Team Pumpkin Careers

• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Keep track of brand sentiments with the help of tools
• Maintaining track of responses and brand engagement
• Communicating with the brand/ client's team for the next steps on ORM cases
• Communicate with industry professionals and influencers via social media to create a strong network
• Adhere to rules and regulations
• Creating monthly or need-based ORM reports

• 1-2 years of experience
• Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, GMB, and other social media best practices
• Excellent multi-tasking skills
• Team player
• Good time-management skills
• Great interpersonal, presentation, and communication skills 

• Bachelors/Masters/MBA in Marketing or relevant field 

• Creating a positive onboarding experience for new clients
• Manage daily activities and tasks for clients
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget

• Relentlessly work on improving the internal processes while solving problems along the way

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

• Develop and maintain existing client relationships
• The ability to work efficiently under pressure
• Handling multiple projects
• Excellent organizational and time management skills
• Strong analytical and problem-solving skills
• Effective communication skills
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acume
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool) 

• Create visually stunning video assets and content
• Collaborate with creative teams and other colleagues to best support larger media goals
• Take initiative on projects to deliver new and innovative solutions
• Create graphic templates for easy use by other team members and client teams
• Adhere to brand guidelines in ways that still push creative boundaries
• Expected to be able to create and work on still designs as well (on a need basis) using graphic design software.
• Help bring new ideas for design and content creation to the team using your expertise and eye for great design and animation.
• Work as a part of the team with copywriters, designers, executives, etc
• Professionalism in time and deadlines

• Prior experience with and a strong portfolio of motion graphics work
• Expert-level knowledge of common motion graphics design software (Abobe preferred)
• A never-ending desire to learn new techniques and technology to advance your craft
• Excellent written and verbal communication skills
• Superb visual and conceptual skills to solve problems and create novel solutions
• Highly proficient in all design, video editing and animation aspects

We are seeking a Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. If you believe you are self-starter, capable of delivering creative ideas & show amazing attention to detail, let’s meet.

Your responsibilities: 

•     Planning concepts by studying relevant information & materials  

•     Illustrate concept by designing rough layout of art and copy regarding arrangement, size, type size and style & related aesthetic concepts

•     Liaising, managing & advising stakeholder requirements, budget, design style, format, print production & timescales  

•     Preparing rough drafts of material based on the agreed brief  

•     Develop illustrations, logos & other designs using software or by hand  

•     Use the appropriate colors & layouts for each graphic  

•     Work with copywriters and creative directors to produce final design  

•     Test graphics across various media  

•     Ensure final graphics and layouts are visually appealing  

•     Communicate with stakeholders about layout & design  

•     Create a wide range of graphics & layouts for product illustrations, company logos & websites with software as photoshop

•     Reviewing final layouts and suggesting improvements if needed

•     Completes projects by coordinating with outside agencies, art services, printers, etc.

•     Maintains technical knowledge by attending design workshops, reviewing professional publications; participating in professional societies  

•   Contributes to team effort by accomplishing results within timelines

Skill sets/Experience we require:

•     Proven work experience in graphic design or related field

•     Proficiency in desktop publishing tools including photoshop, InDesign Quark & Illustrator 

•     An eye for aesthetics and details

•     Good communication skills

•     Ability to work methodically & meet deadlines

•     Professional approach to time, costs & deadlines

Pedigree: 

•     Bachelor’s/Master’s degree in Graphic Design or related field

• Working on multiple applications with extensive knowledge of Wordpress
• Working on new projects and supporting existing projects
• Developing solutions using PHP & MySQL
• Using frontend technologies HTML, CSS, bootstrap, Jquery etc.
• Taking ownership of complete development lifecycle
• Designing database architecture of complex projects
• Maintaining optimal performance of database
• Developing front-end by liaising with the design team
• Analyzing db/server anomalies and providing solutions to bugs/issues
• Enabling the business team in analyzing potential delivery timeline/effort estimations
• Providing support to the testing team to provide efficient solutions to potential issues

• Atleast 3-5 years of experience in developing and managing Wordpress based projects
• Atleast 3-3 years of experience in developing on PHP & MySQL
• Atleast 3-5 years of experience in building frontend using Javascript, HTML5/CSS3 and Bootstrap, Jquery
• Experience working in short/agile sprints in order to provide working functionality to users for each release
• Extensive knowledge of db design, website architecture and server maintenance
• Knowledge of Ubuntu, Rhel etc.
• Extensive knowledge of software architecture and system design
• Knowledge of developing plugins/extensions
• Knowledge of JIRA and/or Trello
• Experience in handling team of 2-5, consisting of designers and developers
• Knowledge of working on any of the following- WooCommerce, Drupal, Magento and Shopify will be significant added advantage

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project

We are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material. 

Your responsibilities: 

• Creating concise, eye-catching, and innovative headlines and body copy
• Researching and organizing facts and sources
• Consistently brainstorming and collaborating with team for new ideas and strategies
• Building a following for brand on social media with creative work
• Researching markets and industries to compare and create content that is innovative and original
• Collaborating with campaign managers, creative team, and designers
• Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)
• Be willing to answer any questions posted by their readers.
• Create content on e-books, podcasts etc.
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
• Edit content produced by other members of the team
• Analyse content marketing metrics and makes changes as needed 
• Collaborate with other departments to create innovative content idea 

Skill sets/Experience we require:

• Proven work experience as a Content Writer, copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics

Pedigree: 

•     Bachelors/Masters in English, Journalism, Marketing or related field 

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project

• Perform market research to identify prospective clients 
• Create strategies for business development by researching target demographics, economic trends, customer needs and interest areas
• Oversee efforts to expand lead generation through cold calling, emails and other methods 
• Guide the business development associates to increase sales and revenue of the company 
• Build a strong working relationship with customers to increase the potential of business opportunities 
• Present sales pitches, product reports and other valuable data to potential prospects that helps them identify the need for the product
• Identify client needs and suggest appropriate products/services 
• Study each product offered by the company and persuasively educate and inform customers of how each works and its specifications
• Understand how to upsell and recommend complementary merchandise 
• Maintain potential customer accounts to generate new income and achieve sales targets 
• Manage BD activities to achieve sales objectives and profitability Participate in trade shows, sales meetings, webinars and training sessions
• Develop new prospects through referrals, networking, online research and outbound calls
• Research and update the contact details of potential customers in customer database 
• Prepare relevant report for various business development activities 
• Mentor & train sales & customer service professionals about how to successfully market a product, create a need, close a sale and provide good customer support