The Big OpportunityMarmeto is an IT solution company, more than solving the unseen issues; we work on getting tech solutions that help business see the unseen. Currently providing service and in house products of our own. Touch based 650+ clients across the globe. With such dedication, we have been delivering services with a personal touch. Accounts Manager/ Customer Success ManagerLocation : Bangalore/BhubaneswarPrerequisites :- Create and maintain comprehensive project documentation.- Coordinate with developers, designers and third parties for the flawless execution of projects.- Ensure that all projects are delivered on-time, within scope and as per commitment.- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Ensure resource availability and allocation.- Working with your named accounts to identify their biggest challenges and opportunities.- Develop a detailed project plan to monitor and track progress.- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.- Measure project performance using appropriate tools and techniques.- Using both traditional and creative techniques to develop relationships with customer stakeholders (including [going to events and trade shows, networking on social media, getting warm introductions, etc.).- Perform risk management to minimize project risks.- Establish and maintain relationships with third parties/vendors. Prepare strategies to Upsell/Crossell named accounts to reach Monthly Upsell Targets and increase LTV of each Account.- Ability to manage Churn. Preparing strategies to win back customers.Desired Skills :- Very good educational background, preferably in the fields of computer science or engineering- Proven working experience in project management in the IT Service/sector- Solid technical background with understanding and/or hands-on experience in software development and web technologies- Excellent client-facing and internal communication skills- Excellent written and verbal communication skills- Solid organizational skills including attention to detail and multi-tasking skills- Excited to go above and beyond for customers- Ability to effectively manage customer relationships- Promptly respond to queries- Ensure promises are kept and manage expectations excellent organizational and time management skills- Hands-on problem-solving approach with available resources- Should be good in managing teams.- Problem-solving skills
We are hiring for Female Fresher/ Experienced Operation Executive for in house Operation Department. Tasks will include handling clients (phone calls and emails), ensuring proper operational processes are followed. It would be great opportunity for someone who is eager to learn in a dynamic environment.
Job Description: - Drive adoption, increasing renewals and advocacy for all of our customers. - Responsible for building a trusted relationship with our customers & be the internal voice of the customer - Optimise product onboarding and processes and enable productization of onboarding - Collaborate closely with cross-functional teams to consistently deliver ROI to our customers - Work with Sales to enable successful handover & onboarding - Work with the Marketing team to build customer testimonials, case studies, and referrals - Identify mid market & enterprise customer pain points and provide active feedback to the product team - Owns churn and actively performs churn analysis, working to reduce churn to zero Requirements: - 4-5 years of prior experience in enterprise Account Management, Customer Success, Business Analyst or leadership positions in Customer Support - Proven record of establishing & maintaining relationships with enterprise customers - A data-driven mindset with a commitment to drive a consistent engagement process - Flexible, quick learner and thrives in a small team where ownership is key - Exceptional communication skills is mandatory - Highly organized & detail oriented - Capable of cross-functional coordination to drive outcomes - Work during US hours - 4 PM to 2:30 AM IST (approx)
Job Description: - Engage with customers post-sale for onboarding and feature adoption, ensuring customer satisfaction - Effectively collaborate with internal and external teams to drive successful end-to-end customer engagement campaigns for early-stage users & drive expansion - Own Net Promoter Score and product reviews in platforms such as G2 Crowd, Capterra, etc - Escalate customer concerns and issues to the product and engineering teams - Monitor customer activity before and after the engagement and present data to the management - Actively identifies at-risk customers and takes action to retain them. - Performs churn analysis and give suggestions for improvement - Identify account growth opportunities before renewals and reach out to customers for upsells Requirements: - Strong critical thinking, data-driven and analytical - Dives deep into the product and closes the feedback loop with the development team - Excellent English communication (both verbal and written) skills is mandatory - Self starter, takes initiative and capable of working in a time-sensitive environment - Comfortable working in a small team, taking ownership of responsibilities Preferred Background: - Skills first, background next. We are looking for learners with strong problem solving skills - Background in Business Analysis, Customer facing roles like Account Management, Support, Sales etc is a plus. -Work during US hours - 4 PM to 2:30 AM IST (approx)
About Artivatic :Artivatic is a technology startup that uses AI/ML/Deep learning to build intelligent products & solutions for finance, healthcare & insurance businesses. It is based out of Bangalore with 20+ team focus on technology. Artivatic building is cutting edge solutions to enable 750 Million plus people to get insurance, financial access, and health benefits with alternative data sources to increase their productivity, efficiency, automation power, and profitability, hence improving their way of doing business more intelligently & seamlessly.Artivatic offers lending underwriting, credit/insurance underwriting, fraud, prediction, personalization, recommendation, risk profiling, consumer profiling intelligence, KYC Automation & Compliance, automated decisions, monitoring, claims processing, sentiment/psychology behavior, auto insurance claims, travel insurance, disease prediction for insurance and more.Education - MBA must, preferably from top instituteBudget - 10-18 Lakhs + Stocks, Can be more if the candidate is excellentJoining - ImmediateWhat we are looking for?Artivatic is looking for an exceptional individual as a Sales Director at Artivatic, Bangalore office.The ideal candidate will have superior sales/relationship skills in B2B Finance/Insurance/Fintech Sector, strong ability to device solutions with our existing and potential partners, and excellent communication skills.This is a sales/revenue focussed position with a tremendous degree of authority and autonomy.Our aspiration is to become India's largest and most inclusive Insurance & Fintech Company. They aim to do this by creating a single extraordinarily rich source of risk, decision & claims relevant information, aggregating both traditional and non-traditional data sources. Using this data platform, Artivatic aim to build a rich set of applications and APIs through which both individuals and institutions can benefit. We have over 5+ large clients where we have started working right now and have seen strong traction.Are you someone who :- Is passionate about rapidly building strong relationships with existing and new partners/clients in B2B Space- Has a strong ability to understand business. We are looking to hire someone who will truly understand our operations, and be able to bring new Clients on board by communicating simply and effectively- Are people oriented and able to handle clients- We are seeking someone with demonstrated experience in relationship & sales building and excellent communications and presentation skills- Has a strong delivery and end result orientation. Passionate about meeting targets. Understands technology to sell to clients.- Has a strong set of values. We want someone who has a true service orientation; a passionate professional who combines leadership skills with good humor, a strong work ethic, and a can-do approachResponsibilities :- Responsible for acquiring new clients and managing relationships with existing customers for the in India & Outside- Insuretech/Fintech Business requires an understanding of the entire BFSI lifecycle, including acquisition, customer retention, risk, fraud, underwriting, claims and also decisions. Is required to understand both the business and technical components of the process. Should be able to understand the key role analytics plays in the entire lifecycle for BFSI & Healthcare businesses- Will be required to interact at all levels of the organization from business users and IT teams to CXO level. Should be able to collect and decipher the key understanding of the client's requirements and how our various solutions can be implemented in the existing process flow or enhance and improve the process flow - a focus not just on product sales but also concept sales.- Should also be able to contribute to new products and solutions based on an understanding of the market and client requirements. Should have good articulation skills in communicating with both technical and business teams. - Negotiating the terms of an agreement and close salesJob Description :The person will be responsible for executing the Client's strategic customer engagement, sales strategy, and business development and will be required to :- Construct a strategy and sign-up critical relationships with partners - BFSI & Healthcare clients- Provide ideation and thought leadership, and ensure high levels of productive client engagement with partners. Be seen as a collaborative thought partner in building a business with top lenders and others.- Create new opportunities with lenders, and aim to be recognized internally and externally as an expert in helping the business thrive in the new digital world of credit evaluation.- Develop relationships across various departments within the lender and be seen to be providing a holistic and practical solution.- Business Development - using existing relationships or establishing new relationships. Should be able to contribute with new solution ideas based on customer and market requirements. -Make sound, well-informed, time appropriate and decisions based on information gathered from clients and/or customers. Understand the depth, the impact, and implication to the company and/or customers decisions have. Commit to action, even in uncertain situations, to accomplish organizational goals and implement change. Establish and implement a plan to address impact both positive and negative of decisions.- Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.- Planning and Evaluation - Organize work, set priorities, and determine resource requirements. Develop short- or long-term goals and strategies to achieve them. Coordinate with other departments or Business Units to accomplish goals and continually monitor progress and evaluate outcomes.Academic Background : MBA from a top-tier instituteWork Experience : 3-6 years of experience in business development and sales- Experience in BFSI/ Banking and Financial Services/Software Sales/Insurance/B2B Software- Experience in working with a start-up and proven success in B2B sales will be an added advantageProfile and Experience :- Experience in managing the pre-sales function in a BFSI/Insurance/Banking/Financial, software solution/BPO or managing sales in Insurance- Reasonable knowledge and understanding of banking products- Strong solutions skills - creating new markets, customer relationships, and solutions- Understands management by metrics and is result oriented- Good people management skillsSalary : 10-18 Lacs + Stocks + Sales Commission
Work as an independent contributor responsible for acquiring and managing large customers Work towards achieving target and increasing Archon share of wallet in customer’s IT spend Work closely with OEM and the relevant ecosystem to address customer needs. Need to get trained and acquire sales oriented certifications on products and solutions sold by Archon. Need to get involved in all the Sales activities like calling the Prospects, sharing product information & also secure meetings / appointments for client meetings, must work closely with the presales and solution architect teams. Should track quotes requests from Inception till closure. Must prepare daily call sales report & other sales related reports as per Archon process.
1. Strong pre-sales / bid management experience.2. Should have very good experience in responding to RFI/RFQ/RFP Prepare and deliver Statement of Work detailing the technical and commercial proposal to the Customers Work closely with the Sales/Technical/Delivery teams while building the proposal.3. Should have very good experience in preparing documents / slide decks for Collaterals Case Studies.4. Client/Customer Visits Skill Sets presentation / Business Unit Overview Analyze pre-bid feasibility to deliver cost effective customer/partner solution.5. The candidate with prior experience of working for India market Experience in client handling, customer interaction and solution presentation Prior Experience of working for Microsoft Solutions/Services Capable of handling Custom Visits Lead generation and Sales experience is a Plus.Key Skills : Strong Communication Skills having command over English Good technical understanding Well versed in Estimation techniques and Commercial / Pricing models Good understanding of SDLC Waterfall, Agile Big picture understanding Lead Generation, Sales cycle, Bid Management / Pre-sales cycle, Project Execution, Support etc.
TheHouseMonk is a SaaS platform that helps customers monetize, maintain and manage their real estate assets. We have global clients and are looking to hire into our sales team. Work with SDRs and generate leads Prospect leads and identify those with high potential Do demos and set up trial account. Set goals and targets for trials Once customer goals are achieved, draft contracts and close the deal ACV is between $3000-$15000. Opportunity will be given to best sales executives to travel globally and meet with clients on site as well (We are live in 8 countries today and expanding quickly!)
Responsibilities • Take complete ownership for monitoring and selling Web, Digital Marketing and Application solutions in the Domestic market. • Devise and implement thorough training schedules to drive the marketing team towards target achievement. • Strategize and implement marketing tools with an aim to increase profitability and business expansion in Domestic and International markets. • Responsible for delivering desired target numbers by establishing tele-contacts on a daily basis with clients/prospects, direct sales, referrals or corporate contacts. • Pitch for repeat orders or cross sell services to existing clients. • Responsible for Lead Generation • He/she will be accountable for Proposal submissions and closing corporate orders as well.
Role: Research Associate Position Description Research • Understanding the requirement of the client and creating a long list of the target organizations. • Mapping of various organizations and determining designations/ organization structures with accuracy. • Creatively network with people to get insight into organizational changes and developments to augment the database. • Track newspapers/ websites for developments in Financial Services (Private Equity Investments, Investment Banking Deals etc..) and related sectors. Delivery / Execution • Carry out widespread research to find suitable candidates for on-going positions. • Network extensively to gather meaningful data on the trends in the industry, challenges in the sector etc. in order to tap into the right area for sourcing. • Assist the team in managing Candidate – Client expectations. • Facilitate seamless Candidate – Client communication viz, interview scheduling. • Assist the team in handling the entire life cycle and thereby ensure smooth closure of the position. Report – Writing, Presentation & Database Management • Create mapping report basis the research done for various positions. • Report writing for on-going mandates – Long Lists, Candidate Evaluation, Comparative Analysis etc. • Update internal databank on real time basis. Desired Skills and Experience • Headhunting • Mapping • Cold Calling • Online Research • Professional Networking