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Account Management Jobs in Kochi (Cochin)

6+ Account Management Jobs in Kochi (Cochin) | Account Management Job openings in Kochi (Cochin)

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Bengaluru (Bangalore), Chennai, Kochi (Cochin), Hyderabad
4 - 7 yrs
₹12L - ₹18L / yr
Account Management
Account Manager
Client Servicing
Business management
Client Relationship
+1 more
  • Should have experience in both sales (hunting) and Account Management (Farming)
  • Should have a track record of managing an account for more than 4-7 years with the growth record
  • Should possess excellent oral and written communication skills
  • Should be willing to have short trips to US / UK for 4 - 7 times a year
  • Should have a very good understanding of Technology services
  • Should have managed multiple customers/clients
  • Exposure to project/ program management would be desirable

Responsibilities:

  • Establish productive, professional relationships with key personnel in assigned accounts.
  • Build a deep understanding of the assigned account's business and identify potential opportunities.
  • Build the pipeline for the existing and new services.
  • Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
  • Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
  • Proactively assess, clarify, and validate customer needs on an ongoing basis.
  • Responsible for Customer Satisfaction and work with the counterpart on the delivery side
  • Own the account and perform the Account Analytics to be able to create growth
  • Make sure the CRM is up to date.
  • Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
  • Own the contract process with all the accounts
  • Ensure the client has the complete visibility of all the Aspire services with periodic updates
  • Meets assigned targets for profitability and strategic objectives in assigned accounts.
  • Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

  • Achieves assigned targets in the designated accounts.
  • Meets assigned expectations for profitability.
  • Ensure the collections are done on time (DSO is a metric)
  • Achieves strategic customer objectives defined by company management.
  • Completes strategic customer account plans that meet company standards.
  • Work timing would be aligned to the respective geography.


Key communication points:

  • Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
  • Customer Side: CXO, VPs, Product Managers
  • Maintains high customer satisfaction ratings (CSAT) that meet company expectations.



 

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Zartek Technologies
Kochi (Cochin)
2 - 5 yrs
₹5L - ₹8L / yr
Project Management
Project coordination
Project planning
IT project management
Software project management

We prefer candidates from Kerala.

Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project document

Requirements and skills
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills

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Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Kochi (Cochin)
15 - 20 yrs
₹30L - ₹60L / yr
Enterprise architecture
Data architecture
Data engineering
Technical Architecture

Digital and Technology Architecture

  • Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
  • Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
  • Plans tasks and estimates for the required research and volume of activities to complete work
  • Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
  • Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
  • Drive the team to ensure appropriate documentation is developed in support of value realization
  • Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

  • Ownership of overall Enterprise Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
  • Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

  • Ownership of overall Data Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
  • Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
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Big Data & Daata Science
Remote, Kochi (Cochin)
5 - 10 yrs
₹10L - ₹15L / yr
Project Management
Project delivery
IT project management
Software project management

Job Profile - We are in search of a smart and highly motivated project manager with 5+ years of experience in the IT industry, who can effectively coordinate our internal resources and the third parties for the flawless execution of projects.

 

Skills and Qualifications

  • Bachelor's degree in computer science, business, or a related field, with at least 2 years of experience in project management and related areas. 
  • Excellent client-facing and internal communication skills.
  • Proficiency in project management tools and methodologies.
  • Ability to delegate and allocate responsibilities efficiently to manage projects end to end.
  • Resource management skills and ability to handle complex / sensitive issues
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Project Management Professional (PMP) certification is preferred.
  • Awareness about the latest technologies for product development and execution.

Roles and Responsibilities

  • Manage project work in alignment with the Statement of Work (SOW) obligations and ensure accurate team reporting.
  • Develop and manage a detailed project schedule and work plan with proper cost and time estimates.
  • Ensure that all projects/releases are delivered on-time within the scope to attain customer satisfaction.
  • Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
  • Ensure teams follow the correct procedures, policies and documentation requirements across project phases.
  • Build and structure project teams to ensure maximum performance. 
·         Facilitate discussion, decision making, and conflict resolution
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Chennai, Bengaluru (Bangalore), Kochi (Cochin), Hyderabad, Pune, Mumbai, Kolkata, NCR (Delhi | Gurgaon | Noida), Ahmedabad, Jaipur, Bhubaneswar, Bhopal, Lucknow
4 - 6 yrs
₹12L - ₹15L / yr
Treasury
Treasury management
Banking operations
Treasury operations
FX management

Daily monitoring of Quantum's processes to ensure file transmissions to and from the system

  • Ensure that any Quantum production issues with an emphasis on the modules ( Cash Management, Bank Reconciliation, Foreign Exchange, I/C loans, Money Market, Investments, etc.) are resolved on time
  • Actively working with Quantum and internal IT teams to resolve issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates
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Kochi (Cochin)
3 - 7 yrs
₹3L - ₹4L / yr
Communication Skills
Legal
CS
  • Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
  • Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
  • Liaising with Advocates for handling of legal issues.
  • Liaising with other departments within the Company for day to day work.
  • Liaising with RTA, Auditors and other external agencies as and when needed.
  • Handling of all Annual General Meeting related work including the preparation of Annual Report.
Qualified Company Secretary
Experience: Freshers
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