Telecom OSS/BSS Architect

We are seeking a Business Consultant with Telecom domain expertise to drive business transformation and digital initiatives for telecom customers. The ideal candidate should have strong experience in business analysis, stakeholder management, requirement gathering, process improvement, and customer journey transformation within the telecom industry.

Job Description: 

Lead regional transformation programs, driving the entire solution architecture lifecycle, 

from conceptualization to execution, with a focus on agile and DevOps practices. 

Accountable for leading the IT Architecture for all projects and programs, focusing on 

innovative business and IT solutions in the insurance domain, such as new-age digital 

platforms, cloud-native applications, AI/ML-powered decision-making, and data-driven 

insights.

Preferred skills  

• Demonstrated expertise in developing cloud-native, microservices-based, and API

driven insurance solutions, leveraging modern architectural patterns and emerging 

technologies such as AI/ML, big data, and IoT. 

• Thorough understanding of common patterns, frameworks, and reference 

architectures for the Insurance domain, with a focus on digital transformation and 

innovation. 

• Proven experience in leading regional transformation programs, driving the adoption 

of agile and DevOps practices. 

• Asia regional experience is an advantage.

Qualifications 

Minimum Bachelor's degree, preferably with a Master's degree in Computer Science, 

Engineering, or a related discipline. 

• 15+ years of IT experience, with a minimum of 7+ years in the insurance industry, 

focusing on the application of emerging technologies.

About the Role

We are looking for a Solution Architect with 10–15 years of experience to design scalable, secure, and cloud-ready solutions. The role involves working with customers, Senior Solution Architects, business analysts, project managers, and engineering teams across cloud, modernization, microservices, integration, and digital transformation initiatives.

Must Have Skills

• 10–15 years of experience in software development, architecture, and enterprise application delivery.
• Strong experience with Azure and/or AWS and cloud-native architecture.
• Hands-on experience with Microservices, REST APIs, SOA, and system integration.
• Experience in application modernization and cloud migration.
• Knowledge of Docker, Kubernetes, CI/CD, and Infrastructure as Code.
• Understanding of cloud security, IAM, networking, monitoring, and disaster recovery.
• Ability to create architecture diagrams, solution designs, and technical documentation.
• Strong analytical, communication, and customer-facing skills.

Good To Have Skills

• AWS/Azure certifications.
• Experience with Serverless, Event-Driven Architecture, Messaging, and API Management.
• Exposure to SaaS / Multi-Tenant Architecture.
• Knowledge of Generative AI and AI-enabled solutions.
• Experience with pre-sales, POCs, estimations, and technical proposals.
• Exposure to application security and compliance.
• Experience working with global customers and distributed teams.

Responsibilities

• Design end-to-end solutions and independently own defined architecture workstreams.
• Translate business and technical requirements into application, cloud, integration, and deployment designs.
• Define microservice, API, integration, and data-flow architectures.
• Guide engineering teams on architecture implementation and conduct design/code reviews.
• Contribute to cloud migration, modernization, and digital transformation initiatives.
• Participate in customer workshops, technical discussions, POCs, and solution demonstrations.
• Identify and address architectural, performance, security, and technical risks.
• Ensure solutions follow defined architecture, security, and engineering standards.
• Work closely with the Senior Solution Architect on complex and strategic engagements.
• Develop reusable architecture patterns, templates, and technical accelerators

Next

Position Summary

We are looking for an experienced Enterprise Architect to define and deliver enterprise-scale digital experience architectures leveraging AI/ML capabilities, data platforms, and modern cloud technologies. The role involves partnering with senior business and technology stakeholders to translate business objectives into scalable architectures, strategic roadmaps, and technology solutions.

The ideal candidate will have strong expertise in enterprise architecture, cloud-native technologies, AI-driven customer experiences, and digital marketing platforms, along with the ability to lead architecture initiatives across cross-functional teams.

Key Responsibilities

• Enterprise Strategy & Roadmaps: Define digital, data, and AI strategies, translating business vision into actionable architecture roadmaps aligned with business goals and KPIs.
• Architecture Design: Design end-to-end enterprise and solution architectures integrating digital experience platforms, customer data platforms, AI/ML capabilities, and cloud services.
• Cloud & Technology Architecture: Recommend scalable, secure, and resilient architectures using cloud-native, API-first, microservices, event-driven, and serverless principles across Azure, AWS, or other public cloud platforms.
• AI & Data Architecture: Define architectures for customer data platforms, identity and profile management, data ingestion, governance, personalization, journey orchestration, and AI-powered experiences.
• Architecture Governance: Establish architecture standards, reference architectures, governance frameworks, and operating models to ensure consistency, security, and sustainable technology adoption.
• Stakeholder Management: Collaborate with business leaders, engineering teams, data architects, developers, and data scientists to drive architecture alignment and execution.
• Executive Communication: Lead architecture workshops, visioning sessions, and roadmap presentations, communicating technical recommendations and trade-offs to senior leadership.
• Practice Development: Contribute to reusable architecture assets, mentor architects and consultants, and support presales activities, solutioning, estimations, and proposals.

Required Skills & Experience

• Proven experience in enterprise architecture, solution architecture, and developing enterprise architecture models and roadmaps.
• Strong understanding of architecture frameworks and principles, including TOGAF, SOA, and API-led architecture.
• Hands-on experience with public cloud architecture and services, particularly Microsoft Azure and/or AWS.
• Experience designing and integrating AI-powered solutions, with knowledge of LLMs, prompt engineering, RAG, and model evaluation.
• Understanding of agentic workflows, tool-using agents, and enterprise AI governance, observability, and reliability.
• Experience working with software engineers, application developers, data architects, and data science/ML teams to deliver end-to-end solutions.
• Ability to translate business requirements and strategic vision into technical architectures and implementation roadmaps.
• Strong stakeholder management, leadership, presentation, and communication skills, including experience engaging with senior executives.
• Ability to lead architecture execution across multidisciplinary teams and communicate complex technical concepts to diverse audiences.

Good to Have

• Experience with Adobe Experience Cloud, Adobe Experience Platform, or one or more digital experience solutions.
• Previous experience with other digital marketing and customer experience platforms.
• Experience with customer data platforms, personalization, omnichannel engagement, and marketing optimization initiatives.
• Experience supporting consulting engagements, presales, and enterprise transformation initiatives.

Additional Requirement

- Willingness to travel up to 50%, depending on business and client requirements.

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Job Description:

• Platform Architecture: Design and architect scalable, reliable, and high-performance solutions within the Gravity ecosystem.Provide expertise in structuring the Gravity platform, theme customization, and app integrations.
• Custom Development: Lead and participate in the development of custom features, functionalities, and applications on the Gravity platform. Collaborate with developers to ensure code quality, maintainability, and adherence to best practices.
• Integration Solutions: Develop and implement integration solutions between Gravity and third-party systems, ensuring seamless data flow and functionality.
• Performance Optimization:Analyze and optimize the performance of Gravity applications, addressing bottlenecks, and enhancing overall user experience.
• Security and Compliance: Implement robust security measures to safeguard Gravity applications and ensure compliance with industry standards and regulations.
• Technical Leadership: Provide technical leadership and guidance to the development team, fostering a culture of innovation, collaboration, and continuous improvement.
• Gravity App Development: Design and develop custom applications to enhance the functionality and features of the Gravity platform.
• Stay abreast of the latest Gravity updates, features, and best practices to ensure the platform is leveraging the latest advancements.

Desired Skills:

• Bachelor's or Master's degree in computer science, software engineering, or a related field.
• Minimum of 8 years of experience in Software Development, with at least 3 years as Software Architect.
• In-depth knowledge and hands-on experience with eCommerce architecture, customization capabilities, and application development.
• Proficient in app development, including RESTful APIs, GraphQL, and webhooks.
• Integration Proficiency: Strong expertise in integrating eCommerce with third-party systems and services.
• Performance Optimization: Demonstrated ability to optimize the performance of eCommerce applications, ensuring efficient and fast user experiences.
• Security and Compliance:Experience implementing security measures for eCommerce applications and ensuring compliance with relevant regulations.
• Leadership and Collaboration:Excellent leadership and collaboration skills, with the ability to work effectively with cross-functional teams.

Why Join Gravity:

• Embark on a journey with a forward-thinking and innovative IT technology consulting company.
• Competitive compensation package, featuring performance-based incentives.
• Prospects for career advancement within a rapidly expanding global organization.

Gravity is an equal opportunity employer. We celebrate diversity and remain committed to establishing an inclusive environment for all employees.

Role Overview

We are looking for an experienced SAP Architect / Principal SAP Architect to lead SAP architecture, integration, modernization, and transformation initiatives across the organization.

The ideal candidate will have a strong foundation in SAP architecture and development, combined with experience in SAP Integration, Data, Cloud and AI technologies. The role requires someone who can work closely with business and technology leadership to design scalable solutions and drive technology transformation.

Location - Hybrid Noida (2 days in a week)/Remote

Key Responsibilities

• Define and own end-to-end SAP solution architecture aligned with business objectives.
• Design and govern integration between SAP and non-SAP enterprise applications.
• Drive architecture across SAP CPI / Integration Suite, PI/PO, APIs, IDocs and enterprise interfaces.
• Architect and enable modern SAP data solutions, including SAP Data Fabric / Business Data Cloud (BDC).
• Identify opportunities to leverage SAP AI Core, GenAI and SAP Analytics Cloud for business transformation.
• Simplify fragmented IT landscapes and enable harmonization of data, systems and business processes.
• Translate functional requirements into scalable and technically feasible solutions.
• Provide technical leadership, architecture guidance and design reviews to SAP development and integration teams.
• Establish reusable architecture patterns, standards and governance.
• Identify technical risks and roadblocks and drive their resolution.
• Work closely with business stakeholders, functional teams and technology leadership.

Required Skills & Experience

• 10+ years of experience in SAP technology, architecture and solution delivery.
• Strong experience in SAP Solution / Technical Architecture.
• Strong hands-on foundation in SAP ABAP.
• Must have worked with wide variety of applications in SAP e.g. ECC, S4HANA, SAP-IS, SAP BW, SAP BODS, HANA Cloud, SAP DataSphere etc
• Past experience of developing integration connectors and adapters using interfaces e.g. RFC, BAPI, IDOC, ODATA, Table Reader, ODP, SAP-BW OHD, CDS etc
• Experience with SAP and third-party system integration.
• Exposure to SAP BTP, SAP Data Fabric / BDC and SAP Analytics Cloud.
• Strong understanding of enterprise data and process integration.
• Excellent stakeholder management and communication skills.

Certifications

• SAP Certified Development Specialist – ABAP for SAP HANA 2.0
• SAP Certified Associate – Design Thinking
• Relevant SAP Architecture, BTP, Integration or Data certifications would be an advantage.

Overview:

We are looking for a Principal Architect for a Private Equity backed, fast growing AI First Product Engineering Services firm.

This role will be a key member of the core leadership team of the firm.

He/ She will serve as a strategic technical leader, solution designer, and customer advisor. In this role, you will combine deep and broad-based technical expertise with strong business acumen to architect high-value solutions, lead pre-sales engagements, and mentor our practice/CoE team. You will work closely with customers to understand their business needs, translate them into scalable technical solutions, and guide delivery teams in successful implementation.

Responsibilities:

1. Solutioning & Pre-Sales

●     Engage with customers, understand their business context, and guide them through a discovery and design process leading to a proposed solution

●     Work with sales teams to develop winning proposals, RFP responses, and technical presentations.

●     Will need to take single point ownership of the pre sales process, including client interactions, proposal preparation, presentations, pricing etc

●     Drive proof-of-concepts as part of the pre sales process

●     Build frameworks for different kinds of proposals and presentations to bring in repeatability and efficiency in the process

●     Work closely with marketing to create content around Indexnine offerings, solutions, capabilities and case studies

2. Delivery

●     Provide technical oversight during project delivery, ensuring adherence to architectural principles, standards, and best practices and ensure the as-sold solution is realised

●     Act as a trusted advisor to senior customer stakeholders (CXO level and technical leads). Will need to engage with Customers through delivery as required

●     Create points of view on accounts to help mine and grow accounts.

3. Practice & CoE Development

●     Work closely with the labs. Contribute to the development of new products/ accelerators.

●     Mentor and coach engineers to enhance their technical and customer engagement skills.

4. Thought leadership

●     Keep abreast of technology and produce points of view for Indexnine’s offerings and technical capabilities

●     Represent the company at industry forums, webinars, and client workshops.

●     Be able to independently conduct discovery and solutioning workshops with Customers

Skills/Qualifications:

●     15+ years of overall experience with a blend of architecting, pre sales and technical delivery

●     Should be leading a pre-sales unit in a services organization. Hands-on with designing solutions, proposal writing, estimation, pricing and customer presentations.

●     Broad based technical expertise and having played a Sr Architect role for at least 2 years

●     Excellent communication, stakeholder management, and team leadership skills.

●     Experience working in an IT services environment in the Product Engineering space (i.e designing and building bespoke products/solutions)

●     BE/ Masters degree

We are seeking an accomplished Senior Service Activation and Orchestration (SAO) Architect with 10+ years of deep technical expertise to spearhead the design, architecture, and deployment of carrier-grade orchestration solutions utilizing Cisco NSO (Network Services Orchestrator). In this pivotal role, you will define network automation roadmaps, lead complex YANG service modeling, architect robust multi-vendor API integrations, and guide enterprise-wide cloud-native transformations across large-scale telecom operators and enterprise networks.

Understand client business requirements and translate them into technical solutions.

Conduct requirement gathering, analysis, solution design, and technical documentation.

Work closely with development, QA, infrastructure, and business teams throughout the project lifecycle.

Provide technical guidance and recommend suitable technologies, architectures, and solutions.

Participate in system integration, implementation, testing, deployment, and troubleshooting.

Analyze existing systems and identify opportunities for optimization and improvement.

Prepare technical specifications, solution documents, architecture diagrams, and project documentation.

Act as a technical point of contact for clients and internal stakeholders.

Identify technical risks, dependencies, and challenges and provide appropriate solutions.

Support pre-sales activities, including technical discussions, solution presentations, and proposal preparation when required.

Stay updated with emerging technologies, industry trends, and best practices.