Digital Marketing Manager

Strong Data / ETL Test Engineer

Mandatory (Total Experience): Must have 5+ years of overall experience in Testing/QA

Mandatory (Experience 1 ): Must have minimum 3+ years of hands-on end-to-end data testing/ETL testing experience, covering data extraction, transformation, loading validation, reconciliation, working across BI / Analytics / Data Warehouse / e-Governance platforms

Mandatory (Experience 2): Must have strong understanding and hands-on exposure to Data Warehouse concepts and processes, including fact & dimension tables, data models, data flows, aggregations, and historical data handling.

Mandatory (Experience 3): Must have experience in Data Migration Testing, including validation of completeness, correctness, reconciliation, and post-migration verification from legacy platforms to upgraded/cloud-based data platforms.

Mandatory (Experience 4): Must have independently handled test strategy, test planning, test case design, execution, defect management, and regression cycles for ETL and BI testing

Mandatory (Tools & Platforms)- Hands-on experience with ETL tools and SQL-based data validation is mandatory (Working knowledge or hands-on exposure to Redshift and/or Qlik will be considered sufficient)

Mandatory (Education & Academic Background): Must hold a Bachelor’s degree B.E./B.Tech else should have master's in M.Tech/MCA/M.Sc/MS

Mandatory (Communication Skills): Must demonstrate strong verbal and written communication skills, with the ability to work closely with business stakeholders, data teams, and QA leadership

Mandatory (Note): There are 2 offices Rajiv chowk and Patel chowk, candidate can be placed any office location

Mandatory Location: Candidate must be based within Delhi NCR (100 km radius)

Preferred

We are seeking a motivated and confident Telecaller to join our team in Delhi. The ideal candidate will be responsible for handling calls and maintaining customer relationships.

Key Responsibilities-

• Handle inbound customer queries and resolve issues promptly.
• Maintain and update customer databases.
• Provide accurate information and ensure customer satisfaction.
• Ensure customer satisfaction and handle complaints patiently.
• Note customer responses, objections and feedback.

Requirements-

• 1-3 years of telecalling or customer service experience.
• Good communication in Hindi and English.
• Ability to handle rejection and remain motivated.
• Positive attitude, patience and persistence.

We are seeking a proactive and client-oriented Relationship Manager to join our dynamic team. The successful candidate will play a key role in acquiring new clients, understanding their investment needs, managing their portfolios, and maintaining long-lasting relationships. If you have a passion for financial markets, excellent communication skills, and a commitment to client service, we want to hear from you.

This position is responsible for overseeing the testing of software features as part of a collaborative team. This role is responsible for leading quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts, and project managers which are used to shape and verify code and check conformance to system requirements. The role relies upon test automation and manual testing tools. The person is to assist in defining QA coding standards and frameworks, and for identifying emerging technologies and evaluating their applicability to the clients business goals.

Responsibilities:

• Review client requirement and provides feedback
• Responsible for creating test plans and strategy
• Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities and schedules
• Oversees projects to make sure work is scheduled based on priorities, features, risks, and team strengths and assignment of resources across projects
• Oversees implementation and execution of functional, regression, and acceptance tests
• Assists in test environment setup/teardown, test automation, and exploratory testing
• Oversees the creation and maintenance of test data and test documentation
• Provides suitable solutions for issues/errors based on the understanding of the system and client business processes
• Leads/mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions. Assists in coaching junior staff, by helping them to make decisions, solve problems, manage meetings and set goals, provide feedback on testing-related tasks, delegates and assigns testing responsibilities
• Assists Manager in setting the direction for quality assurance within the organization
• Assists in recruiting new staff, conducting interviews, and evaluate potential candidates Qualifications:
• Experience in testing various applications, services, and user interfaces
• Experience in test automation and creating repeatable, maintainable, automated test suites
• Should have experience in AI projects.
• Experience managing a team of QA Engineers
• Experience in communicating with clients
• Experience in testing gaming projects.
• Understanding of test-driven development
• Understanding of software development lifecycle and best practices
• Understanding of Agile and Waterfall processes
• Strong knowledge of software quality assurance best practices & methodologies
• Familiarity with various defect management systems

Requirements:

• We are looking for someone with 6 - 7 years of overall working experience in the software environment & 2 -3 years of experience in handling the QA Lead Role.
• Experience in Selenium.
• Ability to communicate technical aspects to people with non-IT background.
• Ability to act as a liaison between QA and development teams
• Ability to ensure that solutions developed by technical teams fit the business needs
• Ability to offer alternative approaches to achieve the client goals
• Ability to analyse complex situations and manage all variables to achieve optimal solutions
• Ability to act on the information provided or get information needed so that decisions for project.
• implementations can be made quickly and effectively.
• Ability to motivate teams.
• Ability to define and prioritize short-term and long-term objectives for the teams and make necessary corrections under changing circumstances
• Ability to communicate in English verbally and in writing Education and Work
• Background in CS, IT or related scientific discipline

Position description:

• Architecture & Design systems for Predictive analysis and writing algorithms to deal with financial data
• Must have experience on web services and APIs (REST, JSON, and similar) and creation and consumption of RESTful APIs
• Proficiently writing algorithms with Python/Pandas/Numpy; Jupyter/PyCharm
• Experience with relational and NoSQL databases (Eg. MSSQL, MongoDB, Redshift, PostgreSQL, Redis)
• Implementing Machine Learning Models using Python/R for best performance
• Working with Time Series Data & analyzing large data sets.
• Implementing financial strategies in python and generating reports to analyze the strategy results.

Primary Responsibilities:

• Writing algorithms to deal with financial data and Implementing financial strategies in (Python, SQL) and generating reports to analyze the strategy results.

Educational qualifications preferred Degree: Bachelors degree

Required Knowledge:

• Highly skilled in SQL, Python, Pandas, Numpy, Machine Learning, Predictive Modelling, Algorithm designing, OOPS concepts
• 2 - 7 years Full-Time working experience on core SQL, Python role (Non-Support)
• Bachelor’s Degree in Engineering, equivalent or higher education.
• Writing algorithms to deal with financial data and Implementing financial strategies in (Python, SQL) and generating reports to analyze the strategy results.

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

If you love to learn, are a quick learner and would love to create top-notch online courses on emerging technologies like Blockchain, Software Development or Data science then we are looking for you!

The Senior Content Strategist role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build network with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners.upGrad is looking for people passionate about education to help design learning programs for working professionals in order to help build the careers of tomorrow. 

Roles & Responsibilities

• Develop world-class content for online courses on different stacks in Full-Stack Web Development (Java, Spring, Spring Boot, Angular, React.js, Node.js & Express.js, C#, .NET), Blockchain Development & Architecture, software development/mean-stack development / Data science/Machine Learning. This job will equip the candidate with highly sought after skills and will be a great starting point for a career
• Understand the industry requirements and develop courses to help students meet high standards
• Plan and execute student competency assessment and engagement to ensure extraordinary learning experience
• Quickly learn complex concepts and ensure quality of content, instructional design and overall course experience
• Collaborate with business development team to meet content production deliverables
• Define & structure content development process; work with educational content across all levels
• Structure, grow and lead content development team including research assistants, video producers, scriptwriters etc.
• Work closely with senior faculty, freelancers and global industry leaders

Skills Required

• BE/B.tech Computer science background (Bachelor’s/Master’s degree, BCA/ MCA,
• Online/ self taught/MOOC) OR a degree in Maths/Statistics.
• 4+ years of experience in e-Learning and/or creating customised higher education programs
• Experience in software development (backend/full-stack web development) , Data science is valuable.
• Excellence in problem solving and structuring of complex processes in new terrains
• Master in Higher Education/ Technology, Education & Innovation is preferred
• Experience in (digital) pedagogic content production; preferably higher education is preferred