- Key Responsibilities
- Manage on-time and on-budget delivery with planned profitability, consistently looking to improve quality and profitability
- Lead the onsite project teams and ensure they understand the client environment
- Responsible for Backlog growth - Existing projects + Renewals/Extensions of current projects + Rate Revisions
- Responsible for driving RFPs / Proactive bids
- Build senior and strategic relationships through delivery excellence
- Understand the client environment, issues, and priorities
- Serve as the day-to-day point of contact for the clients
Shubham Vishwakarma
Full Stack Developer - Averlon
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The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.
Our Client has appointed us to identify and hire a Customer Success Specialist
Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.
Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.
Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.
Location: WFO (Mumbai, Maharashtra)
Salary Range: INR 4 LPA to 6 LPA
The best part about this role:
- You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes.
- As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.
You will be responsible for these Key Responsibility Areas (KRAs):
- Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
- Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
- Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
- Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
- Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.
Your Key Performance Indicators (KPIs):
- Learner satisfaction and retention rates.
- Response time and resolution rates for learner queries.
- NPS (Net Promoter Score) and positive learner feedback.
- Recommendation rates and repeat engagement metrics.
Who We’re Looking For:
- 1-2 years of experience in customer success, or a similar customer-facing role.
- Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
- Proficiency in MS Excel and CRM tools.
- Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
- A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBJob Title : Senior MERN Stack Developer with Blockchain Expertise
Location : Indore, MP
Experience : 3-8 years
Job Type : Full-time, On-site
Job Description :
We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.
Requirements :
- Proven experience as a Full Stack Developer with a specialization in blockchain technology.
- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
- Solid understanding of smart contract development and implementation.
- Knowledge of decentralized application (dApp) development.
- Familiarity with cryptography and principles of blockchain security.
- Strong problem-solving and analytical skills.
- Excellent collaboration and communication skills.
Skills :
- MongoDB, Express, Node.js, React.js
- Next.js (knowledge preferred but not mandatory)
- WordPress/Shopify experience (preferred)
- Real-time communication using Socket.IO or WebRTC (preferred)
- GraphQL API development
- Experience with integrating payment gateways
If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.
The role is for the senior product marketing manager we are looking for an experienced marketer, who is data-driven to own our product marketing function. Your goal is to drive sustainable financial growth through creating/ nurturing and converting marketing leads to boost sales.
Senior Product Marketing Manager Responsibilities:
- Product messaging and positioning
- Go to Market Strategies
- Content Development
- Market, customer, and competitive analysis
- Designing & Evaluating Marketing Collaterals/ Promotional Plans
- Demand generation
- Evangelism
Job description
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
- Solid Cloud experience AWS and Google Cloud
- Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
Website : https://www.kapturecrm.com/
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
What you will do:
- Creating vendor-wise PO based on the total production requirement
- Raising PO to the vendors and following up with them for timely dispatch
- Managing the dispatches and deliveries of the items being ordered to the vendors
- Engaging with the logistics service providers to ensure timely delivery of the goods
- Supervising QC of the items received at factory
- Identifying the gaps in invoice and actual receipt and escalating to senior management
- Identifying new vendors for the required raw materials
Desired Candidate Profile
What you need to have:- Bachelor’s Degree
- Good Hindi speaking skills
- Knowledge in Kannada
- Strong learning and ‘can-do’ attitude
- Experience of working in factory or warehouse
- Good verbal communication skills
- Ability to multi-task
- Excellent command over MS Excel
Job description
Steadfast is looking to hire energetic and passionate individuals to join the Client Relationship team.
Who should join?
Someone who
- Is keen on relationship building and maintaining the same.
- Is an initiator and has great convincing skills.
- Can convert targets into achievements in terms of revenue generation.
- Can visit clients and add on new businesses/revenue to the company.
- Is a go getter and can set high standards in the sales segment.
- Has a prior experience in B2B and B2C sales (Inside Sales/ Business Development/ customer relationship management/ pre and post sales activities)
- Has a keen on record keeping for future references and can churn the leads to convert into a potential business.
- Can do direct sales and pitch in a marketplace/events/exhibitions.
What is required?
- Minimum 2 Years experience in Sales/Business Development (B2B/B2C)
- Should be comfortable with Cold Calling
- Generating revenue through calling and one-o-one meeting with clients (whenever required)
- Ok with travelling to events and clients.
- Handling of Sales pressure & fulfilling monthly targets
- Willing to work 6 days a week.
Perks & Benefits:
- Group Health Insurance and Personal Accidental coverage
- Lucrative Incentive plans
- Travel re-imbursements
- Diversity, Equity and Inclusion at Workplace etc.
Python- The developer should be well conversant with principles of clean codeand refactoring practices.
- The developer should have experience writing unit and integration tests.
- The developer should be conversant with agile development practices.
- Prior experience in Python is a good to have but the developer should be willing to do development in Python.
- The developer is expected to collaborate with developers from other teams as well as business stakeholders in India and in US to design and develop business requirements.
Responsibilities of an ABAP developer
Besides coding and developing a SAP module with the help of the programming language, ABAP developers perform a number of other tasks, some of which are given below:
Knowledge of SAP ABAP (OOPS ABAP, MVC, Code pushdown techniques, AMDP and CDS views) and Native HANA
Good Knowledge in SAP MM Modules (both is important), Able to write Functional document and working knowledge in integration across other SAP modules like SAP SD SAP PP, SAP QM, SAP Finance
SAP ABAP knowledge is expected but should be limited to basic programming and debugging
- Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute detail in order to provide the best possible solution.
- Consulting with professionals from other departments and those working on specific SAP modules such as SAP FI/CO, MM, SD to ensure a consistent experience to the various users on the client's side.
- Writing the code using ABAP programming language on the basis of the blueprint provided by the clients and performing regular tests on the usability of the code.
- Ensuring that all programs are completed in schedule as per the client's guidelines and allocating appropriate resources to achieve this.
- Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered. Training the end users and client representatives is also performed at this stage of the SAP ABAP software life cycle.
- To stay updated with the latest technological advancement and changes in the world of SAP development and adapting to these changes by self-training and research work.
Skills Required to be an ABAP developer
Extensive prior experience in the field of ABAP programming and SAP modules is an essential skill set required for any person to pursue a career as an ABAP developer. They must have good analytical and problem solving skills in order to carry out their daily functions effectively. In depth knowledge of SAP systems such as FICO, MM and HR is also required for ABAP developers. Prior experience in object oriented programming, ABAP lists and other related fields is also a prerequisite for jobs in this field. In order to communicate with a number of people such as clients, users and other developers, they must possess excellent oral and written communication skills as well as good interpersonal abilities. They must have the capability to work well in a team-based environment as well as on their own since the organizational structure of ABAP developers varies from one company to another.
Project Delivery, Project Management, Resource allocation, Project Planning, Project Mentioning, Team Management, Vendor Management, Risk Management, Project oversight / coordination / management
NodeJS (Node.js)MongoDB
JavascriptRead more about us here: [https://angel.co/company/fireflies](https://angel.co/company/fireflies) and here: [https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners](https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners)
We value your skills and abilities more than your resume.
Here's what we look for :
- You have raw intellectual horsepower and ability to learn quickly
- You have a strong background in computer science / math
- You contribute to open source (share your GitHub- More than 1000 commits in past year)
- You have experience working on apps that have supported 10,000+ concurrent users
- You understand sound architecture principals
- You can design and build scalable infrastructure
- You should be a great communicator and culture maintainer:
- We value over-communication and candid feedback and want to build a no-bs, results driven culture
Values that are important to us :
- You're data driven and customer focused
- You value fast & incremental engineering cycles
- You maintain design excellence and minimise complexity
- You measure your results & automate when possible
- You get 10% better at something every week
- You have an internal compass and take accountability & initiative
You'll be working with :
- Node.js, MongoDB
- Redis, RabbitMQ, Elasticsearch
- AWS, Docker, Terraform
- React, Keras, Tensorflow
About us :
- Fireflies.ai is an AI that joins meetings and takes notes automatically. [Product demo](https://app.fireflies.ai/view/ogM9zmKij2). We integrate with the leading platforms: Zoom, Google Meet, Microsoft Teams, Webex, Slack, Salesforce, & more https://fireflies.ai/integrations)).
- We are a US-based, AI company that is building a 100% remote team. Today we have over 40 employees in 5 countries around the world. Our engineering team is 20+ senior engineers. We were [featured on Forbes for Gartner's top 25 enterprise software startups to watch in 2020](https://www.forbes.com/sites/louiscolumbus/2020/07/05/gartners-top-25-enterprise-software-startups-to-watch-in-2020/). We skyrocketed from a few thousand users to almost 100,000 users in 2020.
[Fireflies.ai](http://fireflies.ai) has raised $5 million from top-tier investors including Canaan and angels from Slack, Dropbox, Amazon and Salesforce.
- You'll be working with Sam Udotong, CTO @ Fireflies.ai. Sam graduated from MIT in 2016 where he studied computer science and aerospace engineering. He and his co-founder Krish were [featured as the cover of Entrepreneur magazine in Sept 2020]
- He's been a [speaker at the MIT AI Conference 2020](https://www.youtube.com/watch?v=ywhY2DCIZqU) alongside industry leaders like Richard Socher and Sal Khan. He's guest lectured at Stanford for their intro to AI class. Sam is scrappy & committed - he and Krish bootstrapped the company for 3 years, eating Soylent and Domino's pizza almost every day. [Being Scrappy as an Entrepreneur (Product Demo)](https://app.fireflies.ai/view/vWQjdABHqU). He rejected Harvard Business School to build Fireflies. Sam's goal is to build a multi-regional, boundary-less engineering team that has A+ productivity & communication such that when you go to sleep, you can hand off work and when you wake up, work has already moved forward. If we do these first principles well, we can theoretically build the best engineering organisation in the world.
- We want to transform how people communicate and work. Come work with us if you share the below values and want to work on hard engineering challenges that will actually make a difference in the lives of people.
- We are an equal opportunity employer and strongly value diversity at our company, because our team will be stronger with different perspectives and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon