22+ Key account management Jobs in Mumbai | Key account management Job openings in Mumbai
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What will you do at Fynd?
- Maintain a healthy bottom line and the top line on Fynd Store, strategize and plan the sales in order to ensure the brand grows on Fynd Store.
- Expand the relationships with existing Brands by continuously proposing solutions that meet their objectives.
- Achieve / exceed target KPIs including : Sales%, Orders %, monthly Application usage, and Non Performing Brands/Stores
- Prospect and acquire brands for the platform by closing deals with the best brands across the country
- Understanding the brand proposition, negotiating with brands on commercial agreements, and setting proper expectations
- Overseeing the onboarding process for new brands on to the platform and working with various stakeholders inside and outside for quick turnaround
- Building strong communication channels at all levels of the brand organization to strengthen relationships, successfully execute initiatives, and drive growth
- Being hands-on with data, create dashboards and reports to share with brands you manage on the platform.
- Working with the brand’s internal marketing team to strategize and execute new and relevant marketing campaigns and promotion plans to drive brand visibility, traffic, and transactions.
- Identifying opportunities to deepen the relationship with the brand organization; expanding the product and brand portfolio
- Maintaining a broad understanding of the brand’s P&L, revenue targets, and gross margins and using it for better decision-making
- Staying updated on retail and digital trends.
- End-to-end ownership of the brand’s business growth.
Some specific Requirements
- 3 -6 years of relevant experience in category management, retail management, or the e-commerce industry.
- Self-driven individual who takes initiative and complete ownership of their work
- A decent understanding and/or a strong interest in the Retail/e-Commerce sector, brand awareness, and retail trends.
- Work experience around Front end retail will be an added advantage
- Excellent communication, interpersonal and relationship-building skills
- Basic digital marketing understanding.
- A customer-centric, creative, and analytical problem-solving mindset
- Advanced data handling/Excel skills and a keen eye for detail
- Open to short/long term travel at short notice or relocation
- Assisting senior team members in identifying opportunities to capture new brands and working with the team to craft a compelling pitch to get the brands on board
- Taking full accountability for the brand’s P&L and ensuring great performance and growth.
Responsibilities •Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought. •Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner. •Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client •Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives •Liaise directly with the client, including when required with the senior management •Convey progress on the account including presenting to the client periodically on achievements and growth. •Build case studies that can be used both with the client and within the organisation to demonstrate the effects of loyalty and working with the organization
Responsibilities:
- Lead implementation of companies in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the company institute partnerships team, institute management and companies inside sales team
- Account management: Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L; owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of out performance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things from scratch. We are looking to hire a Program Manager who can own verticals and lead functional teams within the company for execution. This is a high-impact, critical role to craft the future roadmap of the organization
Responsibilities:
- Lead implementation of orgn in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the org institute partnerships team, institute management and org inside sales team
- Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of outperformance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
- Self-starter with a high sense of ownership Comfortable to work with minimal supervision
- Hungry to learn and grow
- Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action Have the temperament to experiment and execute in uncertainty
- Hustler Ability to generate resources to solve a problem
- Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented
- Deeply care about delivering value and making an impact on customer's lives
- Startup experience is a must
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
- Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
- Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
- Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
- Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
- Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs
- Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
Batik, a product by Tartan, provides a fintech-based platform (startbatik.com) that has been built from the ground up to natively support a wide range of organizations and employers. Through Batik, employees are empowered to use customizable and flexible benefits with easy access to a marketplace that has multiple products like quick loans, credit cards, insurances, gadgets, Coupons, Gym memberships etc.
Starting as a feature of one of our products at Tartan, Batik has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic rewards, recognition, and much more.
If you are a self-driven individual, excited to grow the business rapidly through creative, well-executed outbound strategies. Tartan is the right place for you, you will get to build, refine, and execute the outbound sales process & strategy, driving critical top-of-funnel opportunities. Your role will combine product, technical, and industry knowledge that will help us build amazing products and better businesses
What will you do?
- Directly responsible for questions on new clients, managing key accounts, engaging with customers, and driving key objectives
- Actively plans and executes Tartan's sales strategy, proactively identifies new opportunities in the open market, increasing Tartan's footprint of business and solutions with assigned customers
- Execute paperwork, negotiate pricing contracts, own go-lives, and post-sales service
- Regularly conduct structured review sessions with internal & external stakeholders
- Be the face of the organization, representing the company mission, vision & objectives
- Work coherently with internal cross-functional teams, ensuring coordination, effective communication, and team spirit
- Be a part of a growing and aggressive sales team, help execute business objectives, strategies, and growth plans of the company
You will be a good fit if you have the below
- 2+ years of work experience, preferably in B2B sales, strategic alliances, and account management customer-facing roles especially in technology product sales.
- Immediate joiners will be preferred.
- Superior verbal and written communication skills
- Experience with interaction with CXOs.
- Desire to develop product expertise and evangelize TartanHQ’s mission & value proposition to drive sales growth
- Strong interest in technology and financial services; intellectually curious
- Proficiency in using/helping setup CRMs
- Self-starter who is able to define and manage their own work streams
Why Tartan?
- Brand new Macbook
- Stock Options
- Health Insurance
- Unlimited Sick Leaves
- Passion Fund (Invest in yourself or your passion project)
- Wind Down
at Decimal Point Analytics
Roles and Responsibilities
Essential Functions / Responsibility:
Desired Candidate Profile
Business Development/ Sales Manager profile with a Foreign client-facing role ( US & UK) and has some experience in the IT services/ Data industry. Please look for candidates who are working in data/technology/digital consulting companies.- Main point of contact for specific accounts
- May not oversee the day-to-day running of the account
- Primarily responsible for managing that account and maintaining an excellent client relationship.
- Establish budgets with the client
- SPOC for any conflict resolution
- Leads Account reviews
- Writes creative briefs, and approves payments to and from the client
- In charge of contracts and contract renewals, quality control on the account
- Actively pursues new opportunities with the client - The more opportunities, the more work, and money, for BIW.
Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience, preferably in the Personal Care Category.
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.
Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.
A curated marketplace for consultants and on-demand expertis
Some of the qualities we are looking for are:
- Self-starter with high energy - solid experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 12+ years of relevant work experience, preferably in a B2B setting
- Operations and Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity
Key responsibilities:
- Account management & BD support
- Own and build strong relationships with key clients assigned which would primarily be the big consulting firms and international firms. This will include staying inregular touch with clients, updating them on new products and services
- Thinking through ideas to expand Flexing It's work in each key account - mapping businesses where we aren't present, identifying priorities for the client
- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
- Represent Flexing It externally and undertake calls and presentations with new clients
- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities
- Client support for projects
- Understanding requirements of organizations and guiding Manager and associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal useof the technology)
- Reviewing the shortlist of consultants for a project and sharing those with the client
- Supporting associates where needed on consultant interaction for negotiation on fees etc
- Staying in touch with clients for query resolution and any support required
- Cross-cutting initiatives
- Own and drive cross team projects from time-to-time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.,
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
What you will do:
- Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
- Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
- Proactively assessing, clarifying, and validating partner needs on an ongoing basis
- Identifying, advising and assisting in implementing new or improved products, processes and procedures
- Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
- Identifying key new partners and securing the relationship
- Taking care of all commercial and contractual negotiations with the partners
- Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
- Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
- Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
- Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head
Desired Candidate Profile
What you need to have:- MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
- Alliance or Lending experience is a plus
- Ability to articulate complex issues clearly to partners, management and internal departments
- Continuous learning mentality and eagerness to challenge/ improve current processes
- Creative and strategic thinking with problem solving attitude
- Strong sales orientation – driven by results – and commercial awareness
- Self-motivation and ability to handle stressful situations and failure
- Good initiatives on getting leads and partner
- Excellent MS Excel skills and confidence in timely reporting
- Excellent communications with superior written, verbal, presentation and interpersonal skills
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
CarWale Job Opportunity |Key Account Manager - Delhi & Mumbai - Enterprise Solutions
Department - Enterprise Solutions
About CarWale:
- About CarWale
CarWale is India’s largest and most preferred auto destination. We have been assisting buyers to make an informed buying decision through our website and mobile app. Over the last 14 years, our only aim has been to make car buying simple for our consumers. Today we serve over 20 million unique visitors every month, and at least one third of the country’s car buyers go through Carwale.com at some point during their pre purchase research.
Before you sign up with us, we would love to tell you more about the team you are going to be part of and believe, it will help you take the right decision.
About Enterprise Solutions:
Enterprise Solutions is the core solutions team within the company that interfaces with the largest advertising clients and devises customized marketing and technology solutions to suit their needs.
Role Requirement
Exp req- 1-3 yrs, from Tier 1 MBA College
Skills req- Sales, Business Development, Presales.
Auto, Consulting background preferred
Job title: Sr. Customer Success Manager |
Work Location: Mumbai/Remote |
Division/Department: Customer Success Onboarding |
Reports to: Lead CSM |
Essential Duties and Responsibilities:
|
Education and/or Work Experience Requirements:
|
Recruitment-Tech Platform | Remote/ Mumbai
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
Disruptive Digital Healthcare Platform
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare.
- Meeting monthly, quarterly and annual targets
- Executing effective product demonstrations.
- Negotiating deal terms and onboard doctors
- Training the Doctors, Paramedics and other staff on using the application after installation.
- Assessing the market, identify and gather competitor information.
- Resolving all queries from the doctor and medical staff regarding the application.
- Being the voice of the physician for product (EMR and App) related features/ improvements in internal discussions
- Liaising with product team in closing product new feature road map/ bugs as and when required
- Making the doctors aware of any new features/ product changes and train them on the related changes.
- Being responsible to develop and maintain metrics and management reports
Desired Candidate Profile
What you need to have:- Bachelor in Biotech/ Engineering/ Science/ Commerce
- Experience in regularly meeting and closing sales with MD physicians – CP, Pedia, Gyne, Dermatologists, Psychologists etc
- Understands health tech products and ability to explain the complex business solution in simple terms to physicians
- Exceptional communication and analytical skills
- Knows MS Office, MS excel and power point
- Proficiency in the local language for the given city
- Working relationship with set of doctors in the given city for lead generation
- Experience in relationship handling with super specialists like Cardiologists, Oncologists, Neurologists etc
What You’ll Do:
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
- Ensuring the adequacy of sales-related equipment or material
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Ensure adherence to laws and policies
- The focus for the Sales Operation Manager is to align the Sales team effort to quarter objective and contribute to the outcome.
- The position requires a complete understanding of the business-to-business sales cycle and ability to use knowledge to increase efficiency and effectiveness.
- Coordinate integration of the sales methodology and content usage into the company’s CRM/ automation application. Explore data management platforms to increase efficiency
- Analyse sales data and creates processes to drive accurate 30-60-90 Day forecasting & funnel management.
- Update & manage the sales content portfolio in conjunction to Product & Marketing initiatives , introduce & improve methods to deliver content to the sales team which are handed out to the market
Who You Are
You are an enthusiastic person and people manager with the ability to teamwork, collaborate their skills and be a supportive team member . You appreciate that “done” is better than “perfect” and find entrepreneurial ways to persevere through obstacles. You manage Cross-functionally, but still move fast to get things done. You believe in the vision of WorkAmp while striving for continuous and ongoing sales efficiency and quality improvements to provide the best Office Solutions for our members. You also have the following:
- Proven experience as a sales coordinator or in other administrative positions will be considered a plus;
- Experience in Sales Operations in the past
- Good computer skills (MS Office)
- Proficiency in English
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with high level of dedication
- BSc/BA in business administration or relevant field;
- certification in sales or marketing will be an asset
• Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets.
• Ensure company-wide consistency in client service and sales procedures.
• Utilize product solutions and marketing teams to refine service offerings.
• Client service executives additionally develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
• Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations
• Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.
Female candidate preferred
Hiring BDM - International Sales
Requirements:
- 4+ years of business development experience
- Revenue Generation and PNL
- Exposure in international markets for business development specifically in Australia region.
- Proficient in Preparing SOW/Business Proposals
- Good Knowledge and Experience in responding on RFI/RFP
- Candidate with a VISA preferred
- Should have travelled overseas with relevant visa for countries like Australia/ USA/UK/Canada/New Zealand etc.
If interested and suitable revert back with an updated CV