Job Details
- Job Title: Associate Director - Customer Success
- Industry: Healthcare
- Experience Required: 6-8 years
- Working Days: 5 days/week
- Function: Operations
- Job Location: Mumbai
- CTC Range: Best in Industry
Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy
Criteria:
- Candidate should have minimum 6 years of client-facing experience.
- Candidate should have experience in a SaaS Business Model or Health-tech domain.
- Candidate should have worked on B2B model.
- Candidate should have experience from SAAS or B2B companies.
- Candidate must have minimum 2 years of experience in managing and leading teams.
- Proven experience in Customer Success lifecycle management from pre-launch to renewal.
- Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
- Candidate should have experience in cross-selling and up-selling.
- Strong client relationship management and stakeholder engagement skills
- Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
- Strong communication, analytical, and problem-solving skills
NOTE:
Any Manager / Sr. Manager candidate can work for this role.
Description
Job Description
We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.
Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.
Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations. Generating reports and sharing executive summaries internally and externally based on business demand.
A successful applicant:
A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.
Responsibilities:
• Lead a high-performing team that works collaboratively with other supporting team members
• Achieve quarterly goals and growth objectives defined under OKRs
• Coach your team in analyzing opportunities be the catalyst in business growth
• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives
• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction
Requirements:
• MBA degree or equivalent practical experience
• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec
• A mini. of 2 years of experience in managing teams
• Experience in collaborating with cross-functional teams
• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills
Benefits About Company:
Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
- Be part of a successful, high-growth B Series-funded startup with patented technology
- Work at the forefront of cutting-edge health-tech innovation
- Trusted by 1000+ companies across industries
- Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
- Attractive compensation with lucrative performance-based incentives
- ESOPs and rapid career growth with opportunities for multiple promotions in a year
- 360-degree appraisal process for holistic performance feedback
- Direct reporting to top management for high-impact exposure
- Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Python*Job description:*
*Company:* Innovative Fintech Start-up
*Location:* On-site in Gurgaon, India
*Job Type:* Full-Time
*Pay:* ₹100,000.00 - ₹150,000.00 per month
*Experience Level:* Senior (7+ years required)
*About Us*
We are a dynamic Fintech company revolutionizing the financial services landscape through cutting-edge technology. We're building innovative solutions to empower users in trading, market analysis, and financial compliance. As we expand, we're seeking a visionary Senior Developer to pioneer and lead our brand-new tech team from the ground up. This is an exciting opportunity to shape the future of our technology stack and drive mission-critical initiatives in a fast-paced environment.
*Role Overview*
As the Senior Developer and founding Tech Team Lead, you will architect, develop, and scale our core systems while assembling and mentoring a high-performing team. You'll work on generative AI-driven applications, integrate with financial APIs, and ensure robust, secure platforms for trading and market data. This role demands hands-on coding expertise combined with strategic leadership to deliver under tight deadlines and high-stakes conditions.
*Key Responsibilities*
Design, develop, and deploy scalable backend systems using Python as the primary language.
Lead the creation of a new tech team: recruit, mentor, and guide junior developers to foster a collaborative, innovative culture.
Integrate generative AI technologies (e.g., Claude from Anthropic, OpenAI models) to enhance features like intelligent coding assistants, predictive analytics, and automated workflows.
Solve complex problems in real-time, optimizing for performance in mission-critical financial systems.
Collaborate with cross-functional teams to align tech strategies with business goals, including relocation planning to Dubai.
Ensure code quality, security, and compliance in all developments.
Thrive in a high-pressure environment, managing priorities independently while driving projects to completion.
*Required Qualifications:*
7+ years of software development experience; 5+ years in Python.
Proven hands-on experience with OpenAI and Anthropic (Claude) APIs in production systems.
Strong problem-solving skills and ability to operate independently in ambiguous situations.
Experience leading projects, mentoring developers, or building teams.
Bachelor’s/Master’s degree in Computer Science, Engineering, or equivalent experience.
Experience with financial markets, trading systems, or market data platforms.
Familiarity with Meta Trader integrations.
Cloud experience, especially Google Cloud Platform (GCP).
Knowledge of fintech compliance and trade reporting standards.
*What We Offer:*
Competitive salary and benefits package.
Opportunity to build and lead a team in a high-growth Fintech space.
A collaborative, innovative work culture with room for professional growth.
*Job Types:* Full-time, Permanent
*Work Location:* In person
MongoDB
Spring Boot
DockerWe are seeking a Staff Salesforce Engineer. The Staff Salesforce Engineer will have accountability to deliver Sales Cloud functionality within and across the Salesforce Platform, integrations with external systems, and will have exposure to Financial Service, Service, and Marketing Cloud functionality within the platform. The Staff Engineer is responsible for leading the design, build (configuration and customization), implementation, documentation, and maintenance of functionality that meets the needs identified by Product Leadership.
Responsibilities:
- Identify and translate conceptual needs into executable design and delivery. Partner with the PO to determine technical feasibility, sequencing, story refinement and epic/release planning to guide the development team.
- Define system solutions that ensure alignment with industry best practices, technical strategies, and priorities.
- Proficient in data modeling, designing custom objects, fields, and relationships to meet end-user needs.
- Designing and implementing custom user-guided experience workflows.
- Expertise in integrating Salesforce with external systems using APIs and middleware.
- Understanding various integration patterns, including point-to-point integrations, middleware-based integrations, and event-driven architectures.
Leadership:
- Provide technical leadership to a product delivery team of 2-4 Salesforce Engineers, and collaborate with architects and other product leaders.
- Provide coaching/mentorship to delivery team Engineers on technical focused topics.
- Be the model for oneself and the delivery team on keeping skill sets and expertise relevant with the latest Salesforce releases, features, and industry best practices.
- Active participation in the technology community through forums, events, and/or open-source or personal project contributions.
Application Implementation & Oversight:
- Provide oversight of delivery team code review processes to ensure the security, scalability, and maintainability of Salesforce solutions.
- Deep understanding of patterns and value of unit testing, test classes, and test data creation to ensure code coverage and quality.
- Thorough documentation of design decisions, code, and configurations or both development and end-user understanding.
Requirements:
- Bachelor's degree in Computer Science or other technical field or equivalent work experience
- 10+ years of experience in engineering environments, taking abstract concepts and ideas and formulating a detailed software engineering plan to deliver.
- Experience architecting salesforce software solutions with requirements such as performance SLOs, high availability, reliability, security, etc.
- Understand data and system integration patterns and technologies
- Proficiency in managing large scale implementations, efforts.
- Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication.
- Strong conceptual, critical thinking, technical and problem-solving skills with good attention to details.
- Must be articulate and have the ability to meet with high level management to present and/or deliver technical documentation.
Preferred:
- 7 - 10+ years of experience in the Salesforce engineering environment, taking abstract concepts and ideas and formulating a detailed software engineering plan to deliver
- Extensive knowledge of Sales and Financial Service Clouds.
- Highly proficient in developing Apex Classes, Apex triggers, Batch Apex, JavaScript, Lightning Web Components (LWC), Visual Force (VF Pages), OmniStudio
- Preferred 1-3 years recent work experience in several of the following integration technologies: Java, REST/ SOAP API, Spring Boot, Mongo DB, Confluent Kafka, Change Data Capture, Platform Events, OpenShift, Docker, TC Server, Messaging Queues (RabbitMQ, IBM MQ).
- Experience with CI/CD DevOps including using tools such as Visual Studio Code, Salesforce CLI, Git, Github, Github actions, Bitbucket, and Jira.
- Excellent verbal and written communication skills, particularly around technical documentation.
- Ability and desire to learn new technologies and development tools.
- A creative mindset to apply innovative approaches to software design.
- Exposure to working in a product operating model, leveraging an Agile scrum execution framework.
- Experience working directly with product owners, peer engineers, dev team, and business partners.
- Salesforce Admin and Developer certifications preferred.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link : https://zrec.in/zOwmj?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com
Job Summary: Our growing company is in need of an experienced and resourceful Business Development Executive (Online Bidder) to develop the growth opportunities in existing and new IT Markets. Expected Qualities -
1. Must have experience in Online bidding.
2. Must be familiar with Online portals like Upwork
3. Experience in proposal writing.
4. Confident enough to do international Client Communication using emails, chat, audio and video call, Skype call
5. Excellent expertise in Sales for the projects as IT Services for Digital Marketing, SEO, and online branding projects.
6. Good working experience in effort estimation, client follow up, proposal writing.
7. Excellent communication/presentation skills and ability to build relationships
8. Analytical and time-management skills
9. Up selling and cross selling skills
10. A flexible work schedule
Roles & Responsibilities:
1. To identify profitable business opportunities based on the analysis of potential profit margins, timescales, and competition
2. The candidate is responsible for generating business from online Bidding Portals like Upwork.
3. Responsible for bidding on Digital Marketing, SEO, and online branding projects.
4. To develop and maintain a lead generation plan.
5. Will be responsible for generate new leads and contribute to revenue generation.
6. Creating and maintaining a list/database of prospect clients, maintaining a database of prospective client information.
7. Responsible for costing, negotiations, follow up & requirement gathering.
8. To identify and report on market trends, competitor activity, customer demand, buying process developments and other relevant market intelligence
SALARY - 50-70 LPA
BeBetta is a social sports betting platform based in India, redefining the way fans engage with sports. BeBetta offers a gamified sports betting experience, allowing users to bet on live matches, challenge friends, and win rewards—all without spending real money. Our platform is designed to foster a passionate community of sports enthusiasts, enhancing the excitement of every game.
Job Summary
We are seeking a visionary Chief Technology Officer (CTO) to lead our technology department, driving innovation and scaling our platform to new heights. The CTO will be responsible for our overall technology strategy, developing new features, ensuring system reliability, and keeping the user experience at the forefront. As a key member of the executive team, you will work closely with the CEO and other leaders to align technology initiatives with business goals, ultimately enhancing user engagement and growth.
Responsibilities:
- Define and execute the technology strategy in alignment with the company’s objectives and market trends.
- Lead the engineering team to deliver scalable, innovative, and secure solutions that enhance the user experience.
- Foster a culture of innovation within the technology team, encouraging experimentation and the exploration of new technologies.
- Oversee the development and maintenance of the platform's architecture, ensuring efficiency, scalability, and security.
- Collaborate with product management to define product vision, roadmaps, and development priorities.
- Manage technology budgets and time frames to ensure timely delivery of technological initiatives.
- Ensure compliance with all regulatory, security, and privacy standards relevant to the online gaming and betting industry.
- Drive continuous improvement in the company’s technology stack and technical processes.
- Establish strategic partnerships and relationships with technology providers, vendors, and other industry players.
Requirements:
- Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.
- Proven experience as a CTO, VP of Engineering, or in a similar leadership role within a technology-driven company, preferably in the gaming, social networking, or fintech sectors.
- Demonstrable experience in building and scaling high-performance engineering teams.
- Strong background in developing scalable mobile and web applications, with a deep understanding of cloud infrastructure, databases, cybersecurity, and modern software development practices.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams.
- Strategic thinker with a knack for innovation and a passion for technology’s role in business growth.
- Knowledge of the sports betting industry and its regulatory environment is a plus.
What We Offer:
- The opportunity to be a part of a fast-growing startup with a dynamic and inclusive culture.
- A pivotal role in shaping the future of sports engagement in India and beyond.
- Competitive compensation, including equity options.
- A platform to innovate and impact the lives of millions of sports fans.
PHPLocation: Faridabad (WORK FROM OFFICE)
Qualification & Eligibility:
graduate
CGPA no bar
Working Experience:
1-5 years
Roles & Responsibilities:
Writing clean, fast PHP code/program to a high standard, in a timely and scalable way.
Create & Implement an array of Web-based products using PHP, MySQL, Ajax, and JavaScript.
Develop back-end components, connect the application with other web services and assist front-end developers by ensuring their work integrates with the application.
Strong core PHP hands-on experience.
Strong Expertise in CodeIgniter Framework.
Good Knowledge of PHP8, MySQL/PostgreSQL, Bootstrap, jQuery, Javascript, HTML5,CSS3, JSON.
Good knowledge of Database Designing.
salary no bar for deserving candidates
PHPMongoDB
Amazon Web Services (AWS)1.Atleast 1.5 - 3 yr Experience in Mongodb
2.Overall 4-10 yrs Experience in PHP/MERN Stack Development
3.Strong Experience in large data set
4.Strong Knowledge in anyone of PHP ( Yii2, Larvel,Codeigniter)
5.Good understanding of Code optimization.
6.Excellent in Designing & Architecture, handle AWS(Amazon Web Services) for our product in Financial domain.
7.Expert in working on core PHP,Oops,MySQL,Javascript,Ajax,HTML5,CSS3,& JQuery technologies
8.Proficient Understanding of Code Version Tools Such as Git ,Bit Bucket
9.The candidate should be well versed with problem solving skills,task breakdown & code reviewing.
10.Expert in team handling of 15 working in PHP framework yii & MERN Stack development.
NodeJS (Node.js)MongoDB
ExpressWe are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.
Responsibilities:
- By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.
- Set design requirements based on information from internal teams and user research.
- Identify new product improvement opportunities.
- Analyze how a new product satisfies market needs and consumer preferences.
- Stay up to date on current industry trends and market conditions.
- Coordinate with other design team members to ensure consistent and accurate communication.
- Modify and revise existing designs to meet changing customer preferences.
- Work closely with product engineers to suggest improvements for products and processes.
- Present product design ideas to cross-functional teams and senior leadership.
Requirements:
- Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
- An intuitive eye for customer needs beyond the obvious.
- Excellent attention to detail.
- Ability to collaborate with cross-functional team members.
- Ability to collect and interpret both qualitative and quantitative feedback.
- A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
- Ability to effectively communicate and persuade around design concepts.
- Passion for design; not satisfied with the status quo and always thinking of ways to improve.
- Creative problem-solving skills.
- Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
- Provide assistance to product engineers when needed.
- Recommend new tools and technologies by staying abreast of the latest trends and techniques.
- From good product based background.
- Knowledge of FIGMA is must.
PHP
jQuery
HTML/CSS
JavascriptWe are looking for creative and smart candidates who are passionate about Web Development, can manage projects/teams and handle clients on a day to day basis.
The candidate must have 1 year - 2 years of experience.
We specialize in web-based software solutions for Finance, logistics, supply chain management, and inventory management. We have also created smart systems for several organizations and are relied on by organizations across India.
- BE/B.tech Computer science or related degree.
- Salesforce Platform Developer II certification is highly desired
- 4+ years of experience programming on the Salesforce platform
- Deep understanding of the Salesforce.com product suite including Sales Cloud, Platform and the App Exchange
- Extensive development experience with Apex Classes, Triggers, Visual-force, Lightning, Batch Apex, SOQL, Salesforce API's and other programmatic solutions on the Salesforce platform
- Firm understanding of advanced design patterns and engineering best practices
- Familiarity with agile software delivery methodologies such as Scrum
- Background in development of enterprise systems as part of a complete software product life-cycle
- An effective communicator that works well in a collaborative team setting
- Natural problem solver who enjoys identifying ways to improve our customer's overall experience
- Prior experience in SaaS or subscription-based companies is a plus
- Familiar with integration applications such as Boomi, Informatica and Mulesoft preferred
- Working knowledge of Web and JavaScript frameworks are a plus Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon