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Customer Relationship Management (CRM) Jobs in Bangalore (Bengaluru)

50+ Customer Relationship Management (CRM) Jobs in Bangalore (Bengaluru) | Customer Relationship Management (CRM) Job openings in Bangalore (Bengaluru)

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A2M Technologies Pvt Ltd
L376/A, 14th B Cross Road, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102, Bengaluru (Bangalore)
1 - 4 yrs
₹2.5L - ₹6.5L / yr
Communication Skills
Interpersonal Skills
Cloud Computing
Internet of Things (IOT)
Customer Relationship Management (CRM)

Job Description: Field Sales Executive (BDE)

Company: A2M Technologies Pvt Ltd.

Job Type: Field Work

Location: L376/A, 14th B Cross Road, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102


About A2M Technologies Pvt Ltd.: A2M Technologies is a Bangalore-based leader in IT and cloud solutions, offering services such as cloud computing, telecommunication, IoT, SaaS, cybersecurity, and managed IT solutions. With over 10 years of expertise, we specialize in scalable, secure, and innovative solutions that empower businesses to thrive in a competitive market.


Key Responsibilities:

Identify and develop new business opportunities through market research and networking.

• Engage with potential clients to explain A2M's solutions, including cloud services, IoT solutions, and IT infrastructure.

• Support the sales team in lead generation, cold calling, and client follow-ups.

• Work closely with cross-functional teams to align sales strategies with company goals.

• Assist in preparing sales pitches, presentations, and reports.

• Maintain and update the CRM with client interactions and data.


Required Skills:

• Excellent communication and interpersonal skills.

• Ability to learn quickly about IT services and products.

• Basic understanding of sales processes and techniques (training will be provided).

• Proficiency in MS Office and an ability to work with CRM tools.

• A proactive and problem-solving mindset. Qualifications:

• Bachelor’s degree in any discipline.

• Fresh graduates or candidates with up to 1 year of experience in any field are encouraged to apply.

• A passion for technology and a willingness to grow in the business development field.



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Simplilearn Solutions

at Simplilearn Solutions

1 video
36 recruiters
Binoy Raphel
Posted by Binoy Raphel
Bengaluru (Bangalore)
1 - 5 yrs
₹5L - ₹8L / yr
Inside Sales
Customer Relationship Management (CRM)
Sales

Role: Student Advisor


About the role:


As the Student Advisor at Fullstack Academy (A Simplilearn Company), you will support and educate prospective students for Fullstack Academy’s immersive tech education programs. You will proactively reach out to prospective students to learn about their educational needs, goals and aspirations. You will inspire students by describing the nature, value and career possibilities of our programs. You will collaborate across the enrollment advising team and the company to ensure alignment between student needs, our program offerings, and the ways we engage potential students.


Responsibilities:


In this role, you will:


● Conduct outbound calls to potential students who have expressed an interest in learning more about immersive tech education.

● Engage with potential students over the phone to understand their goals and interests and assess whether one or more of Fullstack Academy’s courses align with their needs.

● Demonstrate a comprehensive understanding of the unique features and value of our programs, and dynamically align these features with a potential student’s stated aspirations and goals.

● Follow up with prospective students after initial calls, connecting them with program resources, introducing them to other members of the Fullstack Academy team, and sending reminders about upcoming dates and deadlines, as necessary.

● Record notes and update CRM databases with pertinent information gathered during enrollment advising calls.

● Support the Student Advisory function in achieving program enrollment targets.

● Collaborate with members of the marketing team and our product team to stay informed about the evolving aspects of our various Fullstack Academy programs.

● Occasionally, take on responsibilities that include delivering virtual information-driven presentations, conducting mail merges, creating email templates, and reporting on/analyzing individual results


Qualifications:


We think you are a great candidate if you have:


● 2+ years of experience in an outbound sales role

● An enthusiastic, engaging, and genuine communication style on the phone

● A high degree of ownership over your work and results, and an internal drive to meet and exceed goals

● The ability to quickly make connections, dynamically synthesizing what you hear from a potential student and drawing a line to our program’s unique features and value

● A strong sense of personal integrity and values, and a desire to genuinely help people improve their lives

● A passion for education and technology

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A2M Technologies Pvt Ltd Obeya Gusto 3rd floor, L, 367, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102, HSR Layout , 6th Sector, Bengaluru (Bangalore)
0 - 4 yrs
₹2L - ₹6L / yr
B2B Marketing
Sales and operations planning
Interpersonal Skills
Direct sales
Channel Sales
+2 more

Job Title: IT Sales Account Executive

Location: HSR Layout, 6th Sector.

Company: A2M Technologies Pvt Ltd.

Job Type: Field Work.

Age Criteria: 20 - 35Years.


About A2M Technologies: A2M Technologies is a leading provider of innovative IT and digital solutions specializing in services such as cloud computing, cybersecurity, IoT solutions, cloud telephony, and enterprise mobility. With over a decade of experience, we serve diverse industries including IT, healthcare, manufacturing, and banking, delivering end-to-end solutions to enable digital transformation and business agility


Key Responsibilities:

* Exceptional communication skills to provide support to customers & team members if and when required.

* Ability to lead a customer through the sales process, determining needs, and closing the sale.

* Strong foundational knowledge in information technology on Switching, Routing & Security solutions that includes hardware, software, and IT services.

* Worked extensively with OEMs like Cisco, Juniper, Extreme Networks, HPE(Aruba), Net gear, Fortinet, SonicWall, Sophos, Palo Alto Networks & Microsoft etc.

* Strong Interpersonal skills to liaise with other departments and people within the organization.

* Strong customer connects in the SME & Mid-market segment within the defined geography.

* Ability to lead by example and act with integrity.

* Min experience of 3 years Plus in hardcore IT sales is mandatory.


Qualifications & Skills:

Bachelor’s degree in information technology, Business Administration, Sales, or related field.

Proven experience in IT sales, account management, or a similar role.

Strong understanding of IT products and services, including hardware, cloud solutions, and IT infrastructure.

Excellent communication, negotiation, and presentation skills.

Ability to work independently and manage multiple accounts.

Strong problem-solving skills and attention to detail.

Proficient in CRM software and sales tracking tools.

 

 

Preferred Qualifications:

*Technical certifications (e.g., Cisco, Microsoft, AWS) are an added advantage.

* Previous experience selling IT solutions to enterprise clients.



  Benefits:

·      Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.

·      Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.

·      Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.

 

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Highfly Sourcing

at Highfly Sourcing

2 candid answers
Highfly Hr
Posted by Highfly Hr
Singapore, Dubai, Duisburg (Germany), Valencia (Spain), Qatar, Kuwait, Lebanon, Marseille (France), ROME (Italy), Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad, Switzerland, Göteborg (Sweden)
3 - 10 yrs
₹25L - ₹35L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
SEMRush
Adobe Photoshop
Social Media Marketing (SMM)
+4 more

As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. You will work closely with the marketing team to create engaging content and optimize campaigns across various digital channels.


Roles & Responsibilities:

  • SEO Management: Optimize website content and structure to improve search engine rankings and drive organic traffic.
  • Content Creation: Develop and manage engaging content for blogs, social media, email campaigns, and other digital platforms.
  • Social Media Marketing: Create and execute social media strategies to enhance brand presence and engage with the audience across platforms.
  • Email Marketing: Design and implement email marketing campaigns, including newsletters and promotional offers, while analyzing performance metrics.
  • PPC Advertising: Manage paid advertising campaigns (Google Ads, social media ads) to drive targeted traffic and improve ROI.
  • Analytics and Reporting: Utilize tools like Google Analytics to track and report on campaign performance, providing insights and recommendations for improvement.
  • Brand Development: Assist in developing a cohesive brand strategy and ensure consistent messaging across all channels.
  • Market Research: Stay updated on industry trends and competitor activities to identify new opportunities for growth.
  • Collaboration: Work with cross-functional teams, including sales and product development, to align marketing efforts with business objectives.


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Safearth Clean Technologies
Bengaluru (Bangalore)
0.6 - 3 yrs
₹3.6L - ₹5L / yr
Sales
Lead Generation
Customer Relationship Management (CRM)
Customer Service
Customer Support
+1 more

SafEarth is seeking a motivated and results-driven Junior Sales Manager to join our dynamic sales team. This role is perfect for a proactive individual who is eager to develop their career in sales and contribute to our mission of advancing solar energy solutions.


Key Responsibilities:


Sales Execution: Assist in the development and execution of sales strategies to achieve company targets and increase market share.

Lead Generation: Identify and qualify new sales leads through various channels, including research, networking, and cold calling.

Client Relationship Management: Build and maintain strong relationships with new and existing clients, understanding their needs and providing tailored solutions.

Product Knowledge: Maintain an in-depth understanding of SafEarth's products and services, and effectively communicate their benefits to potential customers.

Sales Reporting: Track and report on sales activities, progress, and results using CRM software and any other tools.

Team Collaboration: Work closely with the marketing, product development, and customer service teams to ensure a seamless customer experience and alignment of sales strategies.


Qualifications:

Education: Bachelor’s degree in Engineering, Business, Environmental Science, or a related field.


Experience: Minimum 6 Months of experience in sales or a customer-facing role, preferably within the renewable energy sector. Candidates with internship experience are also encouraged to apply.


Skills

  - Strong communication and interpersonal skills.

  - Ability to understand and articulate technical concepts.

  - Proficiency in Microsoft Office Suite and CRM software.

  - Excellent organizational and time management skills.


Attributes:

  - Self-motivated and goal-oriented.

  - Ability to work independently and as part of a team.

  - Adaptability and willingness to learn.

  - Passion for renewable energy and sustainability.


Language skills: Proficiency in English is mandatory. Working proficiency in at least one regional language either Kannada or Tamil is required.


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Toolyt

at Toolyt

4 recruiters
ANUSREE PRAMOD
Posted by ANUSREE PRAMOD
Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
Customer Relationship Management (CRM)

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

 

RESPONSIBILITIES 

  • Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
  • Following up to ensure proper resolution. 
  • Adherence to all the SLAs 
  • Mediate between clients and the organization. 
  • Possessing excellent product knowledge to enhance customer support 
  • Promote value through great customer experience. 

 

REQUIREMENTS 

  • A bachelor’s degree in administration or a related field. 
  • A minimum of 1-2 years' experience as a customer support executive. 
  • Excellent interpersonal and written and oral communication skills. 
  • Knowledge of CRM systems. 
  • Computer skills. 
  • Knowledge of customer success processes. 
  • Patient and active listener. 
  • Passion for service. 

 

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Simplilearn Solutions

at Simplilearn Solutions

1 video
36 recruiters
Binoy Raphel
Posted by Binoy Raphel
Bengaluru (Bangalore)
1 - 5 yrs
₹4.8L - ₹7.3L / yr
Sales
Customer Relationship Management (CRM)
Negotiation
Communication Skills
Business Development
+3 more



About Simplilearn:


Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do?


• New Customer Acquisition

• Conversion of leads received through various marketing channels

• Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals

• Consistently achieve revenue targets in line with team/organizational objectives

• Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers

• Identifying references through the existing customer base to increase the sales pipeline

• Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback

• Key Account Management

• New account development

• Operations and Reporting

• Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

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Bengaluru (Bangalore)
3 - 5 yrs
₹4L - ₹5L / yr
Business Development
Sales
Marketing
Customer Relationship Management (CRM)
Digital Marketing

About Merida Tech Minds:

Merida Tech Minds is a leading provider of training services for both individuals and corporates. Our dedication to excellence and our commitment to providing top quality training programs have made us a trusted partner for organizations looking to enhance their workforce's skills and capabilities.


About the Role:

We are seeking a driven and results-oriented Business Development Manager to join our dynamic team. In this role, you will be responsible for generating revenue by signing up new clients for a variety of services, including: Complete Digital Marketing Brand Building Web Development Graphic Design Startup Setup & Sick Unit Business Consultation You will work closely with potential clients to understand their needs, develop customized solutions, and close deals.


Key Responsibilities:

  • Prospect and qualify potential clients, identifying their needs and challenges.
  • Develop and deliver compelling presentations and proposals that showcase the value proposition of our services.
  • Negotiate and close deals, exceeding sales targets every month.
  • Build strong relationships with clients, ensuring their satisfaction and achieving long-term partnerships.
  • Maintain accurate records and reports, adhering to company processes and deadlines.
  • Continuously learn about the latest trends and technologies in digital marketing and software development.


Qualifications:

  • Minimum 3 to 5 years of experience in business development or sales, preferably within the technology or marketing industry.
  • Strong understanding of digital marketing concepts and software development methodologies.
  • Proven track record of exceeding sales targets and achieving revenue goals.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to build strong relationships and trust with clients.
  • Highly organized and detail-oriented, with the ability to multitask and prioritize effectively.
  • Proficient in MS Office Suite and CRM software.
  • Two-wheeler driving license and bike ownership are mandatory.
  • Fluency in English and other local languages is a plus.


What We Offer:

  • Opportunity to work with cutting-edge technology and a passionate team.
  • Chance to make a real impact on the growth and success of our business.
  • Professional development opportunities and a supportive work environment.
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Bengaluru (Bangalore)
0 - 3 yrs
₹0.1L - ₹4L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Account Management
+2 more

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.


Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.


Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)



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Bengaluru (Bangalore)
0 - 2 yrs
₹2.5L - ₹4L / yr
Communication Skills
Sales
Customer Relationship Management (CRM)


About Us: Codebrahma Tech Solutions is a leading provider of innovative IT solutions, dedicated to delivering cutting-edge technology and exceptional service to our clients. We are seeking a proactive Business Development Executive to join our IT sales team and drive business growth.


Job Summary: The Business Development Executive will be responsible for identifying new business opportunities, building client relationships, and driving sales of our IT solutions and services. This role requires strong sales skills, excellent communication, and a deep understanding of the IT industry.


Key Responsibilities:

- Identify and research potential clients and market segments.

- Develop and implement effective sales strategies to target new clients.

- Generate leads and build a strong pipeline of potential customers.

- Conduct sales presentations and product demonstrations to prospective clients.

- Develop and maintain long-term relationships with clients.

- Negotiate contracts and close sales to meet or exceed targets.

- Collaborate with the marketing and technical teams to align sales strategies with company goals.

- Track and report on sales activities, opportunities, and progress.

- Stay informed about industry trends, competitive landscape, and emerging technologies.


Qualifications:

- Bachelor's degree in Business, Marketing, IT, or a related field.

- 2+ years of experience in business development or sales, preferably in the IT industry.

- Proven track record of achieving sales targets and driving revenue growth.

- Strong knowledge of IT solutions and services.

- Excellent communication, negotiation, and presentation skills.

- Proficiency in using CRM software and sales tools.

- Ability to work independently and as part of a team.

- Strong organizational and time management skills.


Preferred Skills:

- Experience with digital marketing and lead generation techniques.

- Familiarity with data analytics and reporting.

- Knowledge of industry-specific sales strategies.


Why Join Us:

- Opportunity to work with a dynamic and innovative team.

- Competitive salary and benefits package.

- Professional development and growth opportunities.

- Engaging and collaborative work environment.


Codebrahma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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PeerXP

at PeerXP

1 recruiter
Sweta Sharma
Posted by Sweta Sharma
Bengaluru (Bangalore)
0 - 1 yrs
₹10000 - ₹15000 / mo
Sales presentations
Lead Generation
Lead management
Lead Prospecting
Communication Skills
+4 more

Position Overview:

We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.


Key Responsibilities:


Prospecting and Lead Generation:

  • Conduct comprehensive market research to identify potential clients and target industries.
  • Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
  • Develop and implement lead generation strategies to attract and engage potential clients.
  • Monitor and analyze lead generation campaigns to optimize performance and effectiveness.


Client Consultation and Needs Analysis:

  • Engage with potential clients to understand their business needs and challenges.
  • Conduct detailed needs analysis to identify opportunities for the company’s products or services.
  • Tailor solutions to meet the specific needs and requirements of each potential client.
  • Provide insights and recommendations based on client consultations.


Sales Presentations and Pitching:

  • Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
  • Present product/service features and benefits to potential clients through virtual meetings and calls.
  • Highlight unique selling points and value propositions to differentiate from competitors.
  • Use storytelling and persuasive techniques to engage and convince potential clients.


Relationship Management:

  • Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
  • Serve as a point of contact for client inquiries and provide exceptional customer service.
  • Identify opportunities for upselling and cross-selling additional products or services.


Qualifications:

  • Strong knowledge of CRM software and lead generation tools.
  • Excellent written and verbal communication skills.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Strong analytical and problem-solving skills.
  • High level of attention to detail and organizational skills.
  • Familiarity with digital marketing techniques and social media platforms is a plus.


Skills:

  • Proficiency in Microsoft Office Suite and Google Workspace.
  • Ability to multitask and handle multiple lead generation campaigns simultaneously.
  • Strong interpersonal skills with the ability to build relationships and network.
  • Self-motivated with a proactive approach to identifying opportunities.


Benefits:

  • Competitive salary and performance-based Incentives.
  • Opportunities for professional development and career growth.
  • Access to company-sponsored training and resources.


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Connect and Heal
Bengaluru (Bangalore)
1 - 5 yrs
₹3.5L - ₹3.8L / yr
Customer Relationship Management (CRM)
Communication Skills
Interpersonal Skills
Problem solving

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.


Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.


Responsibilities:

  • Handling customer queries via any support channel
  • Approach all queries with customer centric attitude
  • Offering exceptional customer service and satisfaction
  • Help build and improve processes
  • Adhere to set standards of TAT and SLA
  • Demonstrates customer empathy during all interactions with customers.


Candidate requirements:

  • 1 to 5 years’ experience in a customer support role
  • Can handle verbal and non-verbal process (chat, email, phone)
  • Excellent interpersonal skills
  • Excellent written and oral communication skills in English and Hindi
  • A quick learner
  • Ability to make high quality decisions & Multi task.


Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 


CTC offered: 3.5 - 3.75 LPA


Location: Bangalore, HSR Layout



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VKompile Softwares Private Limited
Veereshkumar Kolli Vkompile
Posted by Veereshkumar Kolli Vkompile
Bengaluru (Bangalore)
0 - 2 yrs
₹1L - ₹2L / yr
Self motivated
Communication Skills
Customer Relationship Management (CRM)
Content Writing
English Proficiency
  • Selling Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS) and working toward strategic business goals in the technology industry.
  • Excellent communication, presentation, strategic and research skills with the ability to plan, present and execute strategy.
  • Lead business strategy in generating and developing business growth opportunities.
  • Working collaboratively with customers in order to maximize business results in the area and open up opportunities with enterprise customers.


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Flatworld Solutions

at Flatworld Solutions

1 video
5 recruiters
Sheela D
Posted by Sheela D
Bengaluru (Bangalore)
12 - 20 yrs
₹6L - ₹7L / yr
Transition management
SLA
Customer Relationship Management (CRM)
Mortgage
Operations
+1 more

Associate Manager - Mortgage Operations

 

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.


Key Responsibilities

 

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

 

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.


Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

 

Location

The role will be situated at our J P Nagar office.

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Burgundy Hospitality pvt ltd
Bengaluru (Bangalore), Mumbai, Chennai, Ahmedabad
2 - 6 yrs
₹2L - ₹4L / yr
Customer Service
Sales
Retail
Hospitality
Customer Relationship Management (CRM)

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.


Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.


Duties & Responsibilities:

  • Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
  • Replenishing retail shelves as per store requirement
  • Managing store visual merchandising and managing customer billing and gift-wrapping
  • Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
  • Maintaining a safe and healthy work environment
  • Following the cleaning and hygiene guidelines set by the store


Candidate Qualifications & Skill Requirements:

  • Candidate should ideally have 2- 3 years of experience in a similar profile
  • Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
  • Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
  • Good written and verbal communication skills
  • Ability to work well under pressure
  • Flexible and works well with a team
  • Ability to multitask


Reporting Manager: Store Manager

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Global Software Technologies
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹8L / yr
jQuery UI
skill iconLaravel
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
+11 more

If you are interested to solve any kind of Code related error, learning new features and adapting them to real-world projects then you are ready to apply.


- Experience in Core PHP , MVC Architecture.

- Ability to write APIs incl Restful APIs.

- Knowledge of Bootstrap or other front-end frameworks

- Skilled in JavaScript, jQuery, AJAX, JSON, HTML and CSS.

- Knowledge of database operations with MySQL.



Read more
Equirus Wealth

Equirus Wealth

Agency job
via Merito by Jinita Sumaria
Bengaluru (Bangalore), Delhi
4 - 8 yrs
₹5L - ₹12L / yr
Sales
Customer Relationship Management (CRM)

About Company:


Our client is a leading investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.


Job Description

  • Empanel distributors to sell the investment management schemes
  • Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channel, and direct clients, as outlined.
  • Handling channel and client queries


Strategy Planning

  • Achieve set targets through designed strategy
  • Keep monitoring & review strategy on ongoing basis


Internal Coordination

  • Liaising with senior management to arrive at clear objectives for the department
  • Resource planning
  • Liaising with investment teams to enable client interaction & information
  • Liaising with operations and ensure smooth functioning between department & operations.
  • Ensure proper compliance with respect to all channel partners - distributors / clients etc.


Compliance

  • Ensure all activities is as per proper compliance internally and as per regulatory


Requirements

  • Ensure all distributor agreements / client documentation has met with all regulatory & compliance requirements on an ongoing basis.


Requirements

Sales, Client Servicing, New client acquisition

Read more
Merito

at Merito

1 video
2 recruiters
Agency job
via Merito by Merito Talent
Bengaluru (Bangalore), Delhi
8 - 15 yrs
₹21L - ₹30L / yr
Portfolio management
Mutual funds
Business relationship management
Customer Relationship Management (CRM)
Wealth management
+2 more

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

 

Roles & responsibilities

• Onboarding, Handling, and Managing HNI / Ultra HNI clients.

• Accountable to achieve Annual revenue, AUM & Strategic product targets in the respective geography. 

• Aiming for consistent growth of customer wallet share and book size.

• Advising and meeting clients on their business and investment needs based on their risk appetite and performance objective through various structuring solutions.

• Constantly review client portfolios and give a bird’s eye view.

• Ability to work in partnership with Federal Bank and drive leads & AUM.

• Service existing clients with the support of the client servicing team

• Adherence to all regulatory, statutory, and corporate compliance standards 

 

Requirements

• 8+ years of experience in the Wealth Management space

• Must have completed an MBA from a premier business school.

• Should have a sound understanding of Wealth Management Products (MF, Bonds, PMS, AIFs, PE, etc.) & markets.

• English is mandatory and command of the local language would be beneficial. 

• Ability to work in tandem with our channel partner and generate leads & business. 

• Good communication and presentation skills

Read more
Series A Funded product Startup
Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
2 - 5 yrs
₹8L - ₹10L / yr
Customer Relationship Management (CRM)
campaigns

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.


Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys


Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Read more
Branonwheelz
Amalya Shaji
Posted by Amalya Shaji
Bengaluru (Bangalore)
0 - 0 yrs
₹2L - ₹3L / yr
Communication Skills
Lead Generation
Inside Sales
Customer Relationship Management (CRM)
Lead Prospecting

BrandonWheelz


India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.


The Role (Only Freshers apply)


We are looking for a motivated and well-spoken individual to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.


Key Responsibilities


  • Contact prospective customers through cold calling and emails.
  • Follow up on data and leads developed by the sales team.
  • Provide support to the marketing team by inviting prospective customers for promotional events.
  • Address customer needs and requirements.
  • Transfer qualified leads to experienced sales professionals.
  • Identify key prospects for sales and develop interests.
  • Record and expand your lead database for cold calling and emails.
  • Conduct remote demos of our products.
  • Follow up diligently on any leads showing interest
  • Direct email marketing to key clients and prospects
  • Conduct client or market surveys to obtain information about potential leads
  • Participate in the preparation of proposals and / or sales presentations
  • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process


Key skills and experience required


  • Minimum Bachelor’s Degree.
  • Excellent communication skills.
  • Ability to engage in conversations and make accurate judgments.
  • Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
  • Strong analytical and problem-solving skills.
  • Excellent negotiation and consultative sales skills.
  • Exceptional customer service skills.
  • Strong project and time management skills


Read more
Fintech company

Fintech company

Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹12L / yr
Customer Relationship Management (CRM)

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Read more
Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Customer Relationship Management (CRM)
Product Strategy

Job Title: Entry-Level Sales Representative

 

Location: Bangalore, India

 

About Green Tiger:

Green Tiger is a pioneering player in the Electric Vehicle (EV) industry, committed to creating a sustainable future by offering cutting-edge EV solutions.

 

Job Description:

As an Entry-Level Sales Representative at Green Tiger, you will play a pivotal role in our mission to promote electric mobility. Your responsibilities will include providing test drives at home for potential customers and actively participating in offline events to showcase our innovative EV products. You will be at the forefront of promoting Green Tiger's vision and helping customers transition to a more eco-friendly and sustainable mode of transportation.

 

Key Responsibilities:

 

Conduct Home Test Drives:

Schedule and conduct test drives at the homes or preferred locations of potential customers.

Showcase the features and benefits of our EV models, providing an informative and engaging experience.

 

Participate in Offline Events:

Represent Green Tiger at various offline events, including exhibitions, auto shows, and community gatherings.

Engage with event attendees, answer inquiries, and provide information about our EV products.

 

Customer Relationship Building:

Establish a strong rapport with potential customers and address their queries and concerns.

Follow up with leads and maintain a database of interested prospects.

 

Product Knowledge:

Stay updated on the latest developments in the EV industry and thoroughly understand Green Tiger's product lineup.

Articulate the advantages of our EVs, including cost savings, environmental benefits, and cutting-edge technology.

 

Sales Reporting:

Maintain accurate records of customer interactions and test drives conducted.

Collaborate with the sales team to generate leads and contribute to the overall sales strategy.

 

Qualifications:

A Bachelor's degree in a relevant field is preferred but not mandatory.

Strong communication and interpersonal skills.

Enthusiasm for clean energy and a sustainable future.

Willingness to learn and adapt to new technologies and industry trends.

Proactive and self-motivated with a passion for sales and customer engagement.

A valid 2-wheeler driver license is mandatory.

 

Benefits:

Competitive compensation package.

Training and development opportunities to enhance your sales and product knowledge.

Involvement in a pioneering company that is leading the EV revolution.

Opportunities for career growth and advancement within Green Tiger.

If you are excited about promoting green mobility and being a part of our mission at Green Tiger, we encourage you to apply and be a key player in revolutionizing the electric vehicle industry. Join us in shaping a sustainable future with innovative electric mobility solutions.

Read more
SAAS platform

SAAS platform

Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
14 - 20 yrs
₹25L - ₹50L / yr
Marketing
Demand generation
Customer Relationship Management (CRM)

Job Role: Director / Sr. Director, Marketing

Experience Range: 14 to 18 years

Job Location: Pune / Mumbai / Bengaluru - Remote India


About Company:


It is an innovative and forward-thinking start-up, backed by venture capital, dedicated to delivering cutting-edge 'Future of Work' solutions to global industry leaders. Our core expertise lies in Source-to-Pay applications, where it distinguishes itself through a distinctive ServiceNow platform strategy and proprietary AI technologies. What sets us apart from competitors is our unwavering commitment to redefining industry norms and providing unmatched value to our clients. At the helm, we are proud to have a management team comprised of seasoned industry veterans with a proven track record of building and leading successful organizations.


What are we looking for?


We are seeking an accomplished and visionary Director of Marketing to join our high-impact team. As the Director of Marketing, you will be instrumental in shaping and executing our marketing strategy, elevating our brand presence, and driving demand for our cutting-edge SaaS solutions, globally. This role presents a unique opportunity to lead marketing efforts in a rapidly growing company that is reshaping the landscape of Source-to-Pay applications. This role requires a combination of strategic thinking, technical expertise, strong leadership skills, and a customer-centric mindset.


Roles & Responsibilities:




• Marketing Strategy Development: Develop and execute a comprehensive marketing strategy aligned with our business goals, targeting key industries and personas within the Source to Pay and Contract Lifecycle Management domain on the ServiceNow platform.


• Content Excellence: Oversee the creation of high-quality content, including whitepapers, blog posts, case studies, articles, videos, and infographics, that showcase our thought leadership and address the pain points of our target audience.


• Demand Generation: Drive demand generation initiatives through inbound and outbound marketing tactics, including SEO, SEM, email marketing, webinars, events, and strategic partnerships.


• Sales Enablement: Equip the sales team with the necessary tools, collateral, and training to effectively communicate our value proposition to potential clients.


• Data-Driven Insights: Continuously analyse marketing performance metrics, track ROI, and leverage data-driven insights to refine campaigns and strategies for maximum impact.


• Budget Management: Manage the marketing budget judiciously, allocating resources for optimal ROI while ensuring alignment with company objectives.


• Brand Elevation: Champion the creation and maintenance of a strong brand presence in the market, ensuring consistency in messaging and visual identity across all marketing channels.


• Product Evangelism: Collaborate closely with the product team to develop compelling product


positioning and messaging, ensuring alignment with market needs and competitive differentiation.


• Team Leadership: Build and mentor a high-performing marketing team, fostering a culture of innovation, collaboration, and excellence.


Qualifications & Skills:


• Bachelor’s degree in marketing, Business, or a related field (MBA is a plus).


• Proven experience (minimum 10-12 years) in B2B marketing, in the SaaS industry, with at least 3+ years in a leadership position.


• Proven track record in B2B SaaS, with a preference for experience in Source To Pay, Procure To

Pay, Spend Management, or Accounts Payable domains. Experience within the ServiceNow


Ecosystem is highly desirable.


• Strong understanding of the ServiceNow platform and its ecosystem.


• Demonstrated success in developing & executing marketing strategies that drive growth & revenue.


• Proficiency in marketing automation, CRM, and analytics tools.


• Excellent communication, leadership, and team management skills.


• Creative thinking and a passion for staying up-to-date with industry trends.


• Excellent leadership, team management, and people development skills.


• Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

Read more
Azban Fixation pvt ltd

at Azban Fixation pvt ltd

1 recruiter
Arbaz HUSAIN
Posted by Arbaz HUSAIN
Bengaluru (Bangalore)
1 - 3 yrs
₹2.5L - ₹4.2L / yr
MS-Excel
English Proficiency
Sales
Telesales
Customer Relationship Management (CRM)
+1 more

• Build and manage productive, professional relationships with clients

• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets

• Systematic follow-up and time-bound closures

• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.


Required Candidate profile

• Application of sales techniques

• Ability to work independently

• Hunger to learn and grow

• Customer Orientation

Read more
Neemans
Bengaluru (Bangalore)
0 - 5 yrs
₹2L - ₹3.8L / yr
Customer Support
telecalling
Sales
Customer Relationship Management (CRM)

Responsibilities


· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.


· Performing routine assignments in the entry level to a professional job progression.


· Providing prompt recovery and problem escalation using multiple system management and problem management tools.


· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.


· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.


· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.


· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.


· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.  

Read more
Hattyhood
Aayushi Singh
Posted by Aayushi Singh
B.M.S College of Engineering,Bull Temple Rd, Basavanagudi, Bengaluru, Karnataka 560019
0 - 0 yrs
₹1L - ₹1.8L / yr
MS-Office
Communication Skills
Customer Relationship Management (CRM)
Market Research

About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.

  

Responsibilities:

  • Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
  • Identifying new revenue opportunities
  • Assisting with marketing and promotional projects
  • Negotiating with clients to secure the most attractive prices
  • Attending networking activities to research and connect with prospective clients.

  

Requirements:

  • Great networking skills.
  • Ability to create actionable marketing strategies
  • Leadership and strong communication skills
  • Strong customer service skills


Read more
Hattyhood
Aayushi Singh
Posted by Aayushi Singh
BMS COLLEGE OF ENGINEERING Bull Temple Rd, Basavanagudi, Bengaluru, Karnataka 560019
0 - 2 yrs
₹1L - ₹1.8L / yr
MS-Word
Customer Relationship Management (CRM)
Communication Skills

About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.

 

Responsibilities:

·      Optimize sales processes and workflows for maximum efficiency.

·      Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.

·      Analyze sales data and prepare reports to provide insights and recommendations.

·      Forecast sales and set goals for the team

 

Requirements:

·      Excellent communication and collaboration skills

·      Problem-solving and critical thinking abilities.

·      Knowledge of market trends and competitive landscape.

  • · Detail-oriented with exceptional organizational skills
Read more
Estontec Private Limited
Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹2.5L / yr
Sales
Inside Sales
Communication Skills
Customer Relationship Management (CRM)
MS-Office
+4 more

The Role


We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.


Key Responsibilities


  • Contact prospective customers through cold calling and emails.
  • Follow up on data and leads developed by the sales team.
  • Provide support to the marketing team by inviting prospective customers for promotional events.
  • Address customer needs and requirements.
  • Transfer qualified leads to experienced sales professionals.
  • Identify key prospects for sales and develop interests.
  • Record and expand your lead database for cold calling and emails.
  • Conduct remote demos of our products.
  • Follow up diligently on any leads showing interest
  • Direct email marketing to key clients and prospects
  • Conduct client or market surveys to obtain information about potential leads
  • Participate in the preparation of proposals and / or sales presentations
  • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process


Key skills and experience required


  • Minimum Bachelor’s Degree or equivalent.
  • Excellent communication skills.
  • Ability to engage in conversations and make accurate judgments.
  •  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
  •  Strong analytical and problem-solving skills.
  • Excellent negotiation and consultative sales skills.
  • Exceptional customer service skills.
  • Strong project and time management skills
  •  Experience working with Western companies (preferred)


Read more
Jurysoft Global
Bengaluru (Bangalore)
3 - 4 yrs
₹4L - ₹5.5L / yr
Business Development
New business development
B2B Marketing
Customer Relationship Management (CRM)
Effective communication
+1 more

We are looking for a self-driven candidate for the BDE post, 

Prefer experience with CRM sales, Digital Marketing and IT Sales for Web Designing and Web Development.

Identify key buying centres to expand the net new client base

Leverage key best practices to drive and successfully generate new business opportunities

Build and effectively manage a list of new clients to drive business development.

Collaborate with internal resources and external networks to prioritize and penetrate key accounts.

Utilizing account planning and time management tools to drive an increase in revenue

Establish and maintain executive relationships with clients

Mastery and consistent execution of tecHindustan’s internal sales methodology, and services

Manage forecast accuracy on a monthly/quarterly/annual basis

Successful track record in Lead Generation, sales and negotiation

Basic knowledge in Web Development, Mobile Apps Development, and Digital Marketing fields.

Excellent verbal and written communication skills

Possesses strong organizational and time-management skills.

Proven ability to plan and manage resources

Team player with strong analytical skills and the ability to understand and resolve complex problems.

Nice To Have:

Any sales or business development certifications

Experience with managing freelancing portal profiles dedicatedly

Contracts Management



Read more
Exzellenz Career Shapers Pvt Ltd
Bengaluru (Bangalore)
0 - 3 yrs
₹3L - ₹4L / yr
Sales
Inside Sales
Communication Skills
Effective communication
Customer Relationship Management (CRM)
+1 more

Mandatory Face-to-Face Interviews Only Conducted


Work Location: Bangalore - Basavanagudi-WFO


Salary Upto 4 LPA


Job Details:

Employment: Full Time

Location: Basavanagudi, Bangalore

Industry: Education Management, Career Counselling,


Responsibilities:

• Identifying and contacting prospective customers through a variety of channels, such as cold calling, networking, and referrals.

• Creating and putting into practice sales strategies to achieve and exceed revenue goals.

• Keeping up-to-date sales records, reporting on sales indicators, and tracking progress toward goals.

• Working together with cross-functional teams, such as those for product development and marketing, to enhance the general sales process and customer experience.


Requirements:

  • Bachelor's degree in business, marketing, or a similar subject is required,
  • strong interpersonal and communication abilities.
  • strong aptitude for planning and time management
  • competent with CRM and Microsoft Office


Perks and benefits:

  • Monthly incentives
  • Indoor work environment
  • Paid time off
  • Health insurance
  • PF


Additional benefits:

  • Laptop
  • Mobile
  • Internet
Read more
Bengaluru (Bangalore)
0 - 2 yrs
₹3L - ₹4L / yr
Sales
Inside Sales
Effective communication
English Proficiency
Business communications
+1 more

We're Hiring for Academic Advisor / Mentor for Bangalore Location


 Face to Face Interview is mandatory.

 Work from office.


Explaining organization’s services & deliverables and their importance to parents on call & one-to-one counselling session and closing sales.


 Helping clients in making action plans for entrance exams, counselling process with help of different technical tools and deliverables of company.


 Maintaining counselling records with help of CRM and tracking post sales services.


 Marketing and promoting career counselling related services for increasing office and seminar footfalls.


Interested Candidates kindly connect with below details with updated resume 



Thanks and Regards

Shreya K

HR-Executive




Read more
Promilo
Karina Biswal
Posted by Karina Biswal
Bengaluru (Bangalore)
1 - 3 yrs
₹1.5L - ₹2L / yr
Customer Service
Customer Support
Customer Relationship Management (CRM)
Cold Calling
Communication Skills
+2 more



Operation Support Executive


Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Experience: 1 to 2 yrs.

Location: Bangalore

Mode: Full Time / Work from office

Salary: As Per the Company Standard


About us:


Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the

Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.




Job Description:


The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.



Key Responsibilities:


  • Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
  • Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
  • Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
  • Proper coordination with the Graphic designer team and the sales team.
  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Collaborate with the sales team to identify and grow opportunities within the territory.
  • Assist with challenging client requests or issue escalations as needed.
  • Approve existing campaigns, Create campaigns, and prolet.
  • Develop and deliver reports for every client.
  • Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement



Requirements:


  • Bachelor's degree in Business Administration, Marketing, or a related field
  • At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
  • Strong communication and interpersonal skills with the ability to interact with corporate customers
  • Excellent negotiation and contract-closing skills
  • Ability to build and maintain strong, long-lasting client relationships
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Experience with CRMs and reporting tools
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of the team.


Read more
DashLoc

at DashLoc

1 recruiter
Debahuti Kaushik
Posted by Debahuti Kaushik
Bengaluru (Bangalore)
18 - 40 yrs
₹2L - ₹3L / yr
Sales
Inside Sales
Communication Skills
Customer Relationship Management (CRM)
Effective communication
+2 more

•SaaS platform, and from a marketing background preferable.

• Conducting market research to identify selling possibilities and evaluate customer needs.

• Actively seeking out new sales opportunities through calling, networking and social media.

• Designing and implementing marketing plans for the company products.

• Answering to client queries about product specifications and uses.

• Develop relationships with existing customers and keeping touch with them.

• Work with other team members to ensure customer satisfaction.

• Find new business opportunities and customers.

• Contact potential customers to showcase company products or services.

• Use of social media like LinkedIn, after connecting to customers dropping emails like an introductory template or a pdf, scheduling demos and sending proposals and sales.

 •Preferred: Females

Read more
Upswing Financial Technologies Private Limited

at Upswing Financial Technologies Private Limited

2 candid answers
4 recruiters
Simran Bindra
Posted by Simran Bindra
Bengaluru (Bangalore)
0 - 4 yrs
Best in industry
Customer Service
Customer Support
Spokesperson
Communication Skills
Effective communication
+2 more

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.


Responsibilities:


Provide exceptional customer service:


·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.


Manage customer relationships:


·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.


Resolve customer issues:


·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.


Coordinate with internal teams:


·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.


Excellent communication skills:


·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:


Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:


Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.


If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Read more
Programmatic & Growth Marketing Platform

Programmatic & Growth Marketing Platform

Agency job
via Merito by Jinita Sumaria
Bengaluru (Bangalore), Mumbai
3 - 4 yrs
₹10L - ₹11L / yr
Client Servicing
Customer Relationship Management (CRM)
Client Management
Customer Success

About Company - 


They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.


We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.


We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.


Responsibilities-


1. Ability to translate client briefs into specific actionable items for different departments

2. Handling client engagements at the senior level with client team.

3. Articulate brand requirements and communicate the same to the teams internally

4. Handle the operational job requirements.

5. Should be able to minute meetings clearly

6. Follow up with internal teams for job delivery as per time lines committed

7. Should wear the brand hat and be able to disseminate information internally

8. Conduct market research and data to find out need gaps in the product.

9. Keep a track on competition activities.

10. Ensure all financials in terms of job estimation, billing and collection happens on time.

11. Be the brand custodian 


Requirement -


- Strong Experience in Client servicing and customer success


- Required skills - program management, presentation/communication, number crunching.


- Experience - 3-4 years in the digital media industry


- Not looking for folks with experience outside of the digital media industry


- Someone who have worked with solution providers or publishers managing clients

Read more
Kapture CX

at Kapture CX

1 video
Mamta Minz
Posted by Mamta Minz
Bengaluru (Bangalore)
5 - 15 yrs
₹7L - ₹20L / yr
Project Management
Software implementation
Project delivery
Workflow
SDLC
+7 more

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

 

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

  • 5+ years of experience in an IT services / Software product company with B2B SAAS implementation
  • Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
  • Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
  • In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
  • Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
  • Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
  • Analytical and problem-solving skills to identify and address project risks and issues proactively.
  • Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

  1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
  2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
  3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
  4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
  5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
  6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
  7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
  8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
  9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
  10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

 

Read more
Rippling
Bengaluru (Bangalore)
1 - 5 yrs
₹6L - ₹9L / yr
Customer Support
Customer Service
Customer Relationship Management (CRM)
Communication Skills
Effective communication
+1 more

About Rippling


Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.


By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.


Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).


About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. 

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!


What you will do

  • Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
  • Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries 
  • De-escalate and resolve issues by leveraging platform and industry expertise 
  • Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
  • Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers 
  • Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features


What you will need

  • Bachelor's degree or equivalent work experience
  • Ability to work 6:30 PM IST, 5:30 AM IST
  • Demonstrated experience problem-solving with attention to detail
  • Organizational skills and experience improving processes
  • Written and verbal communication skills
  • Flexibility with changing job duties and responsibilities
  • Time management skills and ability to prioritize
  • Nice to have (not required): Bilingual in French-English


Read more
PWIP Foodtech Pvt. Ltd

at PWIP Foodtech Pvt. Ltd

2 candid answers
Suniti Das
Posted by Suniti Das
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹3.6L / yr
Communication Skills
Sales presentations
Customer Relationship Management (CRM)
Effective communication
MS-Office

Job Title

Sales Executive

 

PWIP, Bangalore

 

Job Summary

 

We're seeking an enthusiastic salesperson to join our team. Generating leads, conducting sales

calls, maintaining our CRM database, and fulfilling sales targets are all tasks of the sales

executive.

Description of Job Duties 

 Developing sales strategy and setting sales goals.

 Prospect research and lead generation.

 Building communication with potential and existing customers through phone, email,

and in person.

 Answering questions, inquiries, and complaints from customers.

 Creating and sending proposals and quotes.

 Using specific software packages to manage the sales process.

 Creating and managing a CRM database.

 Meeting sales goals on a daily, weekly, and monthly basis.

 Attending meetings with the sales staff.

 

Skills & Requirements

 Should be able to join immediately

 High school diploma.

 1+ years of sales experience.

 Excellent sales and customer service abilities.

 Strong communicator, both verbally and in writing.

 Excellent communication and presenting abilities.

 Microsoft Office, CRM, and sales software programs expertise.

 Good problem-solving and negotiation abilities.

Salary Range


300000- 360000 Per Annum 

 

Location

Bangalore


Language

Hindi, English, and Karnada is mandatory


Company Info

PWIP creates a strong product line-related network of Traders, Distributors, Wholesalers,

Processors, Millers, Farmers, Exporters,

check product prices, place bulk purchases, and network with their relevant target partners.

Read more
Wealthglow
Sudeshna Sarkar
Posted by Sudeshna Sarkar
Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹3.5L / yr
Business Development
Sales
Communication Skills
People skills
Interpersonal Skills
+4 more

Requirements:

 Time management and prioritising workload

 Industry Knowledge and Experience desirable

 Working knowledge of Microsoft office

 People management skills

 Excellent oral and written communication skills

 Presenting skills


Roles and Responsibilities:

 Manage the overall running of the sales team

 Develop and implement strategic sales plans that expand a company’s customer base and Solidify its presence

 Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams’ strengths and weaknesses.

 Developing and implementing new sales initiatives, strategies and programmes to capture key demographics

 Liaise and develop professional relationships with team members.

 The setting of objectives for all team members.

 Conducting regular 1 2 1’s business day meeting

 Absence management

 Performance management

Read more
NoBroker

at NoBroker

1 video
26 recruiters
Epari Satwik
Posted by Epari Satwik
Bengaluru (Bangalore)
0 - 4 yrs
₹4.5L - ₹5L / yr
Customer Service
Customer Support
Customer Relationship Management (CRM)
Relationship building

▪ Acting as relationship manager for the Paid customers of NoBroker.

▪ Building sustainable relationships and trust with customer accounts through open and interactive

communication.

▪ Identifying and assessing customers’ needs.

▪ Servicing customer in finding the right tenant /house as per the requirement of customer.

▪ Dialing outbound and attending inbound calls from customers and leads.

▪ Using internal tools and methods to provide best possible service to the customer.

▪ Negotiating with leads on behalf of customers.

▪ Keeping customers up-to date on the progress of his account.

▪ Following communication procedures, guidelines, and policies.

▪ Going the extra mile to provide excellent customer service.

Read more
A fintech company

A fintech company

Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
2 - 4 yrs
Best in industry
Process improvement
Process management
Credit Card operations
Credit card life cycle
Stakeholder management
+3 more

Role and Responsibilities

1 The primary job of the incumbent is to detail and document all customer impacting processes.


2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production


3  Document all customer impacting processes.


4 Discuss with all stakeholders to lay out the processes for the organisation.

·

5  Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.


6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

'

7 Lead the UAT for Credit Card Management systems/ EUC systems.

8 Define and execute test cases for code and product changes pending implementation.

·

9 Research transactional data to identify anomalies and facilitate process improvement efforts.

· 

10 Manage/ Control the overall process depository.

 

Qualifications and Education Requirements

 SKILLS required

·       Deep understanding of the Credit Card life cycle.

·       Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

·       2/3 years’ experience in a Credit Card Operations/ Service

·       Highly organized with strong communication, problem-solving, documentation, and presentation skills.

·       Bachelor’s degree preferred, but relevant years’ experience considered.

·       Experience with use case development and testing coordination.

·       Knowledge of process analysis and process efficiencies.

·       Proficiency in Microsoft Word and Excel.

 

Read more
Dhwani Rural Information Systems
Sunandan Madan
Posted by Sunandan Madan
Gurugram, Bengaluru (Bangalore)
8 - 10 yrs
₹14L - ₹15L / yr
Process improvement
Project delivery
Customer Relationship Management (CRM)
Engagement management
Stakeholder management
+13 more

Job Overview:

We are seeking experienced dynamic consulting professionals/ strategic thinkers who have worked in the corporate and social sector. As an Engagement Manager at Dhwani Rural Information Systems, you will be responsible for the successful implementation of large-scale programs and will be tasked with setting up and end-to-end management of program PMU from Dhwani’s side. You will work closely with the program owners to ensure that all stakeholders are aligned, and updates are communicated effectively. You will act as a point of contact between the program owners and the internal tech team at Dhwani and be accountable for ensuring the overall delivery of scope and SLAs. Key


Responsibilities:

• Manage and support the implementation and delivery of large-scale and technology-supported multi-stakeholder programs.

• Maintain strong relationships with key clients and stakeholders to ensure customer satisfaction and retention.

• Ensure project objectives align with the client's business goals and objectives.

• Oversee project budget, resources, and timeline to ensure on-time and on-budget delivery.

• Conduct regular project status reviews, and mitigate project risks and issues.

• Facilitate cross-functional collaboration and communication for seamless project execution.

• Develop and implement performance metrics to measure project outcomes and impact.

• Foster a continuous improvement mindset and culture, promoting best practices and innovation in project delivery.

• Report project progress, status, and results to stakeholders and senior management.

• Identify opportunities for improvement in project delivery processes and methodologies and collaborate with internal teams.

• Represent the organization in industry events and forums to build the brand and establish thought leadership.

• Manage business requirement discussions with program owners and report on projects.

• Ensure overall delivery of scope and SLAs and provide monthly updates to program owners.

• Facilitate monthly meetings with program owners and project managers on updates, highlights, challenges, and future plans.

• Own discussions with program owners on tool integration, new features, best practices for data storage, and quality checks. (For Example, mGrant, Power BI, OneDrive, etc)


Essential Technical Requirements:

• Strong research skills (qualitative and quantitative, impact assessments, report writing, log frame design)

• Experience with BI tools like Power BI

• Experience in project management tools and techniques, including project planning, resource allocation, risk management, and stakeholder communication

• Ability to work with cross-functional teams and manage external partners


Essential Non-Technical Requirements:

• Strong communication and interpersonal skills, with the ability to build and maintain relationships with program owners and team members

• Strong analytical and problem-solving skills

• Ability to think strategically and identify opportunities for process improvements

• Excellent organizational and leadership abilities

• High level of motivation and dedication to delivering high-quality work

• Commitment to continuous learning and professional development

• Ability to communicate complex ideas effectively.

• Strong client engagement skills.

• Humility, willingness to listen and learn.


Education:

• MBA or Master's degree in a relevant field such as Management, Development Studies, Economics, or Computer Science, with a minimum of 8-10 years of relevant experience in program management and technology-based projects in the social sector.

• Preference given to candidates with a degree from a reputable institution such as IRMA, APU, IIFM, XIMB, TISS, IIHMR or fellowship from YIF, Anubhav Lecture Series, India Fellow, Indian School of Public Policy, Gandhi, Teach for India, Genpact Fellowship

• Experience working with IT platforms and software solutions is a plus


Keywords:

• Project Delivery

• Engagement Management

• Customer Relationships

• Stakeholder Management

• Risk Assessment

• Resource Allocation

• Schedule Management

• Budgeting and Financial Tracking

• Process Improvement

• Status Reporting

• Communication and Collaboration

• Problem-Solving

• Cross-functional Team Management

• Time Management

• Strategic Planning

• Vendor Management

• Negotiation Skills

• Customer Satisfaction

• Performance Metrics

• Project Management Methodologies

• Data cleaning

• Report writing

• Impact assessments

• Training and training manual development

• Requirements gathering

• Multiple project management

• Fast-paced work environment

• Logical aptitude

• Ownership-taking attitude

• Action/task oriented

• Strong sense of purpose

• Written and presentation skills

Read more
Socly
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹12L / yr
Business Development
Sales
Communication Skills
Effective communication
Customer Relationship Management (CRM)
+1 more
A Business Development Representative (BDR) for Socly.io is responsible for identifying and qualifying potential customers for the company's software solutions. This may involve conducting research, reaching out to potential customers through email or phone, and scheduling appointments for sales representatives to follow up with leads. The BDR will also work closely with the sales and marketing teams to develop and implement strategies for generating new business. Other responsibilities may include tracking and reporting on sales activities, providing customer feedback to the product development team, and maintaining accurate records in the company's CRM system. The BDR must have excellent communication and interpersonal skills, as well as the ability to multitask and prioritize effectively.
Read more
Learnyst Insight Private Limited

at Learnyst Insight Private Limited

1 video
9 recruiters
Ranjan Kumar
Posted by Ranjan Kumar
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹7L / yr
Business Development
Sales
Inside Sales
Direct sales
Customer Relationship Management (CRM)
+3 more
Job Role - Product Expert Specialist
Company - Learnyst Insight Pvt. Ltd.
Location - Bangalore
Start Date - Immediately
CTC - 4 To 7 LPA

About Learnyst
===========
We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their websites & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible, and engaging.

Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com


Responsibilities
===========
1. Profiling of leads basis their interests and qualifying them based on eligibility for our various offerings over phone calls and emails
2. Asking potential customers questions to ascertain their potential needs
3. Managing sales process and working on CRM
4. Identifying new channel partners/business networking
5. Working closely with the manager or assigned staff member and completing all allocated tasks.
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
12. Work on strategies to increase digital sales.

Qualifications
==========
1. Bachelors/Master's degree. (B-Tech, BE, MBA)
2. 2-5 Years of Relevant work experience in business development  (mandatory)
3. Good communication & presentation skills, both verbal and written in English.
4. Sense of ownership/accountability.
5. Good knowledge of computer science or engineering is preferred.
6. Knowledge of digital marketing (Content marketing, SEO, social media marketing, etc) is a big plus.
7. Experience in full sales cycle including deal closing Demonstrated sales success.
Read more
IT service & IT consulting company

IT service & IT consulting company

Agency job
Bengaluru (Bangalore)
1 - 7 yrs
₹5L - ₹12L / yr
International sales
Sales
Effective communication
Customer Relationship Management (CRM)
This position performs outbound calls to potential and current customers to qualify them as
sales lead for sales specialists.
• This position will require working closely with Sales to ensure the accurate and effective quality
of sales leads.
• The SDR’s will be assigned to various customers of Trexinet, wherein they can be assigned to more than one customer at one given time

• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Serve as Trexinet customer’s professional representative when dealing with prospects: via
phone, email, etc.
• Possess strong knowledge of assigned products to identify customer needs when qualifying
them.
• Document each call as per company and departmental policies and procedures.
• Follow up with potential customers in a timely manner if necessary.
• Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional
products or services to increase customer satisfaction and revenue.
• Apply a positive customer service attitude in interactions with all customers. Be able to
establish a positive rapport.
• Be patient and understanding in all customer interactions.
• Communicate effectively and professionally in all forms of communication with internal and
external customers.
• Maintain regular attendance and to arrive at work on time.
The work will be in US Time Zone, so candidates should be open for the night shift
Read more
Onemoney
Mumbai, Bengaluru (Bangalore), Chennai, Pune, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Hyderabad
3 - 12 yrs
₹11L - ₹25L / yr
Communication Skills
Solution selling
Organizational skills
Decision-making
Customer Relationship Management (CRM)
+5 more
  • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
  • Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
  • Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
  • Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
  • Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
  • Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
  • Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
Read more
Bengaluru (Bangalore)
0 - 2 yrs
₹2L - ₹3L / yr
Field Sales
Sales
Field operations
Market Research
Negotiation
+2 more

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

 

Responsibilities
  • Build relationships with prospective clients
  • Maintain consistent contact with existing clients
  • Manage sales pipeline
  • Analyze market and establish competitive advantages
  • Track metrics to ensure targets are hit

 

Qualifications

 

  • Bachelor's degree 3+ years in sales industry
  • Experience in full sales cycle including deal closing Demonstrated sales success
  • Strong negotiation skills
  • Strong communication and presentation skills
  • CRM experience is preferred
Read more
Maxpo Exhibitions

at Maxpo Exhibitions

1 recruiter
Aanchal Gupta
Posted by Aanchal Gupta
Bengaluru (Bangalore)
1 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
Customer Service
Customer Retention
Customer Support
Customer Relationship Management (CRM)
  • Accurately recording details of customers’ purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Read more
Zolve

at Zolve

2 recruiters
Agency job
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹4L / yr
Customer Support
Customer Service
Customer Relationship Management (CRM)
Administrative support
MS-Office
+1 more
 
Responsibilities
  1. Communicating with customers through various channels (email/chat)
  2. Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
  3. Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
  4. Keeping records of customer interactions, transactions, comments, and complaints.
  5. Build rapport quickly with customers/clients and put them at ease
  6. Proven high initiative and energy level with good influencing, decision-making and collaboration skills
  7. Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
  8. Keeping yourself updated on company products to effectively manage customer queries.
 
Requirements
  1. Smart Graduates with excellent communication skills
  2. 1 year to 3 years of experience working in customer support roles
  3. Demonstrated ability to handle highly complex and manual queries, excel knowledge
  4. Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
  5. Empathetic, organised, problem solver
  6. Open to work in shifts (rotational day and night shifts).
Note:
  1. This is full-time, work from an office opportunity based out of Bangalore.
  2. No Cab facility will be provided but shift allowance will be provided.
 
 
 
 
Read more
HyperVerge

at HyperVerge

4 recruiters
Rishabh Thahriani
Posted by Rishabh Thahriani
Remote, Bengaluru (Bangalore)
3 - 6 yrs
₹10L - ₹15L / yr
Inside Sales
Field Sales
Customer Relationship Management (CRM)

DESCRIPTION
HyperVerge is a global deep tech AI company serving clients across India, Africa ASEAN and US regions. Our market-leading AI technology is ranked among the bests on the globally reputed leaderboards such as NIST. Our AI products are used by large enterprises like Jio, Vodafone, Airbus, SBI, Bajaj, ICICI Securities and unicorns such as Grab, Groww, Byjus, and Cred for verifying the identities of their customers and preventing fraud.

We have powered more than 500 million (~7% of the world’s population) ID checks in the last three years!

MISSION:

As part of our rapid growth plan, we are looking to onboard a dynamic and ambitious salesperson in our India Sales team. This team member will be a hunter and be responsible to generate new recurring revenue by acquiring new customers for HyperVerge’s products

OUTCOMES EXPECTED – FIRST YEAR:

Goals

  1. Develop a deep understanding of HyperVerge technology and products within the first month
  2. To acquire 12+ new logos and thereby generate $75K New MRR (~$300K New Total Revenue) for HyperVerge by End of March 31, 2023.
  3. Consistently achieve and exceed mutually agreed upon monthly sales goals

RESPONSIBILITIES

  • Sales Execution
    • Drive new revenue by taking charge of the full sales cycle following the established sales process. You will primarily be responsible for leading qualified opportunities to closures. In addition, you will also be expected to hunt, prospect and qualify a certain number of leads every month as these are key skills for a salesperson to always sharpen.
    • The role is a combination of both Inside Sales and Field Sales. Travel to client offices as necessary.
    • Closely collaborate with various internal teams as necessary.
  • Sales Strategy:
    • Build a strategically selected list of target clients (with the help of the Sales Leader)
    • Exploring new markets/target segments
    • Assist the Product team in meetings to understand problems clients are facing
    • Constantly refine our Go-to-Market approach based on sales objectives and market situation.
  • Collaborate:
    • Constantly evolve and collaborate to find methods to connect and pitch to top-level executives and decision-makers at prospects
    • Establish a clear use case and manage pilots with measurable business impact
    • Collaborate with internal teams to launch new publisher-focused products with your partners
    • Collate and interpret partner feedback to facilitate improved products
    • Share and build a best-practices knowledge base to share with current and future sales team members
  • Ownership:
    • Be the primary point of contact for your client stakeholders and be fully responsible for driving client conversation from HyperVerge.
    • Proactively share insights and learnings from client conversations
  • Reporting and Insight Generation
    • Ensure CRM is always updated.
    • Work with Sales Leader in generating insights on how to make the sales team more efficient.

REQUIREMENTS

  • 1+ years of experience with B2B Saas sales functions, and has the necessary mindset to scale with an established sales process.
  • Has handled accounts of ACV of $50K and above
  • Excellent written and verbal communication via phone, email and in-person meetings
  • Good to have - deep understanding of onboarding and KYC processes in B2C companies
  • Travel - 25% domestic travel required for client engagements

 

COMPETENCIES:

  • Hunter
    • Understands clearly what it takes to generate New Revenue - identify a lead, generate interest, discover problems and is energized by (at least not afraid of) difficult situations, conversations, negotiations, conflict, rejection, etc.
    • Competitive and result-focused
    • Spends 80% of focused time on creating new revenue (Exceeds revenue and pipeline targets)
  • Execution
    • Be great at the execution of an established process.
    • Be able to adapt to emerging situations as far as key values/boundary conditions are being met.
    • Domain Knowledge and network
    • Good track record of selling to the Financial Services industry (preferable)
    • Knows decision-makers and has a working relationship across organizations in the industry
    • In-depth understanding of one of these - lending, insurance, securities, credit cards or mutual funds and an understanding of the critical industry problems
  • Analytical and Problem-Solving Skills
    • High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful conclusions from it
    • Strong attention to detail - does not let important details slip through the cracks
  • Learning
    • Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs
    • Enthusiastic about learning and trying new approaches, best practices, and ideas and not overly attached to what has worked in the past
  • Work ethics
    • Proactively pursues the company mission with a high degree of energy and daily activity.
    • Follow-through on Commitments to both clients and team member
Read more
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