Customer support executive

Job Title: Executive Assistant to Director

Location: Noida

Experience: 3–6 Years

Employment Type: Full-time

Job Description:

We are looking for an Executive Assistant to Director who will manage and coordinate end-to-end organizational processes. The role includes supporting the Director in Sales, Marketing, HR, Admin, client coordination, meetings, follow-ups, task delegation, and KRA/KPA tracking. The candidate will also assist in creating presentations using Canva and support internal trainings. Additionally, the role requires basic knowledge of Podcast management and Facebook Live / social media live sessions for branding and communication activities.

Key Responsibilities:

• Executive assistance and coordination for Director
• Sales, marketing, HR, and admin coordination
• Client communication and follow-ups
• Meeting scheduling, MOMs, and task tracking
• KRA/KPA monitoring and reporting
• Presentation creation (Canva/PPT)
• Support podcasts, Facebook Live, and live sessions

Skills Required:

• Strong coordination and communication skills
• Proficiency in Canva and MS Office
• Knowledge of Podcast / Facebook Live handling
• Excellent follow-up and multitasking ability

Qualification:

Graduate / MBA preferred

Job Type: Full-time

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 5 years (Preferred)

Language:

• English (Preferred)

Work Location: In person

Job Purpose:

The HR Business Partner will act as a strategic advisor to business leaders, aligning HR initiatives with business goals. The role involves driving employee engagement, performance management, talent development, organizational effectiveness, and change management within the assigned business unit.

Key Responsibilities:

1.   Strategic HR Partnership

·        Act as the single point of contact for the leadership team and employees in the assigned business unit.

·        Understand business goals and develop HR strategies to support growth and performance.

·        Translate business needs into HR solutions, and proactively provide data-driven insights.

2.   Talent Management

·        Support workforce planning, succession planning, and internal mobility.

·        Identify talent gaps and build plans to bridge them through development or recruitment.

·        Manage end-to-end performance management cycle: goal setting, mid-year and annual reviews, and feedback sessions.

3.   Employee Relations & Engagement

·        Build a strong employee connect and proactively resolve grievances, concerns, or conflicts.

·        Design and execute employee engagement initiatives to drive motivation and retention.

·        Act as a custodian of company culture and core values.

4.   HR Operations & Compliance

·        Ensure HR policies and processes are implemented and followed consistently.

·        Ensure compliance with labor laws and internal audit requirements.

·        Partner with HR CoEs (TA, L&D, C&B, etc.) to ensure efficient execution of HR programs.

5.   Data & Analytics

·        Use HR analytics to monitor key metrics like attrition, absenteeism, engagement, etc.

·        Provide actionable insights to business and HR leadership.

Qualifications & Skills:

·        MBA/PGDM in HR from a reputed institute.

·        2–10 years of experience as an HRBP or in a similar HR Generalist role.

·        Strong knowledge of labor laws and HR best practices.

·        Excellent interpersonal, communication, and stakeholder management skills.

·        Analytical and problem-solving mindset.

·        Ability to influence leadership and drive change initiatives.

Sigmoid works with a variety of clients from start-ups to fortune 500 companies. We are looking for a detailed oriented self-starter to assist our engineering and analytics teams in various roles as a Software Development Engineer.

This position will be a part of a growing team working towards building world class large scale Big Data architectures. This individual should have a sound understanding of programming principles, experience in programming in Java, Python or similar languages and can expect to

spend a majority of their time coding.

Location - Bengaluru and Hyderabad

Responsibilities:

● Good development practices

○ Hands on coder with good experience in programming languages like Java or

Python.

○ Hands-on experience on the Big Data stack like PySpark, Hbase, Hadoop, Mapreduce and ElasticSearch.

○ Good understanding of programming principles and development practices like checkin policy, unit testing, code deployment

○ Self starter to be able to grasp new concepts and technology and translate them into large scale engineering developments

○ Excellent experience in Application development and support, integration development and data management.

