Customer Support Executive

We are looking for a dynamic and self-driven Business Development Executive – IT Sales who will play a key role in identifying new business opportunities, engaging with potential clients, and closing deals in the field of AI software products and services.

Key Responsibilities:

• Drive B2B sales for AI-based software solutions
• Generate and qualify leads via cold calls, emails, and LinkedIn outreach
• Identify pain points and match AI use cases with client requirements
• Conduct product demos and solution presentations to prospective clients
• Collaborate with technical teams to understand solution capabilities and translate them into client-friendly proposals
• Prepare sales pitches, proposals, and business presentations
• Manage and update leads/opportunities in the CRM system
• Maintain regular follow-ups and relationships with prospects and existing clients
• Track sales KPIs and contribute insights to improve sales strategy and pipeline
• Conduct market research to identify potential industries, segments, and decision-makers
• Stay updated with trends in AI, SaaS, and enterprise tech

Qualifications and Other Details 

• 6 months to 1 year of experience in IT Sales / B2B Software Sales / SaaS / Tech Sales
• Strong communication, negotiation, and presentation skills
• Proficiency in using CRM tools 
• Proven track record of achieving or exceeding sales targets
• Knowledge of AI/ML concepts or interest in learning AI solutions is a plus
• Bachelor's degree in Business, IT, Engineering, or Marketing
• Ability to work independently and collaboratively
• Comfortable working on-site at Bhayander, Mumbai
• We prefer Mumbai-based candidates for this role

Key Responsibilities

• Design and develop system-level components on the Windows platform using C/C++
• Knowledge on Windows security, authentication, and credential management modules
• Troubleshoot and debug low-level Windows OS issues
• Collaborate with cross-functional teams to deliver secure and scalable solutions
• Ensure code quality, performance optimization, and adherence to best practices

Required Skills

• Strong programming experience in C/C++
• Hands-on experience with Windows OS internals and Windows platform development
• Good understanding of:
• Windows Security & Authentication
• Windows Credentials
• Cryptography concepts
• Kerberos
• Secure Enclave / Trusted Platform Module (TPM)
• Strong debugging and problem-solving skills

Design, development, testing, installation, integration, maintenance of various airbourne and ground based systems and subsystems. 

Work along with various DRDO units and perform various tasks based on the DRDO guidelines

Liaise with various regulatory bodies such as CEMILAC, DGAQA etc. and achieve various set target processes

Documentation of various interface documents, manuals, maintenance etc.  

Power BI Developer-𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗠𝗶𝗻𝗶𝗻𝗴

Work Location: Noida (Hybrid).

What you’ll do:

• 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝘂𝘀𝗶𝗻𝗴 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 & 𝗣𝗼𝘄𝗲𝗿 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲
• 𝗕𝘂𝗶𝗹𝗱 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗱𝗮𝘁𝗮 𝗺𝗼𝗱𝗲𝗹𝘀 & 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀
• 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲 𝘄𝗶𝘁𝗵 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 𝘁𝗼 𝗱𝗲𝗳𝗶𝗻𝗲 𝗞𝗣𝗜𝘀 & 𝘂𝗻𝗰𝗼𝘃𝗲𝗿 𝗯𝗼𝘁𝘁𝗹𝗲𝗻𝗲𝗰𝗸𝘀

What we’re looking for:

• 𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
• 𝗦𝘁𝗿𝗼𝗻𝗴 𝗗𝗔𝗫, 𝗣𝗼𝘄𝗲𝗿 𝗤𝘂𝗲𝗿𝘆 & 𝗦𝗤𝗟 𝘀𝗸𝗶𝗹𝗹𝘀
• 𝗣𝗿𝗼𝘃𝗲𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲
• 𝗣𝗼𝘄𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗶𝘀 𝗮 𝗽𝗹𝘂𝘀

Department: Inside Sales – Domestic (B2C)

Employment Type: Full-Time

Qualification:

• Minimum: SSC (10th Pass) or HSC (12th Pass)

Language Requirements:

• Mandatory: English + Hindi
• Preferred: English + Hindi + Any Regional Language

Experience Required:

• Minimum 1 year of experience in:
• BPO Sales (Domestic Voice Process)
• Inside Sales / Tele-Sales
• Collections / Pre-Sales / Lead Generation
• (B2C experience preferred)

Key Skills:

• Excellent communication in English & Hindi
• Confident and persuasive approach
• Strong in up-selling and lead conversion
• Target-driven & self-motivated
• Ability to handle objections and customer queries
• Good listening and interpersonal skills

Roles & Responsibilities:

• Make outbound sales calls to domestic leads/customers
• Understand customer requirements and pitch suitable products/services
• Drive lead generation and convert leads into sales
• Maintain CRM records and update call logs
• Follow-up with prospects and handle queries effectively
• Achieve daily/weekly/monthly sales targets
• Deliver excellent customer experience through quality conversations

Job Summary:

We are seeking a skilled DevOps Engineer to join our dynamic team. The ideal candidate will be responsible for managing, maintaining, and troubleshooting Rancher clusters, with a strong emphasis on Kubernetes operations. This role requires expertise in automation through shell scripting and proficiency in configuration management tools like Puppet and Ansible. Candidates should be highly self-motivated, capable of working on a rotating schedule, and committed to owning tasks through to delivery.

Key Responsibilities:

• Set up, operate, and maintain Rancher and Kubernetes (K8s) clusters, including on bare-metal environments.
• Perform upgrades and manage the lifecycle of Rancher clusters.
• Troubleshoot and resolve Rancher cluster issues efficiently.
• Write, maintain, and optimize shell scripts to automate Kubernetes-related tasks.
• Work collaboratively with the team to implement best practices for system automation and orchestration.
• Utilize configuration management tools like Puppet and Ansible (preferred but not mandatory).
• Participate in a rotating schedule, with the ability to work until 1 AM as required.
• Take ownership of tasks, ensuring timely delivery with high-quality standards.

Key Requirements:

• Strong expertise in Rancher and Kubernetes operations and maintenance.
• Experience in setting up and managing Kubernetes clusters on bare-metal systems is highly desirable.
• Proficiency in shell scripting for task automation.
• Familiarity with configuration management tools like Puppet and Ansible (good to have).
• Strong troubleshooting skills for Kubernetes and Rancher environments.
• Ability to work effectively in a rotating schedule and flexible hours.
• Strong ownership mindset and accountability for deliverables.

Job description

Immediate FULL-TIME VACANCY for a VIDEO EDITOR (Long film editor preferable) & Graphic Designer who can work as part of a team & independently.

(Long Video editing must be known,It is a major demand).

Responsibilities:

After effect must known and colour correction must known

Long film/video editing must known

Reels making must known

Youtube video making must know

Create engaging content for digital/social media (images /GIFs/Videos/Reels etc.)

Publish & monitor content on social media networks

Conceptualize visuals based on requirements

Develop illustrations, logos and other designs using software or by hand

Use the appropriate colors and layouts for each graphic/video

Work with copywriters and creative director to produce final design

Test graphics across various media

Amend designs after feedback

Ensure final graphics and layouts are visually appealing and on-brand

Candidates should have knowledge of different video editing software and will be responsible for • editing the video • adding special effects and creating a final video. • Adobe Photoshop • Logo Design . •Adobe Premiere Pro • Canva • Filmora

Job Type: Full-time

Monday to Saturday (10:30 pm TO 6:30 pm)

Job title: DLP Engineer

Work Location- Delhi

Experience- 2+ Years

Mandatory Requirements:

1- 2 years experience installing Forcepoint Cososys or Netskope.

2- Should have own conveyance.

Job Description:

· Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.

· Customize DLP policies and rules to address organizational data security needs.

· Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.

· Analyze DLP alerts and logs to identify potential threats and escalate as necessary.

· Develop, implement, and manage DLP policies to prevent data breaches and leaks.

· Integrate DLP solutions with other security tools, including SIEM.

· Provide technical support for DLP tools and resolve related issues promptly.

· Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.

Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

Key Purpose

Responsible for direction, strategy, planning & execution for the company's human resources management and administration while also managing the industrial relations in a unionized environment which requires special attention.

Key Responsibilities :

1. Prepare the annual human resources budget based on strategic aims and specific business objectives of the company. Review and roll out action plans during quarterly, monthly forecasts to achieve the targets set.

2. Direct and coordinate human resources management operations which include recruitment, training & development, Industrial Relations, and personnel administration. This covers custody and maintenance of all human resource records and documentation and meeting all compliance requirements set by governmental authorities.

3. Develop, update, implement and maintain policies and processes for all human resource operations and ensure that they are clearly understood and followed.

4. Monitor and ensure the timely completion of the annual review of the performance management system in place. Continually revise and update the business objectives and key result areas in consultation with the functional heads to improve the contribution of individuals and teams to business performance thereby aligning with the company- s strategic aims and business objectives.

5. The management of recruitment processes to secure the right person and competencies to satisfy the organization's development/job needs.

6. The development and implementation of organizational group and individual learning processes that achieve the skills and knowledge development to fulfil current and future business success.

7. Managing the relationship with the union as a representative of the management to liaison between the management and the union. To investigate and resolve any complex or critical industrial relations issues in a timely and effective manner. Handling complaints, managing grievance procedures, and facilitating counseling in conjunction with the management.

8. Facility management will ensure a clean, hygienic, secure facility in good repair, running efficiently with processes/frequencies / performance measures in place. Printing and stationery stocking & issue and incoming mail distribution will be part of facility management.

Additional Responsibilities :

Travel Management - Ordering flight tickets based on approved travel requisitions, themost economic rates and efficient travel, turnaround times. The domestic & international travel policy ground rules will apply.

Profile :

- Right Organisation - Small or Midsized engineering company in a professional, process-driven manufacturing environment.

- Right Qualification - Graduate/Engineer, Masters in Human Resource Management Right Experience - +12 years experience, 5 years minimum relevant experience,

- Competence - Excellent verbal and written business communication skills including the Capabilities ability to communicate with all levels of management and workmen in the organization.

- Strategic analytical capability, attention to detail and presentation skills

- Empathy and ability to understand the development needs of all employees

- Managing administrative work with a high degree of perfection

- Proficient with computers particularly with MS office and ability to utilize various software applications

- ERP functional knowledge, strong business, and quality management process understanding.

- Using considerable independent judgment and initiative to make recommendations to the management on all human resource related matters.