Customer Success Lead

A simple invoicing and payments app trusted by 20L+ SMEs in India, which is backed

by Y Combinator and top-tier VCs and Angel Investors from Silicon Valley and India. We make it easy

for local businesses to invoice their customers over WhatsApp. businesses can send a

WhatsApp message with a link that allows their customers to pay instantly with various payment

methods.

Job Summary:

As an Inside Sales Associate at Swipe, you will be the voice of our company. You are the first point of contact for potential customers, responsible for demonstrating the value of our product and driving

our growth engine. You will be instrumental in converting leads into loyal users, managing the entire initial customer journey from first call to successful onboarding.

What you will do:

● Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring

presentations to meet specific customer needs and address queries effectively.

● Initiate inbound calls to identify potential customers from leads, implementing follow-up

procedures to nurture leads and convert them into active customers.

● Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales to product utilization.

● Maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools for accurate and up-to-date information.

● Report customer feedback, suggestions, and market insights for continuous improvement.

What we’re looking for

● Experience: You have prior experience of 6 months to 2 Years (internship or full-time) in sales or business development.

● Exceptional Communicator: You possess excellent communication and presentation skills,

● with the confidence to clearly and effectively demonstrate products to potential customers.

● Strong Interpersonal Skills: You are a natural relationship-builder, capable of managing

● interactions with empathy and professionalism.

● Goal-Oriented: You are driven by targets and motivated by the challenge of converting leads

● into successful customers.

● Must be fluent in Hindi.

Location - Gachibowli, Hyderabad | CTC: 5 - 6.5 LPA | 6 Days Working

Looking for an experienced Product Manager to work in abroad countries who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Key Responsibilities:

Product Strategy and Vision:

• Develop and communicate a product vision and strategy aligned with the company's overall business objectives.
• Conduct market research, gather customer feedback, and analyze trends to inform the product roadmap.
• Define product goals and key performance indicators (KPIs) to track success.

Product Roadmap:

• Create and maintain a detailed product roadmap, setting priorities based on customer needs, business goals, and resource constraints.
• Balance short-term needs with long-term vision and strategic goals.

Cross-functional Collaboration:

• Work closely with engineering, design, and marketing teams to ensure successful product development and launch.
• Facilitate communication between stakeholders, ensuring everyone is aligned on product requirements, timelines, and goals.

Product Development:

• Write clear and actionable product requirements (PRDs) and user stories.
• Define features, prioritize enhancements, and manage the product backlog.
• Ensure the product development process is efficient and follows Agile or other relevant methodologies.

Customer Focus:

• Conduct user research, surveys, and interviews to understand customer pain points and gather feedback.
• Analyze data and product usage to identify opportunities for improvement or new features.
• Develop customer personas and use cases to guide product decisions.

Go-to-Market Strategy:

• Work with the marketing and sales teams to create product launch strategies, including pricing, messaging, and promotional campaigns.
• Train internal teams on product features and benefits to support successful product adoption.

Lifecycle Management:

• Oversee the product's life cycle, from ideation and design through to release, iteration, and eventual retirement.
• Monitor product performance, gather user feedback, and drive continuous improvement.

Stakeholder Management:

• Serve as the primary point of contact for product-related queries across the organization.
• Present product updates, progress, and results to senior leadership and stakeholders.

• Knowledge of social media platforms, trends, and algorithms.
• Basic graphic design skills (Canva, Photoshop, or similar tools).
• Strong writing and communication skills.
• Familiarity with social media analytics tools (Meta Insights, Google Analytics).
• Creativity, attention to detail, and ability to work in a team.

We are looking for "Sr.Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.

Experience: 5 - 7 Yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time and on-budget  

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process

2.Technical Skills:

Primary Skills

• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework

• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

Secondary Skills

• Experience in analysing existing code and debugging.

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a same role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• Analytical ability

• Quality Oriented

• Problem solving

4.Educational Qualification:

BE/B-Tech/MCA/ M.Tech

Responsibilities:

●     Design and develop websites and web applications from initial concept, site architecture, and user interface to finished deliverables.

●     Write clean, secure, test-driven, easily maintainable and modular codes adhering to the technical standards.

●     Database designing and maintenance.

●     Create and update reusable code libraries to streamline the development cycle.

●     Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications

●     Collaborate and work with front-end/mobile developers on the backend needs of projects.

●     Client communication (verbal/written) as and when required.

Required Skills:

●     Previous working experience as a PHP / Laravel developer. Experience in CMS like Drupal and WordPress will be an added advantage.

●     Excellent knowledge of the Laravel framework and experience building factories/facades/libraries using abstract classes, interfaces, and traits.

●     Good knowledge of RDBMS (MySQL/MS SQL/PostgreSQL), database designing and query optimization techniques.

●     Good core knowledge of HTML5, CSS3, jQuery and Bootstrap framework.

●     Hands-on experience in RESTful API design and development, including implementing oAuth2.0 for authentication and authorization.

●     Strong problem-solving and analytical skills.

●     Excellent communication (verbal/written) skills.

The Future of Customization is Here. Come build with us.

Scope of Work: Your work will encompass the below functions and domains expanding your exposure to lots of opportunities to grow as a software developer

1. ERP Manufacturing System
2. eCommerce
3. 3D Designer Applications
4. Development & Testing
5. Infrastructure Setup & Maintenance
6. Project Management
7. Systems Design
8. A/ B testing

Your responsibilities as a developer:

• Understanding the business requirement & solution discussion
• Systems Design
• Requirement analysis & Writing efficient code
• Interacting and Integration with third-party solution providers
• Troubleshooting application and code issues
• Monitoring server and application performance
• Supporting business requests from other teams
• Updating application features for performance improvements

Developer Requirements:

1. Experience in PHP Frameworks. Knowing CodeIgniter is beneficial
2. Familiarity with front-end technologies & bootstrap framework
3. Previous experience inPHP. CodeIgniter
4. My SQL Database
5. JS or any JS frameworks.
6. HTML, Bootstrap
7. Good with JS to learn and make 3D applications.
8. Code Versioning tools like GIT
9. APIs
10. Amazon AWS
11. Bonus if you have previous experience or knowledge of:
12. Three.JS or similar to work on 3D customization applications.
13. E-commerce websites, ERP, Scheduling or Management Applications
14. WordPress

About Hyve:

Hyve is India’s first online customization portal for active wear. Hyve was started by a group of sports enthusiasts from IIM Ahmedabad and NIFT with the idea of making quality custom activewear easily accessible and affordable. Hyve brings to you at your fingertips, the best of customized sportswear to experience and enjoy every sport!

Hyve has grown from a single-room outlet to a leading custom wear manufacturer with fully-owned manufacturing units in Kerala and Tirupur. Through the online channel, Hyve has achieved a pan-India presence and caters to thousands of clients yearly.

Kindly Check the Roles and Responsibilities of the US IT Recruiter

• Responsible for handling IT requirements from US-based clients.
• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
• Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
• Must be having the capability to work with a team or individually.
• Maintain close contact with candidates/Vendors/ recruiters/offshore team.
• Publish progress reports to management every week.

HUGHES SYSTIQUE CORPORATION (HSC) is an award-winning software solutions and services company that has been instrumental in steering the digital transformation journey of its clients from the forefront.  Headquartered in Rockville, Maryland USA with development centres in Gurgaon and Bengaluru, India, we work for a wide variety of clients ranging from Fortune 100 Tier 1 equipment vendors & ISVs to small and innovative start-ups with operations in US, Europe, UK, South East Asia, Japan, India etc.

Skillset Required:

• Strong experience in Java coding and Selenium
• Experience in developing automation frameworks from scratch
• Good experience in API testing
• Strong background and experience of working in tooling or QA automation
• Proficient with bug tracking and test management toolsets to support development processes
• Strong problem-solving and analytical skills

Key Work Responsibilities:

• Provide thought leadership in providing the test methods to be adopted as per project needs.
• Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
• Research, recommendation and implementing tools as needed with the goal of increasing automation
• Prepare test plan, test estimates for committed work
• Assess the dependencies from different teams, communicate well in advance and work to close the dependencies.