Account Manager

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Role Description

This is a full-time on-site role for the Head of Artificial Intelligence at KGiSL Educational Institutions, located in Coimbatore. The Head of Artificial Intelligence will be responsible for overseeing and developing AI strategies and initiatives. Daily tasks include leading AI research projects, developing innovative AI solutions, managing a team of AI professionals, and collaborating with various departments to integrate AI methodologies into different functions. The role also involves staying current with industry advancements and ensuring compliance with ethical and regulatory standards.

Qualifications

• Strong background in Computer Science and Data Science
• Extensive experience in Pattern Recognition, Natural Language Processing (NLP), and Computer Vision
• Proven leadership and team management skills
• Excellent problem-solving and analytical skills
• Advanced degree Master's in a related field
• Strong communication and collaboration skills
• Experience in the educational sector is a plus
• 8 Years of experience in Artificial Intelligence

Senior Full Stack Engineer (React Native)

Who is Softway?

Softway is a business-to-employee solutions company.We work with businesses to impact the everyday behaviors, mindsets, and attitudes  and help drive valuable changes within.Faster innovation and more inclusion to lead cultural and  digital transformations and make human-focused technology to propel businesses. Our solutions include culture & inclusion services and products, technology experiences, and communications. Ultimately, we believe love is a business strategy.

Learn more: 

Visit us: https://www.softway.com/

Our Podcast : https://www.softway.com/laabs

Buy our book:  https://www.loveasabusinessstrategy.com/

Who are we looking for ?

Softway is on the lookout for a cross-platform mobile Engineer with hands-on experience on React Native. Someone passionate about building products that our customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

A true-blue Engineer at heart, who constantly evolves and is on a continuous learning drive. Openness to explore different technologies and focused on solving, keeping the big picture in mind.

Responsibilities

Design and build applications for Android & iOS platform using React native

Build pixel-perfect, buttery smooth UIs across both mobile platforms.

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Write clean, well-documented, and testable code

Follow best practices for mobile development and maintain high standards of software quality.

Familiar with Agile software development

Analyzing user needs and software requirements to determine the feasibility of design within time and cost constraints.

Participating in code reviews and adhering to styles and standards for code quality

Work closely with other developers and stakeholders to ensure the timely completion of projects.

Coordinate with the cross-functional teams to build apps in stipulated time

Provide mentorship and guidance to junior developers, fostering their professional growth and enhancing team collaboration.

Requirements

Minimum 5 years of experience in building React Native applications.

Basic knowledge in building native android or iOS applications.

In-Depth Knowledge of React, React Native, Javascript, TypeScript, Redux, Middlewares, Hooks, ECMAScript(ES6, ES7 etc.), Node, NPM, yarn and iOS & Android Build systems.

Experience working with Backend Web Services (like REST, GraphQL etc), Fetch API, Axios and knowledge of Databases.

Proficient experience in developing web applications using any React framework.

Familiarity working with third-party dependencies and debugging dependency conflicts.

Familiarity with native build tools, like XCode, Gradle , Android Studio.

Knowledge of type checking, unit testing, and code debugging.

Experience with app store and playstore distribution process

Logical thinking and strong analytical reasoning are a must.

Hands on experience in Object Oriented Programming, Database programming, Algorithms, Data Structures

Experience with database frameworks such as SQLite, Realm DB etc.

Proficient in code versioning tools including Git, and SVN.

Familiarity with cloud message APIs and push notifications

Familiarity with continuous integration

Working knowledge in TDD and Unit Testing

Great to Have

Passion to stay up-to-date with technology and trends

Knowledge in AWS

Why should you work at Softway? 

Softway’s cross-functional team structure, varied domains and flat hierarchy offer much exposure and learning from a bird's eye-view. You’d love the interaction with our talented folks. Softway gives you ample learning opportunities, pushing you while having your back. We work hard and party harder !! We encourage you to voice your opinions and yes, we actually listen. We take pride in having an ego-less workforce, it allows us to focus on what we’re good at - bringing solutions to life. In addition to a competitive  salary and great work culture, we offer GREAT FLEXIBILITY with Flexible Time Offs. 

Oracle Functional

Job Description

Oracle EBS Techno Function with 4+ years' of experience

Excellent functional knowledge of Financial modules (Specially GL, FA)

Expertise in Oracle EBS Financial, Project, Purchasing module

Able to understand the accounting concepts

Few technical skills like PLSQL, personalization, XML reports

Worked on Oracle EBS 12.2+ implementation and support

Qualifications

Graduate specially with accounts

Additional information

Excellent verbal and written communication skills.

Position: Presales Consultant

Location: Andheri, Mumbai (May involve travel or client site placements)

Experience: 2-5 years

CTC: Up to 11 LPA

About the Role:

We’re seeking a Presales Consultant with a strong background in the insurance domain to support our sales team. You’ll play a critical role in demonstrating our solutions, managing the bid process, and collaborating with clients to understand their needs and craft tailored proposals.

Key Responsibilities:

• Support the sales team through the entire sales journey and lead qualification.
• Conduct product demos and participate in client discussions on functional and technical solutions.
• Lead proof-of-concept workshops with customers and partners.
• Design compelling business proposals, RFPs/RFIs, and cost estimations.
• Serve as a subject matter expert on the C2L BIZ suite of solutions.

What We’re Looking For:

• 2-5 years of experience in the insurance industry (Life or General Insurance).
• Ability to understand technical product specifications and work with tech teams.
• Great communication skills and proficiency in Microsoft Office.
• Male candidates only, due to field visit requirements.
• Educational Qualification: BE/MBA/MMS/PGDBA with first class throughout academics.

Why Join Us?

• Work with senior architects on transformative solutions.
• Opportunity to grow through certifications (e.g., FLMI, ALMI).
• Exposure to global insurance markets and best practices.

We at FindingPi Pvt Ltd. are looking for a Senior Frontend Developer(ReactJS) who will be responsible for developing high-quality applications and must understand business requirements and translate them into technical requirements. Also, help the team to grow and enhance their skills.

The ideal candidate should be passionate about coding and should be up for some pretty smart brainstorming. From time to time, you would be working on certain projects as team leads as well.

Roles and responsibilities:

• Developing new user-facing features using ReactJS.
• Building highly responsive, reusable user interface components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Writing automated unit tests
• Proficiency with agile development methodologies
• Documenting application changes and developing updates.

We are looking for someone who possesses:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Thorough understanding of React.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements.
• A knack for benchmarking and optimization
• Familiarity with code versioning tools, especially Github.

Must-Have

• 3 - 5 Years of experience.
• Frontend experience with ReactJs and Node.
•  

Job Location: Shivaji Nagar, Pune

Final CTC will be based on your last drawn salary, experience, and performance in the interview.

About the job

FatherShops is a dynamic and innovative company seeking a highly motivated Project Manager to join our team. As a Project Manager, you will play a crucial role in overseeing project deliverables, timelines, and resources while implementing the Scrum methodology to ensure efficient project execution. If you have a proven track record in project management, a deep understanding of Scrum, and excellent client communication skills, we encourage you to apply.

Key Responsibilities:

1. Managing and Overseeing Project Deliverables: You will be responsible for ensuring that project objectives are met by effectively managing and overseeing project deliverables, timelines, and available resources.

2. Implementing Scrum Methodology: Utilize the Scrum methodology to facilitate collaboration, productivity, and efficiency within the project team.

3. Developing and Maintaining Project Schedules: Create and maintain project schedules to meet deadlines and ensure successful project completion.

4. Client Interactions: Interact with clients, understand their requirements, and maintain excellent client relationships to ensure satisfaction and project success.

5. Proficiency in Jira: Demonstrate strong proficiency in using Jira for project tracking and management to keep projects on track and organized.

6. Prince2 Certification (Optional): Possessing a Prince2 certification is a plus and will be considered an additional advantage in your application.

7. Digital Agency Background (Desirable): Prior experience in a digital agency background is highly desirable, as it will enable you to navigate the specific challenges and dynamics of the industry effectively.

Qualifications and Skills:

- Proven Experience in Project Management:You should have a track record of successful project management, demonstrating your ability to plan, execute, and close projects effectively.

- In-Depth Knowledge of Scrum Methodology:A deep understanding of Scrum principles and practices is essential for implementing this agile framework in project management.

- Strong Project Scheduling and Resource Management Skills:You should be adept at creating and managing project schedules and efficiently allocating resources.

- Excellent Client Handling and Communication Abilities: Strong interpersonal and communication skills are crucial to manage client expectations and maintain positive relationships.

- Familiarity with Jira:Experience with Jira for project tracking is essential for effective project management and collaboration.

- Prince2 Certification (Preferred but Not Mandatory):While a Prince2 certification is preferred, it is not mandatory, and relevant experience may compensate for its absence.

- Experience in a Digital Agency Background (Highly Valued): If you have prior experience in a digital agency background, your knowledge of industry-specific challenges and best practices will be highly valued.

• At FatherShops, we value innovation, teamwork, and a commitment to delivering exceptional results. If you are a motivated Project Manager looking to join a forward-thinking company and meet the above qualifications, we encourage you to apply and be part of our exciting journey.

• Design and build advanced applications for the iOS platform

• Experience is required in IOS

• Collaborate with cross-functional teams to define, design, and ship new features.

• Unit-test code for robustness, including edge cases, usability, and general reliability.

• Work on bug fixing and improving application performance.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Working experience in iOS development using Swift, RX Swift,

• Have published one or more iOS apps in the app store

• A deep familiarity with Objective-C and Cocoa Touch

• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

• Experience with third-party libraries and APIs

• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Solid understanding of the full mobile development life cycle

• working experience on Media streaming

• Working experience on Modular programming, RX Swift, Auto layout, Push Notification & Deep Linking.

Company Background

Zimyo HRMS (A product of Zimyo | www.zimyo.com), is one of the fastest-growing employee experience platforms in the world serving over 1000+ organizations and empowering over 200,000+ employees through our SaaS-based HRMS and Benefits Platform. We help organizations streamline their entire HR and Payroll processes, with a particular focus on helping their employees with financial solutions like salary advances, personal loans, health insurance, etc.

We are a team of Product Management and FinTech honchos & alumni of distinguished institutions (IIT/IIM/ICAI) and we are building something at the cutting edge of HR & FinTech Universe (Embedded Finance is the word)! We have most recently raised Series A funding from IndiaMart and BeeNext and looking to expand our team.

We are building something that is unique, real, and Impactful. If you carry a similar passion, we'd love to hear from you!