Area Business Manager

🧑‍💼 Position: Telesales Executive

📍 Location: New Delhi – 110044

💼 Industry: BPO / Telesales / Voice Process

🗣️ Language Requirement: Bengali (Fluent)

✅ Key Requirements:

1. Minimum Qualification: 12th Pass (Higher Secondary)
2. Experience: Minimum 1 year of experience in an outbound sales process
3. Strong communication and convincing skills
4. Excellent verbal clarity and diction
5. Ability to handle high call volumes and customer interaction confidently

⭐ Preferred Skills:

• Fluency in Bengali is mandatory
• Prior experience in BPO voice processes is preferred

💰 Compensation:

• ₹25,000 CTC + Attractive Incentives
• Performance-based incentive structure

We’re looking for a talented UI/UX Designer (Product Design) to join Brainstorm Force and help shape the future of our SaaS apps, web apps, WordPress plugins, and admin interfaces. Your role will focus on creating intuitive and user-friendly product experiences that solve real-world problems. You’ll work closely with product managers and developers to ensure our products not only look amazing but function flawlessly.

This is a remote position, so you can work from anywhere in the world. You’ll collaborate with a diverse and dynamic team to bring product ideas to life and improve the user experience across our product suite.

Why You’ll Love Working With Us

• Remote work
• Flexible working hours
• Competitive pay
• Paid time off
• Allowances for setting up workspace
• Excellent work-life balance
• Career growth opportunities

Key Responsibilities:

• Design intuitive interfaces: Create user-friendly designs for SaaS apps, web apps, WordPress plugins, and admin interfaces.
• Collaborate with teams: Work closely with product managers, developers, and marketing teams to translate business requirements into effective product designs.
• Develop prototypes and wireframes: Create wireframes, user flows, and interactive prototypes that clearly communicate design ideas and user interactions.
• Maintain design systems: Build and update design systems to ensure consistency and efficiency across all product touchpoints.
• Implement pixel-perfect designs: Partner with developers to ensure accurate and high-quality execution of UI designs.
• Conduct user research: Perform user testing and gather feedback to inform design decisions, iterating as necessary to improve usability.
• Design core product elements: Focus on key product interfaces such as dashboards, settings, and reporting tools, ensuring a balance between functionality and user experience.
• Stay updated on trends: Keep up-to-date with the latest design trends and best practices, incorporating them to elevate the product experience.

What You Need to Know:

• At least 2 years of professional experience as a UI/UX Designer, preferably working on SaaS apps, web apps, or complex digital products.
• Proficient in Figma, Sketch, and Adobe Creative Suite for designing user interfaces and managing design assets.
• Skilled in designing for SaaS, web apps, and complex interfaces, ensuring usability and seamless user experiences.
• Experienced in building and maintaining design systems that drive consistency and efficiency across products.
• Strong ability to create wireframes, mockups, and interactive prototypes that effectively communicate design concepts.
• Knowledgeable about accessibility standards and inclusive design practices to ensure designs are usable for all audiences.
• Basic understanding of front-end technologies like HTML, CSS, and JavaScript to better collaborate with developers.
• Familiar with data visualization techniques, designing intuitive dashboards that present information clearly.
• Experienced in user testing tools and methods, validating design decisions through real user feedback.

Tools We Use:

• Figma for UI/UX design, wireframes, prototypes, and maintaining design systems.
• Adobe Creative Suite (Photoshop, Illustrator) for asset creation.
• UserTesting, Maze for conducting user research and usability testing.

Bonus Points If You Also Have:

• Experience designing SaaS products with complex workflows and user interactions.
• Experience with WordPress, particularly designing UI/UX for plugins or admin panels.
• Knowledge of admin interfaces, dashboards, or reporting systems.
• Basic front-end development skills like HTML, CSS, and JavaScript.
• Understanding of data visualization and its application in user interfaces.

Your Superpowers:

• You ensure every design element is polished and accurate, with no detail overlooked.
• You have a knack for breaking down intricate tasks into intuitive and easy-to-use designs.
• You tackle design challenges with innovative solutions that enhance the user experience.
• Data-driven design decisions that balance aesthetics with functionality.
• You proactively identify and address user pain points, creating solutions that enhance usability.

You Might Not Be a Good Fit If:

• You struggle to create clear and user-friendly interfaces.
• You find it challenging to balance user needs with design aesthetics.
• You have trouble collaborating effectively with cross-functional teams.
• You miss opportunities to simplify workflows or improve usability.

Skills required

·      Certified in Google Analytics (any popular certifier)

·      A minimum of 4+ years of experience in the web analytics domain

·      Consolidated knowledge of the GA4 platform

·      Excellent communication skills (written & verbal)

·      Good understanding of Analytics, Tag Manager, and Data Studio.

·      Basic knowledge of BigQuery & JavaScript

·      Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code

·      Advanced understanding of Events Tagging and Custom dimensions.

·      Hands-on experience with data visualization (custom dashboards)

Roles and Responsibilities

·      Responsible for managing our Analytics (G4) and GTM accounts

·      Implementation of highly effective web data analytic solutions

·      Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.

·      Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs

In-depth knowledge in the following areas.

·      Determine tracking requirements.

·      Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.

·      Install GTM container tag on the live/staging websites.

·      Create, publish and test tags on the live/staging websites.

·      Able to track the successful form submission.

·      Do regular Tag audits for the live/staging websites.

·      Coordinate with the marketing heads to understand and develop custom reports and dashboards.

·      Create specified digital analytics tagging standards to ensure robust and consistent data capturing.

·      Testing and validating the tracking using various debugging tools.

About SuperHumanRace (SHR)

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty

mission of making the world a better place, powered by human kindness, we started looking for our

answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data

to solve intersections. In working out these solutions, we discover the engineers, the architects, and

the authors that live and breathe deep inside the colorful fabric of society. We automate social

purposes for organizations and deliver impact-related insights to all of our users. At the core of the

SuperHumanRace is the belief that while good work is important and aspiring to make an impact is

necessary, it cannot be sustainable unless it is also fun!

About the role

We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary

role of the Client Engagement Lead is to implement SuperHumanRace's data platform for

multinational clients, focusing on CSR and ESG program management. This role involves setting

KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and

client satisfaction.

This is an excellent opportunity for someone who is a natural leader and works well with others,

especially in high pressure situations. As the Client Engagement Lead, you will work closely with our

ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.

2

Key Responsibilities:

Selected Candidate’s day-to-day responsibilities include:

1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,

physical events, and panel discussions on the SuperHumanRace Platform.

2. Client Communications: Lead and manage communications with both existing and prospective

clients, ensuring effective engagement and relationship building.

3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the

platform, ensuring successful project execution.

4. Training and Development: Train peers, client teams, and partner teams on the functionalities of

the platform, ensuring comprehensive understanding and effective use.

5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant

stakeholders promptly and efficiently.

6. Marketing and Event Development Support: Assist with projects in marketing and event

development as needed, contributing to the overall success of these initiatives.

7. Data Management and Analysis: Establish data collection processes and set up necessary data

visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify

discrepancies.

3

Qualifications:

● Experience: 0-3 years of experience in client engagement or project management.

● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a

related field. A Master's degree is a plus.

● Skills:

○ Strong project management skills with a proven track record of delivering complex

projects on time and within budget.

○ Excellent communication and interpersonal skills, with the ability to build and

maintain relationships with senior stakeholders.

○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and

familiarity with CSR and ESG reporting standards.

○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into

actionable insights.

○ Self-motivated and able to work independently, as well as part of a team.

What you need to have:

• Possess strong domain knowledge - Digital Analytics (Google Analytics, App Analytics (Firebase/AppsFlyer/Branch/MixPanel), CRO, Media Analytics 

• Ability to handle Google Analytics clients end-to-end  

• Contribute to building effective process management, mentoring teammates, reducing product & execution inefficiencies 

• Be responsible for day-to-day Google Analytics operations and performance of client accounts, requiring interaction with both internal and external stakeholders.   

• Own, manage and grow digital analytics strategies for clients.   

• Be responsible for all regular (and ad hoc) reporting and analysis of digital activity providing crucial insights, and effectively communicating this to the client.   

Greetings!!

This email is regarding a job opportunity with a position of Angular Developer  at our India Branch, Valsad Location.

Differentiating Factors :

• Five-day working/ 40 hours per week
• Flexible Working Hours
• Evening Refreshments
• Best package in this area
• Balance between work and personal life
• Company culture which encourages new ideas and innovation
• Talents with diverse and broad experience

*Salary: No bar ON Right Candidate.

We are looking for People who are passionate about their work. If you are interested or have references, kindly send your updated CV 

“Please go through the company profile and share your feedback and thoughts.

!! You are always welcome for a communication anytime!!