
CRM Executive (Voice Process)
Department: Customer Service
Employment Type: Full-Time
Shift Type: Rotational Shifts with Weekly Offs
Role Overview:
We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.
Key Responsibilities:
- Handle inbound and outbound voice calls professionally.
- Resolve customer queries and complaints with empathy and efficiency.
- Maintain accurate call records and update CRM tools regularly.
- Ensure customer satisfaction by providing prompt and effective support.
- Work collaboratively with team members to meet daily service metrics.
Requirements:
- Minimum 1 year of experience in a Customer Service (Voice Process) role.
- Excellent verbal communication skills in English.
- Customer-focused attitude with problem-solving ability.
- Comfortable working in rotational shifts and with weekly offs.
- Basic knowledge of CRM tools and systems is a plus.

Similar jobs
Software Engineer, Low-Latency Systems
- Employment Type: Full-time
- Experience Level: senior-level (7–10 years)
About the Role
We are hiring a Software Engineer, Low-Latency Systems to design and optimize the core infrastructure powering our algorithmic trading systems. In this role, you will work on latency-critical execution paths where nanoseconds, cache lines, memory layout, and network behavior matter.
This is a hands-on engineering position for someone who enjoys building high-performance systems and reasoning deeply about correctness, throughput, and tail latency. Prior trading domain experience is helpful but not required—we value engineering depth and systems thinking above all else.
What You’ll Do (Responsibilities)
- Build Core Infrastructure: Design, develop, and maintain low-latency components including order routing, market data handling, and execution pipelines.
- Optimize Performance: Profile and optimize critical code paths to minimize throughput and tail latency.
- Collaborate Across Teams: Work closely with quant and trading teams to translate complex strategy requirements into highly efficient infrastructure primitives.
- Drive System Design: Contribute to architectural decisions around threading models, memory layout, and network stack configurations.
- Ensure Reliability: Improve observability and operational performance across trading infrastructure. Participate in on-call rotations, incident response, and post-mortems to keep systems running smoothly.
What We’re Looking For (Requirements)
- Experience: 7 to 10 years of professional experience in systems engineering, with a demonstrable focus on low-latency systems or high-performance computing (HPC).
- Language Proficiency: Strong, production-level proficiency in Rust and/or C++.
- Systems Depth: Comfort reasoning about memory management, lock-free data structures, compiler behavior, and CPU-level performance.
- Tooling: Experience using Linux performance tooling such as perf, flamegraphs, strace, or similar tools.
- Networking Fundamentals: Solid understanding of network stack behavior, including TCP, UDP, multicast, and kernel bypass.
- Problem Solving: Ability to debug complex production issues and optimize systems under real-world constraints.
Nice to Have (Bonus Points)
- Prior exposure to trading systems, market data feeds, or exchange connectivity.
- Familiarity with financial market protocols (e.g., FIX, ITCH, OUCH).
- Experience with low-latency networking technologies like DPDK, RDMA, or kernel bypass.
- Familiarity with co-location environments and latency-sensitive infrastructure.
Culture & Fit
We are looking for an engineer who takes ownership, thrives in ambiguous and fast-moving environments, and holds an incredibly high bar for correctness and performance. If you love drilling down into the lowest levels of software to squeeze out maximum efficiency, we want to hear from you.
Job Role: AI/ML Intern (LLMs & Agent Systems)
Location: Bangalore, India (On-site)
Duration: 6 Months
Company Overview:
IAI Solution Pvt Ltd operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insight across domains.
We’re currently seeking passionate and skilled AI/ML Interns who are eager to contribute to real-world AI development, have hands-on experience with model fine-tuning, and are adept in prompt engineering. If you're ready to work on impactful projects and expand your expertise in AI, we’d love to hear from you.
Position Summary: We’re an AI/ML research-driven team focused on building intelligent AI Agents and RAG-based systems for real-world applications in finance, business, and personal assistance.
Our work combines applied research and fast-paced product development to create powerful, modular AI systems that think, reason, and act.
About the Role
As an AI/ML Intern, you’ll work closely with our core AI/ML team on projects involving LLMs, retrieval systems, and agentic reasoning.
You’ll contribute to experiments, data preparation, model evaluation, and prototype development, gaining exposure to both research concepts and production-level AI systems.
Key Responsibilities
- Assist in building and evaluating LLM- and agent-based pipelines (RAG, reasoning, tool use, etc.).
- Conduct small-scale experiments and contribute to prompt design and prompt evaluation.
- Help integrate LLMs with APIs, databases, and internal tools.
- Explore and document recent AI agent frameworks and LLM techniques.
- Collaborate with backend engineers to test and deploy prototypes.
Requirements
- Strong foundations in Machine Learning and Deep Learning concepts.
- Good understanding of LLM fundamentals - tokenization, embeddings, attention, context, etc.
- Some exposure to Prompt Engineering and reasoning patterns like Chain of Thought or ReAct.
- Experience in Python and libraries like PyTorch, NumPy, Pandas.
- Familiarity with Git/GitHub for version control.
- Curiosity and ability to learn quickly in a research-focused environment.
Preferred Qualifications
- Experience with Hugging Face Transformers/Datasets.
- Exposure to RAG systems and vector databases (Qdrant, Pinecone, Weaviate, Chroma).
- Awareness of LangChain, LangGraph, or other LLM/Agent frameworks.
- Knowledge of Docker, Redis, or basic database usage (PostgreSQL/MongoDB).
- Understanding of OpenAI, Anthropic, Ollama, or other model inference APIs.
What We Value
Curiosity, ownership, clarity of thought, and an understanding of why systems work the way they do, not just how to use them.
Perks
- Hands-on experience with real-world AI deployments.
- Work with state-of-the-art AI tools and platforms.
- Mentorship from top AI engineers and researchers.
- Flexible, innovation-driven work culture.
Key Tasks & Accountability:
- Collaborate with development teams and product managers to create innovative software solutions.
- Able to develop entire architecture, responsive design, user interaction, and user experience.
- The ability to use databases, proxies, APIs, version control systems, and third-party applications.
- Keep track of new development-related tools, frameworks, methods, and architectures.
- The developer is in charge of creating APIs depending on the architecture of the production application.
- Keeping up with the latest advancements in programming languages and server apps.
Skills:
- Comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.
- Knowledge of React, Redux and API Integration.
- Experience with backend technology like NodeJs, Microservices, MVC Framework and Data Base connection.
- Knowledge on SQL/NoSQL such as MySql, mongoDB.
- Knowledge of cloud such as AWS.
- Team player with a knack for visual design and utility.
Responsibilities:
Providing software application support under the supervision of the Senior Engineer.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, internal users, and clients to improve application performance.
Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
Keeping a record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Providing front-end support to clients and colleagues in other departments.
Requirements:
A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Demonstrable experience as an application support engineer in a related field.
Advanced knowledge of integration and system testing
Ability to manage code migration, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and web-based clients.
Advanced proficiency in determining the causes of application errors and repairing them.
Timeswap Labs is building the first fully decentralized money market protocol within the DeFi ecosystem. We are solving one of the hardest problems in DeFi of building trust less & permissionless money markets without using any external Oracle.
Timeswap uses a proprietary AMM for price discovery of interest rates & collateralization ratio without using an external Oracle. Timeswap enables debt financing for long tail assets just like Uniswap enabled equity financing for long tail assets. Timeswap is backed by founders of a multi-billion-dollar crypto protocol, top tier VC funds from Silicon Valley & Singapore and by prominent Angel Investors in the web 3.0 ecosystem.
Role: Senior Smart Contract Developer (Full Time)
We are hiring a full time Senior Smart Contract developer with demonstrated experience in deploying smart contracts on Ethereum mainnet and other EVM compatible blockchains. The developer will work closely with our Founder and other smart contract engineers in the team.
Must Have:
• Minimum 3-4 yrs full time work experience in developing & deploying smart contracts in a verified Decentralised protocol
• Minimum 3-4 years experience on working with NodeJS
• Verifiable previous experience deploying smart contracts on Ethereum mainnet with code references
• Strong experience with the EVM and writing high-quality, well-tested Solidity code
• Basic understanding of DeFi applications & mechanism design with security first approach
• Familiarity with common smart contract frameworks (e.g. Hardhat / Brownie / OpenZeppelin) and security practises
Good to have:
• Prior experience deploying any DeFi application
• Familiarity with GraphQL
• Familiarity with web3.js / ethers.js / Typescript / ELM / Alchemy or similar RPC Providers
• Familiarity in writing property-based tests for smart contracts
• Developing SDK/Developer utilities
How to Apply:
• Share your CV with previous code references (GitHub)
• Briefly describe your prior experience and how that will help in the aforementioned role .

Description
Your primary objective will be the development of full stack applications.
Responsibilities
- Design, develop and improve the applications.
- Lead design of major software components, systems, and features.
- Work closely with engineering partners and clients, to enhance the growth of the company.
Requirements
Required Experience, Skills and Qualifications:
- 3-5 Years of total experience in Node.js and Angular.
- Strong understanding of Node.js and its concepts and any of the Node.js frameworks like Express, Next JS
- Understanding the nature of asynchronous programming and its characteristics.
- Must be experienced in any relational database(MySQL, PostgreSQL, etc)
- Basic understanding of front-end technologies, such as HTML5, and CSS.
- Basic understanding of front-end frameworks, like Angular or React and so on.
- Good understanding of code versioning tools, such as Git.
- Basic understanding of cloud services like AWS
Competency Skills Required:
· Good Communication Skills
· Team Player
· Problem Solving and decision making skills
· Innovative and creative
Develop new APIs, modify the existing API using Node.js, MongoDB, JavaScript..
Create new, modify existing web pages using React.js, JavaScript.
Support the current release, production issues with code fixes.
Work on new future releases, projects and deliver within timelines.
Setup the Servers with Node.js, MongoDB, React.js, etc. in the Linux environment.
Strong knowledge of PHP web frameworks such as Core PHP, CodeIgniter, Yii, Laravel.
- Strong knowledge of open source platforms like WordPress
- Strong Knowledge in Mysql Database. Analyze, Create, and Normalize databases independently.
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object-oriented PHP programming
- Strong in Javascript, Ajax, Jquery.
- Knowledge of Apache Server and Linux.
- Knowledge of XML, HTML, HTML5, XHTML, CSS
- Should be able to handle the project independently.
- Can understand and work on running projects.
- Can be able to handle multiple projects simultaneously.
- Optimization and performance
Responsibilities and Duties
Working on the live project and client communication








