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Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement
Criteria:
- Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
Description
Position Overview:
We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.
Key Responsibilities:
● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
Qualifications:
● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
Why Join company?
● Opportunity to work with a cutting-edge financial technology company.
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
● Professional development and growth opportunities.
REQUIRED SKILLS:
Project Management, Data Analysis, SQL queries, Client Engagement
MANDATORY CRITERIA:
- Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
DESCRIPTION:
About the company:
The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.
POSITION OVERVIEW:
We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.
KEY RESPONSIBILITIES:
- Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
- Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
- Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
- Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
- Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
- Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
- Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
QUALIFICATIONS:
- 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
- Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
- Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
- Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
- Proven expertise in financial operation processes and related software solutions is a plus
- Proficiency in developing business intelligence solutions or with low-code tools is a plus
WHY JOIN US?
- Opportunity to work with a cutting-edge financial technology company.
- Collaborative and innovative work environment.
- Competitive compensation and benefits package.
- Professional development and growth opportunities.
Key Responsibilities:
● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
● Project Management: Lead the end-to-end implementation , ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging platform. Utilize process mapping and data analysis to drive continuous improvement.
● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
Qualifications:
● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
Why Join ?
● Opportunity to work with a cutting-edge financial technology company.
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
- ● Professional development and growth opportunities.
- Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
Key Responsibilities:
● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
● Project Management: Lead the end-to-end implementatio, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging platform. Utilize process mapping and data analysis to drive continuous improvement.
● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration . Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
Qualifications:
● 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
Why Join ?
● Opportunity to work with a cutting-edge financial technology company.
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
● Professional development and growth opportunities.
We prefer candidates from Kerala.
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project document
Requirements and skills
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Job Profile - We are in search of a smart and highly motivated project manager with 5+ years of experience in the IT industry, who can effectively coordinate our internal resources and the third parties for the flawless execution of projects.
Skills and Qualifications
- Bachelor's degree in computer science, business, or a related field, with at least 2 years of experience in project management and related areas.
- Excellent client-facing and internal communication skills.
- Proficiency in project management tools and methodologies.
- Ability to delegate and allocate responsibilities efficiently to manage projects end to end.
- Resource management skills and ability to handle complex / sensitive issues
- Solid organizational skills including attention to detail and multi-tasking skills
- Project Management Professional (PMP) certification is preferred.
- Awareness about the latest technologies for product development and execution.
Roles and Responsibilities
- Manage project work in alignment with the Statement of Work (SOW) obligations and ensure accurate team reporting.
- Develop and manage a detailed project schedule and work plan with proper cost and time estimates.
- Ensure that all projects/releases are delivered on-time within the scope to attain customer satisfaction.
- Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
- Ensure teams follow the correct procedures, policies and documentation requirements across project phases.
- Build and structure project teams to ensure maximum performance.


