49+ Account Management Jobs in Bangalore (Bengaluru) | Account Management Job openings in Bangalore (Bengaluru)

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).

ABOUT US:

Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.

We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.

Role –Technical Account Executive

Experience-3-5 Years

Shift- Day

Location: Bangalore

Immediate Joiners preferred.

About The Job

Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.

Responsibilities:

• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls

• Coordinaion with dev, sales, support

• Quarterly reviews or monthly reviews

• Deliver key portfolio updates and assist customers with upgrades.

• Understand your customers' technical infrastructures, hardware, processes, and offerings

• Perform initial or secondary investigations and respond to online and phone support requests.

• Manage customer cases and maintain clear and concise case documentation.

• Create customer engagement plans & keep documentation on customer environments updated.

• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.

• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.

• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.

• Manage technical communications with client’s technical team, project team, customer services team and senior executives.

• Proactively resolve business & technical problems.

• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.

• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.

• Work with global front-line support teams for technical escalation and issue management.

• Meet with existing customers for regular and ad-hoc service-related reviews.

• Maintain expert knowledge of product.

• Enter case information into the CRM to ensure appropriate resolution management.

Requirements:

• A bachelor's degree in computer science or engineering.

• Experience in technical support and sales.

• Good technical and product knowledge.

• Good critical thinking and problem-solving skills.

• Working knowledge of sales software.

• Proven & strong system administration and troubleshooting experience with Linux platforms.

• Experience in a DevOps tools.

• Excellent reading and writing skills in English.

• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.

📈 Key Responsibilities

● Lead implementation of Jodo in partner institutes

○ Own the entire process of onboarding a partner institute

○ Define ‘custom made’ offerings for the parents of a particular institute ○ Single point of contact between the Jodo institute partnerships team, institute management and Jodo inside sales team

● Account management:

Be responsible for ‘anything and everything’ in the partner institutes

○ Be responsible for parent outreach in the institutes

○ Strategize and execute plans for customer acquisition along with the management – events, referrals etc.

○ P&L owner of allocated accounts

○ Take lead in selling and implementing Jodo’s full suite of financial and payment solutions in the partner institutes

📃Requirements

● 1-3 years of experience in project management, operations, revenue growth

● Freshers from top tier colleges (IITs, NITs, BITS etc.)

● Track record of outperformance / over-achieving targets in previous workplaces

● Experience in leading initiatives and delivering results in a time-bound manner 🤩 Benefits

● Competitive salary, with a strong revenue-based incentive structure

● Opportunity to be part of the early stage fintech start-up and make an impact

● Work with colleagues from strong backgrounds & hungry to succeed ● High performers in this role will be given additional exposure

🔎 What are we looking for?

● Self-starter with a high sense of ownership → Comfortable to work with minimal supervision ● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed

● Bias for action → Have the temperament to experiment and execute in uncertainty

● Hustler → Ability to generate resources to solve a problem

● Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs

● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

Our sales team is looking for a bright, motivated and high-performing Sales manager to join us. As a Sales manager at Focaloid, you will be responsible for managing and closing opportunities within your assigned territory. The person must demonstrate all the behaviors associated with a high-performance sales culture, specifically prospecting for new business, consultative selling approach, account management skills, ability to upsell and cross-sell to existing clients and delivering results against a quota. 

The Sales Manager is a client facing role and the person will be involved in taking over from the inside sales team once a new opportunity has been identified. The person will work closely with the pre-sales team and tech team to drive it to closure. 

● Develop and manage relationships with prospects and accounts within your assigned territory 

● Work in a team-selling environment specifically building relationships with inside sales, pre-sales and technology teams. 

● Interact with key influencers for assessing requirements, proposing solutions, making presentations and creating proposals. 

● Track all opportunity and customer details including use cases, purchase time frames, next steps, and forecasting in CRM. 

● Share weekly plans of status of accounts and potential leads, new initiatives, follow up action plans and revenue pipeline. 

● All people management aspects of the team including individual performance management, team building, succession planning, cross-training 

● Contributes to team effort by accomplishing related results as needed. 

● Brainstorm with project and marketing team for maximizing client potential and to support and enhance visibility of company’s solutions 

● Setting the strategy in partnership with the business and technology partners. 

Candidate Profile: 

● Bachelor's Degree in Engineering OR Equivalent 

● 10+ years of experience selling outsourcing, offshoring and software development services 

● An excellent performer with consultative sales style, negotiation skills, exceptional problem solving abilities and keen client assessment aptitude. 

● A track record of performance excellence meeting and exceeding targets and objectives 

● Experience selling to Director/VP level leaders 

● Track record to selling to Startups, SMB & Enterprises in US and Europe 

● Strong command in Selling Solutions and managing multiple clients 

● Technically savvy; thorough understanding of technology space(product engineering, cloud, web & mobile) 

● Skilled in virtual presentations, online web demos, remote sales processes 

● Proficiency using CRM; (Base CRM, Pipedrive, Copper, Salesforce, etc.) 

● Exceptional verbal and written communication skills 

Role: CLIENT SERVICING - PERFORMANCE MARKETING

Company Industry: Marketing and Advertising

Experience: 2-5  years

Education: Bachelor’s degree or equivalent

Salary Bracket:  - 8L

You will have to develop a thorough understanding of Unigage's clients and drive customer engagement. You will be responsible for streamlining processes for the entire client lifecycle from on-boarding to churn. 

RESPONSIBILITIES:

• Responsible for achievement of digital marketing objectives of our clients
• Oversee overall quality of work being delivered on the account
• Demonstrate subject matter understanding of digital marketing, engage in strategic discussions around Performance marketing, Search Engine Marketing, Social, SEO and other channels

• Experience in fronting client relationships directly

• Handling operations and client management
• Briefing the creative team, helping in the creation of a concept.
• Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
• Strategizing and executing campaigns for clients.
• Working with senior management keeping them informed of new developments, service issues and new business opportunities.
• Managing paid social media campaigns 

REQUIREMENTS:

• Should be hands-on experience in paid search, display, retargeting, email marketing, social, Conversion Optimization, and other key relevant channels that provide traffic and conversions for clients and to share this with internal teams too.

• Understanding and experience of the key analytical and market intelligence tools like Google Analytics and other sources across multi-channels – including PPC and display platforms is a must.

.

• Should have worked on social media calendar and interactions
• Should have advertising agency experience

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Batik, a product by Tartan, provides a fintech-based platform (startbatik.com) that has been built from the ground up to natively support a wide range of organizations and employers. Through Batik, employees are empowered to use customizable and flexible benefits with easy access to a marketplace that has multiple products like quick loans, credit cards, insurances, gadgets, Coupons, Gym memberships etc.

Starting as a feature of one of our products at Tartan, Batik has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic rewards, recognition, and much more.

If you are a self-driven individual, excited to grow the business rapidly through creative, well-executed outbound strategies. Tartan is the right place for you, you will get to build, refine, and execute the outbound sales process & strategy, driving critical top-of-funnel opportunities. Your role will combine product, technical, and industry knowledge that will help us build amazing products and better businesses

What will you do?

• Directly responsible for questions on new clients, managing key accounts, engaging with customers, and driving key objectives
• Actively plans and executes Tartan's sales strategy, proactively identifies new opportunities in the open market, increasing Tartan's footprint of business and solutions with assigned customers
• Execute paperwork, negotiate pricing contracts, own go-lives, and post-sales service
• Regularly conduct structured review sessions with internal & external stakeholders
• Be the face of the organization, representing the company mission, vision & objectives
• Work coherently with internal cross-functional teams, ensuring coordination, effective communication, and team spirit
• Be a part of a growing and aggressive sales team, help execute business objectives, strategies, and growth plans of the company

You will be a good fit if you have the below

• 2+ years of work experience, preferably in B2B sales, strategic alliances, and account management customer-facing roles especially in technology product sales.
• Immediate joiners will be preferred.
• Superior verbal and written communication skills
• Experience with interaction with CXOs.
• Desire to develop product expertise and evangelize TartanHQ’s mission & value proposition to drive sales growth
• Strong interest in technology and financial services; intellectually curious
• Proficiency in using/helping setup CRMs
• Self-starter who is able to define and manage their own work streams

• Brand new Macbook
• Stock Options
• Health Insurance
• Unlimited Sick Leaves
• Passion Fund (Invest in yourself or your passion project)
• Wind Down

1. Key Responsibilities

• Manage on-time and on-budget delivery with planned profitability, consistently looking to improve quality and profitability
• Lead the onsite project teams and ensure they understand the client environment
• Responsible for Backlog growth - Existing projects + Renewals/Extensions of current projects + Rate Revisions
• Responsible for driving RFPs / Proactive bids
• Build senior and strategic relationships through delivery excellence 
• Understand the client environment, issues, and priorities
• Serve as the day-to-day point of contact for the clients

CA Accounting, GAAP

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and creating a pipeline for enterprise accounts. This will be an IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

• Nurture relationship with  enterprise accounts and grow them with consultative sales approach
• Pitch the company and its products through rigorous prospecting for CXOs 
• Strike and initiate conversations with high-profile personas in prospective companies.
• Upsell and Cross sell basis account mapping and innovate in outbound approach
• Excellent presentation and sound understanding on 
• Maintain discipline in CRM update , customer engagement and company policies

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

• 10-12 years of B2B India account management and sales.
• Graduate in any stream or an equivalent educational qualification.
• Have a good knowledge of technology and a detailed understanding of India sales and market
• Excellent communication and interpersonal skills.
• Well versed in using tools such as LinkedIn, HubSpot, etc.
• Be self-motivated, data-driven, and result-oriented.

You will work with the Account management team and report to the President - Sales and BD.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

Desired Candidate Profile

• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Excellent verbal and written communications skills
• Critical thinking and problem-solving skills
• Ability to prioritize among competing tasks
• Experience in the Logistics Industry would be preferred

Digital Marketing Manager

₹3L - ₹3.6L

Responsibilities

As the digital marketing manager, you will be responsible for handling the performance and growth objectives of your clients.

You will:

• Liaise closely with clients to understand their marketing objectives
• Plan, strategize and execute clients specific goals in collaboration with an internal team of copy, writers, designers, and marketing managers
• Develop, and execute digital media campaigns on Facebook, Google, and other paid platforms
• Ideate on content and creative messaging

You are a good fit if you have experience in the following areas (not in all):

DIGITAL MARKETING

• Managing PPC campaigns, monitoring performance, analysis, and reporting.
• Digital Media Planning & Buying
• Experience in SEO strategy and content writing
• Experience with web analytics tools (Google Analytics, WebTrends, etc.).
• Managing and updating social media platforms across all digital channels.
• Knowledge of LinkedIn, Facebook ad targeting, Google Ad words
• Knowledge of website optimization, with a focus on landing page conversation and A/ B testing

ACCOUNT MANAGEMENT

• Preference to those who have previously worked in a digital marketing agency and have experience directly dealing with clients
• Project management - ability to manage 3-4 clients, streamline tasks and deliverables and ensure timeline delivery
• Collaboration: experience working with mid-sized teams and collaborators to brief, ideate, and design creative communication and develop assets to support the digital campaigns.

What is the role? 

The Assistant Vice President is a multi-faceted role requiring the individual to work closely with the AVP/ VP and manage a team of Analysts and Associates. This position will directly report to the Senior Vice President.

Preferred Skills 

Exposure and experience in advanced Fund Administration and Book-keeping and determining the scope of engagements, delivering project plans to clients, managing timelines, and driving deliverables through plans

What are we looking for? 

An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players. 

• Understanding the overall goals of the transaction and client relationships
• Team Management and Leadership:
• Managing/Mentoring a team of Analysts/Associates and reporting to the Senior Vice President
• Driving Projects and Process Improvements
• Monitoring procedures and controls within the team and reviewing and approving the teams work daily within the stated departmental guideline
• Handling accounting of funds and multiple investment companies (SPVs)
• Managing and reviewing projects relating to the calculation of net assets values, reconciliation of capital calls and distributions, partner capital statements, cash, and bank account reconciliation, preparation of monthly/quarterly financial reporting packages, journal entries, calculation of management fees, carried interest and waterfall
• Being efficient in managing the execution of all key aspects of client deliverables
• Communicating directly with senior professionals such as CFOs, controllers, and accounting managers
• Excellent Communication Skills
• Strong grasp of various aspects of finance and an analytical ability
• Commitment and ownership
• Strong eye for detail and ability to multi-task
• Ability to meet client-driven deadlines (demanding hours requiring time management skills)
• High levels of honesty & integrity, ability to lead a team and self-drive are essential

Experience

7 to 12 years of relevant work experience after completion of CA.

Education

CA Mandatory. CS and MBA is not mandatory but ll be helpful

Compensation

The compensation structure will be as per industry standards

Who will you work with? 

You will work with a top-notch Finance team. 

What can you look for? 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that  offers. 

We are 

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results. 

Way forward 

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe

for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

• This requirement is for an Inside Sales Experienced Professional

• Must have experience working with Customers with India/MEA/USA markets

• Proficient in Microsoft Office tools and applications.

• Prospect call preparation including company background research and other pertinent lead or prospect information

• Track and record opportunities into CRM daily; maintain a clean pipeline daily

• Work closely with the demand generation team to ensure quality and feedback,

• Qualify leads based on BANT parameters, Send proposal, Demo and take the deal to closure

• Understand target customers business needs, and accurately articulate OneDirects' value proposition at all level
  
  Qualifications:

  • Bachelor's degree or equivalent
  • MBA will be a plus
  • Previous experience into Inside Sales
  • Experience with lead generation, prospecting and CRM systems
  • Excellent Communication skills
  • Software/Solution Sales background is preferred
  • Revenue quota is a must
  • Self-starter
  • Must be a team player
  • Strong work ethic and sense of commitment is a MUST

Primary Job Responsibilities:

• Experience in B2B sales in any industry, if experience in merchant acquiring, transaction banking, digital payments or cloud platforms, it will be an added advantage.
• Willingness to travel, job requires anywhere between 3-7 working days of travel in a month
• Relationship with ecommerce incubator and website/ mobile app development service providers is preferred.

Role & Responsibilities:

• Identify leads in government, education and utility; and work towards signing them with PayU for payment gateway products.
• Manage existing accounts to ensure revenue levels are grown and product array widened, through cross sell
• Work closely with regional business lead in strategic and tactical planning for the region
• Conduct product presentations, demo, commercial negotiation and agreement closure.
• Act as first point of contact from business team for merchant queries.
• Work with internal stakeholders in ensuring customer satisfaction with PayU product & services
• Achieve allocated quarterly and yearly targets for sales in southern region.

 Basic Qualifications:

• 5+ years of experience in sales, business development, or account management.
• Excellent written and verbal communication skills.
• Ability to think strategically and execute methodically.
• Comfortable in a fast-paced, multi-tasked, high-energy environment.
• Collaborative working style. Must work well in a team environment.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test

platform to empower software testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all

types of tests without being limited by infrastructure dependency. So people could focus on things

that matter the most, i.e. their tests

We are looking for the brightest minds to join our team!

You will be

part of

a fast growing organisation, and a

high-performing team that delivers

beyond

100%. You

get the

opportunity to

learn from a team of

seasoned entrepreneurs and sales

experts.

This will be a hands-on position

in a fast paced start-up environment. So

we are looking for a

motivated self-starter who isn't afraid to roll-up their sleeves and contribute

in various capacities.

Someone who will see a problem as an opportunity for leadership.

Role/ Scope of Work

Generate sales revenue through prospecting, nurturing and closing

business in the

Enterprise/ Mid-Enterprise, SMB Segment

Build and manage your sales pipeline for strong coverage ratios; achieve

quarterly revenue

targets

Manage the entire account lifecycle from account strategy, customer engagement, solution

development and contract negotiation; meet or exceed quarterly/ annual revenue quota

Develop, maintain and grow

executive relationships in your target account to expand

revenue potential

Work

with all levels of Sales/

Marketing/ Product leadership to continuously improve key

sales

management processes

like territory planning, lead/pipeline/opportunity management

and KPI reporting

Maintain excellent due diligence in CRM for your Lead, Accounts and Opportunities (on a

daily, weekly, monthly basis)

Requirements

Minimum 3 years of new business acquisition sales in a B2B software organisation. Top 10%

of the team, with a strong track record of success.

Experience in full sales lifecycle

management from qualification, solutionising, negotiation/

procurement to closing

Strong willingness and ability to uncover opportunities by

pitching highly differentiated value

propositions to crack new accounts or expand deals at existing accounts.

Excellent

verbal and written communication

skills with

strong phone/video conference

presence

Persistent

and optimistic problem solver

with

a vibrant,

assertive and energetic attitude,

strong work ethic and driven to succeed

Extreme customer centricity and empathy

and

service urgency; strong desire to work in a

fast-paced, self-directed start-up environment● B.Sc in Technology/ IT/ Computer Science is preferred but not mandatory, but expected to be

passionate about Internet Technologies, SaaS, knowledge about SDLC, Cross Browser

Testing industry

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

Job description

About Kofluence:

Kofluence is a start-up positioned as “Adwords for Social Media Influencer Marketing''. Led by Online gaming leaders/ IIM Alumni, Kofluence has developed a technology platform where brands can reach out to their audience through micro-influencers. At Kofluence, you get an opportunity to create stuff from scratch. So, if you see yourself as curious, ambitious, innovative and perennially hungry for growth, this is the place to be!

Overview:

We are looking for the position of Account Manager. Selected person will take end to end ownership of accounts to ensure brands collaborate with Kofluence consistently delivering value and exceeding expectations.

As a BD - Account Manager,

You Get:

•   Amazing colleagues to work with
•   A great office with a cool culture
•   Work-from-Home option
•   The freedom to do things and take decisions with logical reasoning

Your Responsibilities:

• Complete ownership of new business development process from strategy to execution
  • Own and deliver quarterly/annual order booking target
  •   Create and execute brand communication campaigns, build & strengthen the brand's equity over a period of time and drive adoption rates for the brand
  •   Create and leverage synergies across partners in overall ecosystem to maximize and sustain revenues
  •   Own and lead end to end Sales process from lead generation, lead qualification, Proposal submission, Contract Negotiation and Closure

• 10+ years of experience in entire gamut of Accounts
• Regular accounting and periodical finalization
• Internal financial controls, systems & processes implementation, fine-tuning & adherence
• Decent Communication Skills and close interactions with all the Depts
• Budgeting, cash flow & MIS besides responsible for all statutory compliances which includes Taxation
• Immediate joiners are preferred

• Needs to generate qualified opportunities within target industry accounts wherein each opportunity should contain:
• Diagnosis of the prospect's business pains, where Unbxd solutions can fit in, understanding of prospects' buying cycle, procurement process, budgets etc. 
• Needs to identify accounts and do extensive prospect territory planning for the given region.
• Also conduct detailed prospect research within focused industry verticals. 
• Ability to develop a 'Why Unbxd, Why Now' proposition for each prospect interaction, identify and follow up on all marketing leads. 
• Support all the industry or solution specific marketing events in the region. 
• Ongoing record keeping and forecasting within Salesforce CRM & make use of prospecting support tools such as LinkedIn, eTailInsights etc.....

What does this role hold for you…??

• Responsibility for the entire process of lead management, sales and business development for the region.
• Driving scale and growth through proper sales planning and precise execution.
• Data management to ensure 100% coverage in assigned territory and tracking other key parameters.
• Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region.
• Responsibility service delivery ensuring client retention and reference.
• Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives.
• Responsibility for achieving targets in the designated areas.
• Developing and maintaining of database regular reporting &follow-ups.
• B2B Frontline Sales.
• Mapping of new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory.
• Relationship Management with existing clients to ensure 100% coverage of new projects launched by them.
• Achieving revenue and coverage targets.
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Apply if you have…

• Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility.
• Have worked in a real estate business.
• An outgoing and likable personality
• Confidence and authoritative speaking
• Strong presentation skills & confidence in your own abilities
• A high degree of self-motivation
• A passion for selling, Personal ambition, Resilience and persistence
• Ability to communicate with people at all levels & strong negotiation skills
• Ability to work own your own initiative and as part of a team
• Strong execution skills
• Knowledge of MS office (word and excel) and know how to use Internet.

Position : Business Development Executive

Role:  The role holder will assist Liquintel with its business development function and will be primarily responsible for signing up new client accounts. Must ensure overall customer's satisfaction and productivity, through efficient supervision of the flow of requirements, timely and quality delivery.

Responsibilities:

• Will be responsible for managing the sales and marketing function and business development process for IT services.
• Build and Collate target customer lists from internet, social media, networking events, personal network, digital marketing and research.
• Reach out to such target customers and track through lead generation to opportunity to deal closure.
• To acquire new corporate clients mainly outside India and meet set monthly goals.
• Establish 1st level connection especially in digital technology, big data and Information Management and cloud. Keep in regular contact with prospects.
• Keep track of market place dynamics and be updated of trends & changes.
• Industry research on companies/sectors that are currently empaneling vendors for Hiring & Staffing.
• Building relationships with New clients/vendors/sub-vendors.
• Prepares proposals / carry our all presales work for qualified opportunities

Desired Profile:

• MBA Marketing
• 6 months to 2 years of experience in business development, sales, marketing and account management for niche technology services companies
• Experience in Lead generation, validation and conversion.
• Experience in managing complex sales cycles in the technology and consulting space.
• Should have inside sales experience as well.
• Exposure working with European countries will be preferred.
• Experience in creating / modifying the service portfolios / collaterals and creating proposals suiting the purpose.
• Experience in Digital marketing will be added advantage.
• Ability to create & make business presentations to senior management.
• Excellent communication skills.
• Self-starter and has good listening skills.
• Self-Motivated, team player, action and results oriented.
• Strong Time Management skills, Well-organized and good reporting skills.
• Maintain fruitful relation with the new or existing clients.
• Possessing Excellent Interpersonal skills.