Customer Success Lead

Role Name: System Analyst/ Business Analyst

Experience: 6-10 years in the Banking Domain as a Banker / Digital Product management

Salary: up to 25 LPA

Location: Bangalore 

Preferred Skills / Experience

• Banking Domain experience – Retail Banking, Payments

• Business Analysis and Functional consulting

• Writing User Stories

• Agile Methodology

• Knowledge of JIRA, Confluence

• Good Communication skills – written and verbal

• Ability to identify detailed activities, plan them along with the PM

• Co-ordination between different stakeholders

• Be proactive, open and honest in communicating with management

• Ability to communicate effectively with the stakeholders – internal and external

• Ability to interact at various levels within the organization

• Ability to identify and mitigate risks and issues

• Perform User Story reviews of the product

• Contribute and review testing approach and strategy

• Provide functional direction to the team

• Innovate and bring in new and better features in the product

• Escalate to the management in case anything is behind schedule

• Be proactive, foresee risks and issues

Key Responsibilities:

• Development of a Single Page Application (SPA) and it's components in Typescript: deployed and optimized for progressive mobile and browsers using Angular 2 and Ionic 2 frameworks.
• Creating custom, general use modules and smart components which extend the elements and modules of core Angular framework.
• Creating self-contained, reusable, and testable modules and components in Typescript and using responsive HTML and CSS.
• Architecting and automating the build process for production, using task runners or scripts.
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

Skills and Qualifications:

• Should have experience with CSS 3, SCSS, Java script and HTML5.
• Full-time knowledge of Angular practices and commonly used modules based on extensive work experience. Or 2 Year or more experience with other industry-leading frameworks like React.
• Minimum 1-year experience in working and extending one of the CSS or UI frameworks like Ng-lightening, Angular-material

Education:

• BE / BTech / MCA

About the role: We are here to build a world-class tech organization with elite engineers and change agents who would spearhead this change. Currently, we are looking for engineers who are skilled, passionate, driven, and a wee bit crazy (yes, crazy works!) to join our tribe. The small tweaks you make, the processes you alter, the experiments you run, and the business decisions you drive will have reverberating effects on our ability to add value to our customers and keep them coming back for more.

What you will do everyday:

• Work with a group of people who believe in the utmost transparency and ethical practices
• Work with full autonomy and high ownership of outcomes
• Add value to our user’s life
• Focus deeply into app’s performance & stability
• Crave for a steep learning curve and challenge

Skills you need to do the job:

• 3-8 years experience with Objective C, Swift
• Experience in working on a large iPhone app, through scaling and performance issues.
• Knowledge of different Architectures like MVVM, MVP, etc - Knowledge of writing Unit Tests.
• Experience in integrating with Restful APIs. • Experience with CI/CD and building pipelines for app releases is a huge plus
• Capable of handling web service integration - RESTful, JSON, SOAP, XML
• Focus and passion for Mobile UI & UX to make apps exciting for the user
• Proactive towards debugging & optimization codebase
• Rapid prototyping skills for getting product feedback
• Understanding of product development lifecycle
• Experience in React Native or any cross-platform mobile development is a bonus

What you need to have:

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

Key Requirements:

• Prior experience in content marketing, content growth, and SEO
• Working knowledge of search engine optimization practices
• Outstanding ability to think creatively, strategically, and identify and resolve problems
• Excellent verbal and written communication skill
• Ability to work within a team and independently
• Familiarization Google analytics
• Experience with website optimization tools
• Strong organizational, time management, and analytical skills

Responsibilities:

• Reviewing and analyzing client sites for areas that can be improved and optimized
• Preparing detailed strategy reports
• Identifying powerful keywords to drive the most valuable traffic
• Running PPC campaigns
• Writing powerful calls-to-action to convert visitors
• Filling websites and other content with effective keywords
• Writing effective SEO content for blogs, websites and social media accounts
• Developing link building strategies>
• Analyzing keywords and SEO techniques used by competitors
• Keeping updated on both white hat and black hat SEO strategies to avoid stay within search engine guidelines
• Compiling and presenting SEO guidelines

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• SAAS Experience is a plus

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git)