CRM Executive

Experience: 1–2 Years

Location: Jaipur

Employment Type: Full-Time

Industry: Digital Marketing Agency

Job Overview:

We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.

Key Responsibilities:

• Coordinate with different internal teams to ensure timely task completion.
• Track project activities, deadlines, pending tasks, and deliverables.
• Maintain and regularly update CRM with accurate client and lead information.
• Manage follow-ups with internal teams and clients.
• Track client requirements, feedback, approvals, and pending information.
• Ensure proper client onboarding and handover between teams.
• Monitor CRM follow-ups and ensure no leads or client activities are missed.
• Identify process delays and escalate issues to the concerned manager.
• Prepare daily/weekly MIS and process reports for management.
• Maintain trackers, documentation, and process records.
• Support the team in improving internal processes and workflow efficiency.

Requirements:

• 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
• Good knowledge of Excel/Google Sheets and CRM tools.
• Strong communication and follow-up skills.
• Excellent organizational and time-management abilities.
• Ability to coordinate with multiple teams simultaneously.
• Strong attention to detail and problem-solving skills.
• Basic understanding of digital marketing is preferred.
• Ability to work in a fast-paced agency environment.

Key Skills:

CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation

Location: Chakala, Andheri East, Mumbai

Experience: 2-4 Years

Looking for a role where your Zoho CRM expertise can make a real impact?

We're seeking a Zoho CRM Executive who enjoys improving processes, managing CRM data, building automation, and supporting business teams. If you've worked hands-on with Zoho CRM and want to take ownership of CRM operations, we'd love to hear from you.

What You'll Do

• Manage and maintain Zoho CRM on a daily basis
• Create workflows, automation rules, reports, and dashboards
• Support lead management and sales pipeline activities
• Ensure CRM data is accurate, organized, and up to date
• Handle data imports, updates, and cleanup projects
• Work with teams across Sales, Marketing, and Operations
• Support CRM integrations with business tools and platforms
• Identify process improvements and help drive CRM efficiency

What We're Looking For

• 2-4 years of hands-on Zoho CRM experience
• Experience creating workflows and automation
• Strong understanding of CRM data management
• Experience building reports and dashboards
• Good problem-solving and communication skills
• Ability to work independently and take ownership

Nice to Have

• Experience supporting Sales or Marketing teams
• Exposure to CRM integrations
• Experience with CRM process improvement initiatives

Why Join?

• Opportunity to own and improve CRM processes
• Cross-functional exposure across multiple business teams
• High-impact role with visibility and responsibility
• Learning and growth opportunities in operations and CRM management

Apply If You Have

✅ Strong Zoho CRM experience

✅ Experience with workflows, reports, and dashboards

✅ A passion for process improvement and data accuracy

✅ A proactive and solution-oriented approach to work

We're primarily looking for candidates with hands-on Zoho CRM experience.

Springer Capital is actively hiring for the role of CRM & Sales Intern!

Roles and Responsibilities:

• Assist in managing and optimizing the Customer Relationship Management (CRM) system to enhance sales processes.
• Support the sales team in lead generation, qualification, and nurturing activities.
• Conduct market research to identify potential clients and sales opportunities.
• Prepare sales reports, presentations, and other necessary documentation.
• Collaborate with marketing teams to align sales and marketing strategies.
• Assist in developing and implementing sales strategies to achieve targets.
• Maintain accurate and up-to-date customer data within the CRM system.
• Provide administrative support to the sales department as needed.
• Analyze sales data to identify trends and areas for improvement.
• Participate in team meetings and contribute to strategic discussions.

Requirements:

• Currently pursuing or recently completed a degree in Business, Marketing, Finance, or a related field.
• Strong interest in sales and customer relationship management.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Skills and Qualifications:

• Candidates should possess a strong interest in sales and customer relationship management, demonstrating a proactive approach to learning and contributing to the team's success.
• Excellent communication and interpersonal skills are essential for effective client interaction and internal collaboration, ensuring smooth information flow and relationship building.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required to effectively manage data, create reports, and deliver presentations, underpinning the operational efficiency of the sales process.

Summary:

Embark on a rewarding 3-month remote internship at Springer Capital, a leading financial services firm. This opportunity is perfect for driven individuals eager to gain hands-on experience in CRM and sales within a dynamic industry. You will receive a Certificate of Completion and a Letter of Recommendation upon successful completion of the program, along with the flexibility of working hours to accommodate your schedule. This role offers a unique chance to contribute to real-world sales initiatives, enhance your professional network, and develop critical skills in a supportive and growth-focused environment.

Excellent Job Opportunity for Inside Sales Executive role with one of the Ecommerce Company

Location : Mumbai (Vile Parle)

Working Days : 5

Interview Mode : Face to Face

Job Summary:

The role will be responsible for maintaining and enhancing long-term relationships with property owners, tenants, and corporate clients. The role involves ensuring customer satisfaction, handling service requests efficiently, coordinating with internal departments, and driving retention and referral growth for the Property Management business.

Key Responsibilities: 

Customer Relationship & Communication

• Act as the primary point of contact for property owners and tenants.
• Handle all customer queries, feedback, and complaints with prompt and professional responses.
• Maintain regular communication with clients to update on property status, maintenance activities, and tenancy details.
• Build strong relationships through personalized engagement and proactive service.

Service Coordination

• Liaise with internal teams (maintenance, renting, finance, and legal) to ensure smooth service delivery.
• Ensure timely resolution of service tickets and customer issues.
• Coordinate tenant move-ins, move-outs, and periodic property inspections.
• Follow up on maintenance and repair works and communicate updates to clients.

Data & CRM Management

• Maintain updated records of customer interactions, service requests, and resolutions in the CRM system.
• Track customer satisfaction levels and suggest improvements in service delivery.
• Prepare and share periodic reports on customer engagement, feedback trends, and retention metrics.

Retention & Growth

• Support initiatives for customer retention, renewals, and referral generation.
• Contribute to the development of client loyalty programs in paying rent on time from client.

Operational Support

• Assist in on boarding new property owners and ensuring documentation compliance.
• Work with the finance team to manage invoicing, payment follow-ups, and related customer communication.

Telecalling & Customer Support

• Make outbound sales and follow-up calls.
• Answer inbound customer inquiries promptly.
• Resolve customer complaints efficiently.
• Explain product or service features clearly.
• Achieve daily and monthly call targets.

Key Skills & Competencies:

• Excellent communication and interpersonal skills
• Customer-centric mindset with problem-solving attitude
• Ability to multitask and manage multiple client accounts
• Proficiency in MS Office & maintaining Google docs.
• Basic understanding of property management processes
• Strong coordination and follow-up skills
• Attention to detail and professionalism

Qualification & Experience:

• Any Graduate
• 1–3 years of experience in customer relationship management, preferably in property management, real estate, Hospitality management or facility management sectors. Mandatory experience in Telecalling.

About the Role:

We are looking for a Customer Success Executive to manage day-to-day customer support, relationship management, and retention for our growing D2C wellness business. The ideal candidate should have strong communication skills and a genuine sense of empathy, while ensuring every customer has a smooth, satisfying experience with our brand.

Key Responsibilities:

1. Manage day-to-day customer interactions across email, chat, and calls.

2. Respond to customer queries and concerns accurately and promptly.

3. Maintain and update customer records and interaction history on our CRM.

4. Track customer satisfaction and health metrics; flag at-risk or unhappy customers proactively.

5. Handle escalations and difficult conversations with empathy and sound judgment.

6. Educate customers on product usage, ingredients, and routines to improve outcomes and encourage repeat purchases.

7. Coordinate with the operations/logistics team on order issues, returns, and delivery concerns.

8. Collect and organize customer feedback and share actionable insights with the product and marketing teams.

9. Maintain and improve FAQs, help documentation, and response templates.

10. Monitor reviews and ratings across marketplaces (Amazon, Flipkart, website, social media, etc.) and respond where required.

Other requirements:

• Experience in customer support, customer success, or a related role (Not Mandatory but is an added advantage).
• Excellent verbal and written communication skills.
• Hands-on experience with CRM or helpdesk tools.
• Working knowledge of MS Excel or Google Sheets.
• Close attention to detail and accuracy in maintaining customer records.
• Ability to work independently and manage multiple conversations.
• Experience in a D2C, e-commerce, or wellness/health company is an added advantage.
• High level of empathy and patience.
• Strong ownership and accountability.
• Organized and detail-oriented approach.
• Willingness to learn and grow in a fast-paced startup environment.

Annual CTC: ₹ 2,50,000 / year.

Work-in-office role - Near Kudlu Gate Metro Station.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

hiring Job Description – Sales Executive

Position: Sales Executive

Company: Snaptics

Location: Begumpet, Hyderabad

Job Summary

We are looking for a dynamic and enthusiastic Sales Executive to join our team. The ideal candidate will be responsible for generating leads, meeting potential clients, explaining our products and services, and achieving sales targets. Freshers with excellent communication skills and a passion for sales are encouraged to apply.

Key Responsibilities

• Identify and generate new business opportunities.
• Contact potential customers through calls, emails, and meetings.
• Present and explain the company's products and services.
• Build and maintain strong customer relationships.
• Follow up with leads and convert them into customers.
• Achieve monthly sales targets.
• Maintain accurate records of customer interactions and sales activities.
• Coordinate with internal teams to ensure customer satisfaction.
• Prepare daily and weekly sales reports.

Required Skills

• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Self-motivated with a positive attitude.
• Basic computer knowledge (MS Office).
• Ability to work independently and as part of a team.
• Good problem-solving and customer relationship management skills.

Qualifications

• Any Graduate or MBA (Preferred).
• Freshers and experienced candidates are welcome to apply.
• Previous sales experience is an added advantage.

What We Offer

• Competitive salary.
• Performance-based incentives.
• Training and career growth opportunities.
• Friendly and supportive work environment.

Interested candidates can send their resume via WhatsApp or email.

We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.

Key Responsibilities:

· Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

· Conduct regular visits to schools, colleges, and coaching institutes to promote EdTech products.

· Develop a growth strategy to bring financial gains and delighting clients.

· Suggest ways and means to endorse the products and services of the organization.

· Keep a close tab on the strategic moves made by the competitors.

· Maintain and manage records of sales, revenue, collections, invoices

· Build long-term association with the existing clients and prospects.

· Schedule and conduct product demos for principals, teachers, and decision-makers.

· Prepare bespoke sales contracts

· Attend conferences, exhibitions and fairs to promote the company’s offerings.

· Develop new markets and regions to promote the products and services of the organization.

· Align personal goals with the vision and key objectives of the organization.

· Maintain reports of visits, demos, and closures in CRM.

Key Attributes:

· Excellent communication skills and interpersonal skills.

· Thorough knowledge of the products and services and about the markets.

· Flair to research and keep a tab on changing trends.

· Ability to build relationships

. Good Listener.

· Absolute Professional attitude

· Effective Negotiation skills.

. Willing to travel and must possess two/four-wheeler

· Inspiring team player

· Self-motivated with a result-oriented mindset.

· A true go getter