50+ Customer Relationship Management (CRM) Jobs in Bangalore (Bengaluru) | Customer Relationship Management (CRM) Job openings in Bangalore (Bengaluru)
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The CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and touchpoints to ensure that we optimise revenue generation, drive traffic to the website and app, and extend the active customer lifecycle. We also work closely with the Marketing and Product teams to ensure that any initiatives are integrated with CRM activities.
Our setup is highly data driven and requires the understanding and skill set to work with large datasets, employing data science techniques to create personalised content at a 1:1 level. The candidate for this role will have to demonstrate a strong background working in this environment, and have a proven track record of striving to find technical solutions for the many projects and situations that the business encounters.
Overview of role :
- Setting up automation pipelines in Python and SQL to flow data in and out of CRM platform for reporting, personalisation and use in data warehousing (Redshift)
- Writing, managing, and troubleshooting template logic written in Freemarker.
- Building proprietary algorithms for use in CRM campaigns, targeted at improving all areas of customer lifecycle.
- Working with big datasets to segment audiences on a large scale.
- Driving innovation by planning and implementing a range of AB tests.
- Acting as a technical touchpoint for developer and product teams to push projects over the line.
- Integrating product initiatives into CRM, and performing user acceptance testing (UAT)
- Interacting with multiple departments, and presenting to our executive team to help them understand CRM activities and plan new initiatives.
- Working with third party suppliers to optimise and improve their offering.
- Creating alert systems and troubleshooting tools to check in on health of automated jobs running in Jenkins and CRM platform.
- Setting up automated reporting in Amazon Quicksight.
- Assisting other teams with any technical advice/information they may require.
- When necessary, working in JavaScript to set up Marketing and CRM tags in Adobe Launch.
- Training team members and working with them to make processes more efficient.
- Working with REST APIs to integrate CRM System with a range of technologies from third party vendors to in-house services.
- Contributing to discussions on future strategy, interpretation of test results, and helping resolve any major CRM issues
Key skills required :
- Strong background in SQL
- Experience with a programming language (preferably Python OR Free marker)
- Understanding of REST APIs and how to utilise them
- Technical-savvy - you cast a creative eye on all activities of the team and business and suggest new ideas and improvements
- Comfortable presenting and interacting with all levels of the business and able to communicate technical information in a clear and concise manner.
- Ability to work under pressure and meet tight deadlines.
- Strong attention to detail
- Experience working with large datasets, and able to spot and pick up on important trends
- Understanding of key CRM metrics on performance and deliverability
About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.
Role : Full-time
Location : HSR Layout, Bengaluru
Roles and Responsibilities:
- Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
- Collating and maintaining client information in the CRM database.
- Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
- Email & whatsapp conversations with potential leads.
- Convert potential leads into customers.
- Learning & using our customer relations management software & others.
- Related computer softwares.
Requirements:
- Excellent written and verbal communication skills.
- Laptop is mandatory.
- Willing to work in a startup environment (fast paced).
- Willing to work 6 days a week.
Benefits:
- Competitive salary benefits
- Uncapped Incentives
- Exemplary growth cycle
- Impressive workspace and culturally diversified workforce.
Job Title: Business Development Executive – B2B (Chauffeur & Corporate Cab Services)
Location: Ahmedabad, Bangalore, Chennai, Hyderabad, Kochi & Mumbai
Experience: 1+ year in the chauffeur-driven or corporate cab industry with strong B2B and international client handling experience.
Job Summary:
We are looking for a dynamic and result-oriented Business Development Manager with a background in the B2B clients, strong relationships, proven business and travel industry experience. This role will focus on identifying, engaging, and growing business partnerships with global companies, travel management firms, event planners, and corporate clients who require consistent, high-quality transportation solutions.
Key Responsibilities:
- Manage end-to-end B2B sales cycles – from lead generation and pitching, to negotiation and deal closure.
- Build strong, long-term relationships with international stakeholders to foster loyalty and repeat business.
- Understand global transportation needs and tailor solutions that align with client expectations and service level agreements (SLAs).
- Collaborate with internal teams (operations, customer service, and technology) to ensure smooth onboarding and excellent service delivery.
- Track performance metrics, generate reports, and provide actionable insights to management.
Requirements:
- Minimum 1 year of business development or sales experience in the travel industry mainly in chauffeur-driven, premium cab, or ground transportation industry.
- Proven experience working with B2B clients, having strong relationships with local travel company.
- Strong understanding of global mobility and corporate travel requirements.
- Excellent communication, presentation, and negotiation skills.
Greetings from Edstellar solutions Trainer Coordinator
Operations Executive – Roles and Responsibilities
Objective:
To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.
🔧 Core Responsibilities
1. Training Session Coordination
Responsibilities:
- Coordinate and execute training sessions as per schedules.
- Ensure trainers and learners have all necessary information and access.
- Prepare training kits, tools, and digital resources.
Key Tasks:
- Send session invites and joining links (Zoom/MS Teams).
- Share pre-training materials with participants.
- Monitor live sessions and assist with technical support if needed.
2. Trainer & Client Communication
Responsibilities:
- Act as a liaison between trainers, learners, and internal teams.
- Ensure smooth communication before, during, and after training sessions.
- Address basic queries and escalate issues where needed.
Key Tasks:
- Confirm trainer availability and session readiness.
- Communicate session changes, delays, or cancellations.
- Collect trainer session feedback and pass it to QA or management.
3. Data Entry & Reporting
Responsibilities:
- Maintain accurate records of sessions, trainers, attendance, and client feedback.
- Assist in preparing performance, delivery, and utilization reports.
- Ensure real-time updates to CRM, LMS, and other internal tools.
Key Tasks:
- Update trackers (Google Sheets/Excel) after each session.
- Log trainer invoices, session feedback, and issue tickets.
- Support weekly and monthly reporting tasks.
4. Operational Support Activities
Responsibilities:
- Support the broader operations team with document prep, session audits, and internal coordination.
- Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
- Coordinate across teams (sales, finance, sourcing) to close operational loops.
Key Tasks:
- Help prepare certificates of completion for learners.
- Follow up on trainer documents for finance team (for payout processing).
- Update session timelines or calendars as per changes.
5. Quality & Compliance Assistance
Responsibilities:
- Ensure sessions meet delivery quality benchmarks.
- Follow checklists and SOPs for session execution.
- Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).
Key Tasks:
- Track feedback scores and session satisfaction ratings.
- Help review recordings or reports for quality assurance teams.
- Flag non-compliance issues to senior operations members.
🧠 Required Skills:
- Strong communication & interpersonal skills
- Basic knowledge of CRM/LMS tools and Google Workspace
- Attention to detail and time management
- Team-player with multitasking ability
- Willingness to work flexible hours across global time zones
Sourcing
Linkedin Sourcing IT Trainers
Other social media Sourcing Trainers
Key word research
Job Title: Inside Sales & International Client Acquisition – BPO Services
Location:Bangalore JP nagar
Job Type: Full-Time
Shift Timing: US/UK Shift (based on business requirement)
Experience: 3–7 years in BPO Inside Sales or Client Acquisition
Job Summary:
We are seeking a highly motivated and results-driven Inside Sales & Client Acquisition Specialist with proven experience in the BPO industry. The ideal candidate will be responsible for generating qualified leads, managing the end-to-end sales cycle, and acquiring international clients (US/UK/AUS markets) for voice, non-voice, and back-office outsourcing services.
Key Responsibilities:
- Identify and target new business opportunities in international markets (US/UK/AUS).
- Perform lead generation, cold calling, email campaigns, and social outreach to build a healthy pipeline.
- Prepare and deliver compelling sales presentations, product demos, and client pitches tailored to prospect needs.
- Handle RFPs/RFIs, develop proposals, and drive deal closure in collaboration with internal stakeholders.
- Maintain detailed records of all interactions and opportunities through CRM platforms (Salesforce, Zoho, HubSpot).
- Manage and optimize the sales pipeline, forecasting revenue and tracking key metrics.
- Collaborate with delivery and solutions teams to ensure accurate alignment with client expectations and smooth onboarding.
- Build and nurture strong client relationships for long-term retention and referrals.
- Conduct market research and monitor competitor activity to support strategic outreach and positioning.
- Drive achievement of monthly/quarterly sales targets and report performance to leadership.
Required Skills & Qualifications:
- 3–7 years of proven Inside Sales or International BPO sales experience.
- Strong understanding of BPO services (voice, non-voice, back-office, etc.).
- Experience in international client acquisition, preferably from the US, UK, or Australia.
- Excellent verbal and written communication skills.
- Hands-on experience with CRM tools such as Salesforce, Zoho, or HubSpot.
- Strong skills in negotiation, proposal writing, and deal closure.
- Ability to manage multiple tasks, prioritize, and deliver results in a fast-paced environment.
- Self-starter with a target-driven and result-oriented mindset.
- Proficiency in Microsoft Office and Google Workspace.
Preferred:
- Bachelor’s degree in Business, Marketing, or a related field.
- Prior experience working with outsourcing, ITES, or BPO clients.
- Familiarity with inside sales automation tools or platforms.
About LH2 Holdings:
LH2Holdings is an AI Operating System to scale digital content brands and creators. We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.
About the Role:
We’re looking for a dynamic Sales Manager to lead digital media sales efforts across our portfolio. This role is central to driving monetization, including direct ad sales, sponsored content,and premium programmatic opportunities across our digital properties. Given our strong North American audience, experience in the North American market is a distinct advantage. This is an excellent opportunity for growth in a fast-paced startup environment in Bangalore.
Key Responsibilities:
- Drive the end-to-end sales process from lead generation to closing deals, with a consistent focus on meeting and exceeding monthly and quarterly targets.
- Oversee a robust sales pipeline using CRM tools like Microsoft Dynamics, conduct outreach, and foster connections with B2B decision-makers, generating impactful solutions.
- Translate complex advertising concepts into clear, compelling solutions across digital, social media, and programmatic channels, building trusted relationships and demonstrating return on investment.
- Engage in proactive daily outreach to ensure productive, goal-oriented efforts.
- Stay informed on industry trends and leverage insights to contribute to revenue growth through up-selling, cross-selling, and innovative proposals.
What You’ll Bring:
- 2-5 years in B2B sales, ideally within media, publishing, or SaaS sectors. North American sales experience is highly valued.
- Strong understanding of outreach tools and research platforms to efficiently build and maintain a sales pipeline.
- Excellent English communication skills, essential for client interactions and internal collaboration.
- Experience in campaign execution to support seamless alignment with sales and marketing objectives.
- A proactive, energetic attitude and the ability to thrive in a high-growth startup environment.
About LH2 Holdings:
LH2Holdings is an AI Operating System to scale digital content brands and creators.
We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.
About the Role:
We’re on a mission to build a portfolio of high-performing digital businesses—and we’re looking for an Investment Analyst who can help us find and close the next big deal.
In this role, you'll take full ownership of the deal lifecycle, from sourcing acquisition and partnership opportunities to leading due diligence and closing the transaction. You'll work across functions—market research, financial analysis, negotiation, and founder engagement—to ensure we build deep relationships and smart investments.
This is a high-impact, entrepreneurial role for someone who thrives on numbers, hustle, and relationship-building.
What You’ll Do:
- Own end-to-end responsibility for identifying, evaluating, negotiating, and closing acquisition or partnership opportunities.
- Run structured research to identify target companies aligned with our investment thesis.
- Maintain an updated CRM of all conversations and touchpoints with potential sellers. Stay top of mind until they’re ready to sell.
- Use tools and platforms to reach founders via email, LinkedIn, WhatsApp, etc., to drive pipeline and response.
- Build trust with founders so we're the first call they make when they consider selling.
- Create, update, and interpret financial models to assess deal viability, ROI, and risk.
- Lead diligence across financial, operational, and strategic vectors. Work closely with legal and advisory teams during execution.
- Support deal structuring and terms negotiation to ensure successful closures.
- Assist in the preparation of legal documents, including NDAs, investment contracts, and investment memoranda (with guidance from the team).
- Must demonstrate strong proficiency in using AI tools, with AI first principles, and AI-driven approaches to problem-solving.
The Ideal Applicant:
- 1–3 years of experience in consulting, investment banking, startup growth roles, or US-facing BD/investment functions.
- Strong understanding of P&L, balance sheets, and financial modeling.
- Highly analytical, detail-oriented, and process-driven.
- Excellent verbal and written English—must be able to confidently communicate with founders in the US.
- Experience using CRM tools and outreach automation platforms is a plus.
- Self-starter with a founder mindset and bias for action.
- Proficiency in Microsoft Excel and Google Workspace.
The Role
We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
Key Responsibilities
- Contact prospective customers through cold calling and emails.
- Follow up on data and leads developed by the sales team.
- Provide support to the marketing team by inviting prospective customers for promotional events.
- Address customer needs and requirements.
- Transfer qualified leads to experienced sales professionals.
- Identify key prospects for sales and develop interests.
- Record and expand your lead database for cold calling and emails.
- Conduct remote demos of our products.
- Follow up diligently on any leads showing interest
- Direct email marketing to key clients and prospects
- Conduct client or market surveys to obtain information about potential leads
- Participate in the preparation of proposals and / or sales presentations
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Key skills and experience required
- Minimum Bachelor’s Degree.
- Excellent communication skills.
- Ability to engage in conversations and make accurate judgments.
- Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Strong project and time management skills
Perks
- Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
- 30 Annual Paid Leave (18 Casual + 12 personal time off).
- Rewards and Recognitions program
- Annual Company outing to celebrate Success together
Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Qualifications:
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
A BIT ABOUT US:
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity:
Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.
Responsibilities:
- Manage a portfolio of current customers.
- Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox.
- Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
- Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
- Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
- Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.
What An Ideal Candidate Would Look Like:
- 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
- Good communication skills especially with Enterprise customers from around the globe are necessary.
- Must have experience in upselling, cross selling and gauge customer requirements.
- Must have good presentation skills and hold of understanding customer’s business requirements.
- Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
- Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
- Must have experience of tracking product usage and instrumentation for Customer Success Management.
- May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.
Work Expectations:
Within 1 month
- You should have a complete hold of the product and value customers are getting from it.
- Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
- Drive at least 1 QBR from existing customers.
Within 3 months
- You need to have a clear understanding of onboarding customers.
- Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
- Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
- Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
- At least 1 referral from existing customers.
Within 6 months
- You should have discipline and document all of the ongoing discussions.
- Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
- We need an owner for this position who can in future build the CSM team below to drive overall customer success.
Personality traits we really admire:
- Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
- Great attitude to ask questions, learn and suggest process improvements.
- Has attention to details and helps identify edge cases.
- Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
- Follows timelines and absolute commitment to deadlines.
Interview Process:
- Round 1 - Profile Evaluation
- Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
- Round 3 - Call with the CSM team to review your assignment
- Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
- Round 5 - HR Call
Compensation:
- As per Industry Standards
We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.
Please be aware that all your customers will include Enterprises and Fortune 500 companies.
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
- Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
- Work Schedule: Flexible working environment with remote work if required.
Overview
We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics or the myriads of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.
Role Overview:
We are seeking a dynamic and motivated Presales (Inside Sales).
This role is perfect for individuals looking to gain hands-on experience in sales processes, client engagement, and lead generation
Key Responsibilities:
Conduct market research to identify potential clients and key decision-makers.
Assist in lead generation and prospecting activities using various tools and platforms.
Reach out to prospects via calls, emails, and social media to introduce company products/services.
Support the sales team in preparing proposals, presentations, and sales collateral.
Schedule meetings and product demos for the sales team.
Maintain and update CRM systems with accurate lead and customer information.
Collaborate with marketing to align lead generation efforts with campaigns.
Track and report on outreach and lead generation metrics.
Qualifications:
Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
Strong communication and interpersonal skills.
Basic understanding of sales principles and customer relationship management.
Self-motivated, goal-oriented, and eager to learn.
Ability to multitask and manage time effectively.
What You will Gain:
Hands-on experience in presales and inside sales processes.
Exposure to sales tools and CRM platforms.
Opportunity to develop client engagement and communication skills.
Mentorship and guidance from experienced sales professionals.


As a B2B Marketer, you will handle marketing efforts for brand awareness. As well as, lead generation, web site development and content curation/creation, and sales collateral.
Roles and Responsibilities
- Design content marketing strategies and set short-term goals.
- Online and offline marketing: hands-on experience with digital media, including SEM, display, social, email, and affiliate channels.
- Experience working with a sales team in both Sales Enablement and Account-Based Approach.
- Knowledge of Demand Generation tactics and Lead Conversion principles.
- Understanding of A/B and multivariate testing, user segmentation, and reporting processes.
- Ability to create value propositions that communicate clearly to targeted audiences.
- Extensive experience creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.
- Accomplished at leveraging full value from marketing automation processes and tools.
Requirements
- Degree in Marketing or relevant field.
- 3+ years of hands-on marketing experience in a B2B role.
- Excellent understanding of B2B marketing.
- Demonstrated ability to manage the budgeting process and use of analytical skills.
- Proven track record in delivering marketing campaigns that drive sales growth.
- Ability to remotely create and manage marketing strategies.
- An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
- Excellent communication skills.
Position: Business Development Executive
Experience: 0 - 2 Years
Language: English, Hindi (Required)
Work Location: HRBR Layout, Bangalore, Karnataka
Job Summary:
We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.
Key Responsibilities:
1. Customer Interaction:
- Make outbound calls to potential and existing customers to explain products or services.
- Respond to incoming inquiries and resolve customer queries effectively and efficiently.
2. Lead Generation:
- Identify and qualify leads through active communication and engagement.
- Maintain and update a comprehensive database of customer information for follow-up and future interactions.
3. Sales Support:
- Promote company offerings to increase product or service adoption.
- Consistently meet or exceed daily, weekly, and monthly call and sales targets.
4. Customer Relationship Management:
- Build and maintain strong, positive relationships with customers through regular communication.
- Address customer concerns promptly and escalate issues to the relevant department when necessary.
Skills and Qualifications:
- Excellent verbal communication and interpersonal skills.
- Ability to work independently and achieve targets in a fast-paced environment.
- Strong problem-solving skills and a customer-centric approach.
- Basic knowledge of CRM tools and database management is an advantage.
- Good organizational and time management skills.
Education & Experience:
- Bachelor’s degree in any discipline.
- 0-2 years of experience in a telesales or customer service role.
- Previous experience in handling customer calls or working in a sales environment is a plus.
Join Our Team as a Sales Superstar! 🚀
Are you a go-getter ready to kickstart your career? We're looking for a motivated and enthusiastic Inside Sales Specialist to join our exciting team at Simplilearn!
What You'll Do:
- Connect with potential customers and help them find what they need.
- Listen to customer needs and offer awesome solutions.
- Hit and surpass sales goals like a pro.
- Team up with colleagues to create winning strategies.
What We're Looking For:
- Great communication skills in Indian English.
- A natural knack for sales and putting customers first.
- Experience in B2C sales (selling to consumers).
- Be based in Bangalore because the "interview is face to face."
Where: EBC Space 4, Simplilearn, Hosapalya Main Rd, near Old, ITI Layout, Sector 7, HSR Layout, Bengaluru, Karnataka 560068
Start Your Career Adventure Here. Apply Now!
Job Type: Full-time, Permanent Salary: ₹480,000.00 - ₹730,000.00 per year (including incentives)
Perks:
- Health insurance
- Provident Fund
Extra Rewards:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ready to jumpstart your career with us? Apply today and be part of an amazing journey! 🚀
About Us:
Zybisys, recognized by Startup India, is a technology solutions company specializing in managed services for the rapidly growing FinTech sector. Founded in 2017, we focus on innovative cloud solutions that empower clients to navigate todays digital landscape. With a commitment to security, efficiency, and understanding customer needs, we deliver customized solutions that drive growth and success across various industries. Join us in shaping the future of technology!
Position: Inside Sales Representative (ISR)
Location: Bangalore, Karnataka
Experience: 2 - 4 years of experience in inside sales representative role (ISR), preferably in the IT Sales, IT Services Sales and would be an advantage if related to financial services (FinTech) industry.
Key Responsibilities:
- Conduct outbound calls to prospective clients to generate leads and qualify prospects.
- Build and maintain strong relationships with existing and potential clients through proactive communication.
- Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
- Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
- Utilize CRM software to track sales activities, update client information, and generate reports.
- Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
- Upsell additional products or services to existing clients based on their needs and preferences.
- Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
- Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
- Work closely with the marketing team to support promotional campaigns and initiatives.
- Attend industry events and webinars to expand professional networks and stay informed about market developments.
- Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.
Requirements:
- Bachelors degree in business administration, Marketing, or a related field.
- Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage.
- Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Excellent listening skills and the ability to understand clients needs quickly and effectively.
- Proficiency in using CRM software and other sales tools to manage leads and opportunities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Results-driven mindset with a focus on achieving and exceeding sales targets.
- Adaptability and willingness to learn new technologies and industry trends.
- Prior experience in upselling or cross-selling products or services.
- Strong organizational skills and attention to detail.
Benefits:
- Comprehensive health and wellness benefits package.
- Opportunities for career growth and advancement within the company.
- Dynamic and collaborative work environment.
If you're a motivated and results-oriented individual with a passion for sales and technology, we'd love to hear from you! Join us at Zybisys and be part of an energetic team driving innovation and success in the digital world.
Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.
Company Description
Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.
Role Description
This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.
Responsibilities:
- Handling customer queries via any support channel
- Approach all queries with customer centric attitude
- Offering exceptional customer service and satisfaction
- Help build and improve processes
- Adhere to set standards of TAT and SLA
- Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
- 1 to 3 years’ experience in a customer support role
- Can handle verbal and non-verbal process (chat, email, phone)
- Excellent interpersonal skills
- Excellent written and oral communication skills in English and Hindi
- A quick learner
- Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
CTC offered: 2- 3.50 LPA
Location: Bangalore, HSR Layout
The role
We are currently seeking an experienced and results-driven Sales Manager to join our team. The Sales Manager will be responsible for driving revenue growth by acquiring new clients and maintaining strong relationships with existing clients. The Sales Manager will play a key role in expanding our client base and achieving sales targets.
Key responsibilities
- Develop and execute sales strategies to achieve sales targets and revenue goals.
- Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
- Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
- Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
- Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
- Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
- Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
- Meet or exceed sales targets and contribute to the overall growth and success of the company.
- Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
- Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.
Key skills and experience required
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 3 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
- Proven track record of meeting or exceeding sales targets.
- Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
- Excellent negotiation and closing skills, with the ability to create win-win solutions.
- Self-motivated and target-driven, with a proactive approach to sales.
- Ability to build and maintain strong relationships with clients and internal stakeholders.
- Proficient in using CRM software and sales analytics tools.
- Familiarity with the local advertising market and a strong network of potential clients is highly desirable.
1.Provide post-sale support to clients by guiding them through payment schedules, cost breakdowns, and ensuring a smooth transition after the purchase of property/.
2. Manage communication between clients and internal teams to resolve issues related to payments, contracts, and delivery.
3. Serve as the primary point of contact for clients, ensuring they receive timely updates on payment due dates and outstanding balances.
4. Address and resolve client concern promptly, ensuring high levels of customer satisfaction and retention.
5.Maintain accurate and up-to-date records of payments, invoices, and financial transactions.
6.Assist clients in understanding the terms of their contracts and coordinate with the finance team for accurate billing and invoicing.
7.Develop educational materials to explain complex processes such as payment terms, contract terms, or maintenance schedules.
8. Establish and nurture long-term relationships with clients through regular communication, proactive outreach, and personalized attention.
9.Handling flat modification after coordination between Client and Company
Job Description
Role : Marketing Manager
Location: Bangalore
Type: Full-Time Reports to:
Job Purpose: Be a part of the Marketing team and help in the execution of day-to-day activities and be the POC for cross-functional marketing requirements Key Responsibilities:
Strategy & Market Research :
• Collaborate with the marketing team to develop and implement effective B2B marketing strategies aligned with company goals.
• Utilize market research and industry trends to identify new opportunities for lead generation.
Content Creation:
• Assist in developing compelling and industry-relevant content for various channels, including blog posts, whitepapers, case studies, and infographics with proper industry and competitor research.
• Ensure content aligns with the brand voice and resonates with the target B2B audience. Organic Lead Generation:
• Implement and optimize organic channels for lead generation, including SEO, social media, email marketing, and content marketing.
• Monitor and analyze performance metrics to refine and enhance lead generation efforts. Campaign Execution:
• Coordinate and execute B2B marketing campaigns across multiple channels to increase brand visibility and generate qualified leads.
• Work closely with cross-functional teams to ensure seamless campaign execution. Social Media Management:
• Manage and grow social media presence on platforms relevant to B2B audiences.
• Create engaging social media content and monitor industry conversations. Email Marketing:
• Develop and execute targeted email campaigns to nurture leads and drive conversions.
• Utilize marketing automation tools to optimize email workflows and segmentation. Analytics and Reporting:
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of marketing strategies.
• Provide regular reports on campaign performance and make data-driven recommendations for improvement.
Qualifications & Experience:
• Minimum 6 years of experience in B2B software marketing.
• Master’s in business or marketing.
Skills & Attributes:
• Strong creative thinking and problem-solving skills.
• In-depth knowledge of organic lead generation channels, including SEO, social media, and content marketing.
• Efficient in managing multiple projects.
• Excellent written and verbal communication skills.
• Knowledge of running paid campaigns for B2B.
• Proficiency in marketing automation tools and analytics platforms.
Business Development Executive (Fresher)
Are you ready to dive into a vibrant and creative industry? This is your chance!
YellowRed Photography is a leading wedding photography company with locations in Bengaluru, Hyderabad, and Hubli. We’re passionate about capturing life’s most beautiful moments, and now, we’re seeking enthusiastic and dynamic individuals to join our team as Business Development Executives.
If you’re eager to help us grow and connect with more couples as they plan their unforgettable weddings, we’d love to hear from you!
Roles & Responsibilities:
● Handle inbound inquiries through calls, social media DMs, and web inquiries.
● Create and present personalized wedding photography packages.
● Manage the end-to-end sales process: from the first inquiry, through proposal creation, to closing the sale.
