Enterprise Sales Manager

Role Title :  VB.Net Developer

Work Experience :

1. Minimum of 1 Year experience

       2 . Frontend and back-end development expertise

Skills & Knowledge

1. Good background with SQL Databases (writing queries, optimisation, query builders usage, ORMs)
2. Troubleshooting (ability to react in the most effective manner to eliminate technical issues)
3. Solution-Making (ability to propose the most effective technical solutions)
4. Ability to work on existing live projects and do the modifications as required. 
5. Ability to work independently and in a team as well

Educational Qualification

Graduates or Undergraduate

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

We are seeking a motivated and detail-oriented Junior Backend Engineer to join our team. The role involves developing and maintaining backend systems using Django and Python, while also managing on-premises hardware and deployments. You will work closely with cross-functional teams to ensure our software is reliably configured, deployed, and maintained in an on-prem environment.

Key Responsibilities

Backend Development: Design, develop, and maintain backend services and APIs using Python (Django or Flask).

On-Prem Deployment: Install, configure, and manage software on on-premises hardware, including servers and networking equipment.

Database Management: Design database schemas, write efficient queries, and optimize data access layers (PostgreSQL, MySQL, etc.).

API Integration: Implement and maintain RESTful APIs and integrate with third-party services.

Troubleshooting & Debugging: Diagnose and resolve application and infrastructure issues to ensure high availability.

Version Control & CI/CD: Use Git for version control and contribute to continuous integration and delivery pipelines (GitHub Actions, Jenkins, etc.).

Security & Compliance: Work with the team to ensure software and infrastructure meet security and compliance requirements.

Documentation: Maintain clear, comprehensive documentation for your code, configurations, and on-prem deployment processes.

Role and Responsibilities:

As a PHP Developer, you will be responsible for collaborating with our cross-functional teams to design, develop, and maintain web applications that meet our clients' requirements. Your role will involve the following responsibilities:

• Develop and maintain web applications using PHP and other relevant technologies.
• Collaborate with front-end developers, designers, and other stakeholders to ensure seamless integration of front-end and back-end components.
• Write clean, efficient, and well-documented code while adhering to coding standards and best practices.
• Participate in the entire application lifecycle, from concept and design to testing, deployment, and maintenance.
• Troubleshoot, debug, and resolve issues related to web application functionality and performance.
• Optimize applications for maximum speed and scalability.
• Stay up-to-date with industry trends and emerging technologies to continually improve your skills and the solutions we provide.
• Actively participate in code reviews, knowledge sharing, and continuous improvement initiatives.
• Collaborate with project managers to meet project milestones and deliver high-quality solutions on time.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a PHP Developer with a strong portfolio of web applications.
• Proficiency in PHP, MySQL, JavaScript, HTML, CSS, and related technologies.
• Experience with PHP frameworks such as Laravel, Symfony, or CodeIgniter.
• Familiarity with version control systems (e.g., Git).
• Strong problem-solving skills and a proactive attitude towards challenges.
• Good understanding of software development principles and design patterns.
• Excellent communication and teamwork abilities.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Attention to detail and a commitment to producing high-quality work.

Additional Information:

• This is a full-time position based at our Bhilai office.
• Competitive salary and benefits package.
• Opportunities for skill development and career growth within the company.
• Collaborative and vibrant work environment.

Requirements:

• 10+ years of software development experience in java.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript/Typescript, XML, jQuery)
• Familiarity with RESTful APIs.
• Experience with Micro Services based architecture
• Experience with Angular 5 Angular 8 and/or experience with React JS
• Strong debugging/troubleshooting skills.
• Good understanding of SDLC, Agile methodologies
• Proven experience as a Full Stack Developer.
• Experience developing desktop and mobile applications
• Familiarity with common stacks Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js )Familiarity with Docker and Kubernetes
• Familiarity with databases (e. g. MySQL, PostgreSQL), web servers (e. g. Tomcat, Apache).
• Excellent communication and ability to lead a 5-10 member team

Responsibilities:

• Responsible for the entire development process for the Internal IP (e.g. Quality Fusion)
• Work with development teams and product managers to ideate software solutions
• Analyzing user requirements, envisioning system features and functionality.
• Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle.
• Working with Senior leadership and stakeholders to present ideas and solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIsTest software to ensure responsiveness and efficiency in troubleshooting, debug and upgrade software
• Create security and data protection settings.

Job description :

We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem-solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

• Collaborating across an agile team to continuously design, iterate, and develop big data systems.
• Extracting, transforming, and loading data into internal databases.
• Optimizing our new and existing data pipelines for speed and reliability. 
• Deploying new products and product improvements
• Documenting and managing multiple repositories of code.

• Experience with Pandas to process the data and Jupyter notebooks to keep it all together. 
• Familiar with pulling and pushing files from SFTP and AWS S3.  Familiarity with AWS Athena and Redshift is mandatory. 
• Familiarity with SQL programming to query and transform data from relational Databases. 
• Familiarities with AWS Cloud and Linux (and Linux work environment) are mandatory. 
• Excellent written and verbal communication skills.

• Excellent organizational skills, including attention to precise details. 
• Strong multitasking skills and ability to work in a fast-paced environment  Know your way around REST APIs (Able to integrate not necessary to publish)

• Python 
• Sql
• API 
• AWS 
• GCP 
• OCI 
• Azure 
• Redshift

• 5 years experience in database systems 
• 3 years experience with Python to develop scripts

• Hands-on experience in backend programming languages.
• Experience in Python 3.X & Django is a must. Knowledge of .NET, Java, PHP is an added advantage.

• Hands-on experience in front-end technologies like Angular, jQuery, JavaScript, HTML, CSS, SCSS, etc.

• Experience with leading technical teams and acting as a technical mentor.
• Experience in client communication & reporting to the client-side management team.
• Experience in AWS is an added advantage.