Cutshort logo
Cashfree logo
Customer Success and Operations Lead
Customer Success and Operations Lead
Cashfree's logo

Customer Success and Operations Lead

Reeju Datta's profile picture
Posted by Reeju Datta
1 - 8 yrs
₹4L - ₹12L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Inside Sales
Customer Acquisition
Account Management
Tech Support
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support and Operations Lead. This is a get-your-hands-dirty role. You will be exposed to all the functions of the company except writing code. The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- We need to provide quick, intelligent solutions to questions asked by businesses and their customers. In the process, we need to coordinate with multiple financial institutions and banks. Quick and correct communication makes us look good. - Talking to inbound leads. - Many queries will be about businesses looking to signup on Cashfree. We need to guide these folks from signing up to their first payment. - Onboarding new sign ups quickly - Since we are growing fast, we add many businesses every week. For every business, we need to verify the documents submitted and draft contracts. Also need to ensure all the services we are offering are working correctly and activated for a particular merchant. - Setting or improving processes for all of the above:- Can we do this faster, better or more accurately - These roles are currently being handled by the founders. The objective is to do a better job than the founders.We work on trust and mutual respect.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Cashfree

Founded :
2015
Type :
Products & Services
Size
Stage :
Profitable

About

Cashfree is a payment gateway that enables businesses to collect and disburse payments through various payment methods including UPI, NEFT, and Paytm. It solves the problem of payment processing for businesses and operates in the fintech industry. Cashfree is a payment gateway that provides a seamless payment experience to businesses by enabling them to collect and disburse payments through various payment methods such as UPI, NEFT, and Paytm. With over 100 payment options, including Visa, MasterCard, and Rupay, Cashfree solves the problem of payment processing for businesses. It was incubated by Paypal and is backed by Silicon Valley investor Y Combinator. Cashfree operates in the fintech industry and serves over 50,000 Indian and global businesses. Its use-cases include e-commerce, insurance, lending, and marketplaces. Cashfree's payment solutions are designed to be secure, reliable, and easy to integrate, making it a preferred choice for businesses looking to streamline their payment processes.
Read more

Connect with the team

Profile picture
Akash Sinha
Profile picture
Reeju Datta
Profile picture
Shreyas Sundaresh
Profile picture
Shanawaz Mohammed Rafeeq
Profile picture
Sandeep BV
Profile picture
Prashant Shetty
Profile picture
Meena E

Company social profiles

linkedintwitterfacebook

Similar jobs

Company is into Real Estate
Company is into Real Estate
Agency job
via Hunarstreet by Anusree Sanjay
Pune
4 - 8 yrs
₹12L - ₹16L / yr
Project Management
Marketing
Media planning
Real Estate

Role Description

We are seeking an experienced and strategic Project Head – Marketing to lead the marketing and

launch activities of real estate projects in Pune. This role demands a strong network of media

vendors, sharp media planning capabilities, excellent vendor management skills, and an innovative

approach to promotions, budget optimization, and brand visibility. The role will involve collaborating

with cross-functional teams to ensure marketing efforts align with business objectives.

Key Responsibilities:

 Project Launches:

Drive end-to-end marketing strategies for new real estate project launches, ensuring

maximum visibility and lead generation.

 Media Planning & Vendor Management:

Plan, negotiate, and execute 360° media campaigns (offline & online) through a strong

network of media vendors in Pune. Drive 360-degree marketing campaigns including digital,

ATL, BTL, and influencer marketing.

 Network Development:

Build and maintain strong relationships with media houses, influencers, celebrity management

agencies, and promotional partners.

 Budget Planning & Cost Management:

Prepare, allocate, and manage marketing budgets efficiently, ensuring optimum returns on

investment.

 Creative Oversight:

Provide creative direction in advertising, branding, and campaign design; ensure design

aesthetics align with brand guidelines and market expectations.

 Negotiation & Procurement:

Lead negotiations with vendors, media partners, and promotional agencies to secure

competitive pricing and service excellence.

 Cross-functional Coordination:

Collaborate with sales, design, digital, and external agencies to ensure seamless execution of

marketing initiatives.

 Performance Tracking:


Monitor and report on campaign performance, visibility metrics, and lead generation

outcomes.

Key Skills & Competencies:

 Proven experience in real estate project launches.

 Strong network of media vendors in Pune (essential requirement).

 Knowledge of media houses, influencer marketing, and celebrity engagement strategies.

 Expertise in budget planning, media buying, and cost optimization.

 Strong creative sensibility for ad layouts, creatives, and media placements.

 Excellent negotiation, communication, and project management skills.

 Ability to multitask and handle multiple projects simultaneously under tight deadlines.

Candidate Profile:

 Experience: 4+ years in real estate marketing or large-scale event/media management

(Pune market experience preferred).

