Business Development Manager – Corporate Sales

at Hunarstreet Technologies Pvt Ltd

Business Development Manager – Corporate Sales

Hunarstreet Technologies Pvt Ltd

Company

Home

Business Development Manager – Corporate Sales

at Hunarstreet Technologies Pvt Ltd

Agency job

via Hunarstreet Technologies Pvt Ltd

6 - 10 yrs

₹7L - ₹12L / yr

Bengaluru (Bangalore), Mumbai

Skills

Sales

Marketing

corporate sales

BDM

• Insurance sales

Client Servicing

Customer Relationship Management (CRM)

• Regulatory Compliance

• TPA Coordination

• Project Management

• Financial Acumen

Team Management

Job Title

Business Development Manager – Corporate Sales

Basic Qualification

Graduation

Department

Client Servicing

Sub Department

Location

BANGALORE

Experience

6 to 10 Years

Job Summary

The Business Development Manager – Corporate Sales plays a key role in acquiring new business, generating revenue, and retaining clients in coordination with the underwriting and claims teams. This role involves building strong client relationships, cross-selling insurance products, managing a motivated team, and ensuring operational efficiency through MIS reporting and compliance adherence. The AGM must also maintain insurer relationships and oversee smooth policy renewals and changes.

1. Client Prospecting and Acquisition:

· Introduce to potential clients and arrange meetings with key decision-makers

· Conduct in-depth discussions to understand client needs and insurance requirements

· Coordinate with clients to generate RFQs (Request for Quotations) across different insurance lines

· Facilitate client onboarding by obtaining required data and engaging with the underwriting team to close deals.

2. Revenue Generation and Cross-Selling

· Coordinate with the underwriting team to earn maximum revenue from each deal, ensuring profitability at the individual, zone, and organizational levels

· Generate GWP across different insurance segments such as health, life, liability, and property insurance

· Identify opportunities to offer additional insurance products to existing clients to increase business

· Maintain the expense ratio target for the individual, team, and organization through efficient deal management.

3. Relationship Management

· Build and maintain strong relationships with clients throughout the insurance program duration to ensure satisfaction

· Collaborate with servicing and claims teams to offer a seamless client experience, ensuring high retention rates

· Proactively engage with clients to facilitate policy renewals and amendments as required

· Act as a liaison between clients and insurers to resolve any service issues or policy discrepancies.

4. Team Management and Development

· Encourage the team to actively engage with clients and generate new business opportunities through policy changes and renewals

· Involve team members in client interactions, insurer negotiations, and coordination with TPAs to boost their confidence and skills

· Monitor team performance and align individual goals with organizational objectives to achieve business targets

5. Corporate Visits and External Liaison

· Regular visits to client offices to strengthen relationships and identify new opportunities

· Maintain relationships with insurers to facilitate smoother underwriting and claims processes

· Engage with TPAs for quick resolutions and enhanced client service.

6. Daily MIS and Reporting

· Ensure accurate and timely preparation of daily MIS reports to track business progress

· Share insights with management to support decision-making and business strategy.

7. Compliance and Process Management

· Ensure all business operations comply with IRDAI regulations and organizational policies

· Identify areas for improvement in client servicing processes to increase efficiency and client satisfaction.

Additional Information

Company Industry:

Insurance Broking

Employment Status:

Full Time

Employment Type:

Regular

Number of Vacancies:

Working Days:

Monday – Saturday

Office Timings:

10:00 AM to 06:30 PM

Skills:

· Insurance Product Knowledge

· Client Relationship Management

· Team Management and Leadership

· Negotiation Skills

· Communication skills

· Regulatory Compliance Knowledge

· TPA Coordination Experience

· Project Management Skills

· Networking Skills

· Financial Acumen

· Problem Solving skills

Job Title

Business Development Manager – Corporate Sales

Basic Qualification

Graduation

Department

Client Servicing

Sub Department

Location

BANGALORE

Experience

6 to 10 Years

Job Summary

1. Client Prospecting and Acquisition:

· Introduce to potential clients and arrange meetings with key decision-makers

· Conduct in-depth discussions to understand client needs and insurance requirements

· Coordinate with clients to generate RFQs (Request for Quotations) across different insurance lines

· Facilitate client onboarding by obtaining required data and engaging with the underwriting team to close deals.

2. Revenue Generation and Cross-Selling

· Coordinate with the underwriting team to earn maximum revenue from each deal, ensuring profitability at the individual, zone, and organizational levels

· Generate GWP across different insurance segments such as health, life, liability, and property insurance

· Identify opportunities to offer additional insurance products to existing clients to increase business

· Maintain the expense ratio target for the individual, team, and organization through efficient deal management.

3. Relationship Management

· Build and maintain strong relationships with clients throughout the insurance program duration to ensure satisfaction

· Collaborate with servicing and claims teams to offer a seamless client experience, ensuring high retention rates

· Proactively engage with clients to facilitate policy renewals and amendments as required

· Act as a liaison between clients and insurers to resolve any service issues or policy discrepancies.

4. Team Management and Development

· Encourage the team to actively engage with clients and generate new business opportunities through policy changes and renewals

· Involve team members in client interactions, insurer negotiations, and coordination with TPAs to boost their confidence and skills

· Monitor team performance and align individual goals with organizational objectives to achieve business targets

5. Corporate Visits and External Liaison

· Regular visits to client offices to strengthen relationships and identify new opportunities

· Maintain relationships with insurers to facilitate smoother underwriting and claims processes

· Engage with TPAs for quick resolutions and enhanced client service.

6. Daily MIS and Reporting

· Ensure accurate and timely preparation of daily MIS reports to track business progress

· Share insights with management to support decision-making and business strategy.

7. Compliance and Process Management

· Ensure all business operations comply with IRDAI regulations and organizational policies

· Identify areas for improvement in client servicing processes to increase efficiency and client satisfaction.

Additional Information

Company Industry:

Insurance Broking

Employment Status:

Full Time

Employment Type:

Regular

Number of Vacancies:

Working Days:

Monday – Saturday

Office Timings:

10:00 AM to 06:30 PM

Skills:

· Insurance Product Knowledge

· Client Relationship Management

· Team Management and Leadership

· Negotiation Skills

· Communication skills

· Regulatory Compliance Knowledge

· TPA Coordination Experience

· Project Management Skills

· Networking Skills

· Financial Acumen

· Problem Solving skills

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

About Hunarstreet Technologies Pvt Ltd

Founded :

2022

Type :

Services

Size

Stage :

Profitable

About

At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.

We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.

Similar jobs

Graphic Designer

at Web Farm House

Posted by Mohammed Naeem

Jodhpur

0 - 1 yrs

₹1.2L - ₹2L / yr

Adobe Photoshop

Adobe Illustrator

CorelDRAW

Web Farm House Looking For A Creative Graphic Designer.

1. Creating visual concepts to communicate ideas effectively. This includes developing graphics for websites, advertisements, and print materials, while also ensuring designs align with brand guidelines and objectives.

2. Collaborating with clients and teams to understand requirements and incorporate feedback, ultimately translating abstract ideas into compelling visual representations.

Web Farm House Looking For A Creative Graphic Designer.

2. Collaborating with clients and teams to understand requirements and incorporate feedback, ultimately translating abstract ideas into compelling visual representations.

Test Automation Engineer

Large automotive manufacturer

Agency job

via Bullhorn Consultants by Hemant G

Bengaluru (Bangalore)

3 - 7 yrs

₹1L - ₹15L / yr

Test Automation (QA)

Manual testing

Python

dspace

test

Automating the test plans, develop the test scripts from requirements, execution of test scripts and report generation for model based algorithms on the HIL bench.; Conducting Software release testing; Reviews and Delivery of final product.

Deal Optimization Analyst

at Techvibz LLP

Posted by Akshatha Nayak

Bengaluru (Bangalore)

1 - 3 yrs

₹2L - ₹7L / yr

Salesforce

Quicksigh

Adobe Analytics

MS-Excel

Main responsibilities and duties:

 Reviews deals on Salesforce with a commercial mindset and assesses the strength and

revenue potential of the deal.

 Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this

knowledge to suggest improvements to submitted deals in order to maximise potential

profit.

 Works closely with the Merchandiser to ensure deals on-site are bringing in incremental

sales and aren’t cannibalising other deals.

 Provides relevant focus to the sales team to improve quality of deal submissions.

 Prioritises approved deals on the copy board, ensuring deals are written in priority order,

ensuring deals launch in time for key selling periods.

 Schedules launch date of deals.

 Identifies top deals that require a more in-depth write-up from the copy team and ensures

these are written in a timely manner.

Technical Skills required:

 BCom/BBA/MBA Degree or previous experience in a relevant sector

 Proficiency in Microsoft tools (e.g. excel)

 Ability to analyse data sets in order to arrive at logical conclusions

 Experience in tools such as SQL and Power Bi useful but not essential

Soft Skills required:

 Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of

ongoing tasks / projects

 Ability to work with people with a variety of styles and working cultures

 Analytical mindset

 Attention to detail

 Strong communication

 Commercial Acumen

Main responsibilities and duties:

 Reviews deals on Salesforce with a commercial mindset and assesses the strength and

revenue potential of the deal.

 Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this

knowledge to suggest improvements to submitted deals in order to maximise potential

profit.

 Works closely with the Merchandiser to ensure deals on-site are bringing in incremental

sales and aren’t cannibalising other deals.

 Provides relevant focus to the sales team to improve quality of deal submissions.

 Prioritises approved deals on the copy board, ensuring deals are written in priority order,

ensuring deals launch in time for key selling periods.

 Schedules launch date of deals.

 Identifies top deals that require a more in-depth write-up from the copy team and ensures

these are written in a timely manner.

Technical Skills required:

 BCom/BBA/MBA Degree or previous experience in a relevant sector

 Proficiency in Microsoft tools (e.g. excel)

 Ability to analyse data sets in order to arrive at logical conclusions

 Experience in tools such as SQL and Power Bi useful but not essential

Soft Skills required:

 Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of

ongoing tasks / projects

 Ability to work with people with a variety of styles and working cultures

 Analytical mindset

 Attention to detail

 Strong communication

 Commercial Acumen

Expansion Manager for a renowned NGO(Pune)-West

Hiring for a renowned NGO, based out in Pune.

Agency job

via Merito by Merito Talent

Pune

5 - 20 yrs

₹1L - ₹8L / yr

Project Management

Marketing

Field service

Proposal writing

Budget management

Our client is a renowned social transformation organization that bridges government, corporates, non-profits as well as citizens to create a sustainable livelihood for underprivileged urban youth

About the role

As a member of the expansion team, you will be responsible for the pre-partnership

activities which include, research and assessment of new cities, connecting with potential stakeholders,

building a local staff and launching Lighthouses in new cities. You will be working very closely with

government authorities and donors in this position to craft an expansion strategy and also help build the

team.

Your role to supplement the Organizational goals:

● Approaching the government/municipal authorities of various cities in the western region for

communicating about the Lighthouse program.

● Prepare proposals and budgets and submit them to potential stakeholders.

● Follow up with authorities for approval of budget and proposals.

● Collaborate with authorities for the identification of physical space for the Lighthouse center in

accordance with the organization’s specifications.

● Ensuring the development of the physical space in time for the launch of the Lighthouse.

● Supporting the launch of the Lighthouse in the new cities and handing it over to the team.

● Building and maintaining a good relationship with the potential stakeholders

● Coordinate with donors for the release of funds at different stages of the project.

Requirements

● 5+ years of experience in program management or marketing preferably in the social sector.

● Commitment to doing social good.

● Excellent written and verbal communication and interpersonal skills.

● Excellent at writing proposals and budgets

● Strong orientation to client servicing

● Comfortable traveling to different cities/states almost 2-3 days a week.

Benefits

Fixed Pay

Our client is a renowned social transformation organization that bridges government, corporates, non-profits as well as citizens to create a sustainable livelihood for underprivileged urban youth

About the role

As a member of the expansion team, you will be responsible for the pre-partnership

activities which include, research and assessment of new cities, connecting with potential stakeholders,

building a local staff and launching Lighthouses in new cities. You will be working very closely with

government authorities and donors in this position to craft an expansion strategy and also help build the

team.

Your role to supplement the Organizational goals:

● Approaching the government/municipal authorities of various cities in the western region for

communicating about the Lighthouse program.

● Prepare proposals and budgets and submit them to potential stakeholders.

● Follow up with authorities for approval of budget and proposals.

● Collaborate with authorities for the identification of physical space for the Lighthouse center in

accordance with the organization’s specifications.

● Ensuring the development of the physical space in time for the launch of the Lighthouse.

● Supporting the launch of the Lighthouse in the new cities and handing it over to the team.

● Building and maintaining a good relationship with the potential stakeholders

● Coordinate with donors for the release of funds at different stages of the project.

Requirements

● 5+ years of experience in program management or marketing preferably in the social sector.

● Commitment to doing social good.

● Excellent written and verbal communication and interpersonal skills.

● Excellent at writing proposals and budgets

● Strong orientation to client servicing

● Comfortable traveling to different cities/states almost 2-3 days a week.

Benefits

Fixed Pay

SAP CPI manager

at codersbrain

1 recruiter

Posted by Aishwarya Hire

Remote only

10 - 15 yrs

₹10L - ₹15L / yr

SAP CPI

SAP

Plan, manage, implement, support and/or monitor SAP integration solutions and middleware for on-premise, cloud or hybrid scenarios
Plan and conduct customer workshops, design and build integrations and interfaces, create plans for data Integration and Unit testing
Communicating effectively with project team members at different technical knowledge levels and often remotely across diverse geographical locations
Identify test data for unit testing, integration testing and user acceptance, working with client's functional consultants for validation of test results
Build relationships with your clients to help Accenture become the go-to partner for SAP data integration and interfaces
Manages small-medium sized teams and/or work efforts at a client

Plan, manage, implement, support and/or monitor SAP integration solutions and middleware for on-premise, cloud or hybrid scenarios
Plan and conduct customer workshops, design and build integrations and interfaces, create plans for data Integration and Unit testing
Communicating effectively with project team members at different technical knowledge levels and often remotely across diverse geographical locations
Identify test data for unit testing, integration testing and user acceptance, working with client's functional consultants for validation of test results
Build relationships with your clients to help Accenture become the go-to partner for SAP data integration and interfaces
Manages small-medium sized teams and/or work efforts at a client

SDE

at Orboai

4 recruiters

Posted by Hardika Bhansali

Mumbai, Noida

0 - 2 yrs

₹3L - ₹8L / yr

C++

Visual C++

Object Oriented Programming (OOPs)

Multithreading

Debugging

+17 more

Who Are We

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

Join top AI company
Grow with your best companions
Continuous pursuit of excellence, equality, respect
Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/">https://www.orbo.ai/.

We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture.

Responsibilities:

To determine the scope of software development projects.
Collaborating with the software development team on application design and development.
Developing software and overseeing the deployment of applications across platforms.
Performing diagnostic tests and debugging procedures.
Creating end-user application feedback channels.
Optimizing software by performing maintenance, updates, and upgrades.
Documenting processes and maintaining software development records.
Keeping up to date with C++ standards and advancements in application development.

Requirements:

Bachelor's degree in computer science, information systems, or similar.
Strong understanding of OOPs, SDL.

Problem solving with data structure and algorithms.
Build tools(make/Cmake/Ninja/Bazel)
Experience with OS & hardware specific development (SIMD, AVX, AVX2)
Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
Worked with Modern C++
Worked with Linux & Windows
Experience with multi threading and multi processing
Superb analytical and problem-solving skills.
Excellent collaboration and communication skills.
Great organizational and time management skills.

Who Are We

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

Join top AI company
Grow with your best companions
Continuous pursuit of excellence, equality, respect
Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/">https://www.orbo.ai/.

Responsibilities:

To determine the scope of software development projects.
Collaborating with the software development team on application design and development.
Developing software and overseeing the deployment of applications across platforms.
Performing diagnostic tests and debugging procedures.
Creating end-user application feedback channels.
Optimizing software by performing maintenance, updates, and upgrades.
Documenting processes and maintaining software development records.
Keeping up to date with C++ standards and advancements in application development.

Requirements:

Bachelor's degree in computer science, information systems, or similar.
Strong understanding of OOPs, SDL.

Problem solving with data structure and algorithms.
Build tools(make/Cmake/Ninja/Bazel)
Experience with OS & hardware specific development (SIMD, AVX, AVX2)
Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
Worked with Modern C++
Worked with Linux & Windows
Experience with multi threading and multi processing
Superb analytical and problem-solving skills.
Excellent collaboration and communication skills.
Great organizational and time management skills.

Fullstack Developer

at Upcurve Business Services Pvt Ltd

1 recruiter

Posted by Baljinder Kaur

Pune

3 - 5 yrs

₹10L - ₹12L / yr

NodeJS (Node.js)

Javascript

Design patterns

MongoDB

MySQL

+2 more

Full Stack Developer

Job Specification :
Position :Full Stack Developer
Location: Pune
Qualifications: Associate, Diploma and Bachelor’s Degree in relevant field
Experience: 3+yrs. relevant experience.Preferred target Companies: A combination of Start-up experience and Large Organizations would be preferredKey

Responsibilities / Accountabilities
•Develop new user-facing features
•Build reusable code and libraries for future use
•Ensure the technical feasibility of UI/UX designs
•Optimize application for maximum speed and scalability
•Assure that all user input is validated before submitting to back-end
•Collaborate with other team members and stakeholders•Use markup languages like HTML to create user-friendly web pages
•Maintain and improve website
•Optimize applications for maximum speed
•Design mobile-based features
•Collaborate with back-end developers and web designers to improve usability
•Get feedback from, and build solutions for, users and customers
•Write functional requirement documents and guides and create quality mockups and prototypes
•Ensure high quality graphic standards and brand consistency
•Stay up-to-date on emerging technologies
•Design and build applications.
•Collaborate with cross-functional teams to define, design, and ship new features.
•Unit-test code for robustness, including edge cases, usability, and general reliability.
•Continuously discover, evaluate, and implement new technologies to maximize development efficiency.Write clean, maintainable code while rapidly iterating and shipping
•Participate in all phases of development, from design to implementation, unit testing, and release.

Experience & Education:
•Required: BE/ BTech from Tier1, Tier2 Institutes
•2+ Yrs Experience in Front End Development
•2+ Yrs Experience in nginx, NodeJS, MongoDB, mysql, Api development
•Excellent logical and Analytical Skills
•Experience with AWS, Socket.io
•Knowledge of javascript, OOPS including experience with design Pattern
•Excellent in Design patterns, Data Structure.
•Should have a problem-solving approach.
•Design and code for scalable applications that support a big user base.Expected Competencies:
•Adaptable to change; able to respond to shifting requirements and priorities
•Well organized and structured approach to work with good attention to details.
•Comfortable with coordinating and collaboratingwith business teams to drive required decisions and outcomes.
•High degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment.

Principal Product Engineer(Full Stack)

at Cybernetyx Interaktiv

3 recruiters

Posted by Akanksha Singh

Remote, Bengaluru (Bangalore)

1 - 3 yrs

₹3L - ₹6L / yr

PHP

Javascript

MongoDB

React.js

NodeJS (Node.js)

+2 more

Command on Full STACK web application development preferably MERN. - Algorithm design and implementation - Proficiency in PHP, JavaScript, NoSQL, REST API Development - 1+ years of programming experience

Scala Developer

at Truecaller

Posted by Thouseef Ahmed

Bengaluru (Bangalore)

5 - 14 yrs

₹22L - ₹45L / yr

Scala

Java

JVM

Play Framework

Microservices

+3 more

About Us Remember the days when the phone rang and you didn’t know who it was? If it was the company you always dreamt working for? A call from a hospital trying to tell you someone close to you got sick? Or just that stubborn sales guy. Our mission is to make it possible for you to know who’s trying to contact you, and also tell you when not to pick up. We want to remove all uncertainty, making your communication safe and efficient by separating the important stuff from the noise and create trust, no matter if it’s in the beginning of a call, in the middle of a transaction or at the end of a signature. We are building a platform which empowers our users to take control of their own digital identity and making their communication more safe and efficient. We are a diverse organization with over 160 of the best minds coming from different backgrounds, joining hands to ensure our vision of building trust everywhere. Truecaller is one of the fastest growing tech companies in the world. We have 100 million daily active users around the world with the strongest presence in South Asia, Middle East and North Africa. We are backed by some of the most prominent investors in the world such as Sequoia Capital, Atomico, and Kleiner Perkins Caufield & Byers. Your Mission We’re looking for someone who has an interest in system architecture, but a passion for getting things done. You’re smart enough to work at top companies, but you’re picky about finding the right role. You’re experienced, but you also like to learn new things. And you want to work with smart people and have fun building something great. Your challenge will be to build a scalable and reliable system, while facing quickly growing global traffic. This will include producing and developing high-volume, low-latency applications for large systems and coping with the challenges of working in a distributed and highly concurrent environment. You will also be coding new features and have an active role in the definition of the backend architecture; which includes designing microservices and researching about new alternatives and technologies together with the platform team. Your skills As far as your skills, we’d love to hear about: JVM – tuning and optimizing Scala and/or Java Play Framework Non-relational Databases Microservices architecture and patterns DevOps and Continuous Delivery Good English skills, oral and written Some other technologies that we use: Reactive systems Cassandra Apache Kafka Kubernetes Docker Spark Google Cloud Platform We all live and act after our values Get Sh*t done, Be Fearless, Help Each Other and Never Give up and expect you to do it as well. Applying This position is located in Bengaluru, India We only accept applications in English. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital status. Make the right call, send us your application today!

Tech Support Engineer

at Purplerain

2 recruiters

Posted by Reena KJ

Bengaluru (Bangalore)

1 - 3 yrs

₹1L - ₹3L / yr

Tech Support

Communication Skills

Customer Success

Responsibilities: Frontline support via live chat, tickets, and telephone. Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product Performs miscellaneous job-related duties as assigned by the supervisors and management. Provide customer support and technical support for various products Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Required Skills: 1-2 years of Technical Support Experience. B.E/ B.Tech Graduate preferred. Strong written and verbal communication skills Excellent interpersonal and customer care skills Understanding of technical terminologies Ability to ask open-ended questions and uncover information Ability to work as part of a team Well organized, meticulous attention to detail with the ability to multi-task Experience in Web Hosting and VPN Knowledge of FTP, DNS, cPanel, VPN Protocols, and WHM preferred Willing to work in shifts in a 24/7 environment.

Why apply to jobs via Cutshort