
You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.
Responsibilities
- Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
- Troubleshoot basic product issues and escalate when required.
- Update all tickets and chats with clean, accurate notes.
- Meet first response and resolution targets as per internal SLAs.
- Maintain a consistent brand tone in every customer interaction.
- Capture customer feedback and pass key patterns to the product and tech teams.
- Support CSAT and resolution rate goals through steady quality.
Objective of the role:
Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.
Requirements
- Bachelor’s degree or equivalent.
- One to three years of experience in customer support.
- Strong verbal and written communication.
- Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
- Ability to manage multiple conversations without dropping quality.
- Basic problem-solving and the ability to spot recurring issues.

About InstaWeb Labs Pvt Ltd
About
Websites.co.in is one of the world’s easiest, mobile-first website builder platforms, no coding, no hassle. Over 5 million users across 190 countries trust us to bring their businesses, blogs, and online stores to life. We’ve been featured over 2,000 times by Google Play in 100+ countries and recognized as India’s most innovative startup app
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Position : Senior IT Analyst – IAM & Office 365
Experience : 4 to 8 Years
Location : Gurgaon (Hybrid : 3 days office, 2 days WFH)
Notice Period : Immediate to 15–20 days (Buyout option available)
Communication : Excellent communication skills mandatory (client-facing role)
About the Role :
We're looking for a skilled IT Security professional with strong experience in Identity and Access Management (IAM) and Office 365 (O365/M365). The role involves securing access, managing user identities, and administering O365 services across a hybrid cloud environment.
Mandatory Skills :
O365/M365, Azure AD, IAM, Conditional Access, MFA, Defender for O365, RBAC, DLP, PowerShell, Strong Communication
Key Responsibilities :
- Manage Azure AD, Conditional Access, MFA, and RBAC policies.
- Administer O365 services – SharePoint, Teams, PowerApps.
- Configure Defender for O365, DLP policies, and compliance settings.
- Automate tasks using PowerShell, support user lifecycle processes.
- Handle access audits, incident response, and IAM/O365 tool upgrades.
- Collaborate with internal teams on security and operational enhancements.
Good to Have :
- Microsoft Certification (e.g., MS-102)
- Experience with Microsoft Graph API and SIEM log integration
Manager – Information Security
Experience: 10+ years (with minimum 3 years in leadership roles)
Qualification: Bachelors in IT/Computer Science; Preferred: MBA, CISSP, CISM, CISA, ISO
27001/27701 Lead Auditor and Lead Implementor
Key Responsibilities:
Lead the design, implementation, and continuous improvement of the enterprise-wide ISMS
and PIMS programs.
Develop and manage the InfoSec strategy aligned with business goals and regulatory
requirements (ISO 27001:2022, ISO 27701:2019, DPDPA, IT Act, CERT-In).
Oversee security risk assessments, audits, and remediation plans across IT and business
units.
Manage a team of security professionals; mentor, coach, and evaluate performance.
Collaborate with Legal, Compliance, IT, and Business stakeholders to ensure security by
design.
Lead incident response, RCA, and post-mortem reviews.
Drive security awareness and training programs across the organization.
Manage security budgets, vendor relationships, and contract negotiations.
Technical Skills:
Strong knowledge of IBM QRadar SIEM, GTB DLP, CyberArk PAM, Wiz CNAPP, Sentinel
One EDR, Qualys VA and other PT tools.
Experience in cloud security governance (Preferred on AWS and Azure; Good to have GCP).
Experience of MITRE ATT&CK, NIST CSF, CIS Controls, OWASP Top 10.
Soft Skills:
Strategic thinking
Stakeholder management
Team leadership
Excellent communication
Quality Documentation
email: etalenthire[at]gmail[dot]com
satish: 88O 27 49 743
Job Details
- Job Title: Customer Sales Engineer
- Department: Sales
- Employment Type: Permanent
- Location of Posting: Ahmedabad
Experience & Eligibility
- Experience Required: 1–2 years
- Freshers: Yes, freshers are welcome to apply
Educational Qualifications
- Graduation: B.E. (Mechanical) or Diploma in Mechanical Engineering
- Post-Graduation: Not required
- Special Courses: Not required
Key Responsibilities
- Lead generation and follow-up with potential customers
- Building and maintaining strong customer relationships
- Providing technical support and product-related guidance to customers
- Preparing sales reports and maintaining records
- Coordinating with internal teams to ensure customer satisfaction
Skills & Competencies
- Strong communication skills (very important)
- Languages Known: Gujarati, Hindi, English (fluency not mandatory)
- Learning-oriented mindset
- Team player with a positive attitude
- Good problem-solving ability
Devops Engineer :
Tech stack : AWS, Gitlab , Python, SNF
Mrproptek is on the lookout for a DevOps Engineer with a passion for cloud infrastructure, automation, and scalable systems. If you're ready to hit the ground running — we want you on our team ASAP!
Location: Mohali, Punjab (On-site)
Experience: 2+ Years
Skills We’re Looking For:
- Strong hands-on experience with AWS
- Expertise in GitLab CI/CD pipelines
- Python scripting proficiency
- Knowledge of SNF (Serverless and Functions) architecture
- Excellent communication and collaboration skills
- Immediate joiners preferred
At MrPropTek, we're redefining the future of property technology with innovative digital solutions. Join a team where your skills truly matter and your ideas shape what’s next.
About company:
A technology based luxury home design company based out of Mumbai.
Role: Content Writer.
Roles & Responsibilities:
· Researching industry-related topics (combining online sources, interviews and studies)
· Writing clear marketing copy to promote our products/services
· Proofreading and edit blog posts before publication
· Conducting simple keyword research and use SEO guidelines to increase web traffic
· Ensuring all-around consistency (style, fonts, images and tone)
· Hands-on experience with Content Management Systems (e.g. WordPress)
· Proven work experience as a Content Writer, Copywriter or similar role
· Portfolio of published articles
Requirements:
Preferred industries: FMCG, BMW, Mercedes, and high-end hotels
Experience: 10+ years
Role: Partner Head- India (saas)
Location: Remote
Reporting Manager: VP Sales
Purpose:
We are looking for a Partnership Head, a true sales champion. We are a
growth-stage startup and this role will be an important part of our growth strategy.
We are looking for someone who can:
- Take primary responsibility for the strategy and execution of new resellers partnerships
- Identify relevant organizations that are strategically well-positioned to accelerate growth into new markets
- Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise
- Close partnership agreements while properly balancing company goals, speed, and economic potential
- Evaluate the financial and non-financial benefits and risks of new partnerships
- Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them
- Work closely with the Senior Channel and Sales leaders at monday.com in a strategic capacity to build out channel program in North America
- Collaborate with different teams at monday.com to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages
You have/are
- 8+ years in SaaS sales/ business development positions - must
- Experience in recruiting and managing channel sales partners - must
- Experience in recruiting and managing VARs - a plus
- Ability to take an entire project from A to Z
- Strong relationship-builder, initiator, outstanding verbal and written communication skills
Interested In Making Career In 'Instructional Design'? Then Let's Connect !!!!
The objective of the Emeritus ID Academy is to provide ID training to the selected candidates over 4-5 weeks (approximately one month). They will learn the fundamentals of instructional design from the industry experts and practice ID skills such as storyboarding, visualization and design of the content and so on with support from ID professionals. Post the ID training and completion of their Capstone Project, we'll assess the candidates and onboard them with Emeritus based on their screening results.
Here's more about Emeritus and the ID academy. About us -Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus' short courses, degree programs, boot camps, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches educates more than 100,000 students per year across 80 countries.
Founded in 2015, Emeritus, part of Eruditus Learning Solutions, has more than 1,200 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company has raised over $160 million in capital and is backed by the Chan Zuckerberg Initiative, Sequoia India, Leeds Illuminate, and Prosus Ventures.
- Learn the science and art of instructional design from industry experts and practitioners.
- Apply instructional design in hands-on exercises under professional guidance.
- Be familiar with the job expectations and attitude in the online education industry.
- Become industry-ready to kick-start your career as an Instructional Design professional.
In your role you will:
- Be an active member of the GSS Fi management team in Global Centre Pune driving strategic and people orientated change programs.
- Manage a team of professionals delivering/processing the full cycle of cash allocation, cash management, accounts receivable and master data management
- Oversee and steer the day to day operation and delegate responsibilities across your team such that key performance indicators are consistently delivered.
- Build, coach and develop your team.
- Ensure that stakeholder requests are handled with professionalism and positive service attitude while ensuring that delivery is according to defined SLA.
- Establish and maintain close and professional partnerships with internal stakeholders.
- Streamline internal processes to ensure the most efficient operational standards.
- Review and manage exception reports, KPIs, and other key indicators of performance/output.
- Multinational company experience in a shared service organisation (preferably in businesses like ours)
- Strong communication skills, both written and oral
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- Solid knowledge in double entry book keeping (you don’t have to be a qualified accountant)
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- Credit Card payment processing and reconciliation
- Given we use Oracle, driving more automation to improve efficiency would be a good thing.
Job Description
As a Software Engineer at Radixweb, you will build and maintain eCommerce websites. you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.
Roles & Responsibilities
- Meeting with the design team to discuss the needs of the company.
- Building and configuring Magento 1x and 2x eCommerce websites.
- Coding of the Magento templates.
- Developing Magento modules in PHP using best practices.
- Designing themes and interfaces.
- Setting performance tasks and goals.
- Troubleshooting integration issues.
- Updating website features and security patches.
Eligibility
- 3 to 5 Years of working experience in Magento & PHP
- Ability to develop custom extensions.
- Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
- Should have excellent database design and implementation skills.
- Ability to do customization in Magento 2.
- Strong understanding of Magento back-end and Magento Framework.
- Strong in responsive and adaptive web development procedures.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Knowledge of how to interact with Restful APIs and formats (JSON, XML).
- Knowledge of Bit bucket, specifically Git.
- Should have good knowledge of semantics and code optimization techniques
Company Introduction
Founded in 2000, Radixweb is a leading software development company serving over 2900 clients in 25 countries. Join us to work on challenging projects, standardized processes, and fun work culture.
In addition, have an exposure of our home-grown globally acclaimed PHP-based web to print solution- https://www.onprintshop.com/">https://www.onprintshop.com/ developed to simplify print order management from client order to shipping. Recognized as solution partners by reputed brands in the print industry and serving small to largest printers across the world.
- Opportunity to work on latest technologies
- Technology and team-based well-managed training & development process
- A strong and committed team of 450+ employee
- 70+ Employees working with us for 5+ Years
- 25+ employees working with us for 10+ Years
- Flexible shift timings with lucrative compensation
- Transparent Appraisal process
- Exclusive soft skill training by professional Trainers.












