Enterprise Account Manager at IoT powered supply chain saas co · Bengaluru (Bangalore), Gurugram, Delhi, Noida · 2 - 5 years · ₹12L - ₹15L / yr · Posted 21 Apr 2022
Our client is an IoT-enabled startup that helps businesses optimize and digitize their logistics operations. It is effectively streamlining a highly unorganized logistics space with a blend of cost-effective hardware and intelligent software and analytics.
Some of India’s renowned brands like Myntra, Flipkart, Philips, Xiaomi and others have used this innovative SaaS platform to successfully eliminate uncertainties in their supply chain.
Founded by a team of IIT Kharagpur dropouts, this Bengaluru-based location intelligence company has raised funding from angel investors of IP Ventures. It has over 100 customers and has already tracked lakhs of trips.
This platform is disrupting the supply chain & logistics operations of businesses which is heavily reliant on manual methods.
As a Enterprise Account Manager, you will be responsible for building long-term relationships with our enterprise customers.
What you will do:
- Helping customers through email, phone, online presentations, screen-share and in-person meetings
- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
- Upselling company's new products to the clients and increasing the average revenue per client
- Travelling to the clients' location and understanding their day-to-day logistics problems and designing a solution around the same
- Coordinating with the clients, product team for the constant development of new products
Desired Candidate Profile
What you need to have:- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Excellent verbal and written communications skills
- Critical thinking and problem-solving skills
- Ability to prioritize among competing tasks
- Experience in the Logistics Industry would be preferred
Shubham Vishwakarma
Full Stack Developer - Averlon
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The Mission: TestMu AI
TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.
We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.
- Full-Stack AI Agents: Autonomously plan, author, and execute tests.
- Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
- Real-World Testing: Scale execution across real devices and browsers.
- Continuous Optimization: Self-learning agents that enhance testing depth
What You’ll Own (and Ace)
You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.
You’ll Thrive Here If You Have
✅ Account Management Experience:
- 7-12 years of experience in Account Management within SaaS or enterprise technology.
✅ Account Management Skills:
- Proven success in managing large and complex accounts, including C-level stakeholder engagement.
- Strong relationship-building skills combined with commercial acumen.
- Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.
✅ Bonus Skills:
- Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.
Your Mission
🤝 Relationship Management
- Own key accounts and be their go-to point of contact
- Deep dive into usage patterns, feedback loops, and business needs
- Deliver insights that help clients scale smarter
📈 Business Growth
- Identify and close upsell/cross-sell opportunities
- Drive account renewals, expansions, and product adoption
- Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.
🎯 Performance + Coordination
- Track and report account performance regularly
- Collaborate with internal teams (Sales, CS, Product) to unlock value
- Resolve blockers and challenges without waiting to be asked
What Your Day Looks Like at LambdaTest
- Every day is dynamic, fast-paced, and full of opportunities to make an impact:
- Morning huddle to align goals with your pod
- Strategic calls with enterprise clients to drive engagement
- Deep dive into client metrics to identify new value opportunities
- Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
- Time for learning, mentorship, and driving innovation in client strategies
- Wrap with a performance review and prep for a stronger tomorrow
Meet Your Mentors
Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.
Growth Timeline at TestMu AI
Your role isn’t a stop, it’s a launchpad.
Here's an overview of what growth looks like here based on your performance:
Perks That Matter
- Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
- Meals On Us: Fresh, daily lunch and dinner served at the office.
- Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
- POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
- Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.
Why TestMu AI?
- Real impact, global scale
- A launchpad for leadership
- Inclusive, learning-obsessed culture
- Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support
This isn’t just a job. It’s where your career takes flight.
Apply now and start building what’s next.
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Full Stack Developer - Averlon