Account Manager

• Improving the NPS of the partners.
• Working closely with the business, operations and sales teams to understand their inputs and pain points and conceptualizing and building solutions which will help them.
• Driving the engineering, QA, data and design teams in delivering and building world class products.
• Planning Sprints and working in an Agile environment to carry out not just your tasks but also the tasks of your team members.
• Understanding and measuring the success metrics directly inclined towards your vertical and align them as per the business needs.
• User research will be a key part of your job which will help you to take better and more informed decisions while you build the product, hence conducting and setting up efficient user research frameworks will also be an important responsibility.
• Finally, you will be analyzing the key metrics being tracked in the launched product and creating a plan to iterate and optimize the products for future sprints.

• Master's / Bachelor's degree (preferably in Computer Science).
• 2+ years of handson experience in Product Management and proven track record of managing all aspects of a successful product throughout its lifecycle.
• B2B experience specifically building products for E-commerce/ Logistics clients is a bonus.
• You should be able to communicate effectively with the Engineering, QA and Design teams in their language while being able to articulate the product requirements efficiently.
• You should have a First principle thinking approach in problem solving; the ability to build products from scratch and the vision to scale it.
• You should have empathy towards the customer and the ability to understand their problems.
• You should have an Agile mindset - With a strong bias for action and an iterative approach to product development and a focus on building well hypothesised products.
• You should be able to understand and analyze industry/ market/ competition and internal business strategy, and ensure your product stays relevant and ahead of the curve.
• On a daily basis, you should use data to drive decision making and be analytical in understanding the problem statements.
• A good knowledge in UI/ UX design.
• The ability to collaborate with cross functional teams and harner assertiveness and influence to rally people around building exceptional products.
• Prior experience in building products for the Blue collared workforce is a plus.

As an Engineering Manager at BigStep Technologies, you will be part of a fast-growing business that allows high-performing employees to make an impact and contribute to the business growth. You will have the opportunity to channel your experience into contributing towards the development of our enterprise-grade software platforms. You will act as a driving force and ensure that optimized solutions are developed using Agile-based development methodology. In this role, you will be collaborating closely with multiple cross-functional teams. Primary responsibilities would also include coaching software development teams to self-organise and create high-value products to remove any impediments to their progress.

This is an excellent opportunity to make an impact on a massive scale, with room for growth in personal and professional development, while working with foundational next-generation technologies. This engineering managers role offers the opportunity for significant technical impact, product innovation and team building with the opportunity for advancement.

Roles and Responsibilities:

• Lead our platforms engineering team.
• Form and drive the platform's technical strategy and road-map, making sure they are executed properly.
• Collaborate with Product Managers and Tech Leads for road-map delivery.
• Take ownership of on-time and with quality delivery of major/minor releases with the product teams to drive internal and external adoption of our platform.
• Be an inspiring, inclusive and collaborative leader for a team of strong engineers responsible for delivering on business value.
• Your technical contribution scope won't be limited just into cycle delivery goals, but there is an expectation that you engage in technical deliverables such as RFC reviews, bug fixes, and small features, without blocking or slowing down your teams progress.
• You will be responsible for identifying the process bottlenecks and clearing any potential roadblocks.
• You will play a role in building the team with the right culture, partnering with other teams, planning sprints and executing the plans.
• You are expected to contribute as an active member of the global product team, a member of our leadership team responsible for delivering high business values.

Desired Candidate Profile:

• B.E / M.E with specialization in Computer Science / Information Technology.
• Diverse experience of 8-12 years in a hyper-growth environment.
• A minimum experience of 3 years in development and technical leadership role
• A minimum experience of 2 years in managing Scrum Teams.
• Extensive experience in designing and developing software applications by putting the latest technology stacks to use in an Agile environment.
• Prior hands-on experience working through the design, development and release cycle.
• Hands on experience in full stack development, including RESTful API, JavaScript (jQuery, Angular/React, NodeJS, etc.), MongoDB, server component technologies
• Experience using Agile performance metrics to drive accountability and continuous improvement.
• Proven leadership and motivational skills and the ability to maintain high levels of energy and engagement.

About us

Job Description

• Manage full sales cycle in a consultative manner, from lead generation to screening to solution demos, through follow up calls and closing
• Regular Communication with potential clients over the phone, email, text, and in-person to follow up on the project status
• Generate and develop new business opportunities through inbound and outbound leads
• Collaborate with design and production teams to ensure contracted product specifications are executed on time and as agreed
• Passionately evangelize our products and services to develop relationships with sales prospects.
• Develop relationships with prospective clients, while maintaining existing client relationships
• Partner with sales teams to create contract-winning proposals for current and prospective clients
• Negotiate contract terms with clients and communicate terms to stakeholders
• Become a subject matter expert on our business products, processes, and operations, and remain up-to-date on industry news
• Creation and management of a data-driven outbound sales process
• Collateral creation and working with the team towards a goal

• Driven – extremely self-motivated with a diligent work ethic. PS: You’re a bonafide hustler who never gives up
• Honest - high level of integrity and strong commitment to building a successful pipeline
• 1+ years of successful experience crushing sales
• Experience selling digital or mobile application solutions as a service offering
• Rolodex of contacts in leadership roles in design, product, marketing organizations
• Experience with 1-3 month sales cycle
• Relentless cold caller

Why this position will change your life:

• It’s arguable that the offered position is the most important we have. If you are looking to jetpack your career and be valued for your commitment to hard work, this is the place.

• You will work directly with the owner of the company, as a trusted alley to build in/outbound sales and drive qualified leads.

• Our founder used this highly effective, solution selling sales process in his previous business, we simply need the raw sales talent to power it.