We at Agami Tech are a boutique consulting & solutions delivery organization, specializing in providing our clients end-2-end "Unified Interaction Management & Communications" suite of consulting & solutions. Our approach to market led by a consulting-cum-solutions delivery capability has enabled our clients to evaluate their business roadmap & seamlessly integrate heterogeneous corporate applications across business value-chain & boundaries. We're able to help organizations "re-engineer their business process" & help them seamlessly integrate various business applications & provide an unified view of operations, leading to significant cost-reduction & operational efficiency. Responsibilities and Duties KEY RESPONSIBILITIES : - Identify & qualify prospective customers in the Target Sectors - Expand the prospective customer database using own and industry contacts - Expand the active leads pipeline - Lead sales pitches to prospective customers - Convert new customers KEY SKILLS : - Strong communication - verbal as well as written - Exposure to CXO level stakeholders, with some sales experience in selling to such stakeholders - Very good in building people relationships (particularly with mid-junior stakeholders, e.g., admin team people) - Strong number orientation (key business metrics, impact, value accrued to the customer & the company) - Atleast 3 years or more strong experience in respective market in a similar sales role. Preferably in CRM, Contact center, ERP, telephony solutions. Required Experience, Skills and QualificationsEducation:(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG- Any Postgraduate - Any Specialization, Post Graduation Not Required) AND (Doctorate- Any Doctorate - Any Specialization, Doctorate Not Required) Ability to engage and influence a client; Effective in handling technical pre-sales activitiesPast Experience in solution selling (CRM, ERP, Contact Centers, Telephony solutions, PRI-Telecom)Technical Domain expertiseShould not be averse to understanding Technology.Should be able to handle large RFPs and response quality.Should be comfortable in understanding and explaining technology and solutions.Effective time and pipeline management to align sales efforts with sales targets
If you want to lay a strong foundation to your career with a fast growing and the most robust fin-tech company, then here is your chance. Come work with us.Our client is a leading marketplace for personal loan, credit card, business loan, home loan and educational loan. They have a fully automated online application system & provide loan approval in less than 30 minutes using their proprietary algorithms, online without actually visiting a bank. It has a network of a number of Banks and NBFCs and provides attractive and competitive rates to the consumers.The goal is to reach customers in rural areas and hence they cater to nearly 16000 PIN codes across India. Their network of Banks and NBFCs depend on the multiple solutions like rural expansion, Real-Time Performance analysis of rural teams and competition mapping. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategy role in MNCs. As an IT Sales, you will be responsible to exceed sales and operational KPI's. What you will do: Identifying and prospecting potential buyers through various sales processes. Maintaining relationships and working closely with cross-functional teams for account management. Identifying client needs and suggesting appropriate products/solutions. Closing the sale through smart and strategic approach. Visualizing, managing and achieving targets. Making multi-channel follow-up – helping uncover new deals and nurturing existing opportunities. Presenting detailed information and responding to questions from managers, clients, and customers. Candidate Profile: What you need to have: Must be an MBA Graduate with good communications skills. Having a good experience in IT SAAS Sales. Flexible for 6 days working. Should be able/willing to attend inbound calls.
Key Job Responsibilities: Expertise in handling out bound sales. Ability to communicate clearly with customers. Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services. Close sales deals and maintaining good customer rapport. Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products Follow and achieve sales goals on a monthly, quarterly and yearly basis CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer Excellent Customer service skills. Attend trainings to stay up to date with the specifications of new products and service offerings.
Here is a chance to work in a disruptive startup, where your mastery of Digital marketing will be acknowledged and valued!!Our client develops, publishes and distributes highly engaging games to a wide audience covering mobile, social and online platforms. Their group of architects are always attempting new and radical stuff that enhances the creative programming and gaming stages, keeping the players constantly glued and wanting for more.Funded by SnapDeal founders, it is a cross platform gaming organisation focused on real money gaming and strategy games. The founder is an INSEAD and IIT-B alumni with more than 10 years of work experience across various countries.As a Customer Support Representative, you will be supporting customers on product and payment related queries.What you will do: Responding to customer queries in a timely and accurate way, via phone, email or chat Make outbound calls for selling new features and taking referals Identifying customer needs and helping customers use specific features Analyzing and reporting product malfunctions (for example, by testing different scenarios or impersonating users) Updating our internal databases with information about technical issues and useful discussions with customers Monitoring customer complaints and reaching out to provide assistance Informing customers about new features and functionalities Following up with customers to ensure their technical issues are resolved Gathering customer feedback and share with our Product, Sales and Marketing teams What you need to have: Having experience in customer support on call. Experience of outbound and inbound calling and cross selling abilities Knowledge of languages -Tamil, Kannada, or Malayalam compulsory Understanding of how CRM systems work Excellent communication and problem-solving skills Able to Multi-task
Job Brief: We are looking for an Inside Sales Representative to join SurveySensum team. SurveySensum is an Ai-Enabled Customer Experience Management Platform helps brands to decode customers feedback into actionable insights. Requirement: Be able to send personalized emails to target prospects. Follow up with the prospects on a regular basis. Achieve monthly/quarterly calls and sales pipeline quotas. High customer-orientation and business acumen Strongly developed networking and communication as well as analytical skills. Well experienced with web presentation tools and CRM. Led a team of 4-10 people. Responsibilities: Experience in dealing with USA Market, currently working in night shift. Experience working with CRM’s. Must have working experience in B2B Saas Product based company. Should be able to conduct demos and sales in general. Should have the ability to assess customer requirements, identify business problems, and demonstrate solutions. Work with channel strategy team to incorporate brand/category inputs used in development of sales/channel strategy. Work with marketing and sales functions to develop initiative plans and integrate in the sales/channel priority calendar. Provides input into pricing strategy, focusing on the analysis of competitive activity, pricing strategy and its effect on execution framework expectations and volume. Provides sales perspective in the development of category/brand manual, monthly and initiative sales forecasts. Works volume forecasts issues to resolution and adjusts as needed as the business develops through the year. Leads/own the development of selling tools for initiative and promotions. Identifies information needed to be collected as part of competitive activity. Participates in the analysis of competitive information and development of appropriate responses. Sustains customer and retail expertise through periodic contacts with thought leader customers. Provides Category/Brand expertise to support specific customer call objectives. About the company: We are SurveySensum (parent company name Neurosensum) - A Neuroscience and AI company based in Jakarta (Indonesia), Singapore and London (England). Neurosensum is a technology driven company where we like to disrupt the market with our technological innovations. We are in touch with tomorrow’s technology to help you shape the vision of your company’s future. We bring insights based on our Neuroscience technology to the market. We are a team of experienced market researchers, data scientists and AI experts. Currently we are in pursuit to bring our first product called SurveySensum in the market, which is an end to end solution to all the market research needs which includes survey creation, distribution, collection, analysis and dashboards. Our team has experience working across 250+ clients and we possess a deep understanding of Asian consumers and clients. In addition to this we are constantly improving our product with the recent advancement of Artificial Intelligence specially with text analytics.
A Technical Project Manager is responsible for providing project planning and management for established initiatives on behalf of company with all publisher partners. He/She will ensure that projects are managed and completed to specification, within an established time frame. He/She will represent company as expert regarding technology concerns raised by partners. Individuals who work well in a collaborative environment and pay meticulous attention to detail tend to excel in the position of Technical Project Manager. Preferably have experience of working with SSP/ DSP. Responsibilities• Support Manager/Director in owning and developing strong relationships with the partners and key stakeholders at all levels• Manage partner onboarding and implementation process including product, channel and partner activation, campaign launches, and ad-hoc projects• Coordinate resource management and allocation and control activities across teams to ensure projects are delivered on-time and on budget• Serve as the main point of contact for delivery and activation questions from the partner and issue resolution as needed. (i.e. communication and expectation setting, raising tickets)• Understand and communicate relevant new products, features, and capabilities as they become available and ensure successful deployment and activation with your partners• Lead Client Training (facilitating training programs, if required along with Directors) Qualifications Bachelor’s degree 4+ years of work experience Understanding of adtech platforms and ideally have had hands on exposure with a DSP & SSP Experience with marketing campaign design, campaign management, and analysis preferred Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done Collaborative mindset - able to partner with partners externally Strong customer facing communication skills, both written and verbal
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints. Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered. As the Engineering Lead , you will be responsible for outlining the company's technology vision and implementing the company’s technology strategies. You will be expected to focus on the customer (which is also the company’s most important core value), end product and increasing revenue (P&L). You will have to evaluate and implement new systems and infrastructures and ensure that the team’s resources are aligned with the company's business goals from time to time. What you will do: Setting a technology focused vision to enable the company become the world’s number one ethnic wear company. Building a framework and infrastructure to protect the company’s proprietary, confidential and sensitive information. Ensuring that the technology team’s resources and capabilities are able to meet the company's short-term and long-term technology needs. Outlining the technology research and development work and ensure that it is in line with company’s vision. Creating timelines for the development and deployment of all the technology features / work as per the technology roadmap. Making all the executive decisions on company’s technology requirements that will impact the company’s current and future operations. Ensuring a sustainable and scalable code base, database structure and infrastructure (server management etc.). Training and supporting the technology team members to deliver a seamless customer experience, coding standards, and deployment procedures. Acting as mentor to the technology team. Maintaining a consumer-focused outlook and aiding in the delivering of a best in class ecommerce website and proprietary ERP. Coordinating with third parties for integration of APIs/tools as per company requirements. Ensuring no bugs and 100% up time of the website. Understanding other team’s requirements, and delivering them on time. Understanding and deciding the priority of all the technology work on the basis of the company’s business objectives. Managing technology budgets and time frames. Staying on top of latest technology trends and industry developments. Ensuring all technology practices adhere to regulatory standards, if required/any. Relaying meaningful and empirical technological insights across the teams to constantly enhancing the company’s customer experience. Conceptualizing and rolling-out the company’s technology roadmap on a quarterly, bi-annual and annual horizon. Helping define Brand Voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams. Ensuring non-recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer journey in the website (pre and post purchase). Driving a passionate, customer-centric culture within the company; partnering cross-functionally and influencing the company’s product/technology roadmap to positively impact customer experience. Implementing and maintaining a new website for the company and POS using best in class technology infrastructure. Discussing and handling all the third-party integrations by coordinating with the company’s legal counsel, if there is legal paperwork involved with the integration(s). Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of technology infrastructure. Working with HR and Management in hiring new members for the team from time to time and relaying feedback on existing members’ abilities, capabilities and future potential at the company. Conducting Regular competitive landscape analysis and staying ahead of the curve. Regularly assessing, appraising and training team members and help in building organisational capability. What you need to have: ● Should have 8-12 years of working experience in a technological role.● Ability to work independently.● Prior experience or deep understanding of omni-channel business strategies.● Strong Understanding/ Keen interest in technology/ automation.● Strong Interpersonal skills.● Hands on experience in managing teams and getting results.● Should have worked on an ecommerce website, ERP and a CRM for a company.● Strong analytical abilities and an empirical thought process.● Ability and readiness to work and thrive in an ambiguous and constantly changing business environment.● Keen interest and prior experience in building systems and processes from the ground up.● Deep understanding of business and business metrics.● Ability to stretch long hours.● Proactive approach to business problems.● Ability to delegate efficiently.● Excellent verbal and written communication.● Should have strong knowledge of LAMP stack.● Should have strong knowledge of AWS, GIT (or any other code versioning tool) and any task management tool.● Should have worked on mobile applications and REST/SOAP APIs.● Should have set up SOLR/Elastic Search, Memcache/Redis and Load Balancers.● Should have worked on Agile framework.● Excellent problem identification and solving abilities.● Inquisitive bent of mind.● Strategic thinking and the ability to make holistic and well-grounded in reality business plans/technology roadmaps.● Should exhibit strong leadership abilities.● Should understand Web Technologies. QUALIFICATION AND EXPERIENCE B-Tech/BE in Computer Science with 8 to 12 years of experience. IIT, NIT and IIIT Grads will be preferred.
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand? Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered. As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication What you will do: Creating, maintaining reports and presenting it to stakeholders. Managing large amounts of calls and emails, and social media, if required. Identifying and assessing customer’s needs to achieve satisfaction. Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution Providing accurate, valid and complete information by using the right methods/ tools Following communication procedures, guidelines and policies Taking the extra mile to engage customers What you need to have: Strong customer handling skills on phone and email. Familiar with CRM systems and practices. Prior experience with Freshdesk and Magento would be a plus. Customer orientation and ability to adapt/ respond to different types of people. Excellent communication skills ( both written and verbal ). Ability to multitask, prioritize and manage time effectively. Empathy and Compassion. Punctuality. Ability to stretch long hours and work for the bigger vision of the company. Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country. The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services. As Sr Executive - Customer Support, you will be responsible to deliver extraordinary customer services by responding to customer concerns regarding customer accounts. What you will do: Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always Growing and nurturing customer relationships on every interaction that results in measurable Customer value Documenting necessary account information and offering custom solutions that benefit the customer Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality Balancing customer interests with the interests of company Resolving all customer queries and following established problem ticket recording procedures as appropriate Gathering relevant information from customers as required and updating it accurately to facilitate the decision process Candidate Profile: What you need to have: Any graduate with demonstrable experience of 2-4 years Professional attributes : Needs proactiveness and anticipation to understand customers problems Adaptability to customer's need and requirement Should be a problem solver Personal attributes: Should be a go-getter, with high drive and ownership Should have good communication and listening skills Should have sound English language skills (written and verbal) with good typing speed
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country. The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services. As Email Campaign Manager, you will be creating & managing ad campaigns on CRM channels - push, email, sms, remarketing etc. What you will do: Will be a part of the Paid Media Team & responsible for converting signed up users on the platform to paying users. Will be raising requirements for design & content internally. Making & sending daily, weekly & monthly reports of ad performance & other marketing reports to respective team leads. What you need to have: Min 1 year+ working experience in executing push, sms, email channels via standalone platforms or multi-channel ones. Thorough knowledge of key performance measurement metrics. Should have good communication/negotiation skills. A keen eye to design & communications. Above-average writing skills.
Xpress Minds is looking for a dedicated and target-oriented team leader to join us in our journey of gamifying education through the world's largest knowledge platform - Mind Wars. If you absolutely love challenges and have an experience of driving performance across a team, come on board!The role includes, but is not limited to:- Delegating tasks and setting deadlines for your internal team- Handling the performance and training of the business development executives- Monitor team performance and report on metrics- Efficient and accurate database and Key Account Management- Building and maintaining relationships with educational institutions- Efficient and accurate database management of all the entities- Drive the team to achieve results through various initiatives- Increase the engagement of the team to make it more efficientWe would like to have the TL to be self-driven, to be both motivated and motivating, and apart from that they should have:- Proven experience of at least 2-3 years as team leader- Organisational and time-management skills- Excellent communication and leadership skills- Proficiency in MIS, Microsoft Office, esp. in MS Excel.- Natural drive for results- Detail-orientation
Designation: Senior Business Developer Exp.: 7 - 10 Years Job Location: Sector 62, Noida Company Websites: http://www.sosudatech.com/ Job Description: Responsibilities: Develop a growth strategy focused both on financial gain and customer satisfaction Promote the company’s products/services addressing or predicting clients’ objectives Managing and retaining relationships with existing clients Conduct research to identify new markets and customer needs Having an in-depth knowledge of business products and value proposition Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy Prepare sales contractsensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Requirements: 7-10 Yrs of Business Development-Both Locally & Internationally (USA Market) High Proficient/Fluent in English and Communication Master Degree in BA/TECH BS in IT/ENGINEERING Masters of Science in Business Administration Centration: Innovation, Technology, Entrepreneurship, Market Research & Development High Proficient/Mastry in many Technology, Gant Chart Tool, Visio, MS Package, Statistics, Analytics, Team Player Management Experience (6 yrs ) Tead Lead Leadership Skills Knowledge of Consulting Business Proficient in Skype, Sharepoint, MS Team, HR Tools, WebEx, Zoom, MS Dynamics High Level Experience in Business Planning/ Budgeting, Business Development, risk Management, Team Development/Management
Filter criteria – 7-8 years & above experience in Corporate Banking or allied areas (Mid-market, Commercial, Trade) Corporate relationship and Sales ownership experience Understanding of Corporate/ Commercial/ SME/ Trade Finance Individual needs to be self-driven, capable of working with minimum supervision This will be an acquisition and execution role, hence proven competency in these will be essential Job Role – Responsible for bringing in new client acquisitions and driving closure on mandates for the region Understanding the key offerings of the company platform and applicability across industries Marketing SCF solutions to Corporates and their Supply Chains Ability to engage with a wide set of stakeholders on the Corporate side and identify opportunities Engaging with the FI partners to activate and grow financing on the Network Working closely with the India Corporate Sales - Head and the Network Sales teams to achieve the KRAs for the region