
Department: Customer Service
Employment Type: Full-Time
Shift Type: Rotational Shifts with Weekly Offs
Role Overview:
We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.
Key Responsibilities:
- Handle inbound and outbound voice calls professionally.
- Resolve customer queries and complaints with empathy and efficiency.
- Maintain accurate call records and update CRM tools regularly.
- Ensure customer satisfaction by providing prompt and effective support.
- Work collaboratively with team members to meet daily service metrics.
Requirements:
- Minimum 1 year of experience in a Customer Service (Voice Process) role.
- Excellent verbal communication skills in English.
- Customer-focused attitude with problem-solving ability.
- Comfortable working in rotational shifts and with weekly offs.
- Basic knowledge of CRM tools and systems is a plus.

About Intellikart Ventures LLP
About
Similar jobs
1.4+ years of software development experience
2. Strong experience with Kubernetes, Docker, and CI/CD pipelines in cloud-native environments.
3. Hands-on with NATS for event-driven architecture and streaming.
4. Skilled in microservices, RESTful APIs, and containerized app performance optimization.
5. Strong in problem-solving, team collaboration, clean code practices, and continuous learning.
6. Proficient in Java (Spring Boot) and Python (Flask) for building scalable applications and APIs.
7. Focus: Java, Python, Kubernetes, Cloud-native development
Ideal Candidate
10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.
Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.
Proficiency in SQL, Python, and Scala for data processing and analytics.
Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.
Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice
Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.
Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery
Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).
Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.
Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.
Proven ability to drive technical strategy and align it with business objectives.
Strong leadership, communication, and stakeholder management skills
Ideal Candidate
At least 8+ years of experience in Product design
Preferred Qualifications:
Bachelor’s degree in engineering or a related field
Advanced degree in UX design, HCI, or related design fields
At least 5 years of experience designing for data product or B2B SaaS experiences
At least 5 years with working with a variety of business partners and delivering outcomes
At least 5 years with familiarity with design and prototyping tools, such as Figma
At least 2 years of familiarity with working and contributing to an established design system
Job Title: Senior .NET Developer (Remote)
Experience: 7+ Years Location: India (Remote)
Apply:jobs[at]cookieanalytix[dot]net
Company Overview: We are a dynamic and rapidly growing tech company looking for a talented Senior .NET Developer to join our team. As a Senior .NET Developer, you will work with a team of skilled professionals to build high-quality, scalable applications and contribute to the development of innovative software solutions.
Key Responsibilities:
* Design, develop, and maintain high-performance applications using .NET technologies.
* Collaborate with cross-functional teams to define, design, and ship new features.
* Write clean, maintainable, and efficient code.
* Optimize and troubleshoot SQL queries for database performance.
* Work with large, complex data sets and ensure the integrity of the database.
* Participate in code reviews and contribute to best practices for software development.
* Continuously improve development processes and implement automation where possible.
* Ensure all applications meet quality standards and provide excellent user experiences.
Required Skills and Experience:
* 7+ years of experience as a .NET Developer with a proven track record of designing and developing scalable applications.
* Strong proficiency in ASP.Net, C#, Web API, React/ Angular, Entity Framework.
* Solid experience with SQL Server, including database design, writing optimized queries, and performance tuning.
* Excellent problem-solving skills and the ability to debug and optimize complex systems.
* Strong communication skills with the ability to work independently and as part of a team in a remote setting.
Why Join Us?
* Work from the comfort of your own home in a fully remote environment.
* Opportunity to work on innovative and challenging projects.
* Collaborative and inclusive work culture.
Role & Responsibilities:
- Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
- Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
- Transform business and design needs into innovative products.
- Drive all projects to completion within deadlines.
- Perform thorough testing to find issues ahead of time.
- Engineering software needs more precise analysis & coding skillset
- Enhance skillset by working with fortune 500 clients
- Interacting with internal team.
Qualifications:
- B.E in computer science or related fields.
- Hand on development experience with web & database technologies (MS SQL).
- Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
- Ability to work at the tactical and strategic levels of IT initiatives.
- Impressive hands-on experience in .Net technologies.
- Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS, .Net Core.
- Self-Motivated, flexible & Innovative.
Responsibilities :-
· Discuss training plans with customers to build custom courses to suit their needs.
- Maintain records of training activities, participant progress, and program effectiveness.
- Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
- Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
- Update course documentation as needed to ensure timeliness and relevance.
- Has a mix of being a technical instructor, a solution architect, and an evangelist.
- Coordination of training schedules to ensure the most efficient use of resources.
- Work in tandem with peers in technical training to develop best in class training department across all areas of training.
- Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
- Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
- Help to create, test, and review new and existing courseware.
- Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
- Keep informed of and maintain proficiency with all company products.
- Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.
Skills
Teaching
Adaptability
Public speaking
Active listening
Communication
- Bachelor's or Graduate's Degree in business, business administration, computer science or railroad engineering or equivalent experience.
- Experience with LMS, Cloud, Cloud computing, computing, and Camtasia processes, software and systems.
- A leader and collaborator with strict attention to detail.
- Comfortable making decisions and suggesting problem solving measures.
- Can run expercies and other mechanisms.
- Prior consulting experience.
- Demonstrated skill at time management.
As the successful candidate, you will be required to:
- Design, develop and maintain data quality assurance framework
- Work in conjunction with BI and Data Engineers to ensure high quality Data Deliverable
- Design and develop testing frameworks to test ETL jobs, BI reports and Dashboards and other data pipelines
- Write SQL scripts to validate data in the data repositories against the data in the source systems
- Write SQL scripts to validate data surfacing in BI assets against the data sources
- Ensure data quality by checking against our ODS and the front-end application
- Track, monitor and document testing results
To be eligible for this role, you should possess the following:
- Demonstrated ability to write complex SQL/TSQL queries to retrieve/modify data
- Ability to work in an Agile environment
- Ability to learn new tools and technologies and adapt to an evolving tech-scape
Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, colour, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.
Responsibilities:
- Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation.
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
- Coordinated internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments.
- Analyse project progress and, when necessary, adapt scope, timelines, and costs to ensure that the project team adheres to project requirements.
- Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes.
- Establish and maintain processes to manage scope over the project lifecycle, set project quality, and performance standards, and assess and manage risk within, and across, multiple projects.
- Structure and manage integrated, multi-track project performance databases for multiple digital, print, social, broadcast, and experiential projects, with an eye on overall progress.
- Develop and maintain partnerships with outside resources including third-party vendors and researchers.
- Monitor and assign resources appropriately to streamline project efficiency and maximise deliverable outputs.
- Report project outcomes and/or risks to the appropriate management channels as needed escalating issues as necessary based on project work plans.
Requirements:
- Bachelor's degree in computer science, business, or a related field.
- 4-11 years of project management and related experience.
- Project Management Professional (PMP) certification (completed).
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, and timeline.
Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.
Good to have: Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.
Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment








