Senior Manager-Accounts

Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Outcomes:

Interpret the application/feature/component design to develop the same in accordance with specifications.

Code debug test document and communicate product/component/feature development stages.

Validate results with user representatives; integrates and commissions the overall solution

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions

Optimises efficiency cost and quality.

Influence and improve customer satisfaction

Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

Adherence to engineering process and standards (coding standards)

Adherence to project schedule / timelines

Number of technical issues uncovered during the execution of the project

Number of defects in the code

Number of defects post-delivery

Number of non compliance issues

On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per design

Follow coding standards

templates and checklists

Review code – for team and peers

Documentation:

Create/review templates

checklists

guidelines

standards for design/process/development

Create/review deliverable documents. Design documentation

r and requirements

test cases/results

Configure:

Define and govern configuration management plan

Ensure compliance from the team

Test:

Review and create unit test cases

scenarios and execution

Review test plan created by testing team

Provide clarifications to the testing team

Domain relevance:

Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.

Learn more about the customer domain identifying opportunities to provide valuable addition to customers

Complete relevant domain certifications

Manage Project:

Manage delivery of modules and/or manage user stories

Manage Defects:

Perform defect RCA and mitigation

Identify defect trends and take proactive measures to improve quality

Estimate:

Create and provide input for effort estimation for projects

Manage knowledge:

Consume and contribute to project related documents

share point

libraries and client universities

Review the reusable documents created by the team

Release:

Execute and monitor release process

Design:

Contribute to creation of design (HLD

LLD

SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

Clarify requirements and provide guidance to development team

Present design options to customers

Conduct product demos

Manage Team:

Set FAST goals and provide feedback

Understand aspirations of team members and provide guidance opportunities etc

Ensure team is engaged in project

Certifications:

Take relevant domain/technology certification

Skill Examples:

Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Break down complex problems into logical components

Develop user interfaces business software components

Use data models

Estimate time and effort required for developing / debugging features / components

Perform and evaluate test in the customer or target environment

Make quick decisions on technical/project related challenges

Manage a Team mentor and handle people related issues in team

Maintain high motivation levels and positive dynamics in the team.

Interface with other teams designers and other parallel practices

Set goals for self and team. Provide feedback to team members

Create and articulate impactful technical presentations

Follow high level of business etiquette in emails and other business communication

Drive conference calls with customers addressing customer questions

Proactively ask for and offer help

Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.

Build confidence with customers by meeting the deliverables on time with quality.

Estimate time and effort resources required for developing / debugging features / components

Make on appropriate utilization of Software / Hardware’s.

Strong analytical and problem-solving abilities

Knowledge Examples:

Appropriate software programs / modules

Functional and technical designing

Programming languages – proficient in multiple skill clusters

DBMS

Operating Systems and software platforms

Software Development Life Cycle

Agile – Scrum or Kanban Methods

Integrated development environment (IDE)

Rapid application development (RAD)

Modelling technology and languages

Interface definition languages (IDL)

Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:

About the Role: We are looking for a Senior Software Developer with strong experience in .NET development and Microsoft Azure to help build and scale our next-generation FinTech platforms. You will work on secure, high-availability systems that power core financial services, collaborating with cross-functional teams to deliver features that directly impact our customers. You’ll play a key role in developing backend services, cloud integrations, and microservices that are performant, secure, and compliant with financial regulations. Key Responsibilities: Design, develop, and maintain backend services and APIs using C# and .NET Core. Build and deploy cloud-native applications on Microsoft Azure, leveraging services such as App Services, Azure Functions, Key Vault, Service Bus, and Azure SQL. Contribute to architecture decisions and write clean, maintainable, well-tested code. Participate in code reviews, technical planning, and sprint ceremonies in an Agile environment. Collaborate with QA, DevOps, Product, and Security teams to deliver robust, secure solutions. Ensure applications meet high standards of security, reliability, and scalability, especially in a regulated FinTech environment. Support and troubleshoot production issues and contribute to continuous improvement. Required Skills & Qualifications: 5–8 years of experience in software development, primarily with C# / .NET Core. Strong hands-on experience with Microsoft Azure, including Azure App Services, Azure Functions, Azure SQL, Key Vault, and Service Bus. Experience building RESTful APIs, microservices, and integrating with third-party services. Proficiency with Azure DevOps, Git, and CI/CD pipelines. Solid understanding of software design principles, object-oriented programming, and secure coding practices. Familiarity with Agile/Scrum development methodologies. Bachelor’s degree in Computer Science, Engineering, or a related field.

Skills: Dot Net, C#, Azure

Must-Haves

Net with Azure Developer -Required: Function app, Logic Apps, Event Grid, Service Bus, Durable Functions

Introduction

About Us:

Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.

Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.

For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.

Our Culture:

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values: Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the Mercari Culture Doc which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

Work Responsibilities

• Machine learning engineers working in the Recommendation domain develop the functions and services of the marketplace app Mercari through the development and maintenance of machine learning systems like Recommender systems while leveraging necessary infrastructure and companywide platform tools. 
• Mercari is actively applying advanced machine learning technology to provide a more convenient, safer, and more enjoyable marketplace. Machine learning engineers use the cloud and Kubernetes to operate and improve machine learning systems.

Bold Challenges

• We are looking for people who are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace.
• Develop and optimize machine learning algorithms and models to enhance recommendation system to improve discovery experience of users
• Collaborate with cross-functional teams and product stakeholders to gather requirements, design solutions, and implement features that improve user engagement
• Conduct data analysis and experimentation with large-scale data sets to identify patterns, trends, and insights that drive the refinement of recommendation algorithms
• Utilize machine learning frameworks and libraries to deploy scalable and efficient recommendation solutions.
• Monitor system performance and conduct A/B testing to evaluate the effectiveness of features.
• Continuously research and stay updated on advancements in AI/machine learning techniques and recommend innovative approaches to enhance recommendation capabilities.

Minimum Requirements:

• Over 5-9 years of professional experience in end-to-end development of large-scale ML systems in production
• Strong experience demonstrating development and delivery of end-to-end machine learning solutions starting from experimentation to deploying models, including backend engineering and MLOps, in large scale production systems.
• Experience using common machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries (e.g., scikit-learn, NumPy, pandas)
• Deep understanding of machine learning and software engineering fundamentals
• Basic knowledge and skills related to monitoring system, logging, and common operations in production environment
• Communication skills to carry out projects in collaboration with multiple teams and stakeholders

Preferred skills:

• Experience developing Recommender systems utilizing large-scale data sets
• Basic knowledge of enterprise search systems and related stacks (e.g. ELK)
• Functional development and bug fixing skills necessary to improve system performance and reliability
• Experience with technology such as Docker and Kubernetes
• Experience with cloud platforms (AWS, GCP, Microsoft Azure, etc.)
• Microservice development and operation experience with Docker and Kubernetes
• Utilizing deep learning models/LLMs in production
• Experience in publications at top-tier peer-reviewed conferences or journals

Employment Status

Full-time

Office

Bangalore

Hybrid workstyle

• We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week
• To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
• We will continue to review and update the policy to address future organizational needs

Work Hours

• Full flextime (no core time)

*Flexible to choose working hours other than team common meetings

Media

Owned Media

• Mercari Engineering Portal
• AI at Mercari portal
• Mercan - Introduces the people that make Mercari
• Mercari US Blog

Related Articles

• Development Platforms and Platformers: On Rising to the Global Standard Ken Wakasa, Mercari CTO | mercan
• “I'm Not a Talented Engineer” Insists the Member-Turned-Manager Revamping Our Internal CS Tool | mercan
• Personalize to globalize:How Mercari is reshaping their app, their company, and the world | mercan
• The Providers of the Safe and Secure Mercari Experience: The TnS Team, Introduced by Its Members! | mercan

IT Infrastructure & System Administration 

• Manage Windows/Linux servers, desktop systems, Active Directory, DNS, DHCP, and virtual environments (VMware/Hyper-V) 

• Monitor system performance and implement improvements for efficiency and availability 

• Oversee patch management, backups, disaster recovery, and security configurations 

• Ensure IT compliance, conduct audits, and maintain detailed documentation

DevOps & Cloud Operations 

• Design, implement, and manage CI/CD pipelines using Jenkins, GitHub Actions, or similar tools 

• Manage container orchestration using Kubernetes; deploy infrastructure using Terraform 

• Administer and optimise AWS cloud infrastructure 

• Automate deployment, monitoring, and alerting solutions for production environments 

Security, Maintenance & Support 

• Define and enforce IT and DevOps security policies and procedures 

• Perform root cause analysis (RCA) for system failures and outages 

• Provide Tier 2/3 support and resolve complex system and production issues 

Collaboration & Communication 

• Coordinate IT projects (e.g., upgrades, migrations, cloud implementations) 

• Collaborate with engineering and product teams for release cycles and production deployments 

• Maintain clear communication with internal stakeholders and provide regular reporting 

Qualifications & Skills 

• Bachelor's or master’s in computer science, IT, or related field 

• 3-8 years of experience in IT systems administration and/or DevOps roles 

• Proficiency in: 

o Windows Server (2016/2019/2022), Linux systems 

o Cloud platforms (preferably AWS) o CI/CD tools (Jenkins, GitHub Actions, etc.) 

o Kubernetes, Docker, Terraform, Python/Shell scripting 

o Database management (MySQL, MongoDB) 

• Relevant certifications (e.g., MCSA, AWS, DevOps) are a plus 

• Strong knowledge of Windows Server (2016/2019/2022) and Windows operating systems. 

• Experience with Active Directory, Group Policy, DNS, DHCP, and other Windows-based services. 

• Familiarity with virtualization technologies (e.g., VMware, Hyper-V). 

• Proficiency in scripting languages (e.g., PowerShell). 

• Strong understanding of networking principles and protocols. 

• Relevant certifications (e.g., MCSA, MCSE) are a plus. 

Key Competencies 

• Strong problem-solving and troubleshooting skills 

• Excellent communication and interpersonal abilities 

• Ability to manage multiple priorities and work independently 

• High attention to detail and a continuous improvement mindset

We are looking for a proactive and client-focused Client Servicing Executive – SEO to join our digital marketing team. The ideal candidate will act as a bridge between clients and the SEO team, ensuring seamless communication, timely delivery of tasks, and high-quality service. This role requires strong coordination skills, understanding of SEO fundamentals, and the ability to manage multiple projects efficiently.

Key Responsibilities

• Serve as the primary point of contact for assigned SEO clients.
• Understand client requirements, goals, and expectations to convey them effectively to the internal SEO team.
• Coordinate with SEO strategists, content writers, and technical team to ensure timely and accurate execution of deliverables.
• Prepare and share SEO performance reports, updates, and insights with clients.
• Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong relationships.
• Conduct regular follow-ups and schedule review meetings with clients.
• Assist in strategy development by understanding client industries and competitor landscapes.
• Monitor project timelines, deliverables, and overall progress to ensure everything stays on track.
• Work with the team to improve processes and enhance client experience.
• Maintain documentation of client communications, project updates, and feedback.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 1–3 years of experience in SEO client servicing, account management, or digital marketing.
• Basic understanding of SEO concepts (keywords, on-page, backlinks, analytics, etc.).
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and manage multiple client accounts.
• Proficiency in MS Office, Google Workspace, and project management tools.
• Excellent problem-solving attitude with a customer-centric approach.
• Prior experience working in a digital marketing agency.
• Knowledge of SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, Moz, etc.
• Ability to analyze SEO reports and give meaningful insights to clients.
• Competitive salary and growth opportunities.
• A collaborative and supportive work environment.
• Opportunity to work with diverse brands and industries.
• Skill development and training in SEO & digital marketing.

Position : Automation Testing with C#

Exp : 5-9 yrs

Location : Hyderabad

Client : Mphasis

Looking for Immediate candidates

Virtual interview on 19th July

Job description

We are seeking a skilled Automation Test Engineer with hands-on experience in C# and Selenium to join our QA team. The ideal candidate will be responsible for designing, developing, and executing automation scripts using Selenium WebDriver with C#. You will work closely with developers, business analysts, and other QA engineers to ensure product quality and enhance test automation coverage.

Key Responsibilities:

• Design and implement robust and reusable test automation frameworks using Selenium with C#
• Develop and maintain automation test scripts for web applications
• Execute automated test cases and analyze test results
• Collaborate with development and QA teams to understand requirements and improve test processes
• Integrate automated tests with CI/CD pipelines (e.g., Azure DevOps, Jenkins)
• Identify, record, and thoroughly document bugs
• Contribute to test planning and documentation efforts

Must-Have Skills:

• Strong programming skills in C#
• Expertise in Selenium automation
• Good experience with automation frameworks SpecFlow
• Solid understanding of SDLC and STLC processes

• Responsible for the end to end student admission cycle.Handling of student enquiries effectively.
• Explaining the candidate about the available IT courses and its payment plans and resolving their doubts and queries accordingly.
• Following up with the candidate for joining the course/ programme and for the payment.
• Making follow up calls for due payments from the candidates.
• Timely updation and scheduling of upcoming batches to all the concerned team members, trainers and students.
• Achieving targets set by the Reporting Manager.
• Maintain a MIS of the students who have taken admissions or have done enquiries
• Enhances admissions department and institute reputation by accepting ownership for accomplishing new and different requests for admissions.
• Any other work allotted by the Reporting Manager.

Job Description:

• In depth knowledge of NodeJS, ExpressJS, Mongo DB

• Experience implementing applications using React

• Experience creating front end applications using HTML5, React, Saga

• Hands on experience with JavaScript Development on both client and server-side

• Experience with modern frameworks and design patterns

• Experience in using Github / Bitbucket

• Knowledge of using AWS and deploying applications on AWS

We are looking for IONIC Developers SDE |, SDE || & Lead positions "2-7 years"

Preferred Notice Period - Less Than 1 Month

Preferred Education - Tier 1 Engineering Colleges - IIT/NIT/DTU or similar

Preferred Work Background - Startup Engineering Experience

REQUIREMENTS

· 2-7 years of experience in Ionic version 3 and above

· A highly talented developer with hands-on experience with React.js, Angular, expert-level knowledge of JavaScript, TypeScript, CSS, HTML5, Bootstrap, Node.js, Web Services (REST) Working with MVVM, MVP, MVC patterns

· Knowledge on capacitor and Unit testing is must

· Familiarity with native build tools like Gradle for Android Studio, XCode

· Good understanding of asynchronous request handling, partial page updates, and AJAX Experience writing and maintaining automated unit-tests, functional tests

· Experience with creating and working with CI/CD pipelines

· Understanding of the full mobile development life cycle

· Knowledge of deployment process for both Android and iOS

· Proficient understanding of code versioning tools, such as (Git / Bitbucket)

· Ability to work independently with minimal supervision while achieving benchmarks Experience with Browser Dev Tools

· Strong written and oral communication. Nice to Have:

· Mobile app technologies such as React, React Native, Flutter

· Experience with PWA and SPAs

· Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.

· Experience working in an Agile/Scrum development process

· Experience working with clients and teams in the US

RESPONSIBILITIES

· Focus on the delivery of web application development projects with heavy emphasis on responsive behavior.

· Work on all aspects of web products, including implementation of the design wireframes, animation/motion, business logic, interfaces to the backend APIs, incorporating analytics & SEO, performance and security.

· Work with the UI/UX designers, product and bridge the gap between Client requirements, graphical design and back-end interfaces.

· Take an active role in how the application looks as well as how it works Set a very high personal bar for code quality

· Build reusable code and libraries for future use

· Evaluate technical feasibility of UI/UX designs

· Optimize application for maximum speed and scalability

· Collaborate with other team members and stakeholders

· Create prototypes and POCs for internal and client use

· Stay updated in the state of the art in web technologies and bring new ideas and innovations to the projects

· Communicate technical issues in an understandable manner to the team and clients. Provide troubleshooting support to clients.

· Manual and automated unit testing to identify bugs and technical issues before and after deploying.