Engagement Manager

Job description

LXL Ideas transforms education through innovative programs and events. We are looking for an Inside Sales Manager to drive sales of subscriptions and memberships to schools and promote participation in our educational events.

Role Overview:

The ideal candidate will be responsible for lead generation and building a pipeline of high-quality prospects. As a manager, you will oversee the inside sales team and act as a strategic partner, focusing on long-term sales strategies.

Key Goals:

• Achieve Sales Targets: Meet or exceed sales quotas and targets set by the company, often measured in terms of revenue, number of deals closed, or new business acquired.
• Generate Leads: Identify and qualify potential business clients through various methods such as cold calling, email campaigns, and social media outreach.
• Build and Maintain Relationships: Develop strong relationships with key decision-makers within client organizations to facilitate long-term business partnerships and repeat sales.
• in: Implement strategies to ensure high levels of customer satisfaction and loyalty, aiming to reduce churn and increase upsell opportunities.
• Expand Market Share: Identify and penetrate new market segments or geographic areas to broaden the company’s customer base.

Responsibilities:

• Lead Generation: Research and identify potential leads, conduct outreach to prospects, and create opportunities for initial contact and engagement.
• Sales Presentations: Conduct virtual or in-person presentations and demonstrations of products or services to potential clients, highlighting the value and benefits relevant to their needs.
• Proposal Development: Prepare and deliver tailored proposals, including pricing and contract terms, that address the specific requirements of each client.
• Negotiation and Closing: Negotiate terms and conditions of sales agreements, handle objections, and close deals to achieve sales targets.
• CRM Management: Use Customer Relationship Management (CRM) software to track interactions, manage the sales pipeline, and maintain accurate records of client communications and progress.
• Market Research: Stay informed about industry trends, competitor activities, and market conditions to effectively position the company’s products or services.
• Collaboration: Work closely with marketing, customer service, and product teams to ensure alignment in messaging, support, and delivery of client solutions.
• Reporting: Provide regular updates and reports on sales activities, pipeline status, and performance metrics to management.
• Customer Service: Address and resolve any issues or concerns from clients promptly and professionally to ensure a positive experience and ongoing relationship.
• Training and Development: Continuously improve sales skills and product knowledge through training, workshops, and self-study to stay competitive and effective in the role.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 2-3 years of relevant management experience.
• Excellent communication skills.
• Strong team player.
• Self-starter with a proactive approach.

An Inside Sales Executive in a B2B environment needs to be highly motivated, persuasive, and skilled in relationship-building to succeed in this dynamic and challenging role.

Gmware is Hiring!!!!

Position: Business Development Intern

Location: Remote

Stipend: 10000 per month

Duration: 6 months

Working Days: Monday to Friday

Experience : Fresher

About the Role:

We are looking for a motivated and enthusiastic Business Development Intern to join our team. As an intern, you will support our sales and marketing efforts, help expand our clients base, and contribute to the overall growth strategy of the company.

Key Responsibilities:

• Conduct market research to identify potential clients, industry trends, and new business opportunities.
• Generate leads using marketing tools, databases, and networking platforms.
• Assist in creating and delivering presentations and proposals to prospective clients.
• Collaborate with the sales team to analyze sales data and provide insights for growth strategies.
• Support the marketing team in creating campaigns to increase brand awareness.
• Maintain and update client databases, ensuring accuracy and relevance.
• Participate in business development meetings and contribute innovative ideas.
• Provide administrative support and documentation related to business development activities.

Requirements : 

• Knowledge of Online Bidding Portals like Upwork, Freelancer, PPH
• Must having excellent communication skills
• Skills : Online Bidding, Proposal writing, Upwork, web development and Negotiation
• Client handling 

Who is Tealbox Digital?

Tealbox Digital is a data driven performance marketing agency, founded by an IIT-Delhi alumnus and a UCSD alumnus, servicing high growth startups with growth marketing strategies and execution. We’re a team of media buyers, data scientists, engineers, copywriters, and marketing automation experts all coming together to solve problem statements within the performance marketing space.

About You

You’re someone who gets excited by the thought of actually becoming a master deal closer. You know you have an innate ability to be convincing, to craft your words succinctly and get your message across with high impact. And now you want to put these skills to test, and improve them significantly, by working with some fantastic sales people who are engaging with International Businesses from all parts of the world.

Do you get excited by the thought of solving critical complex problems for business owners? Our journey at Tealbox.digital is an exciting one, where you can come and get ample opportunities to act as consultants to business owners and help them address their business growth  concerns.

This is an internal revenue growth role, and we’re looking for 2 core skills:

1. You’re consistent and persistent like noone has ever seen before
2. You have strong written and verbal English skills

Day-to-Day Responsibilities

• You’ll be working directly with the cofounder in building pitches and proposals for interesting startups in the US / the UK / Australia and other parts of the world
• You will learn how to craft the best sales pitches to lead business owners into getting on calls with us
• You will followup 
• Engage in business outreach to potential clients across our existing channels
• Draft personalized proposals specific to each potential business, outlining TealBox’s background, expertise, relevant case studies & most importantly showcase the approach we shall be taking to solve the problem for the business
• Maintain tracking logs of outreach efforts on a day-to-day basis 
• Hit daily and weekly outreach targets set in terms of number of proposals at par with the organisation’s quality standards
• Work directly with our co-founder to sharpen outreach proposals for optimal response rates from prospects

Requirements:

• Great verbal & written communication skills
• “IN IT TILL YOU WIN IT”  attitude- Ready to hit a wall 100 times and break it open
• A basic understanding of business operations 
• Sales Experience preferred but not essential
• Looking to learn in a fast paced environment
• Creative thinker
• You love to write about how to solve specific business problems

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com