- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Hello Candidate,
Hope you're doing well!
We have an exciting opening for the Community Manager (On-Site) role at Miror, offering strong growth potential and a dynamic work environment.
If you're interested or know someone who might be, feel free to reach via job posting. Looking forward to connecting!
Job Title: Community Manager (On-Site)
Location: Bangalore
Brand: Miror – A FemTech Brand for Women’s Health
Experience: 5–8 Years
Company Overview:
Miror is a unique Femtech platform dedicated to providing 360-degree care to women in their Perimenopause and Menopause journey. Over the past year, we have achieved awesome traction and growth. Our WhatsApp community on this subject is India’s largest, our social media presence has grown exponentially from 160 to over 55K,, we have established collaborations with the National Health Mission, the Govt of Karnataka, and the Indian Menopause Society. Our technology-laden App offers comprehensive care and resources, including links to Labs, Doctors, the latest information, games, quizzes, and fitness trackers and our multi symptom product which is 2 months old is getting repeat order. We know we will achieve our Unicorn goal of over a Billion USD in valuation. Learn more about our mission and multilingual support at www.miror.in
Role Overview
We are looking for an experienced Community Manager to lead and scale Miror’s online and offline women’s health community. This role will focus on growing engagement across Miror’s app, website forums, and Facebook community, fostering meaningful connections, and collaborating with doctors, wellness experts, and advocates to create a trusted and supportive space for women navigating PCOS, perimenopause, and menopause.
The ideal candidate is strategic yet hands-on, has a proven track record in community growth and moderation, and understands the nuances of building safe, inclusive, and engaging digital spaces for women.
Key Responsibilities
Community Strategy & Growth
· Develop and execute strategies to scale the community across Miror’s app, website, and Facebook group.
· Design growth campaigns, onboarding flows, and referral programs to attract and retain members.
· Build and manage partnerships with women’s health organizations, NGOs, and advocacy groups to expand reach.
Engagement & Content Programming
· Plan and execute weekly and monthly engagement calendars including polls, challenges, expert Q&As, and live sessions.
· Work closely with doctors, dietitians, fitness trainers, and psychologists to bring credible, engaging content to the community.
· Moderate conversations to ensure the community remains a safe, supportive, and inclusive space for women.
Expert & Partner Collaboration
· Identify, onboard, and manage medical experts, wellness specialists, and guest speakers for live sessions and content series.
· Liaise with Miror’s marketing and content teams to turn expert insights into campaigns, guides, and resources.
Community Operations & Analytics
· Monitor member sentiment, activity levels, and discussion trends to inform strategy.
· Track key metrics like engagement rates, retention, and growth, and provide monthly reports with actionable insights.
· Manage community guidelines, moderation policies, and escalation protocols to maintain trust and safety.
On-Site Role
Work from Miror’s Bangalore office to collaborate closely with marketing, product, and partnerships teams.
Coordinate community-driven offline events, workshops, and meet-ups to strengthen connections between members.
What We’re Looking For
· Experience: 5–8 years in community management, ideally with health, wellness, or women-focused brands.
· Platform Expertise: Proven experience managing communities on Facebook, web forums, and apps.
· Tone & Sensitivity: Ability to navigate sensitive health topics with empathy and professionalism.
· Partnerships: Skilled in working with doctors, wellness experts, and thought leaders.
· Analytical Mindset: Comfortable using data to inform engagement strategies and demonstrate ROI.
· People Person: Strong interpersonal skills with the ability to build trust and inspire participation.
How to reach me?
Connect with me on chat here!
Best Regards,
Indrani Dutta
Senior HR Manager
www.miror.in
Machine Learning (ML)
PythonAbout Role
We are looking for a hands-on Python Engineer with strong experience in backend development, AI-driven systems, and cloud infrastructure. The ideal candidate should be comfortable working across Python services, AI/ML pipelines, and cloud-native environments, and capable of building production-grade, scalable systems.
This role offers high ownership, exposure to real-world AI systems, and long-term growth, making it ideal for engineers who want to build meaningful products rather than just features
Key Responsibilities
- Design, develop, and maintain scalable backend services using Python
- Build APIs and services using FastAPI, Flask, or Django
- Ensure performance, reliability, and scalability of backend systems
- Integrate AI/ML models into production systems (model inference, automation)
- Build and maintain AI pipelines for data processing and inference
- Deploy and manage applications on AWS, with exposure to GCP and Azure
- Implement CI/CD pipelines, containerization, and cloud deployments
- Collaborate with product, frontend, and AI teams on end-to-end delivery
- Optimize cloud infrastructure for cost, performance, and reliability
- Collaborate with product, frontend, and AI teams on end-to-end delivery
- Follow best practices for security, monitoring, and logging
Required Qualifications
- 2–4 years of professional experience in Python development
- Strong understanding of backend frameworks: FastAPI, Flask, Django
- Hands-on experience integrating AI/ML systems into applications
- Solid experience with AWS (EC2, S3, Lambda, RDS, IAM)
- Exposure to Google Cloud Platform (GCP) and Microsoft Azure
- Experience with Docker and CI/CD workflows
- Understanding of scalable system design principles
- Strong problem-solving and debugging skills
- Ability to work collaboratively in a product-driven environment
Perks and Benefits
- Work in Nikhil Kamath funded startup
- ₹3 – ₹4.6 LPA with ESOPs linked to performance and tenure
- Opportunity to build long-term wealth through ESOP participation
- Work on production-scale AI systems used in real-world applications
- Hands-on experience with AWS, GCP, and Azure architectures
- Work with a team that values clean engineering, experimentation, and execution
- Exposure to modern backend frameworks, AI pipelines, and DevOps practices
- High autonomy, fast decision-making, and real ownership of features and systems
Data Governance Developer
About Kanerika
Who we are:
Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.
Awards and Recognitions
Kanerika has won several awards over the years, including:
CMMI Level 3 Appraised in 2024.
Best Place to Work 2022 & 2023 by Great Place to Work®.
Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.
NASSCOM Emerge 50 Award in 2014.
Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.
Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.
Featured as Top Data Analytics Services Provider by GoodFirms.
Working for us
Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.
Locations
We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).
What You Will Do:
As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organization’s data ecosystem.
Key Responsibilities:
- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).
- Integrate Purview with data sources: Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.
- Schedule and monitor metadata scanning and classification jobs.
- Implement and maintain collection hierarchies aligned with data ownership.
- Design metadata ingestion workflows for technical, business, and operational metadata.
- Enrich data assets with business context: descriptions, glossary terms, tags.
- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.
- Validate end-to-end lineage for datasets and reports (ADF → Synapse → Power BI).
- Resolve lineage gaps or failures using mapping corrections or scripts.
- Perform impact analysis to support downstream data consumers.
- Create custom classification rules for sensitive data (PII, PCI, PHI).
- Apply and manage Microsoft Purview sensitivity labels and policies.
- Integrate with Microsoft Information Protection (MIP) for DLP.
- Manage business glossary in collaboration with domain owners and stewards.
- Implement approval workflows and term governance.
- Conduct audits for glossary and metadata quality and consistency.
- Automate Purview operations using:
- PowerShell, Azure Functions, Logic Apps, REST APIs
- Build pipelines for dynamic source registration and scanning.
- Automate tagging, lineage, and glossary term mapping.
- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.
Tools & Technologies:
- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog
- Experience in Microsoft Purview areas:
1. Label creation and policy management
2. Publish/Auto-labeling
3. Data Loss Prevention & Compliance handling
4. Compliance Manager, Communication Compliance, Insider Risk Management
5. Records Management, Unified Catalog, Information Barriers
6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit
7. DSPM, Data Policy
Required Qualifications:
- 4–6 years of experience in data governance or data management.
- Strong experience in Microsoft Purview and Informatica governance tools.
- Proficient in tracking and visualizing data lineage across systems.
- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.
- Understanding of data regulations: GDPR, CCPA, SOX, HIPAA.
- Ability to translate technical data governance concepts for business stakeholders.
🌍 Job Title: International Sales Executive
📍 Location: Kothnur, Bangalore
🕒 Experience: 1 to 2 years in International Sales
🎓 Qualification: 12th Pass and Above
🗣️ Language Requirement: Excellent English Communication Skills
Job Description:
We are hiring dynamic and enthusiastic International Sales Executives to join our growing team in Kothnur, Bangalore. If you have prior experience in handling international clients and a passion for sales, we would love to hear from you!
Responsibilities:
- Engage with international clients over calls and emails
- Understand customer needs and offer the right product or service
- Achieve monthly and quarterly sales targets
- Maintain records of leads, customer interactions, and sales
- Provide excellent post-sale support and build lasting relationships
- Coordinate with internal teams to ensure timely delivery of services
Requirements:
- Minimum 1 to 2 years of experience in international sales or outbound process
- Excellent verbal and written communication in English
- Willingness to work in night shifts (if applicable)
- Confident, goal-oriented, and target-driven attitude
- Strong customer service skills and a persuasive personality
- Basic computer knowledge (MS Office, CRM tools)
What We Offer:
- Competitive salary with performance incentives
- Growth and learning opportunities
- Positive and supportive work environment
Netsuite Technical Consultant
Job Summary:
• Work closely with functional consultants for the successful implementation of the
project.
• Provide NetSuite training and technical support to end-users throughout the
implementation.
• Provide technical support to clients as and when required post-implementation.
• Should have experience on Suite talk, Suite Builder, Suite Analytics, Suite Let.
• Perform integration, configuration, data migration and user access control settings
involving NetSuite.
• Development of Scripts and Workflows to Enhance NetSuite. Create, Maintain, &
Optimize existing NetSuite customizations
Job Title:
Design Engineer
Location:
Hubballi, Dharwad, Chennai, Goa, Belur, Tumkur
Qualification:
B.E / Dip (Mechanical )
Experience (in years):
2+ years
Summary of Skill set
· Experience in CAD software Solid Edge
· Experience in UGNX, Sheet Metal Design and CATIA
· 3D Modeling of part, sub-assemblies & Assembly modeling
· 2D drafting and detailing with GD & T application.
· Skilled in creating / reading / interpreting engineering drawings.
Personality profile
· Proficiency in English (Written and Verbal)
· Effective communication
· Strong interpersonal skills, proactive approach
· Self-starter and must be highly resourceful with the ability to be effective independently and with little direction
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Ensuring optimal matching of people needs, firm needs and client requirements
- Executing a fair and transparent staffing process
- Ensuring balanced teams across various projects/ cases
- Developing one-on-one relationships with individuals within your class
- Regularly meeting with each to discuss their career development, goals, objectives and interests
- Providing guidance and mentoring on career management
- Regularly meeting with each to discuss their career development, goals, objectives, and interests
- Proactively connecting with individuals (and Professional Development Advisors if required), Class Captains (CC) and Class Program Managers (CPM) for periodic check-ins
- Hosting quarterly Staffing Open houses to discuss top-of-mind questions for classes
- Charting out annual engagement plan with classes to cover topics such as transfers, staffing in new roles (e.g. post level change or promotion), long duration staffings etc.
- Seeking support from CCs and CPMs in actively managing class staffing expectations and boosting class morale
- Actively managing expectations, as well as collaborating with them in finding creative ways to work around the challenges, and boosting the class karma/morale
- Working with peers across the global/ regional system to ensure India clients are served well, and supporting global/ regional cases requiring India team members
- Partnering with HR on performance management, employee relations, and other issues related to employment law and policy matters
- Engaging with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and overseeing staffing of teams to projects based on understanding of client, office and individual needs
- Managing the required trade-offs between business need and professional development needs of the consultants
- Managing and/or attending all Staffing related calls and meetings
- Working with Staffing Manager to ensure decisions best optimize tradeoffs between client service, utilization, and retention
- Continuously improving local staffing processes and supporting global staffing initiatives as required
- Being the single point of contact for approving all the vacation requests that come to staffing, by following a set of filters/criteria/conflicts we need to check for
- Managing staffing processes and databases to a high level of accuracy, including updating the overall allocation database, creating availability summary emails, updating the availability sheet, and owning a variety of weekly/monthly staffing reports
- Supporting the Performance and Career Development processes for the Consulting staff - by providing the Professional Development team with reports that allow them to generate reviews, upward feedback and run the promotion diligence process
- Collaborating with training team to plan the training schedule for your class
- Responding to ad hoc staffing information requests (as required)
- Periodically re-visiting the staffing process and recommending improvements to efficiency and effectiveness
- Continuously advancing local staffing processes
- Supporting regional and global staffing initiatives as required
- Leading/ supporting projects as required e.g. working with Finance to enhance visibility of cost/ revenue ratio for active cases
- Participating in and creating impact with other office/ people-related initiatives
- Being an active member of relevant governance councils e.g. People Council, PD Committee, Promotions Committee
- Demonstrating best practices in following staffing policies and processes
Desired Candidate Profile
What you need to have:- Postgraduate with, 7-8 years’ work experience in HR/ Talent Management/ Resource Management/Professional Development
- Demonstrated leadership experience in client facing consulting work with at least 3 years of consulting work experience (having played Consultant equivalent or higher roles)
- Competence with Excel, PowerPoint, Word
- Excellent customer-facing communication skills (towards leadership, consulting staff)
- Ability to take high-stake decisions under pressure
- Ability to deal with highly confidential information with discretion
- Eagerness to contribute to team building and people development
- Sound commercial and business judgement
Laravel
PHP
Amazon Web Services (AWS). Deep knowledge of FullStack Development via PHP 7 (Laravel or Phalcon) and React based tech stack.
. Deep understanding about Ubuntu OS, Nginx Server, PM2, Supervisor, PHP FPM.
. Good knowledge of microservices based architectures which can scale over a period of time.
. Should be able to create a plan to break an existing monolith into microservices.
. Hands-on experience on AWS IAM, EC2, Route53, S3, RDS, Elasticsearch etc.
. Define and maintain coding standards, and guide team members to comply with these standards.
. Onboarding new developers and members e.g. AWS IAM and granting access to repositories.
. Planning product technical requirements and SDLC for critical projects like ecommerce, real time gaming projects etc.
. Work on DevOps, CI/CD and automation initiatives in Favcy. . Researching and incorporating latest frameworks, design patterns and coding architecture to create a scalable product.
. Proactively working for Favcy OS Enhancements and obsession towards keeping the Favcy Cloud Infrastructure updated.
. Drive issue resolution, risk identification and mitigation, and dependency management.
. Maintaining security and implementing security processed for third party integrations and accounts.
. Designing or reviewing backend and frontend architectures and UML diagrams, test cases, website functionalities.
. Follow agile approach to get the projects done via daily scrum and project tracking.
. Plan and sequence release deployment activities like DB migrations in coordination with Release Management
. Monitoring backend and frontend telemetric data and project progress e.g. New Relic, Kibana.
. Planning project pipeline as per the deadlines and resources. . Collaborate with business analysis and quality assurance engineers to fix defects.
. Should be able to manage multiple projects and communicate to clients directly.
. Focus on a seamless experience for users by ensuring availability, latency, scalability
. Documenting features, APIs and workflows for client side integrations and onsite web-hook integrations.
Requirements
Must have Technical abilities:
. Passion for programming, excellent debugging skills, expertise in designing scalable backend architecture.
. Know-how for using Design Patterns, Caching, Batch Processing, Rest APIs, JSON, Microservices, Test Cases, Git, Nginx, Webpack, NodeJS, React
. Rich experience in third party integrations like RazorPay Payments/Payouts, Webhooks, Authentication Methods like OAuth2, .
. Can take technical decisions and finding creative solutions.
. Teaching someone something new which makes tech team motivated.
. Proactively resolving the issues of production
Soft Skills
. A good team player who can help the team whenever needed including coding if needed.
. Can communicate clearly and write well.
. Can speak eloquently and explain just about anything to anyone.
And you’re comfortable communicating in writing and on the phone
. Should be motivated and driven.
You volunteer for new challenges without waiting to be asked.
You’re going to take ownership of the time you spend with us and truly make a difference.
. Should point out the bad practices and bring a positive change in the culture.
. Should bring a sense of ownership among the team members.
. Should help the team to grow professionally and help them to achieve their professional goals.
Data ScienceMachine Learning (ML)
R ProgrammingPython
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon