
- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.

Similar jobs
Role: Email Marketing & Online Bidding Executive
- Experience: 0 to 1 year (Preferred)
- Total work: 1+ year (Preferred)
- Job Types: Full-time, Regular / Permanent
- Salary: ₹20,000.00 - ₹25,000.00 per month
- Job Description:-
▪ Should have knowledge in digital / IT Sales & Marketing/presales/Lead Generation
▪ Must be dynamic and sales-target oriented,
▪ Must have good business analytical skills for client project requirements understanding,
▪ Should have a knowledge/experience in bidding and proposal posting
▪ Should have knowledge/experience in Social Media Marketing
▪ Should be excellent at communication skills (written and verbal),
▪ Should have a Positive attitude,
▪ Should be able to make reports and presentations,
▪ Should be interested in writing blogs/forum
▪ Portals :- Upwork, guru, pph, fever, LinkedIn Sale navigator.
Software QA Automation Engineer
Experience: 1+ year
Location: Pune, India
FlytBase is looking for passionate and hardworking Software QA Automation Engineers to join our rapidly growing team. As a Software QA Automation Engineer, you will be responsible for the planning and implementation of tests that prove the functional and non-functional requirements of the system.
About FlytBase
FlytBase is a deep-tech startup that provides hardware-agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD) that allows seamless & cloud-connected deployment of intelligent drone fleets for a variety of business applications. The team comprises young engineers and designers from top-tier universities such as IIT-B, IIT-KGP, University of Maryland & Georgia Tech, and with deep expertise in drone technology, computer science, electronics, and robotics.
The company is headquartered in Silicon Valley, California, USA, and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase won the Global NTT Data Innovation Contest in Tokyo, Japan. FlytBase was also awarded the TiE50 Top Startup award by TiE Silicon Valley.
Role and Responsibilities:
- Designing and developing test automation scripts for a web application (Angular) using test automation guidelines.
- Proficient in end-to-end testing for both Web and mobile applications.
- Build tools and frameworks to aid continuous delivery, deployment, and debugging.
- Supporting the development team and software engineers during the development and testing phase.
- Prepare defect reports and report test progress.
Experience/Skills:
- Experience in Automation Testing with Cypress, Selenium, or similar end-to-end testing tools.
- Experience with Regression, Smoke testing, API, and Backend testing.
- Experience with non-functional testing, performance, and vulnerability testing.
- Excellent knowledge of testing skills (design test plan and test strategy, writing and executing test cases, opening bugs, verifying bugs, etc).
- A team player, and fast learner with good interpersonal, verbal, and written communication skills.
Compensation:
This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with the company’s long-term business strategy.
Perks:
- Fast-paced Startup culture
- Hacker mode environment
- Enthusiastic and approachable team
- Professional autonomy
- Company-wide sense of purpose
- Flexible work hours
- Informal dress code
Company : Barcadly Services (www.barcadlyservices.com)
Job Title: Ads manager(SEM Executive)
Overview:
As an Ads Manager, you will be responsible for planning, executing, and optimizing advertising campaigns across various channels to increase brand awareness, drive traffic, and generate leads and sales. You will work closely with the relevant departments to ensure that all advertising initiatives are aligned with the overall marketing strategy and goals.
Key Responsibilities:
• Develop and execute advertising campaigns across various channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Conduct research to identify target audiences and develop audience personas for ad targeting.
• Create and manage ad campaigns, including ad copy, ad creatives, and targeting options.
• Monitor and optimize ad performance to ensure maximum return on investment.
• Conduct A/B testing and other experiments to improve ad performance.
• Collaborate with the content team to develop ad creatives and landing pages that align with the overall marketing strategy.
• Provide regular reporting and analysis of ad performance to stakeholders.
• Stay up-to-date with industry trends and best practices to ensure that our ad strategies remain effective.
Requirements:
• Bachelor's degree in marketing, business, or a related field.
• Relevant experience in ad management.
• Strong understanding of various advertising channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Experience with ad targeting options, such as audience segmentation and retargeting.
• Familiarity with ad tracking and reporting tools, such as Google Analytics, Facebook Ads Manager, and LinkedIn Campaign Manager.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical skills and attention to detail
Why join Us?
-Exciting projects
-collaborative work environment.
-oppournities for Career growth.
Hardly are we searching for professionals with experience in the travel and tourism industry alone.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.


1. Total of 11+ years of experience in the software industry
2. 10+ years of experience in Telecom domain
3. 10+ years of hands-on experience in software products/solutions preferably with development background
4. Should have played multiple roles including software product/solutions delivery, business analysis, pre-
sales, customer-facing across multiple geographies
5. Domain experience should include the following:
a. Core networking, NFV, SDN, SNMP, switching, routing (e.g. HLR, CDRs, SMSC)
b. Telecom protocols such as SIP, VoIP
c. Experience 3G, 4G, LTE, 5G
d. E2E solution design
e. TOGAF or equivalent certified
2. Preferred technology stack/skills:
a. Java and/or C++ or Telecom COTS products (Siebel, Netcracker, Amdocs)
b. Distributed systems (web services/micro services, databases)
c. Containers and orchestration frameworks (e.g. Docker, Kubernetes)
d. Cloud concepts
e. Scalable and HA (High Availability) architecture
f. Secure engineering
2. Experience in leading responses to large RFPs, RFIs, RFQs
3. Experience working on building carrier grade products/systems
4. Travel readiness for conferences, presentations, workshops
Job Responsibilities
1. Solution design responses to RFPs
2. Provide Telecom domain expertise cover to all existing engagements and identify areas of growth by
tailoring proactive propositions
3. Research competing products/solutions and changing paradigms in the context of latest trends in domain
and technology
4. Identify and build new service offerings
5. Capability presentation to prospects
6. Front-end key customer engagements from domain perspective
7. Provide consultation to delivery teams on domain side
8. Identify, groom and build domain expertise within delivery teams & proliferate a culture of knowing the
customer, products and the domain
9. Ability to elicit functional and non-functional requirements from high level requirements.

- Fluent English Required, and able to provide well-articulated and reasoned explanations for when and why to apply software design patterns.
- Experience of 3 to 5 years developing using MEAN Stack
- Strong development experience using Node.JS, Express, Angularjs and Mongodb
- Experience in UX, CSS, LESS/SASS, Git, Gulp
- Agile development background is required
- Test Driven Development experience
- Cloud deployment experience is preferred, working with Google, AWS, Jenkins, Docker



Role Description of Senior Software Engineer (.Net) – Full Stack
Your role would primarily be to strengthen our product by building and adding new product and improving the existing product features on the platform to improve existing offerings like
- AI enabled remote proctoring and video-based Virtual Examination Solutions
- Coding Skills Evaluation Solution for 15+ programming languages
- Interview Product Like AonLive for corporates to virtually interview candidates.
- CoCubes Assessment to assess candidates and apply for Jobs
The position will be based out of Gurgaon.
Primary Responsibilities
- .Net programming to build a world class product which is scalable and secure (model to be used by millions of users)
- Responsible for designing and appropriately structuring of code, developing modules, testing and productionalizing the modules with minimal handholding.
- Own the delivery of modules with minimal supervision and ensure delivery as per release plan
- Deliver product releases in rapid iterations; manage risks, dependencies, quality issues, delivery and integration timelines
- Contribute individually as well as manage a small team of junior resources
- Ensure compliance with guidelines, framework and best practices of the organization
- Work with global team and global products
Experience
- 3-6 years of strong experience in C#, Asp.Net/MVC/Razor Pages, SQL, Java Script, Jquery/Angular JS and HTML
• Strong programming and web development expertise in ASP.Net
• Experienced in handling end to end modules / client delivery independently
• Should have managed junior team members
Desired Qualifications / Traits
- Good business acumen and analytical / problem solving abilities (including eye for detail)
• Self driven, persistent, action oriented and goal driven
• Integrity and professionalism in work
We Strongly Believe in
- Work Life Balance – Maintain a healthy balance between your work and personal life.
- Open Culture– We encourage open communication and feedback. Every one is easily approachable. No closed work cubicle in the office.
- Empowerment–Employees are given certain degree of autonomy and responsibility for decision making.
- Fun at Work – We believe fun and work go hand in hand. Parties and celebrating various occasions are integral part of the culture.
- Learning & Development–Through periodic AON training programs, focus is to keep improving employee’s technical and business skill.
Compensation
Compensation is best in the industry depending on experience and skills.


- Strong object oriented concepts. Experience in structure object oriented modelling with preferred expertise in using tools like Enterprise Architect or similar. Experience in working with TOGAF standards is preferred.
- Experience in architecting the technical scale and scope of high volume, scalable enterprise software solutions including logical and physical landscape requirements with specific attention to design, development, and deployment strategies
- Capability to adapt, learn and work with multiple technology platforms.
- Knowledge in Application Security including Information security principles & realization, OWASP & PCI DSS Compliance ( Security Design & Technology Skills )
- In depth knowledge and experience in large scale database management, data modelling and database design in RDBMS and NoSQL.
- Experience in recommending and implementing DevOps tools for enterprise projects.
- Capability to evaluate tools, technologies and processes, including assessing their strategic benefit in the solution.
- Willingness to work hands-on with engineers to review, troubleshoot coding problems quickly and efficiently.
- Expertise in following technologies – ASP.Net MVC, Web API, ASP.Net Core, Entity Framework, Entity Framework Core, ASP.Net Identity, REST
- Experience in implementing various application deployment models and monitoring the server infrastructure using industry standard tools.
- Experience in docker based deployment models.
- Experience in architecting, developing and deploying cloud based (One or more among AWS, Azure, Google Cloud) enterprise solutions.
- Experience in designing and developing micro-services based applications.
- Experience in designing and developing solutions with TDD (Test Driven Development)

