Customer Support Executive

About the Role

We are looking for a creative and result-oriented Marketing Manager to lead brand-building initiatives and execute marketing campaigns that drive customer engagement and business growth. This role is ideal for someone who enjoys working across both offline and digital marketing while collaborating with cross-functional teams.

Key Responsibilities

• Develop and strengthen the brand across retail and digital channels.
• Plan and execute marketing campaigns to increase brand awareness and customer engagement.
• Create cost-effective marketing initiatives that deliver measurable results.
• Drive marketing activities that contribute to retail sales growth.
• Manage the brand's social media and digital presence, including content planning and campaign execution.
• Track campaign performance, analyze ROI, and optimize marketing efforts.
• Coordinate with sales, retail, and design teams to ensure successful campaign execution.
• Monitor market trends, competitor activities, and customer preferences to identify new opportunities.

Required Skills & Experience

• 2–5 years of experience in Marketing, Brand Management, or a related field.
• Experience in retail, fashion, or consumer brands is preferred.
• Strong understanding of digital marketing and social media platforms.
• Ability to plan and execute campaigns within budget.
• Analytical mindset with experience measuring campaign performance.
• Excellent communication, coordination, and project management skills.
• Self-motivated, creative, and proactive approach to problem-solving.

Qualifications

• Graduate or Postgraduate in Marketing, Business Administration, Mass Communication, or a related field.

What We're Looking For

• A creative thinker with fresh ideas.
• Someone who can balance brand-building with business objectives.
• A collaborative professional who enjoys working in a fast-paced environment.

Experience: 2–5 Years

Schedule: Monday to Friday (5 Days Working)

Employment Type: Full-time

Marketing Specialist (Demand Generation + SDR)

Role Overview

We are looking for a highly driven Marketing Specialist who will operate at the intersection of demand generation and outbound sales development. This is a hands-on, execution-heavy role designed for someone who is comfortable owning both marketing and SDR responsibilities.

You will work closely with the Marketing Manager to support pipeline generation efforts, execute campaigns, and directly contribute to top-of-funnel growth.

This role is ideal for someone who enjoys writing, outreach, experimentation, and direct impact on revenue, and is looking to grow into a full-stack B2B marketer.

Key Responsibilities

1. Outbound & SDR Execution

• Execute outbound campaigns across email, LinkedIn, and cold calling
• Build and manage target account lists and prospecting workflows
• Book qualified meetings for the sales team
• Continuously optimize messaging, sequences, and targeting
• Track and improve response rates, meeting conversions, and pipeline contribution

2. Campaign Execution (Demand Generation)

• Support execution of integrated marketing campaigns across outbound, inbound, and lifecycle channels
• Assist in running 1:1 and 1:few campaigns for target segments
• Work closely with the Marketing Manager on campaign planning and execution

3. Content & Copywriting

• Write cold emails, LinkedIn messages, and outreach sequences
• Develop campaign messaging and value propositions
• Support content creation for landing pages, ads, and marketing assets
• Continuously test and improve copy based on performance

4. Webinar & Podcast Execution

• Assist in planning and executing webinars and podcast initiatives
• Coordinate with internal teams and external speakers
• Drive pre-event outreach and post-event follow-ups
• Repurpose content into campaigns and outbound messaging

5. Lead Management & Lifecycle Support

• Support lead nurturing and follow-up workflows
• Ensure timely engagement with inbound and outbound leads
• Maintain hygiene of CRM and outreach tools

6. Channel & Audience Research

• Identify potential prospects using LinkedIn, communities, and databases
• Build and segment lists based on ICP criteria
• Explore new channels and opportunities for pipeline generation

7. Reporting & Optimization

• Track key metrics such as emails sent, responses, meetings booked, and conversions
• Share regular updates on campaign performance and learnings
• Continuously improve based on data and feedback

Key Metrics of Success

• Number of qualified meetings booked
• Response and conversion rates across outbound campaigns
• Contribution to pipeline generation
• Campaign execution velocity and quality

Required Skills & Experience

• 2–5 years of experience in B2B SaaS / AdTech / MarTech / Inside Sales / SDR roles
• Hands-on experience with cold email, LinkedIn outreach, and/or calling
• Strong copywriting and communication skills
• Ability to execute campaigns independently with minimal supervision
• High ownership and willingness to experiment

Preferred Qualifications

• Experience in AdTech / publisher ecosystem
• Exposure to webinars, podcasts, or event marketing
• Familiarity with tools like CRM, email automation, and prospecting tools
• Prior experience in outbound or SDR roles

Soft Skills

• Strong execution mindset (bias for action)
• Attention to detail and consistency
• Curiosity and willingness to learn
• Ability to work in a fast-paced startup environment

Why This Role Matters

This role is critical to building a consistent bottom-of-funnel engine by combining marketing execution with outbound sales development. You will directly contribute to pipeline growth and gain exposure to full-funnel marketing.

Compensation

• Competitive salary aligned with early to mid-level SaaS roles
• Performance incentives linked to meetings and pipeline contribution

Location & Flexibility

• Hybrid
• Willingness to work closely with global teams and adapt to campaign timelines

Responsibilities

1. Identify new prospects via platforms like LinkedIn, Bidding Portals other portals.
2. Research client industries, pain points, and decision-makers to do the outreach.
3. Maintain and update prospect lists and track outreach activities.
4.  Run cold outreach campaigns (emails, LinkedIn, Apollo sequences).
5. Qualify leads based on project scope, budget, and timelines.
6. Represent Bombay Softwares in the first interaction & clearly communicate our service offerings.
7. Schedule and lead discovery calls to understand client requirements.
8. Work with tech leads/project managers to gather inputs for technical calls when required.
9.  Prepare proposals, SoWs (Scope of Work), estimates, timelines, and other pre-sales documents.
10. Assist in drafting contracts, NDAs, and onboarding documents.
11. Negotiate pricing and service terms with potential clients.
12. Achieve the given quarterly sales target

Qualification & Skills

Mandatory

1. Experience with lead generation using LinkedIn, Apollo, and bidding portals.
2. Strong research skills to identify target industries, pain points, and decision-makers
3. Ability to run and manage cold outreach campaigns (emails, LinkedIn, Apollo sequences)
4. Skilled in qualifying leads based on project scope, budget, and timelines
5. Confident in leading discovery/client calls and representing the company
6. Excellent verbal and written communication skills
7. Hands-on experience in preparing proposals, SoWs, estimates, and timelines
8. Familiarity with contracts, NDAs, and onboarding documents
9. Strong negotiation skills around pricing and service terms.
10. Proficiency with CRM tools for managing pipelines and tracking activities
11. Ability to collaborate effectively with tech leads and project managers
12. Proven track record of achieving and exceeding sales targets.

Role: Academic Counselor

Location: Gurgaon

About Us:

Founded in 2015 with a vision to create a globally trusted student guidance ecosystem, CollegeDekho

connects prospective students with colleges using its proprietary technology and AI-based chatbot. Its

Common Application Form platform, which enables students to apply to multiple colleges with a single

click, is India’s largest of its kind. Since its inception, CollegeDekho has guided over 85 lakh students

while successfully ensuring 1.3 lakh admissions, across all its platforms. CollegeDekho offers various

information on more than 35,000 colleges and universities across the country. Along with its offerings for

students, they also help more than 1500 colleges with their student recruitment. CollegeDekho has raised

over $53Mn from investors like Winter Capital, ETS Strategic Capital - the private equity investments arm

of ETS (creator of the TOEFL® tests and GRE® General Test), Calega, Man Capital, Disrupt ADQ and

QIC.

For more information, kindly visit www.collegedekho.com

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion

process. Maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and background.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

● Graduate in any stream.

● Comfort & knowledge of Microsoft Office (for data management)

GirnarSoft Education Services Pvt.Ltd. provides equal opportunities to all its employees and all qualified

applicants for employment, without regard to their race, caste, religion, colour, ancestry, marital status, sex,

age, nationality, disability and veteran status

• Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
• Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
• Overseeing peer editing and production review work
• Integrating use case and functional data into user documentation and examples

Desired Candidate Profile

• 3+ years of technical writing experience
• Strong written and verbal communications and experience working with content in multiple mediums
• Experience working cross-departmentally to communicate the nuts and bolts of a product
• Strong experience owning an end-to-end documentation creation process
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
• A positive attitude, willingness to jump in and tackle new challenges
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc    

• Lead and design solutions for complex testing problems by driving the requirements discussions with existing customers
• Conceptualize, design, develop and present the proposed solution; ensuring an integrated end-to-end testing solution is delivered 'right first time'
• Responsible for end to end pre-sales pursuit management in coordination with cross functional teams such as sales, delivery, horizontals, networking, marketing and process teams in global delivery model for the existing accounts
• Stay up to speed on process, practice and technology developments to ensure they enhance the solutions applied to the testing problems
• Act as a technical liaison between prospects, clients, quality engineering teams and management
• Engage with the customer build professional relationship; participate in teleconferences; lead customer workshops and presentations
• Mentor and train team members on domain and technology, help resolve any technical issues
• Travel to customer location across the geography to participate in proposal / RFP / SOW defense discussions and presentations
• Lead continuous improvement activities through contribution to technology repositories, supporting process change, leading transformational changes and driving re-use

Good to have Skills / Experience

• 14-18 years proven experience as a Solution Architect on large-scale testing accounts
• Experience as a Solution Architect or senior SME leading the development of solutions for testing complex systems, ensuring consistency with specified requirements agreed with both external and internal customers.
• Awareness of testing approaches, practices, techniques and methodologies to help design the overall testing solution
• Ability to have conversation with client (key stakeholders or key technologist at client). Ability to drive the discussion and arrive at conclusion
• The ability to see the big picture and manage multiple threads at the same time
• Well-versed in continuous integration, continuous delivery and continuous testing
• Understand and plan for commercial aspects and impact on winnability and deliverability of the solution
• In depth knowledge of one or more technical specializations including - quality engineering, release management, test environment management, test automation, test data management, testing approaches and test execution, performance engineering, development operations.
• Experience with all SDLC (Agile, Scaled Agile, DevOps) and engagement models
• Strong stakeholder relationship management and the confidence to initiate and influence relationships with and between key stakeholders
• Know the art of negotiation, persuasion and deal management

Data Platform engineering at Uber is looking for a strong Technical Lead (Level 5a Engineer) who has built high quality platforms and services that can operate at scale. 5a Engineer at Uber exhibits following qualities: 

• Demonstrate tech expertise › Demonstrate technical skills to go very deep or broad in solving classes of problems or creating broadly leverageable solutions. 
• Execute large scale projects › Define, plan and execute complex and impactful projects. You communicate the vision to peers and stakeholders.
• Collaborate across teams › Domain resource to engineers outside your team and help them leverage the right solutions. Facilitate technical discussions and drive to a consensus.
• Coach engineers › Coach and mentor less experienced engineers and deeply invest in their learning and success. You give and solicit feedback, both positive and negative, to others you work with to help improve the entire team.
• Tech leadership › Lead the effort to define the best practices in your immediate team, and help the broader organization establish better technical or business processes.

What You’ll Do

• Build a scalable, reliable, operable and performant data analytics platform for Uber’s engineers, data scientists, products and operations teams.
• Work alongside the pioneers of big data systems such as Hive, Yarn, Spark, Presto, Kafka, Flink to build out a highly reliable, performant, easy to use software system for Uber’s planet scale of data. 
• Become proficient of multi-tenancy, resource isolation, abuse prevention, self-serve debuggability aspects of a high performant, large scale, service while building these capabilities for Uber's engineers and operation folks.

What You’ll Need

• 7+ years experience in building large scale products, data platforms, distributed systems in a high caliber environment.
• Architecture: Identify and solve major architectural problems by going deep in your field or broad across different teams. Extend, improve, or, when needed, build solutions to address architectural gaps or technical debt.
• Software Engineering/Programming: Create frameworks and abstractions that are reliable and reusable. advanced knowledge of at least one programming language, and are happy to learn more. Our core languages are Java, Python, Go, and Scala.
• Data Engineering: Expertise in one of the big data analytics technologies we currently use such as Apache Hadoop (HDFS and YARN), Apache Hive, Impala, Drill, Spark, Tez, Presto, Calcite, Parquet, Arrow etc. Under the hood experience with similar systems such as Vertica, Apache Impala, Drill, Google Borg, Google BigQuery, Amazon EMR, Amazon RedShift, Docker, Kubernetes, Mesos etc.
• Execution & Results: You tackle large technical projects/problems that are not clearly defined. You anticipate roadblocks and have strategies to de-risk timelines. You orchestrate work that spans multiple teams and keep your stakeholders informed.
• A team player: You believe that you can achieve more on a team that the whole is greater than the sum of its parts. You rely on others’ candid feedback for continuous improvement.
• Business acumen: You understand requirements beyond the written word. Whether you’re working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.