Cutshort logo
Edtech Startup logo
Customer Success Lead
Edtech Startup
Customer Success Lead
Edtech Startup's logo

Customer Success Lead

at Edtech Startup

Agency job
via Qrata
4 - 10 yrs
₹10L - ₹25L / yr (ESOP available)
Bengaluru (Bangalore)
Skills
Customer Success
Account Management
  • As the first person in the customer success team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
  • Customer obsession & talking to customers on a regular basis with great empathy.
  • Deliver a 11* customer experience on all touchpoints.
  • Manage a time agnostic team aligning with USA timezones.
  • Clear decision making in ambiguous situations and enabling a similar culture within the team.
  • Partner with product team to enable ground level learnings and ensuring that customer interests are met.
What are we looking for?
  • 4+ years working in Customer Success or an Account management role; this is a senior-level role.
  • Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.
  • You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
  • You nurture customer relationships and don't view them as transactional emails/calls.
  • We are location agnostic, We have a small garden office  Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.
  • You are somebody who shares the same ethos.

 
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Deqode
at Deqode
1 recruiter
Samiksha Agrawal
Posted by Samiksha Agrawal
Remote only
4 - 8 yrs
₹4L - ₹12L / yr
skill iconMachine Learning (ML)
Artificial Intelligence (AI)
Retrieval Augmented Generation (RAG)
Generative AI

Job Description -

Profile: AI/ML

Experience: 4-8 Years

Mode: Remote

Mandatory Skills - AI/ML, LLM, RAG, Agentic AI, Traditional ML,  GCP



Must-Have:


● Proven experience as an AI/ML specifically with a focus on Generative AI and Large Language Models (LLMs) in production.

● Deep expertise in building Agentic Workflows using frameworks like LangChain, LangGraph, or AutoGen.

● Strong proficiency in designing RAG (Retrieval-Augmented Generation) 

● Experience with Function Calling/Tool Use in LLMs to connect AI models with external APIs (REST/gRPC) for transactional tasks

● Hands-on experience with Google Cloud Platform (GCP), specifically Vertex AI, Model Garden, and deploying models on GPUs

● Proficiency in Python and deep learning frameworks (PyTorch or TensorFlow).

Read more
Deqode
at Deqode
1 recruiter
purvisha Bhavsar
Posted by purvisha Bhavsar
Mumbai, Navi Mumbai
2 - 4 yrs
₹5L - ₹10L / yr
skill iconPython
skill iconDjango
skill iconPostgreSQL
SQL
skill iconMongoDB
+1 more

🚀 Hiring: Python Developer

⭐ Experience: 2+ Years

📍 Location: Mumbai

⭐ Work Mode:- 5 Days Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)


Looking for a skilled Python Developer with experience in Django / FastAPI and MongoDB / PostgreSQL.


Must-Have Skills:-

✅ 2+ years of professional experience as a Python Developer

✅Proficient in Django or FastAPI

✅Hands-on with MongoDB & PostgreSQL

✅Strong understanding of REST APIs & Git


Read more
Onactive
Onactive
Agency job
via OnActive by Mansha Katyal
Delhi
2 - 5 yrs
₹4L - ₹5L / yr
DLP
Security Information and Event Management (SIEM)

Job title:  DLP Engineer 

Work Location: Delhi

Division/Department: Technical

Requirement Severity: Immediate


Job Description:.

  • Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.
  • Customize DLP policies and rules to address organizational data security needs.
  • Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.
  • Analyze DLP alerts and logs to identify potential threats and escalate as necessary.
  • Develop, implement, and manage DLP policies to prevent data breaches and leaks.
  • Integrate DLP solutions with other security tools, including SIEM.
  • Provide technical support for DLP tools and resolve related issues promptly.
  • Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.

Skill Requirements:

  • Good communication skills.

Mandatory Requirements:

  • 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
  • Should have own conveyance.

Education and/or Work Experience Requirements: 


  • 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and carry out assignments to completion within the instructions' parameters.

Job Requirements: 

Minimum Experience: 2 years

Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

Read more
TalentRep
TalentRep
Agency job
via TalentRep by Vrinda Makhija
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
7 - 12 yrs
₹30L - ₹50L / yr
Microsoft Windows Azure
skill iconAmazon Web Services (AWS)
Golang
skill iconPython
skill iconJavascript
+8 more

A fast-growing, tech-driven loyalty programs and benefits business is looking to hire a Technical Architect with expertise in:


Key Responsibilities:


1. Architectural Design & Governance

• Define, document, and maintain the technical architecture for projects and product modules.

• Ensure architectural decisions meet scalability, performance, and security requirements.


2. Solution Development & Technical Leadership

• Translate product and client requirements into robust technical solutions, balancing short-term deliverables with long-term product viability.

• Oversee system integrations, ensuring best practices in coding standards, security, and performance optimization.


3. Collaboration & Alignment

• Work closely with Product Managers and Project Managers to prioritize and plan feature development.

• Facilitate cross-team communication to ensure technical feasibility and timely execution of features or client deliverables.


4. Mentorship & Code Quality

• Provide guidance to senior developers and junior engineers through code reviews, design reviews, and technical coaching.

• Advocate for best-in-class engineering practices, encouraging the use of CI/CD, automated testing, and modern development tooling.5. Risk Management & Innovation

• Proactively identify technical risks or bottlenecks, proposing mitigation strategies.

• Investigate and recommend new technologies, frameworks, or tools that enhance product capabilities and developer productivity.


6. Documentation & Standards

• Maintain architecture blueprints, design patterns, and relevant documentation to align the team on shared standards.

• Contribute to the continuous improvement of internal processes, ensuring streamlined development and deployment workflows.


Skills:


1. Technical Expertise

7–10 years of overall experience in software development with at least a couple of years in senior or lead roles.

• Strong proficiency in at least one mainstream programming language (e.g., Golang,

Python, JavaScript).

• Hands-on experience with architectural patterns (microservices, monolithic systems, event-driven architectures).

• Good understanding of Cloud Platforms (AWS, Azure, or GCP) and DevOps practices

(CI/CD pipelines, containerization with Docker/Kubernetes).

• Familiarity with relational and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).


Location: Saket, Delhi (Work from Office)

Schedule: Monday – Friday

Experience : 7-10 Years

Compensation: As per industry standards

Read more
Avista Web Technologies Pvt Ltd
Vadodara
1 - 3 yrs
₹1L - ₹3L / yr
Search Engine Optimization (SEO)
On-page Optimization
Landing page optimization
SEO, Search Engine Optimisation

Optimizing copy and landing pages for search engine optimization

Performing ongoing keyword research including discovery and expansion of keyword opportunities

Researching and implementing content
recommendations for organic SEO success
Read more
UN IT ERP ACADEMY
DEBJANI MITRA
Posted by DEBJANI MITRA
Kolkata
1 - 3 yrs
₹3L - ₹4L / yr
Digital Marketing
Digital media
Digital Signal Processing

Job description

About Us:

We are a leading organization that specializes in providing professional training in specific ERP tools with primary focus in SAP tailored for application across diverse industries. We empower individuals and businesses to thrive in the digital era through comprehensive and practical training programs.

Key Responsibilities:

1. Content Creation:

- Develop high-quality and engaging content for various digital platforms, including blog posts, articles, ebooks, and social media posts.

- Collaborate with subject matter experts to create educational content that aligns with the needs of our target audience.

2. Digital Campaign Management:

- Plan, execute, and optimize digital marketing campaigns across platforms such as Google Ads, social media, and email to drive awareness and lead generation.

- Monitor campaign performance, analyze data, and provide actionable insights for continuous improvement.

3. SEO Strategy:

- Implement SEO best practices to enhance the visibility of our training programs in search engine results.

- Conduct keyword research and optimize website content for search engines.

4. Social Media Management:

- Manage and grow our social media presence by creating and curating content, fostering community engagement, and driving conversations relevant to our industry.

5. Email Marketing:

- Develop and execute email marketing campaigns to nurture leads, promote events, and share valuable content.

- Segment and target audiences to maximize the impact of email communications.

6. Collaboration and Cross-functional Communication:

- Collaborate with internal teams, including Sales and Product Development, to align marketing efforts with business goals.

- Stay updated on industry trends and competitors to ensure our marketing strategies remain innovative and effective.

Qualifications and Experience:

- Proven experience in digital marketing, with a focus on content creation and strategy.

- Familiarity with digital tools and technologies relevant to the training industry.

- Strong writing and editing skills with the ability to create engaging and informative content.

- Proficiency in SEO, social media management, and email marketing platforms.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Excellent communication and collaboration skills.

Expected Start Date: 01/03/2024

Job Types: Full-time, Permanent

Salary: ₹8,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Required)
  • Digital marketing: 1 year (Required)

Ability to Commute:

  • Kolkata, West Bengal (Required)

Ability to Relocate:

  • Kolkata, West Bengal: Relocate before starting work (Required
Read more
AxionConnect Infosolutions Pvt Ltd
Mumbai
3 - 4 yrs
₹10L - ₹15L / yr
SAS DI Studio
Base SAS
SAS
SAS Enterprise Guide
SQL
+1 more

Dear Candidates,

Greetings from AxionConnect.

This is Shweta from the recruitment team of AxionConnect.

As per your profile on the job portal, currently, we have openings for SAS professionals.

 

  • Experience in SAS development.
  •   Should have strong experience on Base SAS.
  •   Should have strong experience in SQL.
  •   Should have experience in Data Integration Studio (must have).
  •   Should have strong experience in Enterprise guide.
  •   Should have good communication skills.
  •   Exposure to BASE SAS, SAS MACROS, SAS Advance, and SAS Enterprise Guide.
  •   Banking or financial reporting experience.

 

Primary Skills

 

• SAS DI Studio (SAS Data Integration Studio) (Mandatory)

 

• SAS Eg (Enterprise Guide)

 

Experience: 3-5yrs

Location: Mumbai (onsite)

Read more
Several years of experience in designing web applications
Several years of experience in designing web applications
Agency job
via Jobdost by Ankitha Vyas
Bengaluru (Bangalore), Hyderabad, Chennai
5 - 7 yrs
₹12L - ₹15L / yr
skill icon.NET
ASP.NET
Object Oriented Programming (OOPs)
Fortify
Microsoft IIS
+25 more
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each, including education)

• Should have 5+ years of work experience in design, develop, Code and Unit Test web and desktop-based applications written in .Net framework starting from 4.x and above.
• Strong analytical skills to understand a given requirement and provide work estimates.
• Strong Object-Oriented Programming knowledge.
• Strong experience with Static Code Analyzers like Fortify.
• Should have good understanding of web servers such as IIS and Front-end such as HTML’s and Razor based engines.
• Strong debugging skills using .net front end and backend.
• Strong coding experience and thorough understanding of programming languages such as C#, VB.NET, ASP.Net, ADO.Net, JQuery, JavaScript, Traditional Web Services, WCF, Web API and other Scripting languages such as pythons.
• Strong working knowledge on various design patterns such as MVC, MVVM, DDD, Repository Pattern and any custom/hybrid framework as designed by the Architects.
• Should have a strong working knowledge of Azure DevOps.
• Strong knowledge and understanding of data sharing medium using JSON, XML and other media types.
• Strong knowledge on Entity Framework (6 and above) and other ORM such as Dapper.
• Strong knowledge and programming skills in Database such SQL SERVER, Oracle, My SQL and SQL Express. Additionally, nice to know-how knowledge in MS ACCESS.
• Strong knowledge and coding experience in REST based web services and service-oriented design patterns using WCF and other API’s.
• Should have used IDE such as Visual Studio and Visual Studio Code for Front-end development.
• 1+ years of building SPA web solutions using Angular 6/7/8 , BackBone, Bootstrap
• 5+ years building HTML5 complaint pages
• 3+ years of experience using TypeScript
• 3+ years of writing automated testing using Jamine or others

Day to Day job Duties: (what this person will do on a daily/weekly basis)

• Co-ordinate/mentor other Junior developers on a day to day basis.
• Understand the use cases/User Story, code and develop on a designed platform/pattern.
• Strict adherence to coding standards.
• Participate self-code review/peer reviews and correct errors wherever applicable before checking in the final code into the Branch/code repo.
• Create code documentations wherever applicable and as set guidelines by the team.
• Create and perform Unit Tests wherever applicable as set guidelines by the team.
• Provide feedback and assist in estimation planning.
• Merge code branches as and when required.
• Create and publish release documentations and application deployments as and when requested.
• Report out statuses to the leads onshore daily during the Stand-up calls.
• Additionally, update efforts on a given work item on everyday basis.
• Provide true estimates on work assigned prior development. Also ask questions/provide comments on User Stories/work items assigned.
• Be a team player and flexible towards availability in case of any urgent issues that need immediate attention.
• Plan out vacations in advance (min. 2 weeks of adv. Notice).


Nice to have(not a must) experience, skills

• Good understanding of Service Workers.
• Prior coding experience using FORTRAN.
• Experience on 3rd party tools like Spire.Pdf, PDF.Js.
• Knowledge of Rapid application development framework like DevExpress, Code on Time, HighCharts.
• Knowledge of code clean up tools like CodeMaid.
• Knowledge of Power BI and O365 Suites of applications.
• knowledge of SQL Data tools like SSIS and SSRS.
Read more
Force Intellect
at Force Intellect
1 video
1 recruiter
Mauly Chandra
Posted by Mauly Chandra
Bhilai
2 - 5 yrs
₹2L - ₹4L / yr
skill icon.NET
SQL server
SQL Server Reporting Services (SSRS)
Who we are: We are an Information Technology product company with a commitment & track record of providing business solutions to enterprises. Our mission is to make enterprises more efficient, productive and agile through our product and services. We believe ourselves a partner in the journey of growth and transformation of enterprise. Job Description  Understanding and analyzing project requirements and translating it into specifications and programming deliverable  Working closely with analysts, designers and clients to enhance existing applications as well as build new applications.  Maintaining the systems and updating as per requirements.  Understand the business requirement or problem and transform product from the provided concept, product vision and design
Read more
Codify Indi
at Codify Indi
1 recruiter
Dinesh Thakur
Posted by Dinesh Thakur
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹4L - ₹9L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconExpress
MySQL

Role and Responsibilities:

  • As a backend developer, your primary focus will be the development of all server-side systems
  • A basic understanding of front-end technologies is necessary as well. You will test, secure and deploy your code
  • Work experience on Node.js is a must along with a server-side framework like Express.js
  • Strong proficiency in JavaScript
  • Writing reusable, testable, and efficient code
  • Experience and proficiency integrating with REST APIs
  • Understanding of scalable computing systems, software architecture, data structures, and algorithms
  • Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
  • AgileScrum development cycle understanding.

Skills Required:

  • At least 2 years of experience developing backends using NodeJS should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
  • Good knowledge of MongoDB(Must) & any other MySQL Database.
  • Good knowledge of Redis, its data types, and their use cases.
  • Experience developing and deploying REST APIs.
  • Knowledge and working experience in Cloud environment - AWS or Azure
  • Good knowledge of Unit Testing and available Test Frameworks.
  • Should be a fast learner and a go-getter without any fear of trying out new things
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos