
You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.
Responsibilities
- Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
- Troubleshoot basic product issues and escalate when required.
- Update all tickets and chats with clean, accurate notes.
- Meet first response and resolution targets as per internal SLAs.
- Maintain a consistent brand tone in every customer interaction.
- Capture customer feedback and pass key patterns to the product and tech teams.
- Support CSAT and resolution rate goals through steady quality.
Objective of the role:
Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.
Requirements
- Bachelor’s degree or equivalent.
- One to three years of experience in customer support.
- Strong verbal and written communication.
- Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
- Ability to manage multiple conversations without dropping quality.
- Basic problem-solving and the ability to spot recurring issues.

About InstaWeb Labs Pvt Ltd
About
Websites.co.in is one of the world’s easiest, mobile-first website builder platforms, no coding, no hassle. Over 5 million users across 190 countries trust us to bring their businesses, blogs, and online stores to life. We’ve been featured over 2,000 times by Google Play in 100+ countries and recognized as India’s most innovative startup app
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About the Role
We are looking for a results-driven SEO Marketing Executive with 2+ years of experience in SEO, SMO, and paid advertising campaigns. The ideal candidate should have hands-on expertise in WordPress, digital marketing tools, and paid ads (Meta Ads, Google Ads, PPC) to drive traffic, improve online visibility, and generate qualified leads for our Web-based projects.
Key Responsibilities
Plan and execute SEO strategies (On-page, Off-page, and Technical SEO).
Perform keyword research, competitor analysis, and content optimization.
Build high-quality backlinks and improve search engine rankings.
Manage SMO (Social Media Optimization) and handle daily posting, engagement, and community growth across platforms (Facebook, Instagram, LinkedIn, Twitter/X, etc.).
Run Paid Ad Campaigns (Meta Ads, Google Ads, Promotional Ads, PPC) to drive conversions.
Monitor campaign performance, optimize ad spend, and prepare performance reports.
Manage and update websites using WordPress (or other CMS tools).
Integrate analytics tools (Google Analytics, Search Console, Tag Manager) and track performance metrics.
Collaborate with content writers, designers, and developers to ensure SEO & marketing best practices.
Stay updated with the latest SEO, SMO, and Digital Marketing trends.
Requirements
Bachelor’s degree in Marketing, IT, Communications, or related field.
2+ years of proven experience in SEO & Digital Marketing.
Strong knowledge of SEO (on-page, off-page, technical) and SMO strategies.
Hands-on experience with Paid Ads (Meta Ads, PPC, Google Ads, Promotional Ads).
Proficiency in WordPress and knowledge of other CMS tools (Wix, Webflow, Shopify, etc.).
Expertise with SEO & marketing tools (Ahrefs, SEMrush, Moz, Google Analytics, Google Tag Manager, Search Console).
Good understanding of HTML, CSS, and basic JavaScript (preferred).
Strong analytical, problem-solving, and communication skills.
Good to Have
Experience in Web3/Blockchain or tech-based projects.
Knowledge of content marketing and email campaigns.
Creative mindset for running promotional campaigns.
We are looking for a Senior Systems Engineer with 10+ years of experience in systems-level engineering (Rust/C/C++), including 5+ years of production Rust, to design and build high-performance, low-latency, fault-tolerant trading infrastructure. Prior hands-on experience with financial trading systems is mandatory.
Responsibilities
- Design, develop, and maintain high-performance backend services using Rust - Build scalable and reliable distributed systems capable of handling high request volumes - Optimize application performance, memory usage, and resource utilization - Design clean, maintainable, and well-tested software architecture
- Collaborate with product, engineering, and DevOps teams to deliver production-ready solutions
- Participate in architecture discussions, code reviews, and technical planning - Troubleshoot production issues and improve system reliability and observability - Write clean, well-documented, production-quality code following engineering best practices
Required Qualifications
- 10+ years of professional systems programming experience in Rust, C, or C++ (5+ years production Rust)
- Mandatory: hands-on experience with financial trading systems — exchanges, order books, matching engines, OMS/RMS, or market data systems (equities, F&O, FX, commodities, or crypto)
- Strong understanding of exchange mechanics — order types, price-time priority matching, spot trading, derivatives (futures/perpetuals), options, margining and liquidation concepts
- Strong experience building production-grade, low-latency, high-throughput backend applications
- Solid understanding of distributed systems and concurrent programming — Raft/consensus, replication, snapshots, deterministic state machines, exactly-once semantics
- Advanced concurrency: lock-free/wait-free structures, ring buffers, thread-per-core design, core pinning
- Strong understanding of networking concepts — TCP/IP, UDP, multicast, real-time communication, asynchronous networking
- Experience designing and implementing binary communication protocols for inter-service communication (SBE, Protocol Buffers, FlatBuffers, Cap'n Proto)
- Experience with microservices architecture and event-driven systems - Experience with messaging systems such as Aeron, Kafka, NATS, or similar high-performance platforms
- Strong understanding of in-memory data structures and efficient memory management — cache lines, memory ordering, NUMA, allocation-free design
- Experience working with relational databases and caching systems
- Experience working in Linux-based production environments
- Familiarity with containerization and modern deployment practices
- Strong debugging, profiling, and benchmarking skills (perf, flamegraphs, Criterion) - Excellent problem-solving and analytical abilities; ability to work independently and take ownership of technical deliverables
Preferred Technical Experience
- Tokio, Tonic (gRPC), Serde, Tracing, Criterion, Cargo/Clippy/Rustfmt - Aeron, LMAX Disruptor, Chronicle, or FIX engines
- Kernel-bypass networking concepts (io_uring, DPDK, AF_XDP); hardware timestamping
- Lock-free or wait-free programming techniques
- Options pricing / Greeks / volatility surface exposure
Preferred Qualifications
- Experience designing highly available and fault-tolerant systems (active-active, consensus-based failover)
- Deterministic simulation / property-based testing of stateful systems
- Exposure to cloud infrastructure and production monitoring tools
- Open-source contributions (openraft, TigerBeetle, tokio, etc.) or personal Rust systems projects
Selection Process
- 3 Rounds of Technical Interview
- 1 Round of Management Interview
- Shortlisting based on work evidence (repo/PR/design doc/write-up of a hard problem solved)
- Systems design deep-dive (order book / matching engine design), hands-on coding round, distributed systems round
Job Title: Personal Assistant to CXO
We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to support our CXO in day-to-day operations. The ideal candidate will manage schedules, communications, and follow-ups efficiently, ensuring seamless coordination across internal teams and external stakeholders. This role demands professionalism, discretion, and the ability to thrive in a fast-paced environment while managing multiple priorities.
Key Responsibilities
- Manage the CXO’s calendar, appointments, meetings, travel arrangements, and daily schedule with efficiency and accuracy.
- Track, document, and follow up on tasks assigned to the CXO to ensure timely execution and closure.
- Prepare meeting agendas, record detailed minutes, and coordinate action items with relevant internal teams.
- Draft, proofread, and organize professional communications, including emails, presentations, and reports.
- Act as a liaison between the CXO and internal departments as well as external stakeholders.
- Maintain confidentiality of sensitive information and ensure systematic documentation and record-keeping.
- Anticipate the CXO’s requirements, provide timely reminders, and prepare necessary materials in advance of meetings.
Requirements
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 1 year of experience as a Personal Assistant or Executive Assistant, preferably in healthcare, technology, or start-up environments.
- Strong organizational, communication, and multitasking skills.
- High level of professionalism, discretion, and a proactive problem-solving mindset.
- Ability to adapt quickly to changing priorities in a dynamic, fast-paced work environment.
Benefits
- Flexible work schedule
- Health insurance
- Leave encashment
- Provident Fund (PF)
3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience
Key responsibilities
- Support with design/requirements workshops
- Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
- Confident in configuring workday with the ability to reference Workday Community for clarity
- Ability to create effort estimates based on requirements
- Excellent problem solver
- Wants to master additional modules of Workday
- Support and mentor junior resource based in Portugal/UK
- Achieve a high level of utilisation
- Be consultative in their customer approach
Must-Have experience in selling certification courses or technical courses
Roles & Responsibilities:
● Counsell potential Students over a call to inform them about a product and help them in
making better career decisions.
● Answer questions about our products or the company.
● Sale as per requirement from the students.
● Direct prospects to the field sales team when needed.
● Maintain Sales Report and update in the CRM time to time.
● Take and process orders in an accurate manner.
● Go the extra mile to meet sales quota and facilitate future sales.
● Keep records of calls and sales and note useful information.
Skills & Requirements:
● 10 months - 2 years of work experience in sales/business development/voice process.
● Excellent interpersonal and communication skills.
● Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.
● Solution-oriented with effective problem-solving skills.
● Customer-Centric Approach.
● Positive attitude and Willingness to learn and excel.
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will also be tasked with creating SPs to ensure that the data being delivered to clients is in an actionable format.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
- Create Chrome plugins and APIs as required.
Skills And Qualifications
- Proficient understanding of web markup, including HTML5, CSS3, SQL
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Proficient in AngularJS, .NET
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Should be able to write complex stored procedures and handle their returns.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as {Git / TFS}
We prefer candidates with appx. 3-4 years of work experience. Candidates should have worked on at least 4 major projects and have an entrepreneurial mindset.
. Deep knowledge of FullStack Development via PHP 7 (Laravel or Phalcon) and React based tech stack.
. Deep understanding about Ubuntu OS, Nginx Server, PM2, Supervisor, PHP FPM.
. Good knowledge of microservices based architectures which can scale over a period of time.
. Should be able to create a plan to break an existing monolith into microservices.
. Hands-on experience on AWS IAM, EC2, Route53, S3, RDS, Elasticsearch etc.
. Define and maintain coding standards, and guide team members to comply with these standards.
. Onboarding new developers and members e.g. AWS IAM and granting access to repositories.
. Planning product technical requirements and SDLC for critical projects like ecommerce, real time gaming projects etc.
. Work on DevOps, CI/CD and automation initiatives in Favcy. . Researching and incorporating latest frameworks, design patterns and coding architecture to create a scalable product.
. Proactively working for Favcy OS Enhancements and obsession towards keeping the Favcy Cloud Infrastructure updated.
. Drive issue resolution, risk identification and mitigation, and dependency management.
. Maintaining security and implementing security processed for third party integrations and accounts.
. Designing or reviewing backend and frontend architectures and UML diagrams, test cases, website functionalities.
. Follow agile approach to get the projects done via daily scrum and project tracking.
. Plan and sequence release deployment activities like DB migrations in coordination with Release Management
. Monitoring backend and frontend telemetric data and project progress e.g. New Relic, Kibana.
. Planning project pipeline as per the deadlines and resources. . Collaborate with business analysis and quality assurance engineers to fix defects.
. Should be able to manage multiple projects and communicate to clients directly.
. Focus on a seamless experience for users by ensuring availability, latency, scalability
. Documenting features, APIs and workflows for client side integrations and onsite web-hook integrations.
Requirements
Must have Technical abilities:
. Passion for programming, excellent debugging skills, expertise in designing scalable backend architecture.
. Know-how for using Design Patterns, Caching, Batch Processing, Rest APIs, JSON, Microservices, Test Cases, Git, Nginx, Webpack, NodeJS, React
. Rich experience in third party integrations like RazorPay Payments/Payouts, Webhooks, Authentication Methods like OAuth2, .
. Can take technical decisions and finding creative solutions.
. Teaching someone something new which makes tech team motivated.
. Proactively resolving the issues of production
Soft Skills
. A good team player who can help the team whenever needed including coding if needed.
. Can communicate clearly and write well.
. Can speak eloquently and explain just about anything to anyone.
And you’re comfortable communicating in writing and on the phone
. Should be motivated and driven.
You volunteer for new challenges without waiting to be asked.
You’re going to take ownership of the time you spend with us and truly make a difference.
. Should point out the bad practices and bring a positive change in the culture.
. Should bring a sense of ownership among the team members.
. Should help the team to grow professionally and help them to achieve their professional goals.
Currently we are looking for the HR Role with experience in Talent Acquisition. PFB JD for your reference. You can visit http://www.transven.com">www.transven.com for company details.
Job Description :
- Answering employee questions
- Creating and distributing documents
- Serving as a point of contact with benefit vendors/administrators
- Maintaining computer system by updating and entering data
- Setting appointments and arranging meetings
- Maintaining calendars of HR management team
- Compiling reports and spreadsheets and preparing spreadsheets
Recruitment/New Hire Process
- Participating in recruitment activities
- Cold calling & talent acquisition activities
- Posting job ads and organizing resumes and job applications
- Scheduling job interviews and assisting in interview process
- Ensuring background and reference checks are completed
- Conducting benefit enrollment process
- Administering new employment assessments
Payroll and Benefits Administration
- Processing payroll, which includes ensuring vacation and sick time are tracked in the system
Record Maintenance
- Maintaining current HR files and databases
- Updating and maintaining employee benefits, employment status, and similar records
- Maintaining records related to grievances, performance reviews, and disciplinary actions
- Performing file audits to ensure that all required employee documentation is collected and maintained
- Performing payroll/benefit-related reconciliations
- Performing payroll and benefits audits and recommending any correction action
1. To guide and counsel students and parents for Admission in Indian universities
and colleges.
2. Interacting with University delegates.
3. Manage Events. Help the students in the application, admission procedures, etc.
Participate in educational affairs. Research & Development Activities.
Key skills
1. Candidate should have exposure/knowledge about the education system.
2. Excellent communication & presentation skills.
3. Should have learning & positive attitude communication skills and problem-solving
quality.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.











