Customer Relationship Agent

Growth Consultant(Inside Sales)

Total Experience- 6 Months- 3 years(Edtech Industry Preffered)

CTC-8 LPA Max

Location- Mumbai-Fort

Notice Period- 15 days Max

What You Will Do

Own the first conversation with inbound leads across HumanEdge, Deorhi, and TaQsha.

What We Are Looking For

Strong interest in at least one of these spaces, with willingness to learn all three:

Comfort with technology. You should be able to use CRM tools, spreadsheets, call systems, WhatsApp workflows, AI assistants,

and process automation to improve performance.

Excellent spoken English. Clear, confident, polished communication is non-negotiable.

Someone who genuinely enjoys speaking on the phone and can build comfort and credibility quickly.

A consultative mindset. You are not pushy. You are persuasive because you understand, simplify, and care.

Ability to explain premium or nuanced offerings in a way that feels intelligent, human, and exciting.

Strong listening skills. You catch what customers say, what they do not say, and why it matters.

A builder mindset. You do not just follow process. You improve it.

High ownership and bias for action. Early-stage teams are messy. You should enjoy that kind of chaos.

What Great Looks Like In This Role

Customers feel understood, not handled.

Conversations feel informed and energising, not salesy.

Lead-to-payment conversion improves because customers trust the journey.

The product team gets sharp feedback from the front lines.

The funnel becomes faster, cleaner, and more scalable over time.

We’re looking for a UI Design Intern who’s passionate about turning ideas into clean, engaging, and intuitive digital interfaces. You’ll collaborate with our experienced design team, contributing to real projects, and learning how to craft user interfaces that delight users. If you love designing visually appealing screens, experimenting with layouts and interactions, and learning fast, we want to hear from you.

What you’ll do:

• Collaborate with our design team to translate project goals into visually compelling user interfaces.
• Assist in creating wireframes, high-fidelity mockups, and interactive prototypes.
• Design user interfaces that are visually consistent, intuitive, and aligned with our brand guidelines.
• Build visual moodboards, screen designs, and clickable flows for web and mobile experiences.
• Help maintain and improve our design system for consistency across projects.
• Stay curious and explore the latest UI design trends, tools, and techniques.
• Use AI tools thoughtfully to speed up the design process while ensuring high-quality outcomes.
• Take constructive feedback to improve your designs and grow your skills every day.

What we are looking for:

• Pursuing a degree in Design, Visual Communication, or a related field.
• Strong interest in UI design and visual storytelling.
• Basic knowledge of design principles (typography, color theory, layout, hierarchy).
• Familiarity with tools like Figma, Framer, or similar UI design software.
• Portfolio or samples of previous design work (academic or personal projects) are mandatory.
• Attention to detail, willingness to learn, and openness to feedback.
• Passion for creating interfaces that are both beautiful and functional.

Key Responsibilities:

• Develop and maintain web applications using .NET Core, C#, and Angular.
• Design and implement RESTful APIs using ASP.NET Web API.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, scalable, and efficient code for both client-side and server-side components.
• Perform unit testing and participate in code reviews to ensure code quality.
• Troubleshoot and debug existing applications.
• Stay current with new technology trends and best practices in full stack development
• Required Skills & Qualifications:
• Strong experience with .NET Core, .NET Framework, and C#.
• Proficiency in Angular (preferably Angular 8+) for front-end development.
• Solid understanding of RESTful APIs and ASP.NET Web API.
• Hands-on experience with unit testing frameworks (e.g., xUnit, NUnit, Moq).
• Familiarity with relational databases (e.g., SQL Server).
• Knowledge of version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Preferred Qualifications:
• Experience with Entity Framework Core.
• Familiarity with CI/CD pipelines and DevOps practices.
• Exposure to cloud platforms like Azure or AWS.
• Experience with Agile/Scrum methodologies.

Bachelor's degree in a relevant field.

Minimum 1 year of experience in real estate sales.

Proven track record of meeting or exceeding sales targets.

Excellent communication and negotiation skills.

Strong interpersonal skills and the ability to build rapport with clients.

Knowledge of local real estate regulations and documentation

Client Acquisition and Relationship Management

Market Research

Provide exceptional customer service throughout the sales process.

Address client inquiries, concerns, and requests promptly and professionally.

Travel to meet clients, attend property inspections, and participate in relevant events.

should be able to speak English, Hindi, and Telugu.

Maintain a flexible schedule to accommodate client meetings and business requirements.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month Along with Incentives.

Total work: 1 year (Required)

Real estate sales: 1 year (Required)

Work Location: In person

About Shankar Mahadevan Academy 

Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes.  With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.  

Website: www.shankarmahadevanacademy.com

Shankar Mahadevan Academy is inviting passionate growth and outreach professionals to join our Admissions team. 

At Shankar Mahadevan Academy you will be a part of a dynamic and entrepreneurial team that works at the crossroads of arts, education and technology. Your career at Shankar Mahadevan Academy will contribute to spreading music and Indian arts, while you get an opportunity to learn all aspects of growing an online business for a globally recognised brand. 

The ideal candidate will have strong spoken and written communication skills, have 6 months - 3 years of experience with B2C sales, and be able to handle 70-80 cold calls per day. 

About the role 

• Work hours: 6 days a week, including weekends. U.S. Shift (7:00 - 4:00 p.m.) OR India Shift (12:00 p.m.- 9:00 p.m.) 
• Work location: Located off MG Road, Easy access to Trinity Circle Metro Station
• Work from Office only, no work from home/ Hybrid model 
• Benefits: Health Insurance and PF cover 
• We follow a culture of fun, engagement and growth with emphasis on work-life balance and healthy living. You also get fruits, activities every week, regular team outings and learning opportunities 

Goals / What you will do 

• Acquire new customers by handling inbound and outbound calls, and walk-in inquiries 
• Actively generate leads and seek out new sales opportunities through cold calling, networking and social media 
• Possess a strong understanding of our products, and showcase our value to our customers in the form of counseling 
• Gather market and student information and provide feedback on buying trends and competitive advantages
• Representing SMA at trade exhibitions, events and demonstrations

Skills required / Must-haves for the role 

• 6 months to 3 years of work experience in B2C sales 
• Good spoken and written communication in English with good listening skills 
• Team player who likes to work with like-minded people 
• Good at objection handling and sales closure 
• Multi-language skills added advantage 
• Willing to pick up new skills 

Designation - DevOps Engineer

Urgently required. (NP of maximum 15 days)

Location:- Mumbai

Experience:- 3-5 years.

Package Offered:- Rs.4,00,000/- to Rs.7,00,000/- pa.

DevOps Engineer Job Description:-

Responsibilities

• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer & client experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Requirements

• Work experience as a DevOps Engineer or similar software engineering role
• Work experience on AWS
• Good knowledge of Ruby or Python
• Working knowledge of databases and SQL
• Problem-solving attitude
• Team spirit
• BSc in Computer Science, Engineering or relevant field

Primary Responsibilities

• Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
• Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
• Collaborate on technical design and specifications as required
• Code, test and document new applications as well as changes to existing system functionality and ensure successful completion

Skills & Requirements

• Bachelor’s Degree required, preferably in Computer Science or related field
• 1+ years of Experience working on React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience with cloud based technologies like AWS
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools(such as Git, SVN, and Mercurial)