● Manage client expectations, particularly regarding deliverables, timelines, and budgets.
● Attend weddings, pre-wedding shoots, or client meetings as required to nurture relationships and cross-sell additional services
● Post-event follow-up to ensure client satisfaction and collect referrals/reviews.
Why You’ll Love This Role
● Client Connection: Engage with excited couples during one of the happiest times of their lives — their wedding planning journey!
● Creative Industry Exposure: Work in a vibrant, creative industry with endless opportunities for learning and growth.
● Performance-Based Rewards: Competitive salary package with attractive incentives based on your performance.
● Support for Freshers: We welcome fresh graduates! Your enthusiasm, potential, and ideas are just as valuable to us as experience.
● Collaborative Culture: Join a fun, supportive team where your contributions and ideas matter. Every day brings a new adventure!
Skills & Qualifications
We’re looking for someone who is excited about sales and passionate about working in the
wedding industry:
● Communication: Strong communication skills in English and Kannada are essential.
Proficiency in Telugu would be an added advantage.
● Negotiation & Persuasion: Ability to negotiate, handle objections, and close deals.
● Freshers Welcome: Recent graduates (BBA, BCom, MBA, etc.) are encouraged to apply. We value enthusiasm, a learning mindset, and adaptability.
● Open to Experienced Candidates: If you have experience in sales, marketing, or business development, we’d love to hear from you too!
Location: Near to Vajarahalli metro station, kanakapura road, South Bangalore.
Annual CTC: Two lakhs to Four lakhs plus incentives
For more information, feel free to contact us
Job Description: Field Sales Executive (BDE)
Company: A2M Technologies Pvt Ltd.
Job Type: Field Work
Location: L376/A, 14th B Cross Road, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102
About A2M Technologies Pvt Ltd.: A2M Technologies is a Bangalore-based leader in IT and cloud solutions, offering services such as cloud computing, telecommunication, IoT, SaaS, cybersecurity, and managed IT solutions. With over 10 years of expertise, we specialize in scalable, secure, and innovative solutions that empower businesses to thrive in a competitive market.
Key Responsibilities:
• Identify and develop new business opportunities through market research and networking.
• Engage with potential clients to explain A2M's solutions, including cloud services, IoT solutions, and IT infrastructure.
• Support the sales team in lead generation, cold calling, and client follow-ups.
• Work closely with cross-functional teams to align sales strategies with company goals.
• Assist in preparing sales pitches, presentations, and reports.
• Maintain and update the CRM with client interactions and data.
Required Skills:
• Excellent communication and interpersonal skills.
• Ability to learn quickly about IT services and products.
• Basic understanding of sales processes and techniques (training will be provided).
• Proficiency in MS Office and an ability to work with CRM tools.
• A proactive and problem-solving mindset. Qualifications:
• Bachelor’s degree in any discipline.
• Fresh graduates or candidates with up to 1 year of experience in any field are encouraged to apply.
• A passion for technology and a willingness to grow in the business development field.
Job Title: IT Sales Account Executive
Location: HSR Layout, 6th Sector.
Company: A2M Technologies Pvt Ltd.
Job Type: Field Work.
Age Criteria: 20 - 35Years.
About A2M Technologies: A2M Technologies is a leading provider of innovative IT and digital solutions specializing in services such as cloud computing, cybersecurity, IoT solutions, cloud telephony, and enterprise mobility. With over a decade of experience, we serve diverse industries including IT, healthcare, manufacturing, and banking, delivering end-to-end solutions to enable digital transformation and business agility
Key Responsibilities:
* Exceptional communication skills to provide support to customers & team members if and when required.
* Ability to lead a customer through the sales process, determining needs, and closing the sale.
* Strong foundational knowledge in information technology on Switching, Routing & Security solutions that includes hardware, software, and IT services.
* Worked extensively with OEMs like Cisco, Juniper, Extreme Networks, HPE(Aruba), Net gear, Fortinet, SonicWall, Sophos, Palo Alto Networks & Microsoft etc.
* Strong Interpersonal skills to liaise with other departments and people within the organization.
* Strong customer connects in the SME & Mid-market segment within the defined geography.
* Ability to lead by example and act with integrity.
* Min experience of 3 years Plus in hardcore IT sales is mandatory.
Qualifications & Skills:
Bachelor’s degree in information technology, Business Administration, Sales, or related field.
Proven experience in IT sales, account management, or a similar role.
Strong understanding of IT products and services, including hardware, cloud solutions, and IT infrastructure.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage multiple accounts.
Strong problem-solving skills and attention to detail.
Proficient in CRM software and sales tracking tools.
Preferred Qualifications:
*Technical certifications (e.g., Cisco, Microsoft, AWS) are an added advantage.
* Previous experience selling IT solutions to enterprise clients.
Benefits:
· Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.
· Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.
· Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.
As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. You will work closely with the marketing team to create engaging content and optimize campaigns across various digital channels.
Roles & Responsibilities:
- SEO Management: Optimize website content and structure to improve search engine rankings and drive organic traffic.
- Content Creation: Develop and manage engaging content for blogs, social media, email campaigns, and other digital platforms.
- Social Media Marketing: Create and execute social media strategies to enhance brand presence and engage with the audience across platforms.
- Email Marketing: Design and implement email marketing campaigns, including newsletters and promotional offers, while analyzing performance metrics.
- PPC Advertising: Manage paid advertising campaigns (Google Ads, social media ads) to drive targeted traffic and improve ROI.
- Analytics and Reporting: Utilize tools like Google Analytics to track and report on campaign performance, providing insights and recommendations for improvement.
- Brand Development: Assist in developing a cohesive brand strategy and ensure consistent messaging across all channels.
- Market Research: Stay updated on industry trends and competitor activities to identify new opportunities for growth.
- Collaboration: Work with cross-functional teams, including sales and product development, to align marketing efforts with business objectives.
SafEarth is seeking a motivated and results-driven Junior Sales Manager to join our dynamic sales team. This role is perfect for a proactive individual who is eager to develop their career in sales and contribute to our mission of advancing solar energy solutions.
Key Responsibilities:
Sales Execution: Assist in the development and execution of sales strategies to achieve company targets and increase market share.
Lead Generation: Identify and qualify new sales leads through various channels, including research, networking, and cold calling.
Client Relationship Management: Build and maintain strong relationships with new and existing clients, understanding their needs and providing tailored solutions.
Product Knowledge: Maintain an in-depth understanding of SafEarth's products and services, and effectively communicate their benefits to potential customers.
Sales Reporting: Track and report on sales activities, progress, and results using CRM software and any other tools.
Team Collaboration: Work closely with the marketing, product development, and customer service teams to ensure a seamless customer experience and alignment of sales strategies.
Qualifications:
Education: Bachelor’s degree in Engineering, Business, Environmental Science, or a related field.
Experience: Minimum 6 Months of experience in sales or a customer-facing role, preferably within the renewable energy sector. Candidates with internship experience are also encouraged to apply.
Skills:
- Strong communication and interpersonal skills.
- Ability to understand and articulate technical concepts.
- Proficiency in Microsoft Office Suite and CRM software.
- Excellent organizational and time management skills.
Attributes:
- Self-motivated and goal-oriented.
- Ability to work independently and as part of a team.
- Adaptability and willingness to learn.
- Passion for renewable energy and sustainability.
Language skills: Proficiency in English is mandatory. Working proficiency in at least one regional language either Kannada or Tamil is required.
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.
About Simplilearn:
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
About Merida Tech Minds:
Merida Tech Minds is a leading provider of training services for both individuals and corporates. Our dedication to excellence and our commitment to providing top quality training programs have made us a trusted partner for organizations looking to enhance their workforce's skills and capabilities.
About the Role:
We are seeking a driven and results-oriented Business Development Manager to join our dynamic team. In this role, you will be responsible for generating revenue by signing up new clients for a variety of services, including: Complete Digital Marketing Brand Building Web Development Graphic Design Startup Setup & Sick Unit Business Consultation You will work closely with potential clients to understand their needs, develop customized solutions, and close deals.
Key Responsibilities:
- Prospect and qualify potential clients, identifying their needs and challenges.
- Develop and deliver compelling presentations and proposals that showcase the value proposition of our services.
- Negotiate and close deals, exceeding sales targets every month.
- Build strong relationships with clients, ensuring their satisfaction and achieving long-term partnerships.
- Maintain accurate records and reports, adhering to company processes and deadlines.
- Continuously learn about the latest trends and technologies in digital marketing and software development.
Qualifications:
- Minimum 3 to 5 years of experience in business development or sales, preferably within the technology or marketing industry.
- Strong understanding of digital marketing concepts and software development methodologies.
- Proven track record of exceeding sales targets and achieving revenue goals.
- Excellent communication, presentation, and negotiation skills.
- Ability to build strong relationships and trust with clients.
- Highly organized and detail-oriented, with the ability to multitask and prioritize effectively.
- Proficient in MS Office Suite and CRM software.
- Two-wheeler driving license and bike ownership are mandatory.
- Fluency in English and other local languages is a plus.
What We Offer:
- Opportunity to work with cutting-edge technology and a passionate team.
- Chance to make a real impact on the growth and success of our business.
- Professional development opportunities and a supportive work environment.
Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
About Us: Codebrahma Tech Solutions is a leading provider of innovative IT solutions, dedicated to delivering cutting-edge technology and exceptional service to our clients. We are seeking a proactive Business Development Executive to join our IT sales team and drive business growth.
Job Summary: The Business Development Executive will be responsible for identifying new business opportunities, building client relationships, and driving sales of our IT solutions and services. This role requires strong sales skills, excellent communication, and a deep understanding of the IT industry.
Key Responsibilities:
- Identify and research potential clients and market segments.
- Develop and implement effective sales strategies to target new clients.
- Generate leads and build a strong pipeline of potential customers.
- Conduct sales presentations and product demonstrations to prospective clients.
- Develop and maintain long-term relationships with clients.
- Negotiate contracts and close sales to meet or exceed targets.
- Collaborate with the marketing and technical teams to align sales strategies with company goals.
- Track and report on sales activities, opportunities, and progress.
- Stay informed about industry trends, competitive landscape, and emerging technologies.
Qualifications:
- Bachelor's degree in Business, Marketing, IT, or a related field.
- 2+ years of experience in business development or sales, preferably in the IT industry.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong knowledge of IT solutions and services.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in using CRM software and sales tools.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
Preferred Skills:
- Experience with digital marketing and lead generation techniques.
- Familiarity with data analytics and reporting.
- Knowledge of industry-specific sales strategies.
Why Join Us:
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
- Engaging and collaborative work environment.
Codebrahma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Position Overview:
We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.
Key Responsibilities:
Prospecting and Lead Generation:
- Conduct comprehensive market research to identify potential clients and target industries.
- Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
- Develop and implement lead generation strategies to attract and engage potential clients.
- Monitor and analyze lead generation campaigns to optimize performance and effectiveness.
Client Consultation and Needs Analysis:
- Engage with potential clients to understand their business needs and challenges.
- Conduct detailed needs analysis to identify opportunities for the company’s products or services.
- Tailor solutions to meet the specific needs and requirements of each potential client.
- Provide insights and recommendations based on client consultations.
Sales Presentations and Pitching:
- Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
- Present product/service features and benefits to potential clients through virtual meetings and calls.
- Highlight unique selling points and value propositions to differentiate from competitors.
- Use storytelling and persuasive techniques to engage and convince potential clients.
Relationship Management:
- Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
- Serve as a point of contact for client inquiries and provide exceptional customer service.
- Identify opportunities for upselling and cross-selling additional products or services.
Qualifications:
- Strong knowledge of CRM software and lead generation tools.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote work environment.
- Strong analytical and problem-solving skills.
- High level of attention to detail and organizational skills.
- Familiarity with digital marketing techniques and social media platforms is a plus.
Skills:
- Proficiency in Microsoft Office Suite and Google Workspace.
- Ability to multitask and handle multiple lead generation campaigns simultaneously.
- Strong interpersonal skills with the ability to build relationships and network.
- Self-motivated with a proactive approach to identifying opportunities.
Benefits:
- Competitive salary and performance-based Incentives.
- Opportunities for professional development and career growth.
- Access to company-sponsored training and resources.
- Selling Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS) and working toward strategic business goals in the technology industry.
- Excellent communication, presentation, strategic and research skills with the ability to plan, present and execute strategy.
- Lead business strategy in generating and developing business growth opportunities.
- Working collaboratively with customers in order to maximize business results in the area and open up opportunities with enterprise customers.
Associate Manager - Mortgage Operations
We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.
Key Responsibilities
· Managing end-to-end Mortgage Operations ranging from Origination to Servicing.
· Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.
· Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.
· Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.
· Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.
· Identifying opportunities with existing customers for upselling and cross selling other services.
· Creating/Managing process documentation for all customers.
· Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.
Skills and Qualifications
· Prior experience in Operations Management.
· 12+ years in Mortgage Operations.
· Experience of managing a team of 40-60 Full-time Employees.
· Leadership and CRM skills.
· Excellent Communication skills.
· Transition Experience.
· Hands-on experience in handling clients directly.
· Proven track record in People Management.
Benefits
· Performance-based Incentives.
· Flexible work Environment.
Location
The role will be situated at our J P Nagar office.
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager

If you are interested to solve any kind of Code related error, learning new features and adapting them to real-world projects then you are ready to apply.
- Experience in Core PHP , MVC Architecture.
- Ability to write APIs incl Restful APIs.
- Knowledge of Bootstrap or other front-end frameworks
- Skilled in JavaScript, jQuery, AJAX, JSON, HTML and CSS.
- Knowledge of database operations with MySQL.
About Company:
Our client is a leading investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Job Description
- Empanel distributors to sell the investment management schemes
- Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channel, and direct clients, as outlined.
- Handling channel and client queries
Strategy Planning
- Achieve set targets through designed strategy
- Keep monitoring & review strategy on ongoing basis
Internal Coordination
- Liaising with senior management to arrive at clear objectives for the department
- Resource planning
- Liaising with investment teams to enable client interaction & information
- Liaising with operations and ensure smooth functioning between department & operations.
- Ensure proper compliance with respect to all channel partners - distributors / clients etc.
Compliance
- Ensure all activities is as per proper compliance internally and as per regulatory
Requirements
- Ensure all distributor agreements / client documentation has met with all regulatory & compliance requirements on an ongoing basis.
Requirements
Sales, Client Servicing, New client acquisition
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Roles & responsibilities
• Onboarding, Handling, and Managing HNI / Ultra HNI clients.
• Accountable to achieve Annual revenue, AUM & Strategic product targets in the respective geography.
• Aiming for consistent growth of customer wallet share and book size.
• Advising and meeting clients on their business and investment needs based on their risk appetite and performance objective through various structuring solutions.
• Constantly review client portfolios and give a bird’s eye view.
• Ability to work in partnership with Federal Bank and drive leads & AUM.
• Service existing clients with the support of the client servicing team
• Adherence to all regulatory, statutory, and corporate compliance standards
Requirements
• 8+ years of experience in the Wealth Management space
• Must have completed an MBA from a premier business school.
• Should have a sound understanding of Wealth Management Products (MF, Bonds, PMS, AIFs, PE, etc.) & markets.
• English is mandatory and command of the local language would be beneficial.
• Ability to work in tandem with our channel partner and generate leads & business.
• Good communication and presentation skills
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc
BrandonWheelz
India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.
The Role (Only Freshers apply)
We are looking for a motivated and well-spoken individual to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
Key Responsibilities
- Contact prospective customers through cold calling and emails.
- Follow up on data and leads developed by the sales team.
- Provide support to the marketing team by inviting prospective customers for promotional events.
- Address customer needs and requirements.
- Transfer qualified leads to experienced sales professionals.
- Identify key prospects for sales and develop interests.
- Record and expand your lead database for cold calling and emails.
- Conduct remote demos of our products.
- Follow up diligently on any leads showing interest
- Direct email marketing to key clients and prospects
- Conduct client or market surveys to obtain information about potential leads
- Participate in the preparation of proposals and / or sales presentations
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Key skills and experience required
- Minimum Bachelor’s Degree.
- Excellent communication skills.
- Ability to engage in conversations and make accurate judgments.
- Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Strong project and time management skills
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Job Title: Entry-Level Sales Representative
Location: Bangalore, India
About Green Tiger:
Green Tiger is a pioneering player in the Electric Vehicle (EV) industry, committed to creating a sustainable future by offering cutting-edge EV solutions.
Job Description:
As an Entry-Level Sales Representative at Green Tiger, you will play a pivotal role in our mission to promote electric mobility. Your responsibilities will include providing test drives at home for potential customers and actively participating in offline events to showcase our innovative EV products. You will be at the forefront of promoting Green Tiger's vision and helping customers transition to a more eco-friendly and sustainable mode of transportation.
Key Responsibilities:
Conduct Home Test Drives:
Schedule and conduct test drives at the homes or preferred locations of potential customers.
Showcase the features and benefits of our EV models, providing an informative and engaging experience.
Participate in Offline Events:
Represent Green Tiger at various offline events, including exhibitions, auto shows, and community gatherings.
Engage with event attendees, answer inquiries, and provide information about our EV products.
Customer Relationship Building:
Establish a strong rapport with potential customers and address their queries and concerns.
Follow up with leads and maintain a database of interested prospects.
Product Knowledge:
Stay updated on the latest developments in the EV industry and thoroughly understand Green Tiger's product lineup.
Articulate the advantages of our EVs, including cost savings, environmental benefits, and cutting-edge technology.
Sales Reporting:
Maintain accurate records of customer interactions and test drives conducted.
Collaborate with the sales team to generate leads and contribute to the overall sales strategy.
Qualifications:
A Bachelor's degree in a relevant field is preferred but not mandatory.
Strong communication and interpersonal skills.
Enthusiasm for clean energy and a sustainable future.
Willingness to learn and adapt to new technologies and industry trends.
Proactive and self-motivated with a passion for sales and customer engagement.
A valid 2-wheeler driver license is mandatory.
Benefits:
Competitive compensation package.
Training and development opportunities to enhance your sales and product knowledge.
Involvement in a pioneering company that is leading the EV revolution.
Opportunities for career growth and advancement within Green Tiger.
If you are excited about promoting green mobility and being a part of our mission at Green Tiger, we encourage you to apply and be a key player in revolutionizing the electric vehicle industry. Join us in shaping a sustainable future with innovative electric mobility solutions.
Job Role: Director / Sr. Director, Marketing
Experience Range: 14 to 18 years
Job Location: Pune / Mumbai / Bengaluru - Remote India
About Company:
It is an innovative and forward-thinking start-up, backed by venture capital, dedicated to delivering cutting-edge 'Future of Work' solutions to global industry leaders. Our core expertise lies in Source-to-Pay applications, where it distinguishes itself through a distinctive ServiceNow platform strategy and proprietary AI technologies. What sets us apart from competitors is our unwavering commitment to redefining industry norms and providing unmatched value to our clients. At the helm, we are proud to have a management team comprised of seasoned industry veterans with a proven track record of building and leading successful organizations.
What are we looking for?
We are seeking an accomplished and visionary Director of Marketing to join our high-impact team. As the Director of Marketing, you will be instrumental in shaping and executing our marketing strategy, elevating our brand presence, and driving demand for our cutting-edge SaaS solutions, globally. This role presents a unique opportunity to lead marketing efforts in a rapidly growing company that is reshaping the landscape of Source-to-Pay applications. This role requires a combination of strategic thinking, technical expertise, strong leadership skills, and a customer-centric mindset.
Roles & Responsibilities:
• Marketing Strategy Development: Develop and execute a comprehensive marketing strategy aligned with our business goals, targeting key industries and personas within the Source to Pay and Contract Lifecycle Management domain on the ServiceNow platform.
• Content Excellence: Oversee the creation of high-quality content, including whitepapers, blog posts, case studies, articles, videos, and infographics, that showcase our thought leadership and address the pain points of our target audience.
• Demand Generation: Drive demand generation initiatives through inbound and outbound marketing tactics, including SEO, SEM, email marketing, webinars, events, and strategic partnerships.
• Sales Enablement: Equip the sales team with the necessary tools, collateral, and training to effectively communicate our value proposition to potential clients.
• Data-Driven Insights: Continuously analyse marketing performance metrics, track ROI, and leverage data-driven insights to refine campaigns and strategies for maximum impact.
• Budget Management: Manage the marketing budget judiciously, allocating resources for optimal ROI while ensuring alignment with company objectives.
• Brand Elevation: Champion the creation and maintenance of a strong brand presence in the market, ensuring consistency in messaging and visual identity across all marketing channels.
• Product Evangelism: Collaborate closely with the product team to develop compelling product
positioning and messaging, ensuring alignment with market needs and competitive differentiation.
• Team Leadership: Build and mentor a high-performing marketing team, fostering a culture of innovation, collaboration, and excellence.
Qualifications & Skills:
• Bachelor’s degree in marketing, Business, or a related field (MBA is a plus).
• Proven experience (minimum 10-12 years) in B2B marketing, in the SaaS industry, with at least 3+ years in a leadership position.
• Proven track record in B2B SaaS, with a preference for experience in Source To Pay, Procure To
Pay, Spend Management, or Accounts Payable domains. Experience within the ServiceNow
Ecosystem is highly desirable.
• Strong understanding of the ServiceNow platform and its ecosystem.
• Demonstrated success in developing & executing marketing strategies that drive growth & revenue.
• Proficiency in marketing automation, CRM, and analytics tools.
• Excellent communication, leadership, and team management skills.
• Creative thinking and a passion for staying up-to-date with industry trends.
• Excellent leadership, team management, and people development skills.
• Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
• Build and manage productive, professional relationships with clients
• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.
Required Candidate profile
• Application of sales techniques
• Ability to work independently
• Hunger to learn and grow
• Customer Orientation
Responsibilities
· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.
· Performing routine assignments in the entry level to a professional job progression.
· Providing prompt recovery and problem escalation using multiple system management and problem management tools.
· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.
· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.
· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.
· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.
· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.
About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.
Responsibilities:
- Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
- Identifying new revenue opportunities
- Assisting with marketing and promotional projects
- Negotiating with clients to secure the most attractive prices
- Attending networking activities to research and connect with prospective clients.
Requirements:
- Great networking skills.
- Ability to create actionable marketing strategies
- Leadership and strong communication skills
- Strong customer service skills
About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.
Responsibilities:
· Optimize sales processes and workflows for maximum efficiency.
· Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.
· Analyze sales data and prepare reports to provide insights and recommendations.
· Forecast sales and set goals for the team
Requirements:
· Excellent communication and collaboration skills
· Problem-solving and critical thinking abilities.
· Knowledge of market trends and competitive landscape.
- · Detail-oriented with exceptional organizational skills
The Role
We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
Key Responsibilities
- Contact prospective customers through cold calling and emails.
- Follow up on data and leads developed by the sales team.
- Provide support to the marketing team by inviting prospective customers for promotional events.
- Address customer needs and requirements.
- Transfer qualified leads to experienced sales professionals.
- Identify key prospects for sales and develop interests.
- Record and expand your lead database for cold calling and emails.
- Conduct remote demos of our products.
- Follow up diligently on any leads showing interest
- Direct email marketing to key clients and prospects
- Conduct client or market surveys to obtain information about potential leads
- Participate in the preparation of proposals and / or sales presentations
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Key skills and experience required
- Minimum Bachelor’s Degree or equivalent.
- Excellent communication skills.
- Ability to engage in conversations and make accurate judgments.
- Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Strong project and time management skills
- Experience working with Western companies (preferred)
We are looking for a self-driven candidate for the BDE post,
Prefer experience with CRM sales, Digital Marketing and IT Sales for Web Designing and Web Development.
Identify key buying centres to expand the net new client base
Leverage key best practices to drive and successfully generate new business opportunities
Build and effectively manage a list of new clients to drive business development.
Collaborate with internal resources and external networks to prioritize and penetrate key accounts.
Utilizing account planning and time management tools to drive an increase in revenue
Establish and maintain executive relationships with clients
Mastery and consistent execution of tecHindustan’s internal sales methodology, and services
Manage forecast accuracy on a monthly/quarterly/annual basis
Successful track record in Lead Generation, sales and negotiation
Basic knowledge in Web Development, Mobile Apps Development, and Digital Marketing fields.
Excellent verbal and written communication skills
Possesses strong organizational and time-management skills.
Proven ability to plan and manage resources
Team player with strong analytical skills and the ability to understand and resolve complex problems.
Nice To Have:
Any sales or business development certifications
Experience with managing freelancing portal profiles dedicatedly
Contracts Management
Mandatory Face-to-Face Interviews Only Conducted
Work Location: Bangalore - Basavanagudi-WFO
Salary Upto 4 LPA
Job Details:
Employment: Full Time
Location: Basavanagudi, Bangalore
Industry: Education Management, Career Counselling,
Responsibilities:
• Identifying and contacting prospective customers through a variety of channels, such as cold calling, networking, and referrals.
• Creating and putting into practice sales strategies to achieve and exceed revenue goals.
• Keeping up-to-date sales records, reporting on sales indicators, and tracking progress toward goals.
• Working together with cross-functional teams, such as those for product development and marketing, to enhance the general sales process and customer experience.
Requirements:
- Bachelor's degree in business, marketing, or a similar subject is required,
- strong interpersonal and communication abilities.
- strong aptitude for planning and time management
- competent with CRM and Microsoft Office
Perks and benefits:
- Monthly incentives
- Indoor work environment
- Paid time off
- Health insurance
- PF
Additional benefits:
- Laptop
- Mobile
- Internet
We're Hiring for Academic Advisor / Mentor for Bangalore Location
Face to Face Interview is mandatory.
Work from office.
Explaining organization’s services & deliverables and their importance to parents on call & one-to-one counselling session and closing sales.
Helping clients in making action plans for entrance exams, counselling process with help of different technical tools and deliverables of company.
Maintaining counselling records with help of CRM and tracking post sales services.
Marketing and promoting career counselling related services for increasing office and seminar footfalls.
Interested Candidates kindly connect with below details with updated resume
Thanks and Regards
Shreya K
HR-Executive
Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.