- Manage and optimize the process to edit and upload questions added on the platform by the organic user. Key responsible for writing articles, press releases with support from the leadership team.- Accountable for all content related initiatives to drive awareness, traffic, user engagement, leads, and retention.- Content requirements include basic SEO understanding, content categorization, and structure, content development for the Bolo platform, distribution and measurement. Development of editorial/articles/press releases so content is consistent with our brand voice, style, and tone.- Integration of content strategy with brand campaigns, supporting brand partnership & client servicing teams with case studies, reports and publications.- Social media management & growth.
Manager - Operations - BPO/ITeS (8-12 yrs) Position Title: Operations Manager Location: Bangalore KEY RESPONSIBILITIES : - Responsible for day to day Operations management - Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports). - Resolve/monitor customer escalations as appropriate. - Responsible for mentoring, training, career development, performance management - Provide direction for and support of process change initiatives including robust documentation and training. - Reviewing and Monitoring process accuracy on a periodic basis. - Periodic client reporting and conducting quality audits. - Good Experience in MS office applications (PowerPoint, Visio, MS Project) - Able to work and deliver under pressure, - Should have keen eye for detail. - Must be flexible and able to work in shifts. - Should have confidence to discuss instructions and deliverables with clients and management to ensure clear understanding - Demonstrated experience in dealing with large-scale, highly available, and SLA managed services - Performance Management - People Management - Process Improvements - Client Relationship Management CRITICAL SKILLS REQUIRED : - High analytical skills - Lean Certification or Six Sigma certification would be added advantage, but not mandatory - May or should have information on internet or social networking products or services - Good communications skills and written skills - Excellent knowledge of Service Delivery in a voice/semi voice process - Well versed with Microsoft applications, specially excel and power point - The job will require fairly high amount of work in shift environment as per requirement - Candidate shall be responsible for all risk management & compliance activities as applicable to this functional role. - Candidates should be flexible to work in any shifts including US shifts can only apply with the below mentioned details: Current CTC: Expected CTC: Notice Period:
Adira and Morph of Yashram Brands striving to make women live better. We continuously make innovative products. We are looking for Head of Accounts who is responsible for Accounts and inventory system Evaluate and implement an efficient payment system for our customers Sales reconciliation across all our channels Run a lean Accounts Receivable book Payments Bank account and cash management Updation of Books of Accounts on a daily basis Payroll processing (1st week of every month) GST & Other statutory calculations and payments MIS reporting every month Budgeting & other financial reports Handling of audits Maintaining bill of materials for all products and costing Finance and Secretarial compliance This role belongs to the leadership team and will be responsible for the growth and profits of the company.
Company Overview: Promolta is one of the fastest growing video advertising startups and currently doing over $300k/month in revenue with just 25 team members. Our startup is funded by PayPal (1st investor) and we have 30k+ GLOBAL customers (including Sony, Universal, Ted Talks, Eminem, Gucci Mane, Snoop Dog). What it means to be a Promolta team member? There's something that runs deep in the DNA of Promolta: we see no limits. We are an inspired, fun-loving and hardworking team that believes we can change the online video advertising industry. We understand that to reach our goals, we need the best people to get there. As an early member of our team, your contributions will have a major impact in our success. Who we're looking for: The ideal candidate will help drive revenue growth by building a strong pipeline of sales leads and helping create the market strategy. You will be responsible for establishing a strong relationship with new prospects as well as maintaining a strong relationship with existing accounts. Your effective communication and interpersonal skills will help you succeed as a Senior Account Executive. Responsibilities Do end-to-end sales for Promolta Create strategies for upselling & execute Build a strong pipeline of prospective customers Manage & nurture Inbound Leads Manage and track client outreach Strategize innovative ways to reach new clients Close Sales via email driven process Communicate strategy to relevant team members Qualifications Bachelor's degree or equivalent experience 3+ years' of relevant experience Strong experience in email marketing Organized and able to multi-task Strong verbal and written communication skills Compensation is best in the market
Happay’s Customer Engagement team aims to support about tens of thousands of users familiarize themselves with Happay’s powerful product interface. To keep the Digital Expense Management Ecosystem humming, you will be responsible to help our user family to understand the product as easily, quickly, and as proactively as possible. Roles and Responsibility: Creating curated content that will help Happay’s users engage with the product, and derive maximum value from it in considerably less time. Giving an extensive walk through right from User - Onboarding to Interactive Engagement and aiding User Adoption. A typical day in the life of a Customer Engagement Associate might include: Collaborating with the Customer Success team to execute engagement plans for clients based on their unique profile and use cases. Creating and distributing onboarding & engagement collaterals (Teasers, User Manuals, Videos, Email campaigns, etc.) Collaborate with product managers and deep dive into new features and their applicability in the client’s use-case; develop content and boost the adoption of those features. Solving on-the-spot, impromptu challenges in terms of urgent / ad hoc requirements from various teams Rolling with the punches when things change, and taking ownership of the time you spend with us and truly making a differences Eligibility: Software Skills: Working knowledge of Microsoft Powerpoint / Keynote. Moderately well-versed with Excel / Google Sheets Learning Skills: Ability and motivation to learn, consistently and quickly, and constantly improve processes and collaterals People & Communication skills: Required to work with product managers, customer success managers, designers, analysts, etc. Presentation skills: Ability to explain simple to complex information in user-friendly ways An open mind for new ideas and methodologies, and a liking towards taking up challenges and finding creative solutions The knowledge to test for consistent engagement, content and user experience. A desire to get a kick out of getting users to those aha! moments A clear cut understanding of customer engagement and all the wonders it can do, strategies and objectives Working with us will be a roller-coaster ride! You have a team of aces to work with and an open, refreshing and an inspiring work culture that you will cherish. Along with that, you also have an open platform to showcase your skills, ideas and knowledge. Lastly, and most importantly, you have a top notch expense management application and web interface spanning major digital platforms (desktops, laptops and mobile). You’ll end up loving your job cause we make it fun.
Complete Accounts Management, Billing, Bank, Audit
If hired, what you would do at numberz:- Mapping potential clients and scheduling meetings with them Proven experience in dealing with senior Finance executives in the companies. Plan weekly- sales- cycle and meet prospective clients on a daily basis- Preparing client and market mapping reports for his business segment Responsible for timely invoicing and collection of payment from the clients Media Tracking to generate prospects Preparing- sales- and- sales- related reports including daily call reports, weekly reports,- sales- projection report, monthly- sales- plan etc. Plan and budget revenue generation for the week and month Maintain strong relationships with clients in his/her portfolio and churn more business from the listed accounts Who should join us:- 5-10 years Alliances/business development experience ideally within the IT, Payments, Fintech start-up Proven experience working with medium and large organisations with their Finance Teams Solid understanding of the end-to- end account management/sales- process- Outstanding verbal, written and presentation skills- Ability to assess client requirements Previous experience in Solution Selling is an added bonus
Introduction The Automation Manager is responsible for managing the team that provides the Blue Prism automation service. They operate as a conduit between Business and IT leaders to co-ordinate and control the pipeline of new process automations and the ongoing evolution of existing automated processes. Job Specification • Engage with Business Leaders to identify, prioritise and deliver automation of business processes • Liaise with IT leaders to ensure that the serviced, supported and secure technical environment scales in line with Business Demand. • Aid in ramping up the Blue Prism team by working with the Webonise - Auro recruitment team and interview panel • Identify training needs; develop, execute and monitor the training for team members • Own the Framework that underpins the rapid and repeatable delivery of process automation and ongoing scheduling, monitoring and evolution of the automated processes to increase and improve the business benefit. • Own the quality delivery of Blue Prism solutions in accordance with the agreed Blue Prism Delivery Methodology to achieve a consistent high standard of solution to Business Requirements • Where appropriate, delegate responsibility for delivery of individual processes to assigned Delivery Lead • Manage the automated processes on a daily basis to ensure they are scheduled in line with Business Requirements and that exceptions, referrals and system outages are handled appropriately • Understand system and business change cycles to ensure automated processes are proactively amended to reflect changes • Distribute appropriate Management Information to the Business Customers in order that the business benefit and usage can be proactively tracked, monitored and refined. • Provide escalation point for the effective removal of blockers and escalation at all levels • Identify and manage risks and dependencies and effectively manage these across internal departments and Blue Prism as necessary
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support and Operations Lead. This is a get-your-hands-dirty role. You will be exposed to all the functions of the company except writing code. The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- We need to provide quick, intelligent solutions to questions asked by businesses and their customers. In the process, we need to coordinate with multiple financial institutions and banks. Quick and correct communication makes us look good. - Talking to inbound leads. - Many queries will be about businesses looking to signup on Cashfree. We need to guide these folks from signing up to their first payment. - Onboarding new sign ups quickly - Since we are growing fast, we add many businesses every week. For every business, we need to verify the documents submitted and draft contracts. Also need to ensure all the services we are offering are working correctly and activated for a particular merchant. - Setting or improving processes for all of the above:- Can we do this faster, better or more accurately - These roles are currently being handled by the founders. The objective is to do a better job than the founders.We work on trust and mutual respect.
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support Executive.The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- Providing quick, intelligent solutions to questions asked by businesses and their customers.- Handling disputes and chargebacks. In the process, we need to coordinate with multiple financial institutions and banks.- Talking to inbound leads. - Onboarding new sign ups quickly We work on trust and mutual respect.
• P&L responsibility of the digital agency business. • Recruiting, Account management, Client servicing, Heading day to day operations, Business Development & reporting to the management. • Spearheading the Digital vertical & looking at long term business visions & goals with the management. • Create and maintain strong industry relations with existing clients. • Grow the business by identifying potential clients and leading the business development portfolio. • Defining a comprehensive growth strategy for the business and strengthening the key verticals of the business. (Social Media Marketing, Digital Marketing, SEO, SEM, etc.) • Setting high standards of client servicing in terms of ROI and turn-around time. • Set processes and practices in place to define business verticals. • Leveraging existing clients / brands to further business objectives. • Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results. • Monitor trends in social media tools, trends and applications. • Encouraging adoption of relevant social media techniques into the corporate culture and into all of the company's services. • Research on industry & competitor trends to apply best practices to client portfolio. • Understanding client goals/objectives and their entire digital marketing needs including Search Engine Marketing (SEM), Social Media, Display Advertising. Email Marketing, Affiliate Marketing & more. • Work jointly with internal team to drive campaign strategy & development • Identify growth opportunities from existing client portfolio and drive revenue by creative up-selling and cross-selling initiatives. • 5+ years of experience in a business development / client servicing role , selling core digital advertising solutions. • Strong understanding of social media, digital marketing and digital activations. • Understanding of SEM- Google Adwords, SEO, Google Analytics, Display Advertising, Email Marketing, Affiliate Marketing, Social Media Marketing. • Great communication, presentation skills and client servicing skills. • Excellent time management and organizational skills. • Proactive and a self-starter.
Blowhorn: We provide innovative logistics solutions for a wide variety of customers, ranging from large ecommerce companies to small convenience stores. We are focussed on creating the best logistics system to make first mile, last mile and hub deliveries efficient. To achieve this we have built the best intra-city transportation network, to efficiently deliver goods, which will be augmented by class leading technology and next generation services to efficiently deliver goods. Qualification and experience: CA Inter (PCC/IPCC) qualified with 2 years of experience or candidate with CA articleship with 3 years of experience in an accounting firm. Job description: 1. End to end accounting as per Indian Accounting Standards and GAAP 2. Set up and monitoring of GL positions 3. Reconciliations of Accounts payables and receivables 4. Calculation of various direct/ indirect taxes (TDS, GST etc) and compiling information for filing of periodic returns. 5. Preparation of MIS reports 6. Support in Audit completion:- 7. Preparation of Financial Statements 8. Answering audit queries and providing required information 9. Preparation of audit schedules 10.. Support in FEMA and Secretarial topics.
Senior Manager – Finance and Accounts. Responsible for managing a team of 3-4 employees, driving ERP controls, Revenue assurance, assisting in financial reporting & Audits KEY RESPONSIBITIES INCLUDE: • Assuring reporting accuracy in an ERP environment • Ensuring revenue and expense accrual /provisions • Documenting the processes and working with multiple stakeholders for process adherence • Reviewing the reconciliations • Key participant in internal and external Audits • Managing the team to ensure timely day to day and month end accounting close process & reporting for India and Middle East. SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING: • CA / ICWA with at least 6-9 years of core accounting experience in the finance function of a service sector organization. • Expertise in end to end accounting and deep understanding of financial accounting and control activities in India. • Working knowledge of Indian accounting standards. Experience in US GAAP & IFRS accounting a plus. • Must have exposure to any automated accounting / full-fledged ERP package & related controls. • Ability to analyze financial and operational data. • Exposure to auditing controls a definite plus. • Knowledge of Transfer Pricing and related regulatory laws. • Experience in managing a team to meet strict deadlines of financial close process. • Independent as well as team contributor. • Excellent verbal and written communication and stakeholder management skills • Must have strong Microsoft Office skills. Experience: • 6-9 years of core accounting and statutory experience, excluding articleship period. • Higher experience not a constraint. Education: • CA or ICWA
We are looking for a Business Development Professional who will spearhead our new initiatives.
We are the largest AV integrator in India doing large and complex solutions for MNC clients in Pan india.