● Align Sigmoid with key Client initiatives

○ Interface daily with customers across leading Fortune 500 companies to understand strategic requirements

● Stay up-to-date on the latest technology to ensure the greatest ROI for customer &Sigmoid

○ Hands on coder with good understanding on enterprise level code

○ Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems

○ Experience in defining technical requirements, data extraction, data

transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment

● Culture

○ Must be a strategic thinker with the ability to think unconventional /

out:of:box.

○ Analytical and data driven orientation.

○ Raw intellect, talent and energy are critical.

○ Entrepreneurial and Agile : understands the demands of a private, high growth company.

○ Ability to be both a leader and hands on "doer".

Qualifications: -

- Years of track record of relevant work experience and a computer Science or related technical discipline is required

- Experience with functional and object-oriented programming, Java must.

- hand-On knowledge in Map Reduce, Hadoop, PySpark, Hbase and ElasticSearch.

- Effective communication skills (both written and verbal)

- Ability to collaborate with a diverse set of engineers, data scientists and product managers

- Comfort in a fast-paced start-up environment

Preferred Qualification:

- Technical knowledge in Map Reduce, Hadoop & GCS Stack a plus.

- Experience in agile methodology

- Experience with database modeling and development, data mining and warehousing.

- Experience in architecture and delivery of Enterprise scale applications and capable in developing framework, design patterns etc. Should be able to understand and tackle technical challenges, propose comprehensive solutions and guide junior staff

- Experience working with large, complex data sets from a variety of sources

1. Market Research: Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
2. Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, emails, and networking events.
3. Client Engagement: Build and maintain strong relationships with clients by understanding their needs and effectively communicating how our products/services can add value.
4. Sales Support: Collaborate with senior business development executives to develop proposals, presentations, and other sales materials. Assist in preparing and delivering client presentations.
5. Pipeline Management: Maintain a well-organized and updated sales pipeline, ensuring accurate tracking of leads, opportunities, and client interactions.
6. Achieving Targets: Work towards and achieve assigned sales targets and objectives within specified timelines.
7. Feedback and Improvement: Provide feedback from client interactions to internal teams, contributing to the continuous improvement of products/services.

Freshers can apply!

• Gathering information and documentation from clients
• Helping clients fill out immigration application forms
• Drafting submission letters
• Reviewing all documents to ensure they are accurate and meet government requirements
• Ensuring that deadlines are met
• Tracking the status of each application and keeping clients updated

POSITION SUMMARY

Essential Skills & Key Responsibilities

• Expertise in P2P domain which includes Procurement and Account Payables and Fusion
• P2P functional implementation experience including Interfaces & RICE objects with other legacy applications.
• Leading the business analysis capability in the procurement space, building excellent business connect, influencing and negotiating between tech and business.
• Capture & clarification of business requirements through a range of analysis techniques for the Business (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
• Function as a techno-functional resource and assist in designing solutions for business
• Understand the business data in depth, analyse key performance indicators and use the same to analyse the requirements further
• Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business
• Proactively working with business to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
• Identify options for potential solutions and assessing them for both technical and business suitability/feasibility
• Working with business to capture & clarify business requirements & support business & technology teams in data analysis, in UAT phase etc.
• Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
• Driving user acceptance criteria with the customer
• Aware of the AGILE terminologies and should have knowledge of AGILE tools like JIRA, Confluence etc.
• Basic knowledge of PL/SQL for data querying & analysis will be an added advantage.
• Exposure to MS Office products like Visio and Excel

Job Location- Pune

Experience – 4 to 7 Years 
Notice Period - Immediate preferred 

The Ideal Candidate-

This position is for UI Developers with hands-on experience in leading-edge technologies, looking to mark a niche in the software Industry

Essential Skills-
.

• Strong Command on Core Javascript, Core Java
• Strong Command on Angular JS and React JS
• Strong Knowledge of HTML5, CSS3 
• Highly Preferred, experience in D3, Canvas API 
• Ability to work on advanced javascript frameworks

If you are interested in an exciting role with learning and rewards, do apply.