
- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.

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Review Criteria
· Strong UX / Product Designer profile
· 3+ YOE in UX / Product Design, with a focus towards B2C Products
· 2+ YOE in a Good Product Company
· Must have worked on both UX and UI / Visual Designs (some UI / Visual Design experience is required)
· Strong collaboration experience with Product Managers, Researchers, and other Product stakeholders
· Strong portfolio of UX Design and UI/Visual Designs (both are Mandatory) for B2C Products
· Mandatory (Company) - Product Company only
Job Specific Criteria
· CV Attachment is mandatory
· Portfolio is mandatory
Role & Responsibilities
As a UI/UX Designer at company, you'll be responsible for collecting and translating user insights into delightful experiences. Ultimately, you’ll create both functional and appealing beautiful features that address our customer's needs. You will use your creativity and eye for design – along with your technical knowledge – to develop great experiences.
Role & Responsibility -:
· Create close working relationships with Product, Strategy, Marketing, and Engineering, to shape and deliver design vision and strategy
· Gather and evaluate user requirements in collaboration with product managers and engineers
· Illustrate design ideas using storyboards, process flows and sitemaps
· Practice an iterative, user-centered design approach and create best-in-class deliverables in every phase of the UX design lifecycle.
· Lead discovery sessions and brainstorms.
· Develop user flows, wireframes, UI mockups and prototypes that clearly illustrate how sites, feature function and look like
· Present concepts, ideas and potential solutions to stakeholders and senior management and implement their feedback.
· Participate actively in UX testing and revise designs after synthesizing test results.
· Utilize deep knowledge of UX best practices and trends in media, online learning and emerging
· Identify and troubleshoot UX problems (e.g. responsiveness)
· Creating and maintaining a site-wide style guide
Ideal Candidate
· 3-5 years experience of UI/UX design experience in a product team
· Deep understanding of fundamental visual design disciplines (typography, iconography composition, color, composition, layout, etc.).
· In-depth knowledge of UX collaboration tools such as Figma, Sketch, InVision, Miro and similar
· Phone and Tablet design experience for Android and iOS is a must
· Demonstrable experience with responsive design a must.
· Bachelor’s degree / diploma in Graphic Design from tier 1 colleges.
· Portfolio must exhibit understanding of user experience design principles and knowledge of UI best practices and usability
Soft Skills-:
· Excellent written and verbal communication skills
· Ability to effectively communicate ideas and make presentations
· Strong interpersonal skills
· Aptitude to build relationships across the organization
· Ability to accept feedback and work in a professional manner
· Capacity to handle many tasks concurrently and work under deadlines.
JOB REQUIREMENTS:
- C#
- SQL
- FTF
QUALIFICATIONS ANS SKILLS:
BSc/BA in Computer Science, BCA, Engineering or a related field
1-3 years of web development experience.
Relevant E-com industry Experience.
Experience in JavaScript, HTML, CSS is a plus
RESPONSIBILITIES
Create and test applications for websites.
Maintaining the appearance of websites
Implementing automated testing platforms and unit tests.
Maintain and update websites
Troubleshoot website problems.
Candidate must be able to join immediately and must be very fluent in English must know the basics of HR and recruitment process in line.
We Are Hiring For Tally Customer Support
Job Role: Tele calling & Sales Supporting
Candidates Must Have Good Communication Skills
Candidates Should Be Able To Speak English Fluently
Qualification: B.com Graduates Can Apply
Job Location: Shimoga, Mangalore, Karnataka
Experience: 1 - 2 year experience is required
Mortgage Support Manager
We’re looking for driven and hungry individuals to work remotely from India to join our growing team of Premier Tax and Bookkeeping. Our online platform and seamless digital experience mean you will be speaking to customers nationally over the phone and with our “Flex First” policy, you have the choice of working from home, or amongst a vibrant team of hard-working senior mortgage consultants
The Mortgage Support Manager is responsible for driving qualified opportunities to our senior Mortgage consultants.
You will be responsible for processing loan applications on our online platform, collecting required compliance documents from clients via our online platform
You are expected to promote our mortgage services to potential clients
MUST REQUIREMENTS
- Minimum bachelor’s degree or above in business-related discipline ( Accounting, Commerce, Finance, Business Administration)
- Excellent level of English communication skills in writing, and speaking
- 3-5years of experience in processing loan applications for home and business loans
- Experience in business development and project management
- A proven track record in recognising and converting commercial opportunities
- An ability to leverage and maximise technology platforms
- Demonstrated experience in a business development role growing existing and driving new business is essential.
TASKS INCLUDE
- Generating qualified appointments for our national team of Mobile Brokers and Retail/Franchise Brokers via inbound and outbound customer inquiries
- Identifying opportunities for Customers to refinance their existing loans and obtain financing for new purchases
- Educating customers on our value proposition and aligning their wants and needs with our offering
- Leveraging your relationship-building and sales skills, encouraging customers to engage with the platform prior to appointment and gain commitment to the process.
- Integrating best-in-class sales training (that’s our job!) with your 'can do', positive attitude to consistently achieve results
- Regularly contributing with key internal stakeholders to drive positive business outcomes and ensure high levels of customer satisfaction
- Participating in professional and personal development programs designed to help you take ownership of your career growth.
- Developing deep customer relationships in a vastly competitive market.
- Using your commercial knowledge and insights to deliver results whilst operating with simplicity and creativity, driving optimum operational performance.
We are looking for a Senior Python Developer to produce large scale distributed software solutions. You’ll be part of a cross-functional team that’s responsible for the complete software development life cycle, from conception to deployment.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities:
Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Write technical documentation
Requirements
Proven experience as a Python Developer or similar role Knowledge on Python, Django, MongoDB, Elasticsearch, AWS Excellent communication and teamwork skills Great attention to detail Organizational skills An analytical mind Experience on Apache Kafka, Hbase and Graph DB is an added bonus
Location : Mumbai
Salary Range : As per the co standards
Type of Employment : Full time
Position Level : Senior
About theAsianparent
theAsianparent is a reproductive health-tech company that reaches out to 30 million mothers every month through our parenting website and app. Our vision is to improve the overall health of pregnant women, mothers and families in South East Asia by helping them navigate their most important moments with data-driven solutions and information in the form of content, community and physical products.
Headquartered in Singapore, theAsianparent has offices in Vietnam, Indonesia, Malaysia, the Philippines, Thailand, India, Sri Lanka, Hong Kong and Nigeria. Our investors include Fosun, JD.com,Vertex Ventures and others.
Link: https://tickledmedia.com/">https://tickledmedia.com/ / https://sg.theasianparent.com/">https://sg.theasianparent.com/
We are looking for a Full Stack Java Script Developers with 4+ years of experience. We iterate fast on prototypes but building final products carefully. This is unique opportunity to join the leading growth-stage start-up in the most meaningful segment of the economy(parents) in the core market of Singapore. This is a role where careers are made, if you are upto the challenge, and keen to work with world-class teams.
About the Role :
This role is based in our India Office, reporting to the Head of Development.
This primary role will be for crafting useful, visually appealing and stable applications while collaborating with the product, design & back-end engineering team and also the following.
Your responsibilities will include :
- You will work with a group of Javascript/full stack developers focused on delivering high quality
- enterprise solutions, ensuring delivery of high end experiences.
- You will help AirFi to quickly iterate and scale web app development to different segments of
- customers with standard processes, automation, monitoring and rapid quality assurance.
- Continuously monitor the web apps space for continuous improvements and optimisations, looking for new opportunities and challenges. - Be the domain expert and set a high development standard.
- Full stack exposure (preferably MEAN Stack) (4+ years) - Experience on building RESTful services andMVC patterns - Document-oriented NoSQL databases (MongoDB, CouchDB, etc)
- Responsive web-frameworks (e.g. Foundation, Bootstrap)
- Experience with Git (GitHub), automatic deployments, continuous integration - Expertise on
- Javascript, HTML5, CSS, AngularJS, NodeJS, Cloudant, AWS, etc.
- You get bonus points for : -
- Exposure to Video streaming, Payments, encoding - You care deeply about writing quality/testable/modular code.
- You have a passion to suck every bit of performance of the code - Hacker mentality - Affinity for metrics and analytics - Experience with working with offshore team - Linux skills.
What are we looking for :
- We are looking for someone who has empathy and compassion for end users.
- Strong organizational and project management skills.
- Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, React, and Vue.
- Familiarity with Web server technologies like Node.js, Express/Fastify
- Familiarity with database technology such as MySQL and MongoDB.
- You understand the web protocols and the whole web stack very well to be able to figure out ingenious ways of solving problems.
Required Skills : Javascript, Node.js, HTML, CSS
Who should apply for this role? You are an expert/master in the below tools/skills :
- ReactJS (Medium Proficiency)
- Core JavaScript Development experience – Is a Must
- Node.js (Medium Proficiency)
- HTML/HTML5 (High Proficiency)
- CSS/CSS3 (High Proficiency)
- Up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
What can you expect
- A fast-paced environment to learn and grow in your career with a market leader with
- ambitious growth plans.
- Opportunities to learn about and work in different areas of content creation and management
- and become a well-rounded digital media content professional.
- Dynamic and supportive work culture.
- A passionate team of people working tirelessly to help women across South East Asia and
Please send your CV together with the following information:
- Notice Period
- Last Drawn Salary
- Expected Salary
- Nationality/ Visa Requirement
Job Description
We are seeking a well experienced Java Technical Lead for our product. In this position you will design and implement technological solutions for our product on Java/J2EE stack.
What are my roles and responsibilities?
- Design, develop and implement software programming applications.
- Build highly scalable product.
- Participate in gathering business requirements and assessing existing architectures and resources.
- Ownership in producing the solutions conceptual architecture and associated artifacts.
- Work with application development team in delivering the project and deliverable within time and with good quality.
- Perform unit testing, oversee quality assurance of applications through system testing.
- Establishes processes for performance and conducts code review.
- Manage and mentor junior members of the team on good coding practice
What skills and experiences would I bring into this role?
- B.E/ B.Tech / MCA in computer science or a related field
- 6+ Years of Java/J2EE work experience.
- Minimum 2+ years into Team Lead position.
- Object-Oriented design, patterns, algorithms, data structures
- Well knowledge about Spring Hibernate framework.
- Exposure to React JS / Angular JS.
- Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
- Good working experience in OpenStack/AWS & cloud application development and deployment
- Experience in Web services (REST or SOAP)
- End to end web development experience is highly preferred
- Good understanding of unit testing methodologies.
- Good analytical and communication skills
- Startup work culture mindset.
ABOUT IDEAPOKE
Emerging Technologies | Bengaluru, India
Ideapoke is a global, fast growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.
Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.
Ideapoke’s like to constantly learn, grow and make a difference. Join us and be part of our story.








