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Customer Relationship Management (CRM) Jobs in Delhi, NCR and Gurgaon

Explore top Customer Relationship Management (CRM) Job opportunities in Delhi, NCR and Gurgaon for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

GrayQuest - Regional Head, Sales and BD
GrayQuest - Regional Head, Sales and BD

Founded 2017
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NCR (Delhi | Gurgaon | Noida), Hyderabad, Bengaluru (Bangalore)
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2 - 6 years
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Best in industry4 - 8 lacs/annum

We are looking for an enterprising and dynamic Sales/BD Leader to join us as a Regional BD lead (B2B) at GrayQuest. This will be a core position where the candidate will have independent ownership of the Indore Region to build up our presence. Figuring out the education eco-system landscape and building relationships with key stakeholders while simultaneously developing a team to fulfill the growth plans will be a key responsibility.We are a young team that has successfully completed the initial POC and product-market fitment phase, now looking to scale up significantly. The candidate will have growth opportunities and independent decision making while learning from multi-functional roles within the core team.Responsibility -- Own the P&L responsibility for their region- Coordinate and manage accounts of our existing partnerships - Educate and spread awareness about our financial product/concept to our prospective educational institutions in the region- Ensure effective execution of our strategic roll-out plan with the given partner- Coordinate with the partners/prospects for giving presentations and address customer Q/ARequirement -- Strong Interpersonal and intrapersonal skills- Ability to work independently, and deliver quantifiable results- B2B experience and understanding of the sales life cycle.

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Enterprise Sales Executive
Enterprise Sales Executive

Founded 2016
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Remote, Chandigarh, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore), Pune
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4 - 9 years
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Best in industry5 - 25 lacs/annum

What you will be doing: -Building a qualified pipeline, developing sales strategies, then pursuing opportunities by utilizing the company's sales processes and methodology -Accountable for achieving bookings plan for all new software business -Coordinating all internal resources and external sales activities required to move opportunities from lead qualification to closure -Includes, but is not limited to, pipeline building, prospect qualification, completion of RFX(s), developing prospect organizational maps and influence maps, developing coaches and champions within the account, developing solution maps, coordinating functional and technical proofs including product demonstration preparation and presentations, proposal preparations, coordinating implementation presentations and pricing, contract negotiations, and other duties as required -Discovering and solving real-world problems for transportation and logistics professionals and business leaders in new and dynamic ways that leverage your insight selling skills. -Develops and executes specific prospect short, medium and long term account strategies and tactical penetration plans for Tier 1 prospects -Develops compelling value propositions based on ROI cost/benefit analysis -Executes against the major steps of the sales process: find new business opportunities, qualify opportunities and close new business -Identifies and utilizes appropriate internal resources to engage in sales cycles, including -Solutions Consulting capability for identified opportunities -Identifies business plan and strategy, key decision makers, key performance indicators, and budget constraints -Maintains an accurate, comprehensive and updated software sales forecast in CRM -Manages interactions with the prospect during all phases of the sales cycle -Serves as a resource for garnering strategic insights including the current state of business, additional business opportunities, and challenges faced by the prospect

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Conversion rate optimization Specialist
Conversion rate optimization Specialist

Founded 2016
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NCR (Delhi | Gurgaon | Noida)
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1 - 8 years
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Best in industry4 - 9 lacs/annum

Job Summary As a CRO specialist you will use a mix of creativity and strong analytical skills to understand website behavior, identify opportunities to drive an increase in conversion, revenue and user experience, then develop and execute a strategy to turn those ideas into an optimization and testing plan. This is a customer-facing role requiring outstanding relationship management skills. The ideal candidate would be extremely data-driven and makes design tweaks based on user behavior to improve conversions. An experience in creating UI/UX wireframes would be a plus Responsibilities and Duties Use qualitative (heatmaps, sessions recordings, surveys, etc) and quantitative(Google Analytics or similar) sources of data to analyze website traffic to understand user behavior and provide data-driven recommendations to increase engagement and conversion rate. Establish web analytics framework to monitor the health of the key performance indicators and key conversion points in the web journey and marketing funnel. Understand and implement ways to monitor conversion funnel congestions, design and usability factors of highly converting web pages. To understand the "WHY" behind the data and deliver actionable insights to further improve UX and conversion rate optimization to increase lead generation and online sales. Define and maintain overall optimization program (site and e commerce experience, landing pages, forms and calls-to-actions) Use an iterative approach to optimization (hypothesize, design, test, measure, optimize), deriving actionable insights from the results, formulating new experiment ideas and hypotheses, while implementing winning results. Develop or support the team in developing hypotheses, testing roadmaps and reports for optimization projects (A/B, Multivariate, Targeting, Personalization). Coordinate with developers, analysts, and researchers to drive projects forward. Required Experience, Skills and Qualifications Prior experience of 1+ years of optimizing user experience/digital marketing campaigns/email campaigns/or anything that directly impacts revenue generated by the website. Prior experience in a customer facing role or equivalent history of increasing customer satisfaction with excellent presentation skills Conversant and able to use marketing platforms and tools that can measure and drive marketing programs and conversions; examples include Google Analytics, VWO, Adobe Target, Click-tale, Adobe Analytics, Tag management solutions, Tag audit solution, Optimizely, Google Optimize, and/ or similar tools. Understanding best practices for UI and UX for websites Understand of how E-commerce website work(what is ROI, AOV, Conversion Rate etc.) Experience with research tools including HotJar, CrazyEgg, LuckyOrange/ heatMaps/ poll/ survey Zarget or other similar tools will be a plus Experience with multichannel media campaigns including a working knowledge of paid search, testing ad text and landing pages Optimization, SEO will be a plus Prior experience working in diverse client portfolio Benefits 5 Day working Flexible work from home policy ‘No Leaves’ Policy: we trust people in getting work done Company sponsored team outing and parties Company sponsored lunch No dress code Salaries at par and above the industry standards Great Learning and growth opportunities Opportunities to travel onsite (Australia US,UK, South Africa) to meet and work with clients personally Diverse and exciting client portfolio of internationally renowned brands

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Business Developer
Business Developer

Founded 2015
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Mumbai, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
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3 - 7 years
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Best in industry3 - 4 lacs/annum

Truebil (Paix Technology Pvt. Ltd) is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible. Truebil is the first platform in India which provides 100% curated, authentic & inspected car listings and manage end-to-end transaction of a pre-owned car purchase. Truebil operates marketplace along with offline stores to bridge gap between online & offline experience required in buying a high ticket size purchase. We as a team strive to bring the trust & transparency in the entire process which has long been plagued by information assymetry and make car buying quick & simple through our proprietary TrueScore Algorithm Requirements: 1. Good communication skills in English and Hindi 2. Good interpersonal skills; ability to represent the company 3. Should be comfortable with Excel, Spread sheet 4. Self-motivated to work in a dynamic start-up environment 5. Ability to learn fast and take up diverse roles as need arises Role: 1.Handle business and customer relations 2.Maintain relationship with partnering dealerships on field 3.Manage customer and dealer incentive programs 4.Keep track of sales numbers of allotted regions Job Type: Full-time Local candidates only: ● Mumbai / Bangalore / Delhi Office Location: ● Mumbai / Bangalore / Delhi Required education: ● HSC or Diploma/Certificate Additional Requirements: ● Possession of a two wheeler

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Manager - Inside Sales
Manager - Inside Sales

Founded 2010
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Gurugram, NCR (Delhi | Gurgaon | Noida)
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1 - 4 years
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Best in industry6 - 12 lacs/annum

About Us: - Camp K12 is an ed-tech startup founded by an MIT/Harvard computer science grad and the ex-CEO of Apple India, bringing coding and 21st-century skills to students Age 6 - 18 around the globe, via LIVE online courses and in-person programs. We were India's first coding bootcamp for school kids in 2011, and today are a leader in the K-12 education space, making cutting-edge tech like AI, 3D/Virtual Reality programming, Web & Mobile App Development, accessible to young students via our custom-built technology platforms. - We've taught over 50,000+ students, worked with 200+ schools nationwide, and collaborated with institutions like Google, Adobe, IIM Bangalore, IIT Delhi, and more to inspire an entire generation of young makers and doers.- We are actively recruiting across all functions -- marketing, sales, BD, design, software development. If you share our vision for redefining school education, come and join us.Learn more: https://campk12.liveJob Description: - Lead generation & closing deals on call.- Execute & manage phone and email campaigns to create business opportunities.- Set up appointments with clients as & when required.- Work closely with company executives to plan sales strategies.- Maintain target database & conduct continuous follow-ups.- Meet daily, weekly and monthly targets.Who can apply:- Knows the art of selling over the phone- Excellent spoken & written communication- 1 to 4 years of work experience in sales/cold calling is an added advantage- Has good exposure to the latest technologies in ed-tech space- Self-driven & motivated - Good client handling

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Customer Success Manager
Customer Success Manager

Founded 2015
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Remote, NCR (Delhi | Gurgaon | Noida)
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5 - 7 years
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Best in industryBest in industry

Job Description: 1. Create an organisational infrastructure that allows the business to deliver a consistently excellent experience to all customers 2. Oversee all inbound and outbound communication channels (phone, email and social media) for quality check. 3. Measure and track Net Promoter Score and build a roadmap to improve it. 4. Interview potential customers who are dropping out of the application funnel, find key reasons for such dropout and reduce the dropout 5. Interpret the sources of friction, form customer insights and influence the customer experience across the entire company through Product, Marketing, Sales, Service, Legal, and Back-Office 6. Track Social media complaints and answer such queries 7. Lead Voice of the Customer (VOC) research programs that capture both transactional and strategic feedback and provide actionable operational input on a routine basis. 8. Demonstrate and foster a sense of urgency and entrepreneurial commitment towards delivering a WOW experience Desired Profile: 1. 5 years of relevant experience in Customer Experience Management 2. Strong communication and presentation skills 3. Ability to communicate with all levels of an organization comfortably 4. Prior experience of working with MSME segment would be a plus 5. Prior experience with fintech industry would be a plus

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Digital Marketer
Digital Marketer

Founded 2015
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Noida, NCR (Delhi | Gurgaon | Noida)
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0 - 1 years
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Best in industry8000 - 12000 /month

The duration of this internship is three months.

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Customer Success Manager
Customer Success Manager

Founded 2017
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Noida, NCR (Delhi | Gurgaon | Noida)
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1 - 3 years
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Best in industry2 - 5 lacs/annum

Roles and Responsibilities: -Managing Customer Lifecycle Management post sales -Working closely with the marketing team in order to optimize the acquisition, engagement, and retention of customers. -Guide new customers through the configuration and implementation of product -Explore what success means to the customer and ensure that they reach their goals -Responsible to show value to the customer so that they renew and upgrade license -Develop feedback funnel and passing customer feedback to the engineering team to set the future direction of product development -Responsible to deliver customized demos as per the specific requirements of the customer You should be: -Customer-obsessed and a hustler -Very polished and good communication skills -Street-smart attitude and highly motivated -Highly accountable and responsible -College and grades is not a selection criteria as long as you are sincere and hungry to learn Skills: Customer Relationship Management, Communication Skills, Self Starter / Self Motivated, Influencing Skills, Ownership, And Accountability

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