Customer Support Executive

Designation: Senior Manager

Location: Pune

Team: Business Development

Reports to: Business Head

About Source:

Source is India’s Leading Industrial Materials Platform, with presence across multiple Industries viz. Plastics, Paints, Paper, Building Materials, etc. and redefining how their Raw Materials move across the economy. We operate across Virgin Commodities, Recyclables, and Market Intelligence via Group companies. We sit at the intersection of Tech, Data, and Network. Having established ourselves as the largest materials distribution company in the Plastics sector, we are fast growing to take a leading position in other Industries. Source is geared up to grow 3x from its already leading position (read 3000cr+ in Annual Revenues), and is looking to onboard high-growth mindset individuals to join its journey.

The Hook

We have built the supply backbone and digital infrastructure. Now we need a Senior Manager – Business Development to accelerate enterprise adoption and revenue growth in Pune and surrounding markets. Your mission is to make us the preferred procurement partner for enterprise and SME manufacturers.

Your Three Main Objectives Revenue Leadership:

• Drive aggressive B2B sales growth and consistently exceed targets.
• Market Expansion: Acquire high value enterprise accounts and expand regional penetration.
• Relationship Depth: Build strategic, long term partnerships that increase retention and lifetime value.

The Toolkit (What you’ll own)

Enterprise Acquisition: New Business Development Identify, approach, and close new B2B accounts to drive revenue growth.

Relationship Management: Retention &Account Expansion Build strong client relationships and increase wallet share through continuous engagement.

Sales Execution: End-to-End Deal Ownership Manage the full sales cycle from prospecting to closure while maintaining CRM discipline and performance tracking.

Who You Are

The Enterprise Hunter: Proven track record in B2B or enterprise sales with consistent target achievement.

The Relationship Builder: Strong networking skills with the ability to engage decision-makers across levels.

The Negotiator: Excellent communication and closing skills with strong commercial understanding.

The Executor: Target-driven, analytical, and disciplined in managing pipeline and performance metrics.

Why Source? (The Value Prop)

Ownership: You own your region and revenue charter.

Growth Platform: Be part of a fast-scaling B2B technology platform transforming industrial procurement.

High Impact: Direct contribution to expansion and revenue strategy.

Upside: Competitive compensation with performance-linked incentives.

🚨 Priority Requirement – Salesforce Architect

📍 Locations: Bengaluru, Mumbai, Hyderabad, Delhi, Mohali, Pune

⏰ Shift: Noon

We are hiring a Salesforce Solution Architect to lead transition from Salesforce Classic to Lightning.

Why this role matters:

This position will drive scalable, user-friendly solutions leveraging native Salesforce capabilities, reducing custom technical debt, and enabling a seamless associate experience across resident services and call centers.

Key Responsibilities:

Lead the end-to-end migration strategy from Classic to Lightning.

Redesign data models (standardize Leads/Opportunities where applicable).

Configure Lightning features: Dynamic Forms, Flows, Omni-Channel, Lightning Pages.

Recommend and implement AppExchange solutions.

Collaborate with cross-functional teams to deliver incremental releases.

Ensure compliance with security, profiles, and permission sets.

Act as a trusted advisor for Salesforce roadmap planning.

Qualifications:

✔ 6+ years Salesforce experience (3+ years in Lightning).

✔ Strong expertise in Service Cloud, Marketing Cloud, case management & digital engagement.

✔ Hands-on Classic-to-Lightning migration experience.

✔ Deep understanding of low-code/no-code tools (Flows, Dynamic Actions).

✔ Salesforce Certified Application/Solution Architect (preferred).

✔ Excellent communication & stakeholder management skills

If this is inline with what you are looking at, please share your resume here

About the Company

We are a young, fast-moving startup building products where design directly influences how users think, feel, and interact. You will be working closely with the founders and will have real ownership over shaping the brand and product experience.

What You Will Do

• Design digital assets for product interfaces, marketing campaigns, and brand materials.

• Work with engineers to ensure smooth, accurate design-to-development handoff.

• Create visuals, presentations, and basic motion content using Figma, Canva, and video tools.

• Contribute ideas during brainstorming sessions and help evolve the startup’s overall design language.

• Assist in building UI layouts, design systems, and prototypes for web and product experiences.

• Maintain design consistency and clarity across all user and brand touchpoints.

Important

All shortlisted candidates will be required to complete an assignment as part of the selection process.

Dot Net Developer

Location: Remote

Experience required: 2-15 years

Roles and Responsibilities:

In this role, you will be responsible for designing and developing enterprise-grade applications. As a member of the team, you will be expected to take ownership of individual platform components.

Key responsibilities include:

• Developing back-end web app applications.

• Creating servers and databases for functionality.

• Test and debug various applications

• Review and refactor code

• Designing and developing APIs.

• Strong understanding of relational databases

Basic Technical Qualifications

• 2+ years experience in building out enterprise-grade applications

Must have strong hands-on development experience in the following:

• .net framework (c#)

• .net core

• Exposing and consuming JSON-based RESTful services

• MongoDB, SQL

• Oops Concepts

• Troubleshooting abilities

• Experience with unit testing

• Familiarity with Agile methodologies

• Experience in the end-to-end release of highly reliable applications including development

• and testing

• Bachelor’s degree or equivalent in Computer Science/Software Engineering (or related fields).

Soft Skills

• Strong work ethic and dedication

• An aptitude and interest in both technology and business

• Excellent written and verbal communication skills are a must.

• Highly motivated and interested in following up on detailed business or technical issues

• and understanding the functional and technical impact of any change

• Willingness to take initiative and work independently

What you will do:

• Planning concepts by studying relevant information and materials
• Illustrating concepts by designing examples of art arrangement, size, type size and style
• Preparing finished art by operating necessary equipment and software
• Communicating with teams about layout and design
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Adobe illustrator (must)

You should apply If you:

• Bachelor’s degree in graphic design or related field.
• Experience as a graphic designer or in related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Adobe illustrator, Photoshop
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
• Experience with computer-aided design.

An innovative place to explore next-generation technologies for students and all techenthusiasts.

A team of highly charged dynamic individuals, a cohesive unit that has been driven with the desire totransformthewayEngineeringandSTEMeducationislookedatandaccessedaroundtheglobe.Havingthemodest of starts in the year 2012, we have grown from strength to strength, thanks to our team of highlymotivated engineers and curious learners who took it upon themselves to develop a product that couldusher in making Robotics ubiquitous. The brand SP Robotic Works strives to be the first one globally tointroducetomorrow’sgenerationstothe world of techlearning.

Today, the company has India's Largest Network of Maker Labs and is also spreading its wingsInternationally with debut in Australia. , the company introduces learners to othercutting edge fields too such as Internet of Things, Virtual Reality, Computer Vision and more etc. With an aimto reach millions of students every year across 10+ countries by 2025, the team has ensured qualityeducationtoallstudentsthroughitspersonalizedandgamifiede-learningplatformwhichsynchronizeswiththehands-onkitdevelopedbytheteamfor learningvarious technologies.

The backbone of the company is its community - that is considered the most active tech community in Indiainnovatingitswaythrough variousIndustrysectors. Withopportunitiesfor learnerstoapply theireducation in real-time, every initiative is undertaken with the aim of making learners not just become awareofcuttingedge concepts,but tomake them creatorsandarchitects of asustainablefuture!

Job Description:

We are looking for a candidate with 5-8 years of experience in Agile methodologies like SCRUM, XP, Kanban, SAFe and fluid, along with in-depth knowledge of agile values, design thinking, customer value, product management, etc. with strong experience in Agile transformations from design to implementation.

Responsibilities:
- Preparing monthly project status updates and capital forecasts per established processes
- Disrupting and improving the way teams work by increasing organizational agility to produce dramatically better outcomes
- Preparing and conducting periodic project status reports to update teams and executive management regularly on progress, risks, and issues
- Understanding break down of backlog into tasks, defining effort (as complexity), and estimating initial remaining hours
- Designing an optimal system by meeting project requirements while maximizing characteristics such as scalability, security, reliability, durability, and cost-effectiveness
- Facilitating the process for building up multiple products parallel and doing continuous integration

- Focusing on customer values, coaching teams to embrace the right mindset in ways of working (cadence, ceremonies, tools), and on-boarding new teams with the setup of working processes

- Anticipating and identifying impediments (systematic, behavioral, etc.) and working with

the right team members to resolve them

- Monitoring the team's outcomes and dynamics while assisting them in improving team performance and agile maturity

Required Skills:
- Experience with Jira or any other Agile project management tool
- Good understanding of Agile development processes
- Strong working knowledge of technical engineering best practices including test-driven development, continuous integration, DevOps

- Good Documentation and Reporting Skills
- Good Analytical and Problem-solving skills

- Good Communication skills

- Strong Decision-making skills

Note: Certification in CSM, PSM or related field will be an added plus

Perks and Benefits 

Medical Insurance and other perks.

Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.

Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.

We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!

• Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
• Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
• Career Progression: Senior Full Stack Engineer, Technical Architect

• Work in a product-development team capable of independently authoring software products.
• Guide junior programmers, set up the architecture, and follow modular development approaches.
• Design and develop code which is well documented.
• Optimize of the application for maximum speed and scalability
• Adhere to the best Information security and Devops practices.
• Research and develop new approaches to problems.
• Design and implement schemas and databases with respect to the AI application
• Cross-pollinated with other teams.

HARD AND SOFT SKILLS

Must Have

• Problem-solving abilities
• Extremely strong programming background – data structures and algorithm
• Angular/React, Strong UI/UX skills
• Very strong python background, TDD, CI/CD,
• Software design skills i.e., OOPs, design patterns
• SQL, NoSQL – design of schemas and databases
• Microservices architecture, Cloud native apps

Good to Have

• Enterprise Design Patterns
• Distributed Systems
• Exposure to ML and Data Science
• Docker, Kubernetes, AKS, Kafka, Graph databases