Customer Success and Operations Lead

About RockED

RockED is a performance development platform built for the automotive industry. We partner with over 10,000 dealerships across the U.S., as well as major OEMs who use our platform to run and manage their own training programmes at scale. Our mobile-first app helps dealerships onboard new hires faster, develop stronger teams, and reduce turnover by delivering bite-sized training to sales reps, service advisors, and technicians right on their phones.

The platform spans learning and performance management. On the learning side, it includes an AI Coach for personalised practice , gamified learning along with role-based certifications. On the performance management side, the platform surfaces real-world performance data for dealership staff, such as service advisors, and recommends targeted training based on that data to drive measurable improvement on the floor. We are headquartered in Florida with our R&D team in India, backed by investors with strong roots in automotive and EdTech.

The Role

We're looking for a Product Manager to join our product team in Bengaluru. You'll work closely with engineering, design, content, and our U.S-based leadership to help shape the RockED platform, with real ownership over what we build and how we build it.

You should be someone who cares about the craft of product work: writing tight specs, asking the right questions, and sweating the details on UX. At the same time, you're practical and know how to move things forward in a small team.

What You'll Do

• Own the roadmap for key parts of the platform: learner experience, engagement, content delivery, and admin tools.
• Talk to customers regularly. Our users are dealership managers, sales reps, and technicians. Understanding their world is a big part of the job.
• Write PRDs and user stories that are clear enough that engineers can run with them without a lot of back-and-forth.
• Work with design on the details. You should have opinions on UX and feel comfortable pushing back when something feels off.
• Coordinate with our US team on launches, timelines, and stakeholder updates. Some overlap with US hours is part of the role.
• Track what's working. You'll define the metrics that matter for your areas and use them to prioritize what gets built next.
• Support growth and engagement efforts using tools like MoEngage, CleverTap, or HubSpot.

What We're Looking For

• Strong, proven hands-on experience in product role. EdTech or B2B SaaS background is a plus, but we care more about how you think than where you've worked.
• Strong product sense. You can clearly explain what a feature is for, who it serves, and what success looks like.
• Good design intuition. You notice when something is off in a flow, can sketch out an alternative, and give useful feedback.
• Comfortable in technical conversations. You don't need to write code, but you should understand trade-offs and not need things over-explained.
• Clear communicator in English, written and verbal. You'll be writing docs and presenting to US stakeholders regularly.
• Comfortable with data. You can write basic SQL, know your way around an analytics tool, and have good instincts for what the numbers are actually telling you.
• Sharp prioritization instincts. You know how to find the version of a feature that delivers most of the value at a fraction of the scope.
• Comfortable using AI in your day-to-day work, whether that's for design, prototyping, writing, or coding. In a small team, knowing how to move fast with these tools makes a real difference.
• Able to work independently and manage priorities without a lot of hand-holding. Startup pace is real here.

Why Join Us

• We're growing fast, over 100% revenue growth year on year, and there's a lot to build. You'll work on problems that matter to real people doing their jobs every day.
• You'll work with a team that spans the U.S and India, and get exposure to investors who've built and exited multiple companies.
• Competitive salary and periodic in-person workcations.

ROLE OVERVIEW 

We are looking for a Senior Flutter Developer with 5+ years of hands-on experience building and shipping production

grade mobile applications. You will take ownership of the architecture, performance, and quality of cross-platform 

apps built with Flutter and Dart, mentor junior engineers, and work closely with product, design, and backend teams 

to deliver polished, reliable experiences for our clients.

KEY RESPONSIBILITIES

– Design, develop, and maintain high-performance, cross-platform mobile applications using Flutter and Dart. – Own the technical architecture of Flutter applications, including state management, navigation, and 

modularization. – Translate UI/UX designs and wireframes into responsive, pixel-accurate, and accessible mobile interfaces. – Integrate RESTful APIs, GraphQL services, and third-party SDKs, ensuring secure and efficient data handling. – Write clean, maintainable, well-tested code and enforce best practices through code reviews. – Optimize application performance, memory usage, and startup time across Android and iOS. – Set up and maintain CI/CD pipelines for automated builds, testing, and app store deployments. – Diagnose and resolve platform-specific issues, crashes, and performance bottlenecks. – Mentor junior and mid-level developers, and contribute to internal engineering standards and documentation. – Collaborate with product managers, designers, QA, and backend engineers in an agile delivery environment. – Evaluate and prototype new Flutter packages, tools, and architectural patterns as the platform evolves. 

REQUIRED SKILLS & QUALIFICATIONS

– 5+ years of professional software development experience, with at least 3+ years focused on Flutter and Dart. 

– Proven track record of shipping and maintaining Flutter apps live on the Google Play Store and/or Apple App 

Store. – Strong command of state management approaches such as Provider, Riverpod, Bloc/Cubit, or GetX. – Solid understanding of Flutter's widget lifecycle, custom widget development, and responsive layout design. – Experience integrating native Android (Kotlin/Java) or iOS (Swift/Objective-C) code via platform channels. – Hands-on experience with REST APIs, JSON serialization, and asynchronous programming (Futures, Streams, 

async/await). – Familiarity with local storage and persistence (SQLite, Hive, shared preferences) and offline-first app design. – Working knowledge of Firebase services (Auth, Firestore, Crashlytics, Push Notifications) or equivalent BaaS 

platforms. – Experience with unit, widget, and integration testing in Flutter. – Proficiency with Git-based version control and collaborative workflows (branching, PRs, code review). – Understanding of app security fundamentals, secure storage, and data privacy best practices. – Strong problem-solving skills and the ability to work independently in a fast-paced, client-facing environment. 

GOOD TO HAVE

– Experience with native app development (Android/Kotlin or iOS/Swift) in addition to Flutter. – Exposure to CI/CD tools such as Codemagic, Fastlane, GitHub Actions, or Bitrise. – Familiarity with design systems, Material Design, and Cupertino guidelines. – Experience integrating AI/ML features or third-party AI APIs into mobile applications. – Prior experience in a consulting or client-delivery environment, managing multiple concurrent projects. – Understanding of app store submission, versioning, and release management processes. 

EDUCATION 

Bachelor's degree in Computer Science, Information Technology, or a related field — or equivalent practical 

experience. 

WHAT WE OFFER – The opportunity to work on diverse, high-impact projects across AI consulting and digital transformation. – A collaborative, engineering-driven culture with room to lead and mentor. – Competitive compensation aligned with experience and market standards. – Exposure to modern tooling, cross-functional teams, and client-facing delivery.

We are looking for a Senior Quality Assurance Engineer who is passionate about delivering high-quality software products. You will be responsible for ensuring that our applications meet business and technical requirements through effective testing strategies, automation, and collaboration with development teams.

 Key Responsibilities

• Design, develop, and execute test plans, test cases, and test scripts.
• Perform manual and automated testing for web and mobile applications.
• Identify, report, and track bugs using bug-tracking tools.
• Work closely with developers, product managers, and stakeholders to ensure quality delivery.
• Conduct regression, functional, integration, and performance testing.
• Improve QA processes and testing standards across projects.
• Mentor junior QA team members when required.
• Ensure timely delivery with high product quality.

🛠 Required Skills & Qualifications

• Minimum 3+ years of experience in Software Testing / Quality Assurance.
• Strong knowledge of Manual Testing and Automation Testing.
• Experience with tools like Selenium, Cypress, Postman, JMeter, etc.
• Understanding of SDLC, STLC, Agile methodologies.
• Experience in API testing and database testing is a plus.
• Good communication and problem-solving skills.
• Ability to work from office and collaborate with cross-functional teams.

⭐ Good to Have

• Experience with CI/CD pipelines.
• Knowledge of performance and security testing.
• Exposure to cloud platforms is a plus.

💼 What We Offer

• Work from Office environment with a collaborative culture.
• Opportunity to work on real-world, scalable products.
• Learning and growth opportunities.

Our growing company is in need of an experienced and resourceful Technical support engineer responsible for the sales of retail products, services, and goods to customers. Guide the buyer's journey, helping convert prospects and closing deals. We’re searching for professionals that have a solid track record of creating long-term value for organizations. 

We’re looking for executives who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication skills, experience in selling IT products to corporate and Government agencies.

• Previous experience working with a custom theme and/or the Storefront API
• Working knowledge of Shopify's theming system and Liquid templating
• Working knowledge of Shopify's object/properties, AJAX API, and Meta fields
• A bachelor's degree in information technology, computer science, or a related discipline

Evervent is looking for MERN stack developer who is an expert in MongoDB, Express, React and Node. He/She should be proficient in JavaScript and use HTML, CSS and JavaScript to handle front-end operations and JavaScript with Node. js to handle back-end operations.

Roles and Responsibilities:-

• Ability to translate Wireframes into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• ReactJS NodeJS developer must know MongoDB, Express, Node.js, & React.
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• For MERN stack developer job, candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developers should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Desired Candidate Profile:-

• Excellent in basic programming in any web technology Server and Client
• Like ReactJS/Node JS/ VueJS and Server-side scripts
• Basic knowledge in APIs, Micro Services
• Hands-On experience in Web development frameworks
• Hands-On in Database queries and concepts
• Understanding of performance testing and optimization techniques

Perks and Benefits:-

• No salary bar for deserving candidates.
• 5 days working.
• Paid and leave encashment facility available.

• Define and document detailed requirements detailing market opportunities and associated technical integrations in collaboration with architects, engineers, and key stakeholders with ISVs and strategic partners.
• Drive product execution across a large set of engineers, product designers, and product managers.
• Collaborate with Product Marketing on company Platform collaterals and sales tools such as articles, datasheets, white papers, blogs, how-to videos, demos, etc.
• Conduct usability testing interviews to gather feedback on Product integration prototypes.
• Identify market opportunities and conduct customer/user research interviews in conjunction with lead Product Managers.
• Deliver product management analysis, including market requirements, and customer experience artifacts.
• Develop a deep understanding of the RDBMS competitive market landscape and product analysis.
• Own the roadmap of active and future projects and maintain the backlog of features and priorities.
• Be outcome and KPI drove to achieve growth of your products and take the right actions accordingly.
• Work with the engineering and product team to ensure proper investment and execution in support of your strategy.
• Communicate regularly with senior leadership on status, risks, and change control.

Requirements:

• Have 5+ years of relevant experience in a technical role, with at least 3 years of those in a product management role.
• Have experience defining a roadmap and managing incremental execution through successful launches.
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues.
• Thrive in the dynamic environment that comes with being part of a fast-moving startup. That means flexibility as well as dealing with ambiguity.
• Experience working across organizations with Sales, Marketing, Support, Product, Engineering, and Design.
• 2+ years experience in data infrastructure or related IaaS products and/or services; AWS and/or Google Cloud background preferred.
• Strong communication skills, analytical skills, and data-driven product decision-making mindset.
• Experience with product management planning and design tools - Confluence, JIRA, Balsamiq, AHA!

Nice to have:

• Strong proficiency in the big data ecosystem e.g. Kafka, Spark, or similar technologies.
• Technically savvy and experienced with the cloud, APIs, enterprise software.
• Worked on data platforms or streaming applications.

Responsibilities:

• Interact & Interview Chairperson of college or university.
• Featured & Research oriented articles about the Education System.
• Interview of famous personalities from the educational industry.
• Stories of success from leading professionals.

Requirements:

• Proven working experience as a Reporter.
• Portfolio of published articles.
• Computer proficiency (MS Office, digital editing, web search, databases)
• Excellent communication, lobbying, and active listening skills.
• Good hold in education industry persons.
• Bachelors degree in journalism or mass communications.

Contact Details:

Website : www.educationasia.in