
- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.

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About us:
Torque Communications has over 20 years of consulting in communications management across domains and sectors. Over these years, we have consulted over 400 of the world’s best firms for an xtended period of time. We have been advising governments, corporations, and NGOs. We have been instrumental in changes in policy; changes in communication paradigms; and changes in consumer behavior. Our sectoral experience ranges from information technology, pharmaceuticals, automobiles, and energy to entertainment, FMCG, healthcare, and services, among others.
Job description:
We are looking for Communications professionals for managing client relationships, developing and executing content strategies, and fostering media relations. This multifaceted role requires a proactive and detail-oriented professional with excellent communication skills and a passion for delivering impactful PR mandates.
Location: Andheri, Mumbai.
Work schedule: Monday to Friday, work from office.
Responsibilities:
- Collaborate with clients to develop key messaging and content that resonates with target audiences.
- Create compelling and strategic content, including press releases, articles, and other materials based on client requirements.
- Cultivate and maintain relationships with journalists across relevant media outlets.
- Pitch client stories and secure media coverage, ensuring positive visibility for clients in targeted publications.
- Monitor and analyze media coverage; generate regular reports.
Qualifications:
- Experience: 2 to 5 years in Public relations
- Educational Qualification: Minimum Bachelor’s degree in journalism, communication, or graduation in arts.
- Compensation: Commensurate with skills and years of experience.
- Desirable qualifications: Work in a PR or media platform handling diverse clients.
Role - Manager (Programmatic)
About Company :-
Our Client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager -Social to join us. As part of the largest media agency in India, you’ll have the opportunity to leverage the scale that comes with the job. You will become an integral part of this growing team and will be working with both internal teams and external parties to ensure campaign delivery objectives are met.
This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.
At APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.
What your day job looks like at GroupM-Hub:
· Develop strong relationships with counterparts in Hub regional teams (Europe, U.S., Asia)
· Lead the training and growth of your local programmatic team
· Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery
· Be accountable for consistent work delivery to regional teams by ensuring a high quality of output
· Serve as point of escalation for your team and take ownership of resolving challenges
· Provide career development and coaching for your team
· Line manage 2-5 direct reports with as many as 10 indirect reports
· Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
· Provide support to in capacity planning & resource management for the team
· Present strong and effective communication across all level.
What you’ll bring:
· Working experience in Agency, Trading Desks or Programmatic Tech Partners
· Actual Campaign execution experience with most of the local programmatic players as well as measurement providers
· Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits
· Existing relationships with publishers, programmatic product partners, as well as data providers in the local market
· Knowledge of different programmatic trading models and their implications to both advertiser’s inventory quality and publisher monetization strategies
· Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person.
Minimum qualifications:
· 3+ year's professional experience with digital media preferably within a media agency/trading desk
· Experience in Google Marketing Platform (DV360, CM, GA360).
· Experience in top AdTech & MarTech platforms.
· Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
· Hands on experience and knowledge on programmatic platforms.
· Clear thought process & strategy to build on existing businesses.
· Competent in all Microsoft office software
Job Description for Java:
• Experience in JAVA programming and application development using Spring MVC, Spring Boot, Spring Security, Hibernate and Microservices
• Experience in building products with Full stack technologies, with excellent understanding of computer science fundamentals, data structures, algorithms, OOPs and OOA/D
• Experience in MySQL, Mongo dB (or other NOSQL db’s), REST, Web Sockets, JavaScript, Ajax
• Experience with GO a plus
• Experience with one of JavaScript Frameworks (React, Angular, Vue etc.)
• Experience in Rest API development using Spring MVC or Spring Boot
• Able to define, design, implement complex, and scalable systems
• Good team player and communication skills
• Experience with agile development methodologies with Test Driven Development (TDD)
• Experience with Jenkins Setup CI/CD (Continuous Integration / Continuous delivery)
design, functionality, testing and support
• Ability to develop large scale web/database applications
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project manager
• Ability to innovate and provide functional applications with intuitive interfaces
• Proven experience with Microsoft .NET technologies including, .Net Core, ASP.NET,
ADO.NET
• Strong in Jquery/javascrpit/CSS/Bootstrap
• Familiarity with architecture styles/APIs (REST, RPC)
• Knowledge of Design/architectural patterns (e.g. MVC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Excellent documentation skills for Technical Documentation
• Working knowledge of Entity Framework
• Hands on knowledge of JSON, XML, Web API 2, Entity Frame work
• Hands on Knowledge of PostgreSQL/SQL Server or similar databases
• Working knowledge of Angular JS/ React using .net platform is a plus
• Need to be willing to work in a start-up environment
• Ability to work independently and pickup new skills on the go
Greetings from Colan Infotech Pvt Ltd !!
Designation - AngularJS Developer
Experience -1+ Years
Salary - As per market standard
Job Location - Chennai
Notice Period - Immediate to 30 Days
Skills
Should have experience in HTML,CSS,Angular JS,Javascript, Jquery
Should have good communication skill
We are looking for a.Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
- We are looking for experts in multiple .Net technologies such as Angular, MVC, JQuery, JavaScript, C#, Web Services, Web API, .NET Core, HTML, CSS, Bootstrap, JSON across software engineering, security and data management.
Responsibilities and Duties
Responsibilities :
- Producing code using .NET languages (C#).
- Upgrading, configuring and debugging existing systems.
- Providing technical support for web and desktop applications.
- Ensure the best possible performance, quality and responsiveness of applications.
- Write a clean, scalable code using .NET programming languages.
- Test and deploy applications and systems.
Key Skills
Required Experience, Skills and Qualifications : - Proven experience as a .NET Developer or Application Developer - Familiarity with the ASP.NET framework SQL/MySQL Server and design/architectural patterns (MVC preferred) - Experience creating database schemas that represent and support the business processes. - Familiarity with architecture APIs (REST) - Excellent troubleshooting skills
Required Experience and Qualifications
Graduation is Must
Roles and Responsibilities:
- Establish viable opportunities.
- Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels.
- Score the viability of an interested lead for the sales team.
- Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads.
- Organise and keep the lead status updated in the CRM software.
- Proficient in Lead generation through email, outreach platforms and data search tool like LikedIn; Sales Navigator
- Follow company decorum at all times when representing the organisation.
Desired Candidate Profile:
- A graduate in any stream (10+2+3 regular education)
- 3-5 years of experience in lead generation and prospecting
- Effective communication skills
-
Proficiency with CRM software
- Customer-focused and adaptable to different personality types
- Have the ability to multitask, set priorities and manage time effectively
- In-bound & Out-bound lead generation experience
- data building and data mining using search tools
- Excellent client servicing skills
- Top-notch verbal and written communication skills
Location : Noida/ Delhi
Notice Period : Immediate
Job Summary
Responsibilities and Duties
Key Responsibilities:
o Manage social media platforms such as Facebook, Instagram, YouTube & Twitter
o Ideate and develop creative content strategies for each social media platform
o Supporting the Marketing team with content in the form of visual assets
o Creating images, memes, animated videos with graphic overlays for all clients. Creating Landing pages. Shooting videos, photos, editing and posting on SM.
o Evaluating the competitive landscape and suggesting new ideas for visual content
o Assisting with honing brand identity on the blog and social media
o Prepare monthly social media calendars
o Design, create and manage promotions and Social ad campaigns.
o Posting and engaging with the audience
o Proficiency in the use of Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Acrobat, Dreamweaver, and Flash)
o Compile report to show results (ROI) and identify KPIs to be monitored and work closely with the marketing manager to set awareness goals and plan ways to achieve them. We offer the flexibility to work from home.
Additional Skills not mandatory
SEO, Website Optimization









