- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.
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Role: SCM Ops Lead
Location: Sultanpur, Delhi
About the company:
They are are building a data and technology-driven, driver-centric platform to electrify last mile mobility in the country.
Our Fi-Ne-Tech platform is easing electric mobility adoption by solving three major problems for drivers: access to credit, low earnings, and poor asset life.
It is one stop solution of easy financing, predictable asset management and wider distribution network of energy and service will be powering a community of million drivers towards financial security.
Scope of Work
1. The incumbent will be responsible for stitching the process for fulfilling the demand
2. Have full hold on warehousing, products being handled, inventory management
3. Supply/demand planning, preparing and forecasting for future demands, maintaining MoQ
4. Logistics management for inbound and outbound transportation of materials
Reporting: Head of Customer Success
Growth Path:
With the zeal to learn and grow, the person can delve into any of the following roles and more:
1. Supply Chain Manager
2. Logistics/Inventory Manager
3. Procurement and Process Manager
So, if you are
● Great with coordination and documentation
● Understand the concept of ‘ZERO’ inventory
● Smart enough to forecast and manage the supplies as per demand
● And negotiation is your key skill
Job Description:
Machine Learning / AI Engineer (with 3+ years of experience)
We are seeking a highly skilled and passionate Machine Learning / AI Engineer to join our newly established data science practice area. In this role, you will primarily focus on working with Large Language Models (LLMs) and contribute to building generative AI applications. This position offers an exciting opportunity to shape the future of AI technology while charting an interesting career path within our organization.
Responsibilities:
1. Develop and implement machine learning models: Utilize your expertise in machine learning and artificial intelligence to design, develop, and deploy cutting-edge models, with a particular emphasis on Large Language Models (LLMs). Apply your knowledge to solve complex problems and optimize performance.
2. Building generative AI applications: Collaborate with cross-functional teams to conceptualize, design, and build innovative generative AI applications. Work on projects that push the boundaries of AI technology and deliver impactful solutions to real-world problems.
3. Data preprocessing and analysis: Collect, clean, and preprocess large volumes of data for training and evaluation purposes. Conduct exploratory data analysis to gain insights and identify patterns that can enhance the performance of AI models.
4. Model training and evaluation: Develop robust training pipelines for machine learning models, incorporating best practices in model selection, feature engineering, and hyperparameter tuning. Evaluate model performance using appropriate metrics and iterate on the models to improve accuracy and efficiency.
5. Research and stay up to date: Keep abreast of the latest advancements in machine learning, natural language processing, and generative AI. Stay informed about industry trends, emerging techniques, and open-source libraries, and apply relevant findings to enhance the team's capabilities.
6. Collaborate and communicate effectively: Work closely with a multidisciplinary team of data scientists, software engineers, and domain experts to drive AI initiatives. Clearly communicate complex technical concepts and findings to both technical and non-technical stakeholders.
7. Experimentation and prototyping: Explore novel ideas, experiment with new algorithms, and prototype innovative solutions. Foster a culture of innovation and contribute to the continuous improvement of AI methodologies and practices within the organization.
Requirements:
1. Education: Bachelor's or Master's degree in Computer Science, Data Science, or a related field. Relevant certifications in machine learning, deep learning, or AI are a plus.
2. Experience: A minimum of 3+ years of professional experience as a Machine Learning / AI Engineer, with a proven track record of developing and deploying machine learning models in real-world applications.
3. Strong programming skills: Proficiency in Python and experience with machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries (e.g., scikit-learn, pandas). Experience with cloud platforms (e.g., AWS, Azure, GCP) for model deployment is preferred.
4. Deep-learning expertise: Strong understanding of deep learning architectures (e.g., convolutional neural networks, recurrent neural networks, transformers) and familiarity with Large Language Models (LLMs) such as GPT-3, GPT-4, or equivalent.
5. Natural Language Processing (NLP) knowledge: Familiarity with NLP techniques, including tokenization, word embeddings, named entity recognition, sentiment analysis, text classification, and language generation.
6. Data manipulation and preprocessing skills: Proficiency in data manipulation using SQL and experience with data preprocessing techniques (e.g., cleaning, normalization, feature engineering). Familiarity with big data tools (e.g., Spark) is a plus.
7. Problem-solving and analytical thinking: Strong analytical and problem-solving abilities, with a keen eye for detail. Demonstrated experience in translating complex business requirements into practical machine learning solutions.
8. Communication and collaboration: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to diverse stakeholders
Skills Required:
- Must worked on Enterprise Mobile app designs.
- Must understand user behaviour based designs
- Must have UX knowledge and exposure in building or improving UX
- Should have used Figma and Adobe XD
2. Completly handle website which is created by Django framework.
3. Handle payment gateway integration.
- Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
- Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
- Experience to handle decent sized Digital budgets would be an added advantage.
- Proficiency in Keywords research and keywords competition Analysis
- Proficiency in creating reports using Google Sheets/Excel.
- The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
- You will play a pivotal role in growing our business, customer base, and improving user experience.
- Brainstorm new and creative growth strategies
- Research on latest digital tools and interactive trends for effective digital marketing.
Ideal Candidate
- 2+ years of hands-on experience in managing digital marketing campaigns.
- Knowledge of Analytic tools like Google Analytics, etc.
- Proficient in Google sheets/Excel
- Familiarity with social media trends
- Excellent communication skills
- Creativity and commercial awareness
- Proven Experience of handling a team
-
Solution design documentation, development ownership, mentoring and driving the most comprehensive trade terminal for our super users for the iOS Mobile platform
-
Ensuring the team adhere to the best industry technical practices and meet the business objective
-
Ensuring responsiveness of the application
-
Monitor reliability and performance metrics of the system to provide an impeccable experience to the user
-
Co-ordinate with developers, testers and keeps the product manager well informed of the status of the development effort to senior managers
-
Mentoring of the team
-
Code review of team members and code quality ownership
-
Collaborate with team, cross-functional teams to define and design new features
-
Work with data sources, APIs, 3rd party SDKs
-
Unit-test code for robustness, including edge cases, usability and general reliability
-
Work on bug identification and fixing
-
Troubleshooting and triage of field issues
-
Improving application performance
-
App management and monitoring on iTunes
-
Produce high-quality code and experience with security implementation
-
identifying risks implementing security patches procedures
-
Continuously discover, evaluate, and implement new technologies to maximize development efficiency
-
Keep abreast of new trends and best practices in mobile development
-
B.E., B.Tech., M.C.A. or equivalent technical qualification in Computer Science,
-
Engineering or a related subject
-
7 to 10 years of proven software development experience in iOS development
-
Experience in mentoring iOS developers
-
Must experience with Swift
-
Experience with Objective-C is a plus
-
Experience working with remote data via REST and JSON must
-
Experience with API integration, Third-party SDKs, Charts, Payment Gateway, Sockets is a plus
-
Experience in HLD, LLD designing must
-
Solid understanding of the full mobile development life cycle.
-
Mobile Application security standards is a plus
-
Experience in mobile app architecture, frameworks, design patterns must
-
Experience in writing Unit Test cases is a plus
-
Experience in performance measurement of application is plus
-
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
-
Experience in using JIRA, TFS
-
Experience of CI/CD pipeline with tools used for Code coverage, code bugs identification, test automation, GIT
-
Experience in Firebase Crashlytics, Application Performance must
-
Experience in driving scrum team and follow agile practices
-
Fundamental knowledge of the BFSI sector is a plus
-
Strong communication skills
-
Project Estimation & Planning
Candidate with good communication skills and End to end in python are entertained.
Few words about Unify Technologies: Unify a Digital Engineering company. We help our clients by providing Digital Engineering Services to develop high-quality products. We have extensive experience in software product engineering and a successful track record of delivering on aggressive delivery plans without compromising on the quality in Cloud, Mobile, and Data practices.
Employment Type: Full-Time
Position: Software Development Engineer Test - SDET
Experience, Key Skills and Job location details:
-
Sr SDET: 4-8 Yrs (Web Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 5 Positions - E-Commerce product team, Hyderabad
-
Lead SDET: 8-10 Yrs (Lead Exp, Automation-UI/API + Any Automation Frameworks + TypeScript/ JavaScript/ Java Programming) - 2 Positions - E-Commerce product team, Hyderabad
-
Sr SDET: 5-10 Yrs (Automation + Any Frameworks + Java/ JavaScript/ Python Programming + API/UI Testing) - 4 Positions - Big Data Product team, Hyderabad
Project: Product-Online Marketing, E-commerce Platforms
Joining time: Immediate to 30 days
Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred
Detailed Job Description:
Overview: We’re looking for an Automation Test Engineer with strong programming and Web Automation experience to join the Online Marketplace Services/ Maps Development/ RPA Automation product development Team at Hyderabad and Bangalore.
The Software Test Engineering team is responsible for performing in-scrum, acceptance, integration, system, performance test activities for all Web and Mobile products. This role strives to ensure that test activities are conducted to a high standard aligned with the right business priorities and needs.
Skills Required:
-
For E-commerce Product: Hyderabad
-
Programming: JavaScript/ TypeScript/ Java coding experience - Must
-
Automation: Web Automation Testing (UI/API) - Must, Added advantage: Mobile Automation (Appium)
-
Framework Development: Strong development exp with any of the following Automation Frameworks development experience
-
JavaScript/ TypeScript: Any Automation Framework (Preferred: Webdriver.IO or Cypress.IO or Protractor or Jasmine or Mocha or Nightwatch.JS or CasperJS or Nemo.JS or Jest or Karma or Cypress or Chai or TestCafe)
-
Java: Any Automation Framework (Preferred: BDD, Cucumber, TestNG)
-
For Big Data Product: Hyderabad
-
Programming: JavaScript/ Python/ Java coding experience - Must
-
Automation: Web Automation Testing (UI/API) - Must
-
Framework Development: Strong development exp with any of the Automation Frameworks development experience
-
For RPA Product: Bangalore
-
Programming: JavaScript/ Java coding experience - Must
-
Automation: Web Automation Testing (UI/API) - Must
-
Framework Development: Strong development exp with any of the Automation Frameworks development experience
-
Good experience in developing and maintaining test automation for Web & Mobile Applications.
-
Good to have experience in API Testing preferably Rest Assured
-
Solid understanding of QA tools and automated testing environments
-
Experience in developing end-to-end tests for complex solutions in large-scale enterprise systems Programming Languages.
-
Demonstrated ability to lead technical discussions among software development engineers.
-
Excellent written and verbal communication and presentation skills.
-
Ability to analyze feature requirements, design feature strategies, and selectively automate that test strategy to optimize test coverage, minimize the likelihood of uncaught defects, while maintaining an accelerated feature velocity.
-
Experience working in an Agile Scrum QA environment
Responsibilities:
-
Work from a deep understanding of customer perspectives, Software Engineering and Quality practices
-
Provide expert-level test automation to grow overall test coverage across the Application Solutions (UI, Web Services, and DB).
-
Design, create, document, and/or implement test strategies, test automation, and quality tools and processes.
-
Mentor junior engineers, new team members and apply technical expertise to challenging programming and design problems relating to quality engineering.
-
Investigate and evaluate new testing technologies and products for applications with the environment.
-
Develop new testing tools to make the testing process effective and efficient.
-
Full working knowledge of Github and its best practices as well as and the CI/CD process