Engagement Manager

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Assignment
• Round 3 - Assignment discussion with the CSMs
• Round 4- Hiring Manager
• Round 5 - HR Discussion 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

About Us

Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life. 

Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast. 

Guiding Principles 

• Living and breathing our guiding principles on a daily basis is key to success at Incubyte: 
• Relentless Pursuit of Quality with Pragmatism 
• Striving for exceptional quality without losing sight of practical delivery needs. 
• Extreme Ownership Taking full responsibility for decisions, work, and outcomes. 
• Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths. 
• Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’. 
• Invite, Give, and Act on Feedback 
• Creating a culture of timely, respectful, actionable feedback for mutual growth. 
• Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients. 

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions. 
• Extreme Ownership: We own our work and its outcomes, fully. 
• Proactive Collaboration: Teamwork elevates us all. 
• Pursuit of Mastery: Continuous growth drives us. 
• Effective Feedback: Honest, constructive feedback fosters improvement. 
• Client Success: Our clients’ success is our success.  

Experience Level

This role is ideal for engineers with 2+ years of hands-on software development experience, particularly in Sitecore.

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between.

The contract is for a period of three months, with the possibility of extension.

Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!

Requirements

What You’ll do as a Software Craftsperson:

• 2+ years of Sitecore experience.
• Microsoft Azure experience
• Solid understanding of object-oriented programming (OOP) and computer science foundations.
• Demonstrates expertise in building custom APIs and integrating third-party APIs into solutions.
• Experience designing relational databases and optimizing database structure for performance and/or maintainability and the ability to design and optimize stored procedures
• Experience with Test-Driven Development
• Experience with source control, JIRA, and build management within Microsoft Azure DevOps
• Deep hands-on knowledge of the latest .NET Framework, including Visual Studio 2019/22, C#, ASP.NET Core, ASP.NET, and SQL Server.
• Strong experience working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) and experience with service-oriented architectures (SOA).
• Hands-on experience building scalable web applications, particularly high-frequency and low-latency, with optimal memory management, performance, and scalability as a key focus.
• Candidates should be self-motivated, independent, detail-oriented, responsible team player, and exhibit exceptional relationship management skills.
• Passion for building high-quality systems with software implementation best practices.
• Excellent verbal and written communication skills.
• Knowledge of sound business practices and a proven track record of anticipating and exceeding customer expectations.
• Must be motivated with a focus on team performance.
• Prior consulting experience is desired.

What You’ll Bring:

• Experience in development and implementations using:
• Salesforce
• Kentico
• Microsoft BI
• Experience with Styling and Responsive Design techniques using technologies such as LESS, HTML5, Bootstrap, and SASS.
• Experience with Client-side browser development using native JS, ReactJS, or NextJS; emphasis on single-page applications (SPA).
• Familiar with HIPAA compliance and regulations.

Benefits

What We Offer

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth.

Work Environment

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Dynamic CRM Develoepr

Experience - 8+yrs

Location Pan india 

Required Skills & Qualifications:

Bachelor’s degree in computer science, Engineering, or related field.

8+ years of professional experience in Dynamics 365 CE/CRM development.

Strong hands-on expertise in:

C# plugin development

Custom workflow activities

JavaScript, HTML, CSS

Dynamics 365 CE SDK & Dataverse

Deep understanding of CRM concepts: entities, form scripting, security model, solution management.

Experience automating business processes using Power Automate (Cloud Flows, Desktop optional).

Knowledge of REST/ODATA APIs, Azure AD authentication, and integration patterns.

Experience with Azure DevOps/Git for version control, ALM, and solution deployment.

Strong debugging, problem-solving, and performance optimization skills.

Key Responsibilities:

Design and implement customizations, configurations, and extensions in Dynamics 365 CE/CRM.

Develop C# plugins, custom workflow activities, and Azure functions to support advanced business logic.

Create and enhance JavaScript, HTML, and web resources for UI customization and improved user experience.

Build and maintain Power Automate flows for business automation, integrations, and data orchestration.

Configure entities, forms, views, business rules, business process flows, and security roles.

Integrate CRM with external systems via APIs, Azure services, or custom connectors.

Analyze business requirements and translate them into scalable CRM solutions.

Optimize system performance, troubleshoot issues, and provide long-term technical support.

Collaborate with functional consultants, testers, and business stakeholders to ensure high-quality delivery.

Support solution deployments using DevOps pipelines, solution layering, and best practices.

Maintain documentation and follow coding, security, and version control standards.

As a Product Growth Intern with a focus on User Engagement, you will play a crucial role in connecting with our user base to gather valuable insights. Your primary responsibility will be reaching out to users, arranging meetings, and conducting discussions to deeply understand their experiences, issues, and needs. These insights will directly contribute to our product development and growth strategies.

• Proactively reach out to users through various channels to arrange meetings or interviews.
• Conduct user interviews and meetings to gather feedback on their experiences, issues, and needs regarding our product.
• Analyze user feedback to identify common trends and areas for improvement.
• Collaborate with the product management team to translate user insights into actionable product strategies.
• Assist in developing and maintaining a user feedback loop to continually engage with our user community.
• Support the creation of user personas and journey maps to better understand and address user needs.
• Work with cross-functional teams including marketing, sales, and engineering to implement user-centered growth initiatives.
• Prepare and present reports on user feedback and insights, and their implications for product growth.

What We Offer:

• Hands-on experience in user research and direct user engagement.
• More than Industry standard Stipends
• Opportunity to contribute significantly to the product development process.
• Exposure to a dynamic and fast-paced startup environment.
• Mentorship from experienced professionals in product management and user research.
• A learning-focused environment where your insights will be valued and acted upon.

Responsibilities And Duties:

Connect with our prospective clients both over the phone, email, and chat.

Ask the right questions to ascertain the needs of each unique traveler. Recommend and sell the right trip to the client based on their needs including any extra services that may enhance their experience.

Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates.

Act at all times with the purpose of providing a life-changing experience.

Things you will need to bring to begin your adventure with us: Sales skills - You'll have that edge when it comes to sales and understanding how to provide amazing customer service.

You'll be target-driven, and up for any challenge.

Travel experience - You'll be a globe trotter who has an incurable case of the travel bug.

Academic achievements - You'll have been a high flyer with academic accomplishments.

Career ambition - You'll love the thought of a challenging career that can take you places.

Benefits: Unlimited Earnings - You'll work on a fixed base salary plus uncapped commission; the more you sell, the more you'll earn! First-year average earnings are around 1 Million with the potential for year-upon-year growth as you build your client base.

Training and development at our own in-house Learning Centre - We will provide you with all the tools you need to get up and running, as well as ongoing training to further develop your skills and knowledge.

Career development and advancement opportunities.

Unbeatable company culture

Job Description: Full Stack Developer – Design Qandy

Who are we?

Design Qandy delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.

Know more about us on designqandy.com and

https://instagram.com/designqandy?igshid=YmMyMTA2M2Y=

Our work culture?

We are a lean team of high performing go-getters, we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture and we encourage people to bring unique perspectives to their conversations. Most importantly,

we love solving problems.

Each day is inspiring and we encourage you to apply for this role and experience it for yourself.

What would you be required to do?

 Design and implementation of the overall web architecture

 “Pixel-perfect” implementation of our approved user interface

 Front End Development - Expertise in front-end technologies, including JavaScript,

CSS3 and HTML5 and third-party libraries such as React Js, jQuery

 Design and deployment of our database

 Ensuring the entire stack is designed and built for speed and scalability

 Design and construction of our REST API

 Integrating our front-end UI with the constructed API

 Design and implementation of continuous integration and deployment

 Designing Database - Expertise in databases like MySQL, Other database like MongoDB , PostgreSQL Will be plus.

 Ensuring cross-platform optimization for mobile phones.

 Overseeing and guiding the analysing, writing, building, and deployment of software.

What skills we are looking for?

 Writing HTML, CSS, and JavaScript. Being up on the latest practices is a must, e.g.,

HTML5, CSS3.

 A relevant back-end programming language experience

 Database design and management, including being up on the latest practices and

associated versions

 Server management and deployment for the relevant environment

 Familiarity with a relevant and globally supported framework—both front-end and

back-endlike React, Laravel.

 Thorough understanding of user experience and possibly even product strategy

 Experience implementing testing platforms and unit tests

Skills needed:

 Software developer with skill to develop front-end and back-end system in Web site development.

 The candidate number have hands on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web based applications.

 Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.

 Work Experience: 3-6 Years

Metalpace.com is looking for a talented 3D Designer (Motion and Graphics) to join our team. As a 3D Designer, you will be responsible for creating stunning and visually compelling 3D graphics and animations for our digital platforms. The ideal candidate has a strong background in 3D modeling, texturing, lighting, and animation, as well as a passion for creating immersive and engaging user experiences.

Responsibilities:

• Develop 3D graphics and animations for use in digital media, including web, mobile, and virtual and augmented reality platforms
• Collaborate with cross-functional teams to understand project requirements and create solutions that meet business and user needs
• Create models, textures, and lighting setups using industry-standard 3D software such as Blender, Unreal Engine, and Maya
• Produce high-quality, photorealistic renders and animations
• Stay up-to-date with the latest 3D trends, techniques, and technologies, and apply them to project work

Requirements:

• Bachelor's degree in 3D Design, Computer Graphics, or related field
• 3+ years of experience in 3D design for digital media
• Proficiency in 3D modeling, texturing, lighting, and animation using industry-standard software such as Blender, Unreal Engine, and Maya
• Strong portfolio showcasing previous 3D design work with clear explanations of design decisions and outcomes
• Experience with motion graphics and compositing software such as After Effects and Nuke
• Strong problem-solving skills and ability to work collaboratively with cross-functional teams

At Metalpace, we value diversity and are committed to creating an inclusive environment for all employees.

We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating stunning 3D graphics and animations and want to be part of a talented team, we encourage you to apply for this exciting opportunity.

RESPONSIBILITIES

• Write, execute and maintain test automation scripts using Java/Javascript – Web/API/DB.

• Experience in Agile Methodologies

• Knowledge of In-Sprint Automation

• Have working experience in Automated API Testing

• Design and implementation Experience in Test Strategy

• Write, maintain and execute regression and sanity automation test suite – per build/on demand

• Design data driven tests and fetch the data from API calls/ different Databases(Like MySQL, Oracle, Mongo)

• Attend daily scrum calls, update status

• Good to have Design and Implementation Experience in Test Automation Framework

• Good to have TDD implementation using Mocha or Jest

• Good to have Experience in IOS Automation Testing.

• Interact and collaborate with cross functional teams and understand the business requirements

• Technical Skills:

• 4+ years experience in Automation using Java/Javascript

• Should be Strong in oops concepts

• Strong Knowledge /experience in API and UI framework

• Experience in GIT, CI/CD Jobs development and implementation

• Any one of this is mandatory - TestNG,MOCHA,JEST

• Software Engineering Skills:

• Excellent problem solving and critical thinking

• Experience of In-Sprint Automation

• Take ownership of business problems and technical solutions

• Strong Communication and interpersonal skills

• Hands on with engineering excellence & continuous integration practices

• Experience with Agile and strong collaboration skills with Business and Ops

• What we value as a team:

• Scripts written for readability, performance, scale and maintainability

• Proactive in communication

• Collaborate with other members in agile ecosystem

• Out of the box thinking to resolve issues and bringing New Ideas to bringing Quality in the Applications

• Ability to suggest changes in the product with respect to user experience