Key Responsibilities
• Lead implementation of company in partner schools
o Own the entire process of onboarding a partner school
o Define ‘custom made’ offerings for the parents of a particular school
o Single point of contact between the company's school partnerships team, school
management and Jodo inside sales team
• Account Management: Be responsible for ‘anything and everything’ in the partner schools
o Be responsible for parent outreach in the schools
o Strategize and execute plans for customer acquisition along with the school
management – events, referrals etc.
o P&L owner of every school account
• Upsell to schools
o Take lead in selling and implementing ‘other’ payment solutions of company in the
partner schools
🔎 What are we looking for?
-
Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and drive projects / initiatives independently
-
Account Management Skills → Have the ability to manage multiple b2b accounts and get things done from there
-
Hustler → Ability to generate resources to solve a problem
-
Clear Communication → Able to articulate clearly to multiple stakeholders
-
Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
-
Hungry to learn and grow → Passion to learn & be a better version of oneself;
motivated to succeed
📃 Desired Qualifications
-
Top tier colleges + 2-6 years of experience
-
Prior experience in b2b account management is a huge positive
-
Experience in leading initiatives and delivering results in a time-bound manner
-
Track record of outperformance / over-achieving targets in previous work places
🤩 Benefits
-
Becoming a part of the early core team
-
Competitive salary plus ESOPs
-
Work with colleagues from strong backgrounds & hungry to succeed
-
Opportunity to interact with and learn from high-pedigree investors & mentors -
o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
✅ Key Details
-
Role: School Activation Manager
-
Location: Bengaluru
-
Compensation: Negotiable based on candidate profile (structured as Fixed +
Variable + ESOPs)
-
Date of Joining: ASAP
Shubham Vishwakarma
Full Stack Developer - Averlon
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Customer Success Specialist
Why Reelo
In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.
We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.
Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io
About the opportunity
As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.
This is a Work from Office role in Ahmedabad, Gujarat
What will you do?
- Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
- Proactively reaching out to customers to ensure they are getting success using Reelo.
- Respond professionally to incoming inquiries from your customers.
- Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
- Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
- Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
What you need?
- Past experience in account management/client services roles across
- A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
- Excellent verbal, written communication, and presentation skills.
- Ability to respectfully handle complaints/ escalations
- A very consultative approach and passion for speaking to customers everyday
- Passion for technology and keeping up with latest trends
- Great attention to details
- Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
- Organizational skills and experience improving processes
- The ability to explain complex topics in easy to understand and concise language
- Demonstrated drive to exceed performance expectations and ability to work with change.
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!
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- SailPoint connector development experience with both out-of-the-box and custom connectors.
- Sound experience in developing applications using Java, JEE components.
- At least 3+ year of experience with Java, BeanShell/JavaScript, JSP/Servlets, SQL, Powershell, and XML.
- Experience in any other IDM suite (OIM, IBM, Sun, CA, Novell) is an added advantage
Java
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Spring BootAre you passionate to work with a team that gives you the freedom to ideate?
Are you someone who loves to binge on long fatty codes for survival?
If you answered yes to any of the above questions, then we have exciting opportunities for you.
Technical Architect
We are hiring to build a very strong technical team for the growth of our organization. We offer a very friendly and encouraging atmosphere for you to ideate and develop your skills.You will be working with very qualified and experienced pool of people. You will have to
collaborate with the Senior management and Business Development team to understand client’s business requirements. You will be responsible for delivering web architect solutions to real world tech problems.
KEY RESPONSIBILITIES
• Provide architectural blueprints and technical leadership to our product engineering team
• Provide architectural oversite & direction for core software products, including in the following areas: micro-service design, integration design, application/solution architecture, cloud/network gateway, data architecture, performance monitoring & design, and systems engineering.
• Design, Build, implementation, & requirement analysis for Cloud Computing / Cloud Platforms.
• Architect, Build, implement, test and benchmark the enterprise-ready cloud offerings.
• Picks up the needs and challenges of the product and technical road-map and devise design solutions that will support the product/technical strategy and goals.
• Provide technical leadership across all areas of the product, to ensure delivery of exceptional technical solutions.
• Mentor on approach and execution of solutions, coach on technologies and establishing a team wide comprehension of solution capabilities and direction.
• Maintains strong expertise and knowledge of current and emerging technologies and products.
• Can quickly spike framework options and provide comparison/justification for selection.
• Remove impediment relevant to technology and be catalyst to development team by suggesting tools, better development practices, unit test & coding skills.
DESIRED SKILLS
• Expert in designing complex frontend and backend applications using cutting edge technologies like Kafka, MongoDB, Redis, Lambda, Fargate, Solr, Hadoop, Spark etc.
• Excellent in database management like PostgreSQL, NoSQL databases.
• Expertise in software engineering principles, object design, security, data interchange, data management, etc.
• Experience working with distributed architecture and services with external vendor integration are must.
• Good to have experience working with infrastructure architecture team in helping incorporate necessary support/automation required in development.
• Good to have experience working in enterprise product development life-cycle
• Deep Experience with cloud platforms specially AWS
• Strong Software Architecture knowledge such as Shared nothing, twelve factor design, cloud native apps.
• Strong Understanding of API creation, management, scalability and maturity concerns at scale.
• Highly experienced with back-end and server side programming languages like Java, Python, JavaScript, or .Net
• Web server technologies like Node.js, J2EE, Apache, Nginx, ISS, etc.
• Experience with cloud message APIs and usage of push notifications.
• Web fundamentals like HTML, JavaScript, AJAX and CSS
• Experience with Agile development methodology (preferably scrum), continuous integration and tools (GIT, JIRA etc.) used to achieve the same.
• Must have extensive experience in Architecting, designing and implementing high-performance large volume data integration processes, database, storage, and other back-end services in fully virtualized environments.
• Expert in design deploys and operate highly-available and highly-scalable and innovative cloudbased solutions for the clients.
• Exposure to building solutions based on Artificial Intelligence (AI), Machine Learning and Big Data etc.
• Development experience for both mobile and desktop.
QUALIFICATION
• Bachelor or Master Degree in Computer/IT
• 8+ years of experience designing and building software applications (front-end and back-end)
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• Industry : IT-Software / Software Services/ Ecommerce
React.js
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React NativeAs part of the Aurum PropTech Development Team, the person will be responsible for working
with the Development Manager and assisting with all functions of software coding and design.
You will be working closely with other developers, UX designers, business, and systems analysts.
You will be responsible for Developing, Testing, and Analyse programming applications in the
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Your primary focus will be the development of all server-side logic, definition, and maintenance
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New technology is exciting, but at Aurum PropTech we recognize that people are the key to our
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COME JOIN US as we empower our teams with digital skills.
We have a couple of levels in the customer service team from simply assisting customers in their pre-sales queries to solving their complaints at the highest escalations. Based on your work-ex and skill set, we offer salary & responsibilities;, some of them are mentioned here for better understanding.
| • |
Answering & assisting customers by providing product and service information at the time of new purchase or when in an issue.
|
||
| • | You will have to operate with them on multiple platforms - Amazon, Flipkart as we are an E-com brand | ||
| • |
Investigating their concerns, and suggesting the best possible resolutions.
|
||
| • | Making sure to provide unmatchable customer service, would have never experienced before |
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Supr Daily is a daily delivery service in India. Starting with milk, the company delivers the most frequent
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon