Account Manager

Review Criteria

• Strong Business Analyst Profile
• Total 4+ YOE, of which 2+ Business Analysis
• Must have expertise in Workflows, API documentation and UI/UX specifications
• Must have experience with API integrations and troubleshooting and conducting UATs
• Must have working knowledge of RDBMS and basic SQL and Excel
• Must be a commerce graduate
• Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
• Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back

Preferred

• Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
• Experience in Order Management System or POS product

Job Specific Criteria

• CV Attachment is mandatory
• Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
• Reason for job change?
• What's your under-graduation degree (BE / Btech / Bcom / BBA)

Role & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.

• Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
• Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
• Interacting with the solution architect in supporting to architect the solution.
• Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
• Conduct user acceptance test to ensure requirement fulfilment.
• At times he/she would also have to interact with the clients to clarify requirements.
• Conduct training and provide documentation to share the knowledge of newly developed features.
• Provide support on gaps (if any) on the developed features.
• Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
• Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.

Ideal Candidate

• 4-7 Years experience required.
• Excellent analytical aptitude and problem-solving abilities.
• Process mapping - understanding of tools like Lucidchart.
• Very Methodical.
• Understanding of API Integrations.
• Understanding of RDMS - Basic SQL.
• Deep understanding of the omni retail or e-commerce or POS.
• Basic/Advance - Excel.
• Good communication, Documentation and presentation skills.
• Commerce or BTech background.

Service / Sales Associate

Work from office

Working Days: 6 days (1 rotational off)

Shift: Rotational | 10:00 AM – 7:00 PM

Eligibility

* Minimum 12th Pass/Graduate

* Fresher or 1 year experience required

* Good communication in English & Hindi

* Immediate joiners preferred

Salary

* CTC: ₹18000/- ₹30000 /-

* Take Home: ₹22,000

Interview Process

* HR Round

* Versant Test

* Operations Round

* Client Round

Job Type: Full-time

Work Location: In person

1. Create visually appealing designs for digital marketing campaigns:

• Design engaging graphics for social media posts, ads, and banners across platforms like Facebook, Instagram, Twitter, and LinkedIn.
• Develop eye-catching visuals for email campaigns, newsletters, and digital assets that align with client objectives and brand guidelines.
• Collaborate with the marketing team to ensure designs effectively communicate key messages and drive audience engagement.

2. Collaborate with cross-functional teams to produce high-quality visual content:

• Work closely with marketing managers to integrate graphics seamlessly into multimedia campaigns.
• Provide creative input and direction to ensure consistency and coherence in visual storytelling across different digital channels.

3. Maintain brand consistency and quality across all design projects:

• Uphold brand identity guidelines and standards in all design outputs, ensuring cohesive and professional representation of client brands.
• Review and refine designs based on feedback from stakeholders to achieve desired visual impact and effectiveness.

4. Stay updated with industry trends and best practices in graphic design:

• Research and adopt new design tools, techniques, and trends relevant to digital marketing and visual communication.
• Proactively share insights and recommendations with the team to enhance creative processes and deliver innovative design solutions.

5. Create the Brand Book from scratch: 

• Lead the creation of the company's Brand Book, developing comprehensive brand guidelines, visual identity elements, and brand assets.
• Collaborate closely with key stakeholders to ensure the Brand Book reflects and reinforces the brand’s values and goals.

Requirements:

• Proven experience as a Graphic Designer in a digital marketing agency or related industry.
• The designers should be familiar with the basics of video editing and can create basic reels, GIFs, and motion stories
• Strong portfolio showcasing creative design work across various digital platforms.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
• Solid understanding of design principles, typography, and color theory.
• Ability to work collaboratively in a remote team environment, with excellent communication and time-management skills.
• Bachelor's degree in Graphic Design, Visual Arts, or a related field is preferred.

Role

We are looking for a Growth hacker to join the core team. The role will start off as a strong individual contributor and later involve building the team as well as we scale. It will mean taking on full responsibility for driving revenue through ideas and actions that help meet brand, product and business objectives.

Key Work Areas

• Evaluate and enhance end-to-end customer experience across multiple channels and customer touch points
• Test and optimize marketing tactics for customer acquisition, retention and conversion rate optimization
• Manage, optimise and execute multi-channel marketing and retargeting campaigns
• Analyse own content stream to optimise content strategy
• Write crisp copy with quick turn-around time
• Optimise listing for e-commerce marketplaces  
• Draw insights from product sales data for product portfolio optimisation

React.js Developer Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

React.js Developer Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.

Requirements:

• 5+ years of experience in Testing (manual and automation)
• Experience with Open Source testing tools like Selenium, Appium, REST Assured.
• Strong command of programming language like Java
• Ability to write custom code to test applications
• Deep understanding and ability to implement OO Programming
• Experience in creating test strategy and frameworks
• Ability to spike and choose appropriate automated testing tools for given problem statement
• Exposure to version management tools like SVN or GIT
• Familiarity with automated deployment processes (CI & CD)