Customer Relationship Agent

Job Title: Retail Store Manager (Apparel Retail Brand)

Location: Bangalore, Hyderabad

Experience: 10+ year in Apparel retail store operation in Large Apparel retail Brand

Salary: Negotiable

Industry: Fashion/Retail

Qualification: Any Graduate/Post Graduate

Retail operation experience with good Apparel brand, managing store independently.

Should have understanding of 1) Sales - ABV, UPT, Conversion, Footfall; 2) Cost - Shrinkage (how to control this); 3) People - how are they managing people reporting to them; 4) Service - Mystery shopper

Key Deliverables (Essential functions & Responsibilities of the Job):

As a Store Manager, you will lead the operations of your business unit while ensuring a seamless shopping experience for customers. Your key responsibilities will include:

1. Operational Leadership:

•        Day-to-Day Management: Oversee the smooth running of the store, maintaining high standards across all operations, and ensuring legal compliance, particularly regarding pricing and product display.

•        Procedure Adherence: Execute operational procedures efficiently, ensuring consistency and excellence in areas such as housekeeping, fitting rooms, and checkout processes.

•        Quality Control: Monitor product quality, address any issues swiftly, and communicate feedback to the merchandising team to uphold superior product standards.

2. Sales & Performance Management:

•        Target Achievement: Drive and monitor the achievement of sales goals for your department. You will also play a key role in setting realistic yet ambitious targets, with the flexibility to adapt based on performance trends.

•        Sales Analysis: Track sales performance continuously, taking timely corrective actions when necessary to meet or exceed sales objectives.

•        Team Communication: Regularly share updates on department, store, and regional performance with your team, ensuring transparency and motivating everyone towards common goals.

3. Customer Experience:

•        Customer Service Excellence: Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for every visitor.

•        Building Relationships: Understand customer needs, cultivate rapport, and establish loyal relationships with key clientele.

•        Handling Feedback: Take ownership of customer complaints and queries, ensuring timely and satisfactory resolutions that turn challenges into positive outcomes.

4. Visual Merchandising & Store Presentation:

•        Merchandising Standards: Ensure that all visual merchandising guidelines are followed to create an attractive and engaging shopping environment.

•        Continuous Improvement: Provide constructive feedback to visual merchandisers to enhance the stores visual appeal and product presentation.

5. Shrinkage & Inventory Control:

•        Loss Prevention: Implement best practices to minimize shrinkage by training staff on merchandise handling and stock protection, safeguarding store assets.

6. Team Development & Leadership:

•        Training & Development: Facilitate on-the-job training, product knowledge sessions, and visual merchandising workshops to equip your team with the skills needed for success.

•        Role Clarity & Task Delegation: Clearly define roles and responsibilities for each team member, ensuring accountability and efficient task management.

•        Constructive Feedback: Regularly provide feedback that helps your team identify strengths and areas for improvement, fostering continuous personal and professional growth.

•        Motivation & Engagement: Inspire your team to not only meet sales targets but also to follow operational procedures with enthusiasm and dedication.

7. Cashier Support & Training:

•        Support & Supervision: Assist in the training of cashiers and provide ongoing support to ensure smooth operations at checkout, contributing to a positive customer experience.

Mail upated resume with salary details:

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Google search: Glan Management Consultancy

Essential Responsibilities:

• Demonstrate an understanding of the Agile software development life cycle and distinguish the core inputs and outputs in each cycle.
• Work closely with your peers and keep engaging in a fast pace technical design and development team
• Execute in a fast pace delivery mode and focus on delivering tasks to meet monthly and quarterly digital product release goals
• Lead impact assessment and decisions related to technology choices, design / architectural considerations and implementation strategy
• Maintain code quality through best practices, unit testing and code quality automation
• Demonstrate the ability to make informed technology choices after due diligence and impact assessment
• Help in designing interfaces and information exchange between modules
• Articulate the need for scalability and understand the importance of improving quality through testing.
• Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project
• Drive design reviews, define interfaces between code modules, and apply existing technology to designs
• Be an expert in assessing application performance and optimizing/improving it through design and best coding practices

Qualifications/Requirements:

• Minimum Bachelor's Degree in Computer Science, Computer Engineering or in "STEM" Majors (Science, Technology, Engineering, and Math)
• 6+ years of experience in Full Stack Software Development within the enterprise or software services domain

Desired Skills:

• Expertise in full stack software development and awareness of 12 Factor software patterns
• Experience and knowledge of patterns and anti-patterns of microservices-based architecture design
• Experience developing and deploying applications on cloud (Azure, AWS, or GCP), on-premise, and hybrid-based architectures
• Mid-Level to Expert within one or more of the following UI development JavaScript: Client-Side HTML5 jQuery, jQuery UI, Knockout.js,
• Polymer, AngularJS, ReactJS, Bootstrap
• Mid-Level to Expert within one or more of the back-end development languages: .NET, Java, Python, or Scala
• Very solid API skills (e.g. Express.js/Node.js, GraphQL/Relay, Flask, Jersey, Java Spring REST or WebApi2)
• Skilled in use of Java, Kafka, and Spark streaming technologies
• Experience with containerization technologies such as Rancher, Kubernetes, Docker and Helm
• Hands-on experience in data storage environments of many types (RDMS, NoSQL, HDFS, etc.)
• Knowledge of GitLab, Jenkins and Artifactory
• Solid foundation in data structures, algorithms, and OO Design with rock-solid programming skills
• Security: Identity Management and Access, application security and static code analysis
• Proven success working in and promoting a rapidly changing, collaborative, and iterative product development environment
• Strong interpersonal skills, analytical skills, combined with intellectual curiosity, and a desire and ability to "get things done" are essential
• Agile Scrum development experience
• Added advantage to those having experience in multi-tenant SaaS Platform and Developers' Portal development

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

We at 610 WEB LAB are looking for Flutter Developer who will be running and designing application features across various cross platform devices. We are looking out for someone who has experience using Flutter widgets that can be plugged together, customized and deployed anywhere. Someone who is passionate about code writing, solving technical errors and taking up full accountability of app development.

Job Responsibilities

• You will be building and shipping robust apps to Android/ iOS devices using a single codebase
• You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades
• You will be sharing feedback and brainstorming ideas with teams to improve the development process.
• Understand basic concepts of design for developing user friendly applications
• Stay up to date with the latest technologies.
• Work experience with Flutter SDK and Dart programming language.
• Strong knowledge of Flutter widgets like Cupertino for iOS and Material Components

For Android:

• Experience working on native mobile development in Android or iOS is preferred
• Hands-on experience in Restful API integration
• Hands-on experience in design pattern like MVP, MVVM, BLoC
• Familiarity with 3rd party libraries and its integration
• Good knowledge of state management like setState, Redux, BLoC/Rx, GetX

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 32 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Must Have Skills: PLC programming, WinCC, Siemens TIA portal, IOT

WHAT MAKES YOU A GOOD FIT FOR THIS ROLE:

• Experience in automation technologies PLC programming, WinCC OA, Siemens TIA portal, and protocols OPC UA, plant simulation.

• Must have prior experience working with clients in requirements & should be independently able to lead these discussions.

• Candidate should be fluent in the agile delivery model with experience in working with any of an agile product management tool, preferably JIRA.

• Ability to guide the team on technical solutions, perform code reviews, and define integration strategy.

• Working experience with SQL and NoSQL databases like MS SQL Server, PostgreSQL, MongoDB, etc.

• Ability to make and effectively communicate decisions. The candidate should know how to disagree, how to address opposition/rejection, how to navigate the conflicts in multistakeholder requirements, and how to build consensus.

• Effective written and verbal communication skills are essential to communicate in a global team and with clients.

• It would be advantageous to have experience as an architect or technical leader while working in one or more of the following domains: manufacturing, industrial automation, heavy engineering, robotics, automotive, and consumer goods.

WHAT ARE YOUR RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project

• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.

• Determining and implementing design methodologies and tool sets

• Enabling application development by coordinating requirements, schedules, and activities.

• Being able to lead/support UAT and production roll outs.

• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.

• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement

• Giving constructive feedback to the team members and setting clear expectations.

• Helping the team in troubleshooting and resolving of complex bugs

• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.

• Carrying out POCs to make sure that suggested design/technologies meet the requirements

We are hiring Shopify Developer.

Experience - 1-3 years

Location - Ahmedabad. 

5 Days working 

Required Skills:

• Strong knowledge of liquid programming language.
• Generate custom – tailored Shopify theme and altering pre – existing template.
• Act as Shopify expert, specializing in all facets of the ecommerce platform.
• Clear concept of HTML5,CSS3,javascript/jQuery.
• Knowledge in other ecommerce platform like Magento, woo commerce, Big Commerce will be preferred.
• Experience in Shopify theme development and customization.
• working with different Shopify JS APIs will be added advantage(storefront, AJAX Cart, Sections etc).
• Proficiency in Webhooks, HTML5, CSS3 and JavaScript/ECMA Script 5/6.
• Good Knowledge of SCSS. 
• Hands on experience in installing & customizing new Shopify theme and experience in Shopify custom app development would be added advantage

DISPRZ is looking for a Software Engineer who will deliver individually on features / enhancements under our products, as laid out as per the company’s product delivery roadmap and own responsibility for their technical integrity, scalability and trouble-free deployment to the customer.

• Build and ship reliable software practicing robust software design and in-depth code reviews.
• Build efficient, clean and reusable features / libraries / components
• Collaborate with our design and product teams on defining and delivering new features to ensure a great experience for our users.
• Analyse and optimize existing UI and Server-side code for security, efficiency and performance.
• Be a voice in ensuring the team stays true to the technical vision.
• Write clean, scalable code in Web-based programming languages and/or .NET
• Write SQL Stored Procedures
• Test and deploy applications and systems
• Collaborate with technical lead to produce software design and architecture
• Translate designs and style guides provided by the UI/UX team into functional user interfaces, while ensuring cross-browser compatibility and performance. 
• Unit-test the code across platforms and browsers, to ensure functional consistency of delivered output. 

• Engineering / MCA degree from a top school with an excellent academic record
• Object oriented programming knowledge is a must.
• High level of Proficiency in Web-based technologies – JavaScript, HTML/CSS
• Knowledge of any one JS framework like Reactjs, Angular, or the like, is a plus
• Formal knowledge in below areas will be an added advantage
  • NET MVC
  • Entity Framework Core/LINQ.
  • Bootstrap framework
  • SQL Databases

• Minimum 5 years’ experience in front-end development of software products using Web-based technologies
• Experience doing Full-stack development is a great plus

• Excellent planning, organizational, and prioritization skills
• Excellent analytical, troubleshooting and communication skills
• Ability to work under pressure and meet deadlines
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Create intuitive interfaces with great functionality in a timely manner.
• Be passionate about writing neat and clean code. 
• Document the work and communicate any issues as and when they arise. 
• Assist in troubleshooting any production issues.

Chennai / Mumbai