Account Director - Sales

AUTOMATION ENGINEER JOB DESCRIPTION: -

 To develop functional design including control write-up and control schematics.

 To carry out engineering SCADA programming and interface programming.

 To develop process functional design including control write-up.

And control schematics.

 To do integration with PLC/DDC and other controllers, routers and gateways.

 To develop Hardware & Software design specifications and other software/Test documentation.

 To do panel Design and instrumentation design and to prepare the relevant drawings and

method statement.

 To carry out all sorts of modifications in software, as per the field requirements.

 To carry out all troubleshooting remotely or on field.

FUNCTIONAL REQUIREMENTS: -

 Minimum 3 to 4 years of relevant experience in industrial control systems. The same in pharma

industry would be an added advantage.

 Degree/Diploma in Electrical/Electronics/Instrumentation Engineering/Computer Engineering.

 Experience in control systems architecture, hardware & system software, HMI, PLC ,Data

acquisition is must.

 Knowledge in major PLCs from Siemens, Allen Bradley, Schneider, GE Fanuc, Omron &

Mitsubishi would be preferred.

 Knowledge of major SCADA like Siemens SIMATIC wincc V7, Wonderware IN touch, Mitsubishi

MC Works 64,Citect,Clearscada, Ifix, Cimplicity would be preferred.

 Knowledge of standard communication protocols like Modbus, Modbus X, Profibus, ASCII, DNP,

DNP3 would be preferred.

 Experience in panel design & Instrumentation design is must.

 Experience in writing software programmes in C/C++/C#, Oracle and PL/SQL

 Experience in Site Testing & commissioning with user is must.

 Experience in system Training and system O&M documentation is must.

 Support systems via remote computer access, providing phone support to onsite operations is

must.

 Knowledge and proficiency in operation and maintenance of MS Windows based computers, MS

office applications is must.

 Must be self-motivated with the ability to work alone, with multiple teams consisting of

operational staff, client managers, vendors and contractors if any, via on site presence,

telephone and email.

DESIRED SKILLS: -

 SCADA communication data flow & protocols.

 RTU/EFM devices and other SCADA related field devices.

 SCADA system processes.

PREFERRED LICENCES/CERTIFICATIONS: -

 SCADA

 CCNA

 CCNP

 CISSP

JOB RESPONSIBILITIES: -

 Would be a single point of contact for all associated SCADA installation design activities.

 Would be responsible for the delivery of SCADA installation designs.

 Estimation of project cost.

 Competent to clearly present information in both one-on-one and group settings.

 You would be monitoring device changes, investigate and document change reasons.

 You would be required to conduct periodic vulnerability assessments.

 Drive the completion of all required implementation processes and tollgate steps including

requirements gathering, process flow documentation, testing, data validation, training, post go-

live support and other project related activities

 Work with the process engineering and quality team leaders to identify and deliver process

simplification solutions that drive reduction solutions that drive reductions in cost and cycle

time as well improved quality.

 Build strong partnerships with cross functional team members

 Create a consistent communication rhythm on project status and operational improvements.

 Manage and co-ordinate the planning, definition and provision of system engineering project

lifecycle deliverables

Job Location- Bangalore- Hybrid Model- 3 days a week work from Office

JOB SUMMARY

As a salesforce developer, you will be responsible for designing, implementing, testing and deploying custom solutions on the salesforce platform using various features such as sales cloud, service cloud, experience cloud and so on. you will be involved in requirement gathering, design, implementation approach and rollout. your expertise will be crucial in anlayzing and proposing the right approach and solution and implement new solutions in a timely manner for solid business impact

SKILLS REQUIRED

• Bachelor’s degree in computer science in Information Technology or related field
• 5 years+ hands-on experience in Salesforce development.
• Proficiency in Salesforce development technologies including APEX, Visualforce and Lightening components.
• Working experience with Sales Cloud or Service Cloud.
• Experience with Salesforce integration tools and techniques (REST/ SOAP API’s middleware)
• Strong in Analytical and Problem-Solving abilities.
• Excellent communication and Interpersonal skills.
• Ability to work Independently and collaboratively within a team.

Job Title: Manager Information Security – IT

Job Purpose: Acting in a key technical management & execution capacity to provide a conduit between IT teams and key business stakeholders in your functional area of IT Security to ensure MSR information technology needs are managed consistently, following professional IT and global standards, and delivered with a high level of quality and customer satisfaction.

Reward level: Middle Management

Job Location Gurgaon

Experience 10+ years

Relevant Experience 7+ years

Reporting to: General Manager

Qualification: Bachelor’s degree in IT

Key Deliverables:

·        Provide support as Lead auditor towards ISMS and PIMS policies, procedures, and guidelines and perform regular review and update.

·        Perform deep assessment to gather evidence of continuous compliance with ISO 27001:2022 and ISO 27701:2019, DPDPA, IT Act and Cert In Regulation including audit logs, records of reviews, timely closure of open audit and risks and sharing the report with management.

·        Conduct regular, documented information security and privacy risk assessments identifying assets, threats, vulnerabilities, likelihood, and impact with stakeholders.

·        Prioritize identified vulnerabilities, detailed findings, remediation recommendations, trending reports on vulnerability posture towards closure with stakeholders.

·        Development and implementation of a comprehensive, ongoing security awareness and training program for all employees.

·        Encourage secure behaviours among colleagues and reinforce the importance of information security and privacy in daily operations.

·        Prepare regular report on overall information security posture, GRC maturity, and risk landscape to relevant stakeholders

·        Ability to collect lessons learned from incidents, audits, and assessments to drive continuous improvement in ISMS/PIMS and security processes.

Key Relationships:

·        Internal IT and business customers in MSR.

·        Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

·        Internal staff - direct reports (where applicable)

·        IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

·        Must possess and demonstrate ISO 27001 Lead Implementer/Auditor and ISO 27701 Lead Implementer/Auditor certifications and knowledge.

·        In depth understanding of IT Act, DPDPA, Cert In regulations, CIS Controls as well as UK DPA and ISO 31000

·        Good to have certification on CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional) and Cloud Security certifications (e.g., CCSK, CCSP, vendor-specific like AWS Security Specialty)

·        Familiarity with common vulnerability scanning tools like Qualys (features, reporting, agent-based vs. network scans) and Cloud Security Posture Management (CSPM) tools like Wiz (cloud service provider configurations, misconfigurations, compliance checks in AWS, Azure, GCP).

·        Understanding of various penetration testing types (e.g., network, web application, API, mobile, cloud) and methodologies

·        Knowledge of common attack vectors and exploitation techniques like MITRE ATTACK and DEFEND framework.

·        Basic to intermediate knowledge of common security controls and technologies (e.g., firewalls, EDR, Cloud Security, VAPT tools, SIEM, WAF, DLP, encryption).

·        Understanding of network protocols, operating systems (Windows, Linux), and common application architectures.

·        Knowledge of audit principles and practices (internal and external audits).

·        Understanding of corrective action planning and non-conformity management.

·        Understanding of third-party risk management principles and vendor due diligence processes.

·        Excellent technical writing skills for creating clear, concise, and comprehensive security policies, standards, and procedures.

·        Ability to analyse complex risk data and present actionable insights.

·        Hands-on experience with Qualys for configuring scans, analysing reports, and managing vulnerabilities.

·        Hands-on experience with Wiz CSPM for monitoring cloud environments, identifying misconfigurations, and generating compliance reports.

·        Proficiency with GRC platforms or tools for managing policies, risks, and controls

·        Exceptional verbal and written communication skills to articulate complex security concepts to technical and non-technical stakeholders

·        Ability to build strong relationships and collaborate effectively with diverse teams (IT, Legal, HR, Development, Business Units).

·        Skills in influencing behaviour and driving change across the organization to improve security posture.

·        Strong analytical skills to diagnose security issues, identify root causes, and develop effective solutions.

·        Ability to critically evaluate security controls and identify gaps.

·        Contract review and negotiation skills specifically for security-related services.

·        Ability to effectively manage vendor relationships and performance.

·        Ability to develop and deliver engaging security training sessions and awareness campaigns.

·        Ability to stay updated with the latest security threats, vulnerabilities, technologies, and regulatory changes.

·        Capacity to quickly learn and adapt to new tools and methodologies.

·        Meticulous attention to detail in policy creation, audit documentation, and vulnerability analysis.

·        Ability to act calmly and effectively during security incidents and contribute to incident response efforts.

mail updated resume- etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

The Opportunity

Illumine Labs, Mumbai, is building a series of innovative digital knowledge products. These products are used for learning, education, counselling, behavioural change, etc. Some examples include e-books, counselling tools, habit-creating app, etc.

We are inviting UI-UX Designers who enjoy working with knowledge, can work with a vision, and can appreciate the technology aspects of the product - to be a part of the design & build team for assembling such digital knowledge products.

Your Role

1. Rigorous thinking-through of product goals, product concept, architecture, flows, use cases, usage conditions/ constraints, etc. (in collaboration with the project team)
2. Translating into interface designs and specifications for technology, and walkthroughs, communications, if any.
3. Early testing with the project team & users and evolving it to a working solution.
4. Collaborating with the technology team to develop a working product/ application.
5. User testing with pilot groups and documentation of usage, and response to the product. Evolving the product and supporting adoption.

What will ensure that you enjoy working in Illumine & that you succeed in the role?

• You are driven by values and a love for excellence.
• You flourish in a commitment-based environment & have a habit of keeping your word (to clients and colleagues).
• You believe that client outcomes are more important than creative flourishes.
• You can work in an environment that has hard deadlines and that will challenge & push you to go beyond what you know or are comfortable with.

Who can apply

Engineers/ Architects/ Designers (or having any other background) with at least 3-4 years of experience in designing digital products.

Work at Illumine is breakthrough, innovative & challenging. Apply only if you seek challenge (not comfort & convenience) and are committed to making a real difference through your work.

About Us

Illumine is a purpose-based organization committed to nation-building. Our multidisciplinary team collaborates closely with government/ corporate/ educational institutions to unleash their people's potential and enable the collectives to find their own solutions. Our Large-Scale Interventions lead to positive and sustainable impacts on the ground.

Over the last 20 years, Illumine has designed, developed & deployed such interventions across some of the leading businesses (SBI, Tata Steel, Asian Paints, BPCL, Aditya Birla Capital, etc.), Educational institutions (Gujarat Technological University, Biju Patnaik University, IIT Delhi, 5000 CBSE schools, etc.) impacting ~42 lakh people across India.

Recent collaborations with the Capacity Building Commission, Govt. of India have led to cognitive transformation projects with the Indian Railways (for 1 lakh citizen-facing employees), Ministry of Home Affairs, and National Police Academy (for police persons in Union Territories & Delhi). There are more such prestigious projects in the pipeline that you can be a part of.

To learn more about Illumine

1. Visit our websites: www.illumine.in | https://illuminefoundation.org/
2. Explore our ideas: https://youtube.com/illuminelabs
3. The philosophy that drives our work: https://srinivasv.com/

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

We are looking for a creative Visual Designer to shape and own the user interface design of our Customer Facing documents in form of Presentations, Graphics, cast studies, collaterals, infographics.

For this role, you will collaborate with a cross-functional team, including designers, Bid Managers, Architects and Sales to ensure our branding is consistent and appealing. If you have the ability to convey messages and information through illustrations, graphics and patterns, we’d like to meet you.

Ultimately, you will design aesthetically pleasing Visuals that capture our brand and engage our audiences.

Responsibilities

• Collaborate with internal teams to define user interface requirements
• Combine various colors, shapes, and typography fonts to improve user experience
• Use drawing applications to design original graphics
• Generate clear ideas, concepts and designs of creative assets from beginning to end.
• Use visual design software to refine illustrations
• Apply sketching techniques, like gradients and contrasts to enhance digital images
• Present rough drafts to product managers and/or key stakeholders to gain approval
• Develop prototypes and models to use in various projects to maximize aesthetic consistency
• Brainstorm new ideas, layouts, and graphics
• Stay up to date with design application changes and industry developments

Requirements

• Proven work experience as a Visual Designer, UI Designer, or similar role
• Portfolio of related works (e.g. logos, animations, and graphics)
• Hands-on experience with image editing and digital sketching software, like Photoshop, Indesign and Adobe Illustrator
• Knowledge of HTML/CSS; is a plus
• Strong aesthetic skills with the ability to combine various colors, fonts, and layouts
• Ability to meet deadlines while working on team projects
• Attention to visual details
• BSc degree in Design, Visual Arts, or relevant qualification
• Minimum 3 years’ experience.

• 8+ years of experience in Product Development especially in Healthcare Domain
• Technical project managers are tasked with managing projects with top-down oversight from inception to completion
• They must also develop project plans that meet client needs
• Decent Communication Skills and quick in understanding the tasks
• Coordinate with technical team members at all stages of the project