- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of brief and the team’s output
- Maintain weekly, fortnightly and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- Exhibit strong leadership skills and motivate-inspire your team members
- Stick to the client’s brief and the agreed process to deliver effectively
- Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentor to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief
SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Financial management and commercial acumen
- Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).
Shubham Vishwakarma
Full Stack Developer - Averlon
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Candidate is expected to relate with team to understand the lighting requirements from client / consultant / architect and to be able to read from AutoCAD the lighting BOQ, should be able to make rendering / presentations / shop drawings etc. Revit and Dialux knowledge prefered.
Willing to long term associate and grow together.
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Product: CallHippo.
URL: https://callhippo.com/" target="_blank">https://callhippo.com/
CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 0.6-3 years
The Job Description for Customer Support Executive:-
1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
Requirements
1)Experience in Tech Support
2)Experience with troubleshooting
3)Hands-on knowledge in providing support for any kind of application software
ProgrammingJD - System Analyst
- Analysis and design of technical functionality and features.
- Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
- Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
- Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
- Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
- Help the team boost their productivity and performance and helps development team create high-quality products.
- Arrange and optimize product backlog.
- Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
- Translate highly technical specifications into clear non-technical requirements.
- Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
- Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
- Draw up, supervise and document testing schedules for complete systems.
- Perform design, implementation, and upgrades of information systems to meet the business and user needs.
- Implement best practices for scalability, support ability, ease of maintenance and system performance.
- Identify options for potential solutions and assess them for both technical and business suitability.
- Oversee implementation of a new system including data migration.
Android Development
Kotlin
JavaCompany Name: Petpooja (www.petpooja.com)
Designation: Sr. Software Developer (Depends on Experience)
Experience: 1 to 5 Years
Job Location: Hybrid
We are looking for an Android Developer to join our team of developers! We want a developer that possesses a passion for pushing mobile technologies to the limits.
Job responsibilities:
- Design and develop high-volume, low-latency applications, delivering high-availability and performance
- Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
- Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
- Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.
React.js
Javascript
Redux/Flux
.NETRequired Education: B.E/B.tech/ MCA
Required Experience: 8+ Years
Location: Ahmedabad / Pune / Bangalore/ Broda/ Rajkot
Roles and Responsibilities
- Architect and drive complex software frontend framework refactor projects that incrementally modernize areas of the application and establish new guidelines for future product features
- Work with UI/UX designers, developers, and database administrators to analyze workflows and current implementation, and make a roadmap to refactor the frontend SPA that can be delivered in an incremental manner
- Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
- Review end-user usage patterns, customer logged performance defects, and enhance page load performance based on gaps identified
- Understand application architecture, application interactions with backend applications and with other downstream systems
- Troubleshoot issues experienced by users and propose solutions
Basic Qualifications
- 8+ years of experience in implementing and driving front-end engineering and refactor projects and solutions
- Advanced level experience with SPA, modern UI fundamentals, multi-tenant application, concurrency, multithreading, and distributed system architectures
- Expert-level knowledge of JavaScript programming language
- Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, React Framework, ORM Framework NHibernate in terms of both tools and application development
- Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
- Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis
Role Purpose:
As a DevOps , You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well, and is able to reason about system behaviour rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them.
If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments.
Responsibilities
- Deployment, management, and administration of web services in a public cloud environment
- Design and develop solutions for deploying highly secure, highly available, performant and scalable services in elastically provisioned environments
- Design and develop continuous integration and continuous deployment solutions from development through production
- Own all operational aspects of running web services including automation, monitoring and alerting, reliability and performance
- Have direct impact on running a business by thinking about innovative solutions to operational problems
- Drive solutions and communication for production impacting incidents
- Running technical projects and being responsible for project-level deliveries
- Partner well with engineering and business teams across continents
Required Qualifications
- Bachelor’s or advanced degree in Computer Science or closely related field
- 4 - 6 years professional experience in DevOps, with at least 1/2 years in Linux / Unix
- Very strong in core CS concepts around operating systems, networks, and systems architecture including web services
- Strong scripting experience in Python and Bash
- Deep experience administering, running and deploying AWS based services
- Solid experience with Terraform, Packer and Docker or their equivalents
- Knowledge of security protocols and certificate infrastructure.
- Strong debugging, troubleshooting, and problem solving skills
- Broad experience with cloud hosted applications including virtualization platforms, relational and non relational data stores, reverse proxies, and orchestration platforms
- Curiosity, continuous learning and drive to continually raise the bar
- Strong partnering and communication skills
Preferred Qualifications
- Past experience as a senior developer or application architect strongly preferred.
- Experience building continuous integration and continuous deployment pipelines
- Experience with Zookeeper, Consul, HAProxy, ELK-Stack, Kafka, PostgreSQL.
- Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
- Experience with AWS orchestration services such as ECS and EKS.
- Experience working with AWS ML pipeline services like AWS Sagemak
React Native- Bachelor’s or Master’s degree in Computer Science or Engineering,
- 4-8 years of hands-on Experience in React native js
- Develop Hybrid Apps using React Native and integrate them with back-end services.
- Navigation model in Mobile apps.
- Minimum 3yrs of exp in building React native apps for android and iOS Solid understanding of iOS and Android ecosystems.
- Must have worked on hardware integration with the apps.
- Understanding of various navigation models in mobile apps Good at debugging, testing, performance optimization.
- Interpersonal skills: good team player, ready to take challenges ability to deliver in a fast-paced environment
- Able to build and maintain awesome react native applications with good code quality
- Implement pixel-perfect UI's that match designs.
- Work with native modules when required.
- Have developed at least 1 iOS/Android app which has been deployed in both Appstore and Google Play
- Excellent understanding of solid coding skills in React Native)
- Have a good understanding of REST APIs
- Good Communication
PHP
Laravel
CodeIgniterJavascriptPHPLaravel
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Full Stack Developer - Averlon