Sales Account Manager

Job description Data Analyst

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in

Role Overview

We’re looking for a Data Analyst who is excited to work at the intersection of data, technology, and women’s wellness. You'll be instrumental in helping us understand user behaviour, community engagement, campaign performance, and product usage across platforms — including app, web, and WhatsApp.

You’ll also have opportunities to collaborate on AI-powered features such as chatbots and personalized recommendations. Experience with GenAI or NLP is a plus but not a requirement.

Key Responsibilities

·       Clean, transform, and analyse data from multiple sources (SQL databases, CSVs, APIs).

·       Build dashboards and reports to track KPIs, user behaviour, and marketing performance.

·       Collaborate with product, marketing, and customer teams to uncover actionable insights.

·       Support experiments, A/B testing, and cohort analysis to drive growth and retention.

·       Assist in documentation and communication of findings to technical and non-technical teams.

·       Work with the data team to enhance personalization and AI features (optional).

Required Qualifications

·       Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.

·       2 – 4 years of experience in data analysis or business intelligence.

·       Strong hands-on experience with SQL and Python (pandas, NumPy, matplotlib).

·       Familiarity with data visualization tools (Streamlit, Tableau, Metabase, Power BI, etc.)

·       Ability to translate complex data into simple visual stories and clear recommendations.

·       Strong attention to detail and a mindset for experimentation.

Preferred (Not Mandatory)

·       Exposure to GenAI, LLMs (e.g., OpenAI, HuggingFace), or NLP concepts.

·       Experience working with healthcare, wellness, or e-commerce datasets.

·       Familiarity with REST APIs, JSON structures, or chatbot systems.

·       Interest in building tools that impact women’s health and wellness.

Why Join Us?

·       Be part of a high-growth startup tackling a real need in women’s healthcare.

·       Work with a passionate, purpose-driven team.

·       Opportunity to grow into GenAI/ML-focused roles as we scale.

·       Competitive salary and career progression

Best Regards,

Indrani Dutta

MIROR THERAPEUTICS PRIVATE LIMITED

Connect with me here or on my LinkedIn page.

Job Description:

We are looking for a Business Analyst with strong organizational and planning skills and a proven ability to multitask in a fast-paced environment. We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs.

Business Analyst Qualifications / Skills:

• Able to exercise independent judgment and take action on it.
• Excellent analytical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment.
• BE, MBA Preferable.

Responsibilities:

• Data analysis 
• Business Insights 
• Leadership 
• Influence 
• Strategy 
• Problem structuring 
• Project management

• Developing and implementing HR strategies and initiatives aligned with the overall business strategy
• Bridging management and employee relations by addressing demands, grievances or other issues
• Managing the recruitment and selection process

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

• Designing the Mobile Application for our product offering
• Communicating effectively in a cross-functional product development team and present ideas and designs effectively.
• Identifying and correcting bottlenecks and fixing bugs
• Helping maintain code quality, organization, and automatization

• 8-10 years of experience into IT SOX, IT Audits, ITGC testing
• Tech, M.Tech, BE, MBA or similar qualification.
• CISA (Certified Information Systems Auditor), Certified Internal Auditor (CIA), Certified Risk and Information Systems Control (CRISC), or similar professional certification preferred.
• Firm understanding of information technology, including IT process, IT general controls, as well as COSO and COBIT frameworks.
• Good technical knowledge of Application security and Access Management
• Hands-on experience on Excel, PowerPoint, PowerBI, etc.

Job roles and responsibilities

• Needed only those candidate who have prior working experience with IT /Software organization.

The role of a Business Development Executive is to assist the organisations sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity. The primary role and responsibilities of a Business Development Executive include:

1. Build contacts with potential clients to create new business opportunities
2. Experience in the IT company will be preferred
3. Keep prospective client database updated
4. Make cold calls for new business leads
5. Support in writing new business Proposals and Workflows
6. Maintain knowledge of all product and service offerings of the company
7. Arrange meetings for senior management with prospective clients
8. Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.

Competencies and Skills Required

1. Must possess strong customer service skills
2. Excellent written and verbal communication
3. Must have good negotiation skills
4. Must be able to create good presentations
5. Must have excellent interpersonal skills
6. Must be detail oriented and an active listener
7. Ability to work under pressure

Duties & Responsibilities:

• Design and build advanced applications for the Android platform.

• Collaborate with cross-functional teams to define, design, and ship new features

• Work with outside data sources and APIs

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Work on bug fixing and improving application performance

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Strong knowledge of Android SDK.

• Proficient in different versions of Android, and know how to deal with different screen sizes.

• Strong technical expertise on Android device platforms.

• Good exposure to custom UI development.

• Candidate should be responsible for Design applications around natural user interfaces.

• Familiarity with Restful APIs to connect Android applications to back-end services.

• Strong knowledge of Android UI design principles, patterns, and best practices.

• Ability to understand business and technical requirements.

• Familiarity with cloud message APIs and push notifications.

• Proficient understanding of code versioning tools, such as Git.

• 5-Days a week working

• Regular Refreshments

• Trips and Activities