- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.
Similar jobs
As a Senior Software Engineer, you need to have:
● Advanced knowledge of PHP, Nodejs, MySQL, HTML/CSS, Javascript etc.
● Some experience in managing engineering teams of 5-20 people.
Work Details:
● Your work will involve managing software development team via web and mobile
technologies like PHP/Laravel, MySQL, Node.js, MongoDB, React, Angular, Ionic, AWS
etc.
● Lead, Coach and mentor a strong and passionate team of web and mobile Engineers and Designers
● Drive new features and improve performance
● Define or Review architectural standards and processes
● Drive performance analysis and optimization efforts
● Help set and fulfil the engineering hiring plan for the team including sourcing, screening
and interviewing
● Represent the team in engineering and product meetings
● Work with teams across Squareboat to ensure a seamless user experience for our
client's customers
● Champion continuous improvement to help raise the bar on quality, performance and
maintainability
● Keep abreast of the changes in the industry and champion new technologies and
development processes within the team
You need to have:
● 5+ years of relevant software development experience
● Bachelor’s or Master's degree in Computer Science, Computer Engineering or a related
technical discipline
● A good understanding of the software development lifecycle
● Some interesting side projects you have done or a Github profile with real open source
contributions will be a big plus
Benefits:
● Working with the latest web technologies in an early-stage product startup, with plenty of
opportunities to learn
● You will work directly under the mentorship of other senior designers/developers and the
startup's founders
Skills:
● PHP, Javascript, MySQL, AngularJS, React.js
Job Title: Java Full Stack Developer
Work Location: Bangalore, Chennai, Mysore
Experience: 5+ Years
Budget: up to 18 Lakhs
Notice Period: Immediate to 30 days
Mandatory Skills: Java, Java Script, HTML, CSS
Job Description:
A Bachelor's degree in computer science, statistics, or Engineering.
· At least 5 years of strong knowledge and experience in developing web applications using J2EE, Multi thread programming, Data structure, Junit and Mockito
· Strong knowledge in Spring Boot, Microservices, LOG4j, Spring security
· Strong Experience in Angular JS responsive frameworks. ReactJS.
· Strong knowledges in JavaScript, TypeScript, jQuery, HTML5, CSS.
· Experience working with tools like Git, Maven, Gradle.
· Demonstrate strong design and programming skills using JSON, Web Services, XML in Unix and Windows environments.
· Experience with Build Automation, Continuous Integration and Test Automation (npm, Gradle, Maven, Jenkins).
· Thorough understanding of Integrated Development Environments like Visual Studio Code, Eclipse and IntelliJ.
· Good understanding of Databases, Frameworks, Design, Algorithms, etc.
· Working knowledge with Oracle, Mongo DB databases.
· Strong agile/scrum development experience
· Experience in Cloud platforms including deploying applications in a containerized platform is preferred.
· Experience in full lifecycle with requirements to development to support.
· Excellent verbal communication skills.
· Good problem-solving skills.
• Has a thorough understanding of relational databases and security relating to PHP/MySQL
• Has expertise in HTML/CSS/JavaScript/jQuery
• Skilled in managing backend services and ensuring seamless data interchange between server and end-users. No traditional HR Processes
• Knowledgeable with writing web services and REST APIs for web and mobile application integration.
• Has designed and maintained database experience.
• AWS can be a plus point
We are looking out for a Flutter Developer who will be running and designing product application features across various cross-platform devices. Someone who is passionate about code writing, solving technical errors, and taking up full ownership of app development. Role & Responsibilities
● An in-depth understanding of front-end languages like Flutter is a must, HTML, CSS3, JavaScript, and NodeJS.
● Experience in the development of Web App and code should be compatible with Android/iOS applications and have deployed them on Google Play/App Store.
● In-depth understanding of databases like PostgreSQL
● You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.
● Familiarity using version control tools like Git, Subversion, etc., and IDEs like Android Studio, VS Code, etc.
● Knowledge of Dart programming language, Rest APIs, and integration of various APIs from third parties.
● Understand basic concepts of design for developing user-friendly applications.
Work Experience:
Experience of 2-3 years on Flutter technology is a must.
Location:
Thane, Mumbai (For candidates from outside Mumbai, the company will provide shared accommodation) Joining: 0-1 month
Remuneration:
Attractive salary + ESOPs
We are looking for an Android developer interested in building performant mobile apps on Android platforms. You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
Requirements
- Build pixel-perfect, buttery smooth UIs Android platform.
- Leverage native APIs for deep integrations with Android platform.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes.
- Maintain code and write automated tests to ensure the product is of the highest quality.
Skills
- Firm grasp of the Kotlin language and its nuances.
- Knowledge of functional or object-oriented programming Ability to write well-documented and clean code.
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like Gradle , Android Studio, IntelliJ and Play console. Understanding of REST APIs, the document request model, and offline storage
Interpersonal Skills
- Self-motivated, team player, action--and-results oriented.
- Well organized, good communication and reporting skills.
- Ability to successfully work under tight project deadlines.
Experience in Kotlin is mandatory .
About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.
Requirements:
- Strong algorithm and problem solving skills with passion to innovate.
- Good understanding of SDLC processes, practices and key tools.
- The candidate should have past or current experience in development and understands the development aspects thoroughly.
- Good exposure to working in Application performance, scalability and application security is preferred.
- Knowledge in web services (RESTful APIs), Software integrations is mandatory.
- Experience working with technologies like Java, Spring, Hibernate, JSPs, MySQL is mandatory.
- Inclination towards UI/UX and experience working in Angular is preferred.
Job Functions / Responsibilities:
- Find technical resolutions on issues or queries related to unknown or new scenarios
- Meet cases resolution SLA"s
- Manage relationships with clients
- Work with cross-functional teams as and when required
- Keep up to date with all eCW products and their enhancements
- Maintain excellent customer satisfaction level
- Other duties as assigned
Requirements:
- Proficient with relational databases (MySql, MsSql)
- Knowledge / Experience with Java or C++ (OOPs Concepts)
- Experience with Internet Protocols, HTTP / HTTPs
- Default ports for HTTP / FTP / MYSQL etc
- Experience with Web Application Server(s)
- Understanding of 3 -Tier / N-Tier Architecture
- Knowledge of SQL Server
- Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)
Other Skills / Abilities:
- Telephone etiquette
- Fluency in English Communication.
- Ability to balance multiple priorities
- Strong analytical and problem-solving skills
About Us
Intellipaat is the leading online education provider and creates courses in collaboration with top MNCs and universities such as IBM, Microsoft, E&ICT, IIT Guwahati, etc., with more than 600,000 learners and 200+ corporates across 53+ countries learning on our platform.
Inside Sales Manager (B2C Sales): Work From Office
Responsibilities Include:
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with existingcustomers
• Identifying references through the existing customer base to increase the salespipeline
• Customer Relationship Management
• New account development
• Managing pre-sales to post-sales support activities for the assigned
• Follow up on leads and conduct research to identify potential prospects.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Customer Relationship Management
• To understand customer requirements in the geography assigned and future product portfolio improvement based on past customer feedback.
Skills Preferred:
• Excellent spoken and verbal skills
• Ability to plan and execute
• Ability to persuade and negotiate
• Ability to work under stress
• Ability to work in a team
• Fast-learner, keen on details, and self-motivated
Experience: Fresher and Experience
Compensation: For these first 4 months, they will be getting 25,000 INR as a salary. After the successful completion of 4 months 32,000 INR( Fixed salary) + 10,000 INR (Incentive) + 50,000 (Annual Bonus) Total CTC 5,54,000 INR
Dear Aspirants,
We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.
In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.
We shall reach you back for scheduling the interviews post this.
About the Company :
Driven by a Passion for Excellence :
Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.
CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com
Educational Qualification :
- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)
Exp level - 1 to 5 yrs
Location - Andheri (Mumbai)
Technical expertise required :
- a) Meeting clients to understand their CRM and process requirements.
- b) Work as a team member for system requirements definition process and system setup during implementation.
- c) Re-engineer business processes to ensure accurate CRM roll-out.
- d) Creating and managing the project schedule, participating in performance standards discussions.
- e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
- f) Coordinating with departments to ensure delivery.
Desired Proficiency :
- a) Excellent verbal and written communication, problem-solving, and analytical skill.
- b) Ability to deliver on timeliness
- c) Excellent customer facing skills
- d) Appreciation of Business Issues
- e) Strong Technical background.
- f) Experience in BFSI and CRM domain is preferred.
- g) Exposure to Microsoft .NET framework and databases is a plus.
If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.
Regards,
Deepak Sharma
Human Resources
General Accountabilities/Job Responsibilities
- Participation in the requirements analysis, design, development and testing of applications.
- The candidate is expected to write code himself/herself.
- The candidate is expected to write high level code, code review, unit testing and deployment.
- Practical application of design principles with a focus on the user experience, usability, template
- designs, cross browser issues and client server concepts.
- Contributes to the development of project estimates, scheduling, and deliverables.
- Works closely with QA team to determine testing requirements to ensure full coverage and best
- quality of product.
- There is also the opportunity to mentor and guide junior team members in excelling their jobs.
Job Specifications
- BE/B. Tech. Computer Science or MCA from a reputed University.
- 3 -12 Years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
- Hands on experience in Core Java, Multithreading, RMI, Socket programing,
- JDBC, NIO, webservices and Design patterns.
- Should have Knowledge of distributed system, distributed caching, messaging frameworks,
- ESB etc.
- Knowledge of Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database is essential.
- Additionally, knowledge of HBase, Hadoop and Hive are desirable.
- Familiarity with message queue systems and AMQP and Kafka is desirable.
- Should have experience as a participant in Agile methodologies.
- Should have excellent written and verbal communication skills and presentation skills.
- This is not a Fullstack requirement, we are purely looking out for Backend resources.