 Education: Bachelor’s degree in marketing, Mass Communication, Business Administration,

or related field. MBA preferred.

 Location Flexibility: Based in Pune with local market expertise.

 Personal Traits: Dynamic, detail-oriented, proactive, strong leadership and interpersonal

skills.

Read more
golden eagle it technologies pvt ltd
Akansha Kanojia
Posted by Akansha Kanojia
Indore
2 - 8 yrs
₹3L - ₹10L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+4 more

Profile - Mean Stack Developer 

Experience - 2+ - 8Years 

Location - Indore | Full Time | Onsite 

 

Job Description - 


  • Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
  • Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
  • Address and improve any technical issues
  • Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems

Job Requirements - 


  • Previous working experience as a MEAN Stack Developer for 3+ years
  • B tech degree in Computer Science or similar relevant field 
  • In-depth knowledge of NodeJS, ExpressJS
  • Experience implementing applications using Angular 2+ versions 
  • Experience creating front end applications using HTML5, Angular, LESS/SASS
  • Hands-on experience with JavaScript Development on both client and server-side
  • Experience with modern frameworks and design patterns, minimum three-year experience with MEAN Fullstack paradigm
  • Knowledge of the following will be considered as an advantage:
    • Consumer Web Development Experience for High-Traffic, Public Facing web applications
    • Experience with cloud technologies also a plus
    • Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
    • Continuous integration (Jenkins/Hudson) and version control (SVN, Git)

Skills - Nodejs, Angular Js, Mongo DB

Read more
India’s leading peer-to-peer commerce platform.
India’s leading peer-to-peer commerce platform.
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
4 - 8 yrs
₹45L - ₹60L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

What you will do


We are looking for an exceptional engineering lead to join our team. You will be responsible for building and owning the systems that would have critical impact for the business and the experience of our community from day one. 

  • Build and lead an agile engineering team
  • Work closely with Founder on product development
  • Collaborate with operations team to understand customer pain points and solve interesting problems
  • Code, test, ship - manage the entire application cycle
  • Build libraries and documentation for future references
  • Research and develop best practices and tools to enable delivery of features
  • Set up capabilities to track and report business and user metrics
  • Design and improve architecture to ensure scalability

Requirements

  • Proven experience at scaling tech companies, preferably in commerce or social network
  • Keen to innovate, open-minded and collaborative
  • Able to interpret product needs and suggest appropriate solutions
  • Have led a team, also able to code hands-on
  • Strong communication skills
  • Strong work ethic: responsible, responsive, and detail-oriented.

Technologies we use
Go, Flutter, AWS, Google Cloud

Read more
WONDRx
at WONDRx
3 recruiters
Asim Biswas
Posted by Asim Biswas
Mumbai
4 - 10 yrs
₹12L - ₹32L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconJavascript
+5 more

Need High Level React Native Developer who has worked with multiple applications, Healthcare knowledge is preferable, Understand existing code and optimize it, along with create new functionalities and usability.


Should Understand Data and how to handle large volume of data in application both online and offline in application and communicate to our backend using Rest APIs

Read more
Vested Finance
at Vested Finance
1 video
2 recruiters
Mayur Bellapu
Posted by Mayur Bellapu
Remote only
5 - 9 yrs
₹12L - ₹35L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+3 more
Exp: 5+ Yrs
Location: Andheri East, Mumbai. (Remote Job)
Notice Period: 15-30 Days
 
About the role 
 
We are looking for a full-stack developer interested in architecting and building innovative cross-border financial products. In this role, you will: 
• Build high-performing web and native applications that are robust and easy to maintain 
• Provide technical expertise (e.g. constraints, possibilities) early on in the product ideation and requirements gathering phase 
• Work closely with engineers, product teams (R&D, UI/UX Design, Product Operations, Quality Assurance), and other cross-functional teams (Data Analytics, Marketing, etc.) to architect, build, test, launch, and validate products; as well as continuously identify room for improvement across our products and processes 
• Partner closely with Customer Success, Partnerships, and Operations teams to better understand our users and their needs 
• Communicate (in both verbal and written) well with all stakeholders to ensure timely, bug-free launches 
• Strive to achieve engineering excellence and up-level the engineering team as a whole Note: Both junior and senior developers are encouraged to apply. 
 
What we're seeking Experience 
• 4+ years of experience with React.js (and/or React Native) and Redux 
• 4+ years of experience with Node.js 
• 4+ years of experience with SQL databases 
• 2+ years of experience with Redis 
• 2+ years of experience with AWS and serverless infrastructure 
• Deep understanding of Redux, REST APIs, the document request model, and offline storage 
• Experience with Next.js or similar, and Fastify or similar 
• Experience with deploying and maintaining microservice architecture 
• Familiarity with code versioning and review tools like Git and GitHub 
• Familiarity with native build tools like Android Studio, XCode, and Gradle 
• Experience with DevOps is a plus 
• Experience with SecOps, building secure applications, and InfoSec is a plus 
• Experience building fintech products, handling time-series data, and handling large transactional data is a plus 
• Experience building a scalable product is a plus Additional qualities 
• Ability to understand business requirements and translate them into technical requirements and vice versa 
• Ability to implement, document, and communicate architecture, design decisions, and processes 
• Ability to write readable, clean code 
• A knack for benchmarking and optimization 
• Strong analytical and problem-solving skills 
• Rock solid at working with third-party dependencies and debugging dependency conflicts 
• Ability to implement feedback, learn quickly, and contribute new ideas 
• A proactive mindset and independent problem solver 
• A constant learner (we are a fast growing start-up and want you to grow with us!) 
• A strong team player with strong verbal and written communication 
• A self-motivator and entrepreneurial spirit with unrelenting passion to deliver the best service possible and is willing to come up with solutions by diving deep into the core of the problem - this role will reward entrepreneurial and creative problem solvers who approach challenges with curiosity and a solutions-oriented mindset  
 
Read more
CEDRETO MARKETING PRIVATE LIMITED
Ankit Agarwal
Posted by Ankit Agarwal
Bengaluru (Bangalore)
0 - 2 yrs
₹3.5L - ₹8L / yr
skill iconDjango
skill iconPython
skill iconFlask
skill iconGit
Celery
+1 more

JOB DESCRIPTION 

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

RESPONSIBILITIES 

  • Expert in Python with knowledge of Python best practices (PEP8) 
  • Strong knowledge of python web frameworks such as Django, Flask • Strong knowledge of building RESTful APIs using Django Rest Framework • Good Understanding of Django ORM Libraries 
  • Able to integrate multiple data sources and databases into one system • Strong experience on Linux 
  • Solid database skills in a relational database (i.e. PostgresSQL,MYSql) • Able to create database schemas that represent and support business processes • Strong unit test and debugging skills 
  • Proficient understanding of code versioning tools (git) 
  • Experience deploying on AWS is desirable 
  • Experience with Docker,Test Drive Development will be a plus 
  • Excellent interpersonal, leadership, influence and communication skills • Experience in designing scalable micro-services is desirable 

QUALIFICATIONS 

  • 1-3 years of experience as a backend developer 
  • At least one product build and published 
  • SKILLS Contribute in all phases of the development lifecycle 
  • Write well designed, testable, efficient code 
  • Work well under pressure and meet deadlines without sacrificing quality • Work with distributed development teams 
Read more
Bids and Beyond
at Bids and Beyond
1 recruiter
Bhawna Bansal
Posted by Bhawna Bansal
Gurugram
3 - 8 yrs
₹5L - ₹15L / yr
Information architecture
Usability testing
Design thinking
User Research

Job Description

If you are creative and enthusiastic about arts, technology, and business, you are at the right place to learn and grow the business and branding elements.

Analyst/Consultant is a position where you will have an opportunity to learn and grow at a fast pace and challenging environment. You must possess outstanding written and oral communication skills and should be very enthusiastic in the arts.

Job Description/ Key Responsibilities:

  • Understand product specifications and user psychology
  • Play an UX advocate role for entire organization
  • Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
  • Find creative ways to solve UX problems (e.g. usability, findability)
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
  • Identify design problems and devise elegant solutions
  • Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
  • Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
  • Meeting clients and running workshops to find best solutions for their products
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
  • Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
  • Find creative ways to solve UX problems (e.g. usability, findability)
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
  • Identify design problems and devise elegant solutions
  • Make strategic design and user-experience decisions related to core, and new, functions and features
  • Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
  • Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements
  • Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
  • Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
  • Communicate design ideas and prototypes to developers
  • Keeping abreast of competitor products and industry trends

 

Key Requirements

  1. Knowledge of Photoshop, Illustrator, Adobe XD, Invision, Sketch, Power point etc.
  2. A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
  3. Ability to iterate designs and solutions efficiently and intelligently
  4. A clear understanding of the importance of user-centered design and design thinking
  5. Passionate about resolving user pain points through great design
  6. Proficient in design software
  7. Knowledge of HTML/CSS; JavaScript is a plus
  8. Outstanding written and oral communication skills
  9. Creative thinking and logical abilities
  10. Self-motivated and ability to work with minimal supervision
Read more
India’s first 100% electric bike online market. (BK1)
India’s first 100% electric bike online market. (BK1)
Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
4 - 8 yrs
₹8L - ₹12L / yr
Employee Engagement
Human Resources (HR)
HR management
HR Generalist
HR Operations
+3 more
  • Help make company amongst the best seed-stage start-ups to work at
  • Design and evolve the company's culture, talent roadmap, and various HR policies
  • Source, interview and convert candidates to join the company's high growth environment where the learning curve is steep and work is demanding

Candidate should have:

  • 4+ years of HR & recruiting experience in a fast-scaling technology product company
  • Have an in-depth understanding of start-up organization design
  • Innovative mindset and entrepreneurial approach
  • Excellent communication, collaboration, and time management skills
  •  
Read more
Disprz
Chennai, Mumbai
5 - 10 yrs
₹8L - ₹12L / yr
skill iconReact Native
Angular
Mobile App Development
skill icon.NET
Business Development
+7 more
About the Software Engineer Role
DISPRZ is looking for a Software Engineer who will deliver individually on features /
enhancements under our products, as laid out as per the company’s product delivery
roadmap and own responsibility for their technical integrity, scalability and trouble-free
deployment to the customer.

Responsibilities (not exhaustive)
● Build and ship reliable software practicing robust software design and in-depth code
reviews.
● Build efficient, clean and reusable features / libraries / components
● Collaborate with our design and product teams on defining and delivering new
features to ensure a great experience for our users.
● Analyse and optimize existing UI and Server-side code for security, efficiency and
performance.

● Be a voice in ensuring the team stays true to the technical vision.
● Write clean, scalable code in mobile-based programming languages and/or .NET
● Write SQL Stored Procedures
● Test and deploy applications and systems
● Collaborate with technical lead to produce software design and architecture
● Translate designs and style guides provided by the UI/UX team into functional user
interfaces, while ensuring cross-browser compatibility and performance. 
● Unit-test the code across platforms and browsers, to ensure functional consistency of
delivered output. 

The Ideal Candidate
Education / Skill Set
● Engineering / MCA degree from a top school with an excellent academic record
● Object oriented programming knowledge is a must.
● High level of Proficiency in Web-based technologies – JavaScript, HTML/CSS
● Knowledge of any one JS framework like React Native, Angular, or the like, is a plus
● Formal knowledge in below areas will be an added advantage
● ASP.NET MVC
● Entity Framework Core/LINQ.
● Bootstrap framework
● SQL Databases

Experience
● Minimum 5 years’ experience in front-end development of software products using
Web-based technologies
● Experience doing Full-stack development is a great plus

Abilities and Traits
● Excellent planning, organizational, and prioritization skills
● Excellent analytical, troubleshooting and communication skills
● Ability to work under pressure and meet deadlines
● Ability to think ahead and anticipate problems, issues and solutions
● Work well as a team player and help the team members to resolve issues
● Be committed to quality and be structured in approach
● Excellent and demonstrable concept formulation, logical and analytical skills
● Create intuitive interfaces with great functionality in a timely manner.
● Be passionate about writing neat and clean code. 
● Document the work and communicate any issues as and when they arise. 

● Assist in troubleshooting any production issues.
Read more
Inteliment software Technologies India Pvt Ltd
Mumbai
3 - 7 yrs
₹2L - ₹7L / yr
Microsoft Business Intelligence (MSBI)
SSIS
SQL server
SQL Server Reporting Services (SSRS)
Responsibilities 1. Design & develop detail ETL specification based on the business requirement using SSIS & Oracle Procedures. 2. Good understanding of Data Warehousing & Dimensional Modelling concepts. 3. Develops, tests and implements enterprise data movement (ETL and CDC) solutions. 4. Design, develop & test SSRS reports & dashboards based on large amount of data sourcing from multidimensional analysis cube. 5. Ability to translate business needs into the technical solutions by working with business and IT stakeholders 6. Assist in the effort estimation and planning for SSIS & SSRS implementations 7. Troubleshoot & provide solutions based on the priorities for any issues being reported by client in ETL loads and reports. 8. Optimization of ETL processing time using industry best practices & standards to provide the report in timely manner. 9. Support in documenting solution design, user guide, troubleshooting guide wherever required. 10. Design & development ETL using SSIS. Required Skills 1. Minimum 3+ years of working experience in ETL, Data Warehousing using MSBI (SSRS, SSIS, Power BI) 2. Extensive experience working with SSIS, Power BI for developing management dashboard. 3. Experience in working with large scale data warehouse implementation project using MSBI & SQL Server. 4. Extensive experience in design and development of SSIS & automation of its processing. 5. Extensive experience in design and development of SSRS visualization & reports considering multiple sources. 6. Experience in working with SQL / PLSQL scripting using SQL Server. 7. Extensive experience to optimize the performance of ETL to match the assigned execution windows. 8. Experience in handling large amount of data coming from disparate systems. 9. Good to have the working experience in the Insurance Brokerage Domain.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos