Client Relationship Manager

Position: IT Business Development Executive

Department: Sales / Business Development

Experience: 1–3 years 

Location: Andheri East, Mumbai

Employment Type: Full-time

About the Role

We are looking for a proactive and result-oriented IT Business Development Executive to drive business growth, identify new opportunities, and build long-term client relationships. The ideal candidate will have strong knowledge of IT products/services and proven experience in generating leads and closing deals.

Key Responsibilities

·     Identify and develop new business opportunities in the IT sector.

·     Generate leads through cold calling, networking, research, and digital platforms.

·     Understand client requirements and present suitable IT solutions and services.

·     Prepare proposals, quotations, and presentations for clients.

·     Maintain and grow relationships with existing and potential customers.

·     Collaborate with the technical and project teams to ensure seamless delivery of solutions.

·     Meet sales targets and contribute to overall business growth.

·     Maintain sales reports, follow-ups, and documentation.

·     Stay updated with industry trends, competition, and market developments.

Required Skills & Competencies

·     Strong communication and interpersonal skills.

·     Good understanding of IT products, software solutions, or digital services.

·     Ability to present and explain technical solutions to clients clearly.

·     Strong negotiation, persuasion, and relationship-building abilities.

·     Result-driven with the ability to work independently and as part of a team.

·     Proficiency in MS Office, CRM tools, and online research.

Qualifications

·     Bachelor’s degree in IT, Computer Science, Business Administration, Marketing, or related field.

·     Prior experience in IT Sales / Business Development will be preferred.

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

·      Knowledge of RIL Automation tools : Jio Track, Tableau

·      Preventive and Corrective Maintenance of Small Cell, Wifi, UBR + UBR (Air Fiber Back Haul), L2 Switch, OSP / Common

·      Preventive Maintenance of

o  IBS (Indoor Small Cell/WiFi/UBR (P2P/P2MP)) : Battery & SMPS, Electrical Panel, Energy Readings of energy meters, Earthing & Power System, Alarm extension to NOC, Security Alarm System testing.

o  Small Cell / L2 Switch / UBR All Type / WiFi : Power/CIPRI cable, GPS Connector, Antenna & LOS alignment,  etc

o  SMPS Maintenance : Rectifier Ventilation cleaning, LVD/BLVD setting check, Check All Parameters visible on NOC, Hardware Replacement - Rectifier, Controller, Communication

o  Battery Maintenance : Battery Discharge test, Voltage & abnormal temperature, Earthing & Power connection.

o  Earthing Maintenance : Earth pit Measurement and Maintenance, Record Voltage between Neutral & Earthing, Check earthing bonding at all points at site.

o  Overall hygiene of site

·      Replacing Faulty cards with Healthy Spares at site - Bring faulty Module from Site to CMP .

·      Providing data for Consumption booking in SAP - Related tasks as instructed by NOC Engineers Small cells, WIFI, IP, SMPS, Battery, Earthing & UBR Maintenance.

·      Should be well versed with basic Microsoft Office.

Duties:

• Embedded Software Development in C

•Design and development of software based on Autosar architecture

• Integration & verification of the developed SW components

•Debugging and error analysis

•Create design documents

•Participate in Design & Code reviews

Qualifications:

•University degree in electrical/electronics engineering, computer science or similar

•Minimum 5 years of experience in embedded software development

• Solid C programming skills

• Ideally with Autosar experience

•Knowledge on Functional Safety (ISO 26262)

• Familiar with Vector tools like DaVinci Configurator, Geny, CANoe, etc..

•Knowledge of scripting tools like Python, CAPL, etc.

Full-stack developer  - Remote position

Are you...

• Interested in working at a successful, well-funded start-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

Our product team is lead by one of the founders and complete with a director of engineering, product manager, UX designer, one mobile developer and one senior full-stack developer who will be mentoring you. We want to work with a developer who cares about the way their code impacts the people who use it.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• Front end web in TypeScript & Angular or Node & React
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• 2-4 years experience in C#
• Front-end web experience in Angular
• Track record of building great products
• Excited about understanding the real problems working people come up against and fixing them with technology
• You’ll love the idea of being a big part of a small team: if you come up with a great idea, you can take it all the way to production
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing start-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for a qualified WordPress Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

• WordPress front-end development using HTML, CSS, JavaScript, jQuery to create user-friendly web pages

• Experience or in-depth knowledge about the theme customization

• Experience in implementing basic security for websites & plugin understanding

• Maintain and improve website

• Optimize applications for maximum speed

• Design mobile-based features

• Collaborate with back-end developers and web designers to improve the usability

• Get feedback from, and build solutions for, users and customers

• Write functional requirement documents and guides

• Create quality mockups and prototypes

• Help back-end developers with coding and troubleshooting

• Ensure high-quality graphic standards and brand consistency

• Stay up-to-date on emerging technologies
  
  

• Proven work experience as a Front-end developer

• Hands-on experience with markup languages

• Experience with WordPress, JavaScript, CSS, SASS, and jQuery

• Familiarity with browser testing and debugging

• Experience with responsive and adaptive design.

• In-depth understanding of the entire web development process (design, development, and deployment)

• Understanding of layout aesthetics

• Knowledge of SEO principles would be the cherry on the cake!

We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.

Responsibilities:

• Create clear requirement documents for both new projects and changes on existing technical projects
• Identify business risks and points of failure in ongoing projects
• Plan and manage releases with all the system providers
• Troubleshoot any system failures on current projects

Requirements:

• Candidate must be from IIT.
• Candidate must have knowledge on Agile and Scrum.
• 4+ Years of total experience with atleast 2+ years in project management
• Understanding of data pipelines.
• Prior experience or knowledge on IT/Telephony Systems
• Excellent interpersonal and communication skills.
• Ability to multitask - excellent planning and time management skills
• Excellent leadership abilities.

If Interested for this Please apply or share with good folks you know. 

https://s.ripplehire.com/s/Bg0H

https://s.ripplehire.com/s/Bg0H

Or fill this form: https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM" target="_blank">https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM

Job Description: You will begin in an individual contributor’s role, working in ateam of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

• Having a keen interest and deep understanding of the Indian education sector. • Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)

Training: All selected candidates will be part of a two-month training process under the Business Development Trainee profile at a monthly stipend of Rs 25,000. Upon successful completion of training candidates will be promoted to the role of Business Development Associates (BDA)

The first 2 weeks of this training will be classroom training followed by 6 weeks of "On- the-Job Training", both at the BDT Training Location. There will be additional performance incentives which will be applicable during the training period. Currently till our offices re-open, the training will happen in the Work from Home mode. Once our offices are open, the training will shift to the BDT Training Location.

Upon successful completion of training based on clearing the company's expected parameters, they will be confirmed as BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). Also, only after confirmation to the BDA role, they will start work at their 'Role Location'.

CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful

completion of training)

Note for candidates confirmed as BDA-Direct Sales: In the unlikely scenario where the Direct Sales Model does not resume in their role location at the end of the Training Program. They will relocate to their role location as BDA-Direct Sales (at 10 LPA) as soon as the Direct Sales model begins at their role location.