Client Relationship Manager

Here is your JD with the company name removed and only the technology names kept:

Role Summary

Seeking an experienced App Connect Enterprise (ACE) / Integration Bus (IIB) Support Engineer with strong hands-on experience in supporting, maintaining, and enhancing enterprise integration environments. The role involves L2/L3 production support, incident management, deployments, monitoring, and collaboration with cross-functional teams to ensure stable and high-performing integration services.

Key Responsibilities

• Provide L2/L3 support for ACE / IIB applications across DEV, UAT, and Production environments
• Support and maintain enterprise integrations, message flows, and interfaces
• Monitor integration environments and troubleshoot failures related to ESQL, MQ, database connectivity, network, or data issues
• Perform incident management for P1–P5 issues, including bridge calls and stakeholder coordination
• Conduct Root Cause Analysis (RCA) and provide permanent fixes
• Manage UAT testing, production deployments, and release activities
• Perform certificate renewals, patching, and vulnerability remediation
• Reprocess failed messages/transactions to ensure business continuity
• Update configuration properties (for example, UDP properties) in production
• Create and manage Change Requests (CRs), JIRA tickets, and CAB approvals
• Prepare Weekly and Monthly Service Reports (WSR/MSR)
• Provide on-call and weekend support as per rotation
• Debug message flows and optimize ESQL for performance improvements
• Support SOAP and REST-based integrations
• Work with monitoring tools to ensure alerting and ticket generation
• Collaborate with application teams, architects, and DevOps teams
• Ensure adherence to operational standards and best practices

Desired Experience

• Minimum 3+ years of hands-on experience in ACE / IIB support or development
• Experience supporting production-critical environments
• Exposure to Agile / Scrum delivery models
• Experience working in 24x7 support environments
• Strong documentation and communication skills

Job description

Draughtsman

Location -Thane mumbai

Offer salary 8Lpa to 9 lpa

Qualification graduate

Mandatory knowledge - proficiency in AutoCAD , knowledge of Revit/BIM is an added advantage and MEP drawing

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the company:

NowPurchase is transforming the 140B$ Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction and every machinery. NowPurchase is building a rich, digital marketplace where Metal Manufacturers can procure high quality raw materials in a trusted manner. At the same time we are building the OS (Operating System) that will supercharge their productivity and processes to ultimately make procurement autonomous. Now Purchase raises USD 2.4 million in Nov 2021, led by Orios Venture Partners, InfoEdge Ventures.

About you: 

We are looking to add an immensely talented Senior Front End Engineer that will help us invent, design, refine and deliver products that will meet our vision. Expect to build a lot of web interfaces and dashboards both for the browser as well as native IoT enabled terminals that will be placed at the manufacturers' premises. You need to lead the front end team to make sure they are delivering high quality code and are constantly inspired to experiment with tools to push out MVPs.

Roles & Responsibilities:

• You are empowered to work directly with leadership and the product team to make decisions about your code and future of the product.
• Deliver high quality modular code deployed over web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets.. This would include visual dashboards and real time optimizations that are critical for the manufacturing process.
• Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
• Own your Agile projects and lead the team from software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
• Transform UI designs and mockups into pages and flows using CSS3 and JavaScript frameworks. Be ready to do the mockups yourself sometimes.
• Build a culture of simplicity and pragmatism, which is reflected in your elegant code that other developers emulate and you ensure through thorough code reviews and processes.
• Have an exceptional understanding of asynchronous request handling, partial page updates, and service workers and command over the internals of JavaScript, React and Redux.
• Continuously evaluate existing engineering processes and recommend improvements.

Required Skills and qualification:

• 4+ years’ experience developing rich UI/Front-end for user-facing web applications.
• Strong experience with React or similar frameworks, TypeScript, SSR (Server Side Rendering), SPA (Single Page Application), PWA (Progressive Web application), OOP (Object Oriented Programming), Reactive programming, and Unit tests.
• Demonstrated ability to function as a project leader as well as an individual contributor.
• Excellent communication and facilitation skills.

Tech Stack skills required:

• React/Redux
• Python/Django/Celery
• Git, AWS, ELB (Elastic Beanstalk), Netlify
• PostgreSQL/Redis/S3

Location: 

On- site: Kolkata, West Bengal

Compensation & Benefits:

• Cash Compensation: As per industry standards & pedigree of candidate
• ESOPs: 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
• Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children
• Generous leave structure and WFHs including Marriage, Maternity & Paternity leaves
• Complete Relocation Expenses: We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.

Company Link: https://nowpurchase.com">https://nowpurchase.com

LinkedIn: https://www.linkedin.com/company/nowpurchase/">https://www.linkedin.com/company/nowpurchase/

• Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
• Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
• Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
• Work on ad-hoc requests for data and analysis.
• Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.

• 1-2 years of experience working in Analytics as a Business or Data Analyst.
• Analytical mind with a problem-solving aptitude.
• Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
• Proficient in writing Complex Queries in SQL.
• Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
• Ability to work across cross-functional teams proactively.

Senior IT FInance Systems Analyst (Netsuite), India

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Yext is seeking a talented Senior IT Finance Systems Analyst (Netsuite), in Hyderabad, India. 

Senior Business Systems Analysts at Yext have wide-ranging experience and work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Individuals in this role will have strong technical skills and will be required to provide Application support for Netsuite(technical), Blackline, Kyriba, Coupa applications. We’re looking for a techno-functional Netsuite consultant who has exposure/ learn other applications and be able to effectively support the FInance systems portfolio.

JOB LOCATION: REMOTE OR HYDERABAD

Responsibilities and Duties:

• Serve as NetsSuite technical  / functional subject matter expert: identify, document, troubleshoot, and resolve NetSuite system issues. 
• Responsible for building custom scripts, workflows, and integrations for the NetSuite system.
• Perform day-to-day administration of the NetSuite system, inclusive of basic maintenance, upgrades and enhancements, troubleshooting, testing, and new feature deployments including  Roles and Permissions, Page layouts, Workflows, Approval processes and Password policies, custom reports and saved searches, install bundles and SuiteApps, CSV uploads.
• Create and maintain technical documentation
• Monitor and support all integrations to and out of Netsuite. Build new integrations where necessary
• Manage sandbox environments and work with NetSuite support as needed.
• Provide application support for additional applications like Blackline, Kyriba (Treasury/Payments), Coupa (P2P)
• Handle support requests for new features or functionality and assist with the prioritization of these requests across all supported platforms
• Support the Finance and Operations departments during the month-end close issues and process.
• Stay current on Product updates, new releases, related testing, SOX and IT Change Management processes for all applications supported
• Automate processes, eliminating redundancy, and improving efficiency within Yext’s processes without sacrificing end-user experience.

Qualifications & Skills:

• Minimum of 3 years verifiable Netsuite experience with Netsuite Administrator certifications, and active participation in the NetSuite Community. 
• Experience in GL, Fixed Assets, Accounts Payable, Accounts Receivable modules of Netsuite required.
• Prior NetSuite Administration experience is a must.
• Solid understanding of Accounting, Fixed Assets , Accounts Payable, Consolidation, Intercompany processes.
• Strong Administration skills ( Netsuite): User management, application configuration, custom reports, saved searches and workflows to manage unique business process requirements.
• Experience with SuiteScript, SuiteBuilder, SuiteTalk, and SuiteFlow.
• Solid understanding of NetSuite data model, entity and transaction objects, and application and platform capabilities.
• Ability to configure and set up new subsidiaries, accounts, locations etc
• Exposure to SOX and ITGC compliance
• Experience supporting   Coupa, Blackline, Kyriba is a great plus.
• Understands SDLC methodology - including Agile and Waterfall approaches, functional requirements, process modeling, and re-engineering, use case development, user acceptance testing, organizational change management, and large-scale system implementations.
• Core Skills: Communication, Technical, Analytical, Problem-Solving, Decision-Making, Negotiation and Persuasion.
• Creating data flow diagrams, solution documentation
• Experience working in a support role utilizing Zendesk or other ticketing tools..
• Bachelor’s degree in Engineering or Science

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.