Customer support executive

We’re seeking a highly experienced and certified Salesforce Platform Architect with deep expertise in Salesforce Platform Solutioning and Administration. This role is pivotal in bridging business needs with technical execution, driving digital transformation across CRM initiatives in the organization. You’ll lead Platform Architecture, solution design, stakeholder collaboration, and platform optimization for high-impact service delivery.

Requirements:

• 10–15 years of hands-on experience in Salesforce, with strong exposure to Architecting solutions across Financial Services Cloud, Data Cloud and Marketing Cloud.
• Salesforce certifications such as Platform Architect, Financial Services Cloud Consultant, Service Cloud Consultant, or Application Architect.
• Proven ability to translate financial business processes into technical solutions.
• Experience with Enterprise Integrations with Salesforce.
• Experience with contact center technologies, including CTI integration, case routing, and service analytics.
• Strong understanding of financial products, customer lifecycle management, and regulatory compliance.
• ⁠Proficiency in Apex, Flow, Lightning Components, and data modeling.
• Knowledge of Genesys Cloud, API Gateways like Apigee is an added advantage.

Key Responsibilities:

• ⁠Act as the strategic interface between business units and technical teams to align Salesforce capabilities with programs/projects and business goals.
• ⁠Perform all activities in defining architecture, detailed design and solution approach for CRM centric programs in the enterprise.
• ⁠Support implementation and optimization of Salesforce FSC and Service Cloud for contact center operations.
• ⁠Design scalable solutions for customer onboarding, relationship management, and service automation.
• ⁠Integrate Salesforce with core systems, data platforms, third-party apps, and telephony platforms (e.g., CTI, IVR).
• Ensure compliance with financial regulations and data privacy standards.
• ⁠Conduct stakeholder workshops, training sessions, and platform demos to drive adoption.
• ⁠Stay current with Salesforce releases, especially FSC, Data Cloud, Marketing Cloud and AI-driven service enhancements

About us:

IndieFolio is rethinking the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As an Account Executive, you will work closely with the Key Account Manager to support client relationships, manage project execution, and ensure smooth day-to-day coordination across accounts. This role is ideal for someone who wants to learn how strong accounts are built and managed from the ground up. You will get exposure to large client accounts while also gradually taking responsibility for smaller projects and selected client interactions over time. If you are someone who enjoys working with people, solving problems, and learning by doing, this role will give you broad exposure and a strong foundation in account management.

Responsibilities:

• Account & Project Support: Support the Account Manager in managing ongoing client accounts and projects while helping drive smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
• Client Coordination: Assist in building strong client relationships through timely communication, responsiveness, and attention to detail while supporting client calls, requirement gathering, follow-ups, and status updates across projects.
• Talent Coordination & Quality Support: Help identify and coordinate the right creative talent for different project needs while learning how talent is evaluated based on quality, fit, availability, and budget.
• Proposal Building, Pricing & Commercial Exposure: Assist in creating proposals, scopes, and project plans for client requirements while working closely with the team to understand how pricing decisions are made and how projects are scoped commercially.
• Reporting & Operations: Track project progress, maintain account updates, and help keep documentation organized across proposals, timelines, deliverables, and key account updates.

Requirements

• 1-2 years of experience in account management, client servicing, project coordination, operations, or a similar role.
• Strong communication and coordination skills.
• Highly organized, detail-oriented, and dependable.
• Eagerness to learn client management, project execution, pricing, and talent coordination.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Ownership mindset with a willingness to take initiative.

Why Join Us?

• Work with Leading Brands: Get exposure to some of the biggest brands in India and learn how high-quality creative projects are managed at scale.
• Learn the Business Hands-On: Work closely with experienced account leaders and learn the fundamentals of client servicing, project management, pricing, proposals, and talent coordination.
• Grow with Responsibility: Start by supporting core account functions and gradually take on more responsibility as your confidence and capability grow.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
• Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.

30–60–90 Day Plan

First 30 Days – Understand the Business

• Learn IndieFolio’s business model, services, clients, and internal workflows.
• Understand how projects are scoped, talent is selected, and accounts are managed.
• Get familiar with tools, reporting formats, and communication processes.

Days 31–60 – Shadow & Support Closely

• Work closely with the Account Manager across active projects and client accounts.
• Start contributing to client coordination, follow-ups, proposals, and internal execution.
• Build context on pricing, talent decisions, and project workflows through day-to-day exposure.

Days 61–90 – Start Implementing on Smaller Pieces

• Begin taking ownership of smaller tasks and project components with guidance.
• Support selected client interactions, project coordination, and execution responsibilities more independently.
• Show strong reliability, responsiveness, and judgment in day-to-day account support

JOB DETAILS:

* Job Title: Principal Data Scientist

* Industry: Healthcare

* Salary: Best in Industry

* Experience: 6-10 years

* Location: Bengaluru

Preferred Skills: Generative AI, NLP & ASR, Transformer Models, Cloud Deployment, MLOps

Criteria:

1. Candidate must have 7+ years of experience in ML, Generative AI, NLP, ASR, and LLMs (preferably healthcare).
2. Candidate must have strong Python skills with hands-on experience in PyTorch/TensorFlow and transformer model fine-tuning.
3. Candidate must have experience deploying scalable AI solutions on AWS/Azure/GCP with MLOps, Docker, and Kubernetes.
4. Candidate must have hands-on experience with LangChain, OpenAI APIs, vector databases, and RAG architectures.
5. Candidate must have experience integrating AI with EHR/EMR systems, ensuring HIPAA/HL7/FHIR compliance, and leading AI initiatives.

Job Description

Principal Data Scientist

(Healthcare AI | ASR | LLM | NLP | Cloud | Agentic AI)

Job Details

• Designation: Principal Data Scientist (Healthcare AI, ASR, LLM, NLP, Cloud, Agentic AI)
• Location: Hebbal Ring Road, Bengaluru
• Work Mode: Work from Office
• Shift: Day Shift
• Reporting To: SVP
• Compensation: Best in the industry (for suitable candidates)

Educational Qualifications

• Ph.D. or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field
• Technical certifications in AI/ML, NLP, or Cloud Computing are an added advantage

Experience Required

• 7+ years of experience solving real-world problems using:
• Natural Language Processing (NLP)
• Automatic Speech Recognition (ASR)
• Large Language Models (LLMs)
• Machine Learning (ML)
• Preferably within the healthcare domain
• Experience in Agentic AI, cloud deployments, and fine-tuning transformer-based models is highly desirable

Role Overview

This position is part of company, a healthcare division of Focus Group specializing in medical coding and scribing.

We are building a suite of AI-powered, state-of-the-art web and mobile solutions designed to:

• Reduce administrative burden in EMR data entry
• Improve provider satisfaction and productivity
• Enhance quality of care and patient outcomes

Our solutions combine cutting-edge AI technologies with live scribing services to streamline clinical workflows and strengthen clinical decision-making.

The Principal Data Scientist will lead the design, development, and deployment of cognitive AI solutions, including advanced speech and text analytics for healthcare applications. The role demands deep expertise in generative AI, classical ML, deep learning, cloud deployments, and agentic AI frameworks.

Key Responsibilities

AI Strategy & Solution Development

• Define and develop AI-driven solutions for speech recognition, text processing, and conversational AI
• Research and implement transformer-based models (Whisper, LLaMA, GPT, T5, BERT, etc.) for speech-to-text, medical summarization, and clinical documentation
• Develop and integrate Agentic AI frameworks enabling multi-agent collaboration
• Design scalable, reusable, and production-ready AI frameworks for speech and text analytics

Model Development & Optimization

• Fine-tune, train, and optimize large-scale NLP and ASR models
• Develop and optimize ML algorithms for speech, text, and structured healthcare data
• Conduct rigorous testing and validation to ensure high clinical accuracy and performance
• Continuously evaluate and enhance model efficiency and reliability

Cloud & MLOps Implementation

• Architect and deploy AI models on AWS, Azure, or GCP
• Deploy and manage models using containerization, Kubernetes, and serverless architectures
• Design and implement robust MLOps strategies for lifecycle management

Integration & Compliance

• Ensure compliance with healthcare standards such as HIPAA, HL7, and FHIR
• Integrate AI systems with EHR/EMR platforms
• Implement ethical AI practices, regulatory compliance, and bias mitigation techniques

Collaboration & Leadership

• Work closely with business analysts, healthcare professionals, software engineers, and ML engineers
• Implement LangChain, OpenAI APIs, vector databases (Pinecone, FAISS, Weaviate), and RAG architectures
• Mentor and lead junior data scientists and engineers
• Contribute to AI research, publications, patents, and long-term AI strategy

Required Skills & Competencies

• Expertise in Machine Learning, Deep Learning, and Generative AI
• Strong Python programming skills
• Hands-on experience with PyTorch and TensorFlow
• Experience fine-tuning transformer-based LLMs (GPT, BERT, T5, LLaMA, etc.)
• Familiarity with ASR models (Whisper, Canary, wav2vec, DeepSpeech)
• Experience with text embeddings and vector databases
• Proficiency in cloud platforms (AWS, Azure, GCP)
• Experience with LangChain, OpenAI APIs, and RAG architectures
• Knowledge of agentic AI frameworks and reinforcement learning
• Familiarity with Docker, Kubernetes, and MLOps best practices
• Understanding of FHIR, HL7, HIPAA, and healthcare system integrations
• Strong communication, collaboration, and mentoring skills

About Techjays

At Techjays, we build production-grade AI platforms for global clients. We operate at the intersection of backend engineering, distributed systems, and applied AI — delivering secure, scalable, and enterprise-ready intelligent systems. Our team has built and scaled products at Google, Akamai, NetApp, ADP, Cognizant, and Capgemini.

About the Role

This is not a feature-delivery role. We are looking for an AI Lead who can architect, own, and scale intelligent backend systems end-to-end. You will drive both technical direction and execution — working across LLM integrations, RAG pipelines, agentic AI workflows, and cloud-native backend systems for global clients.

What You'll Do

• Architect and scale backend systems powering AI-driven applications
• Design and implement RAG pipelines, AI agents, and LLM integrations
• Own systems end-to-end — from architecture to deployment and scaling
• Integrate and optimize LLMs (Claude, GPT, Gemini) for real-world production use cases
• Build high-performance distributed systems with observability and cost efficiency
• Lead backend and AI initiatives with strong technical ownership
• Mentor engineers and raise the technical bar across teams
• Collaborate with product and AI teams to deliver AI-native solutions

What We're Looking For

• 6–10 years of strong backend engineering experience
• Hands-on expertise in Python (FastAPI / Django / Flask)
• Deep understanding of Generative AI and LLM-based systems
• Strong experience with RAG pipelines and Vector Databases (Pinecone, FAISS, ChromaDB, Weaviate)
• Solid knowledge of Agentic AI — building autonomous agents and multi-agent workflows
• Proficiency in AWS or GCP in production environments
• Experience with distributed systems, microservices, and system design
• Strong grasp of Data Structures, Algorithms, and Design Patterns
• Familiarity with WebSockets, Git, Linux/Unix, and CI/CD

Nice to Have

• Experience with Anthropic Claude API and Claude Code
• Familiarity with real-time data systems or streaming (Kafka, etc.)
• MLOps and AI system lifecycle experience
• Optimizing AI systems for latency, cost, and scalability

Who You Are

• You think in systems, not just features
• You take full ownership of what you build
• You are comfortable navigating fast-moving, ambiguous environments
• You stay updated with the latest in Generative AI and backend technologies
• Strong communicator who can collaborate across teams and global clients

What We Offer

• Competitive compensation (Best in Industry)
• Work on production-grade AI systems used by global clients
• Exposure to cutting-edge AI tools and frameworks
• A culture that values clarity, integrity, and continuous growth

About the Company:

Watch Your Health is an engagement and retention company that leverages health as a platform to drive customer loyalty and business growth. We provide AI-driven digital solutions designed for insurance providers, corporates, and healthcare businesses, helping them enhance user engagement and retention. Through personalized wellness programs, data analytics, and digital interventions, we enable organizations to create meaningful customer interactions, improve health outcomes, and strengthen long-term relationships.

