Cutshort logo
For Employers
Ekostay LLP logo
ORM Executive

ORM Executive at Ekostay LLP · Mumbai, worli · 1 - 3 years · ₹2L - ₹3L / yr · Profitable · Posted 14 Apr 2026

Ekostay LLP's logo

ORM Executive

SHARMEEN SHAIKH's profile picture
Posted by SHARMEEN SHAIKH
1 - 3 yrs
₹2L - ₹3L / yr
Mumbai, worli
Skills
Customer Service
Customer Support
Customer Relationship Management (CRM)

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.


The ORM (Online Reputation Management) Executive is responsible for optimizing online listings, managing brand identity, and handling client

grievances. This role involves enhancing the company's online presence

through various strategies, ensuring customer satisfaction, and maintaining a

positive brand image.

Key Responsibilities:

 

- OTA Optimization - Reviews and Ratings:

Monitor and manage reviews and ratings on Online Travel Agencies (OTAs).

Implement strategies to improve overall ratings and manage feedback

effectively.

Engage with customers through reviews to foster positive relationships and

address concerns.

 

- Website Listing Optimization:

Regularly update and optimize property listings on the company website.

Ensure all listings are accurate, detailed, and attractive to potential clients.

 

- Image Optimization:

Optimize images on the website for better performance and visual appeal.

Enhance brand identity through consistent and high-quality imagery.

Collaborate with the design team to create compelling visuals that align with

the brand’s image.

 

- Maintaining Brand Identity Online:

Uphold and promote the company’s brand identity across all online platforms.

Ensure all online content reflects the company’s values, mission, and branding

guidelines.

Monitor online presence to ensure consistency and quality of the brand’s

representation.

 

- Addressing Client Grievances:

Respond promptly and professionally to client complaints and grievances.

Provide solutions and follow-up to ensure customer satisfaction.

Document and report recurring issues to improve overall service quality.

- Handling Escalations and Damage Control:

Manage and resolve escalated issues effectively to mitigate potential damage to

the brand.

Develop and implement damage control strategies to handle negative

publicity.

Communicate with affected clients to restore confidence and trust in the brand.

 

- Listing New Properties and Delisting Inactive/Non-performing Listings:

Identify and list new properties on various platforms.

Monitor the performance of listings and delist properties that are inactive or

underperforming.

Ensure all active listings are current and optimized for best performance.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Ekostay LLP

Founded :
2018
Type :
Product
Size :
20-100
Stage :
Profitable

About

Book Luxury and Affordable Villas on Rent in India.
Read more

Company social profiles

bloginstagramlinkedinfacebook

Similar jobs (10)

FarmSpice
at FarmSpice
1 candid answer
Farmpice PvtLtd
Posted by Farmpice PvtLtd
560043, Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Bachelor of Computer Science

An Ecommerce Executive is responsible for managing and optimizing product listings across various online marketplaces. The role involves setting up new products, ensuring accurate and engaging content (titles, descriptions, images, pricing), and maintaining catalog quality.

They coordinate closely with the marketing team to align on campaigns, promotions, and digital assets, and work with the sales team to track performance, inventory, and pricing strategies. The role also includes monitoring listing performance, resolving issues, and ensuring products are visible, competitive, and up to date across all platforms.

Read more
AlxNova Technology Private Limited
Remote, Jaipur
1 - 2 yrs
₹1.5L - ₹2.5L / yr
Search Engine Optimization (SEO)

We are looking for an SEO & AEO Executive to improve Google rankings, grow organic traffic, build quality backlinks, and increase visibility across search engines and AI-powered search platforms.

AlxTrip.online is a tour package marketplace, while TripNarrative.in is a travel decision-making platform that helps travellers choose destinations and plan their trips.


Key Responsibilities

  • Conduct keyword research, competitor analysis, and content gap analysis.
  • Optimize meta titles, descriptions, headings, URLs, internal links, and website content.
  • Perform technical SEO audits and resolve indexing, crawling, sitemap, canonical, and other SEO issues.
  • Build high-quality backlinks through guest posting, outreach, travel blogs, and relevant websites.
  • Improve domain authority through quality backlinks and genuine brand mentions.
  • Optimize content for AEO, featured snippets, FAQs, and AI-powered search results.
  • Optimize travel blogs, destination pages, itineraries, and tour package landing pages.
  • Use Google Search Console and Google Analytics 4 to monitor traffic, rankings, clicks, and conversions.
  • Track keyword rankings, referring domains, backlinks, and organic growth.
  • Coordinate with the content and development teams to implement SEO improvements.

Required Skills

  • 1–2 years of practical SEO experience.
  • Knowledge of on-page, off-page, and technical SEO.
  • Experience with backlink building and competitor backlink analysis.
  • Understanding of AEO, search intent, and AI search optimization.
  • Familiarity with Google Search Console, Google Analytics 4, and SEO tools such as Ahrefs or Semrush.
  • Basic knowledge of schema markup, HTML, and website indexing.
  • Good analytical, research, and communication skills.

Key Performance Goals

  • Increase organic traffic and Google rankings.
  • Build quality backlinks and improve website authority.
  • Resolve technical SEO issues.
  • Generate more organic leads for AlxTrip.online.
  • Increase organic visibility for TripNarrative.in.
  • Improve content visibility across search engines and AI-powered search platforms.


Apply now to help grow two emerging travel brands through SEO and organic search.

Read more
FreeADS
Remote only
0 - 10 yrs
₹1L - ₹3L / yr
Communication Skills

We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.

Read more
IndiWork Software Solutions Pvt. Limited
kajal kumari
Posted by kajal kumari
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), kerala
2 - 3 yrs
₹20000L - ₹500000L / yr
On-page Optimization
Search Engine Optimization (SEO)

We are looking for a highly motivated SEO Executive to join our team. The ideal candidate will be responsible for implementing SEO strategies to improve website visibility, drive organic traffic, and achieve higher search engine rankings.

Read more
VerveLogic
at VerveLogic
1 recruiter
Archita S
Posted by Archita S
Jaipur
1 - 2 yrs
₹2.4L - ₹3L / yr
Search Engine Optimization (SEO)
On-page Optimization
Off page
Digital Marketing
Keyword Research

JOB DESCRIPTION: SEO EXECUTIVE


Job Overview:

We are looking for a motivated and detail-oriented SEO Executive to join our team. The ideal candidate should have hands-on experience in Search Engine Optimization (SEO) and a strong understanding of on-page and off-page SEO techniques. The candidate should be familiar with SEO tools, keyword research, backlink strategies, and website optimization to improve search engine rankings and organic traffic.


Key Responsibilities:

  • Plan and execute on-page and off-page SEO strategies to improve website rankings.
  • Conduct keyword research and competitor analysis to identify growth opportunities.
  • Optimize website content, meta titles, meta descriptions, headings, URLs, and internal linking.
  • Build high-quality backlinks through ethical link-building techniques.
  • Monitor website performance and identify technical SEO issues.
  • Perform regular website audits and recommend optimization strategies.
  • Track keyword rankings, organic traffic, and other SEO performance metrics.
  • Work closely with the content and development teams to implement SEO best practices.
  • Use SEO tools to analyze website performance and generate reports.
  • Stay updated with the latest search engine algorithms, SEO trends, and industry best practices.


Required Skills:

  • Hands-on experience in Search Engine Optimization (SEO).
  • Strong knowledge of On-Page SEO and Off-Page SEO.
  • Experience with keyword research and competitor analysis.
  • Good understanding of backlink creation and link-building strategies.
  • Familiarity with technical SEO concepts.
  • Working knowledge of SEO tools such as Google Search Console, Google Analytics etc.
  • Understanding of website indexing, crawling, and ranking factors.


Read more
Conversion Perk
Minshu Kaushik
Posted by Minshu Kaushik
Mohali
3 - 5 yrs
₹2L - ₹4.2L / yr
Landing page optimization
Search Engine Optimization (SEO)
SEMRush
Google Search Appliance
Ahrefs
+2 more

SEO Executive

Location: Mohali

Experience: 3–4 Years

Salary: ₹20,000–₹35,000/month

Employment Type: Full-Time

About the Role

We are looking for an experienced SEO Executive to manage SEO activities for international clients. The candidate should have strong hands-on experience in improving organic rankings, traffic, and search visibility.

What You'll Do

  • Manage SEO campaigns for international client websites.
  • Perform keyword research and competitor analysis.
  • Handle On-Page, Off-Page, and Technical SEO.
  • Build and manage quality backlinks.
  • Conduct SEO audits and identify website optimization opportunities.
  • Monitor rankings, organic traffic, and SEO performance.
  • Work with content and development teams for SEO implementation.
  • Prepare SEO reports and track campaign performance.
  • Stay updated with Google algorithm updates and SEO trends.

What We're Looking For

  • 3–4 years of hands-on SEO experience.
  • Experience with international SEO/client projects.
  • Strong knowledge of On-Page, Off-Page & Technical SEO.
  • Proficiency in Google Search Console, GA4, Ahrefs, SEMrush or similar tools.
  • Good understanding of keyword research, link building, and competitor analysis.
  • Strong analytical and communication skills.
  • Ability to manage multiple SEO projects independently.

Skills

SEO, Keyword Research, On-Page SEO, Off-Page SEO, Technical SEO, International SEO, Link Building, SEO Audit, Competitor Analysis, Content Optimization, Google Search Console, Google Analytics 4, Ahrefs, SEMrush, WordPress, SEO Reporting, Google Algorithm Updates.

Why Join Us?

  • Work directly on international client projects.
  • Opportunity to grow your SEO expertise.
  • Performance-driven and collaborative work environment.
  • Career growth opportunities.


Read more
E2M Solutions Pvt. Ltd.
Deep Bhadja
Posted by Deep Bhadja
Ahmedabad
3 - 7 yrs
₹9L - ₹12L / yr
Account Management
Solution selling
cross selling

E2M is not your regular digital marketing firm. We're an equal opportunity provider, founded on strong business ethics and driven by more than 300 experienced professionals.


Our client base is made of digital agencies that need help with solving their bandwidth problems, cutting overheads, and increasing profitability. We need diligent professionals like you to help us help them. If you're someone who dreams big and has the gumption to make them come true, E2M has a place for you.


The SEO Account Manager is responsible for overseeing the SEO strategy, Client Communication and Client retention of their accounts. They are responsible for the performance, strategy, growth, and alignment of each individual account he/she manages. The Account Manager ensures that client expectations for their business and their relationship with E2M are set appropriately and achieved. Your role is to build and maintain a strong client relationship, meet the goals and timelines of the original strategy, as well as identify new strategic opportunities. SEO account manager will be a bridge between Client and SEO Project manager.


Responsibilities

  • Clearly communicate all initiatives, strategies, and opportunities to clients as needed and on a weekly/monthly basis.
  • Organize and facilitate client meetings (weekly/bi-weekly calls and monthly reporting calls).
  • Work with Project manager to identify and vet new opportunities for account expansion.
  • Responsible for Account Growth + Retention
  • Work with SEO project manager to ensure client work/deadlines are delivered on time.
  • The ability to communicate well verbally and written (internally and externally)


Requirements/Skills

  • Knowledge of standard and current SEO best practices for both Content and Onsite factors.
  • Experience with SEO reporting
  • Familiarity with tools such as Ahrefs, Screaming Frog, Semrush, MOZ, etc.
  • Familiarity with web analytics tools such as Google Analytics, Google Search Console.
  • Excellent communication skills
  • Critical thinker and problem-solving skills
  • Excellent understanding in dealing with internal team and cross team
  • 2-3 years of experience in a client facing role


Read more
doorstep fuel
doorstep fuel
Agency job
via RedString by Kaushik Reddyshetty
Hyderabad
4 - 8 yrs
₹12L - ₹18L / yr
Content Strategy
Content Writing
Social Media Marketing (SMM)
Branding
Public Relations
+1 more

Lead – Brand & Digital Communication

Location: Madhapur, Hyderabad

Employment Type: Full-Time

Experience: 4-8 Years

Reporting To: Founder / CEO

About the Role

We are looking for a Brand & Digital Communications Lead to manage the company's brand identity, social media presence, public relations, and corporate communications. The role involves working directly with the Founder/CEO to develop communication strategies, create engaging content, and strengthen brand visibility.

Key Responsibilities

Brand Strategy: Develop and execute brand communication strategies to improve brand awareness and market positioning.

Social Media Management: Manage LinkedIn and other social media platforms, including content planning, publishing, and engagement.

Founder Communications: Create LinkedIn posts, articles, speeches, and thought-leadership content for the Founder/CEO.

Public Relations: Build media relationships, manage press releases, coordinate interviews, and handle PR activities.

Content & Storytelling: Create compelling content, customer success stories, case studies, blogs, and company announcements.

Market Research: Monitor industry trends, competitor activities, and brand communication opportunities.

Cross-functional Collaboration: Work with internal teams to gather business updates and coordinate marketing initiatives.

Brand Consistency: Maintain consistent messaging across channels while ensuring confidentiality of sensitive information.

Requirements

4-8 years of experience in brand communications, digital communications, PR, content strategy, or related fields.

Strong written and verbal communication skills.

Proven experience in social media management, particularly LinkedIn.

Excellent storytelling, content creation, and editorial skills.

Experience working with founders, CEOs, or senior leadership.

Understanding of PR, media relations, and corporate communications.

Ability to independently manage communication strategies and execute campaigns.

Experience in startups or high-growth companies is preferred.

Strong organizational skills, attention to detail, and discretion.

Read more
Hiraya Digital
at Hiraya Digital
2 candid answers
Human Resources
Posted by Human Resources
Remote only
1 - 5 yrs
₹1L - ₹6L / yr
Social media management
Graphic Designing
Adobe Creative Suite
Content Strategy
PPC
+4 more

We seek a highly motivated Marketing Manager to join our dynamic team at Hiraya Digital. The ideal candidate will have a strong background in design and marketing, with the ability to create and manage engaging social media content. They should possess excellent communication skills, be fluent in English, and be available during US time zones.


Responsibilities:

● Develop and execute a comprehensive marketing strategy aligned with client needs and goals.

● Lead the marketing team in creating innovative campaigns to engage clients' target audiences.

● Closely involved in cross-checking, approving, and overseeing social media postings.

● Oversee the creation of high-quality content such as social media graphics, content calendars, emailers, and websites.

● Collaborate with cross-functional teams to address clients' challenges in real time.

● Work closely with graphic designers and video editors to produce compelling visual content.

● Implement digital marketing strategies to enhance brand visibility and drive website traffic

.● Stay updated and Manage paid advertising campaigns, including Google Ads, Facebook Ads, and other platforms.

● Analyze campaign performance metrics and recommend optimizations.

● Stayupdated with digital marketing trends and best practices.

● Provide strategic solutions and act as a thought leader within the team.

● Effectively communicate ideas and strategies to clients.

● Thrive in a fast-paced work environment. Requirements

: ● Minimum3years of working experience as a Marketing Manager.

● Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.

● Proven experience in project management.

● Proven experience in digital marketing or marketing coordination roles, with a solid understanding of social media platforms.

● Excellent written and verbal communication skills, with the ability to craft engaging content.

● Strong organizational and time-management skills, capable of handling multiple tasks and deadlines.

● Ability to work independently and collaboratively in a fast-paced, remote work environment.

● Availability to collaborate during US time zones as needed. Expertise in Software:

● Expertise in Meta suite (Instagram, Facebook, Whatsapp).

● Expertise in Design tools such as Photoshop and Illustrator.

Read more
Gurugram
2 - 5 yrs
₹4L - ₹6L / yr
Order management
O2C
Order to cash
SAP
process associates
+2 more

Job Title: Order Management Executive (Order, Warranty & Returns)

Location: Golf course road, Gurgaon

Experience: 2-5 year in order management (O2C)

salary: negotiable

Qualificaton: Graduate

Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)

Shift Timings: 9:30 AM to 6 PM


The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.


Key Responsibilities

Order Management -

  • Process incoming orders across multi-channel e-commerce platforms.
  • Track shipment milestones to ensure on-time delivery metrics.
  • Resolve order bottlenecks by coordinating directly with warehouse teams.
  • Manage inventory allocations for backordered or high-demand items.

Return Investigation &; Reporting -

  • Analyse return data to identify systemic product defects.
  • Generate weekly reports on return rates and root causes.
  • Inspect flagged return items to verify customer fraud or damage.
  • Collaborate with QA teams to implement corrective action plans.

Warranty Processing & Coordination -

  • Evaluate warranty claims against established company policy guidelines.
  • Coordinate replacement logistics or issue customer credits efficiently.
  • Maintain documentation of all claim approvals and denials.
  • Liaise with vendors regarding factory-level defects and reimbursement.


Job Requirements -

  • Education: Bachelor’s degree is a must.
  • Experience: 2–5 years in Operations or Order management.
  • Systems: Proficiency with ERP software (SAP exp will be a Plus).
  • Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
  • Order creation: Order to Cash experience is must.
  • Exposure: Global customer handling will be a plus.
  • Analytical Mindset: Ability to translate raw data into actionable insights.
  • Attention to Detail for RIR: Precision in auditing claims and processing orders.
  • Communication: Strong cross-functional collaboration and vendor management skills.
  • Problem-Solving: Quick resolution of logistics conflicts and customer disputes.


Mail updated resume with salary details-

email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743



Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos