Digital Marketing Manager

Work from Home!!!

Its Genuine Company, and will provide offer letter

We are hiring International outbound Caller position who is having experience in Tech Support process sales(No other experienced require)

Shift- 5pm to 1am(Monday to Saturday)

Part time- 6.30pm to 12.30am

sunday fixed off

Salary- Negotiable

HUGE OPPORTUNITY TO EARN INCENTIVES+ ALLOWANCE+OTHER PERKS

Requirement:-

• One must have good English Communication
• One must have own Laptop/Computer, Headphone with mic, wifi
• One must have experience in International tech calling sales
• Must have no major power cut problem frequently
• Medically fit candidates suitable to take outbound call with dedication everyday

Benefits:-

• Fixed Salary
• Lucrative Incentive Package
• Internet reimbursement
• Referral Bonus
• Fixed Shift time

Freshers dont apply

We are providing immediate joining

Candidates having International Outbound Tech Sales experience apply

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle

management.

● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,

Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Role Review-

Our client's property Sales team is responsible for selling properties available in our inventory. As a Sales Associate / Sr. Sales Associate, you’re the First Point of Contact and the face of our client with respect to Sales. You’ll work closely with the Sales Manager to give ground insights and help the sales scale. You’ll be directly responsible for Sales for one or more micro-markets in the city of Bangalore. Your role will be a combination of customer conversation and contextual field presence.

WHAT WILL YOU DO?

● Communicating effectively with customers, proactively reaching out to potential clients, and diligently following up on leads.

● Establishing and nurturing relationships with Channel Partners (brokers) to cultivate customer leads.

● Profoundly comprehending the unique needs of customers and identifying lucrative sales

opportunities.

● Providing comprehensive responses to customer inquiries and promptly delivering

supplementary information.

● Keeping abreast of product and service updates, ensuring in-depth product knowledge.

● Methodically managing and updating a comprehensive customer database.

● Effectively elucidating and demonstrating the distinctive features of our products and services.

● Staying well-informed about competing products and services, and effectively positioning.

● Skillfully executing upselling strategies for our products and services.

● Conducting rigorous research to qualify new leads.

● Demonstrating a stellar track record in closing sales and consistently achieving sales targets.

WHAT DO YOU NEED TO BRING TO THE TABLE?

● 1-5 years of experience in a similar role within the Real Estate, Hospitality, Automobile, or

Insurance sectors. This is preferable but is not a barrier.

● A fervent enthusiasm for working in a target-oriented environment.

● Exceptional negotiation skills.

● Outstanding customer service skills.

● Excellent verbal communication skills in English; proficiency in additional languages is a

valuable asset.

● A keen understanding of timelines and a proactive approach to meeting deadlines.

● A proactive and tenacious attitude, coupled with a relentless pursuit of objectives.

● Strong organizational skills and the ability to manage multiple tasks concurrently.

● A remarkable memory; at any point in time, you will be driving multiple conversations where context is the king or queen!

● This is a 6-day work-week role. Weekends will be working since maximum action in Real

Estate happens on Saturday/Sundays

Roles & Responsibilities

• You will be a key member in building modern web application platforms.
• Building user interfaces for management products
• Creating wireframes, prototypes based on the requirements.
• Building api for UI backend.
• Provide assistance in the up-gradation and maintenance of web applications.

Job Requirements

• 3 to 5 years of web development experience is required.
• Hands-on experience with api and microservice development.
• Proficiency with fundamental front-end languages such as JavaScript, HTML, CSS.
• Proficiency with JavaScript frameworks such as ReactJs.
• Proficiency with server-side languages such as NodeJs, Java, GoLang, etc.
• Exposure to wireframing and prototyping.
• Familiarity with database technology such as MongoDB.
• Good to have:
  1. Experience in UX design.
  2. Working experience on Linux environments.
  3. Working experience on Docker and Kubernetes.
  4. Working experience in microservices.
  5. Knowledge of the networking domain.

• Identify and reach out to prominent educational businesses, clients, educators/institutions via calls & visits and virtually.
• Explain and close business proposals deals.
• Interact and onboard identified educators/institutions to our platform
• Ensure retention by relationship-building, problem-solving and nurturing of on boarded educators/institutions.
• Tap new channels of growth for sourcing prominent clients.
• Set new product strategy and vision.
• Brainstorm with the team and strive for constant improvement of processes and come up with new ideas to boost growth.
• Manage the ongoing customer relationship, ensuring that they are effectively adopting and deriving the maximum value from our platform.
• Manage payments, solving client problems by successful collaboration within internal teams.

Job description

The role requires you to design development pipelines from the ground up, Creation of Docker Files,  design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.

Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.

Requirement
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins. 
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache. 
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.

Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).

We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. the Graphic Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts, and photos.

Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

• Responsible for designing marketing collaterals/Creatives such as Banners, Display Ads, Social Media Creatives, Promotional Material
• Work together with a writing partner and collaborate with client-facing teams and delivery to develop visual branding and graphic visualizations for pursuit artifacts
• Ability to understand the client and/or end-user point of view and values in globally and regionally
• Having a deep understanding and proven ability is generating great visual content online Prior experience and expertise in creating content focused on furniture would be ideal
• Guide in creating outlines, storyboards based on imagery and come up with highly creative and modern designs that are in sync with what users of social media would expect from a leading furniture brand
• Adhering to defined timelines to produce high-quality deliverables
• Bring new innovative approaches to graphic visualizations from experience, research on creative design trends
• Should be proficient in designing posters, booklets, handouts, PPT decks

• Experience in Graphic Design software – Adobe Photoshop, Canva, Illustrator, Sketch, Corel draw, etc.
• Exceptional ability in graphic design and typography, preferably with experience in digital consumer products
• Should have experience in photo retouching
• Understanding of branding and ability to apply a brand s look and feel across the web and mobile properties
• Self-driven with the ability to work without constant supervision
• Ability to communicate effectively in a cross-functional team and present ideas and designs effectively.
• Prior Experience in online furniture industry will be an advantage

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• Thrive in a company that values sustainability, drives a safety-focused culture, and has been recognized as one of the most ethical companies in the world
• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company-paid pension, stock purchase plan, tuition reimbursement, and more!

What You Will Do:

• Gather and process raw data at scale (including writing scripts, web scraping, calling APIs, write SQL queries, manage PI data, etc.).
• Devise and deploy the core automated processes that pre-process, clean, and present the required data for further processing.
• Develop and implement standard quality checks/algorithms and continuously improve upon these in collaboration with software and marketing teams.
• Develop and deploy metrics, dashboards, and visualizations characterizing both individual accounts and corporate enterprises in analytically insightful and visually compelling ways
• Apply engineering knowledge in developing data-driven algorithms for anomaly detection, failure prediction, and optimization.
• Work closely with our field sales, marketing, and industry technical consultants to configure data aggregation and visualization platforms and sustain those platforms over time.
• Process unstructured data into a form suitable for analysis – and then do the analysis.
• Support business decisions with ad hoc analysis as needed. Work closely with the leadership team to create dashboards (such as Power BI) to drive agile decision-making.
• To develop prototypes and proof of concepts for the selected solutions.
• Work with our customers to develop data exchange technologies

Minimum Qualifications:

• Education: B.S. (Masters’ preferred) in Computer Engineering, Applied Mathematics, Engineering, Information Technology or any other technology-related field. An equivalent of this educational requirement in working experience is also acceptable.
• Candidates must have 2 – 5 years of experience working as a PI Developer and/or PI System Manager, in a fast-paced environment and complex business setting.
• Knowledge in: Excel macros & JSON for our Refined Knowledge & CrudeFlex applications, PI AF templates, and PI Cloud Connect, PI WebAPI, C# to send data from OSIsoft PI to Microsoft SQL, APIs and web programming, Python or R languages
• The candidate must have a demonstrated experience in building and maintaining reliable and scalable ETL on big data platforms as well as experience working with varied forms of data infrastructure inclusive of relational databases such as Microsoft SQL (on-prem & Azure), Oracle, & OSIsoft PI.
• The PI Developer must further have exceptional skills in SQL server reporting services, analysis services, Salesforce, integration services, Power BI, or any other data visualization tools.

Preferred Qualifications:

• Experience in analytics in the oil & gas industry is a plus.
• Experience in the Microsoft Azure stack including data factories, data gateways, & Power BI.  Experience in PI Integrator for Business Analytics is desirable.  Experience in Hadoop, Spark and other analytic technologies is a plus. Digital-enabled technology experience and passion.
• Communication Skills: Excellent communication skills in both verbal and written form. The PI Developer works closely with other functional teams in the CDS organization.  Communication skills are also imperative for the PI Developer in his collaborative role where he will have to interact cross-functionally with non-technical departments. To enable effective collaborations, the PI Developer will have an exceptional ability to convey complex messages in a clear, simplified, and understandable manner. The candidate will also be required to draft reports and prepare presentations for Director – Commercial Digital Solutions (CDS) and Director – CDS Operation. These reports and presentations must be clear, concise, unambiguous, engaging, and convincing, which will demand exceptional communication skills on the PI Developer’s part.
• Microsoft Office/Software: A candidate for this position must be highly proficient in the use of MS Word, MS Excel, PowerPoint, and Outlook, which will all be necessary for the creation of both visually and verbally engaging reports and presentations, for leadership.
• Interpersonal Skills: The PI Developer will be a result-driven individual, be passionate and a self-starter, be proactive requiring minimal supervision, be highly organized, have an ability to handle multiple tasks and meet tight deadlines, be a creative and strategic thinker, work comfortably in a collaborative setting, work comfortably with senior departmental leadership, and demonstrate an ability to remain calm during times of uncertainty and stress, inspiring the same in his team.
• People Skill: The candidate must be a people person who is able to form strong, meaningful, and lasting connections with others, enabling smooth and continued collaborative relationships, earning him the trust, and gaining the confidence of the Director – CDS Operation team, and other team members across the company.