CRM Executive (Voice Process)

Location: Hyderabad (Mandatory)

Experience: 4–5 Years

Education: B. Pharmacy / M. Pharmacy with MBA

Travel: Willingness to travel frequently to Mumbai

Job Overview

We are seeking an experienced Business Development professional to support and drive growth initiatives in US and EU regulated pharmaceutical markets. The role requires strong exposure to finished dosage formulations, formulation licensing deals, and techno-commercial evaluations, along with an established Hyderabad pharma industry network. The incumbent will work closely with the BD Manager and support end-to-end business development activities for regulated markets.

Key Responsibilities

• Support business development initiatives focused on US & EU regulated markets

• Identify, evaluate, and pursue formulation licensing opportunities

• Understand regulatory requirements for regulated markets and maintain updated databases

• Provide complete end-to-end support to the Business Development Manager

• Conduct techno-commercial evaluations, feasibility studies, and opportunity assessments

• Prepare and manage costing sheets, pricing models, and commercial proposals

• Track potential opportunities, follow up with partners, and convert them into qualified leads

• Analyze internal and external data and present concise reports and summaries to management

• Coordinate with internal teams including Regulatory Affairs, R&D, Finance, and Supply Chain

• Maintain strong relationships with existing partners and identify new collaboration opportunities

• Leverage the Hyderabad pharma ecosystem to generate new business leads

• Support negotiations, documentation, and licensing discussions as required

Domain Knowledge & Skills Required

• Strong knowledge of finished dosage formulations

• Hands-on exposure to formulation licensing deals

• Understanding of USFDA and EU regulatory requirements

• Techno-commercial evaluation and costing expertise

• Experience in regulated market business development

• Strong data analysis and reporting skills

• Ability to manage multiple opportunities simultaneously

• Excellent communication and stakeholder coordination skills

• Strong follow-up and deal-closure mindset

• Established network within the Hyderabad pharma industry

We are looking for a Mobile Lead (IOS & Android) for one of the leading TMT bar manufacturers & suppliers in Kolkata.

Role - Mobile Lead (IOS & Android)

Experience - 5+ years

Location - Kolkata

Job Description :-

As a Mobile Lead, your primary responsibility is to oversee the development and maintenance of mobile applications for our organization. 

Some of the key job responsibilities include :-

1. Leading the Mobile Development Team: You will lead a team of developers, designers who are responsible for building and maintaining mobile applications. You will be responsible for Coding, delegating tasks, setting goals and timelines, and overseeing the team's performance to ensure that the development process runs smoothly.

2. Developing Mobile Applications: You will be responsible for developing mobile applications for iOS and Android platforms, using a range of programming languages such as Swift, Java, Kotlin, and React Native. You will need to ensure that the application is scalable, user-friendly, and meets the specific requirements of the organization.

3. Collaborating with Stakeholders: You will be responsible for collaborating with various stakeholders in the organization, including product managers, project managers, designers, and other development teams to understand the requirements and objectives of the application. You will need to ensure that the application aligns with the overall product roadmap and meets the business objectives.

4. Ensuring Quality: You will be responsible for ensuring the quality of the mobile application, including testing, debugging, and fixing any issues that arise during the development process. You will need to

ensure that the application is free of bugs, runs smoothly, and meets performance and usability standards.

5. Keeping Up with Emerging Trends: You will need to stay up to date with the latest developments in mobile technology, and emerging trends in user experience and design. You will need to ensure that the mobile application is using the latest technologies and is in line with industry best practices.

6. Managing Project Budget: You will be responsible for managing the budget for mobile development projects, including resource allocation, vendor management, and contract negotiations.

Overall, the Mobile Lead is a critical role that requires a strong understanding of mobile development processes and the ability to lead a team to deliver high-quality mobile applications.

We are dedicated to supporting the Business Central product and have a very experienced team of expert consultants in the field, all with about 10 or more years of experience. 

• 5+ years' Dynamics NAV development experience and at least 2 years in AL development.
• Experience working with NAV versions 2017, 2018, and D365 Business Central
• Developing complex customisations, data migration, plugins, and integration to external systems
• Debugging and troubleshoot issues related to NAV/BC code
• Power Platform (PowerApps, Power BI, and Power Automate)
• SQL and .NET, SSRS, AL Programming and integrations
• Experience in report layout developments
• Experience with Web APIs including SOAP, Rest OData, etc.
• Experience in NAV upgrades
• Previous experience working with geographically diverse teams.

The candidate should be self-motivated and customer-focused with excellent English communication skills, both written and verbal. Attention to detail is important in the role. We are looking for someone with a positive attitude, a self-starter, skilled at implementing solutions, and experience at support.

Primary/Essential Duties and Key Responsibilities:

• Proactively manage a portfolio of  customers once the implementation phase is completed
• Develop and build strong relationships with key customer stakeholders 
• Understand customers’ needs and priorities to optimize the use of the platform
• Identify new opportunities: up-sell, cross-sell, additional training
• Effectively communicate application features and product information for new releases and facilitate their adoption
• Be the voice of the customer and provide internal feedback on how we can better serve our customers
• Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results
• Resolve billing and Support inquiries in a timely and productive manner
• Coordinate small customer projects

Required Qualifications: 

• Well-organized and excellent time management abilities
• Proven ability to collaborate and build strong relationships with customers especially at the Executive level
• Exceptional oral and written communication skills and attention to detail
• Minimum 4-5 years experience 

Travel Requirements: