skills/requirements which would make you a good fit for this job:

  • At least 2+ years of experience in B2B selling in Technology, SaaS, or Marketing Agencies
  • Excellent English communication skills - spoken and written
  • Ability to manage and use CRM
  • Ability to use Sales Outreach Automation tools
  • Understanding of Inbound or Inside sales approach
  • Understanding of B2B sales approach
  • Capability of prospecting and relationship management
  • Understanding of Content marketing will be a plus
  • Skilled and forecasting revenues and reaching goals
  • Expert at using MSOffice tools

Benefits and work life

This is a remote, full-time (40-hour per week) position and you can choose your own work hours between 10am-8pm. You should be located in Bangalore, India, and be available for attending physical meetings with current and potential clients. 

We believe in working asynchronously and don't believe in you being online for a fixed time period every day. We don't track work hours either. What we only expect is that the work allocated to you should be completed before deadlines. We are stringent with deadlines.

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at Appknox

1 video
12 recruiters
DP
Posted by Amrita Panigrahy
Remote, Bengaluru (Bangalore)
1 - 2 yrs
Best in industry
Technical support
Customer Support
Customer Relationship Management (CRM)
Technical Writing
Account Management
+2 more

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly. 

The Opportunity

  • Appknox is looking to hire a Technical Account Manager to manage a portfolio of current customers.
  • In this role, your primary responsibility is to ensure our services are delivered to the customers on the committed timeline
  • Our ideal candidate should have at least 1 year of experience in working with customers in Technical Support / Customer Success / Account Management.

What An Ideal Candidate Would Look Like:

  • Has excellent communication skills.
  • Has to have experience in Project management & working with multiple teams to ensure commitments are delivered on time.
  • Good to have experience in upselling & cross-selling.
  • Be the customer's voice in the company to ensure they get maximum value from upcoming product features.

 

Work Expectations

Within 1 month

You should have a complete hold of the product and the value customers are getting from it.

Understand how security testing happens and engage with customers using Hubspot and Hubspot Tickets.

Within 3 months

You need to have a clear understanding of onboarding customers and engaging and resolving their queries. 

Engage and get reviews from customers to post every

successful delivery. Understand how to

build the engagement pipeline for each of the customers you are owning and document all engagements.

Within 6 months

You should have discipline and document all of the ongoing discussions. 

Take up new objectives to smoothen customers' experience and internal team’s process.


Personality traits we really admire:-

  • A confident and dynamic working persona, which can bring fun to the team, and a sense of humor, is an added advantage.
  • Great attitude to ask questions, learn and suggest process improvements.
  • Has attention to detail and helps identify edge cases.
  • Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
  • Follows timelines and absolute commitment to deadlines.

Interview Process - would be team specific

  • Round 1 – Assignment
  • Profile Evaluation with HR
  • Round 2 – Interview with our Technical Account Manager
  • Round 3 – Interview with the Delivery Manager & the Director of Customer Success
  • Round 4 – Interview with leadership team member

Compensation

  • As per Industry Standards

  • We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers are Enterprises and Fortune 500 companies.

Why Join Us:-

  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and develop our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will allow you to experience it all firsthand.
  • Health insurance: We offer health insurance coverage up to 5 Lacs for you and your family including your parents.
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at TheCodeWork

2 recruiters
DP
Posted by Ashish Singh
Bengaluru (Bangalore)
3 - 5 yrs
₹5L - ₹8L / yr
Sales
Sales management
Sales Operations
Inside Sales
Sales strategy
+1 more

Responsibilities:

· Hunt for new business acquisitions internationally and in India for the offerings of the web, software, and, digital marketing services, & handling the complete sales lifecycle.

· Generating International prospects and valued Indian clients for the company through LinkedIn communication, email communication & outreach programs, & cold calling.

· Represent company service offerings positively and professionally. Acquisition of new clients, predicting clients’ objectives.

· Preparing and sending quotes and proposals, closing the deal, and building rapport.

· Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them.

· Arrange business meetings with potential and existing clients on the phone, by email, and in person if necessary.

· Handling client questions, inquiries, and complaints.

· Develop a growth strategy focused both on financial gain and client satisfaction.

· Conduct research to identify new markets and client needs using sales methodology.

· Building and maintaining a CRM database.

· Build long-term relationships with new and existing clients.

· Provide trustworthy feedback and after-sales support

· Meeting sales targets.

· Participating in sales team meetings.

· Develop entry-level staff into valuable salespeople

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at Learnyst Insight Private Limited

1 video
9 recruiters
DP
Posted by Ranjan Kumar
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹7L / yr
Business Development
Sales
Inside Sales
Direct sales
Customer Relationship Management (CRM)
+3 more
Job Role - Product Expert Specialist
Company - Learnyst Insight Pvt. Ltd.
Location - Bangalore
Start Date - Immediately
CTC - 4 To 7 LPA

About Learnyst
===========
We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their websites & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible, and engaging.

Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com


Responsibilities
===========
1. Profiling of leads basis their interests and qualifying them based on eligibility for our various offerings over phone calls and emails
2. Asking potential customers questions to ascertain their potential needs
3. Managing sales process and working on CRM
4. Identifying new channel partners/business networking
5. Working closely with the manager or assigned staff member and completing all allocated tasks.
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
12. Work on strategies to increase digital sales.

Qualifications
==========
1. Bachelors/Master's degree. (B-Tech, BE, MBA)
2. 2-5 Years of Relevant work experience in business development  (mandatory)
3. Good communication & presentation skills, both verbal and written in English.
4. Sense of ownership/accountability.
5. Good knowledge of computer science or engineering is preferred.
6. Knowledge of digital marketing (Content marketing, SEO, social media marketing, etc) is a big plus.
7. Experience in full sales cycle including deal closing Demonstrated sales success.
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at Team Pumpkin

3 recruiters
DP
Posted by Thriveni GS
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹8L / yr
Account Management
Client Servicing
Client Management
MS-Office
Customer Relationship Management (CRM)
JOB DESCRIPTION:
We are looking for an amazingly talented client Servicing/account management individual who can join our dream team and help us by becoming an unbreakable link between our esteemed clients and our internal teams.
 
WHAT WILL YOUR CORE PURPOSE BE?
  • Creating a positive onboarding experience for new clients.
  • Manage daily activities and tasks for clients by Line Manager
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Responding to clients' requests as they arise in real time
  • Maintaining an accurate record of all necessary documents pertaining to the brand.
  • Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
  • Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
  • Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
  • Ensure that projects are completed on time and within budget.
  • Coach and support team members to help them meet departmental goals
  • Take responsibility for the quality of work, the accuracy of brief and the team’s output
  • Maintain weekly, fortnightly and monthly reports
  • Meeting clients to discuss strategy and report on progress
  • Keep ahead of industry’s developments and apply best practices to areas of improvement ⮚ Maintain an orderly workflow according to priorities
 
BECOME A PEOPLE’S PERSON!
  • Exhibit strong leadership skills and motivate-inspire your team members
  • Stick to the client’s brief and the agreed process to deliver effectively
  • Utilize your team’s productivity keeping the Scope Of Work and allocated budget ⮚ Be all ears to Account Managers and mentor to get the best performance possible
 
IMPROVE THE PROCESS!
  • Relentlessly work on improving the internal processes while solving problems along the way
 
COMMUNICATE AND COLLABORATE!
  • Manage all business communications
  • Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief
 
SKILLS WE DESIRE!
  • Develop and maintain existing client relationships. ⮚ The ability to work efficiently under pressure.
  • Handling multiple projects
  • Excellent organizational and time management skills. ⮚ Strong analytical and problem-solving skills.
  • Effective communication skills.
  • A+ presentation skills (making PPTs included)
  • Natural attention to detail
  • Financial management and commercial acumen
  • Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).
 
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DP
Posted by Suraksha Chandrashekhar
Bengaluru (Bangalore)
1 - 3 yrs
₹5L - ₹8L / yr
Communication Skills
Customer Relationship Management (CRM)
Customer Retention

The primary accountability of Clients Relations Manager is to ensure the highest standard of service to the clients. S/he would be in continuous contact with the clients via emails, calls, meets, etc. S/he would be the first point of contact between the clients and EV and hence responsible to improve customer experience and strengthen the relationship between us.

 

To be an effective team member, you’re amazing at:

  • communication – all kinds and all directions
  • solving problems
  • working independently to a high quality
  • prioritising intelligently

 

Key accountabilities:

  • Build long-term relationships with key clients.
  • Identify customers’ needs and wants and address their concerns in a timely manner.
  • Responsible for all client communications, conflict resolution, and compliance on client deliverables.
  • Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
  • Gain enough knowledge of their business requirements to be able to make recommendations as to best working practices.
  • Provides regular two-way communication between the client and operations team, to provide strong team representation and set proper client expectations.
  • Collaborate with internal teams and mastermind creative ways to deliver an exceptional client experience.

 

Essential skills:

  • 3+ years prior experience in customer facing roles
  • Proven experience in a leadership role is required
  • Excellent communication skills and the ability to anticipate the needs of customers
  • Past experience in CRM is a must.
  • Should have experience with CRM tools.
  • Project management - managing timelines, quality assurance
  • Superb communication skills including an excellent standard of spoken and written English
  • A positive, can-do attitude with high level of initiative and is curious and never settles for the easy way out
  • Ability to perform well under pressure and multi-task
  • Experience of using Excel and Word
  • Sales and customer-service oriente
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IT service & IT consulting company

Agency job
Bengaluru (Bangalore)
1 - 7 yrs
₹5L - ₹12L / yr
International sales
Sales
Effective communication
Customer Relationship Management (CRM)
This position performs outbound calls to potential and current customers to qualify them as
sales lead for sales specialists.
• This position will require working closely with Sales to ensure the accurate and effective quality
of sales leads.
• The SDR’s will be assigned to various customers of Trexinet, wherein they can be assigned to more than one customer at one given time

• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Serve as Trexinet customer’s professional representative when dealing with prospects: via
phone, email, etc.
• Possess strong knowledge of assigned products to identify customer needs when qualifying
them.
• Document each call as per company and departmental policies and procedures.
• Follow up with potential customers in a timely manner if necessary.
• Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional
products or services to increase customer satisfaction and revenue.
• Apply a positive customer service attitude in interactions with all customers. Be able to
establish a positive rapport.
• Be patient and understanding in all customer interactions.
• Communicate effectively and professionally in all forms of communication with internal and
external customers.
• Maintain regular attendance and to arrive at work on time.
The work will be in US Time Zone, so candidates should be open for the night shift
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Mumbai, Bengaluru (Bangalore), Chennai, Pune, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Hyderabad
3 - 12 yrs
₹11L - ₹25L / yr
Communication Skills
Solution selling
Organizational skills
Decision-making
Customer Relationship Management (CRM)
+5 more
  • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
  • Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
  • Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
  • Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
  • Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
  • Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
  • Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
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at Signzy

3 recruiters
DP
Posted by Prateek Gera
Mumbai, Bengaluru (Bangalore)
1 - 4 yrs
₹3L - ₹10L / yr
Customer Success
Account Management
SaaS
Communication Skills
Negotiation
+2 more

Role Brief :

You will be maintaining and enriching Signzy’s relationships with its clientele. You will be responsible for maintaining long term relationships with customers. And be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof.

 

What You will do :

  • Alerting the sales team to opportunities for further sales within key clients

  • Generate sales among client accounts, including up-selling and cross-selling 

  • Operates as the point of contact for assigned customers  

  • Makes sure clients receive requested Signzy products and services in a timely fashion

  • Conducting business reviews to ensure clients are satisfied with Signzy products and services 

  • Communicates client needs and demands to senior management 

  • Keep records of client transactions and forecasts and tracks client account metrics 

  • Manage projects within client relationships, working to carry out client goals while meeting company goals 

  • Coordinate with internal cross-functional teams to ensure consistent service to multiple clients concurrently, often meeting deadlines 

  • Study competition to find new ways to retain customers 

Scope and impact :

  • Product and service consultant for clients 

  • Working with multiple Business Units

  • Brings together and collaborates with cross-functional teams and execute new additions and  high-impact transformational initiatives 

What we are Looking For :

  • Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment. 

  • Excellent communication and negotiation skills 

  • Ability to work well with a team 

  • A customer-oriented attitude that drives results & achieves high levels of customer satisfaction

  • Proactive problem prevention and issue resolution ability. 

  • Communicates effectively-tailored messages appropriately to various stakeholders

Experience :

  • 2-3 years of experience in a client-facing or an Account Management role

  • Knowledge of the BFSI industry

 

Why Signzy :
We are inviting you to be a part of a well funded growing startup that is on a mission to create a global digital trust system with the help of technology and AI. Our mission is built alongside the pillars of respect, empathy and appreciation for our Signzy team. We are firm believers in team effort and collaboration. At Signzy, our leaders and managers provide ample room for growth by giving equal opportunity to everyone.

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Bengaluru (Bangalore)
0 - 2 yrs
₹2L - ₹3L / yr
Field Sales
Sales
Field operations
Market Research
Negotiation
+2 more

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

 

Responsibilities
  • Build relationships with prospective clients
  • Maintain consistent contact with existing clients
  • Manage sales pipeline
  • Analyze market and establish competitive advantages
  • Track metrics to ensure targets are hit

 

Qualifications

 

  • Bachelor's degree 3+ years in sales industry
  • Experience in full sales cycle including deal closing Demonstrated sales success
  • Strong negotiation skills
  • Strong communication and presentation skills
  • CRM experience is preferred
Read more

at TransportSimple

1 video
5 recruiters
DP
Posted by Career TransportSimple
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹4L / yr
Customer Success
Customer Relationship Management (CRM)
Communication Skills
Active listening
Customer Retention
+4 more

About us:

 

TransportSimple is a SaaS-based company with more than 17 years of industry experience. TransportSimple is a four-year-old startup incubated at NSRCEL (IIM-B), NASSCOM and AIC Nalanda (StartupOdisha).

We provide enterprise solutions for vehicle owners and transporters to manage operations and accounts quickly. Now the stakeholders get empowered with the granular detail of their business to reduce downtime, malpractice, maintenance expense, human resources, track inventory, trips, handle accounts, etc.

 

We are looking for aspiring and enthusiastic Customer Success Specialists to grow with us!

 

The candidate’s day-to-day activities include but are not limited to:

 

  • Customer Success Specialists are the voice of our customers at TransportSimple. As a Customer Success Specialist, you will play a definitive role in impacting the customer's experience by facilitating onboarding, adoption and usage.
  • You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements and working with internal teams to cater to their needs and expectations.
  • This role offers exciting opportunities to interact with some senior industry leaders and build long-lasting customer relationships that create deep customer satisfaction and product adoption.
  • Go for the extra mile, by not only solving their issues but delighting them with your simple, efficient, and caring communication.
  • Act as a bridge between customers and internal product/tech teams to manage expectations and gather requirements.
  • Documentation: Maintain accurate, high-quality, and timely documentation of implementation steps and activities for internal and external partners.
  • Calling customers to take feedback on product and seller experience and update CRM with clear notes post the call to record customer feedback.
  • Handling international leads through the sales process, from conducting online demo sessions to getting them on TransportSimple journey and upselling. 

Requirements and Qualifications:

 

  • Comfortable working in a highly visible role
  • Exceptional analytical and problem-solving skills
  • Honest, ethical, and dependable
  • Positive, go-getter attitude
  • Attentive listener; understanding, empathetic, and personable
  • Bachelor’s Degree in human resources, business administration, finance, or a related field
  • Computer proficiency in Microsoft Suite.
  • A proven leader with strong interpersonal skills, keen to motivate and effectively educate and connect with clients.
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at Maxpo Exhibitions

1 recruiter
DP
Posted by Mohammed Suhail
Bengaluru (Bangalore)
1 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
Customer Service
Customer Retention
Customer Support
Customer Relationship Management (CRM)
  • Accurately recording details of customers’ purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
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at Magical Nest

1 recruiter
DP
Posted by Rohit Rai
Bengaluru (Bangalore)
2 - 5 yrs
₹3.6L - ₹6L / yr
Sales
Presales
Customer Relationship Management (CRM)

We, at Magical Nest, design India's Best Kids' Rooms. If you have seen what we do (check our Facebook page at fb.com/magicalnest and Instagram at https://www.instagram.com/magical_nest) and are excited to be together in this journey to creating the most functional and beautiful kids rooms in India, then we could land a great fit.

We are looking for a creative and energetic Customer Sales Representative with 2+ years of experience in new customer acquisition, customer relationship management and sales service.

If that's you then do apply and let's hope to get moving.
Cheers!

Responsibilities and Duties
You will join a small but very ambitious set-up that is reimagining the way kids' rooms are designed and executed in India.

You will be asked to -

  • Interact with existing and prospective customers to garner their interest and convert them into qualified leads.
  • Source new sales opportunities through inbound lead follow-up and outbound calls and emails.
  • Contact the parents and answer their queries about our services and process.
  • Provide high end customer service.
  • Create and share product quotations with customers.

If you are passionate about using your skill to sell happiness to kids and parents around India then we're game!

Qualifications and Skills
We are looking for candidates with these skills.

  • 2 - 3 experience of B2C sales
  • Excellent written and verbal communication skills
  • Strong organizational skills and time management skills
  • Microsoft word, powerpoint and excel
  • MBA is a plus


Prior experience of Interior Design services will be a plus.

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at Zolve

2 recruiters
Agency job
via Flyvheel by Shaik Karimulla
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹4L / yr
Customer Support
Customer Service
Customer Relationship Management (CRM)
Administrative support
MS-Office
+1 more
 
Responsibilities
  1. Communicating with customers through various channels (email/chat)
  2. Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
  3. Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
  4. Keeping records of customer interactions, transactions, comments, and complaints.
  5. Build rapport quickly with customers/clients and put them at ease
  6. Proven high initiative and energy level with good influencing, decision-making and collaboration skills
  7. Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
  8. Keeping yourself updated on company products to effectively manage customer queries.
 
Requirements
  1. Smart Graduates with excellent communication skills
  2. 1 year to 3 years of experience working in customer support roles
  3. Demonstrated ability to handle highly complex and manual queries, excel knowledge
  4. Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
  5. Empathetic, organised, problem solver
  6. Open to work in shifts (rotational day and night shifts).
Note:
  1. This is full-time, work from an office opportunity based out of Bangalore.
  2. No Cab facility will be provided but shift allowance will be provided.
 
 
 
 


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at Marmeto

6 recruiters
DP
Posted by Mitiksha Khandelwal
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹5.5L / yr
Project Management
Client Management
Key account management
Customer Relationship Management (CRM)
Client Servicing
+5 more
Marmeto is an end to end E-commerce Technology Solutions Brands which believes in solving complex issues involved in the process of an E-Commerce venture and accordingly deliver solutions which results in dynamic business efficiency. Our E-commerce working is based on Shopify.

We are a team of 60+ Problem Solvers who are having diversified experience with one focus i.e. problem solving.

We are Global Partners of Shopify, PayPal and DHL with business operations in North America, South East Asia, Europe and Oceania.

We have served 1000+ brands globally and our clientele includes Lens kart, The Better India, The Hindu, Wonder chef, Boat, KKR, Qtrove, Kisan and the list goes on.

The Role

Roles And Responsibilities
  • Prioritize, plan and coordinate shopify project development activities according to customer requirements.
  • Build positive working relationships with customers and ensure customer satisfaction.
  • Analyze and resolve project issues in a timely and accurate manner.
  • Supervise development team on a daily basis to execute assigned projects within deadlines and budget.
  • Act as primary contact for customer queries and concerns related to their ongoing projects and association with Marmeto.
  • Coordinate with the POC from the delivery team on day to day basis.
  • Perform customer negotiations for contractual terms and agreements.
  • Prepare project proposals and develop project plan, schedule and budget.
  • Perform cash flow analysis of your active accounts and work towards removal of invoices in a timely fashion.
  • Focus on Upselling: The aim is to add value to the clients business by suggesting solutions that they are currently unaware of.
Ideal Profile
  • Must have an experience of 1 years in any customer facing role.
  • Should have an 1+ years of experience in Account Management.
  • Should have a graduation degree in Compute Science.
  • MBA is an additional advantage.
  • Should be self-motivated, dynamic, detail-oriented, people-person.
  • Should have strong multi-tasking skills to switch between multiple clients requirements and communication.
  • Should have excellent communication skills to manage and retained clients.
  • Should have ability to (adopt and drop) necessary skills as per the job requirements.
What's on Offer?
  • Great work culture
  • Opportunities for career growth & development
  • Opportunity to make a positive impact
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at HyperVerge

4 recruiters
DP
Posted by Rishabh Thahriani
Remote, Bengaluru (Bangalore)
3 - 6 yrs
₹10L - ₹15L / yr
Inside Sales
Field Sales
Customer Relationship Management (CRM)

DESCRIPTION
HyperVerge is a global deep tech AI company serving clients across India, Africa ASEAN and US regions. Our market-leading AI technology is ranked among the bests on the globally reputed leaderboards such as NIST. Our AI products are used by large enterprises like Jio, Vodafone, Airbus, SBI, Bajaj, ICICI Securities and unicorns such as Grab, Groww, Byjus, and Cred for verifying the identities of their customers and preventing fraud.

We have powered more than 500 million (~7% of the world’s population) ID checks in the last three years!

MISSION:

As part of our rapid growth plan, we are looking to onboard a dynamic and ambitious salesperson in our India Sales team. This team member will be a hunter and be responsible to generate new recurring revenue by acquiring new customers for HyperVerge’s products

OUTCOMES EXPECTED – FIRST YEAR:

Goals

  1. Develop a deep understanding of HyperVerge technology and products within the first month
  2. To acquire 12+ new logos and thereby generate $75K New MRR (~$300K New Total Revenue) for HyperVerge by End of March 31, 2023.
  3. Consistently achieve and exceed mutually agreed upon monthly sales goals

RESPONSIBILITIES

  • Sales Execution
    • Drive new revenue by taking charge of the full sales cycle following the established sales process. You will primarily be responsible for leading qualified opportunities to closures. In addition, you will also be expected to hunt, prospect and qualify a certain number of leads every month as these are key skills for a salesperson to always sharpen.
    • The role is a combination of both Inside Sales and Field Sales. Travel to client offices as necessary.
    • Closely collaborate with various internal teams as necessary.
  • Sales Strategy:
    • Build a strategically selected list of target clients (with the help of the Sales Leader)
    • Exploring new markets/target segments
    • Assist the Product team in meetings to understand problems clients are facing
    • Constantly refine our Go-to-Market approach based on sales objectives and market situation.
  • Collaborate:
    • Constantly evolve and collaborate to find methods to connect and pitch to top-level executives and decision-makers at prospects
    • Establish a clear use case and manage pilots with measurable business impact
    • Collaborate with internal teams to launch new publisher-focused products with your partners
    • Collate and interpret partner feedback to facilitate improved products
    • Share and build a best-practices knowledge base to share with current and future sales team members
  • Ownership:
    • Be the primary point of contact for your client stakeholders and be fully responsible for driving client conversation from HyperVerge.
    • Proactively share insights and learnings from client conversations
  • Reporting and Insight Generation
    • Ensure CRM is always updated.
    • Work with Sales Leader in generating insights on how to make the sales team more efficient.

REQUIREMENTS

  • 1+ years of experience with B2B Saas sales functions, and has the necessary mindset to scale with an established sales process.
  • Has handled accounts of ACV of $50K and above
  • Excellent written and verbal communication via phone, email and in-person meetings
  • Good to have - deep understanding of onboarding and KYC processes in B2C companies
  • Travel - 25% domestic travel required for client engagements

 

COMPETENCIES:

  • Hunter
    • Understands clearly what it takes to generate New Revenue - identify a lead, generate interest, discover problems and is energized by (at least not afraid of) difficult situations, conversations, negotiations, conflict, rejection, etc.
    • Competitive and result-focused
    • Spends 80% of focused time on creating new revenue (Exceeds revenue and pipeline targets)
  • Execution
    • Be great at the execution of an established process.
    • Be able to adapt to emerging situations as far as key values/boundary conditions are being met.
    • Domain Knowledge and network
    • Good track record of selling to the Financial Services industry (preferable)
    • Knows decision-makers and has a working relationship across organizations in the industry
    • In-depth understanding of one of these - lending, insurance, securities, credit cards or mutual funds and an understanding of the critical industry problems
  • Analytical and Problem-Solving Skills
    • High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful conclusions from it
    • Strong attention to detail - does not let important details slip through the cracks
  • Learning
    • Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs
    • Enthusiastic about learning and trying new approaches, best practices, and ideas and not overly attached to what has worked in the past
  • Work ethics
    • Proactively pursues the company mission with a high degree of energy and daily activity.
    • Follow-through on Commitments to both clients and team member
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Bengaluru (Bangalore)
3 - 4 yrs
₹3L - ₹4L / yr
Microsoft Excel
Customer Relationship Management (CRM)
Analytical Skills
JOB OBJECTIVE:
Responsible for conducting certain aspects of logistic and e commerce operations including vendor relations, vendor payments, keeping clear and open communication with ecommerce companies, monitor daily sales, and generate monthly sales report. The ideal candidate must be exceptional and very detailed oriented.

Roles and Responsibilities:

Posses a good understanding of online technologies like online marketplace.
Coordination and close interaction with Category Team at e commerce companies and vendors.
Issue resolution with appropriate levels of urgency with internal personnel using solid negotiation skills and escalating to management.
Timely Stocking of Inventory (PI, PO, Invoice and Delivery Logistics).
Developing a dynamic pricing strategy of sales, festivals.
Consolidate sales and inventory reports for Financial Controller.

Skills Required:
Strong Relationship Management skills and Crisis Management skills.
Strong excel and analytical skills.
Strong Communication and Interpersonal Skills.
Ability to work in an unstructured and rapidly growing environment.
Ready to take ownership and has drive and strong ability to execute.
Excellent time management skills.
Prior experience ideally in an e commerce company or start up is a plus.
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at Stan

DP
Posted by Pragya Singh
Bengaluru (Bangalore)
2 - 3 yrs
₹2.4L - ₹3.2L / yr
Customer Support
Zendesk
Customer Relationship Management (CRM)
Technical support
Communication Skills
+2 more

Responsibilities

  • Manage incoming calls, chat and emails from customers in a prompt and swift manner
  • Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
  • Manage and resolve customer complaints, escalate to concerned authority when necessary
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate & complete information to improve customer satisfaction leading to noticeable results
  • Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

  • Graduate from any stream
  • 2+ years experience in a customer support role
  • Strong Track record of performance 
  • Strong listening , written and verbal communication skills
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities and manage time effectively
  • Must be fluent in English, proficiency in other languages is an advantage.
  • Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 
Read more

CM.com

Agency job
via manpower india by Abhishek Petshali
Bengaluru (Bangalore)
1 - 3 yrs
₹6L - ₹12L / yr
Marketing & Communication
Customer Relationship Management (CRM)
Market Research
Sales
Business Development
  1. Generate qualified opportunities for the company by rigorously prospecting and researching in the given region/ market/ industry. Information about MEDDIC is a plus
  2. Being the face of CM.com’s and introducing the company and the product to the prospects so as to generate funnel.
  3. Write creative communication (emails/ Inmails) to grab  the attention of prospects.
  4. Ideate and innovate methods to improve SDR metrics
Read more

Pet Care Company

Agency job
via Sapwood Ventures by Archana Baskaran
Bengaluru (Bangalore)
1 - 4 yrs
₹2L - ₹4.8L / yr
Customer Relationship Management (CRM)
Customer Service
Relationship building
Voice of the customer
upsell
● Coordinate for the task management between pet parents with a Vet/ Trainers
● Maintain relationships with identified customers
● Revenue enablement by upsell, cross-sell, etc
● Be the company’s face for the customer
● Solve for pet’s needs

What we offer:
• Learning & Development: Work with veterinarians in a start-up environment with a steep
learning curve
• Ownership: Individually lead important charters with high impact potential
• Employee first culture: Putting employees above everything else. Be surrounded by positivity
and furry friends
• Perks & benefits: Salary matching market compensation.
Read more

at Citriot

1 recruiter
DP
Posted by Rajat Kulkarni
Bengaluru (Bangalore)
7 - 10 yrs
₹5L - ₹9L / yr
Customer Relationship Management (CRM)
Sales
B2B Marketing
Responsibilities –
● Develop a growth strategy focused both on financial gain and customer satisfaction
● Conduct research to identify new markets and customer needs
● Arrange business meetings with prospective clients
● Promote the company’s products/services addressing or predicting clients’ objectives
● Build long-term relationships with new and existing customers
● Have an in-depth knowledge of business products and value proposition
● Follow industry trends locally & internationally

Requirements –
● Proven working experience as a business development manager or a relevant role
● Experience in customer support is a plus
● Proficiency in MS Office and CRM software (e.g. Salesforce)
● Proficiency in English
● Market knowledge
● Communication and negotiation skills
● Ability to build rapport
● Time management and planning skills
● Background in Engineering is a big plus
● MBA from a reputed college

Qualification (Must):

BE + MBA
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Mumbai, Chennai, Bengaluru (Bangalore), Hyderabad, Delhi, Kolkata
1 - 4 yrs
₹4L - ₹5L / yr
MS-Excel
Customer Relationship Management (CRM)
Communication Skills

JOB DESCRIPTION / ROLES & RESPONSIBILITY


Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

 

Salary
INR 4,00,000 – 5,00,000 per annum

 

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

 

The Objectives of this role include

  • Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
  • Partner closely with Sales and Operations Team in their respective region
  • Ensure timely submission and follow-up on all call information submitted across businesses
  • Arrange Client meetings with the Sales Team
  • The goal is to help the company grow by bringing in customers and developing business
  • Correspondence to clients like clarifications, queries, and other details about our business
  • Convincing customers to close the lead and grow the business
  • Follow up with the client, may include site visit as well
  • Relationship management
  • Drive to engage clients on new products and features
  • Understanding customer journey thoroughly
  • Coordinating customer requests with internal stakeholders (ops team, survey team)
  • Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)


Position Responsibility

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company and ask questions to understand customer requirements to close sales
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Directly communicating between the Client and SunEdison’s team and performance management
  • Manage and coordinate inter-team-members relationships
  • Team level Key Performance Indicators
  • Bridge the gap between client, sales team and operations team for Solar Panels
  • Noting down customer requests exhaustively
  • Ultimate focus on delighting the customer
  • Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
  • Ensuring all teams deliver to customers in their respective TAT


Position Experience

  • Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.


Position Academic Qualification

  • Graduation in any discipline.

 

Desired Technical Skills

  • MS Excel tools and Basic CRM Tools

Desired Soft Skills

  • Should have attention to detail
  • Communication Skills (Verbal and Written)
  • Interpersonal Skills
  • Analytical & Problem-Solving Skills

Language Proficiency

  • English- Must Have
  • Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
Read more

at Zolve

2 recruiters
DP
Posted by Varun Kashyap
Bengaluru (Bangalore)
4 - 6 yrs
₹35L - ₹50L / yr
Communication Skills
Customer Relationship Management (CRM)
Customer Service

ABOUT US

 

Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

  • A Bank Account you can create from anywhere in the world in under five minutes
  • A high-limit Credit Card that helps build a healthy credit score
  • Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.

 

RESPONSIBILITIES

 

  • Responsible for driving customer excellence & bringing the customer perspective to all business decisions
  • Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
  • Own and drive the overall NPS metric for Zolve
  • Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
  • Understand the competitive landscape and be an expert on our competition and how they are positioned
  • Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
  • Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
  • Serve as a customer evangelist within the organization

 

REQUIREMENTS

 

  • 1. Obsessed with improving customer experience 🙂
  • 2. Obsessed with improving customer experience 🙂
  • 3. Obsessed with improving customer experience 🙂
  • 4-6 years of B2C product experience
  • Preferably has worked or studied in the US
  • A creative and quantitative thinker
  • Significant attention to detail
  • Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
  • Excellent presentation, written, and verbal communication skills
Read more

at CrioDo

2 recruiters
DP
Posted by Vandna Kain
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹5L / yr
Communication Skills
Customer Success
Revenue management
Customer Relationship Management (CRM)

Roles & Responsibilities

  • Be part of the customer success team and own a process in user onboarding journey

  • Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.

  • Ensure good customer experience and execute a feedback loop to improve the related processes

  • Understand Crio’s product offerings and customer acquisition process

  • Organize and manage work and report progress with CRM/Spreadsheets

Skills/Expectations

  • Good communication skills in English and Hindi (optional)

  • 1+ years exp of customer handling roles preferred

  • Motivation and drive to learn and grow in career

  • Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner


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at Sukuto

2 recruiters
DP
Posted by Chandan Singh
Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
Lead management
Customer Support
Customer Service
Telecommunications
+1 more
  • Manage large amounts of incoming calls.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Maintaining a healthy relationship with the existing vendors and generating new leads for vendor onboarding.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, that were taken. Process orders, forms, and applications.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.
Read more

at Simplilearn Solutions

1 video
36 recruiters
DP
Posted by Ameera Farveen
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹6L / yr
Communication Skills
Inside Sales
Customer Relationship Management (CRM)
Operations
Sales

Position: Inside Sales Manager

About Simplilearn:

Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 1000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.



Who are we looking for?

This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.



What should you do?

New Customer Acquisition

Conversion of leads received through various marketing channels

Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals

Consistently achieve revenue targets in line with team/organizational objectives

Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers

Identifying references through the existing customer base to increase the sales pipeline

Customer Relationship Management

Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback

Key Account Management

New account development

Operations and Reporting

Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

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at GaragePlug

6 recruiters
DP
Posted by Aditya Chikte
Remote, Bengaluru (Bangalore)
0 - 2 yrs
₹4L - ₹8L / yr
Sales
Sales management
Sales presentations
Channel Sales
Social Media Marketing (SMM)
+1 more

Job Description:

A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers. He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Role & Responsibilities

  • Generate Sales Qualified Opportunities from various lead generating channels through LDRs, LinkedIn, Company Reports and profiles etc.,
  • Design email campaigns (persona wise) to generate interest in the leads.
  • Do discovery meetings to understand the pain points of the prospects.
  • Do email/calls to the target audience to generate interest and fix demo appointments.
  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Build relationships by nurturing warm prospects and finding new potential sales outlets.
  • Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
  • Identify best practices to refine the company’s lead generation.

Desired Candidate Profile

  • Bachelor’s/Master’s Degree from an accredited University with relevant 0-2 years of sales experience.
  • Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
  • Should showcase a target-oriented approach toward his/her work.
  • Possess a research-oriented approach to identifying opportunities.
  • Prior automotive experience is preferred but not mandatory.
  • Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
  • Strong desire and ability to come up with innovative ideas.
  • Ability to see problems as opportunities.
  • Prior experience in using CRM is preferred but not mandatory.

