11+ Account Management Jobs in Kochi (Cochin) | Account Management Job openings in Kochi (Cochin)

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

Job Description -

Profile: .Net Full Stack Lead

Experience Required: 7–12 Years

Location: Pune, Bangalore, Chennai, Coimbatore, Delhi, Hosur, Hyderabad, Kochi, Kolkata, Trivandrum

Work Mode: Hybrid

Shift: Normal Shift

Key Responsibilities:

• Design, develop, and deploy scalable microservices using .NET Core and C#
• Build and maintain serverless applications using AWS services (Lambda, SQS, SNS)
• Develop RESTful APIs and integrate them with front-end applications
• Work with both SQL and NoSQL databases to optimize data storage and retrieval
• Implement Entity Framework for efficient database operations and ORM
• Lead technical discussions and provide architectural guidance to the team
• Write clean, maintainable, and testable code following best practices
• Collaborate with cross-functional teams to deliver high-quality solutions
• Participate in code reviews and mentor junior developers
• Troubleshoot and resolve production issues in a timely manner

Required Skills & Qualifications:

• 7–12 years of hands-on experience in .NET development
• Strong proficiency in .NET Framework, .NET Core, and C#
• Proven expertise with AWS services (Lambda, SQS, SNS)
• Solid understanding of SQL and NoSQL databases (SQL Server, MongoDB, DynamoDB, etc.)
• Experience building and deploying Microservices architecture
• Proficiency in Entity Framework or EF Core
• Strong knowledge of RESTful API design and development
• Experience with React or Angular is a good to have
• Understanding of CI/CD pipelines and DevOps practices
• Strong debugging, performance optimization, and problem-solving skills
• Experience with design patterns, SOLID principles, and best coding practices
• Excellent communication and team leadership skills

Experience Level:

Senior (8+ years)

Job Description:

We are seeking a detail-oriented and highly skilled Senior Salesforce QA Engineer to lead quality 

assurance efforts for our Salesforce platform. This role demands expertise in testing Salesforce 

applications, configurations, and integrations to ensure exceptional quality standards. The ideal 

candidate will have a strong background in Salesforce testing, automation frameworks, and crossfunctional collaboration.

Key Responsibilities:

Test Strategy and Planning:

• Design and implement comprehensive QA strategies tailored to Salesforce ecosystems, 

including Sales Cloud, Service Cloud, Marketing Cloud, and custom solutions.

• Develop detailed test plans, cases, and scripts based on business and functional requirements.

Testing Execution:

• Conduct manual and automated testing for Salesforce customizations, Lightning components, 

integrations, and third-party applications.

• Execute functional, regression, smoke, system, and integration tests.

Automation Development:

• Build and maintain automated test suites using tools like Selenium, Provar, or other Salesforcecompatible automation tools.

• Integrate test automation into CI/CD pipelines in collaboration with the development team.

Defect Management:

• Identify, document, and track defects using tools like Jira or Azure DevOps.

• Work closely with developers to resolve issues and ensure product quality.

Collaboration and Leadership:

• Mentor junior QA team members, sharing best practices for Salesforce testing.

• Act as a QA representative in Agile ceremonies such as sprint planning, stand-ups, and 

retrospectives.

Quality Metrics and Reporting:

• Define and monitor QA metrics, reporting progress and quality insights to stakeholders.

• Ensure compliance with Salesforce best practices and organizational standards.

Primary Skills:

• Strong knowledge of Salesforce functionalities, Lightning Experience, and declarative features.

• Proven experience with manual and automated testing in Salesforce environments.

• Proficiency in test automation tools like Selenium, Provar, or TestNG.

Secondary Skills:

• Familiarity with Salesforce-specific challenges, such as Governor Limits and SOQL queries.

• Basic knowledge of Apex and Visualforce.

• Experience with test management tools (e.g., TestRail or Zephyr) and CI/CD platforms (e.g., 

Jenkins, GitLab)

Skills:

 Design and build web applications with React and TypeScript, ensuring high-quality and responsive

user interfaces.

 Write unit tests and integration tests using Jest to ensure code reliability, performance, and

scalability.

 Ensure performance optimization, code modularity, and maintainability of applications

Data Delivery Manager is responsible for managing and overseeing the end-to-end delivery of data

solutions, from data architecture and ingestion to processing, analysis, and reporting. This role

ensures that data projects are completed on time, within scope, and aligned with business

objectives. The Data Delivery Manager works with cross-functional teams, including data

engineers, analysts, and other stakeholders, to deliver high-quality data solutions. Key

Responsibilities: Project and Program Management: o Lead and manage the delivery of data-

driven projects, ensuring they are completed on time and within budget. o Develop and maintain

project plans, timelines, and resource allocation. o Monitor project progress and proactively

identify risks, implementing solutions to ensure successful project completion. o Ensure alignment

between data initiatives and business goals, maintaining continuous communication with

stakeholders. Stakeholder Engagement: o Serve as the primary point of contact between business

stakeholders and the data team, translating business requirements into technical specifications. o

Collaborate with business leaders to understand data needs and develop solutions that meet

those needs. o Provide regular updates on project status, risks, and key deliverables to

stakeholders and leadership teams. o Facilitate meetings to gather requirements and

communicate project milestones. Data Strategy & Architecture: o Oversee the design and

implementation of data solutions that support business objectives. o Ensure adherence to data

governance and quality standards throughout the data pipeline lifecycle. o Collaborate with data

architects to define scalable, secure, and high-performance data architectures. o Support data

integration initiatives across different platforms, ensuring smooth and efficient data flow. Team

Leadership and Development: o Manage cross-functional teams of data engineers, analysts, and

other professionals to deliver projects effectively. o Provide leadership and mentoring to team

members, fostering a culture of collaboration, innovation, and continuous learning. o Set clear

expectations, performance goals, and career development opportunities for the team. o Address

and resolve any team challenges, ensuring high levels of productivity and motivation. Quality

Assurance: o Ensure the accuracy, reliability, and quality of data solutions by implementing robust

testing, validation, and review processes. o Develop and enforce data standards, best practices,

and methodologies to ensure consistent, high-quality deliverables. o Drive continuous

improvement initiatives, analyzing past projects and identifying areas for enhancement. Risk

Management and Troubleshooting: o Identify potential risks to project delivery, including data

pipeline issues, resource shortages, or technical blockers, and implement mitigation strategies. o

Troubleshoot and resolve data-related issues and challenges during the project lifecycle.

Reporting and Analytics: o Oversee the creation and maintenance of data dashboards, reports, and

performance metrics. o Ensure that data solutions provide actionable insights for the business,

driving informed decision-making. Experience: o 5+ years of experience in managing programs

related to data management, data engineering, or analytics. o Proven track record in managing

data projects and delivering data solutions in a timely manner. o Experience with data integration,

data warehousing, and data modeling. o Strong understanding of data pipeline management, ETL

processes, and data analytics. Skills: o In-depth knowledge of data management tools and

technologies (e.g., SQL, NoSQL, ETL tools, cloud platforms such as AWS, Google Cloud, or Azure).

o Proficient in project management methodologies (Agile, Scrum, Waterfall). o Strong leadership

and team management skills, with the ability to drive collaboration across different functions. o

Excellent communication skills with the ability to translate complex data-related concepts into

understandable terms for non-technical stakeholders. o Analytical mindset with strong problem-

solving abilities. o Knowledge of data visualization and reporting tools (e.g., Power BI, Tableau,

Looker) is a plus. Certifications: o Project Management Professional (PMP) or Scrum Master

certification (preferred). o Data-related certifications (e.g., AWS Certified Big Data, Google

Professional Data Engineer) are a plus. Preferred Skills: o Experience with big data technologies

(e.g., Hadoop, Spark, Kafka). o Familiarity with machine learning or AI applications related to data

solutions. o Experience with data governance and compliance (e.g., GDPR).

• OWASP Secure Code review,• Basic programing knowledge in any programming language and knowledge on secure development practices.
• OWASP TOP 10 vulnerabilities and their mitigations
• Hands on experience in Web Application Security Testing tools (SAST & DAST) and Penetration testing tools such as HP Fortify, Checkmarx, Acunetix, Nessus, Burp Suite, Metasploit., Qualys Guard, Kali Linux , etc.
• Understand/modify exploit code and find logical security flaws in applications
• Should have knowledge and experience on Network Security, Application Security, Internet Security, attack vectors.
• To carry out technical vulnerability assessments, identify potential vulnerabilities and provide recommended controls and support to mitigate them.

Required Skills:

• Must have experience of a minimum of 2 years as a WordPress Developer. (Required)
• In-depth knowledge of PHP, MYSQL, JS, jQuery, CSS, and HTML.
• Knowledge of WordPress coding standards.
• Ability to manage projects.

Responsibilities:

• Creating the website architecture.
• Designing and building the website front-end and managing the website back-end including database and server integration.
• Developing and customizing WordPress themes and plugins.
• Integrating a wide range of WordPress plugins, API calls, and third-party apps and forms.
• Researching and recommending new technologies and tools for effective integration across various platforms.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.
• Meeting with clients to discuss website design and function.

Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .

Skills

• Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously  
• Excellent customer approach, interpersonal and influencing skills
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
• Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
• Attracting new clients by innovating and overseeing the sales process for the business.
• Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
• Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
• Research and identify new market opportunities.
• Creates and conducts effective presentation and product demos
• Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
• Consistently meet and exceed sales targets
• Foster a collaborative environment within the organization.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Prepare and deliver pitches to potential investors.
• Create and conduct proposal and presentation based on clients’ needs and closing of orders
• Be responsible for conduct webinar about our product.
• Provide timely weekly, monthly and quarterly sales reports
• Client Relationship management