Enterprise Sales Executive

"Bridging the gap between the Client and their prospects i.e. end-users - by providing authenticated, customized Software solutions"

One who is able to manage all aspects of the sales process including lead management, qualification, evaluation, closure and will play an integral role in the success of the overall sales team. 

Key Responsibilities

• Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline. 
• Manage and track customer and transactional information in the CRM system. 
• Coordinate resources throughout the sales cycle, including product support and sales engineering. 
• Nurture and expand the company's relationship with customer accounts of all sizes. 
• Provide regular reporting of pipeline and forecast through the CRM system. 
• Practice effective, excellent communication with management, customers and support staff. 
• Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts and customer care. 
• Operational responsibilities include accurate pipeline reporting and quarterly sales forecasts are done smoothly and effectively.
• Foster a culture of engagement and excitement that drives high-customer and employee satisfaction
• Introduce WebEngage's Solution to appropriate buyers within the Targeted Geographical Market - India
• Identify Key Decision Makers (CXO level) by performing research and using prospecting tools
• Build & grow networks in legacy businesses & conglomerates. 
• Handling RFI/RFP, proposal writing & leading commercial negotiations
• Perform Client-need Analysis, track their pain-points to develop a reach-out strategy.

Who you are

• Experienced – 4to7 years in Enterprise SAAS/selling Software Solutions (USD 100K++ ARR)  in India markets including both transactional sales and strategic selling experience. 2to3 years in BFSI domain. 
• Performer - Consistent over achievement of sales goals in a large geographic territory
• Missionary - Highly driven individual with an execution focus and a strong sense of urgency and a belief in the client's mission
• Entrepreneurial - You've worked with start-ups and emerging organizations. You understand how to build and grow a successful business
• Domain - Experience with analytics, data, databases or business intelligence preferred. Bachelor's Degree with a technical or business focus preferred
• Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Excellent Communication - You know what to say and more importantly, how to say it
•  

• Research and recommend prospects for new business opportunities
• Research and analyze sales options
• Build and maintain relationships with clients and prospects
• Stay current with trends and competitors to identify improvements or recommend new products
• Collect and analyze information and prepare data and sales reports
• Attend workshops to learn more technical and professional skills for the job
• Build and maintain professional networks

• Cold calling, relationship building, follow up through emails.
• Generating new sales orders.
• Acting as a bridge between customers & the company.
• Identify relevant new business opportunities
• Efficiently and effectively process assigned opportunities into new business sales
• Research and build new and existing prospect accounts (i.e., adding contacts, sending regular emails, appointment setting)
• Consistently meet or exceed monthly and quarterly sales targets to secure new business

Specific Skill Set:

• Must be Very Good at English & Kannada Communication.
• Should have at least 2 years of experience as a Sales promoter in the medical field.
• A strong desire to become a sales professional.

Job Description - 

Student Success Manager - (1-3 Years)

Or 

Sales Interns - (0-1 years)

About EduRev

EduRev is building the Netflix for Education with a layer of social networking. We aim to make the process of education and learning so effortless and engaging that you don’t feel the need to go to a school or coaching center anymore. EduRev essentially stands for Education Revolution and we are looking to achieve nothing less.

EduRev has over 9 million students and adds around 10 new users each minute. We are backed by Y Combinator, Artiman Ventures, and prolific angel investors like Anand Chandrashekaran (Ex-Director at Facebook Messenger, Ex-CPO at Airtel & Snapdeal), Martin Basiri (CEO, Apply Board), to name a few.

We have won the Best App award (for learning) by Google, the Startup of the Year Award by TieCon, and the mBillionth Award for Learning & Education in South Asia by the Bill and Melinda Gates Foundation. 

Our Journey and the plan ahead

We started our entrepreneurial journey 🚀right after college to solve two critical problems in the education system:

• Even though each child is unique, there is no personalisation in the way we are taught 👩🏻‍💻
• The average teacher-student ratio in India is ~ 1:50, which creates a high dependency on good teachers
• A product designed with a student-first approach

Since our inception we have 👇🏻:

• Managed to create a product that our users have loved: In the NPS survey, 87% of activated users are selecting 9 or 10 out of 10.
• Sold 70k+ subscriptions organically across 30 countries including India
• Collectively solved more than 2Mn doubts organically (our user to answer metric is 10x that of Quora)

We are looking for young and smart sales enthusiasts who will become the face of EduRev and communicate with our end users.

About the role

As a Student Success Manager, you will be an individual contributor assisting EduRev’s sales and growth efforts by contributing to new customer acquisition and retaining existing customers by constantly supporting them. Your responsibilities will include (but are not limited to):

• Understanding the product and the target market audience. Become a product evangelist first.
• Handle the problems faced by users in real-time
• Ensuring that EduRev offers customer experience to all its users across multiple platforms.
• Communicate with users on a regular basis to understand how we can improve the product further and understand the problems faced by users.
• Run experiments to understand the processes which get the maximum conversion & ROI.
• Making outbound calls to potential users, understanding the context of a student's preparation, assessing his/her learning patterns and pitching relevant products and making a sale.
• Building an empathetic relationship with the students and understanding their motivation levers and genuinely guide them in taking the right decision.
• Increase the brand awareness among users through direct interaction with the users & their parents.

Desired Candidate profile:

• You are genuinely excited to help students and ready to put yourself in the students’ shoes and advocate for them when necessary.
• You have experience in using CRM tools from the scratch and have an understanding of how to utilize them for conversion improvement.
• You have proven inside sales experience for a B2C product preferably in an EdTech company.
• You are the one who can communicate EduRev's vision to retain the users, increase their experience and loyalty and acquire new learners on the platform.
• You have strong interpersonal skills and experience in dialling dozens of calls per day.
• You are already a star performer and have the fire to achieve your weekly and monthly targets.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.