Employment Type

Full-time

Apply through this link

https://garageplug.freshteam.com/jobs/GFHD8JF1VJm7/sales-development-representative-sdr

Read more
Remote, Bengaluru (Bangalore)
0 - 2 yrs
₹5L - ₹8L / yr
Sales
SaaS
Inside Sales
Lead Generation
Customer Relationship Management (CRM)

Job Description:

A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers.

He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Role & Responsibilities

  • Generate Sales Qualified Opportunities from various lead generating channels through LDRs, LinkedIn, Company Reports and profiles etc.,
  • Design email campaigns (persona wise) to generate interest in the leads.
  • Do discovery meetings to understand the pain points of the prospects.
  • Do email/calls to the target audience to generate interest and fix demo appointments.
  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Build relationships by nurturing warm prospects and finding new potential sales outlets.
  • Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
  • Identify best practices to refine the company’s lead generation.

Desired Candidate Profile

  • Bachelor’s/Master’s Degree from an accredited University with relevant 0-2 years of sales experience.
  • Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
  • Should showcase a target-oriented approach toward his/her work.
  • Possess a research-oriented approach to identifying opportunities.
  • Prior automotive experience is preferred but not mandatory.
  • Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
  • Strong desire and ability to come up with innovative ideas.
  • Ability to see problems as opportunities.
  • Prior experience in using CRM is preferred but not mandatory.

Employment Type Full-time

Work Time US and Latin America time zone

Apply through this link

https://garageplug.freshteam.com/jobs/ekCAEEHYZvAD/sales-development-representative-us-latin-america

Read more
DP
Posted by anushree vaish
Bengaluru (Bangalore)
0 - 2 yrs
₹3L - ₹4L / yr
Relationship building
Customer Relationship Management (CRM)
Inside Sales
Product Marketing
Real Estate
+2 more
Requirements:
If you have,prior experience in sales/pre-sales/client onboarding/counseling/customer success management,
good analytical and communication skills (English),quick learning ability, adaptability to changing business needs, and willingness to challenge the status quo and achieve business results, we invite you to work with us.

Roles & responsibilities:
1. Seller engagement and on-boarding : To Convert the leads of residential property sellers to active customers
and add unit/s on sale on the platform.
  • Tele Counseling the sellers on the difficulties and challenges of the Real Estate sales process as an
  • individual owner. Educating them about addressing them and resources they need.
  • Educating them about various step-by-step processes, tools, the unique propositions and detailed
  • end-to-end, hassle free solutions offered by Settlin.
  • Convincing them for free enrollment.
  • Ensuring clear understanding of the terms of services and all steps of the on-boarding process.
2. Creating the property profile, coordinating with the data collection team and ensuring proper upload of the data in the profile.
  • Collecting and Updating all data about the unit on sale
  • Scheduling/confirming the site visit by the data collection team
  • Verifying and approving all uploaded data on the profile
3. Price analysis, managing seller’s learning curve and optimization.
  • Study the demography and prices of similar residential properties in the same project, locality and
  • surrounding areas from various sources.
  • Compare and estimate the right price of the unit.
  • Counsel the seller with facts/findings and help them optimize the pricing of their unit/s on sale.
  • Maintain all units in the assigned area at optimum pricing.
4. Profile and data quality maintenance.
  • Ensure the profiles of all units and projects in the assigned area are complete and up to date.
  • Help digital marketing teams in creating content for selected projects.
  • Maintaining complete 100% enrollment of all RE availability, on the portal, in the assigned area.


Remuneration
CTC: greater than INR 4.2 Lacs / annum : 4.2 Lacs (fixed) + Monthly Incentives (upto INR 10000 per month)

About Company
Settlin, (founded 2016) has built a simple platform for enabling and executing property transactions and services.
This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every
detail of it. To know more visit https://settlin.in
Linking Spaces Technologies Pvt Ltd, 4th Floor, Gayathri Towers, 1090/N,18th Cross, 3rd Sector, HSR Layout, Bangalore 560102


Mandatory training during probation of 3 months:
The above role needs a proper understanding of our in-house portal, processes, teams, markets, localities,
demographies, various details about type of properties and Real Estate transactions. All selected members will have
to undergo a mandatory training of 3 months minimum and qualify on predefined parameters During this training
period the remuneration will be : CTC: greater than INR 3.6 Lacs / annum : 3.6 Lacs (fixed) + Monthly Incentives
(upto INR 10000). On successful completion of training and probation a confirmation bonus of INR 10,000/- will be
awarded.

Growth And opportunities ahead:
The above role also serves as the only funnel to the following role and beyond. All performing members in the above
team, by default earn the opportunity to move ahead to the following position. The eligibility for following appraisals
is two months of consistent performance at current position (measured in fixed automated indicators in CRM). There
is no time limit on the appraisal cycle and performers easily make it to the next level and beyond, within as less as 3
months, depending upon the vacancies available.

Relationship Manager / Buyer consultation

Responsibilities
Tele Consult incoming Buyers and help them throughout with their property search.
Attending inbound requests and queries on the selected units, scheduling/confirming site-visits with trained
team members from dedicated teams for site visits.
Understanding the requirements of the buyer, updating all details in the portal, suggesting best options,
collecting feedback, reasons of rejection, educating the buyer on facts and RE appreciations, driving a buyer
to a decision.
Moderating the negotiation or forwarding the interested buyer profiles to a team of experts negotiations and
settlements.

CTC: greater than INR 4.8 Lacs / annum : 4.8 Lacs (fixed) + Monthly Incentives (upto INR 25,000 per month)
Other details you should know before Applying:
1. Weekends ( i.e Saturday & Sundays) are working days. They are usually the busiest.
2. No provision of Work from home as per existing policy.It may vary at later stage.
3. First 3 months mandatory probation period with no paid leaves apart from week-offs and company holidays.
4. 6 days/week office, with 1 day week-off on any fixed day of the week.
5. Total 30 days paid leaves in a year.
6. Office hours : 10.00 AM to 6.00 PM (8 hours each work-day).

Read more

at Intellipaat

6 recruiters
DP
Posted by RAJAT SHARMA
Bengaluru (Bangalore)
1 - 5 yrs
₹3L - ₹7L / yr
Sales
B2B Marketing
Inside Sales
Customer Relationship Management (CRM)
Sales management
+1 more
job Description:
Responsibilities Include:

• Calling the leads provided in the CRM and understand their requirements of career up-skilling and pitch the right course as per their needs.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/up-selling opportunities with existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Should be maintaining all customer interactions in the CRM.
• Should have decent exposure working with any CRM like Salesforce, Zoho, etc.
• Managing all pre-sales to post-sales support activities for the assigned leads.
• Follow up on leads and conduct research to identify potential prospects.
• Consistently achieve revenue targets in line with team/organizational objectives.
• To understand customer requirements in the geography assigned and future product portfolio improvement based on past customer feedback.


Skills Preferred:
•         Excellent spoken and verbal skills
•         Ability to plan and execute
•         Ability to persuade and negotiate
•         Ability to work under stress
•         Ability to work in a team
•         Fast-learner, keen on details, and self-motivated
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at CustomerGlu

1 recruiter
DP
Posted by Barkha Budhori
Bengaluru (Bangalore)
2 - 3 yrs
₹2L - ₹6L / yr
Customer Support
Customer Service
Effective communication
Technical support
Customer Relationship Management (CRM)
+4 more

WE ARE a bunch of technologists, product designers, creatives. We're building an easy way for product teams to create and experiment with game-like experiences - without a developer. In short - CustomerGlu is a low code interactive engagement platform


We're backed by Techstars and top-notch VCs from Silicon Valley and India.


We're headquartered in the US with a fully owned subsidiary in India.


We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.


You will be responsible for:

  1. Maintaining a pleasant working environment for your team.
  2. Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
  3. Prior experience in working with any ticketing tool
  4. (2-3 years) of relevant experience in technical customer support (voice and email), with a strong customer interaction experience
  5. Strong active listening skills and excellent written and oral communications skills
  6. Excellent Customer Service Orientation
  7. Strong attention to detail when communicating with customers (verbal & written)
  8. Ability to empathize with customers and convey confidence
  9. Strong documentation skill

Skills Required:

  1. A bachelor’s degree in administration or a related field(required but not compulsory).
  2. A minimum of 2+ years of proven work experience.
  3. Excellent interpersonal and written and oral communication skills.
  4. Ability to lead a team.
  5. Knowledge of CRM systems.
  6. Computer skills.
  7. Knowledge of mediation and conflict resolution techniques is preferable.
  8. Successful customer support
  9. Excellent interpersonal and communication skills.
  10. Should possess a proven track record of successful customer service and management skills
Read more

at Ria Insurance

4 recruiters
DP
Posted by Nipun Virmani
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Bengaluru (Bangalore), Mumbai, Pune
2 - 5 yrs
₹15L - ₹20L / yr
Customer Relationship Management (CRM)
User Experience (UX) Design
User Interface (UI) Design
API
UI/UX
+2 more

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 


WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 


You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.


We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 



WHAT YOU WILL DO


  • You will define and finalize the customer’s insurance sales journeys for the digital affinity channel by working closely with the affinity partner and RIA’s Digital Affinity Partnership Manager. 
  • You will collaborate with various RIA teams (UI/UX, Engineering, Process Design)  to launch each journey by
    • Creating wireframes
    • Designing pages
    • Creating the PRD, epics, stories
    • Prioritizing features
    • Supporting the dev team
    • Activating reporting
    • Defining test plans
    • Managing the UAT and rollout
  • You will manage the product relationship with the partners during the launch phase by
    • Sharing APIs/SDKs with partners, helping address questions
    • Coordinating change requests to the UI/UX  or customer journeys
    • Solve for any tech issues which comes up during launch
  • In the growth phase, you will be responsible for metrics of customer conversion and NPS, and will constantly work on optimizing them by
    • Designing and conducting experiments and A/B tests
    • Making changes to the customer journey, UI/UX
    • Recording and measuring everything using a variety of analytics tools
    • Brainstorming with the partnership manager
  • You will keep a pulse on RIA’s partners, end-customers, and liaison with the Digital Affinity Platform PM for platform productization requirements
  • Evangelize the product - represent the product in online communities, conferences, interact with experts

REQUIREMENTS


Must Have

  • Extensive experience with digital journeys for Customer UI/UX, Digital Partner UI/UX 
  • Past experience in working with engineering to deliver on customer journeys, extensive experience in building APIs and doing API documentation
  • Past experience with customer data models, optimizing sales conversion journeys, metrics reporting
  • Past experience in building playbooks and rolling them out to users

Good to Have

  • Strong process orientation with experience in process automation
  • Past experience with an InsurTech or FinTech is a plus
  • Past experience in building embedded finance or embedded insurance products is a plus
Read more

Global Media Agency - A client of Merito

Agency job
via Merito by Merito Talent
Gurugram, Bengaluru (Bangalore), Mumbai
8 - 15 yrs
₹20L - ₹30L / yr
Data Structures
martech
adtech
Data Analytics
CDP
+5 more

Job Description

Our client is currently looking for a Senior Data Consultant to join the data, technology & analytics division in the MarTech/Adtech industry.
 
Key Role:
  • Lead the Data Solutions function and be the POC for all Agency Digital and Data leads to liaise on client requirements, and ensuring the appropriate solutions are rolled out.
  • General agency pitch support for data as needed but more proactively creating consulting frameworks around client 1st PD data architecture, guidance, and recommendation around CDPs implementation, vs DMP, Mar-tech stack
  • Establish working relationship and SOP for implementation delivery for Mar-Tech projects
  • Contribute to team projects as the executive sponsor for client data initiatives, support the agencies in audience planning strategies utilising all data assets
  • Own the setup elements such as first party data, tag integration (tag management systems, custom data integrations, CRM connections, etc.), custom data partner integration development.
  • Work with data partners to integrate their data sets into [m]insights (Onboarding & Testing Data Sets)
  • Manage the Mar-tech partners, working on JBPs to achieve shared goals of client enablement
  • Work closely with the global and regional product team to test and rollout new features, special with the cookieless future of audience planning tools

Requirements

  • 10+ years of experience in Technology Consulting role within Adtech/Martech
  • Bachelor’s or master’s degree in a relevant field (Data, Technology, IT, Marketing)
  • Certifications (or advanced knowledge) in DMP, CDP, Mar-tech & digital analytics platforms
  • A strong understanding of all digital marketing channels
  • Familiar with advanced analytics and data management concepts
  • Proven ability to build and grow relationships with key stakeholders
  • Excellent written and verbal communication skills.
  • Flexibility to work in a cross-functional team but also have the initiative to problem-solve independently.
  • Highly organised with demonstrated project management capabilities
Read more

A fast-growing SaaS commerce company based in Bangalore

Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
8 - 10 yrs
₹12L - ₹18L / yr
LinkedIn
Hubspot
Customer Relationship Management (CRM)
Sales
Sales strategy
+2 more

What is the role?

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and create a pipeline for enterprise accounts. This will be a IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

Key Responsibilities

  • Creating a list of enterprise accounts and win them with consultative sales approach
  • Pitch the company and its products through rigorous prospecting
  • Strike and initiate conversations with high-profile personas in prospective companies.
  • Mapping market and innovate in outbound approach
  • Excellent presentation and sound understanding on 
  • Maintain discipline in CRM update , customer engagement and company policies

What are we looking for?

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

  • 8-10 years of B2B India Sales.
  • Graduate in any stream or an equivalent educational qualification.
  • Have a basic knowledge of technology and a detailed understanding of India sales and market
  • Excellent communication and interpersonal skills.
  • Well versed in using tools such as LinkedIn, HubSpot, etc.
  • Be self-motivated, data-driven, and result-oriented.

Who will you work with?

You will work with the Sales team and report to the President - Sales and BD.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Read more

at Zolve

2 recruiters
Agency job
via Aspire Consultants by Karishma D
Bengaluru (Bangalore)
5 - 9 yrs
₹40L - ₹60L / yr
Customer Retention
Customer Relationship Management (CRM)
Marketing Automation
Customer Acquisition
User experience management
+2 more
  • Lead the development of our User segmentation, User journey and retention strategies using data-driven approaches.
  • Plan and execute CRM campaigns that will increase DAUs, WAUs & MAUs across multiple channels, platforms and products.
  • Leads analysis of the customer lifecycle to identify different consumer cohorts (high performing, at-risk cohorts etc), understand their motivations and develop incentive & rewards schemes that drive ARPUs.
  • Design new functions and workflow to improve customer experience and drive the growth of customer value
  • Collaborate with cross-functional teams to improve the product, value proposition and drive growth.

Requirements
● 3-9 years working in D2C User retention and engagement
● Highly strategic and analytical; strong Excel skills required
● Should have hands-on experience using one of the Marketing automation tools (MoEngage, Clevertap)
building and managing user journeys
● Successful track record of developing and executing campaigns utilizing audience segmentation and
A/B testing
● Excellent communication, collaboration and project management skills; able to adapt quickly in
fast-paced environments and be highly self-motivated
● Experience in the gaming, fintech industry will be a plus.
● Experience working cross-functionally with growth, creative, data and cx teams.
 
This role is based out of Bangalore
Read more

at Amplior

1 recruiter
DP
Posted by Mohit Sharma
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Dehradun, Pune, Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹4L / yr
Sales
Lead Generation
Marketing
B2B Marketing
Inside Sales
+2 more

Brief on Amplior:-

  • We are a Global B2B Tech-driven start-up lead generation company, with an awesome team, generating significant value
  • We do things a bit differently... There is no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams
  • Mostly, you’re your own boss, you also get plenty of guidance and support from super talented, smart colleagues, always pushing the boundaries of innovation
  • We believe that people from different backgrounds, identities, and experiences, make our product and the company better. 

Job Profile - Client Partner and Client Partner (Intern)

  • Our Client Partners have Great comm skills and confidence
  • Experience is welcome but not a necessity, Interns welcome
  • Apply if you want to make a great career in marketing, sales, especially B2B (Business to business)
  • You need to be Eager to learn more, ready to do quality conversations with Senior Executives in the biggest of the companies PAN India and Globally
  • Love to research and find out about potential business prospects for our clients 
Read more

Workday

Agency job
via Qrata by Rayal Rajan
Mumbai, Pune, Bengaluru (Bangalore)
4 - 15 yrs
₹18L - ₹30L / yr
Finance
Workday
Billing
Customer Support
Procurement & Buying
+6 more
JD 

3+ years of experience of Workday FINS configuration experience, across 2+ Workday modules and
2+ deployments
Key responsibilities
Lead and support with design/requirements workshops
Confident in configuring workday with the ability to reference Workday Community for
clarity
Excellent problem solver
Ability to create effort estimates based on requirements
Wants to master additional modules of Workday
Support and mentor junior resource based in Portugal/UK
Achieve a high level of utilisation
Be consultative in their customer approach
Read more

A fast-growing SaaS commerce company permanent WFH & Office

Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
10 - 12 yrs
₹15L - ₹20L / yr
SaaS
B2B Marketing
Account Management
BFSI
Customer Relationship Management (CRM)

What is the role?

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and creating a pipeline for enterprise accounts. This will be an IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

Key Responsibilities

  • Nurture relationship with  enterprise accounts and grow them with consultative sales approach
  • Pitch the company and its products through rigorous prospecting for CXOs 
  • Strike and initiate conversations with high-profile personas in prospective companies.
  • Upsell and Cross sell basis account mapping and innovate in outbound approach
  • Excellent presentation and sound understanding on 
  • Maintain discipline in CRM update , customer engagement and company policies

What are we looking for?

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

  • 10-12 years of B2B India account management and sales.
  • Graduate in any stream or an equivalent educational qualification.
  • Have a good knowledge of technology and a detailed understanding of India sales and market
  • Excellent communication and interpersonal skills.
  • Well versed in using tools such as LinkedIn, HubSpot, etc.
  • Be self-motivated, data-driven, and result-oriented.

Who will you work with?

You will work with the Account management team and report to the President - Sales and BD.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

Read more

an Ireland-based multinational professional services compan

Agency job
via Jobdost by Saida Jabbar
Mumbai, Hyderabad, Bengaluru (Bangalore), Delhi
5 - 10 yrs
₹15L - ₹25L / yr
Microsoft Dynamics
Dynamics 365
IT consulting
Architecture
Client Management
+1 more
Job description: Consultant
Purpose of the role

Responsibilities
 Drive Innovation for our clients by incorporating latest industry &
technology trends, best practices in the processes & solution design of
Microsoft Dynamics 365
 Perform capability assessments, identify, and define value areas, quantify
benefits for the process tracks in a transformation assessment
 Conduct research, comprehend analyst reports, keep abreast of
technology trends, and apply to clients’ business/ technology ecosystem
 Define enterprise blueprints that leverage emerging architecture patterns
and industry/ functional solutions with an overlay of Microsoft Dynamics
365
 Partner with clients on business/ technology transformation programs;
orchestrate the implementation of planned initiatives and realization of
business outcomes on Microsoft Dynamics 365.
Experience and Knowledge
 The candidate is expected to have experience in either the Customer
Engagement (CE) or Finance and Operations (ERP) workloads of Microsoft
Dynamics 365
 Experience of end-to-end project delivery lifecycle on Microsoft Dynamics
365 is essential
 Understanding of business processes and their drivers combined with the
ability to articulate technology issues in business terms and vice-versa
 Capable of designing and building end to end business solutions based on
Microsoft Dynamics 365 in either the CE or the F&O workloads
 Knowledge of major Microsoft technologies such as Azure, Power Platform
covering Power Apps, Power Automate and Power BI is highly desirable
 Experience working with one or more of the following industries –
Lifesciences, Consumer Goods, Retail, Manufacturing, Banking and
Financial Services
 Experience of one or more of emerging technologies/ methodologies -
Agile, DevOps, Artificial Intelligence, Automation, Blockchain, Cloud, Data/
Analytics and Security and IoT
Academic Qualifications
 Bachelor’s degree in Science, Technology, Engineering or Mathematics
 Master’s degree in business administration from a top school
 Work location – Bangalore/Hyderabad/Mumbai/Delhi
Read more

Top Rung Debt Management Co.

Agency job
via Unnati by Samta Arora
Chennai, Bengaluru (Bangalore)
4 - 7 yrs
₹13L - ₹15L / yr
Team Management
Customer Relationship Management (CRM)
Managing general agent
Onboarding
Be a part of a company that is managing a large part of the Financial Broking services in India. Read on to know more.
 
Our client is a debt management company offering an end to end integrated set of services in the areas of debt resolution & acquisition. They are one of the largest Indian debt management companies serving its clients to manage the entire delinquency lifecycle of their customers. They provide tele-collections, debt management, skip tracing, field collection, legal services and work with the leading banks in India to provide debt collection services.

Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
 
As a State Manager - Rural Collections, you will be responsible for planning, organizing, directing and overseeing the activities of the collections department and managing the agencies associated with the company in the assigned region.
 
What you will do:
 
 
  • Networking with collection agencies
  • Being responsible for Onboarding Internal Team
  • Being responsible for Onboarding local Collection Agencies on behalf of partner client organization
  • Being responsible for agencies Productivity & Efficiency
  • Meeting Collection benchmarks for a given portfolio
  • Being responsible for P&L Accountability
  • Being active in Franchise Building and Relationship Management
  • Handling Client Portfolio, performance
  • Managing Product Profitability


What you need to have:


  • Any Graduation
  • Young & dynamic leaders with 3+ years of experience in managing rural markets
  • Rigour for numbers 
  • Proven record of managing a team of 10+ people 
  • Ability to handle & deliver in challenging environments.
Read more

IT services provider based out of the US

Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
5 - 8 yrs
₹15L - ₹22L / yr
Finacle
Customer Relationship Management (CRM)
Shell Scripting
PL/SQL
Oracle
+6 more
Good in scripting & customization in Finacle.
Good in customization and development of CRM module
Should have good knowledge in Unix/ Shell Scripting (UNIX)
Should have good knowledge in the PLSQL & Oracle
Should have Basic knowledge in Corporate / Institutional Banking, Trade Finance, Payments, Loans and Retail areas.
Technical :-
Finacle Scripting, Finacle Reporting Tool (FINRPT), CRM customization
Finacle Integrator (FI), JSP/JS
Profile Required
Overall 5+ years of experience required in Finacle Development
Good banking experience
Strong analytical skills
Strong hold on oral & written communication
Experience in Finacle application
Ability to identify and escalate issues, keep managers and peers well informed on a recurrent basis
Able to work in high pressure environment
Highly motivated and team oriented
Read more

Purchase of compelling goods and services. (SG1)

Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
6 - 10 yrs
₹15L - ₹20L / yr
Hubspot
Customer Relationship Management (CRM)
Content Management System (CMS)
Troubleshooting
Marketing Hub
+2 more

We are looking for a HubSpot expert with demonstrable, hands-on experience implementing HubSpot’s marketing, sales, operations, and customer service automation.

You should have a solid understanding of the HubSpot Inbound Marketing ecosystem in order to facilitate lead generation, nurturing, scoring, and closing.

You will be responsible for executing marketing automation and inbound strategies, as well as implementation within the HubSpot platform.

 

Responsibilities and Duties:

Set up and manage marketing/sales automation through Hubspot

  • Marketing Hub: Setting up a newsletter, Managing Blog, Content marketing, Social Media Marketing, SEO, Pillar-Cluster strategy, Marketing Automation
  • Sales Hub: Sales Enablement using documents, Meeting tool, Sequences, Calling tool integration, Task management (follow-ups), Deal Management, Reporting, Mail provider integrations - Gmail, Outlook, etc.
  • Service Hub: Automatic ticket creation, Custom stages of a custom Service pipeline, Workflows within different stages, Automatic ticket opening and closures
  • CMS: Website migration, Domain configuration, Website management, Traffic analytics


Leverage all Hubspot features effectively
; this includes:

  • Import/export of data (contacts/companies/deals)
  • Data segmentation
  • Creating active and static lists
  • Data normalization
  • Email Marketing using HubSpot (newsletters, promotional, services)
  • Creating deal stages and pipeline
  • Create conversation inbox
  • Lead Generation implementation
  • Creating emails (content, design, and automation)
  • Creating Landing pages (content, design & development, and automation)
  • Creating workflow & sequences
  • Creating chatbots/chat flows
  • Creating Reports and dashboard
  • Manage and improve engagement programs in Hubspot to move leads through the marketing and sales funnel
  • Own and execute automated Hubspot email and multi-channel campaign
  • Setting up and maintaining triggers and workflows
  • Segment and analyze prospect database to target campaigns
  • Own the lead scoring and manage the handover to sales of leads for prospecting
  • Ensure data about lead quality and results is captured and utilized for subsequent processes
  • Brainstorm and develop email marketing strategies and test their success and key metrics
  • Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
  • Creation of required landing pages, email templates for activity
  • Accountable for tracking and reporting on results from demand generation campaigns
  • Advise and strategize the creation of web pages, landing pages, emails, templates, forms, workflows, contacts, integrations, settings in HubSpot
  • Work with the content team to develop content to attract, acquire and nurture qualified and targeted audiences to the business
  • Work closely with the sales team on strategies for customer acquisition and retention
  • Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement.


Required Qualification:

  • At least, 5+ years of experience in actively using HubSpot platform including CRM, marketing, and sales automation
  • Ability to learn new processes quickly, and pivot as needed
  • A passion to stay current with issues and trends in digital marketing
  • Hands-on experience in HubSpot feature usage, email campaign delivery, setup & analytics
  • Excellent analytical, organizational & troubleshooting skills
  • Solid understanding of performance marketing, conversion, and online customer acquisition
  • Good in data analysis and reporting
  • Customer Journey Mapping experience
  • Hubspot Certified
  • Experience in WordPress CMS

 

 

Read more

at Xpresslane

1 recruiter
DP
Posted by Mithileshkumar R
Bengaluru (Bangalore)
2 - 4 yrs
₹5L - ₹7L / yr
Sales
Business Development
Customer Relationship Management (CRM)
MS-Office
Negotiation
+2 more

Responsibilities

  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Set up meetings/demos with potential clients and understand their business
  • Prepare and deliver appropriate presentations on products and services
  • Participate on behalf of the company in exhibitions or conferences
  • Negotiate/close deals and follow up in making websites live
  • Collaborate with technical team on resolving customer issues
  • Gather feedback from customers or prospects and share it with internal teams
  • Form alliances and partnerships in the eCommerce ecosystem

 

Requirements

  • Proven experience as a Sales Executive or relevant role for at least 2 years
  • Experience in eCommerce/SAAS/Fintech/Tech industries
  • Proficiency in English
  • Excellent knowledge of MS Office
  • Hands-on experience with CRM software is a plus
  • Fast learner and passion for sales
Read more

A fast-growing SaaS commerce company permanent WFH & Office

Agency job
via Jobdost by Mamatha A
Remote, Bengaluru (Bangalore)
3 - 5 yrs
₹12L - ₹18L / yr
Product Marketing
Digital Marketing
Marketing Strategy
Go-to-market strategy
Google Analytics
+4 more

What is the role?

