11+ Relationship development Jobs in Mumbai | Relationship development Job openings in Mumbai

Job Title: Relationship Manager - CRM

Salary -upto 8 LPA

Location -Mumbai

Job Summary

We're seeking a dynamic and customer-focused Relationship Manager to join our CRM team. The ideal candidate will play a key role in maintaining strong client relationships, ensuring efficient post-sales activities, and managing collections.

Key Responsibilities

- Customer Relationship Management: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.

- Collections and Follow-ups: Manage and oversee the collection process, ensuring timely payments from customers.

- Post-Sales Activation: Facilitate seamless post-sales processes, including onboarding and activation of services/products.

- Demand Letter Generation: Prepare and issue demand letters in compliance with company policies and legal standards.

- Documentation and Reporting: Prepare and manage client-related documentation, including agreements, contracts, and payment schedules.

Requirements

- Experience in real estate is mandatory

- Proficiency in Excel and data management

- Excellent communication and interpersonal skills

- Attention to detail and ability to multitask

- Strong analytical and problem-solving skills

What We Offer

- Opportunity to work with a dynamic team

- Professional growth and development opportunities

- Competitive salary and benefits package

- 5-day working week, 10am-6pm

How to Apply

If you're a motivated and experienced Relationship Manager, please submit your resume and cover letter to [insert contact information].

Hiring Hashtags

#RelationshipManagerJobs

#CRMJobs

#RealEstateJobs

#CustomerServiceJobs

#SalesJobs

#MarketingJobs

#MumbaiJobs

#JobOpening

#CareerOpportunity

#HiringNow

We are looking for Lead Graphic Designer who will be responsible for creating graphics.

Designing logos, managing brand activities and working on typography. The Lead Graphics

Designer will work on a range of projects from editorial to eCommerce and provide creative

direction to junior designers.

Qualifications will include:

● Expertise in Graphic Design & Logo Design

● Solid understanding of brand positioning and creating brand guidelines

● Excellent typography skills

● Experience in developing creative assets for a range of media, including print and digital

● Experience in leading and mentoring a team of designers

● Bachelor’s /Master’s Degree in Graphic Design, Visual Communications, or related field

● Experience in the lifestyle, fashion or consumer goods industries is a plus

About Company

Our client delivers personalized luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals, and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.We are a lean team of high-performing go-getters, we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring and we encourage you to apply for this role and experience it for yourself. 

Requirements

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks

• Design performance gauging, building robust APIs to support mobile and desktop clients

• Manage and optimize scalable distributed systems on the cloud

• Optimization of web applications for performance and scalability

• Develop automated tests to ensure business needs are met and allow for regression testing

• Participate in the entire application lifecycle, focusing on coding and debugging

• Write clean code to develop functional web applications

• Troubleshoot and debug applications

• Perform UI tests to optimize performance

• Manage cutting-edge technologies to improve legacy applications

• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.

• Gather and address technical and design requirements

• Provide training and support to internal teams

• Build reusable code and libraries for future use

What skills we are looking for?

•Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers  regarding progress on the long-term technology roadmap

•Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs

•Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed

•Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.

Who qualifies? 

• PHP Laravel Framework, PHP Design Patterns.

• Proficient in MySQL. MongoDB knowledge is plus

• APIs, REST API, API Security.

• Laravel Events, Queue, Observers

• Excellent foundation in computer science, algorithms, and web design

• Experience writing highly secure web application

• Experience with core AWS web-enabling technologies

• Growth mindset, challenging status quo to find new solutions and out- of-the-box ideas

• Experience designing RESTful APIs, specifically for mobile apps

• Computer science degree or equivalent experience

• Experience leading a team is a bonus.

• 3+ Years of relevant experience.

We are looking for a Client Key Account Manager who has an experience in coordinating with the clients and the Digital marketing team. The Account manager will be the liaise between clients and the internal teams (content writers/graphic designers/ implementors/ Billing) to ensure the timely and successful delivery of solutions pertaining to our client's needs. Knowledge of LinkedIn Advertising or PPC campaign is a must. Also, understanding of tech is a plus since we have major tech clients on board.

Experience - 4 years - 5 years as an Account manager experience

The Ideal Candidate

Client Management: Your main task as an Account Manager is to understand and manage clients’ expectations, coordinating with the client and the team and keep them aware about the actions you're taking and how we're progressing. Communication with the client will be basic as your main job is to get results for the clients. Responding to client queries (Account updates, Billing Inquiries, or General complaints) in an effective manner, via Phone calls, Emails, and Chats within the time limits and following up to ensure resolution whenever required.

LinkedIn Ads / PPC campaign: Experience with LinkedIn Ads / PPC campaign is required. You are expected to to make day to day changes in the LinkedIn ad manager and take care of the campaigns. Not only do you need to know the fundamentals of LinkedIn or PPC Ads, but also be experienced enough to come up with campaign strategies and manage long term while getting results.

Accounts handled: You should have handled minimum 50 lakhs worth of ad spent in past on either PPC campaign / LinkedIn Ads campaigns.

Problem Solving: We’re always here to support our team members but you need to be someone who can roll up your sleeve and do your best to deal with problems - and solve those which you can actually solve. Identifying customer needs, and problems and taking proactive steps to maintain positive experiences.

Marketing Strategy: Your main job is to learn about the client's business and understand what they sell, who they sell to, etc. in order to use this to guide the client towards strategies that help their ad campaigns become as profitable as possible (with the account executive’s & account lead’s help).

Important Personality Traits

• Persuasive, Assertive, Confident, Direct
• Strong English proficiency
• Should be available in IST time zone
• Willing to work in US time zone, as and when required
• Remote working.
• Fast Internet & Power backup (if you have frequent power cut issues).
• Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.

• Designing and implementing the overall recruiting strategy.
• Interacting with stakeholders and clients for understanding requirements, drafting JDs, interviews and negotiating results (where necessary).
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions.
• Negotiating salaries and joining dates.
• Onboarding.

We are looking for a Director of Engineering to lead one of our key product engineering teams. This role will report directly to the VP of Engineering and will be responsible for successful execution of the company's business mission through development of cutting-edge software products and solutions.

• As an owner of the product you will be required to plan and execute the product road map and provide technical leadership to the engineering team.
• You will have to collaborate with Product Management and Implementation teams and build a commercially successful product.
• You will be responsible to recruit & lead a team of highly skilled software engineers and provide strong hands on engineering leadership.
• Requirement deep technical knowledge in Software Product Engineering using Amazon Web Services,Java 8 Java/J2EE, Node.js, React.js, fullstack, NosqlDB, mongodb, cassandra, neo4j, elastic search, kibana, elk, kafka, redis, docker, kubernetes, Amazon Web Services ,Architecture Concepts,Design PatternsData Structures & Algorithms,Distributed Computing,Multi-threading,AWS,Docker,Kubernetes, apache, solr, activemq, rabbitmq, spark, scala, sqoop, hbase, hive, websocket, webcrawler, springboot, etc. is a must.

• 16+ years of experience in Software Engineering with at least 5+ years as an engineering leader in a software product company.
• Hands-on technical leadership with proven ability to recruit high performance talent
• High technical credibility - ability to audit technical decisions and push for the best solution to a problem.
• Experience building E2E Application right from backend database to persistent layer.
• Experience UI technologies Angular, react.js, Node.js or fullstack environment will be preferred.
• Experience with NoSQL technologies (MongoDB, Cassandra, Neo4j, Dynamodb, etc.)
• Elastic Search, Kibana, ELK, Logstash.
• Experience in developing Enterprise Software using Agile Methodology.
• Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
• SaaS cloud-based platform exposure.
• Experience on Docker, Kubernetes etc.
• Ownership E2E design development and also quality enterprise product/application deliverable exposure
• A track record of setting and achieving high standards
• Strong understanding of modern technology architecture
• Key Programming Skills: Java, J2EE with cutting edge technologies
• Excellent team building, mentoring and coaching skills are a must-have

Responsibilities

• Understand both functional and non-functional requirements and translate them into tasks that can be worked upon individually or in a team.
• Use your skills in programming and system design to develop robust and scalable software.
• Perform POCs and build solutions that require integration with other systems.
• Provide estimations for a Sprint or Tasks, and share inputs in design and architectural choices.
• Work in a fast-paced environment and contribute to all phases of SDLC.
• Maintain minimal yet essential engineering documentation to complement the product.
• Collaborate with engineers, product, and business teams as part of Agile delivery.
• Perform code reviews and provide guidance to the team in building software and following the defined process.
• Carry an ownership attitude when working on any solution.

Requirements

• Strong at problem-solving using Java 8 and above.
• Good understanding of SDLC using agile methodologies iterative development.
• Basic skills in HTML, CSS, and JavaScript are desired.
• Hands-on knowledge of using Spring Boot or Quarkus for building Microservices or API driven solutions.
• Good knowledge of SQL and experience in using any RDBMS like MySQL, PostgreSQL.
• Understanding or exposure to Cloud-Native development using AWS is an added advantage.
• Any experience in working on projects built using Microservice architecture, esp if using React and Java with Docker is an added advantage.