Associate Director - Customer Success

Role Overview

We are looking for a high-performing Key Account Manager (KAM) to manage, hunt, and grow strategic relationships with mid-sized startups and enterprise clients. The ideal candidate should have strong experience in services sales and SaaS sales, along with the ability to open and develop key accounts from scratch (hunting + farming).

Experience or exposure in Web3 and AI domains will be considered a strong advantage.

This role requires strong consultative selling skills, solution understanding, stakeholder management capability, and the ability to drive multi-million-dollar account growth.

Key Responsibilities

Key Account Hunting & Acquisition

1. Identify and acquire new strategic accounts (mid-market and enterprise).
2. Build entry strategies for large logos and high-value startup clients.
3. Drive outbound account penetration along with inbound lead conversion.
4. Own full-cycle sales from prospecting to closure for key accounts.

Account Ownership & Relationship Management

1. Own and manage assigned key accounts post-acquisition.
2. Build relationships with CXOs, founders, and senior technical stakeholders.
3. Act as the primary commercial point of contact.
4. Drive long-term client retention and wallet share expansion.

Revenue Growth & Account Expansion

1. Achieve quarterly and annual revenue targets from assigned accounts.
2. Identify upsell and cross-sell opportunities across services and SaaS offerings.
3. Build multi-year account growth strategies.
4. Maintain strong pipeline coverage and forecasting discipline.

Strategic Solution Selling

1. Sell complex technology solutions across services and SaaS models.
2. Understand client business goals and map solution value accordingly.
3. Drive solution presentations, commercial negotiations, and deal closures.
4. Support enterprise RFP / RFI and multi-stakeholder deal cycles.

Cross-Functional Collaboration

1. Work closely with pre-sales, solutioning, delivery, and product teams.
2. Ensure smooth transition from sales to delivery.

Required Skills & Competencies

Core Sales Skills

1. Enterprise consultative selling
2. Key account hunting + farming capability
3. Strategic account planning
4. Commercial negotiation and deal structuring
5. Pipeline and forecast management

Business & Client Skills

1. Strong executive communication
2. CXO stakeholder management
3. Strong problem-solving and solution orientation

Domain Advantage (Strongly Preferred)

1. Exposure to Web3 / Blockchain solutions
2. Exposure to AI / Data / Automation solutions
3. Experience selling digital transformation or emerging tech solutions

Experience & Qualifications

1. 4–8 years of B2B technology sales / key account management experience
2. Proven track record in acquiring and growing strategic accounts
3. Experience working with startups and enterprise customers
4. Bachelor’s degree required; MBA preferred

Role Description

This is a full-time hybrid role for IT Sales based in Mumbai. The selected candidate will be responsible for lead generation, managing client accounts, building strong customer relationships, and identifying new business opportunities. This role requires a deep understanding of IT solutions and services, along with the ability to effectively communicate value propositions to clients.

Qualifications

• Strong knowledge and experience in IT Sales and Information Technology
• Skills in Lead Generation and Account Management
• Creating Email Sequences using Email Automation tools
• Writing Impactful & high converting emails
• Exceptional communication and interpersonal abilities
• Proficiency in understanding client requirements and translating it to a professional proposal
• Proactive approach to identifying opportunities and delivering results
• Previous experience in a technology-related sales role is preferred
• Writing Proposals
• use of AI tools for creating workflows

Company Description

Thinkbar is a dynamic digital solutions company dedicated to turning innovative ideas into reality. With expertise in website development, app creation, and digital marketing, we focus on delivering user-friendly experiences that elevate brands online. From SEO optimization to designing exceptional UI/UX, our solutions are customized to meet client needs. Backed by decades of experience, Thinkbar is committed to helping businesses thrive in the ever-evolving digital world.

About Techlyverse

Techlyverse is an emerging product studio currently in its exciting starting phase. We are a team of passionate developers building innovative digital ecosystems like Code Kameleon, File Manager and Pookeee. We are now looking for a founding-member style intern to lead our growth and help us secure our first wave of clients.

The Role

This is a remote internship for a highly motivated Business Development Associate. Because we are in our early stages, we need someone who can handle the entire sales lifecycle. You won’t just be finding leads, you will be responsible for bringing a project from the initial Hello to a successful closure. We value every opportunity—whether it’s a small, one-week fix or a large, multi-month project. If you have the hustle to find it and the skill to close it, we want you on our team.

Key Responsibilities

• Own the entire process—from lead generation on platforms like LinkedIn and Upwork to the final negotiation and closing of the deal.
• Identify potential clients (startups, small businesses, or founders) who need technical or AI-driven solutions.
• Present Techlyverse’s services and portfolio with confidence and clarity.
• No project is too small! You will manage negotiations to ensure a successful sign-off for projects of all sizes and duration.

Compensation & Incentives

• Base Stipend: 1,000 Rupees/Month.
• High-Reward Commission: 10% Commission on every successfully closed deal.
• Uncapped Upside: There is no limit to how much you can earn through commissions.

Who You Are (Qualifications)

• You are self-motivated and don't need constant supervision. You see No as just a step toward a Yes.
• You can write persuasive messages and handle discovery calls professionally.
• You understand the challenges of a starting-phase company and are excited to build momentum with us.
• You have a basic understanding of apps and software so you can explain our value to clients.
• You are motivated by closing deals and earning commissions.

Perks

As one of our first business hires, your impact will be massive.

Your income is directly tied to your performance.

Work from anywhere, anytime—as long as the results are there.

Learn the real side of how a tech startup finds its first clients.

To Apply

We are looking for someone who is ready to hit the ground running. Please tell us about one strategy you would use to find a client for Techlyverse in your first week.

Job Title: Content Writer

Location: Aliganj, Lucknow, Uttar Pradesh

Job Type: Full-Time, Onsite

Working Days: 6 Days/Week

Salary: ₹15,000 - ₹25,000 per month

Experience: 1-3 Years

Vacant Positions: 4

Job Description: We are seeking a talented Content Writers to join our team in Aliganj, Lucknow, Uttar Pradesh. The ideal candidate will have 1-3 years of experience in content writing and a strong grasp of English. You will be responsible for creating engaging and compelling content across various platforms.

Requirements:

1. 1-3 years of experience in content writing.
2. Excellent writing, editing, and proofreading skills.
3. Ability to create content that is engaging and SEO-friendly.
4. Strong research skills to produce high-quality content.
5. Candidates must be based in or near Lucknow.
6. Must have capacity of writing minimum 4k words per day.

Interview Process:

Only face-to-face interviews will be scheduled.

If you are passionate about writing and meet the above criteria, we would love to hear from you!

Apply Now!!

Introduction:

Tyroo’s Vidtech.ai is one of the largest independent marketing automation cloud built for the video first world. We build softwares and platforms that allow our partners to derive maximum yields on their marketing spends on various video first social platforms. We work on problems that involve building high availability, low latency solutions which require computing optimal decisions using various self-created modules as well as pre-available modules popular in the ML and Big Data world.

We are looking for a back-end developer who has at least 1 years professional experience in building systems on either Python or Node.js and is able to become an anchor/pillar for the team. The role will require you to architect and develop systems/features needed for our marketing automation products. Strong leadership and mentoring skills are also necessary so that the individual can train, educate and manage junior resources.

Key Requirements:

• Must be able to tackle complex business problems by breaking it down into set of simpler problems and architect solutions for the same
• Must exhibit thought leadership and should be committed towards mentoring and team building
• Must have excellent communication skills as the individual needs to collaborate with Business and Product team
• Must be proactive towards changing software development landscape and keep upskilling
• Must be able to contribute in setting up best practices and effective design patterns in complete development lifecycle.

Technical Requirements:

• Must have 1+ years’ experience in developing scalable systems on Python/Node.js with strong grasp on microservices and serverless architectural patterns
• Must have prior experience with databases like MySQL, Elasticsearch, MongoDB, Redis
• Must be exposed to cloud platforms like AWS or GCP and containerization using Dockers
• Must have worked with RESTful APIs and WebSockets
• Must have deep understanding of HTTP, web browsers and token-based authentication/authorization (OAuth, JWT)
• Must be experienced on Version Control Tools (Git) and Package Managers (npm, yarn, pip)
• Must adhere to coding standards and have the habit of doing unit testing along with regular and rigorous code reviews
• Should know about microservices orchestration using Kubernetes, web servers like Nginx/Apache and queuing systems like Kafka/Kinesis

The ideal candidate will be responsible for developing and creating Deluge code, Functions, Workflows, etc. Mainly you'll be working on creating custom applications on Zoho Creator along with external tools integrations (within and outside Zoho Ecosystem).

Responsibility

• Implementation and customization of business applications on Zoho One including Creator, Forms, CRM, desk, BOOKS, Analytics, and others as needed.
• Deployment of new functionalities such as custom layouts, fields, calculated fields, and related fields.
• Design and build customer-facing CRM portals with reports and dashboards as needed.
• Data migration to and from different systems into Zoho Creator or other platforms.
• Creation of custom tools and scripts to automate various business processes.
• Create a roadmap for development and prepare iterations for approval and tracking.
• Own the entire development life cycle from concept to production as well as support
• Maintain proper code documentation and use best practices.
• Create faqs and How-to-videos before project handover.

Skills & Experience

• Basic understanding of programming. It means if you are given a code snippet you should know what will be the output. Basic understanding of PHP, Deluge, and Javascript.
• Great manipulating skill for strings, and arrays as most of the programs will be a string and array manipulation.
• Hands-on programming skills.
• Problem-solving skills as you are required to solve a real-world problem.
• Strong logical reasoning and Business understanding.