Key Account Manager - Banking & FinTech

Required Skills & Qualifications :-

● 5+ years of experience in B2B sales, with at least 3 years in a leadership or senior management role.

● Proven ability to close large, complex deals and achieve ambitious sales targets.

● Strong leadership, communication, and strategic thinking skills.

● In-depth knowledge of supply chain, warehousing, or logistics sectors.

● Bachelor's degree in Business, Sales, or a related field. MBA preferred.

Interested people Fill Form: https://forms.gle/vueTYZgrujGnrNEM8

Salary : 7k base + 3k bonus

🚀 *Join Our Team: Full-Time video editor Experience*

*Company: MemoNeet*

MemoNeet, a leading Edtech Startup with over *900K+ downloads* for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We're seeking a talented and passionate *Video Editor* to join our core team. If you have a strong foundation and proficient in video editing we'd love to hear from you!

Video Editor Job Responsibilities and Duties

• Edits videos to targeted length and specifications
• Handles and organizes raw and edited video files
• Exports videos and facilitates mobile and web distribution
• Shoots video and produces content as necessary
• Explores different versions and directions
• Ensures compliance with highest journalist standards
• Adjusts formats and file sizes as needed

Video Editor Job Requirements

• Minimum 1 year of video editing and post-production experience
• Proficient in various non-linear video editing tools and other software (Edius, Adobe Premiere, Photoshop, Lightroom)
• Deep understanding of digital trends and editing principles
• Creative and innovative
• Strong organizational, analytical, and problem-solving skills

*Perks and benefits*

- *Stipend Analysis: Initial 3 months with a Base pay of **7k/month* + performance-based bonus upto to 3K/month*

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- *Mentorship*: Learn from our startup journey, failures, and successes.

- *Co-Founding Opportunity: Earn company shares (up to **5%*) as a dedicated team member.

- *Remote Work*: Enjoy flexibility while contributing to our mission.

- *Additional Perks*: OTT platform subscriptions, course reimbursements, meal pass, festive gifts, and travel allowance.

*Note*: We're looking for committed individuals who treat our company as their own. If you're ready for a long-term journey and want to make a meaningful impact, apply now!

• Design and develop a comprehensive website using Next.js, integrating both client-side and server-side architecture.
• Build reusable code and libraries for future use, ensuring the technical feasibility of UI/UX designs.
• Optimize applications for maximum speed and scalability across a vast array of web-capable devices and browsers.
• Collaborate with team members, including designers and project managers, to translate business and user requirements into technical solutions.
• Implement robust security and data protection measures.
• Stay up-to-date with emerging technologies and industry trends to incorporate into operations and practices.
• Conduct testing to identify bugs and technical issues before and after deploying.
• Document development processes, code changes, and other technical information for reference and reporting.

Job Description

FrecklEd.AI is expanding its sales team and we're hiring Sales Executives and Senior Sales Executives. Join us in driving innovation and making a meaningful impact in the world of AI technology.

Responsibilities:

• Identify and engage potential clients to generate new business opportunities

• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions

• Achieve individual and team sales targets, driving revenue growth

• Deliver persuasive sales presentations and negotiate contracts with clients

• Collaborate with internal teams to ensure successful project implementation and client satisfaction

• Stay updated on industry trends and the competitive landscape to stay ahead in the market. 

• Meeting clients and helping in the closure of sales.

Requirements:

• Proven track record in sales 1 – 2 years experience.

• Excellent communication and interpersonal skills

• Strong negotiation and closing skills

• Self-motivated and target-driven mindset

• Ability to work independently and in a team environment

• Familiarity with CRM software and sales tools is a plus.

Responsibilities:

• Writing reusable, testable, and efficient code in Python.
• Designing and implementing software features and capabilities.
• Identifying and addressing performance bottlenecks and bugs in existing code.
• Collaborating with other developers, stakeholders, and users to define, design, and ship new features.
• Building and maintaining software documentation.
• Ensuring code is maintainable and maintain appropriate versioning practices.
• Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency.

Requirements:

• 
  
• Bachelor's degree in Computer Science or related field.
• Minimum of 3 years of experience in Python development.
• Strong knowledge of Python programming language and related frameworks (such as Django, Flask etc.)
• libraries is important.
• Knowledge of software development methodologies, version control systems and experience with system administration.
• Database management and good understanding of software design principles is desired.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork skills.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

We are looking for a skilled Web Developer to join our growing team. As a Web Developer, you will be responsible for designing and developing responsive and dynamic web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.

Responsibilities:

• Design and develop dynamic and responsive web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.
• Work closely with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Ensure the performance, quality, and responsiveness of web applications.
• Debug and troubleshoot issues, and fix bugs in a timely manner.
• Write unit tests to ensure code quality and stability.
• Use strong problem-solving skills to tackle complex technical challenges.
• Stay up-to-date with the latest industry trends and technologies.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• 2 to 4 years of experience in full-stack web development.
• Strong knowledge of HTML, CSS, JavaScript, wordpress add PHP.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced and dynamic environment.
• Excellent communication and interpersonal skills.
• Good to have AWS knowledge

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Team Lead (L3 Technical Support) 

Job Description

PierianDx, a leader in the clinical genomics space, is currently seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance. You will also be involved in directing team members and identifying/managing risk in collaborations with other teams.

To be successful in this role, you will need to gain extensive knowledge of PierianDx products (includes user workflow, user needs, end-to-end workflow, product architecture and design), problem-solving skills, knowledge of best practices and the software development life-cycle.

Location: Pune

Education

• Bachelors or Masters of Computer Science or related

Total years of experience - 6 to 13

Required Experience

• Must have experience in leading technical small to medium size teams.
• Full-Stack Software Development experience in both front end and back end technologies.
• Should be an outstanding programmer with 5 to 8 years of experience in PierianDx product-related technologies (e.g. AWS, Java, Spring Boot, Hibernate, microservices, Node.JS, React/Angular, SQL as well as No-SQL Databases, basics of Linux, Shell Scripting)
• Strong computer science fundamentals (OO programming, algorithms, data structures, databases).
• Experience with continuous integration infrastructure for software development such as Jenkins.
• Soft skills: Good Communication, Active listening, Influencing, Challenge self and team Experience with SQL and No-SQL Databases
• Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
• Dynamic, energetic, motivated, positive outlook.  Team player with good interpersonal skills
• Strong customer service and support focus with a desire to deliver a high-quality service
• Self-motivated and highly professional with the ability to lead and take ownership and responsibility
• Ability to multitask, work under pressure and to tight deadlines
• A desire to learn and improve skills and knowledge
• Adaptable and flexible to business demands
• Strong organisational and planning skill

Preferred Experince 

• Experience in developing software for medical devices (ISO 13485/IEC 62304)
• Experience with any Cloud Platform like AWS, GCP or Azure.
• Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
• Experience using Test Driven Development processes
• Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
• Experience with MongoDB
• Experience with at least one dynamically typed language (Python, Node.js, Groovy).

Responsibilities

• Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
• Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
• Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
• Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
• Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
• Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
• Maintain application by regular monitoring, performance tuning and testing activities
• Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.
• Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
• Maintain good working relationships with internal departments
• Design, prepare and conduct training relating to Problem & Incident Management
• Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible