CRM Executive

Job Description/Preferred Qualifications

Qualifications

•            Bachelor's degree in computer science, Software Engineering, or a related field.

•            Proven experience as a VC++ Developer.

•            Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.

•            Interface with COM ports, USB devices, PCI cards, and Ethernet networks.

•            Familiarity with data structures, algorithms, and design patterns.

•            Ability to debug and optimize multithreaded applications.

•            Strong understanding of Visual C++ and object-oriented programming principles.

•            Experience with software development methodologies.

•            Excellent problem-solving skills and attention to detail.

•            Good communication and teamwork skills.

•            Ability to work independently and as part of a team.

Desired Qualifications

•            Knowledge of Modbus and SECS/GEM protocols.

•            Knowledge of Windows Kernel-Mode Drivers.

•            Experience in coding for industrial automation.

•            Familiarity with liquid chemical analytical hardware.

•            Experience in Semiconductor Manufacturing Equipment.

Responsibilities

* Develop and maintain software applications using Microsoft Visual C++.

* Develop new features to control KLA Analyzer and Doser hardware in established code base.

* Collaborate with cross-functional teams to define software requirements.

* Write clean, efficient, and maintainable code.

* Debug, troubleshoot, and fix software issues.

* Conduct code reviews to ensure adherence to best practices.

* Optimize application performance for speed and scalability.

* Participate in the full software development lifecycle, from requirement gathering to deployment.

Must-Haves (If you have, please mention in your resume)

B.Tech/MSC/M.Tech/MS Mandatory

Years of experience in C++: Min 3 Years

Years of experience in MFC: Min 3 Years

Experience in Data structure and algorithm

Experience in Windows Environment (Win 32)

Experience from Product company a MUST

Relocation to Chennai is mandatory

Company: Optimum Solutions

About the company: Optimum solutions is a leader in a sheet metal industry, provides sheet metal solutions to sheet metal fabricators with a proven track record of reliable product delivery. Starting from tools through software, machines, we are one stop shop for all your technology needs.

Role Overview:

• Creating and managing database schemas that represent and support business processes, Hands-on experience in any SQL queries and Database server wrt managing deployment.
• Implementing automated testing platforms, unit tests, and CICD Pipeline
• Proficient understanding of code versioning tools, such as GitHub, Bitbucket, ADO
• Understanding of container platform, such as Docker

Job Description

• We are looking for a good Python Developer with Knowledge of Machine learning and deep learning framework.
• Your primary focus will be working the Product and Usecase delivery team to do various prompting for different Gen-AI use cases
• You will be responsible for prompting and building use case Pipelines
• Perform the Evaluation of all the Gen-AI features and Usecase pipeline

Position: AI ML Engineer

Location: Chennai (Preference) and Bangalore

Minimum Qualification:  Bachelor's degree in computer science, Software Engineering, Data Science, or a related field.

Experience:  4-6 years

CTC: 16.5 - 17 LPA

Employment Type:  Full Time

Key Responsibilities:

• Take care of entire prompt life cycle like prompt design, prompt template creation, prompt tuning/optimization for various Gen-AI base models
• Design and develop prompts suiting project needs
• Lead and manage team of prompt engineers
• Stakeholder management across business and domains as required for the projects
• Evaluating base models and benchmarking performance
• Implement prompt gaurdrails to prevent attacks like prompt injection, jail braking and prompt leaking
•  Develop, deploy and maintain auto prompt solutions
• Design and implement minimum design standards for every use case involving prompt engineering

Skills and Qualifications

• Strong proficiency with Python, DJANGO framework and REGEX
• Good understanding of Machine learning framework Pytorch and Tensorflow
• Knowledge of Generative AI and RAG Pipeline
• Good in microservice design pattern and developing scalable application.
• Ability to build and consume REST API
• Fine tune and perform code optimization for better performance.
• Strong understanding on OOP and design thinking
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side templating languages
• Understanding accessibility and security compliance, user authentication and authorization between multiple systems, servers, and environments
• Integration of APIs, multiple data sources and databases into one system
• Good knowledge in API Gateways and proxies, such as WSO2, KONG, nginx, Apache HTTP Server.
• Understanding fundamental design principles behind a scalable and distributed application
• Good working knowledge on Microservices architecture, behaviour, dependencies, scalability etc.
• Experience in deploying on Cloud platform like Azure or AWS
• Familiar and working experience with DevOps tools like Azure DEVOPS, Ansible, Jenkins, Terraform

Location : Navi Mumbai

Experience : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities:

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas :- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, Corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

About Upswing

Open banking is a reality of this decade and it needs robust, customizable and secure rails to run on. Our mission is to enable consumer companies to offer differentiated financial products and empower financial institutions with greater reach through our Secure, Scalable, and easy-to-integrate API platform.

Every company today has an opportunity to extend financial services to make banking experiences lively and delightful. Our open finance-as-a-service platform is highly customizable, simple, and modular which significantly reduces the integration effort for our partners to launch financial products in weeks, not years.

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

What will you do if you join us?

• Implement responsive web design principles to ensure that our company website renders well across multiple devices
• Design a framework for creating user apps that grow with the needs of the company
• Monitor website performance, watch for traffic drops related to site usability problems, and rectify the issues
• Review app and feature coding and plan future website upgrades with the development team
• Assist in the development of applications and features that will be put on the website and in internal functions as well

You should have

• Bachelor’s Degree in Computer Science or a related field, with 3+ years of web development experience. Development experience for Mobile screens would be a plus
• Strong knowledge of Javascript. Proficiency in Typescript & React Js would be a plus
• Strong knowledge of web development tools and programming languages

Roles & Responsibilities:

• Develop test plans, test environment and test scenarios for new product features
• Improve test efficiency by adapting an automated approach 

Requirements:

• Should have 1-3 years of IT experience in software testing/automation
• Should have a bachelor’s/master’s degree in engineering/technology from a reputed college/university
• Strong communication skills, both verbal and written
• Should be a good team player who enjoys collaborating with others 

Technical Skills:

• Proficiency in a scripting language, such as Python, Shell Scripting
• Experience in JavaScript test automation frameworks – Protractor/Selenium/TestNG (Primary)
• Experience in developing Continuous Integration pipelines using Jenkins and GitHUB Actions
• Experience with Source control such as GitHUB
• Experience in working with Postgres, Oracle , SQL DB
• Experience in Docker and any other containerization platform.

Desirable Skills:

• Familiarity with the following is a bonus:
• ​​​​​​​NodeJS and npm    
• Jmeter and Groovy Scripting
• Experience in working with SCXML and VXML
• Experience in Contact center industry is added advantage

Why We Need You 

Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.

We’re looking for someone who will help us with:

• Manage, mentor, and grow an extremely talented and energetic engineering team
• Define our engineering culture and process broadly as our first management hire
• Work closely with product and design in determining the strategy and direction of your team
• Define the development process of the team to create a constructive and efficient work environment

Your Role:

• Lead the development of APIs, customer/developer experience, and supporting systems
• Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
• Experience scaling teams and processes in a high growth environment
• Empower the team to achieve a high level of technical productivity
• A strong belief in high engineer agency, responsibility, and accountability
• Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
• A compassionate but clear and focused approach to leadership
• Ability to ruthlessly prioritize in a chaotic and ambiguous environment

Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)

Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.

Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.

Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.

Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.

Apply only if the answer is yes to all of the following :

• 3+ years of Engineering Manager of team size 10-50 experience
• Proven ability to manage high complexity projects
• Motivated by a fast-paced, high impact environment
• Proactive and comfortable with ambiguity
• Well versed with Hiring as well as Firing
• HAVE worked in a B2C Startup for at least a year?
• CAN join in within 30-45 days?