Client Relationship Manager

Objectives of this role

•Building and implementing new development tools and infrastructure

•Understanding the needs of stakeholders and conveying them to developers

•Working on ways to automate and improve development and release processes

•Testing and examining code written by others and analysing results

•Ensuring that systems are safe and secure against cybersecurity threats

•Identifying technical problems and developing software updates and fixes

•Working with software developers and software engineers to ensure that development follows established processes and works as intended

•Planning projects and being involved in project management decisions

Responsibilities:

• Set up CI/CD pipelines for automated deployment and delivery

•Setup and management of new and Existing cloud-based Kubernetes cluster services

•Write Ad/Hoc Bash/Python scripts to automate certain operational tasks.

•Designing, maintenance and management of tools for automation of different operational processes.

•Provision of critical system security by leveraging best practices and prolific cloud security solutions.

•System troubleshooting and problem resolution across various application domains and platforms

•Support/maintain development, UAT and production infrastructure.

•Providing recommendations for architecture and process improvements.

•Respond to L2 calls and emails.

•Help administer monitoring systems, alerting, log management, and other IT infrastructure systems.

•Perform root cause analysis of production errors and resolve technical issues

•Design procedures for system troubleshooting and maintenance

Technical Skill Requirements:

•Experience in a DevOps role in AWS/OCI cloud environment.

•Must have experience with CI/CD Pipelines and hands-on experience with DevOps tools such as, Jenkins, Git, Docker, Kubernetes, Ansible, etc.

•Strong knowledge in Terraform for multi-stack cloud infrastructure provisioning.

•Strong knowledge in OCI/AWS-based Kubernetes service management.

•Must have experience with Python/Bash as a scripting language.

•Good knowledge in software debugging, web applications and services (Apache, Nginx, HAProxy)

•Must have knowledge in monitoring setup with Prometheus, Alertmanager, Grafana, Thanos, Loki, Fluentbit, etc.

Good To Have Skills

•PostgreSQL, MySQL, MongoDB, Redis, Keycloak.

•Migrating application from one cloud to another; OCI certifications

•Test Driven Development

Soft Skill Requirements:

•Able to learn new skills and technology quickly.

•Energetic with amazing customer service skills and a team-oriented approach.

•Strong verbal and written communication skills

Job Description:

We are looking for a passionate and creative 3D Game Developer to join our team. The ideal candidate will have experience in developing immersive VR/AR/XR multiplayer games using Unity and related technologies. You will be responsible for designing, developing, and optimizing engaging gaming experiences that push the boundaries of interactive entertainment.

Key Responsibilities:

• Design, develop, and maintain 3D games with VR, AR, and XR technologies.
• Create immersive multiplayer gaming environments using Unity or similar game engines.
• Collaborate with artists, designers, and other developers to deliver high-quality user experiences.
• Implement game mechanics, physics, animations, and interactions.
• Optimize performance for different platforms ensuring smooth gameplay.
• Debug and troubleshoot issues during development and post-release.
• Stay updated with the latest trends in VR/AR/XR technologies and apply them effectively.
• Participate in brainstorming sessions and contribute to new game concepts.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Game Design, or related field (minimum qualification: Graduation).
• Proven experience in 3D game development, especially with Unity.
• Strong knowledge of VR, AR, and XR technologies.
• Experience in developing multiplayer game features and networked environments.
• Solid understanding of game physics, shaders, lighting, and rendering.
• Ability to write clean, efficient, and reusable code.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Must be available to work from the office.

• Responsible for leading and overseeing all operations in the company with Ownership

• Understand the entire Logistics process flow and drive the Operations team to achieve

maximum efficiency.

• Assisting in recruitment of Operations & Supply teams along with the support from HR

team

• Distribution of sales targets amongst the team members to ensure that the monthly

targets are achieved.

• Coordination with the different stakeholders and teams for smooth operations

• Updating the management team with progress, challenges, and developments on a

periodic basis.

Avegen is a digital healthcare company empowering individuals to take control of their health and supporting healthcare professionals in delivering life-changing care. Avegen’s core product, HealthMachine®, is a cloud-hosted, next-generation digital healthcare engine for pioneers in digital healthcare, including healthcare providers and pharmaceutical companies, to deploy high-quality robust digital care solutions efficiently and effectively. We are ISO27001, ISO13485, and Cyber essentials certified; compliant with NHS Data protection toolkit and GDPR.

Job Summary:

We are looking for a Mobile Automation Tester who is passionate in Mobile App Automation and works in one or more mobile automation frameworks. 

Roles and Responsibilities : 

1. Write, design, and execute automated tests by creating scripts that run testing functions automatically.
2. Build test automation frameworks.
3. Work in an agile development environment where developers and testers work closely together to ensure requirements are met.
4. Design, document, manage and execute test cases, sets, and suites. 
5. Work in cross-functional project teams that include Development, Marketing, Usability, Software Quality Assurance, Customer Learning, and Support.
6. Review test cases and automate whenever possible. -Educate team members on test automation and drive adoption. 
7. Integrate automated test cases into nightly build systems.

Required Skills:

1. Previous experience working as a QA automation engineer.
2. Experience in Mobile Testing. IOS automation and Android automation.
3. Hands-on experience in any programming language like Java, python, javascript, Ruby, C#.
4. Experience & knowledge of tools like JIRA, Selenium , Postman, Web and App test automation.
5. Ability to deliver results under pressure.
6. Self-development skills to keep up to date with fast-changing trends.

Good to Have Skills:

1. Experience working with CI/CD pipelines like (Jenkins, Circle CI).
2. API, DB Automation.
3. Excellent scripting experience.

Educational Qualifications:

● Candidates with Bachelor / Master's degree would be preferred

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
•  

ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

•  Handle Inbound & Outbound customer calls
•  Acknowledge and resolve customer queries and promptly provide solution to the
• query
•  Keeping records of customer interactions, transactions, comments and complaints
•  Establish and improve cooperation with new/existing customers
•  Coordinate with all the department for smooth redressal of customer complaints.
•  Maintaining a positive, empathetic and professional attitude towards customers.
•  Excellent interpersonal and oral communication skills
•  Computer knowledge (WORD & EXCEL)
•  Experience in customer handling

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and business roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, and build roadmaps
• Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functional teams.
• Highly involved in recruitment while building team also leading app development for both platforms.
• Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard,  REST popular frameworks & libraries}, JVM, GC tuning, performance tuning) Express etc

• Experience in Microservices architecture is a must.
• Working on public clouds such as AWS, GCP, Azure etc is preferred
• Worked on Relational data stores viz. MySQL, Oracle, or Postgres.
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc