Account Manager

Job Title: QA Tester – Security & Vulnerability Testing

Experience: 3+ Years

Location: Gurugram (6 Days WFO)

Job Summary :

We’re seeking a QA Tester with strong experience in Vulnerability and Security Testing.

The ideal candidate will perform manual and automated penetration testing, identify security flaws, and work closely with development teams to ensure secure, compliant applications.

Key Responsibilities :

• Perform vulnerability assessments on web, mobile, and cloud apps.
• Conduct tests for OWASP Top 10 issues (e.g., SQLi, XSS, CSRF, SSRF).
• Use tools like Burp Suite, OWASP ZAP, Metasploit, Kali Linux, Nessus, etc.
• Automate security testing and integrate with CI/CD (Jenkins, GitHub, GitLab).
• Test and secure APIs, including auth mechanisms (OAuth, JWT, SAML).
• Ensure compliance with ISO 27001, GDPR, HIPAA, PCI-DSS.

Requirements :

• 3+ Years in QA with a focus on Security/Vulnerability Testing.
• Experience in manual & automated security testing.
• Knowledge of scripting (Python, Bash, JS).
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Bonus: Certifications like CEH, OSCP, Security+, etc.

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Job Title: Senior Data Scientist

Location: Hyderabad, India

Experience Level: 3+ years

Job Summary:

We are seeking a highly skilled Senior Data Scientist to join our dynamic team. The ideal candidate will have expertise in Machine Learning (ML), Deep Learning (DL), Natural Language Processing (NLP), Computer Vision, Transformers, Retrieval-Augmented Generation (RAG), and Generative AI (LLMs, Diffusion Models, etc.). Additionally, proficiency in Prompt Engineering is required. The role also demands secondary skills in Django, Database Management (MySQL, NoSQL), and REST API development.

Required Skills & Qualifications:

 Programming: Proficiency in Python.

 Machine Learning & Deep Learning: Strong experience in developing and deploying ML/DL models.

 NLP: Expertise in working with NLP frameworks such as Hugging Face Transformers, SpaCy, NLTK, etc.

 Computer Vision: Experience with OpenCV, TensorFlow, PyTorch, or other relevant frameworks.

 Generative AI: Hands-on experience with LLMs, diffusion models, GANs, VAEs, and other generative techniques.

 Transformers & RAG: Strong understanding of transformer architectures (BERT, GPT, LLAMA, etc.) and retrieval-augmented generation methods.

 Prompt Engineering: Ability to design, optimize, and implement effective prompts for AI applications.

 Django: Experience in building and maintaining backend services and APIs.

 Database Management: Proficiency in MySQL and NoSQL databases for efficient data handling.

 REST API Development: Experience in developing and integrating APIs for AIpowered applications.

 Cloud & Deployment: Knowledge of cloud platforms (AWS, GCP, Azure) and deployment tools like Docker & Kubernetes.

• Job Summary:

We are looking for a PHP Developer with experience in Laravel and CodeIgniter. You will develop, maintain, and enhance web applications.

• Key Responsibilities:

Build and maintain web applications using Laravel and CodeIgniter.

Work with teams to develop new features.

Optimize performance and security.

Debug and troubleshoot issues.

Integrate APIs and services.

• Requirements:

Experience with Laravel and CodeIgniter.

Strong PHP, MySQL, JavaScript, and HTML/CSS skills.

Knowledge of Git and RESTful APIs.

Problem-solving skills and teamwork.

• Preferred Skills:

Experience with Vue.js or React.

Basic knowledge of AWS or Docker.

Job Title: State Sales head Job Category: Full time

Qualification Graduate in computer science, BE, /MBA Location Maharastra State

Salary Range 50000 PM + Incentives Experience: More than 5 years

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record

in sales to lead and expand our presence in the Maharastra state. Ambitious and energetic candidates required

expertise in customer acquisition strategy & dedication for effective sales & marketing strategy to drive

sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's

goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer

feedback.

● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating

contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.

● Market Analysis: Stay updated on industry trends, customer needs to inform product development and

sales strategies. Conduct market research,competition & competitor analysis to identify opportunities

for growth.

● Sales Process Optimization: Implement & improve sales processes, systems & follow the best

practices in sales and customer relationship management, use tools to enhance efficiency &

effectiveness.

● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights

and recommendations for improvement. Present reports to senior management to track progress and

make informed decisions.

● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,

promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction

through effective communication and support.

● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations

& other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

● Proven working experience as a State Sales head in K-12 or CBSE school business,

● Proven sales track record, computer Proficiency for proposal development & CRM tools

● Market knowledge, strong relationship is expected with ability to build rapport

● Good analytical & Strong problem solving skills, listening and questioning skills, combined with the

ability to interact confidently with clients, able to work under pressure in result oriented manner

● Graduate from any branch computer science, MBA, BA, B.Com

● Edtech/Book publisher or sales & marketing experience are added advantages

Company Profile: Scholarclone is an innovative EdTech company committed to transforming education

through cutting-edge technology solutions. We provide a range of online learning & administrative platforms,

resources, & tools designed to empower educators and learners alike. With a mission to make education

accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of

clients including education institutes.

Electrum is seeking a Quality Assurance Engineer - Automation to join our Technology team in Hyderabad. This position will work as part of a cross-functional, passionate agile project team to ensure quality is driven into the heart of the development process from requirements definition through to delivery.

The QA Engineer will be responsible for designing, developing, and supporting the framework for our test infrastructure and proving automation expertise to the development teams. Continually enabling predictable delivery of quality release.

The ideal candidate will be able to research, recommend and implement tools as needed with the goals of increasing automation and proactively bringing issues and problems to the attention of the team, and subsequently generating, proposing, and implementing an innovative solution to solve them.

We are looking for individuals interested in a "home", where they will grow professionally, interact internationally, and take pride in exceeding expectations. If this appeals to you then we encourage you to apply.

Roles & Responsibilities :

• Ensure code base maintains detailed documentation.
• Maintain company-defined and industry-standard best practices.
• Be meticulous about documentation and maintain a robust log of all the test cases and test results.
• Ensure that all tests are executed and give regular feedback to the Manager on the status of the quality.
• Use appropriate measures and KPIs to validate and report on software quality.
• Work closely with the software engineering team, Product Management, and technical operations as well as business users and Senior Management as required.
• Be a creative thinker who can quickly identify and test for functional 'edge cases' outside of expected functionality workflow.
• Have the drive to become an expert in - Unit Testing, UI & UX Testing.
• Conduct integration testing of API's.
• Indulge in Performance and Scalability Testing.
• Security Penetration Testing.

PREREQUISITES:

• Minimum of five years of working experience in tooling or QA automation.
• Through an understanding of SDLC, especially automated QA processes and agile development environments.
• Experience in writing, executing, and monitoring automated test suites using a variety of technologies including, but not limited to Junit, testing, SOAP, UI, Jmeter, LoadRunner, Selenium, etc.
• Proficient in unit, integration, functional, system sanity, regression, acceptance, load stress, performance, volume, GUI, and usability testing.
• Resumed experience creating the various levels of QA automation framework which would evaluate the quality aspects of the build.
• Working knowledge of Java with Selenium, Cucumber, and BDD Tools along with the understanding of TestNG/Junit, Ant/Maven, and Jenkins.
• Hands-on experience in the development of application changes, testing changes, and driving continuous delivery transformation within Scrum teams.
• Strong knowledge of Java, Data structures, OOPS concepts, and its applications.
• Knowledge of Database concepts and query languages like SQL etc.
• Hands-on experience in framework development.
• Strong knowledge of building the hybrid/custom framework which should cover web-based, mobile, and web services-based tests.
• Strong knowledge of code management and experience in a tool like Jenkins, Team City, MAVEN, etc will be added advantage.
• Experience in the implementation of continuous integration, integration of build tools will be an added advantage.
• Understanding of coding enterprise applications within PHP, Javascript, AngularJS, and other languages.

With Electrum, you will:

* Experience the growth stage of a start-up

* Positively impact the world by simplifying the process of moving off fossil fuels

* Create software leveraged by some of the world’s largest brands

* Work with a diverse team

* Experience a flexible hybrid work policy

* Be eligible for health insurance benefits with a sum insured of INR 5 Lakhs (covering employee, spouse, and up to 4 children with an option to include parents by paying 50% of the additional premium cost)

We are an equal opportunity employer and value diversity at our company. We are looking for passionate individuals interested in a home, where they will grow professionally, interact internationally, and take pride in exceeding expectations. If this appeals to you, then we encourage you to apply.

• Creating a strategy towards growing customer base and creating plans for retention of existing customers
• Managing and growing client account base with the best interest of client in mind
• Developing new business with existing clients
• Identifying areas of improvement to increase revenue from the client
• Acting as Single Point of Contact
• Being the default point of contact in all customer account management related matters
• Handling client grievances; managing expectations and ensuring issue resolution
• Coordinating with internal team for delivery of client requirements
• Ensuring timely and successful delivery of solutions based on client requirements
• Supporting Sales Team in negotiating contracts and closing deals
• Getting new leads from existing businesses for sales team
• Ensuring timely invoicing and revenue realization

Desired Candidate Profile

• 3 to 5+ years of Account Management experience
• SaaS/ IT preferable
• Strong interpersonal skills
• Very strong business writing and communication skills
• Strong technical understanding