CA - Process Associate ( Fresher )

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

- Can you bring Moshi Moshi's personality to your designs?

- We will make you a Rang Biranga Artist!

Job Role: Senior Graphic Designer

Experience Level: 2+Years

Location: Bangalore, Karnataka (On-site).

Responsibilities:

● Create new and original designs from scratch.

● Supervise projects to ensure that all materials ordered arrive upon agreed time and obtain

maximum results

● Make sure that job deadlines are met in due time, ensuring that job quality is nothing short of

the best

● Liaise with other members of the graphic design team to maximize creativity and excellence

in performance and delivery

● Supervise and mentor design staff on project execution, and submit performance report on

assigned projects to the executives for appraisal.

Requirements:

● 2.5 - 3 years of agency experience

● Degree in Design or in a related field from a recognized institution

● Must have team handling experience

● Have good knowledge of Social Media design theory

● Knowledgeable about Adobe Creative Suite, PowerPoint, and other design software

programs.

Please attach your Portfolio links to the resume while applying.

Job Title: Data Scientist

Location: Bangalore (Hybrid/On-site depending on project needs)

About the Role

We are seeking a highly skilled Data Scientist to join our team in Bangalore. In this role, you will take ownership of data science components across client projects, build production-ready ML and GenAI-powered applications, and mentor junior team members. You will collaborate with engineering teams to design and deploy impactful solutions that leverage cutting-edge machine learning and large language model technologies.

Key Responsibilities

ML & Data Science

• Develop, fine-tune, and evaluate ML models (classification, regression, clustering, recommendation systems).
• Conduct exploratory data analysis, preprocessing, and feature engineering.
• Ensure model reproducibility, scalability, and alignment with business objectives.

GenAI & LLM Applications

• Prototype and design solutions leveraging LLMs (OpenAI, Claude, Mistral, Llama).
• Build RAG (Retrieval-Augmented Generation) pipelines, prompt templates, and evaluation frameworks.
• Integrate LLMs with APIs and vector databases (Pinecone, FAISS, Weaviate).

Product & Engineering Collaboration

• Partner with engineering teams to productionize ML/GenAI models.
• Contribute to API development, data pipelines, technical documentation, and client presentations.

Team & Growth

• Mentor junior data scientists and review technical contributions.
• Stay up to date with the latest ML & GenAI research and tools; share insights across the team.

Required Skills & Qualifications

• 4.5–9 years of applied data science experience.
• Strong proficiency in Python and ML libraries (scikit-learn, XGBoost, LightGBM).
• Hands-on experience with LLM APIs (OpenAI, Cohere, Claude) and frameworks (LangChain, LlamaIndex).
• Strong SQL, data wrangling, and analysis skills (pandas, NumPy).
• Experience working with APIs, Git, and cloud platforms (AWS/GCP).

Good-to-Have

• Deployment experience with FastAPI, Docker, or serverless frameworks.
• Familiarity with MLOps tools (MLflow, DVC).
• Experience working with embeddings, vector databases, and similarity search.

Job Description:

As per our conversation, please find below the job description for your review. 

·       Strong written/verbal communication skills

·       Minimum 5-14 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object-Oriented Concepts and Data Structures

·       Good experience in Database (Sybase, Oracle, or SQL Server) like indexing (clustered, non clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

·       While you may already know about Wissen and the company history, here is a quick rundown for you.

• B.E (Aeronautical/Mechanical)/AME
• 1 -3 years experience in Aerospace Technical publications and S1000D, ATA2200 specifications.
• Experience in Engine Manuals (EM/EMM/CR/CIR etc.), Aircraft Maintenance Manuals is preferred.
• Previous use and/or knowledge of Adobe FrameMaker, Quicksilver, and/or Arbortext Editor required.
• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists, and schematics. Ability to write technical manuals, procedure manuals, and service bulletins.
• Ability to effectively present information and respond to questions from managers, team members, and customers.
• Familiar with rules and usage of ASD STE 100.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..

• Be involved in full-fledged product development.
• Build New Features, Push them to production fast.
• Debug production issues across services and levels of the stack
• Build services or APIs which will for easy application integrations at Sokrati to develop applications faster.
• Build scalable/fault-tolerant backend systems that process and analyze billions of data points every day.
• You will use every aspect of computer science you have learned or heard of. We believe in experimenting to facilitate more efficient systems.
• You will become an owner in no time. The company aspires in creating effective owners.
• You will participate in every aspect of Software Life Cycle. From inception, to design, to coding, to testing, to deployment and maintenance.

Our backend(NodeJS+PHP) team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the PHP and NodeJS stack.

Role + Responsibilities:

• Work with the team to design, develop and support scalable applications        
• Developing API’s(REST), designing the database schema and implement same in web frameworks like Laravel and Express along with ORM(including migration script and seeds data)    
• Very good end-to-end debugging skills in PHP and NodejS stack.    
• Write, test, and release production-ready code.        
• Work with our DevOps team to ensure continuous deployments of our applications

Person Specification and Qualifications:

• Experience developing highly scalable services and APIs(in NodejS and PHP frameworks)    
• Knowledge of data modelling and database performance using NoSQL/SQL    
• Strong experience with PHP framework like Laravel(PHP) and JS frameworks like Express, and other Framework In nodeJS.    
• Good knowledge in code versioning(git or svn)    
• Good knowledge in html templating, javascript, html and css.    
• Good experience with code deployment on server like ubuntu, linux.    
• Knowledge of SDK integration(social media sdk like Facebook, google, etc and cloud services sdk like AWS and Azure)    
• Familiarity developing SaaS applications in AWS/Azure cloud services.        
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications