Team Pumpkin Career

Senior Manager - Account Management (Client Servicing)

• Have an overarching view of all the accounts.
• Manage the client servicing team.
• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).

• Develop and execute successful SEO strategies
• Conduct keyword research to guide content teams
• Review technical SEO issues and recommend fixes
• Optimize website content, landing pages and paid search copy
• Direct off-page optimization projects (e.g. link-building)
• Collect data and report on traffic, rankings and other SEO aspects
• Work with social media and PPC teams to optimize campaigns
• Keep abreast of SEO and integrated marketing trends

• Proven experience as SEO Manager, SEM Manager or similar role
• Knowledge of standard and current SEO practices
• Knowledge of HTML/CSS
• Experience with SEO reporting
• Familiarity with relevant tools (e.g. Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends)
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude

• Development of new Magento plugins.
• Advanced performance optimization for high traffic environment.
• Build API"s that will integrate with all majors ERP, CRM and other systems.
• Exposure to large projects for enterprise clients.
• Become a mentor and also be a learner amongst a high caliber team.
• Customize and style the Magento front end/Back end.
• Magento frontend development includes Building Custom Themes & Theme Integrations.
• Build a Magento site from an approved design to a functional storefront.
• Able to use CDN (Content Delivery Network) to reduce website loading speeds
• Troubleshooting of integration issues.
• Updating website features and security patches.
• Write neat, semantic, concise, indented, and thoroughly commented code for HTML, CSS, and Javascript.

Skills:

• Minimum 2 years of experience in Magento Development
• Proficient in PHP/MySql
• Experience on Magento
• Familiar with technologies including XML, webservice, JQuery, FBML and Facebook connect
• To develop high-end web applications.
• To research and implement new technologies.
• To work under project manager and deploy the projects successfully.
• Knowledge of WEB 2.0 and Web services would be preferred
• Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
• Should have excellent database design and implementation skills

Team Pumpkin is looking for Head – Performance Marketing who enjoys the challenge of diving into complex performance marketing issues, providing data driven insights and making recommendations that directly impact business.

This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply technical expertise to rapidly prototype and deliver solutions. The scale is massive; as is the opportunity!

Key Requirements :

• Demonstrating superior technical expertise and organizational capabilities in project and campaign management, market research and commercial awareness.
• Responsible for defining and implementing performance marketing and growth programs.
• Deep product understanding of Facebook, Google, LinkedIn, Twitter and Ad networks
• Develop and lead a 12 and a 24 months strategic plan to meet our performance marketing goals
• Leader with both creative and analytical capabilities
• Thorough understanding on reporting and hands on experience of online marketing, audience targeting/segmentation, Web Analytics tools like Google Analytics, SEMRush, Mixpanel, Appsflyer.

Role & Responsibilities :

Acquire new customers to drive client’s business objectives :

• Building channels (SEM, Facebook, display, affiliate, retargeting) to acquire new users and customers
• Plan and execute on monthly and quarterly plans to scale the user base and manage marketing spend

Managing the Business :

• Strategizing for entire performance marketing division of the organisation and plan for the accounts regarding man - power, account strategy, and meet with client expectations.
• Strategic vision to foresee the red - flags hindering this growth and proactively tackling it.

Learning and Development :

• Building learning and development program for performance marketing team and ensuring preparedness for growth in this domain.
• Flair to experiment with new things like automated tools, programmatic buying, create dashboards on their own, infographic reports and so on.

Business Development :

• Support business development team for new pitches on performance marketing which shall require ideation, auditing and proposal planning skills
• Creating Business Development assets like case studies for promoting achievements of the team.

Team Work :

• Ability to work with cross – functional teams and adherence to tight deadlines with utmost quality
• Actively promote Team Pumpkin credentials with all media partners by establish strong relationship with them.

Qualification

• Minimum 5+ Years of experience in Performance Marketing with focus on result orientation through consultative selling.

Our Promise to You :

• We will value self-awareness, intellectual honesty, judgment, empathy and positive energy over years of experience.
• We have no industry baggage and we are willing to induct fresh thinking.
• We are always excited to host you for a cup of coffee/tea/beer.

Motion Graphics Designer Job Summary

We are seeking a motivated and energetic artist to join our company as a Motion Graphics Designer. As part of our creative team, you create video content and assets for use across a wide variety of media, including social media, mobile platforms, and emerging media. You work with a larger team of creative professionals, supporting company goals and media initiatives, meaning that a collaborative mindset is an absolute must.

Motion Graphics Designer Duties and Responsibilities

• Create visually stunning video assets and content
• Collaborate with creative teams and other colleagues to best support larger media goals
• Take initiative on projects to over-deliver new and innovative solutions
• Create graphic templates for easy use by other team members and client teams
• Adhere to brand guidelines in ways that still push creative boundaries
• Expected to be able to create and work on still designs as well (on a need basis) using graphic design software.
• Help bring new ideas for design and content creation to the team using your expertise and eye for great design and animation.
• Work as a part of the team with copywriters, designers, executives, etc
• Professionalism in time and deadlines

Motion Graphics Designer Requirements and Qualifications

• Prior experience with and a strong portfolio of motion graphics work
• Expert-level knowledge of common motion graphics design software (Abobe preferred)
• A never-ending desire to learn new techniques and technology to advance your craft
• Excellent written and verbal communication skills
• Superb visual and conceptual skills to solve problems and create novel solutions
• Highly proficient in all design, video editing and animation aspects

We are in the lookout for a talented Copywriter to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material. 

Your responsibilities: 

• Creating concise, eye-catching, and innovative headlines and body copy
• Researching and organizing facts and sources
• Consistently brainstorming and collaborating with team for new ideas and strategies
• Building a following for brand on social media with creative work
• Researching markets and industries to compare and create content that is innovative and original
• Collaborating with campaign managers, creative team, and designers
• Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)
• Be willing to answer any questions posted by their readers.
• Create content on e-books, podcasts etc.
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
• Edit content produced by other members of the team
• Analyse content marketing metrics and makes changes as needed 
• Collaborate with other departments to create innovative content idea 

Skill sets/Experience we require:

• Proven work experience as a Content Writer, copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics

Pedigree: 

• Bachelors/Masters in English, Journalism, Marketing or related field

• Working on multiple projects, applications and websites
• Working on cross platform designs to provide optimised design for an application/website
• Understanding client requirements to provide designs/flows as per expectations
• Conducting in-depth research on potential competitive landscape to understand industry specific trends/benchmarks
• Developing wireframes to provide/communicate potential screenflows
• Analysing client feedback and incorporating design changes 
• Designing UI elements such as navigation/interaction elements, CTAs, widgets, buttons, search bars etc.
• Assisting the engineering and development team to translate design to code

• Atleast 3-5 years of experience in developing and managing complex design projects
• Have a strong design principles and have a diverse portfolio to showcase
• Proficiency in any of the design suites such as Figma, Indesign, Photoshop , Invision etc.  
• Ability to understand company/brand guidelines and incorporate the same within design
• Extensive experience in collaborating with multiple teams both inter/intra company
• Experience in providing creative insight to improve existing products
• Basic front end knowledge of HTML/CSS is a plus

We are seeking a Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. If you believe you are self-starter, capable of delivering creative ideas & show amazing attention to detail, let’s meet.

Your responsibilities: 

•     Planning concepts by studying relevant information & materials  

•     Illustrate concept by designing rough layout of art and copy regarding arrangement, size, type size and style & related aesthetic concepts

•     Liaising, managing & advising stakeholder requirements, budget, design style, format, print production & timescales  

•     Preparing rough drafts of material based on the agreed brief  

•     Develop illustrations, logos & other designs using software or by hand  

•     Use the appropriate colors & layouts for each graphic  

•     Work with copywriters and creative directors to produce final design  

•     Test graphics across various media  

•     Ensure final graphics and layouts are visually appealing  

•     Communicate with stakeholders about layout & design  

•     Create a wide range of graphics & layouts for product illustrations, company logos & websites with software as photoshop

•     Reviewing final layouts and suggesting improvements if needed

•     Completes projects by coordinating with outside agencies, art services, printers, etc.

•     Maintains technical knowledge by attending design workshops, reviewing professional publications; participating in professional societies  

•   Contributes to team effort by accomplishing results within timelines

Skill sets/Experience we require:

•     Proven work experience in graphic design or related field

•     Proficiency in desktop publishing tools including photoshop, InDesign Quark & Illustrator 

•     An eye for aesthetics and details

•     Good communication skills

•     Ability to work methodically & meet deadlines

•     Professional approach to time, costs & deadlines

•       Working on multiple applications with extensive knowledge of Node.js & Vue.js
• Taking ownership of complete development lifecycle
•       Designing database architecture of complex projects
•       Maintaining optimal performance of db architecture
•       Maintaining optimal performance of database
•       Developing front-end by liaising with the design team
•       Analyzing db/system anomalies and providing solutions to bugs/issues
•       Enabling the business team in analyzing potential delivery timeline/effort estimations
•       Providing support to the testing team to provide efficient solutions to potential issues

•       Atleast 3-5 years of experience in developing and scaling server-side applications
•       Atleast 3-3 years of experience in building backend using Node.js
•       Atleast 3-5 years of experience in building frontend using Vue.js and HTML5/CSS3 skills
•       Experience working in short/agile sprints in order to provide working functionality to users for each release
•       Extensive knowledge of db design and maintenance
•       Extensive knowledge of software architecture and system design
•       Experience in working with messaging queues and caching
•       Knowledge of JIRA and/or Trello
•       Experience in handling in team of 2-5 consisting of designers and developers

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).