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Customer Relationship Management (CRM) Jobs in Bangalore (Bengaluru)

Explore top Customer Relationship Management (CRM) Job opportunities in Bangalore (Bengaluru) for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Developer MS Dynamics 365 CRM

Founded 2007
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Bengaluru (Bangalore)
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4 - 8 years
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Main Responsibilities: Should be accountable for the deliverables of assigned MS Dynamics CRM functionality Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft Should be able to own technical impediments, liaise with various groups and troubleshoot /resolve Participate in the Scrum process activities including Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.     Basic Qualifications: 4+ years’ strong experience in MS dynamics 365 implementations & support and extensive experience with C#, .NET, JavaScript, Power apps Strong experience in Web API development and plug in’s Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.   Preferred Qualifications: Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server

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Customer Success Role

Founded 2020
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Bengaluru (Bangalore)
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3 - 6 years
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ABOUT THE TEAMWe are a team of entrepreneurs who are passionate about building products that users loveand solving problems that have a large-scale impact. We are passionate about changing how healthcare is provided.ABOUT THE ROLEYou would help employees and employers use their health insurance and health benefits inthe most seamless way possible.● Develop a deep level of understanding and knowledge of the entire product● Respond to customer queries in a timely and accurate way via phone, email, or chat● Help customers on their journey for health insurance claims● Help in policy placement operations and onboarding of corporate and employees● Coordinate with hospitals, insurance companies, TPAs for claims or endorsement ofnew requests● Take initiatives in automating regular tasks● Interact with internal and external teams to ensure quick resolution of customerrequests● Drive 100% customer satisfaction by delivering extraordinary serviceABOUT YOUYou understand the importance of customer success and you take pride in going over andbeyond to help your customers. You always put your customer first. You have strongcommunication skills, and you are passionate about helping people. You can think on the feet to come up with creative solutions for customer issues.Minimum qualifications● At Least 3 year of experience with customer success or service function withdomestic insurance companies (preference if experience in Health Insurance), ThirdParty Administrators, Insurance Brokers, Insurance Corporate Agents, Insurtech● Great command of English (both oral and written)● Comfortable using modern tools like Intercom, Slack, Google Suite, Hubspot● Prefer work experience in a startupYou are required to work from your home for now. As the Covid-19 situationimproves, you would be required to work at our office in Koramangala, Bangalore.

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SAP O DATA Consultant

Founded 2018
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Remote, Bengaluru (Bangalore)
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4 - 7 years
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SAP O Data Consultant at Bangalore to join us with 4 to 7 Years of experience. OData (Open Data Protocol) is an OASIS standard that defines the best practice for building and consuming RESTful APIs. ... OData RESTful APIs are easy to consume. The OData metadata, a machine-readable description of the data model of the APIs, enables the creation of powerful generic client proxies and tools.

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Customer Support executive - Marathi

Founded 2019
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Bengaluru (Bangalore)
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1 - 2 years
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Position:- Customer Support Executive (Marathi) What you will do? Solve user queries over phone calls and chat Document queries and convert them into useful insights and convey the same to product owners Suggest product changes to solve major UX and utility issues Sell premium products to our customers Lead Generation Provide onboarding support to the users  Who are we looking for? Good command over Marathi and English Good negotiation skills Exceptionally good at persuasion  Analytical Skills Good command over office tools such as Excel, Word, PowerPoint, etc. Community Building skills Clarity in speech  Report Writing skills Experience in digital marketing and data analytics would be an added advantage. Remuneration: 3-4 LPA CTC   Why PagarBook: We are a team of highly passionate individuals committed to solving some of the most challenging problems of the country. We are building a tool to manage more than 100 million SME workforce of India. If you also want to leave a mark on human history, this is the right place. We are based out of Bangalore and are backed by renowned VC firms.

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Inside Sales Specialist - Enterprise SaaS

Founded 2018
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Remote, Bengaluru (Bangalore)
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2 - 8 years
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Leucine is growing rapidly on its mission to make global drug manufacturing compliant and efficient. Within a short period, we have signed up Fortune 500 companies as customers and raised funds from marquee VC investors (Techstars, Axilor Ventures, and SAP Labs).To scale the business, we are now looking to onboard Sales Executives who are highly energetic and positive with a passion for solving complex problems.This is our chance to solve the problem of poor drug quality for millions of people across the globe and create impact on an unprecedented scale. Join us in scaling a fresh new product that is growing rapidly.What you will do1. Use sales prospecting techniques to identify appropriate buyers within the target market and build relationships2. Send high volumes of emails each day, and follow up on previous conversations as necessary3. Log all activities and notes in Sales CRM4. Present weekly sales reports, track sales and outreach metrics and communicate them to your team5. Deeply understand the product and customers, including their organisational goals, structures, motivations, and buying processes to identify patterns and insights to maximise sales performance6. Define enablement priorities with sales leadership: topics, resources, and sequencingWho you are1. You have 2+ years prior experience in Sales Development for a high growth company2. You are a self-starter who can navigate ambiguity. You know how to prioritize ruthlessly (and how to re-prioritize as much as needed in a fast moving environment)3. You are highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat4. You know how to manage a program end to end: scoping, implementing, running and improving, and measuring results from clearly defined objectives.5. You are energetic, resourceful and do what it takes to get the job done6. You are proactive, clear, and compelling in your written and oral communication.7. You have direct sales experience (not a requirement, but a plus)Our Values1. Freedom2. Judgment3. Transparency4. Positivity5. Passion6. Innovation7. Customer SuccessWhat we offer1. A purpose built work culture that lets you achieve the best version of yourself2. Freedom to experiment and autonomy of ideas3. Market competitive compensation4. Ample opportunity to grow in a fast-paced environment5. Unlimited free food and coffeeAbout LeucineLeucine is on a mission to solve a problem that has remained unsolved for the past few decades and has claimed millions of lives: Poor Quality Drugs. At Leucine, we have built an AI enabled predictive compliance platform for the global drug manufacturing industry. Using technology, data science, and strong compliance risk management, we enable pharma companies to reduce the risk of non-compliance in their manufacturing facilities and, in turn, the likelihood of poor quality drugs reaching to the masses.

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Customer Success Manager

Founded 2011
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Bengaluru (Bangalore)
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4 - 4 years
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Best in industryBest in industry

Roles and Responsibilities: Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction. Work with the internal delivery team to ensure delivery quality to exceed client's expectations. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Develop, prepare, and nurture customers for testimonials, references and case studies. Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Ensure billing and collection of the assigned accounts is under control. Advocate customer needs/issues cross-departmentally. Manage account escalations. Skills and Requirements: Proven ability to drive continuous value of solutions/products. Familiarity working with clients of all sizes. Impeccable written and verbal communication skills. Detail oriented and analytical. Strong team player but still a self-starter. Thrives in a multi-tasking environment and can adjust priorities quickly.

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Client Servicing

Founded 1928
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Bengaluru (Bangalore)
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0 - 3 years
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Executive/Senior Executive (Client Service)Educational Qualification: Graduate/Post-Graduate in any disciplineExperience: 0 - 3 YearsLocation: BangaloreShift: Day / NightKey Responsibilities: Work as a part of the clients' virtual business team or individually. Act as the SPOC (Single Point of Contact) with clients through email, phone or chat. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements. Work as a part of the both internal and external clients' extended team. Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements. Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients.   Candidate profile: Graduate/Post-Graduate in any discipline Excellent communication skills Strong customer service attitude Desire to learn new things every day Good with comprehension and analytical skills Good at using search and internet tools like Google, Wikipedia, Yahoo etc. Good in handling Office productivity tools such as Microsoft Office Willing to relocate to Bangalore The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits). Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position. Candidates should have all relevant education & experience related documents.

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Inside Sales Executive

Founded 2005
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Bengaluru (Bangalore)
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0 - 2 years
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We are hiring for an Inside Sales Executive.   Company Name - Ginesys Url - www.ginesys.in Role - Inside Sales    About Company – Ginesys is one of the leading retail software companies in India and is the most preferred solution for fashion and lifestyle brands and supermarkets. We have offices in 5 metros (Gurugram, Kolkata, Mumbai, Bengaluru, and Hyderabad) and a team strength of 150+. Our customers are typically SMB retailers and lifestyle brands and currently, our user base is 20,000+. We recently raised PE funding and are looking to expand our team strength in all the core areas to ensure we are delivering cutting edge solutions to this market in the best possible way. Ginesys is a great Launchpad for anyone looking for a career in SaaS, Enterprise, ERP, and Retail Solutions.     Responsibilities, Duties and Required Skills Research new prospects and generate interest through emailers and cold calling Follow up with prospects for feedback on the sales process Team up with channel partners to build a pipeline of exciting deals Update CRM software on existing prospects and customers contacts Route qualified opportunities to the appropriate sales executives for further action   Duties  To assist the marketing team in achieving overall activities through active planning and participation in trade shows and meets.   Required Skills Must maintain and exhibit the highest standards of ethical conduct Proven ability to generate a pipeline for the sales team in B2B sales Have worked in Software / IT companies Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer. High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy   If Interested, please share your updated CV  and also your availability for face to face interview. For any query, you can reach me on the below-mentioned number

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Inside Sales Specialist -Outbound Sales

Founded 2009
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Remote, Bengaluru (Bangalore)
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1 - 4 years
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Position: Inside Sales Manager About Simplilearn: Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do? • New Customer Acquisition • Conversion of leads received through various marketing channels • Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals • Consistently achieve revenue targets in line withteam/organizational objectives • Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers • Identifying references through the existing customer base to increase the sales pipeline • Customer Relationship Management • Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback • Key Account Management • New account development • Operations and Reporting • Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

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Account Manager

Founded 2011
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Remote, Bengaluru (Bangalore)
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1 - 5 years
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What does this role hold for you…??   Responsibility for the entire process of lead management, sales and business development for the region. Driving scale and growth through proper sales planning and precise execution. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region. Responsibility service delivery ensuring client retention and reference. Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives. Responsibility for achieving targets in the designated areas. Developing and maintaining of database regular reporting &follow-ups. B2B Frontline Sales. Mapping of new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory. Relationship Management with existing clients to ensure 100% coverage of new projects launched by them. Achieving revenue and coverage targets.     Apply if you have…   Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility. Have worked in a real estate business. An outgoing and likable personality Confidence and authoritative speaking Strong presentation skills & confidence in your own abilities A high degree of self-motivation A passion for selling, Personal ambition, Resilience and persistence Ability to communicate with people at all levels & strong negotiation skills Ability to work own your own initiative and as part of a team Strong execution skills Knowledge of MS office (word and excel) and know how to use Internet.   Passion for results & good time managementRegardsSrinivas

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Sales Manager

Founded 2012
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Bengaluru (Bangalore)
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3 - 8 years
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WeOwn.in is a new age Real Estate Sales & Marketing Organisation offering a WIN-WIN proposition to Builders and homebuyers.We're currently looking for a Sales Manager to head the Sales effort for a premium, feature rich and sustainable villa project in Sarjapur (Bangalore).Great attitude and people skills, Pleasing personality, Outstanding relationship selling skills are a must. Should be living in Bengaluru and have own means of commute (2/ 4 wheeler) to go around town & carry his/ her own laptop to work.The job will offer great learning, decent salary, apart from very attractive incentives.

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GrayQuest - Regional Head, Sales and BD

Founded 2017
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Hyderabad, Bengaluru (Bangalore), Mumbai, Chennai
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2 - 7 years
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We are looking for an enterprising and dynamic Sales/BD Leader to join us as a Regional BD lead (B2B) at GrayQuest. This will be a core position where the candidate will have independent ownership of the Indore Region to build up our presence. Figuring out the education eco-system landscape and building relationships with key stakeholders while simultaneously developing a team to fulfill the growth plans will be a key responsibility.We are a young team that has successfully completed the initial POC and product-market fitment phase, now looking to scale up significantly. The candidate will have growth opportunities and independent decision making while learning from multi-functional roles within the core team.Responsibility -- Own the P&L responsibility for their region- Coordinate and manage accounts of our existing partnerships - Educate and spread awareness about our financial product/concept to our prospective educational institutions in the region- Ensure effective execution of our strategic roll-out plan with the given partner- Coordinate with the partners/prospects for giving presentations and address customer Q/ARequirement -- Strong Interpersonal and intrapersonal skills- Ability to work independently, and deliver quantifiable results- B2B experience and understanding of the sales life cycle.

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Implementation Manager

Founded 2011
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Bengaluru (Bangalore), Mumbai, NCR (Delhi | Gurgaon | Noida)
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8 - 13 years
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LeadSquared is currently seeking a highly motivated and experienced Implementation Manager to join our team.   Who we are?   LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 900 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes.  Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old school in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.   LeadSquared has been recognized as one of the fastest growing companies in the world:   Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivan's 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius   LeadSquared is backed by institutional investors like Stakeboat Capital and angels like Jyoti Bansal.   Job Description:   LeadSquared is looking for an Implementation Manager who will be in-charge of getting the product live for our new clients. The role is a critical one since it will impact the overall retention and satisfaction of the customers.   Key Responsibilities:   Conduct kick-off meetings with every new client to review expectations and to create a written project implementation plan with milestones, deliverables, SLAs and KPIs. Some meetings may require travel to client Location (domestic / international). Understand customers’ business and motivation to subscribe to LeadSquared: Come up with LeadSquared customization based on this understanding. Understand the software and tools ecosystem of Customer and come up with best possible ways of connecting LeadSquared to them. Come up and implement the best way of importing existing customer data and digital assets Execute the implementation plan: Make the customer live within promised timeframe. Be single point of contact for customer on implementation including any integrations. Communicate work status to client and internal stakeholders on a regular basis Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer Work closely with the product development team to share client feedback and for post-implementation reviews Track key metrics and KPIs related to implementation success Identify implementation areas that can be automated and work with the product or customer success teams to automate them Upsell / cross-sell LeadSquared product or services wherever applicable   Key Capabilities:   A bachelor’s or master’s degree engineering or technology 8+ years of mandatory experience in Implementation world class products Ability to manage multiple clients and projects/task simultaneously Exception problem solving and solutioning skills Customer success-oriented attitude Excellent written and oral English skills Understanding of how cloud-based applications are delivered and consumed Understand of unique feature and challenges of SaaS applications Exceptional critical thinking skills is a plus Flexibility to travel is required Timely execution-oriented professionals will be preferred Focus on quality and attitude to excel will be a big plus

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Principal Product Manager - Customer Acquisition/Life-Cycle Value & CRM

Founded 2001
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Bengaluru (Bangalore)
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4 - 9 years
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We are looking for an experienced B2C / consumer product manager to join our team. He/She will be the owner for various fundamentals backend systems, and its integration with multiple internal and external systems. The person will also own The entire CRM and aim at maximising the customer lifetime value thus revenue - and will be responsible for improving efficiency, and driving business metrics.Manipal Global education is ppioneer and leader in the space of Assessment, learning - distance education.Experience/Skillset/Background- 4+ years of product management experience in B2C product companies;- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends- Experience of working with systems with complex business logic, and the ability to deliver data-driven solutions while dealing with large quantities of information and data- Create, democratize and monitor performance metrics regularly and work with a different team to consistently raise the bar- Should have a thorough understanding of data and analytics tools such as Google Analytics, Localytics, CleverTap or MixPanel- Experience of managing all aspects of a successful product throughout its lifecycle- Knowledge of multiple functional areas, such as Product Management, Engineering, UX/UI, Sales, Customer Support.- Understanding of user experience (UX) and business/commercial challenges- Work with QA and Business team to check all the corner cases possible for feature development; manage upgrades and progressive releases for existing products- Ability to interact with the engineering team, understand technical subjects and emerging technologies and their relevance to the product- Ability to communicate findings clearly to both technical and non-technical audiences- Software Development Experience with a good understanding of data, metrics and building models will be an added advantage- eCommerce Product Management Experience is compulsory- Bachelor's degree in Computer Science or equivalent practical experience is a plus.- MBA from Tier 1 college is preferredRight fit for the team- Turn ambiguous problems into solutions accustomed to driving results in a cross-functional environment with little instruction or oversight- Ability to lead in a highly dynamic environment and a willingness to roll up sleeves to get the job done- Desire to work in a fast-paced environment- Hand-on experience, Hustler, and Go-Getter attitude- People Management: Ability to lead, manage; develop teams in a fast-paced environment; should have managed a team of at least 2-3 product managers

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Implementation Manager

Founded 2013
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Hyderabad, Bengaluru (Bangalore)
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3 - 7 years
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Best in industry{{renderSalaryString({min: 1000000, max: 1500000, duration: "undefined", currency: "INR", equity: false})}}

With our industry leading sales performance platform fueled by data science and predictive insights, Aviso empowers enterprises to accelerate their sales, optimize their sales performance and exceed their revenue goals. With a proven track record of building high growth and highly successful technology companies, our team is completely focused on solving complex sales challenges and ensuring customer success. We have a lot of drive, smarts, and a ton of passion for what we do. The Customer Success Program/implementation Manager role is responsible for the ultimate success of Aviso’s enterprise customers from start-to-finish. Reporting to the VP of Customer Success, you will be working to ensure that customers are delighted with Aviso solutions. The ideal candidate can understand our customers, their needs, their business processes, and their challenges, and is capable of guiding them through the process to implement and adopt Aviso. This is the job for you if... You’re fanatical about customer success and tenacious at driving long-term customer value. You have impressive verbal and written communication skills You have strong interpersonal skills with an ability to excel in a team oriented atmosphere You have tremendous work ethic with a passion for results You have an exceptional level of drive and dedication coupled with a positive attitude You have the ability to understand customer requirements and identify business challenges for Aviso to solve This is what you’ll do... Act as a primary point of contact for our enterprise customers and the operational aspects of the projects Lead regular status meetings with project team, customers, sponsors, and stakeholders Have a strong focus on overall customer success and delivering successful customer outcomes Scope out project engagements and formalize this scope in a Statement of Work Monitor and manage project financials, scope, and schedule to ensure that project stay on track for assigned customer projects Create documentation to meet customers new ways of working and facilitate change management and training initiatives Assist in development of methodology and possessing the ability to assess risks in process, people or technology to adjust project plans and address accordingly Design and lead implementations leveraging an in ­depth knowledge of Aviso implementation best practices, Aviso API architecture and Aviso integration capabilities Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint. What we’re really looking for... Proven track record of managing programs, projects, deadlines, and scope in SaaS Ability to work with the sales team on scoping and sizing for new project proposals and post-sales for existing customers Ability to work with the marketing and sales team in assisting with pre-sales activities e.g. demos, best practice sharing Exemplary and proactive communication skills (verbal and written) Ability to build and maintain lasting customer relationships Continuously seeking new ways to improve existing project management processes to strengthen the Aviso delivery methodology Ability to work in a fast-paced environment Experience with Project Management tools and methodologies Strong collaboration and relationship management skills Tech oriented and understands market trends, particularly with enterprise software Understanding of sales processes and hands on familiarity with salesforce.com Demonstrated leadership abilities to lead business discussions with customers, gather requirements and architect the value of our solution and the best practices to implement it Experience at Big Five consulting firm as a senior consultant or manager highly desirable Bachelors of Science in Computer Science or in Business preferred 5+ years of experience in implementation of business applications, including in a Change Management role,with preferably 1 year in a startup. If you are interested in being a part of something extraordinary, take pride in initiating meaningful relationships with and delighting customers, and like working alongside smart and ambitious people, then this is the role for you.

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Senior Sales Executive

Founded 2016
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Bengaluru (Bangalore), Mysore
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1 - 3 years
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Best in industry{{renderSalaryString({min: 400000, max: 600000, duration: "undefined", currency: "INR", equity: false})}}

Solarify (https://solarify.in), a solar energy services company, is on the lookout for an individual who is driven by the passion to sell. With existing networks and a portfolio of unique projects across Bangalore, Solarify is looking for someone who can scale their existing business to the masses. Why Work With Solarify?1. Higher than market standard incentives for sales made2. Freedom to innovate and experiment on the job3. Gain experience of selling a high-cost, high-impact products4. Be a part of a young team and dynamic work cultureAbout The JobThe person excels at nurturing and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to qualify leads, leading to sales opportunities from new and existing customers.Responsibilities- Meet sales targets for specific customer segments- Successfully create business opportunities from new and existing customer accounts- Manage complex negotiations with senior-level executives and administrators- Build rapport and establish long-term relationships with customersQualifications> 1-3 years' quota carrying sales experience (preferably non-IT sales)> Experience and working knowledge of CRM tools> Demonstrable track record of achieving resultsPersonal Aptitudes> Strong written and verbal communication> Showcases leadership and initiative> Effectively prioritise tasks and time> Negotiate without getting flusteredPersonal Attributes> Result-oriented> Incentive-driven> Showcases empathy> Risk-taking> Accountable> Punctual> Tech-savvy> High tolerance to ambiguity> Detail-oriented

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Aravind Kannan
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Aravind Kannan
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