We are looking for a storyteller who can profoundly understand the user and can translate our product details as per the user's needs. You like working with data and insights and making decisions based on it. You should be able to lead multiple stakeholder roles efficiently for international markets with a passion for technology. An eager candidate to make an impact and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

Key Responsibilities

  • Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
  • Define our GTM and partner with the rest of the team to execute the GTM. It will include work like demand generation, and creating sales playbooks, sales enablement content, and marketing assets.
  • Work closely with a range of cross-functional teams - product, partner managers, marketing, and sales to craft thoughtful go-to-market strategies and drive growth initiatives.
  • Understand and analyze the competitive landscape to define our own marketing strategy.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

  • 3+ years of relevant work experience that can span marketing, product marketing or product management.
  • Experience working on marketing or growth throughout a product’s lifecycle.
  • Working experience in SaaS, preferably for international markets.
  • Hands-on experience in Google Analytics, Google AdWords, CRM, and analytical tools.

Who will you work with?

You will be working closely with the Digital Marketing, Sales, Product, and Customer Success teams.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that offers.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

 

Read more
Bengaluru (Bangalore)
19 - 20 yrs
₹12L - ₹15L / yr
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
Microsoft Windows Azure
Infrastructure
Databases
+9 more

 

Engineering Leader, Cloud Infrastructure.

Bengaluru, Karnataka, India



Do you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so,we’re interested in speaking with you!


Your Impact:


We’re looking for a seasoned engineering leader in the Cloud team that is responsible for building, operating, and maintaining a customer-facing DBaaS service in multiple public clouds (AWS, GCP, and Azure). The service supports unified multiverse management of YugabyteDB, including fault-domain aware provisioning, rolling upgrades, security,

networking, monitoring, and day-2 operations (backups, scaling, billing etc). If you’re a strong leader who exemplifies collaboration, who is driven and thrive in a fast-paced startup environment, and who has a strong desire to build an internet-scale, extensible cloud based service with strong emphasis on simplicity and user experience, this job is for

you.


You Will:

 

Lead, inspire, and influence to make sure your team is successful

 

Partner with the recruiting team to attract and retain high-quality and diverse talent

 

Establish great rapport with other development teams, Product Managers, Sales and Customer Success tomaintain high levels of visibility, efficiency, and collaboration

 

Ensure teams have appropriate technical direction, leadership and balance between short-term impact andlong term architectural vision.

 

Occasionally contributing to development tasks such as coding and feature verifications to assist teamswith release commitments, to gain an understanding of the deeply technical product as well as to keepyour technical acumen sharp.


You'll need:

 

BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams

 

Strong fundamentals in distributed systems design and development

 

Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management

 

Experience running production services in Public Clouds such as AWS, GCP, and Azure

 

Experience with running large stateful data systems in the Cloud

 

Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization,orchestration, elastic scalability)

 

A great track record of shipping features and hitting deadlines consistently; should be able to move fast,build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them

 

Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team.

Read more
DP
Posted by Badal Jain
Hyderabad, Bengaluru (Bangalore)
2 - 5 yrs
₹6L - ₹8L / yr
Software Testing (QA)
Selenium
Manual testing
Automation
Systems Development Life Cycle (SDLC)
+2 more
• Develop test scenarios and cases as per the sprint requirements from product owner
• Should prepare the effective test data for the identified cases.
• Should be able to configure the test environment.
• As per the sprint planning, execute test cases and report the bugs.
• The test execution involves at the user interface level, including functional tests, UI
tests and workflow tests to identify system and software problems and their causes
• Work with automated test cases using already existing frameworks
• Work in agile Team and actively participate in agile events
• Be an advocate of high quality of the products you work on
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DP
Posted by Badal Jain
Hyderabad, Bengaluru (Bangalore)
8 - 10 yrs
₹8L - ₹12L / yr
Software Testing (QA)
Selenium
Manual testing
Supply Chain Management (SCM)
Automation
+4 more
• Lead and manage the QA team in an agile/scrum environment
• Participate in formal reviews of business requirements and application designs.
Perform requirement ambiguity testing and provide inputs to the SME.
• Should have knowledge on enterprise applications testing preferable in Supply chain/
ERP/ CRM solutions.
• Be a quick learner of product and domain knowledge
• Advanced product knowledge/SME Coordinates production verification
• Perform risk based testing approach for early identification of the probabilistic
failures.
• Perform test estimation inline to the agile/scrum environment
• Test suite design for the product releases.
• Mentor the team and be a hand on in executing the test suite.
• Tracking/reporting/triage of bug.
• Should have hands-on experience in automation testing using Selenium tool with
appropriate frameworks
• Be able to design the approach and validate for non-functional product requirements.
• Delivering 100% quality of the product to customers (functional and non-functional
testing like performance, stress testing, localization and accessibility testing)
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at Amagi Media Labs

3 recruiters
DP
Posted by Rajesh C
Bengaluru (Bangalore)
10 - 15 yrs
₹40L - ₹70L / yr
Engineering Management
Engineering Manager
Engineering Director
Director of Engineering
Engineering Head
+7 more

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences. 

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially. 

At Amagi, our CRM Platform is key to our continued growth. The success of our sales, marketing and customer onboarding teams is dependent on the success of our Salesforce CRM platform setup and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Architect, Staff Software Engineer, Software Tech Lead

Location: Bangalore, India

Key responsibilities include (but are not limited to):

  • Lead the core Engineering activities in an Agile model
  • Participate in the overall design and development discussions
  • Work closely with the Product Management team to establish product and engineering roadmaps.
  • Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
  • Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
  • Evaluating Salesforce Standard vs Custom solutions and guide the team.
  • Lead the Salesforce implementation related to marketing, sales and order management processes.

Person Specification:

  • 10+ years of overall SDLC experience with 6+ years of experience in Salesforce development and architecture
  • Implementation experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud.
  • Hands-on with experience with Apex, Lightning web component and REST API programmatic solutions.
  • Strong command of Salesforce best practices
  • Strong web development skills (JavaScript, HTML, CSS).
  • Experience developing the usage/subscription based billing for SaaS products.
  • Salesforce certifications
  • Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
  • Knowledge of Finance & Operations concepts
  • Salesforce integration experience with NetSuite, Jira etc.
Read more
Bengaluru (Bangalore)
15 - 20 yrs
Best in industry
Engineering Management
Engineering Manager
Engineering Head
Director of Engineering
VP of Engineering
+9 more

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

At Amagi, our Internal Enterprise Platforms are key to our continued growth. The success of our products is dependent on the success of our internal processes and their ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Director to help us lead the efforts of building Enterprise platforms to automate Lead to Cash process area including setting up the CRM platform, implementation of billing platform and automating process areas related to managing the disputes, account receivables and account payables. The ideal candidate would be responsible for the successful delivery of a scalable and flexible Enterprise platform, applications and workflows related to Lead to Cash process area.

Role reporting into: Chief Executive Officer

Individuals reporting into this role: Software Development Manager - CRM, Software Development Manager - Billing and AR/AP

Location: Bangalore, India

Key responsibilities include (but are not limited to):

  • Participate in the overall design and development discussions
  • Support Product Management team in establishing product roadmaps.
  • Instil a customer centric and quality-focused culture by using best practices and metrics to ensure desired outcomes
  • Focus on building a high performing and highly skilled team.
  • Drive engineering excellence by tracking engineering efficiency using relevant metrics
  • Demonstrate strong business and technology acumen.

 

Person Specification:

  • 18+ years of overall SDLC experience with 10+ years of experience managing large scale cloud application/platform engineering teams.
  • Well versed with at least of one cloud of the platforms, AWS or GCP
  • Experience developing the usage/subscription based billing for SaaS products, working with CRM and ERP platforms.
  • Strong CS fundamentals (object oriented analysis, data structures, algorithms)
  • Experience delivering highly available, scalable, low latency and robust distributed cloud systems.
  • Experience with both SQL and NoSQL technologies
  • Excellent command over Data Structures and Algorithms.
  • Good exposure to CI/CD & Devops environments.
  • Knowledge of core Finance & Operations concepts
  • Salesforce sales and revenue cloud knowledge
  • NetSuite, Salesforce, Freshdesk integration experience
  • Working experience with any of the enterprise cloud platforms or applications.
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