Loading...

{{notif_text}}

The next CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, will happen on {{next_cs_event.startDate | date: 'd MMMM'}}The next CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, will begin in a few hoursThe CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, is LIVE.Join now!
{{hours_remaining}}:{{minutes_remaining}}:{{seconds_remaining}}Want to save 90% of your recruiting time? Learn how in our next webinar on 22nd March at 3 pmLearn more

Customer Success Jobs in Mumbai

Explore top Customer Success Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Executive - Business Development

Founded 2017
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
1 - 8 years
Experience icon
3 - 6 lacs/annum

Key roles and responsibilities : 1. Generate new sales by "hunting" activity via prospecting, generating leads and sales closures. Achieving sales target by acquiring new clients and enhancing business from existing clients and confirm the sales 2. Identify the customers need, answer enquiries and sell web software solutions. 3. Participate in face-to-face client meetings independently. 4. Collaborate with manager to ensure alignment with business strategies in forecasting, sales planning, and pipeline development. 5. Utilize company systems to organize, update and keep records of customer information 6. Have continuous engagement with customers to maintain close relationships and ensure ongoing success with accounts. 7. Demonstrate sales skills and ability to prioritize ever-changing tasks. 8. Research new target markets and set sales strategies to convert into new business. Key Skills / Skill Sets : - Excellent communication skills (Verbal and written) - Self- motivated & ability to work independently - Working Knowledge & understanding of International Freight/SCM is advantageous - Experience selling a B2B software service/web-platform is very advantageous - Highly organized & detail oriented - Effective presentation and customer relations skills - Excellent listening skills ABOUT US : - FreightCrate Technologies is a Logistics Technology company that aims to transform the international shipping industry. The company is run by professionals with over 15+ years in the logistics and supply chain industries. Our web-platform, FreightCrate, offers online tech-enabled quote and shipment management solutions for export and import businesses to and from more than 50,000 global locations. - Our vision is to utilize cutting edge technology, engineering, deep learning and artificial intelligence to create an intelligent freight management system that can automate and optimize international trade operations for global businesses. - We have had more than 50 media coverages including Entrepreneur, Maritime Gateway, Cargotalk, BW Disrupt, INC42, Silicon India, Tech Observer and several other newspapers and online magazines. - As a prospective employee, at FreightCrate you will get a great opportunity to join a dynamic business environment in a company that is set to revolutionize the international logistics industry.

Job posted by
apply for job
apply for job
Samir Lambay picture
Samir Lambay
Job posted by
Samir Lambay picture
Samir Lambay
Apply for job
apply for job

Account Manager

Founded 2012
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[4 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
NCR (Delhi | Gurgaon | Noida), Mumbai
Experience icon
2 - 9 years
Experience icon
5 - 15 lacs/annum

Happay is one of the most innovative payments company in India. Happay simplifies business expense management through its turnkey mobile and internet platform, which is powered by a Visa branded card. We are backed by top angel investors. About opportunity: - To accelerate our growth further, Happay is looking to build the industry's best Account Management team. - This role will involve in managing existing Accounts of Happay's and conducting the up-selling process as well. We are looking for someone who : - Has experience in Account Management & Up-selling as well - preferably with a financial product - Loves working in growth stage start-up - Is Excellent in building and nurturing relationships in industry - Easily collaborates with internal teams (marketing, product, design and operations) - Has strong interpersonal and communications skills Role & Responsibilities : - Managing the entire show of Account Management and supporting clients by providing end to end solutions. - Will also be responsible for New customer acquisition in relevant target segments. - Generate and own leads through various initiatives. - Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully. - Understand client needs and address within defined TAT

Job posted by
apply for job
apply for job
Vijay Jamwal picture
Vijay Jamwal
Job posted by
Vijay Jamwal picture
Vijay Jamwal
Apply for job
apply for job

Customer Support Executive

Founded 2016
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai, Navi Mumbai, Thane
Experience icon
1 - 3 years
Experience icon
1 - 2 lacs/annum

Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time

Job posted by
apply for job
apply for job
Brijesh Arya picture
Brijesh Arya
Job posted by
Brijesh Arya picture
Brijesh Arya
Apply for job
apply for job

Web Solution Specialist

Founded 1997
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[4 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
0 - 3 years
Experience icon
2 - 3 lacs/annum

● Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions. ● Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback. ● Testing & analysis of all products & services. ● Identifying any bugs/issues in the system and assisting in their resolution. ● Recording, tracking and reporting problem activity ● Building strategies to improve efficiency, profitability, and quality of service ● Reviewing existing product/feature documentation; publish documentation in internal knowledge. Detailed Requirements: ● Must be customer focused and willing to do whatever it takes to resolve the customer issue. ● Strong customer interaction skills and ability to work in a variety of customer situations. ● Outstanding written and verbal communication skills ● Ability to solve complex problems quickly, inventively and resourcefully. ● Good working knowledge of computers and the internet; strong ability to develop new skills. ● Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.

Job posted by
apply for job
apply for job
Bobby Rathod picture
Bobby Rathod
Job posted by
Bobby Rathod picture
Bobby Rathod
Apply for job
apply for job

Tech Support

Founded 2004
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
1 - 3 years
Experience icon
1 - 3 lacs/annum

Job Responsibilities: Responsible for providing assistance to end-users who’re using our products (Online Platform) Catering to queries related to platform Taking care of users Onboarding process Skill Set Required: Good communication skills Good Technical Skill (for using online platform) Graduate Good analytical and problem solving skills Good interpersonal and customer care skills

Job posted by
apply for job
apply for job
Manish Hingar picture
Manish Hingar
Job posted by
Manish Hingar picture
Manish Hingar
Apply for job
apply for job

Sales Executive

Founded 2001
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
2 - 5 years
Experience icon
2 - 4 lacs/annum

“Get the sale” using various sales methods Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness Attend meeting, sales events and trainings to keep abreast of the latest developments Evaluate customers needs and build productive long lasting relationships Meet personal and team sales targets Research accounts and generate or follow through sales leads Report and provide feedback to management using finance Maintain and expand client database within your assigned territorial statistical data

Job posted by
apply for job
apply for job
Alvin Gibson picture
Alvin Gibson
Job posted by
Alvin Gibson picture
Alvin Gibson
Apply for job
apply for job

CRE: Last Mile

Founded 2012
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore), Mumbai
Experience icon
0 - 3 years
Experience icon
2 - 4 lacs/annum

Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, growth. The role will allow you to own complete responsibility of driving successful customer experience through visits and face to face interaction. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with our customers to provide them with a Wow Furlenco experience. • You have a knack for understanding people and making them feel comfortable around you. • You are very comfortable travelling within city limits 5 days a week to put a smile on Furlenco’s customers. • You have in the past smartly handled customer queries and concerns through face to face interaction, leading to growth in brand identity • 0-3 years of successful customer experience record What you get: • Opportunity to represent our brand and be the face of Furlenco to our new and existing customers. • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Write to us at careers@furlenco.com

Job posted by
apply for job
apply for job
Angarika Borah picture
Angarika Borah
Job posted by
Angarika Borah picture
Angarika Borah
Apply for job
apply for job

CRM manager

Founded 2010
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
3 - 7 years
Experience icon
5 - 10 lacs/annum

Most reputed online travel company. Startup ecommerce

Job posted by
apply for job
apply for job
Neha Mohnot picture
Neha Mohnot
Job posted by
Neha Mohnot picture
Neha Mohnot
Apply for job
apply for job

Customer Service Executive

Founded 2010
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
0 - 3 years
Experience icon
0 - 4 lacs/annum

1. Attractive Remuneration Package - including base salary + lucrative commission structure 2. Fun, vibrant, dynamic team environment 3. Great company culture that rewards hard work 4. Immediate progression opportunities

Job posted by
apply for job
apply for job
Anil Gupta picture
Anil Gupta
Job posted by
Anil Gupta picture
Anil Gupta
Apply for job
apply for job
Why apply via CutShort?
Connect with actual hiring teams and get their fast response. No 3rd party recruiters. No spam.