Role Overview:

We are seeking a proactive, organized, and resourceful Personal Secretary to support the Managing Director. The ideal candidate will be a master of multitasking, discretion, and time management, ensuring the MD’s professional life runs smoothly and efficiently.

Key Responsibilities (KRA):

• Calendar & Schedule Management:
• Manage and maintain the Managing Director’s daily schedule, including meetings, appointments, and travel plans.
• Coordinate internal and external meetings, ensuring time optimization.
• Set timely reminders for meetings, deadlines, and follow-ups.
• Administrative & Secretarial Support:
• Maintain to-do lists and ensure timely completion of all tasks.
• Handle email correspondence and phone calls as required.
• Prepare reports, presentations, and briefing materials.
• Coordinate travel arrangements, hotel bookings, and itinerary planning.
• Meeting Coordination:
• Prepare meeting agendas, minutes, and action plans.
• Ensure the MD is briefed and ready for all engagements.
• Follow up on delegated tasks and ensure closure.
• Confidentiality & Professionalism:
• Handle all information with a high degree of confidentiality and discretion.
• Be a point of contact for stakeholders and ensure a polished representation of the MD’s office.
• Ad Hoc & Special Assignments:
• Assist in personal and professional tasks as and when required.
• Take on additional responsibilities to support the executive office dynamically.

Qualifications & Skills:

• Bachelor’s degree in business administration, Communications, or related field preferred.
• 0-3 years of experience in a similar executive assistant or secretarial role.
• Exceptional organizational and multitasking skills.
• Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong written and verbal communication.
• Ability to maintain confidentiality and work with discretion.
• High attention to detail and a proactive approach to problem-solving.

What We Offer:

• A fast-paced, high-impact work environment.
• Direct exposure to top leadership.
• Opportunities for growth and skill development.
• A dynamic and collaborative team culture.

We are seeking a result-driven Sales Executive to join our team in Pune. This full-time position requires engaging in B2B transactions and meeting monthly sales targets. The ideal candidate will possess strong communication skills and a willingness to visit customers as needed.

Key Responsibilities

·        Conduct B2B sales transactions and achieve monthly sales targets.

·        Build and maintain strong relationships with clients through effective communication.

·        Understand customer needs and provide tailored solutions based on engineering products.

·        Actively seek out new sales opportunities through networking and customer visits.

·        Collaborate with team members to enhance overall customer satisfaction.

·        Manage sales pressure effectively while maintaining a positive attitude.

Requirements

·      Education: any graduate with relevant experience , btech & mba will get preference

·        Experience: 2-7 years of sales experience, particularly in B2B transactions.

·        Skills:

1.    Strong interpersonal communication and customer service skills.

2.    Ability to understand engineering concepts and products.

3.    Proven track record of achieving sales targets.

4.      Capability to work under pressure and handle challenging situations effectively.

• Experience: 5+ years of professional experience in front-end development with a strong focus on React.js.
• Technical Skills: Proficiency in JavaScript (ES6+), HTML5, CSS3, and modern JavaScript frameworks/libraries.
• React Expertise: Deep understanding of React.js and its core principles, including hooks, context API, and state management.
• Tools: Experience with version control systems (e.g., Git), build tools (e.g., Webpack), and testing frameworks (e.g., Jest, React Testing Library).

Preferred Qualifications:

• Experience with: Knowledge of TypeScript, Redux, and modern front-end build pipelines and tools.
• Design: Familiarity with UI/UX design principles and responsive design.
• Blockchain: Understanding of blockchain technologies and cryptocurrency concepts is a plus.

Role : SAP ABAP Lead Consultant

Experience : 10+Years

Location : Hyderabad

Project Duration : 2+Years

Secondary Skills : SAP ABAP-HR, FIORI, WEBdynpro