You just have one Job: Keep the customers Happy. Do whatever you want to, the client should always be smiling. If you have a habit of solving problems and love helping people, we are a great people to be with. Join us as soon as you can, we are growing too fast!
Looking for a customer success and operations manager to manage client interaction and concerns, and also focus on streamlining interaction between clients and internal team. Ideally, a person who is great at management and streamlining of processes.
Complete Accounts Management, Billing, Bank, Audit
About opportunity: - To accelerate our growth further, Happay is looking to build the industry's best Account Management team. - This role will involve in managing existing Accounts of Happay's and conducting the up-selling process as well. We are looking for someone who : - Has experience in Account Management & Up-selling as well - preferably with a financial product - Loves working in growth stage start-up - Is Excellent in building and nurturing relationships in industry - Easily collaborates with internal teams (marketing, product, design and operations) - Has strong interpersonal and communications skills Role & Responsibilities : - Managing the entire show of Account Management and supporting clients by providing end to end solutions. - Will also be responsible for New customer acquisition in relevant target segments. - Generate and own leads through various initiatives. - Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully. - Understand client needs and address within defined TAT Personality attributes : - Customer First, Ability to make positive impact on every interaction, able to understand customer needs and find a solution - Interpersonal effectiveness and ability to influence. Interested - We like to keep it simple - send us your resume along with your work summery (Cover letter), understand our product on Happay.in, come to our office (preferably) and tell us why we should use Happay expense management solution. Blow our minds by demonstrating your excellent sales acumen.
If hired, what you would do at numberz:- Mapping potential clients and scheduling meetings with them Proven experience in dealing with senior Finance executives in the companies. Plan weekly- sales- cycle and meet prospective clients on a daily basis- Preparing client and market mapping reports for his business segment Responsible for timely invoicing and collection of payment from the clients Media Tracking to generate prospects Preparing- sales- and- sales- related reports including daily call reports, weekly reports,- sales- projection report, monthly- sales- plan etc. Plan and budget revenue generation for the week and month Maintain strong relationships with clients in his/her portfolio and churn more business from the listed accounts Who should join us:- 5-10 years Alliances/business development experience ideally within the IT, Payments, Fintech start-up Proven experience working with medium and large organisations with their Finance Teams Solid understanding of the end-to- end account management/sales- process- Outstanding verbal, written and presentation skills- Ability to assess client requirements Previous experience in Solution Selling is an added bonus
Introduction The Automation Manager is responsible for managing the team that provides the Blue Prism automation service. They operate as a conduit between Business and IT leaders to co-ordinate and control the pipeline of new process automations and the ongoing evolution of existing automated processes. Job Specification • Engage with Business Leaders to identify, prioritise and deliver automation of business processes • Liaise with IT leaders to ensure that the serviced, supported and secure technical environment scales in line with Business Demand. • Aid in ramping up the Blue Prism team by working with the Webonise - Auro recruitment team and interview panel • Identify training needs; develop, execute and monitor the training for team members • Own the Framework that underpins the rapid and repeatable delivery of process automation and ongoing scheduling, monitoring and evolution of the automated processes to increase and improve the business benefit. • Own the quality delivery of Blue Prism solutions in accordance with the agreed Blue Prism Delivery Methodology to achieve a consistent high standard of solution to Business Requirements • Where appropriate, delegate responsibility for delivery of individual processes to assigned Delivery Lead • Manage the automated processes on a daily basis to ensure they are scheduled in line with Business Requirements and that exceptions, referrals and system outages are handled appropriately • Understand system and business change cycles to ensure automated processes are proactively amended to reflect changes • Distribute appropriate Management Information to the Business Customers in order that the business benefit and usage can be proactively tracked, monitored and refined. • Provide escalation point for the effective removal of blockers and escalation at all levels • Identify and manage risks and dependencies and effectively manage these across internal departments and Blue Prism as necessary
Customer Relationships - As an Account Manager you broadly responsible for interacting with the clients and be the primary point of contact for any support and build a strong lasting relationship that helps in customer renewals. • Customer Advocate - Act as customer advocates to ensure that the Product development team understand customers’ requirements and respond with the right quality of service. • Status Tracker - Tracking issues and progress with the engineering team. Keeping communications in sync with the customers. • Account Planning - Develop plans to maximize business opportunities with each customer. • Sales Support - identify the information and resource requirements for the key stages of initial inquiry, meeting a customer’s specification, preparing proposals.
• P&L responsibility of the digital agency business. • Recruiting, Account management, Client servicing, Heading day to day operations, Business Development & reporting to the management. • Spearheading the Digital vertical & looking at long term business visions & goals with the management. • Create and maintain strong industry relations with existing clients. • Grow the business by identifying potential clients and leading the business development portfolio. • Defining a comprehensive growth strategy for the business and strengthening the key verticals of the business. (Social Media Marketing, Digital Marketing, SEO, SEM, etc.) • Setting high standards of client servicing in terms of ROI and turn-around time. • Set processes and practices in place to define business verticals. • Leveraging existing clients / brands to further business objectives. • Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results. • Monitor trends in social media tools, trends and applications. • Encouraging adoption of relevant social media techniques into the corporate culture and into all of the company's services. • Research on industry & competitor trends to apply best practices to client portfolio. • Understanding client goals/objectives and their entire digital marketing needs including Search Engine Marketing (SEM), Social Media, Display Advertising. Email Marketing, Affiliate Marketing & more. • Work jointly with internal team to drive campaign strategy & development • Identify growth opportunities from existing client portfolio and drive revenue by creative up-selling and cross-selling initiatives. • 5+ years of experience in a business development / client servicing role , selling core digital advertising solutions. • Strong understanding of social media, digital marketing and digital activations. • Understanding of SEM- Google Adwords, SEO, Google Analytics, Display Advertising, Email Marketing, Affiliate Marketing, Social Media Marketing. • Great communication, presentation skills and client servicing skills. • Excellent time management and organizational skills. • Proactive and a self-starter.
Blowhorn: We provide innovative logistics solutions for a wide variety of customers, ranging from large ecommerce companies to small convenience stores. We are focussed on creating the best logistics system to make first mile, last mile and hub deliveries efficient. To achieve this we have built the best intra-city transportation network, to efficiently deliver goods, which will be augmented by class leading technology and next generation services to efficiently deliver goods. Qualification and experience: CA Inter (PCC/IPCC) qualified with 2 years of experience or candidate with CA articleship with 3 years of experience in an accounting firm. Job description: 1. End to end accounting as per Indian Accounting Standards and GAAP 2. Set up and monitoring of GL positions 3. Reconciliations of Accounts payables and receivables 4. Calculation of various direct/ indirect taxes (TDS, GST etc) and compiling information for filing of periodic returns. 5. Preparation of MIS reports 6. Support in Audit completion:- 7. Preparation of Financial Statements 8. Answering audit queries and providing required information 9. Preparation of audit schedules 10.. Support in FEMA and Secretarial topics.
Senior Manager – Finance and Accounts. Responsible for managing a team of 3-4 employees, driving ERP controls, Revenue assurance, assisting in financial reporting & Audits KEY RESPONSIBITIES INCLUDE: • Assuring reporting accuracy in an ERP environment • Ensuring revenue and expense accrual /provisions • Documenting the processes and working with multiple stakeholders for process adherence • Reviewing the reconciliations • Key participant in internal and external Audits • Managing the team to ensure timely day to day and month end accounting close process & reporting for India and Middle East. SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING: • CA / ICWA with at least 6-9 years of core accounting experience in the finance function of a service sector organization. • Expertise in end to end accounting and deep understanding of financial accounting and control activities in India. • Working knowledge of Indian accounting standards. Experience in US GAAP & IFRS accounting a plus. • Must have exposure to any automated accounting / full-fledged ERP package & related controls. • Ability to analyze financial and operational data. • Exposure to auditing controls a definite plus. • Knowledge of Transfer Pricing and related regulatory laws. • Experience in managing a team to meet strict deadlines of financial close process. • Independent as well as team contributor. • Excellent verbal and written communication and stakeholder management skills • Must have strong Microsoft Office skills. Experience: • 6-9 years of core accounting and statutory experience, excluding articleship period. • Higher experience not a constraint. Education: • CA or ICWA
We are looking for a Business Development Professional who will spearhead our new initiatives.
We are the largest AV integrator in India doing large and complex solutions for MNC clients in Pan india.