Customer Support Executive

at Cashfree

DP
Posted by Reeju Datta
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Bengaluru (Bangalore)
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1 - 6 yrs
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₹4L - ₹6L / yr
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Full time
Skills
Customer Success
Tech Support
Account Management
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support Executive.The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- Providing quick, intelligent solutions to questions asked by businesses and their customers.- Handling disputes and chargebacks. In the process, we need to coordinate with multiple financial institutions and banks.- Talking to inbound leads. - Onboarding new sign ups quickly We work on trust and mutual respect.

About Cashfree

Payment Gateway, Invoicing, Marketplace Settlements, Offline Payments, COD Payment
Founded
2015
Type
Product
Size
20-100 employees
Stage
Profitable
View full company details
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