- As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
- Customer obsession & talking to customers on a regular basis with great empathy.
- Deliver a 11* customer experience on all touchpoints.
- Manage a time agnostic team aligning with USA timezones.
- Clear decision making in ambiguous situations and enabling a similar culture within the team.
- Partner with product team to enable ground level learnings and ensuring that customer interests are met.
- 4+ years working in Customer Success or an Account management role; this is a senior-level role.
- Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
- You nurture customer relationships and don't view them as transactional emails/calls.
- We are location agnostic, We have a small garden office Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
- You are somebody who shares the same ethos.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Sr. Manager / Manager – Sales (PCR / EPR)
📍 Location: Surat | 🏢 Department: EPR/PCR
About the Role
We are seeking an experienced and dynamic Sales Professional to drive business development and partnerships in the sustainability domain. The role focuses on Post-Consumer Recycled (PCR) plastics and Extended Producer Responsibility (EPR) compliance solutions, engaging with leading FMCG, packaging, textiles, and manufacturing companies.
Key Responsibilities
🔹 Identify and acquire new B2B clients across FMCG, consumer goods, packaging, textiles, and industrial sectors.
🔹 Drive sales of PCR plastics and sustainable packaging solutions.
🔹 Develop pricing strategies, negotiate contracts, and achieve sales & margin targets.
🔹 Build and expand partnerships for EPR compliance services (collection, recycling, documentation).
🔹 Support clients in meeting EPR targets with end-to-end solutions (collection, recycling, certification, reporting).
🔹 Develop and execute marketing & branding campaigns to promote sustainable solutions.
🔹 Represent the company at trade shows, industry forums, and sustainability events.
🔹 Track market trends, competitor activity, and regulatory changes to identify opportunities.
Qualifications & Experience
✅ Graduate in Business, Marketing, Environmental Sciences, or Engineering (MBA preferred).
✅ 5–10 years of sales/marketing experience in recycling, plastics, packaging, or sustainability sectors.
✅ Strong knowledge of EPR regulations, PCR plastics, and compliance frameworks.
✅ Proven track record of achieving sales targets and building corporate relationships.
Skills Required
✨ B2B sales, negotiation & relationship management
✨ Knowledge of plastic recycling technologies & sustainable materials
✨ Strong understanding of EPR rules & compliance
✨ Digital marketing, CRM tools & data analytics proficiency
✨ Excellent communication, presentation & networking skills
About Company
Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. They are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. They partner with passionate entrepreneurs to combine their collective learning and experience with data science, digital ethnography, and technology. platforms to build brands that connect to the new generation of Indian consumers.
What you’ll be doing
• Work with brand entrepreneurs to create and implement a forward looking product strategy. Influence technology choices and business strategy in creating multiple D2C brands across Food, Fashion, Home, Beauty and more simultaneously.
• Convert brand proposition into digital user experiences covering pre and post purchase journeys across channels such as D2C, Social Media, Whatsapp, Marketplaces and Metaverse by understanding business economics of brands in their first 1000 days.
• Raise the bar on customer empathy & quality of what we deliver, work with small & high performance teams to build products, managing a fast-paced agile delivery model.
• Analyse macro trends on user behaviour and adoption, predict technology shifts to identify innovative (sometimes first to market) product features and work with multiple tech startups to drive metrics and time to market.
• Talk the data language and drive a working environment fostering data driven decision making while running experiments, identifying gaps and prioritization.
Requirements
• Entrepreneurial mindset with acute understanding of product market fit for every brand with ability to decide when to scale or sunset experiments/initiatives.
• Demonstrated ability to think strategically about business, product and technology and come up with immediate & market first product propositions.
• End to end product development functional knowledge cutting across digital shopping journeys, marketing, contact centre operations, payments etc
• Track record of building and delivering high-quality digital products and complex roadmaps, ideally across multiple product categories with geo-distributed teams
• Ability to provide clarity, cut through clutter and being decisive on priorities and metrics.
• Ability to excite people through communication and presenting data in most the ambiguous situations.
• Ability to define short term goals & metrics (sometimes on a weekly basis) and align teams on how-lists.
• Passion for technology and pro-activeness in developing and/or integrating home developed or 3rd party applications.
NodeJS (Node.js)
MongoDB
ExpressOur Tech Stack :
- PHP, Code igniter, MVC Framework
- Node JS, React JS, JavaScript, HTML, CSS
- Ajax, JQuery - Redis, SQL/Maria DB
- Linux
Few Challenges we are working on right now:
- Working on various optimization to improve page speed.
- Improving Server Response & Load balancing.
- Server side development on various projects.
- Customized CRM to increase leads handled per salesperson to double a day.
- Create a platform for users to create
Job Objectives:
- Integration of user
- facing elements developed by front
- end developers with server
- side logic
- Optimize web applications to maximize speed and scale. Support diverse clients from high
- powered desktop computers to small mobile devices
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Collaborate with senior management, operations & business team
- Building Rest APIs and maintain Database optimizations
Looking For:
- Great understanding of Node, react, Express, Socket.io, MVVM framework
- Worked on e- commerce website, server handling and deployments scripts
- The one who has worked on customer facing product for 2 years
- Strong knowledge of MEAN stack ( Min 1 yr professional working experience) with basic understanding of LAMP
- Experience designing scalable, fault tolerant systems and databases.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)CTC Budget: 35-50LPA
Location: Hyderabad/Bangalore
Experience: 8+ Years
Company Overview:
An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.
Work with, learn from, and contribute to a diverse, collaborative
development team
● Use plenty of PHP, Go, JavaScript, MySQL, PostgreSQL, ElasticSearch,
Redshift, AWS Services and other technologies
● Build efficient and reusable abstractions and systems
● Create robust cloud-based systems used by students globally at scale
● Experiment with cutting edge technologies and contribute to the
company’s product roadmap
● Deliver data at scale to bring value to clients Requirements
You will need:
● Experience working with a server side language in a full-stack environment
● Experience with various database technologies (relational, nosql,
document-oriented, etc) and query concepts in high performance
environments
● Experience in one of these areas: React, Backbone
● Understanding of ETL concepts and processes
● Great knowledge of design patterns and back end architecture best
practices
● Sound knowledge of Front End basics like JavaScript, HTML, CSS
● Experience with TDD, automated testing
● 12+ years’ experience as a developer
● Experience with Git or Mercurial
● Fluent written & spoken English
It would be great if you have:
● B.Sc or M.Sc degree in Software Engineering, Computer Science or similar
● Experience and/or interest in API Design
● Experience with Symfony and/or Doctrine
● Experience with Go and Microservices
● Experience with message queues e.g. SQS, Kafka, Kinesis, RabbitMQ
● Experience working with a modern Big Data stack
● Contributed to open source projects
● Experience working in an Agile environment
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022
RESPONSIBILITIES:-
As a Business Development Manager working under FMCG segments, an ideal candidate must perform the following responsibilities:
· Approaching potential leads a close them within a stipulated time frame.
· Create exclusive distributors, exclusive super stockist and business associated for the company towards business growth.
· Finding and developing new markets and improving sales.
REQUIREMENTS:
· Bachelor’s degree in business, marketing or related field.
· Experience in sales, marketing or related field.
· Strong communication skills.
· Excellent organisational skills.
You will act as an intermediary between the funds and their investment managers and serve as the official record keeper
for the funds.
Prepare monthly financial reporting package for the Hedge Funds, including the determination of "Net Asset Value" and
prepare the Statement of Asset and Liabilities and Profit and Loss Statement
Ensuring fund income and expenses, including management and performance fees, are accrued for and are in accordance
with relevant accounting standards.
Accurate and timely processing of all capital activities including subscriptions, redemptions, transfers, rollups, capital
commitments and calls.
Derive pricing for portfolio investments. Updating status reports.
Cash Management-managing the daily cash flow of trades and monitoring fund cash-flows. Process incoming and outgoing
cash movements related to capital activity
Reporting-preparing bespoke reports to address client requests.
Independently complete cash, portfolio and capital reconciliations and investigate and resolve any discrepancies
Creation and maintenance of investor information including payment models and contacts.
Preparation of Investor and Client reports including Audit confirmations, Trade confirmations etc
Requirements for this role include:
1+ year(s) of accounting experience for financial instruments (equities, fixed income, and derivatives), operation of capital
markets, and life cycle of trades. Knowledge of Capital Market
Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of Finance/Accounting principles
1+ year(s) of data entry experience that required a focus on quality including attention to detail, accuracy, and
accountability for your work product.
1+ year(s) of experience using MS-Excel that required you to use Formulas, Tables & Formatting, Conditional Formatting,
Charting, Pivot tables & Pivot Reporting.
1+ year(s) of experience in a service-oriented role where you had to correspond in writing or over the phone with external
customers.
Desired qualities:
A drive to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the
initiative to apply it to daily work assignments.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help
implement a more efficient process or procedure, your skills have a place in our business.
PHP
Laravel
GitWe are looking for a Software Engineer who will develop, record and maintain cutting edge web-based PHP applications for Shiprocket Platform.
Responsibilities:
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team.
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increase existing APIs
- Ability to act individually in a complex and fast paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
Requirements:
- 2-5 years of experience
- A confident, self-starter, team player with drive, enthusiasm and excellent interpersonal, communication and negotiation skills
- Ability to manage yourself and be a self-starter.
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel, MySQL and Git
- Thorough in Object oriented concepts
- Knowledge of restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
- Familiarity with AngularJs or React is a big plus
- Excellent problem solving
- Can do attitude
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
2D Motion Graphic(Product launch, Demo & Explainer Videos)
Newsletters
Ad Banners
Website UI
Print Designs
Have software skills
Illustrator
Photoshop
AfterEffects
Audition
CorelDraw
Basics of HTML & CSS is plus
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon