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Role: Research Associate Position Description Research • Understanding the requirement of the client and creating a long list of the target organizations. • Mapping of various organizations and determining designations/ organization structures with accuracy. • Creatively network with people to get insight into organizational changes and developments to augment the database. • Track newspapers/ websites for developments in Financial Services (Private Equity Investments, Investment Banking Deals etc..) and related sectors. Delivery / Execution • Carry out widespread research to find suitable candidates for on-going positions. • Network extensively to gather meaningful data on the trends in the industry, challenges in the sector etc. in order to tap into the right area for sourcing. • Assist the team in managing Candidate – Client expectations. • Facilitate seamless Candidate – Client communication viz, interview scheduling. • Assist the team in handling the entire life cycle and thereby ensure smooth closure of the position. Report – Writing, Presentation & Database Management • Create mapping report basis the research done for various positions. • Report writing for on-going mandates – Long Lists, Candidate Evaluation, Comparative Analysis etc. • Update internal databank on real time basis. Desired Skills and Experience • Headhunting • Mapping • Cold Calling • Online Research • Professional Networking
Role: Research Associate Position Description Research • Understanding the requirement of the client and creating a long list of the target organizations. • Mapping of various organizations and determining designations/ organization structures with accuracy. • Creatively network with people to get insight into organizational changes and developments to augment the database. • Track newspapers/ websites for developments in Financial Services (Private Equity Investments, Investment Banking Deals etc..) and related sectors. Delivery / Execution • Carry out widespread research to find suitable candidates for on-going positions. • Network extensively to gather meaningful data on the trends in the industry, challenges in the sector etc. in order to tap into the right area for sourcing. • Assist the team in managing Candidate – Client expectations. • Facilitate seamless Candidate – Client communication viz, interview scheduling. • Assist the team in handling the entire life cycle and thereby ensure smooth closure of the position. Report – Writing, Presentation & Database Management • Create mapping report basis the research done for various positions. • Report writing for on-going mandates – Long Lists, Candidate Evaluation, Comparative Analysis etc. • Update internal databank on real time basis. Desired Skills and Experience • Headhunting • Mapping • Cold Calling • Online Research • Professional Networking
The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English
Required Skill Set: ï‚· Worked as a Market Research Manager / equivalent with a proven track record of working on large global / local primary qualitative and quantitative research projects ï‚· Relevant coursework and 3+ years of related experience ï‚· Experience in a client-side research role or in business consulting (mandatory) ï‚· Working knowledge of statistical tools like SPSS, Minitab (mandatory) ï‚· Solid Knowledge of Qualitative and Quantitative Research Analysis, Questionnaire Development & Design ï‚· Excellent communication skills ï‚· Experience / practice in market research and analytics with hands on experience in Research Design ï‚· Extensive working knowledge in Research Planning, Sampling Design, Questionnaire Construction, Market Research Program Managem ent and Client Servicing ï‚· Understanding of leveraging different internal and external sources of customer data ï‚· Ability to Identify important insights and use them as the basis for compelling, actionable recommendations ï‚· Ability to manage self effectively; solve most problems independently and ask for help early when needed ï‚· Manage the research process, including selecting, briefing and managing research vendors ï‚· The passion for understanding the customer and driving improved customer experiences so that the business benefits ï‚· Willingness to adapt to areas of work such as social media analytics, digital marketing analytics & advanced analytics Role Description/ Responsibilities: Overview of role: We do online primary custom research and social media analytics for digital clients. The role would involve executing custom research projects for our digital clients, which would involve understanding of quantitative and qualitative research methodologies, questionnaire design, sampling, data quality monitoring, data analysis, social media analytics and report preparation.
New Business Development • Generating business leads from the existing database, through references, existing clients, etc • Identify potential prospects and contact them for meetings • Cold call as appropriate within the market to ensure a robust pipeline of opportunities • Prospect for potential new clients and turn this into increased business leading it to closure and meet sales targets • Meet potential clients and the decision makers within the client company • Research for new Corporate leads on internet, Social/ Professional websites, etc Contracts & Quotation • Develop proposals and coordinate with the superiors for the quotation. • Follow up with the superiors on the business margins and final rates to be proposed to the client. • Revise the quotation in line with the margins in case of negotiation. • After the confirmation on final rates with superiors & Client, prepare the contract and send to the client. • Keeping a track of clients’ contract expiry and pitching for renewals Key Accounts Management • Handle the Operations Activity of clients like Anchor/USV/TVS LS which includes the client requirement of transport. • Understanding the requirement from the client and coordinating with Booking department to arrange & book the vehicle. • Ensuring that entire process of transportation happens smoothly & seamlessly Follow up & Coordination • Collect the consignment details from the client like Pickup location, Destination of consignment, Pickup date, etc. • Sending the client details to the Booking team for processing the Transaction • Coordinate with the billing team for the invoices • Follow up with the Dispatch Team on the status of the transportation • Ensuring smooth completion of the Client Booking in connection with the Dispatch team • Follow up for the payments from the client MIS/Documentation • Providing the monthly Sales MIS Report to the supervisor
Sales Executive Do you thrive on working with the cutting edge technology? Working with innovators in the early stages of ideas, products, and platforms? Do you want to transform an industry? Crave new challenges, hard problems using the latest in battery technology? At ION Energy we are building the world’s most advanced battery management and intelligence platform. ION was founded by a team of PhD's with decades of experience in advanced electronics and battery systems. Our groundbreaking and patented BMS technology acts as the core of high-performance applications like Electric Vehicles, Telecom Towers, DataCentres & More. As a Sales Executive at ION Energy you will be responsible for identifying and establishing contact with potential customers for battery management and intelligence systems. You will drive the prospected through the sales funnel and be fully responsible for lead conversion. You will also be required to travel around the world visiting & exhibiting our platform at leading trade shows. What you will do: You will initiate and lead the sales conversation as SPOC for new inbound leads/prospective customers Work independently as part of salesforce to achieve team & individual business goals Grow revenue & gain market share in the BMS & Analytics business Serve as the lead point of contact for all assigned customers & account management matters Build and maintain strong, long-lasting customer relationships with Automotive OEMs and Tier 1 Battery Suppliers Ensure the timely and successful delivery of our solutions according to customer needs and objectives Coordinate customer service and technical support teams to support customers Provide regular sales forecast & reports This is you: BSc or Masters in Engineering (Electronics preferred) Knowledge of Automotive Electronics, Lithium-Ion Batteries, Battery Management Systems (Preferred) 2+ years of enterprise sales OR sales experience with Automotive component supplier Proven track record of meeting and exceed revenue targets Ability to quickly understand complex problems and package custom solutions for customers Self-Starter executive, capable of taking a sales conversation from start to finish line Ability to prioritize multiple customers, projects and adhere to business-critical deadlines Excellent written and verbal communication for international sales Our culture is founded on ensuring openness, extreme ownership, full responsibility and unfiltered honesty. We value excellence and look for strengths, resilience, curiosity and above all, moral fibre. Come join a high performance team dedicated to accelerate the Earth’s transition to an all-electric future.
