Account Management Jobs in Mumbai

We are looking to hire Client Relationship Executive/Senior who will be responsible for building and maintaining relations with clients and key personnel within customer companies. Conducting business reviews to ensure clients are satisfied with our products and services. Alerting the sales team to opportunities for further sales within key clients.About our Client :We currently offer a digital on-boarding solution for banks, NBFCs and other financial institutions. Most banking services are going digital but one key process that is still offline and hampers consumer experience is regulatory compliance. There is a pressure to dilute digital KYC however digital has higher risk. We believe that through a combination of Artificial Intelligence and blockchain we can ensure that digital compliance is convenient but yet secure.Client's Mission :We are building a global digital trust system.This has three main components :1. Ability to uniquely identify and authenticate - entities2. Know more background information about these entities3. A system of reward and punishment which reinforces trust- We are looking for candidates who will be in charge of managing a company's relationships with its customers. They are in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. Client Relationship Executives/Senior may be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. This is a unique opportunity to join a truly innovative team.   - Candidate will be working in an incredibly fast-moving business and have the opportunity to make valuable contributions. The successful candidate is a senior sales professional with a willingness to work in a start-up environment. This is a rare opportunity for the right candidate to forge a career in India's fastest growing sectorKey Responsibilities and Accountabilities : - Responsible for building, nuturing and maintaining relations with clients and key personnel within customer companies.- Conducting business reviews to ensure clients are satisfied with our clients products and services.- Alerting the sales team to opportunities for further sales within key clients.- Generate sales among client accounts, including up-selling and cross-selling- Operates as the point of contact for assigned customers- Develops and maintains long-term relationships with accounts- Makes sure clients receive requested client products and services in a timely fashion- Addressing customer concerns and complaints- Communicates client needs and demands to senior management- Forecasts and tracks client account metrics- Manage projects within client relationships, working to carry out client goals while meeting company goals- Identifies opportunities to grow business with existing clients- Coordinate with internal cross functional teams working on the same account to ensure consistent service- Collaborates with sales team to reach prospective clients- Service multiple clients concurrently, often meeting deadlines- Keep records of client transactions- Study competition to find new ways to retain customersSkills & Abilities :- Proven experience as a Client Relationship Manager/Executive.- Excellent communication and negotiation skills- Knowledge of FSI clients' business - ability to understand client's business, their market sector, regulation compliance and be able to discuss knowledgeably with the client.- Ability to work well with a teamQualification & Experience:- Business Management Degree from Top Universities, Account Management Experience, Client-Focused Solutions Experience, Ability to Communicate Client Needs with Senior Management, Talent for Influencing Client Management, Ability to Manage Multiple Projects and Clients, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills.Aptitude/Personal Profile :- Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.- Problem solving aptitude- A customer-oriented attitude.- Drives results - achieves high levels of customer satisfaction.- Exhibits professional excellence - strives for self-improvement.- Proactive problem prevention and issue resolution leadership ability.- Communicates effectively-tailored messages appropriately to various stakeholders.- A passion for events and willing to make a difference in the delivery of the same.- A desire to over-deliver in all aspects of the role- Self starter and hard worker- Meticulous attention to detail

Patient Care manager: Salary: 4-9 LPA   About ZenOnco.io:   ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support). To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment. We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions. We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today. Company introduction video: https://bit.ly/ZenOncoIOintroduction     Roles and responsibilities:   * Educate the patient on offerings of ZenOnco.io * In-bound sales to drive conversions from leads * Customer interaction and correspondence * Making on call appointments to talk to existing and potential clients * Persuading clients to buy your company’s services * Providing an after-sales service * Keeping records of sales and customers * Reporting information back to head office about customer needs * Patient medical data collection * Process mapping from case initiation to delivery of consultation * Collaborate across teams to ensure quality and coordinate care delivery * Working with the tech/product team to optimize operations * Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable * Responsible for managing patient relations and complaint activity. * Liaison between patients, their families, and the organization's physicians, departments and administration. * Ensures thorough and timely resolution of patient issues, concerns, and complaints.   To be a healthcare salesperson, you’ll need: * Excellent sales and negotiation skills * Strong communication and networking skills * Good planning and organizational skills * Self-motivation, drive and initiative * An outgoing and confident approach * Commercial and business awareness * The ability to understand and present clinical data * The flexibility to cope with frequent changes in products and healthcare systems   Education and Experience:   * Graduate or Post Graduate in healthcare education (Preferred) *Experience as patient manager: 2+ years *Experience in healthcare industry: 2+ years (Preferred)   You will get:   * Some of the best people to work with (founders are IIM graduates and investment banker) * An opportunity to make a difference in the lives of millions of cancer patients across the globe * A great learning environment and opportunity to grow

Work with clients in support of new business opportunities, client service, and sales programs. • Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets. • Ensure company-wide consistency in client service and sales procedures. • Utilize product solutions and marketing teams to refine service offerings. • Client service executives additionally develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products. • Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations • Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.Female candidate preferred

About us: What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like Angularjs have in common? They all use BrowserStack, as do over 25,000 other customers!BrowserStack is the innovation leader in the fast-growing market for automated application testing. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper-growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel. We are looking for smart, innovative, and driven people to join us on the journey to creating the next great B2B SaaS company. Reporting to the Sales Manager, you will be part of a growing, high-performing team that delivers world-class results and learns from a team of seasoned entrepreneurs and sales experts. This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll-up their sleeves and contributes across many different functions. Job Responsibilities:- Generate sales revenue through prospecting, nurturing and closing business in the Enterprise SegmentBuild and manage your sales pipeline for strong coverage ratios; achieve quarterly revenue targetsManage the entire account lifecycle from account strategy, customer engagement, solution development and contract negotiation; meet or exceed quarterly revenue quotaDevelop, maintain and grow executive relationships in your target account to expand revenue potentialWork with all levels of GTM leadership to continuously improve key sales management processes like territory planning, lead/pipeline/opportunity management and KPI reportingMaintain excellent data discipline in salesforce.com for your book of businessRequirements- 2 - 5 years of quantifiable, new logo acquisition sales in B2B software with a strong track record of success; experience with full lifecycle of enterprise sales from qualification, solution definition to closing- Strong willingness and ability to uncover opportunities by communicating a highly differentiated value proposition to open doors at new accounts or expand deals at existing accountsexcellent verbal and written communication skills with strong phone/video conference presence- Persistent and optimistic problem solver with a vibrant, assertive and energetic attitude, strong work ethic and driven to succeed- Passionate about Internet technologies, SaaSextreme customer centricity and empathy; strong desire to work in a fast-paced, self-directed start-up environment- Humble yet strong leader with a bias for action; team player who can inspire others to greatness

Role: Research Associate Position Description Research • Understanding the requirement of the client and creating a long list of the target organizations. • Mapping of various organizations and determining designations/ organization structures with accuracy. • Creatively network with people to get insight into organizational changes and developments to augment the database. • Track newspapers/ websites for developments in Financial Services (Private Equity Investments, Investment Banking Deals etc..) and related sectors. Delivery / Execution • Carry out widespread research to find suitable candidates for on-going positions. • Network extensively to gather meaningful data on the trends in the industry, challenges in the sector etc. in order to tap into the right area for sourcing. • Assist the team in managing Candidate – Client expectations. • Facilitate seamless Candidate – Client communication viz, interview scheduling. • Assist the team in handling the entire life cycle and thereby ensure smooth closure of the position. Report – Writing, Presentation & Database Management • Create mapping report basis the research done for various positions. • Report writing for on-going mandates – Long Lists, Candidate Evaluation, Comparative Analysis etc. • Update internal databank on real time basis. Desired Skills and Experience • Headhunting • Mapping • Cold Calling • Online Research • Professional Networking

Role: Research Associate Position Description Research • Understanding the requirement of the client and creating a long list of the target organizations. • Mapping of various organizations and determining designations/ organization structures with accuracy. • Creatively network with people to get insight into organizational changes and developments to augment the database. • Track newspapers/ websites for developments in Financial Services (Private Equity Investments, Investment Banking Deals etc..) and related sectors. Delivery / Execution • Carry out widespread research to find suitable candidates for on-going positions. • Network extensively to gather meaningful data on the trends in the industry, challenges in the sector etc. in order to tap into the right area for sourcing. • Assist the team in managing Candidate – Client expectations. • Facilitate seamless Candidate – Client communication viz, interview scheduling. • Assist the team in handling the entire life cycle and thereby ensure smooth closure of the position. Report – Writing, Presentation & Database Management • Create mapping report basis the research done for various positions. • Report writing for on-going mandates – Long Lists, Candidate Evaluation, Comparative Analysis etc. • Update internal databank on real time basis. Desired Skills and Experience • Headhunting • Mapping • Cold Calling • Online Research • Professional Networking

The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English

Required Skill Set: ï‚· Worked as a Market Research Manager / equivalent with a proven track record of working on large global / local primary qualitative and quantitative research projects ï‚· Relevant coursework and 3+ years of related experience ï‚· Experience in a client-side research role or in business consulting (mandatory) ï‚· Working knowledge of statistical tools like SPSS, Minitab (mandatory) ï‚· Solid Knowledge of Qualitative and Quantitative Research Analysis, Questionnaire Development & Design ï‚· Excellent communication skills ï‚· Experience / practice in market research and analytics with hands on experience in Research Design ï‚· Extensive working knowledge in Research Planning, Sampling Design, Questionnaire Construction, Market Research Program Managem ent and Client Servicing ï‚· Understanding of leveraging different internal and external sources of customer data ï‚· Ability to Identify important insights and use them as the basis for compelling, actionable recommendations ï‚· Ability to manage self effectively; solve most problems independently and ask for help early when needed ï‚· Manage the research process, including selecting, briefing and managing research vendors ï‚· The passion for understanding the customer and driving improved customer experiences so that the business benefits ï‚· Willingness to adapt to areas of work such as social media analytics, digital marketing analytics & advanced analytics Role Description/ Responsibilities: Overview of role: We do online primary custom research and social media analytics for digital clients. The role would involve executing custom research projects for our digital clients, which would involve understanding of quantitative and qualitative research methodologies, questionnaire design, sampling, data quality monitoring, data analysis, social media analytics and report preparation.

New Business Development • Generating business leads from the existing database, through references, existing clients, etc • Identify potential prospects and contact them for meetings • Cold call as appropriate within the market to ensure a robust pipeline of opportunities • Prospect for potential new clients and turn this into increased business leading it to closure and meet sales targets • Meet potential clients and the decision makers within the client company • Research for new Corporate leads on internet, Social/ Professional websites, etc Contracts & Quotation • Develop proposals and coordinate with the superiors for the quotation. • Follow up with the superiors on the business margins and final rates to be proposed to the client. • Revise the quotation in line with the margins in case of negotiation. • After the confirmation on final rates with superiors & Client, prepare the contract and send to the client. • Keeping a track of clients’ contract expiry and pitching for renewals Key Accounts Management • Handle the Operations Activity of clients like Anchor/USV/TVS LS which includes the client requirement of transport. • Understanding the requirement from the client and coordinating with Booking department to arrange & book the vehicle. • Ensuring that entire process of transportation happens smoothly & seamlessly Follow up & Coordination • Collect the consignment details from the client like Pickup location, Destination of consignment, Pickup date, etc. • Sending the client details to the Booking team for processing the Transaction • Coordinate with the billing team for the invoices • Follow up with the Dispatch Team on the status of the transportation • Ensuring smooth completion of the Client Booking in connection with the Dispatch team • Follow up for the payments from the client MIS/Documentation • Providing the monthly Sales MIS Report to the supervisor

Sales Executive Do you thrive on working with the cutting edge technology? Working with innovators in the early stages of ideas, products, and platforms? Do you want to transform an industry? Crave new challenges, hard problems using the latest in battery technology? At ION Energy we are building the world’s most advanced battery management and intelligence platform. ION was founded by a team of PhD's with decades of experience in advanced electronics and battery systems. Our groundbreaking and patented BMS technology acts as the core of high-performance applications like Electric Vehicles, Telecom Towers, DataCentres & More. As a Sales Executive at ION Energy you will be responsible for identifying and establishing contact with potential customers for battery management and intelligence systems. You will drive the prospected through the sales funnel and be fully responsible for lead conversion. You will also be required to travel around the world visiting & exhibiting our platform at leading trade shows. What you will do: You will initiate and lead the sales conversation as SPOC for new inbound leads/prospective customers Work independently as part of salesforce to achieve team & individual business goals Grow revenue & gain market share in the BMS & Analytics business Serve as the lead point of contact for all assigned customers & account management matters Build and maintain strong, long-lasting customer relationships with Automotive OEMs and Tier 1 Battery Suppliers Ensure the timely and successful delivery of our solutions according to customer needs and objectives Coordinate customer service and technical support teams to support customers Provide regular sales forecast & reports This is you: BSc or Masters in Engineering (Electronics preferred) Knowledge of Automotive Electronics, Lithium-Ion Batteries, Battery Management Systems (Preferred) 2+ years of enterprise sales OR sales experience with Automotive component supplier Proven track record of meeting and exceed revenue targets Ability to quickly understand complex problems and package custom solutions for customers Self-Starter executive, capable of taking a sales conversation from start to finish line Ability to prioritize multiple customers, projects and adhere to business-critical deadlines Excellent written and verbal communication for international sales Our culture is founded on ensuring openness, extreme ownership, full responsibility and unfiltered honesty. We value excellence and look for strengths, resilience, curiosity and above all, moral fibre. Come join a high performance team dedicated to accelerate the Earth’s transition to an all-electric future.

If hired, what you would do at numberz:- Mapping potential clients and scheduling meetings with them Proven experience in dealing with senior Finance executives in the companies. Plan weekly- sales- cycle and meet prospective clients on a daily basis- Preparing client and market mapping reports for his business segment Responsible for timely invoicing and collection of payment from the clients Media Tracking to generate prospects Preparing- sales- and- sales- related reports including daily call reports, weekly reports,- sales- projection report, monthly- sales- plan etc. Plan and budget revenue generation for the week and month Maintain strong relationships with clients in his/her portfolio and churn more business from the listed accounts Who should join us:- 5-10 years Alliances/business development experience ideally within the IT, Payments, Fintech start-up Proven experience working with medium and large organisations with their Finance Teams Solid understanding of the end-to- end account management/sales- process- Outstanding verbal, written and presentation skills- Ability to assess client requirements Previous experience in Solution Selling is an added bonus

Key Responsibility Areas:Drafting Quotation plans as per client requirement for Digital Marketing, SEO and Social Media Marketing Services, Apps and Website Services. Building new client list in ‘Travel Industry Sector’ and ‘Metal Industry Sector’. Maintaining existing client relationship and up-selling services. Getting timely payments and building trust. Bid on online websites like Freelancer, UrbanClap, Upwork and win completely unknown local and foreign clients. Managing 1-person under you to manage trivial tasks (After 4-months of working here). Key Attributes Ability to Sell and gain trust. Hard working Attitude. Ability to think creatively. Ability to work on Excel sheets. Result-Driven approach.

• P&L responsibility of the digital agency business. • Recruiting, Account management, Client servicing, Heading day to day operations, Business Development & reporting to the management. • Spearheading the Digital vertical & looking at long term business visions & goals with the management. • Create and maintain strong industry relations with existing clients. • Grow the business by identifying potential clients and leading the business development portfolio. • Defining a comprehensive growth strategy for the business and strengthening the key verticals of the business. (Social Media Marketing, Digital Marketing, SEO, SEM, etc.) • Setting high standards of client servicing in terms of ROI and turn-around time. • Set processes and practices in place to define business verticals. • Leveraging existing clients / brands to further business objectives. • Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results. • Monitor trends in social media tools, trends and applications. • Encouraging adoption of relevant social media techniques into the corporate culture and into all of the company's services. • Research on industry & competitor trends to apply best practices to client portfolio. • Understanding client goals/objectives and their entire digital marketing needs including Search Engine Marketing (SEM), Social Media, Display Advertising. Email Marketing, Affiliate Marketing & more. • Work jointly with internal team to drive campaign strategy & development • Identify growth opportunities from existing client portfolio and drive revenue by creative up-selling and cross-selling initiatives. • 5+ years of experience in a business development / client servicing role , selling core digital advertising solutions. • Strong understanding of social media, digital marketing and digital activations. • Understanding of SEM- Google Adwords, SEO, Google Analytics, Display Advertising, Email Marketing, Affiliate Marketing, Social Media Marketing. • Great communication, presentation skills and client servicing skills. • Excellent time management and organizational skills. • Proactive and a self-starter.

Overview: Paper Plane Tales is a start-up digital marketing consultancy, founded in 2016. We work with growing brands across various sectors to provide end-to end digital marketing solutions. We curate talent from across the boundless digital landscape to provide quality services in Content, Design, Branding, Strategy, Social Media, Website Development and more. The job of the Associate – Account Management will be to manage our long-term accounts and hold client relationships. This is a broad role encapsulating brand strategy, client relationships, business development, social media marketing and project management. Summary of the Role: The candidate will be responsible for managing the accounts of our existing brands, maintaining and building upon relationships with the clients as well as our collaborators (which include freelancers, agencies and industry professionals). S/he plays a key role in helping brands grow in the digital space, by planning effective strategies and ensuring company processes that are followed. If you have strong communication and organisational skills, apply now! Qualifications Required: ● Strong command over English ● Ability to manage multiple accounts/projects ● Ability to manage and build our network of collaborators ● Reporting and analytical skills ● Ability to strategize and manage social media accounts ● An eye for visual design ● Strong attention to detail ● Proficiency in Microsoft Word, Excel and PowerPoint Education and Expertise Required: ● Graduate/Post-graduate in relevant fields (marketing, business, advertising, communications) ● 0 – 1.5 years of work experience (preferred)

The Pre-Sales Manager will do Research, Identify Prospects Globally. Segment the prospects as per the Solutions the company is providing. Extensive networking through linkedin and identifying Decision Makers in each company. Reach out to the Executives through Digital Channels. Fix Appointment for Sales Team Manage Request for Proposals Maintain Relationship and pitch more solutions

You have the best customer management and business consultancy skills around; are passionate about engaging your customers and you have impeccable relationship skills. Your job would be to upsell and increase share of wallet at existing clients. If this is you, we would love your help in taking care of our clients.

working in challenging environment with smart people who are working smart and innovative product.

At Zepo, we’re looking for a highly-motivated startup-savvy Finance Executive who want to make a career in finance, enjoy handling accounts & playing with numbers. This role requires you to have a lot of attention to detail, confidentiality and thoroughness. Working for Zepo is defined by constantly being on your tip-toes and outdoing your own self every single time. If you are smart, driven and determined to make a difference, Life at Zepo is something that you will love. We guess Reid Hoffman said it best, "Startups are like jumping down a cliff and building a plane on your way down." YOUR RESPONSIBILITY: The Job role will be majorly revolving around these 4 important tasks: 1. Accounting ● Day to day admin and accounting tasks ● Manage Payments via Cheque, NEFT, RTGS ● Handling Cash Flow Statements ● Maintaining Bank Pass Books ● Handling TDS & GST Compliance ● Produce month-to-month reports. ● Advice the management on how to handle finances better ● Work constantly towards minimizing costs. ● MIS reporting 2. Company Secretarial Work ● Coordination with CS of the company to meet the Statutory compliances 3. Finance Management ● Coordination with the Company CA & CS ● Bank Reconciliation ● Manage daily expenses/voucher of office staff ● Handle Payroll of staff ● Invoice Processing and Maintenance ● Monitor company accounts to ensure payments to be up to date. ● Client file & ledger maintenance. Desired Skills and Experience What are we looking for in you - with regards to skill ● Minimum 1 years of experience handling accounts ● Some knowledge about filing I.T Returns & Service-tax returns ● Knowledge of BRS. ● High proficiency in Excel ● Knowledge of E-Filing & E-Accounting. ● Good Knowledge of Accounting & Statutory Forms ● Basic knowledge of Statutory Audit. What we are looking for in you - as a person ● Attention to detail, confidentiality and thoroughness ● Ability to establish priorities & work independently ● Motivated & self-starter - you are entering a startup ● Ability to accurately identify the key elements of data or a problem, understand the problem & generate appropriate solutions ● Ability to quickly absorb and analyze large amounts of information ● Highly organized as well as flexible Most importantly, you should be diligent, enthusiastic & passionate about a career in Finance! It would be good & preferred if ● You have worked under a CA or a Bcom graduate with 1 year of experience or just passed your CA exams. ● You have some prior work experience as an accounts executive in any web-development company or a software company ● Being a qualified CA in not mandatory, however a graduation or post graduation with finance as a major is a must P.S. ● Location is Mumbai. ● Read this to know more on what it is like working at Zepo - http://www.zepo.in/career.html

We are the largest AV integrator in India doing large and complex solutions for MNC clients in Pan india.