Customer Support Executive

Job Title : Python Developer (Immediate Joiner)

Experience Required : 3+ Years

Employment Type : Full-time

Location : Gurugram, India (Onsite)

Working Days : 6 Days (5 Days WFO + 1 Day WFH)

Job Summary :

We are seeking a talented and experienced Python Developer with a strong background in Django and a proven ability to build scalable, secure, and high-performance web applications. The ideal candidate will have hands-on experience with RabbitMQ, Redis, Celery, and PostgreSQL, and will play a key role in developing and maintaining robust backend systems. This is an onsite opportunity for immediate joiners.

Mandatory Skills : Python, Django, RabbitMQ, Redis, Celery, PostgreSQL, RESTful APIs, Docker.

Key Responsibilities :

• Design, develop, and maintain Django-based web applications and APIs.
• Implement asynchronous task handling using RabbitMQ and Celery.
• Optimize application performance using Redis for caching and session storage.
• Manage database operations, including schema design and query optimization, using PostgreSQL.
• Collaborate with front-end developers, DevOps teams, and stakeholders to deliver full-featured solutions.
• Write clean, modular, and well-documented code aligned with industry best practices.
• Troubleshoot, debug, and resolve issues across the application stack.
• Participate in architecture discussions, code reviews, and sprint planning.
• Ensure the scalability, performance, and security of backend services.

Required Technical Skills :

• Minimum 3 Years of experience in Python development.
• Strong hands-on experience with the Django framework.
• Proficiency in RabbitMQ for message brokering.
• Practical experience with Redis for caching and session management.
• Experience using Celery for background job/task queue management.
• Solid knowledge of PostgreSQL (database design, indexing, and optimization).
• Understanding of RESTful API development and integration.
• Familiarity with Docker and containerization.

Preferred Skills :

• Exposure to CI/CD tools and pipelines.
• Experience working with cloud platforms such as AWS or GCP.
• Knowledge of Django ORM optimization techniques.
• Basic familiarity with front-end technologies like HTML, CSS, and JavaScript.

Soft Skills :

• Strong analytical and problem-solving capabilities.
• Effective communication and interpersonal skills.
• Ability to thrive in an agile, fast-paced development environment.

Python Embedded Engineer

📍 Location: Chennai

💼 Experience: 3+ Years

💰 Budget: ₹1.2 LPM

🔍 Role Overview

We are looking for a skilled Python Embedded Engineer with hands-on experience in embedded systems. The ideal candidate will work closely with cross-functional teams to design, develop, and optimize software solutions that interact with hardware platforms.

We prefer candidates who are reliable, strong communicators, and technically sound.

🛠️ Key Responsibilities

• Design, develop, and maintain robust Python-based applications
• Work on embedded system software development & integration
• Collaborate with hardware, firmware, and system teams
• Optimize software performance for embedded environments
• Debug, troubleshoot, and resolve system-level issues
• Participate in code reviews and follow coding standards
• Support testing, validation, and product release

✅ Required Skills

• 3+ years of experience in Python development
• Strong understanding of software development fundamentals
• Experience or exposure to embedded systems (mandatory)
• Knowledge of hardware-software interaction & communication protocols
• Familiarity with Git/version control systems
• Strong analytical, problem-solving & communication skills

➕ Good to Have

• Experience with C/C++
• Knowledge of RTOS or Linux-based embedded systems
• Experience with microcontrollers, sensors, or device drivers
• Exposure to CI/CD pipelines & automated testing

🎯 Ideal Candidate

• Trustworthy and dependable
• Strong communication skills
• Ability to work in a cross-functional environment

Job Specification – Recruitment Lead

Experience: end-to-end recruitment experience, including niche and leadership hiring.

Domain Knowledge: Strong exposure to IT hiring, preferably within the Salesforce ecosystem.

Technical & Process Skills: Proficient in sourcing, headhunting, ATS management, and recruitment analytics.

Stakeholder & Team Management: Skilled in managing business leaders and driving recruiter performance.

Networking & Market Insight: Capable of building talent pipelines and leveraging industry networks.

Communication: Excellent interpersonal, negotiation, and presentation skills.

Agility & Ownership: High adaptability with a fast paced & high results-driven and process-oriented approach.

KRA will involve-

End-to-End Hiring – Manage full-cycle recruitment to ensure timely and quality closures within a TAT of max 45 days.

Niche & Leadership Hiring – Independently manage Salesforce niche, senior, and confidential mandates through headhunting.

Team Performance – Lead and drive consistent results with 3 successful joining's per recruiter per month.

Process Compliance & Excellence – Ensure adherence to hiring process, data accuracy, ATS upkeep, candidate verification, and defined process flow.

Recruitment Strategy – Design and execute effective sourcing and hiring strategies.

Talent Pipeline – Build and sustain a strong Salesforce talent network for future needs. Coach team members on follower development on LinkedIn for pool creation.

Strategic Projects – Lead initiatives like ATS implementation, salary benchmarking, and employer branding.

Looking to create a token on the blockchain for our Taxi App. Also want to create our own payment gateway like a cash app or Venmo. Would like for our Taxi app to accept payment via crypto.

Backend Architect:

Technology: node js, DynamoDB / Mongo DB

Roles:

• Design & implement Backend Services.
• Able to redesign the architecture.
• Designing & implementation of application in MVC & Microservice.
• 9+ years of experience developing service-based applications using Node.js.
• Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
• Experience working on teams that practice BDD (Business Driven Development).
• Understanding of micro-service architecture and RESTful API integration patterns.
• Experience using Node.js for automation and leveraging NPM for package management
• Solid Object Oriented design experience, and creating and leveraging design patterns.
• Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
  
  
  

Desired/Preferred Qualifications :

1. Bachelor's degree or equivalent experience
2. Strong problem solving and conceptual thinking abilities
3. Desire to work in a collaborative, fast-paced, start-up like environment
4. Experience leveraging node.js frameworks such as Express.
5. Experience with distributed source control management, i.e. Git

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward