50+ Key account management Jobs in India
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at MyOperator - VoiceTree Technologies
We are hiring a passionate, independent, and ambitious Support professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The support professional should be a good listener and able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand.
The candidate should be able to help the client mostly through calls, emails, and chats. He should be able to understand the market scenarios and should give analytical feedback to his/ her reporting manager.
Key Responsibility Area:
- Build expert and dynamic knowledge of company products and services
- Ensure high FCR% for Chat & Calls
- Good written skill so that tickets can be handled properly.
- Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
- Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible.
Requirements:
- 1-2 Yrs of support experience in software/IT/Internet support.
- Should have excellent communication and negotiation skills.
- Should have time management and planning skills.
- Should have good negotiation & customer prospecting skills.
Benefits:
- Device Reimbursements
What will you do at Fynd?
- Maintain a healthy bottom line and the top line on Fynd Store, strategize and plan the sales in order to ensure the brand grows on Fynd Store.
- Expand the relationships with existing Brands by continuously proposing solutions that meet their objectives.
- Achieve / exceed target KPIs including : Sales%, Orders %, monthly Application usage, and Non Performing Brands/Stores
- Prospect and acquire brands for the platform by closing deals with the best brands across the country
- Understanding the brand proposition, negotiating with brands on commercial agreements, and setting proper expectations
- Overseeing the onboarding process for new brands on to the platform and working with various stakeholders inside and outside for quick turnaround
- Building strong communication channels at all levels of the brand organization to strengthen relationships, successfully execute initiatives, and drive growth
- Being hands-on with data, create dashboards and reports to share with brands you manage on the platform.
- Working with the brand’s internal marketing team to strategize and execute new and relevant marketing campaigns and promotion plans to drive brand visibility, traffic, and transactions.
- Identifying opportunities to deepen the relationship with the brand organization; expanding the product and brand portfolio
- Maintaining a broad understanding of the brand’s P&L, revenue targets, and gross margins and using it for better decision-making
- Staying updated on retail and digital trends.
- End-to-end ownership of the brand’s business growth.
Some specific Requirements
- 3 -6 years of relevant experience in category management, retail management, or the e-commerce industry.
- Self-driven individual who takes initiative and complete ownership of their work
- A decent understanding and/or a strong interest in the Retail/e-Commerce sector, brand awareness, and retail trends.
- Work experience around Front end retail will be an added advantage
- Excellent communication, interpersonal and relationship-building skills
- Basic digital marketing understanding.
- A customer-centric, creative, and analytical problem-solving mindset
- Advanced data handling/Excel skills and a keen eye for detail
- Open to short/long term travel at short notice or relocation
- Assisting senior team members in identifying opportunities to capture new brands and working with the team to craft a compelling pitch to get the brands on board
- Taking full accountability for the brand’s P&L and ensuring great performance and growth.
Eridium Digital is a Digital Marketing company, we help brands - see, shape, and act on opportunities. Driven by insights and data we decipher the consumer intent, delivering sophisticated Integrated brand presence and targeted campaigns across Search, Social, AI driven Display in sync with Marketing Technologies. We help brands to enhance their value across reputation, reach, and interest.
We are inviting applications for a dynamic and results-driven Social Media Account Manager with 3-4 years of experience working in a digital marketing agency. The ideal candidate will have hands-on experience managing multiple social media platforms for various clients, actively engage in client communications, and work on implementing social media strategies that drive growth and engagement.
Key Accountabilities:
- Manage social media accounts for multiple clients across platforms such as Instagram, Facebook, LinkedIn, Twitter, and others.
- Develop and execute creative and data-driven social media strategies tailored to client objectives.
- Actively participate in client meetings, providing regular updates, and acting as the primary point of contact for all social media-related communications.
- Create, schedule, and monitor social media posts ensuring brand consistency and quality.
- Analyze performance metrics, generate reports, and optimize strategies to meet client KPIs and goals.
- Stay up-to-date with the latest social media trends, platform updates, and best practices to inform strategies and recommendations.
- Collaborate with content, design, and paid media teams to ensure cohesive digital campaigns and align strategies across various channels.
- Manage client expectations, providing timely feedback, and ensuring deliverables are met on schedule.
Requirements:
- 3-4 years of experience working in social media management, preferably within a digital marketing agency.
- Strong understanding of major social media platforms (Facebook, Instagram, LinkedIn, Youtube, etc.) and their best practices.
- Excellent communication and client management skills.
- Ability to develop creative strategies and content that engage target audiences and drive results.
- Analytical mindset with experience using social media analytics tools to track performance and recommend improvements.
- Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.
- Prior experience working directly with clients and managing communications is a must.
Please fill out the form below to apply:
Grow Your Staff is looking for an Account Executive-Cybersecurity for an AppSec firm in Israel. The position is a full-time, remote opportunity.
The role will have excellent growth opportunities. You will work directly with the team based in Israel.
Experience required: 3-5 years
CTC: 8-14 LPA
Location: Remote
Time: 9:00 am- 6:00 pm (Monday-Friday)
Industry: Cybersecurity
Responsibilities
- Understand the specific needs of your customers and align our solutions with their cybersecurity challenges.
- Engage with C-level executives to establish strategic plans and objectives.
- Coordinate with technical teams to deliver tailored demonstrations and detailed presentations that align with client needs.
- Drive business development efforts through effective lead generation and networking.
- Stay abreast of industry trends and competitive landscape to serve clients better and provide a strategic advantage.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field.
- Proven experience as an Account Executive, Sales Engineer or relevant role in a startup in the cybersecurity industry.
- Advanced degrees or cybersecurity certifications (e.g., CISSP, CISM) are a plus.
- Experience in working with cross-functional teams (e.g., Sales, Product Development, Marketing).
- Strong analytical and problem-solving skills with a strategic approach to achieving sales goals.
PLOT NO 1253, ROAD NO 63, JUBILEE HILLS, Hyderabad, Telangana, 500033
Position Overview
Webtree Media Solutions stands out as a premier software development and digital marketing agency, boasting more than a decade of expertise in delivering cutting-edge solutions to a diverse clientele across the globe and supported by a team of over 40 highly committed professionals. We are looking for a talented SEO Analyst to join our team. As an SEO Analyst at Webtree Media Solutions, you will play a crucial role in optimizing our clients' online presence, ensuring that their digital assets rank prominently on search engines. You will work closely with our digital marketing team to execute strategies that enhance our clients' visibility and drive organic traffic to their websites.
Responsibilities:
- Develop and implement comprehensive SEO strategies to increase organic search rankings, website traffic, and conversions.
- Conduct in-depth keyword research and analysis to identify valuable opportunities for optimization using different tools
- Perform on-page and off-page optimization activities, including content optimization, link building, and technical SEO enhancements.
- Monitor website performance using tools such as Google Analytics and Google Search Console to identify areas for improvement.
- Performing competitive analysis and identifying gaps in the content or areas of improvement in the web design
- Conduct regular audits to ensure website compliance with search engine guidelines and recommend necessary changes
- Collaborate with content creators to optimize website content, meta tags, headings, and other on-page elements.
- Stay updated on industry trends, algorithm changes, and emerging SEO techniques to ensure best practices are followed.
- Analyze website data to identify patterns, trends, and areas for improvement, and provide actionable recommendations.
- Track and report on key performance indicators (KPIs) such as organic traffic, keyword rankings, and conversion rates
- Update older content and add effective calls to action (CTAs) to improve user engagement
- Report on performance metrics comparing them to our SEO goals and benchmarking data
- Work closely with cross-functional teams, including marketing, web development, and content teams, to align SEO efforts with overall business objectives.
Requirements and skills
- Minimum of 2 years of proven work experience as an SEO Analyst or similar role
- In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
- Familiarity with keyword research tools, web analytics tools, and SEO software.
- Strong analytical skills with the ability to analyze data, draw insights, and make data-driven recommendations.
- Excellent understanding of on-page and off-page SEO factors and optimization strategies.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Attention to detail and the ability to multitask and prioritize tasks in a fast-paced environment.
- Bachelor's degree in marketing, business, or a related field is preferred.
Our client is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking & Portfolio Management Services.
Candidate shall be responsible for:
• Relationship management focusing on acquiring and nurturing mid-sized & large Corporates.
• Own the overall sales strategy on lead management, team & targets for your region focusing profitability and market share.
• Strong network across C-level executives of large & mid-sized corporates. • Build the overall sales playbook, training and recruit a sales team to grow quickly across the region.
• Design value proposition/ client acquisition pitches and knack of closing deals efficiently
• Update and educate oneself continuously on happenings in marketplace, local environment, opportunities etc. which have direct bearing on local operations. • Ensure all necessary knowledge enhancement efforts (including certifications wherever applicable).
• Good networking with the Insurance Companies / TPAs & other key stake holder relevant to insurance broking arena.
Requirements
Qualification: MBA (Finance / Marketing) or equivalent degree from Tier I & II campus.
Experience: 6 to 10 years of exp in General Insurance Broking / Sales mainly into relationship management.
Other Requirement:
• Superior technical skills required to understand and propose products or solutions by focusing on client requirements.
• Demonstrated ability to manage multiple stakeholders, communicate effectively with executives and balance competing priorities.
• Strategic thinker with excellent communication skills and attention to detail, as well as having the ability to communicate complex details simply.
Responsibilities
· Handle inquiries and requests from customers and address their needs
· Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
· Meet regularly with other team members to discuss progress and find new ways to improve business
Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client.
· Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.
· Generate progress reports for clients and senior leaders within the organization
· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
· Internship or professional experience in a sales or customer service role
· Ability to multitask and juggle several responsibilities simultaneously
· Strong written and verbal communication skills
· Excellent organizational skills and attention to detail
About the role
In Loop, we work in super small teams, in very high velocity.
You will be part of such a team, and work day to day with all the team at Loop, plus the founders.
As a generalist, you can wear many hats, and will function across business units.
- Customer Success: You'll work directly with customers, and make sure that we are building what users want
- Sales: Speak with customers directly, in a pre-sale fashion. Maintain communications and optimise our CRM
- Must-haves: Engineering Background is a plus.
Must haves.
- Must have done this before, or be willing to learn fast.
- Must be fast. We operate at 200mph, and so do you. -Must be relentless. We never stop, so you are even faster than us. -Must have customer driven. We think customers first and so should you. -Must be driven and go above and beyond. -Must be able to explain and communicate clearly. -Must be prepared to challenge us and disagree. We are thinking and acting as a team. -Must be able to work autonomously. -Must want to work hard. -Last but not least, you are genuinely a nice person.
Big plus You are a founder before
Founders
The team is made of Staff engineers, Senior Managers with a combined 25+ years of experience in Google, Uber, Flipkart and ShareChat.
Sundar is an IITM CS Graduate. Previously, he built Traffic Models, Driver positioning algos that power ETAs for Uber, led teams that built the RecSys for Moj(Indian equivalent of TikTok with >100M users), and represented India in ACM ICPC World Finals.
Anand is a Bits Pilani CS Graduate. Previously he has worn hats including building the first supply chain management of Flipkart in 2012 and being in the first 100 eng, running a FinTech startup for 1.5 years, managing large teams eng at Uber and building the pickup experience for Uber.
Vinod is a Bits Pilani EE Graduate. Previously he was a senior manager at Google managing data science,analytics and operations functions for products across several verticals like assitant,search, trust.
ABOUT US:
Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.
We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.
Role –Technical Account Executive
Experience-3-5 Years
Shift- Day
Location: Bangalore
Immediate Joiners preferred.
About The Job
Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.
Responsibilities:
• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls
• Coordinaion with dev, sales, support
• Quarterly reviews or monthly reviews
• Deliver key portfolio updates and assist customers with upgrades.
• Understand your customers' technical infrastructures, hardware, processes, and offerings
• Perform initial or secondary investigations and respond to online and phone support requests.
• Manage customer cases and maintain clear and concise case documentation.
• Create customer engagement plans & keep documentation on customer environments updated.
• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.
• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.
• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.
• Manage technical communications with client’s technical team, project team, customer services team and senior executives.
• Proactively resolve business & technical problems.
• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.
• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.
• Work with global front-line support teams for technical escalation and issue management.
• Meet with existing customers for regular and ad-hoc service-related reviews.
• Maintain expert knowledge of product.
• Enter case information into the CRM to ensure appropriate resolution management.
Requirements:
• A bachelor's degree in computer science or engineering.
• Experience in technical support and sales.
• Good technical and product knowledge.
• Good critical thinking and problem-solving skills.
• Working knowledge of sales software.
• Proven & strong system administration and troubleshooting experience with Linux platforms.
• Experience in a DevOps tools.
• Excellent reading and writing skills in English.
• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.
at Crelio Health
Job Role - Account Manager-Customer Onboarding (Language - Tamil)
Location - Pune
Responsibilities:
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
- Assist with high-severity requests or issue escalations as needed
Requirements:
- 2-8 year's experience in account management
- Should be flexible in working shifts
- Clarity in thought
- Excellent communication skills
- Customer handling experience
- Languages Known: Tamil & English Compulsory
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/
We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics
Blog - CrelioHealth for Diagnostics
Role: Account Manager
Job Overview:
You will be working on managing accounts in the US or Europe. You will market an AI-based product and service to CXOs in Private Equity firms, Investment Banks, and Fortune 500 corporations. You will experience working with some of the sharpest minds in the Industrial and TMT sectors focused on Strategy and M& A.
Your focus will be:
- Source sales opportunities through outreach campaigns, social media, and inbound lead management
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executive for further development and closure
- Achieve quarterly quotas for sales meetings and help sales leader/ executive achieve respective sales targets
- Research accounts, identify key players, and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Perform effective online demos to prospects (for cognitive applications)
Preferred Experience:
- Must have at least 4+ years of RELEVANT experience in Sales/Inside/Sales/Solution
- Selling/Account management/Business development in a closing/quota-bearing role.
- Willing to overlap with timings in the US and UK
Primary Responsibilities:
- Managing existing clients
- Building a database of relevant clients
- Qualifying accounts
- Identifying contacts
- Outreach, follow-up, and set-up meetings
- Content creation
- Review with sales partners on a weekly basis
- Industry and market research, to stay abreast of trends and help pitch/ position services
Required Skills & Personal Attributes:
- Excellent business writing and verbal communication skills including presentation skills.
- Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.
- Ability to develop and articulate strategic recommendations based on rigorous data analysis.
- High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel, etc. )
- Strong interpersonal skills: the ability to work with teams in a timeline driven high-pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong can do' attitude; ability and willingness to work in a small and fast-growing set-up; ability to pro-actively identify ways to contribute to the firm's goals & mission; international experience; professional appearance as well as the manner of speaking.
Educational Background:
Bachelor's degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc. ); And an MBA from a reputed institution in India / abroad
Responsibilities •Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought. •Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner. •Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client •Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives •Liaise directly with the client, including when required with the senior management •Convey progress on the account including presenting to the client periodically on achievements and growth. •Build case studies that can be used both with the client and within the organisation to demonstrate the effects of loyalty and working with the organization
Responsibilities:
- Lead implementation of companies in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the company institute partnerships team, institute management and companies inside sales team
- Account management: Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L; owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of out performance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
lending products to simplify education payments. Our suite of products makes education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a
trusted partner to parents in fulfilling their aspirations for their kids’ education.
We are backed by marquee VC investors – Tiger Global, Elevation Capital and Matrix Partners – to realize this mission. Jodo is started by three co-founders who have a pedigreed education (IIT/IIM) and professional background.
Job Description:
We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things. We are looking to hire a Manager, Business Operations who can manage onboarding and revenue growth in partner institutes. This is a
high-impact, critical role to drive growth in Jodo’s core business.
Key Responsibilities
● Lead implementation of our in-partner institutes
○ Own the entire process of onboarding a partner institute
○ Define ‘custom made’ offerings for the parents of a particular institute
○ Single point of contact between the Jodo institute partnerships team, institute management and we inside sales team
● Account management: Be responsible for ‘anything and everything in the partner institutes
○ Be responsible for parent outreach in the institutes
○ Strategize and execute plans for customer acquisition along with the
management – events, referrals etc.
○ P&L owner of allocated accounts
○ Take the lead in selling and implementing Jodo’s full suite of financial and payment solutions in the partner institutes
Requirements
● 1-3 years of experience in project management, operations, revenue growth
● Freshers from top-tier colleges (IITs, NITs, BITS etc.)
● Track record of outperformance / over-achieving targets in previous workplaces
● Experience in leading initiatives and delivering results in a time-bound manner
Benefits
● Competitive salary, with a strong revenue-based incentive structure
● Opportunity to be part of the early stage fintech start-up and make an impact
● Work with colleagues from strong backgrounds & hungry to succeed
● High performers in this role will be given additional exposure
What are we looking for?
● Self-starter with a high sense of ownership → Comfortable working with minimal supervision
● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
● Bias for action → Have the temperament to experiment and execute in uncertainty
● Hustler → Ability to generate resources to solve a problem
● Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives
We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things from scratch. We are looking to hire a Program Manager who can own verticals and lead functional teams within the company for execution. This is a high-impact, critical role to craft the future roadmap of the organization
Responsibilities:
- Lead implementation of orgn in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the org institute partnerships team, institute management and org inside sales team
- Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of outperformance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
- Self-starter with a high sense of ownership Comfortable to work with minimal supervision
- Hungry to learn and grow
- Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action Have the temperament to experiment and execute in uncertainty
- Hustler Ability to generate resources to solve a problem
- Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented
- Deeply care about delivering value and making an impact on customer's lives
- Startup experience is a must
About Us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
- Own the month on month GMV growth for your portfolio of large B2B customers end to end
- Spearhead acquisition and addition of enterprise level educators to your portfolio end to end
- Ensure top-line & bottom-line target completions for your category
- Develop an understanding of the consumer inside-out, build data-driven insights, and translate them into lucrative business growth opportunities for our clients
- Work as a consultant to your client base, actively advising on Marketing/Content/Pricing/Product strategies for customers’ revenue growth
- Collaborate with the marketing team to launch new initiatives followed by a regular tracking on their effectiveness
- Plan and implement growth programs within cohorts and proactively monitor progress, resolve issues and initiate appropriate corrective measures
You should apply if you:
- Bring your A-game: Have strong business acumen and problem-solving aptitude with a knack for finding innovative solutions to business problems
- Are a born leader: Can rally teams towards a common goal & troubleshoot to remove blockers for other team members
- Always go for gold: Get charged by high-performance environments, have aggression to win through hard and smart work, without compromising on ethics
- Are a social butterfly: Have excellent communication and interpersonal skills as well as have worked with different teams/stakeholders and built strong customer relations
- Improvise and innovate: Think quick on your feet and have extreme ownership of problems faced by your client
Work experience with high growth start-ups for a year or longer is a plus!
Being a Part of the Clan!
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
- Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
- Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
- Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
- Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
- Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs
- Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
Roles & Responsibilities | : |
• Following up on new business opportunities and taking ownership of the sales cycle from the SQL stage till closure stage
• Navigating prospects through the POC and negotiating contracts within the expected time
• Manage multiple customers simultaneously at various stages of the Gumlet buying cycle
• At times a candidate is also expected to do end-to-end sales from lead generation to closure, depending on the business requirements
• Consistently work and learn about Gumlet and be an expert on the product value propositions
• Planning and preparing presentations to demonstrate Gumlet value proposition
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Provide forecasts on the best case and most likely sales volumes over relevant time periods
• Collaborate with other appropriate internal teams and represent the customers to solve their business requirements.
• Work with various internal stakeholders and achieve team targets.
|
---|---|---|
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Responsibilities
- Educating customers about our business solutions.
- Presenting product to prospective clients.
- Negotiate agreements and keep records of sales and data.
- Closing customer contracts and generating new sales.
- Using automation tools to track progress and report goals.
- Analyzing consumer needs and developing innovative solutions.
- Remain in regular contact with your clients to understand and meet their needs.
Qualifications
- Strong interpersonal skills. Must be able to negotiate and problem-solve.
- Knowledge of current marketing and advertising trends and best practices.
- Strong leadership and decision-making skills.
- Demonstrable business acumen and a deep understanding of business sales processes.
- Proven experience as an Account Executive, or similar sales/customer service role
- Knowledge of market research, sales and negotiating principles
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- Enthusiastic and passionate
- 2+ years experience
Why should you join us?
We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:
- Competitive Salary
- Company-paid Health Insurance
- Friendly and supportive work culture
- Other perks such as free snacks and an informal dress code
Skills:- Customer Relationship Management (CRM), Account Management, Key account management and Sales
Roles & Responsibilities:-
• Managing the entire recruitment cycle/process of end to end to enable the selection of quality talent for open positions.
• Manage enterprise accounts for monthly business
• Manage vendors, recruiters, and internal stakeholders to hit the numbers
• Ensure all the recruitment in accordance with recruitment policy.
• Involved in end-to-end selection procedure
• Preliminary screening of the candidates.
• Negotiation with the selected candidates on the Salary.
Candidate need to have:-
Skills:
Understanding of Edu-Tech Industry and ERP Sales and Business Development
Ideation & implementation of new concepts
Key Account Handling Capability (Schools, College, Institutions).
Keen Interest in current Market trends.
Go Getter, keen to learn and grow in the dynamic digital environment
Excellent Communication Skills
Sound Understanding of Tech based products
Experience in sales/ EdTech industry
Role Requirement:
New Business lead generation
Driving & Managing Client Interaction & Educational ERP sales & marketing.
Analyse market trends and provide insights for building future strategy.
Identify Up-selling/Cross-selling business opportunities
Ideation & implementation of new concepts for generating additional revenue
Team handling, Co-ordination with the Area partners, Institutions, Channel Partners,
Product, Operations, Finance & Tech Teams.
Revenue generation from educational institutions
Implementation of Academic Management Systems (AMS) Services.
Ensuring the set targets are being met.
Manage Product presentations
Virtual sales POC
Key Account Management
Required Skills
SalesImplementation
ERP
Ideation
Insights
Sales And Business
Development
Key Account Handling
Client Interaction
MarketingStrateg
Batik, a product by Tartan, provides a fintech-based platform (startbatik.com) that has been built from the ground up to natively support a wide range of organizations and employers. Through Batik, employees are empowered to use customizable and flexible benefits with easy access to a marketplace that has multiple products like quick loans, credit cards, insurances, gadgets, Coupons, Gym memberships etc.
Starting as a feature of one of our products at Tartan, Batik has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic rewards, recognition, and much more.
If you are a self-driven individual, excited to grow the business rapidly through creative, well-executed outbound strategies. Tartan is the right place for you, you will get to build, refine, and execute the outbound sales process & strategy, driving critical top-of-funnel opportunities. Your role will combine product, technical, and industry knowledge that will help us build amazing products and better businesses
What will you do?
- Directly responsible for questions on new clients, managing key accounts, engaging with customers, and driving key objectives
- Actively plans and executes Tartan's sales strategy, proactively identifies new opportunities in the open market, increasing Tartan's footprint of business and solutions with assigned customers
- Execute paperwork, negotiate pricing contracts, own go-lives, and post-sales service
- Regularly conduct structured review sessions with internal & external stakeholders
- Be the face of the organization, representing the company mission, vision & objectives
- Work coherently with internal cross-functional teams, ensuring coordination, effective communication, and team spirit
- Be a part of a growing and aggressive sales team, help execute business objectives, strategies, and growth plans of the company
You will be a good fit if you have the below
- 2+ years of work experience, preferably in B2B sales, strategic alliances, and account management customer-facing roles especially in technology product sales.
- Immediate joiners will be preferred.
- Superior verbal and written communication skills
- Experience with interaction with CXOs.
- Desire to develop product expertise and evangelize TartanHQ’s mission & value proposition to drive sales growth
- Strong interest in technology and financial services; intellectually curious
- Proficiency in using/helping setup CRMs
- Self-starter who is able to define and manage their own work streams
Why Tartan?
- Brand new Macbook
- Stock Options
- Health Insurance
- Unlimited Sick Leaves
- Passion Fund (Invest in yourself or your passion project)
- Wind Down
Focusing on the ever-growing demand in the food industry, our client acts as a neighbourhood artisan bakery at a national scale. The main concept here is to provide freshly baked, high-on-quality, authentic European bakery products and breads. Their products include sourdough loaves, artisan breads, croissants & rolls, freshly baked cookies, cakes, premixes etc.
Headquartered in Mumbai, our client was co-founded in 2013 by a husband and wife duo, one of whom is an IIM-Ahmedabad graduate and the other is an internationally trained baker.
Starting with 4 bakers in 2013 and growing over time, today, our client prepares more than 10,000 loaves of bread a day and their creations are shared with all of India.
As a Marketplace Manager, you will be responsible for generating revenue in the Marketplace vertical across all E-commerce platforms as per the company’s business plan.
What you will do:
- Devising a strategy unique to each E-commerce portal
- Developing a team under them responsible for different accounts and activities
- Developing relationships with the customers i.e Category Managers of E-commerce companies
- Finalizing and executing JBP (Joint Business Plans) on an annual basis with each marketplace and Category Manager
- Getting timely POs and ensuring quantities are in line with targets
- Ensuring expiry and return is capped or within the company’s targeted limit
- Ensuring visibility of the brand and the product on all E-Comm/ Quick - Comm portals
- Designing and running marketing campaigns on these portals and reporting its ROI with analytics
- Ensuring timely payments
Desired Candidate Profile
What you need to have:- Ability to establish a healthy working relationship with their counterparts in customer companies
- Strong communication, leadership and interpersonal skills
- Demonstrated creative and critical thinking skills
- Ability to work on multiple projects simultaneously
- Strong in Microsoft Excel, Google Sheets and PowerPoint etc
- Positive approach to problem solving
With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Key Account Manager, you will be responsible for business development by focusing on strategic corporate partnerships.
What you will do:
- Creating and managing new and follow-up accounts by mapping and engaging into Corporate, Insurance brokers, Healthtech cos., Insuretech cos., Wellness cos., TPA’s, any other health & Wellness B2B or B2C aggregator
- Meeting Senior Leadership Management (CHRO,CEO,CFO) to understand company requirement
- Analyzing business and preparing marketing strategy for healthcare needs of corporate
- Providing 360 degree healthcare solutions to the corporate
- Being updated with the latest changes and product/service development in the business as well as the current requirements and trends in the market/industry
- Educating, updating, promoting, pitching and also clarifying any queries/ concerns of the clients with regards to the products/services
- Working closely with the client HR team for higher participation & post event health benefits
- Maintaining long-term and professional relationships with the existing as well as new clients
- Maintaining the highest client retention percentage year on year
- Managing the entire sales cycle of a new corporate client from lead qualification to invoicing and maintaining healthy lead to closure ratio
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 5-12 years in key account management/ BD / corporate sales is
- Experience in corporate sales, executive health check packages sales with corporates- from diagnostic companies, online aggregators, is preferred
- Outstanding communication and professional networking skills
- Excellent presentation, negotiation and interpersonal skills
- High ownership and problem-solving ability is a must
- Key Responsibilities
- Manage on-time and on-budget delivery with planned profitability, consistently looking to improve quality and profitability
- Lead the onsite project teams and ensure they understand the client environment
- Responsible for Backlog growth - Existing projects + Renewals/Extensions of current projects + Rate Revisions
- Responsible for driving RFPs / Proactive bids
- Build senior and strategic relationships through delivery excellence
- Understand the client environment, issues, and priorities
- Serve as the day-to-day point of contact for the clients
at Decimal Point Analytics
Roles and Responsibilities
Essential Functions / Responsibility:
Desired Candidate Profile
Business Development/ Sales Manager profile with a Foreign client-facing role ( US & UK) and has some experience in the IT services/ Data industry. Please look for candidates who are working in data/technology/digital consulting companies.Urgent Opening For Regional Manager - North/ South/ West Region
Job Description:
- To set up and manage the distribution channel & sales force across the country, deliver topline, with the objective to maximise sales of company products within budgets.
- Manage distribution Channel sales across the country with right product mix, with P&L accountability.
- Identify, select, appoint partners, decide incentives & implement promotional programs.
- Provide feedback on market/customer requirement in order to support product creation.
- Ensure Legal compliance / statutory requirements across regions.
- Ensure the distribution width and depth is augmented in terms of geography and number of partners, build distribution width for new products, ensure retail programs are run and point of sale material is used effectively to influence customers at point of sale to maximize availability.
- Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional
- point of sale material is used effectively to influence customers at point of sale to maximize availability. Develop and implement effective sales strategies
- Lead nationwide sales team members to achieve sales targets
- Establish productive and professional relationships with key personnel in assigned customer accounts
- Negotiate and close agreements with large customers
- Manage and oversee the daily operations of the sales department
- Monitor and analyze performance metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Perform research and identify new potential customers and new market opportunities
- Provide timely and effective solutions aligned with clients' needs
- Timely recovery of dues
2) Maintain and extend customer relationship after sales is completed.
3) Be innovative in providing solution on need basis
- Main point of contact for specific accounts
- May not oversee the day-to-day running of the account
- Primarily responsible for managing that account and maintaining an excellent client relationship.
- Establish budgets with the client
- SPOC for any conflict resolution
- Leads Account reviews
- Writes creative briefs, and approves payments to and from the client
- In charge of contracts and contract renewals, quality control on the account
- Actively pursues new opportunities with the client - The more opportunities, the more work, and money, for BIW.
Job Description
Experience: Fresher or (0-1 year)
Shift: 3pm to 12am and 6pm to 3am.
Job Title: Process Associate (CA) |
Function: Accounting |
Reports To: Accounting Manager |
|
Position Overview: The role will apply principles of accounting to analyze financial information and prepare financial reports utilizing GAAP. May function as an accounting liaison, participate in accounting projects and provide direction to less experienced accounting staff. |
Accountabilities |
• Prepares income and balance sheet statements, and various other accounting statements and financial reports |
• Analyses complex financial reports and records, making recommendations relative to reserves, assets, and expenditures |
• Reviews and verifies the accuracy of journal entries and accounting records |
• Reviews balance sheet reconciliations and proposes adjusting entries as necessary |
|
Responsibilities |
• Completes month-end close activities, including but not limited to journal entries, accruals, and accounting for payroll |
• Reconciles complex bank statements and records related entries |
• Prepares and maintains balance sheet reconciliations and supporting schedules |
• Assists in preparation of periodic, quarterly, and annual financial statements |
• Researches and respond to questions from Operations Managers |
• Participates in external audit as necessary by preparing required schedules and supplemental information, and responding to inquiries of external auditors |
• Assists in various special projects as needed |
• Other duties as assigned |
|
Interdependencies |
This person will work closely with counterparts in areas such as accounting, financial planning and analysis, tax, legal, operations, and other key analysts and managers throughout the company. |
|
Competencies |
· Extremely detail-oriented, analytical, quick learner and ability to work independently |
· Ability to handle multiple priorities in a time-sensitive and dynamic environment |
· Excellent communication skills to all levels of the organization |
· Proficiency with MS Office |
· High level of accuracy and attention to details |
|
Qualifications & Requirements |
· Bachelor’s degree in accounting+ Qualified CA (mandatory) 1. Good knowledge of GAAP, Accounting Standards, 2. Good communication skills - oral, written 3. Ability to work in a team. 4. Take ownership of the work 5. Work in stretched time, if required, sometimes 6. Abide by values - respect, care, share. 7. Urge to know. |
Skills
CA Accounting, GAAP
Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience, preferably in the Personal Care Category.
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.
Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.
at Paytail
About Paytail:
We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.
Why Paytail:
Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.
Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.
Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.
Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.
Skills, Responsibilities & Requirements:
- 5 + years of experience with a minimum of 3 years of experience working as Key Account Manager or Customer success roles handling $ 100 Million + Accounts.
- Graduate degree in Engineering, Business, MBA is Plus
- Understanding of Fintech & lending domain across the country is a plus
- Excellent written and verbal skills and good knowledge of Excel
- Ability to work in cross-functional teams
- Build and maintain strong long-lasting relationships with assigned accounts and stakeholders.
- Understand various analytics of our customers and craft and implement strategies to grow.
- Deliver metrics and analysis to customers to ensure that they understand the value of Paytail
platforms.
- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.
- Owning Expansion within the set of assigned accounts.
- Work to develop and circulate the set of best practices that will be the foundation of this growing
team.
- Drive customer decision making by aligning Paytail’s value proposition with corporates problem
statements.
- Thoughtfully engage Enterprise Sales and cross-functional leaders to advance large sales pursuits.
- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best
possible customer experience.
- Thoughtful and empathetic by nature.
A curated marketplace for consultants and on-demand expertis
Some of the qualities we are looking for are:
- Self-starter with high energy - solid experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 12+ years of relevant work experience, preferably in a B2B setting
- Operations and Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity
Key responsibilities:
- Account management & BD support
- Own and build strong relationships with key clients assigned which would primarily be the big consulting firms and international firms. This will include staying inregular touch with clients, updating them on new products and services
- Thinking through ideas to expand Flexing It's work in each key account - mapping businesses where we aren't present, identifying priorities for the client
- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
- Represent Flexing It externally and undertake calls and presentations with new clients
- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities
- Client support for projects
- Understanding requirements of organizations and guiding Manager and associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal useof the technology)
- Reviewing the shortlist of consultants for a project and sharing those with the client
- Supporting associates where needed on consultant interaction for negotiation on fees etc
- Staying in touch with clients for query resolution and any support required
- Cross-cutting initiatives
- Own and drive cross team projects from time-to-time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.,
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
What you will do:
- Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
- Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
- Proactively assessing, clarifying, and validating partner needs on an ongoing basis
- Identifying, advising and assisting in implementing new or improved products, processes and procedures
- Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
- Identifying key new partners and securing the relationship
- Taking care of all commercial and contractual negotiations with the partners
- Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
- Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
- Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
- Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head
Desired Candidate Profile
What you need to have:- MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
- Alliance or Lending experience is a plus
- Ability to articulate complex issues clearly to partners, management and internal departments
- Continuous learning mentality and eagerness to challenge/ improve current processes
- Creative and strategic thinking with problem solving attitude
- Strong sales orientation – driven by results – and commercial awareness
- Self-motivation and ability to handle stressful situations and failure
- Good initiatives on getting leads and partner
- Excellent MS Excel skills and confidence in timely reporting
- Excellent communications with superior written, verbal, presentation and interpersonal skills
- Field manage audit engagements, including management of client relationships;
- Plan and deliver a range of audit and assurance services;
- Supervise teams to successfully execute engagements and mentor more junior members of staff;
- Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
- Help to drive our continuous improvement in audit methodology and develop new ways of working through innovation and transformation; and
- Participate in practice management activities, including facilitation of internal training courses and staff development.
at MMF Infotech Technologies Private Limited
Excellent communication and analytical Skills
∙ Strong leadership and management skills
∙ Must have excellent interpersonal skills
∙ Excellent written and verbal communication
∙ Active listening and Problem solving skills
∙ Ability to multitask, prioritize, and manage time effectively
Roles and Responsibilities:
∙ A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof
∙ Keep records of customer interactions, process customer accounts and file documents
∙ Proficiently communicating with customers electronically and taking follow up of the procedures.
∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article
∙ Respond to customer queries in a timely and accurate way, via phone, email or chat
∙ Patience when handling tough cases.
∙ Take a deep dive into product key features and have keen insight/knowledge about the product.
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
Greetings!!
We are hiring for TAM ( Technical Account Manager) and please find the below details :
CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.
Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details
Job Location : Hyderabad
Shift : Fixed Night Shift
Job Overview
The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs. The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments. The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client. This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc. The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness. This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.
Responsibilities and Duties
The TAM will be expected to generally execute on the following across an assigned client base:
- Serve as an important point of contact for key clients as well as all internal stakeholders.
- Develop and nurture strong client relationships through top level customer service.
- Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
- Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
- Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
- Drive strategic planning and development of improvements and work.
- Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
- Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
- Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
- Act as an escalation point for technical and client service issues as necessary.
- Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.
Regards,
Bhavani
CarWale Job Opportunity |Key Account Manager - Delhi & Mumbai - Enterprise Solutions
Department - Enterprise Solutions
About CarWale:
- About CarWale
CarWale is India’s largest and most preferred auto destination. We have been assisting buyers to make an informed buying decision through our website and mobile app. Over the last 14 years, our only aim has been to make car buying simple for our consumers. Today we serve over 20 million unique visitors every month, and at least one third of the country’s car buyers go through Carwale.com at some point during their pre purchase research.
Before you sign up with us, we would love to tell you more about the team you are going to be part of and believe, it will help you take the right decision.
About Enterprise Solutions:
Enterprise Solutions is the core solutions team within the company that interfaces with the largest advertising clients and devises customized marketing and technology solutions to suit their needs.
Role Requirement
Exp req- 1-3 yrs, from Tier 1 MBA College
Skills req- Sales, Business Development, Presales.
Auto, Consulting background preferred
Responsibilities :
- Manage the day-to-day operations including product content, site maintenance, Listing hygiene inventory availability, pricing and promotional activities, on-site content improvements, ensuring a perfect store online and the best consumer experience.
- Develop campaign strategies and audience targeting recommendations per brand and product line. Continually optimize product listings, brand store, and enhanced content
- Work cross-functionally with the sales team, PPC Managers and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
- Ability to deliver the highest level of customer service to our clients. See to it that the reports are sent to clients on time and according to the format that is set
- Make sure that the media plan is set after discussion with the analyst and PPC manager
- Manage Communication with the clients weekly as well as account wise, Keeping a track of all the ad campaigns & deliverables list etc.
- Develop strong relationships with Amazon vendor managers, partners and external agencies
- Maintain KPIs and report on performance to key stakeholders identifying risks and opportunities, making recommendations, and implementing the action plan.
Qualifications:
- MBA in marketing
- Excellent oral and written communication skills, and an ability to influence internal and external partners
- A practical and creative approach to problem-solving
- Must be able to understand complex environments and projects, pay attention to details and maintain an organized workflow
- Excellent planning, project and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously
- Prioritize and deliver timely, high-quality work
Job title: Sr. Customer Success Manager |
Work Location: Mumbai/Remote |
Division/Department: Customer Success Onboarding |
Reports to: Lead CSM |
Essential Duties and Responsibilities:
|
Education and/or Work Experience Requirements:
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Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!
What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.
Job Profile:
- Prior experience in the client relationship would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone
What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance
You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/
Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?
https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?
What is the role?
You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.
While the SAE role is for India Geography. Sr. SAE role is for the US market with shift start time at 5 PM IST.
Key Responsibilities
- Prepare and lead the prospective client and demo calls, sending pitches, and closing new deals.
- Gather the client requirement accurately and work on sales proposals accordingly.
- Perform a detailed research about the prospective client and build sales decks.
- Following up promptly with the leads that SDRs send over and ensuring that the customer requirements are being met.
- Liaise and partner with other internal departments to manage complex sales opportunities.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 2-6 years of SaaS sales experience required.
- For the Sr. SAE role, should have experience working in India or USAregion.
- Graduate/Postgraduate or equivalent.
- Strong analytical, communication, and writing skills.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day.
- Attention to detail and the ability to multitask while maintaining a high quality of work.
Whom will you work with?
You will work with the Compass Sales team and report to Sales Head.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Disruptive Digital Healthcare platform
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare.
- Meeting monthly, quarterly and annual targets
- Executing effective product demonstrations.
- Negotiating deal terms and onboard doctors
- Training the Doctors, Paramedics and other staff on using the application after installation.
- Assessing the market, identify and gather competitor information.
- Resolving all queries from the doctor and medical staff regarding the application.
- Being the voice of the physician for product (EMR and App) related features/ improvements in internal discussions
- Liaising with product team in closing product new feature road map/ bugs as and when required
- Making the doctors aware of any new features/ product changes and train them on the related changes.
- Being responsible to develop and maintain metrics and management reports
What you need to have:
- Bachelor in Biotech/ Engineering/ Science/ Commerce
- Experience in regularly meeting and closing sales with MD physicians – CP, Pedia, Gyne, Dermatologists, Psychologists etc
- Understands health tech products and ability to explain the complex business solution in simple terms to physicians
- Exceptional communication and analytical skills
- Knows MS Office, MS excel and power point
- Proficiency in the local language for the given city
- Working relationship with set of doctors in the given city for lead generation
- Experience in relationship handling with super specialists like Cardiologists, Oncologists, Neurologists etc
A fintech startup operating in the education sector
Key Responsibilities
• Lead implementation of company in partner schools
o Own the entire process of onboarding a partner school
o Define ‘custom made’ offerings for the parents of a particular school
o Single point of contact between the company's school partnerships team, school
management and Jodo inside sales team
• Account Management: Be responsible for ‘anything and everything’ in the partner schools
o Be responsible for parent outreach in the schools
o Strategize and execute plans for customer acquisition along with the school
management – events, referrals etc.
o P&L owner of every school account
• Upsell to schools
o Take lead in selling and implementing ‘other’ payment solutions of company in the
partner schools
🔎 What are we looking for?
-
Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and drive projects / initiatives independently
-
Account Management Skills → Have the ability to manage multiple b2b accounts and get things done from there
-
Hustler → Ability to generate resources to solve a problem
-
Clear Communication → Able to articulate clearly to multiple stakeholders
-
Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
-
Hungry to learn and grow → Passion to learn & be a better version of oneself;
motivated to succeed
📃 Desired Qualifications
-
Top tier colleges + 2-6 years of experience
-
Prior experience in b2b account management is a huge positive
-
Experience in leading initiatives and delivering results in a time-bound manner
-
Track record of outperformance / over-achieving targets in previous work places
🤩 Benefits
-
Becoming a part of the early core team
-
Competitive salary plus ESOPs
-
Work with colleagues from strong backgrounds & hungry to succeed
-
Opportunity to interact with and learn from high-pedigree investors & mentors -
o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
✅ Key Details
-
Role: School Activation Manager
-
Location: Bengaluru
-
Compensation: Negotiable based on candidate profile (structured as Fixed +
Variable + ESOPs)
-
Date of Joining: ASAP
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Generating business with Project and Managed Services
- Driving leads to closure
- Managing Accounts assigned, Upselling and Cross selling
- Knowledge of Microsoft cloud platforms offerings, services, licensing, value proposition and pricing models
- Passionate about self and organisation growth
- Good verbal and written communication skills
- Well versed in customer interactions, meetings and presentations
- Quick and self-learner
- Passionate about technology and its use
- Embrace Challenges and a smart worker
- Team Player, sincere, honest and responsible
Recruitment-Tech Platform | Remote/ Mumbai
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup