CRM Executive (Voice Process)

Job description:

6+ years of hands on experience with both Manual and Automated testing with strong preference of experience using AccelQ on Salesforce ans SAP platforms.

Proven expertise in Salesforce particularly within the Sales Cloud module.

Proficient in writing complex SOQL and SQL queries for data validation and backend testing.

Extensive experience in designing and developing robust, reusable automated test scripts for Salesforce environments.

Highly skilled at early issue detection, with a deep understanding of backend configurations, process flows and validation rules.

Should have a strong background in Salesforce testing, with hands-on experience in automation tools such as Selenium, Provar, or TestNG. 

You will be responsible for creating and maintaining automated test scripts, executing test cases, identifying bugs, and ensuring the quality and reliability of Salesforce applications. 

A solid understanding of Salesforce modules (Sales Cloud, Service Cloud, etc.) and APIs is essential. 

Experience with CI/CD tools like Jenkins and version control systems like Git is preferred. 

You will work closely with developers, business analysts, and stakeholders to define test strategies and improve the overall QA process. 

Total Yrs. of Experience

12+

Relevant Yrs. of experience

12 years

Detailed JD (Roles and Responsibilities)

Role – SAP AR/FSCM Expert

• Proven ability to engage with business process owners to understand the business needs and priorities, lead requirement gathering and analysis, and design solutions
• In depth knowledge of AR/FSCM (Collections, Dispute, Credit Management) along with upstream processes
• Solid SAP configuration experience in: FI (GL, AR), FSCM, integration with SD, incoming payments matching.
• Experience in implementing large and complex SAP Projects, solution build, configuration and delivery to meet business requirements. 
• Expert hands-on experience in developing WRICEW based on business requirements
• Preferred to have experience in cash matching apps e.g. FS2 Auto bank
• Preferred to have experience with middleware e.g. SAP PO and API technologies

Preferred to have experience with SAP Solution Manager

Mandatory skills

FSCM

Desired/ Secondary skills

FICO and FSCM

Domain

Finance

WFO/WFH/Hybrid WFO

Hybrid

Key Responsibilities:-

-Content Creation - Research and create scripts for social media banner or videos for marketing campaigns and content calendars.

-Digital Marketing Strategy - Collaborate with team members to develop and execute digital marketing strategies that align with company goals.

-Social Media Management - Develop and manage social media profiles of clients to grow followers, user engagement and brand reputation

-Paid Ads Campaign Management - Designing promotional campaigns on Meta, Google Ads, LinkedIn Ads etc. to fetch leads for clients with strategic offers

-Reporting & Analysis - Track and report the performance of digital marketing campaigns using analytics tools.

What We’re Looking For

a) Creative Minds - Thinkers who love experimenting with new ideas and thrive in a fast-paced environment.

b) Independent Personality: Ambitious individuals who know how to get the job done on their own

Qualifications

Education: Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.

Experience: 1+ year(s) of experience in Digital Marketing, Content Creation, or Social Media Management.

Excellent Communication Skills in Written and Spoken English

Description

We're seeking a qualified and motivated Business Development Executive who is responsible for developing the sales team.

As a remote worker, building good customer relationships, and closing deals for our annual car and bike subscription products.

Auto mechanics is a growing company that prides itself on the quality of its products and the commitment to customer satisfaction.

Our team is passionate about what we do and we strive to achieve excellence in every aspect of the business. The successful

candidate will be an integral part of our dynamic team and will be responsible for driving our growth through effective sales strategies.

Requirement & Skills

Develop a growth strategy focused both on financial gain and customer satisfaction

Communication and negotiation skills

Proven sales track record

Ability to build rapport

Experience: 1 - 3 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: BA in business administration or a related field/Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00am - 7:00pm

Mandatory language: English

Total Rewards Analyst

From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.

Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like

What You Will Be Doing

As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.

Responsibilities

• Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
• Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
• End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
• Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
• Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
• Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
• Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
• Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
• Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
• Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
• Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
• Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
• Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
• Partner with global total rewards teams to derive and deliver solutions at scale

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

We need both Fresher & Experienced candidates to work as "Tele Caller" for our own organization.

Designation- Tele Caller

Profile-

• Calling prospective students for admission and counseling
• Coordinating with other departments for institution daily operational need
• Basic administration job
• Knowledge of basic computer handling for making MIS
• Good communication skill and convincing power

Education- Should be a Graduate

Experience- 0 year - 2 year

Skill- Additional skills in the respective position will be an added advantage