Customer Success and Operations Lead

Are you someone who loves making sure things just work? Do you get a kick out of finding bugs before anyone else does? If you’re excited about building reliable, user-friendly software and want to be part of a fast-growing SaaS startup, we’d love to meet you! Pullse AI is looking for a QA Engineer who’s ready to roll up their sleeves and help us deliver a top-notch product.

About Pullse

Pullse is a SaaS startup on a mission to change the way customer support works, using the power of AI. Our platform brings all support channels together, streamlines workflows, and helps businesses deliver better customer experiences. We believe in giving our team the freedom to make an impact, work transparently, and grow together.

What You’ll Do

• Test Planning & Design: Work with our product and engineering teams to understand what we’re building, then create test plans and cases that cover all the bases—frontend, backend, and AI features.
• Manual & Automated Testing: Run manual tests to catch those tricky edge cases, and build automated tests to make sure nothing slips through the cracks as we move fast.
• Bug Hunting: Log, track, and help squash bugs. You’ll be the go-to person for making sure issues are found and fixed before our users ever see them.
• Automation & CI/CD: Set up and maintain automated test frameworks, and make sure our tests run smoothly in our CI/CD pipelines.
• AI & Data Testing: Help validate our AI features, check model outputs, and make sure our data pipelines are working as expected.
• Quality Metrics & Reporting: Keep an eye on quality metrics and share clear, honest feedback with the team.
• Continuous Improvement: Join in on Agile ceremonies, suggest improvements, and help us get better every sprint.

What We’re Looking For

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 1–3 years of experience in software quality assurance, ideally in SaaS or AI-driven environments.
• Hands-on experience with both manual and automated testing for web apps, APIs, and AI systems.
• Comfortable writing scripts in Python or JavaScript for automation.
• Familiar with tools like Selenium, Cypress, Playwright, or Postman.
• Experience using version control (like Git) and working with CI/CD pipelines.
• Solid understanding of the software development lifecycle and Agile/Scrum.
• Great problem-solving skills, attention to detail, and a collaborative attitude.
• Experience testing APIs, web apps, and cloud-based platforms.
• Bonus: Experience testing AI/ML features or working with AI-powered products.

What You’ll Get

• Salary: Up to INR 3–6 LPA.
• Equity: A chance to own a piece of our journey.
• Remote-first, flexible work environment.
• The opportunity to work on innovative AI-driven products.
• A collaborative, transparent, and growth-oriented culture.
• A real impact on product quality and customer happiness.

If you’re excited about making sure our next-generation customer support platform is rock-solid, we’d love to hear from you! Send us your resume and a quick note about why you think you’d be a great fit.

Let’s build something amazing together at Pullse AI! 🚀

• Job Description

We are looking for a talented Platform Engineer with a strong background in Python programming and AWS services to join our growing team.

Responsibilities:

• Contribute to the development and maintenance of our cloud management platform
• Collaborate with cross-functional teams to define, design, and deliver new features and functionality.
• Provide technical support and guidance to internal and external stakeholders.
• Stay up-to-date with the latest industry trends and technologies.
• 
  

Requirements:

• A total of 2-4 years of professional experience in developing applications/platforms using Python programming
• Strong understanding of Object-Oriented Programming, SOLID principles and RDBMS.
• Demonstrated experience in utilizing AWS services, including Lambda, RDS, and DynamoDB.
• Strong understanding of cloud computing concepts, infrastructure, and architectural best practices.
• Experience in using source control systems, such as Git.
• Excellent problem-solving skills and the ability to debug complex systems.
• Strong communication skills, both written and verbal, with the ability to work effectively with team members and stakeholders.
• A constant hunger for learning and staying up-to-date with the latest industry advancements.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• 
  

Nice to have:

• AWS Certified Developer – Associate or other relevant AWS certifications.
• Experience with the AWS Boto3 SDK for Python.
• Experience with other cloud platforms (Azure, GCP, etc.).
• Familiarity with containerization and orchestration technologies, such as Docker and Kubernetes.

Pls Contact to sairam.akirala

@

kiaraglobalservices.com

798

981 217 8

Skills and attributes for success

To qualify for the role, you must have

• Experience of minimum 2 years, CTC – 18LPA
• Ability to develop Deep Learning frameworks to solve problems.
• Design and create platforms for image processing and visualization.
• Knowledge of computer vision libraries.
• Understanding of dataflow programming.
• B.E. (E&TC /Computer / IT / Mechanical / Electronics)
• C++, video analytics, CUDA, Deepstream

The opportunity

We are currently looking for a Computer Vision Engineer, to join our office in Pune. As a Computer Vision Engineer, you will support our clients in defining and implementing a data journey aligned with their strategic objectives.

Some of your responsibilities will include:

• Work with the research team to research, develop, evaluate, and optimize various computer vision and deep learning models for different problems.
• Take ownership to drive computer vision solutions and meet customer requirements.
• Deploying developed computer vision models on edge devices after optimization to meet customer requirements and maintain them to later improve to address additional customer requirements in the future.
• Developing data handling and machine learning pipelines for training
• In-depth understanding of computer vision models including object detection, semantic segmentation, and key-point detection
• Implementing algorithms in robust, efficient, and well-tested code.

Description:

Looking for experienced Software Developer with a strong background in SaaS product development. This role is crucial in driving the design and development of a modern accounting software for India.

The role gives you a unique chance to work on cutting-edge technology in an exciting, high-growth early stage startup that has a vision to revolutionize the way accounting is approached in India.

Key Responsibilities:

• Lead the development of end-to-end solutions that meet market needs.
• Architect, build, and maintain scalable, high-quality software.
• Write clean, efficient, and reusable code in multiple languages, such as Python and Node.js.
• Collaborate with cross-functional teams to bring products to life.
• Test, debug, and refine software based on feedback from users and analytics.
• Proactively research and evaluate new technologies and libraries that can enhance product features or improve development workflows.
• Create technical documentation for software systems.

Qualifications:

• A portfolio showcasing your contributions to projects or products that are currently in use by real people.
• Experience leading teams, particularly those recognized in hackathons or similar competitions.
• A “hacker hobbyist” attitude – enthusiasm for tackling diverse technical challenges.
• Proficiency in multiple programming languages, including Python and Node.js.
• Demonstrated ability to think independently about which tools, libraries, or frameworks to test and implement.
• A comprehensive understanding of the software development lifecycle.
• Excellent problem-solving skills and the ability to work with minimal supervision.
• Strong communication skills and the ability to work collaboratively in a team environment.

What We Offer:

• Competitive salary and equity package. As an early member of the team, you’ll be getting in on the ground floor where the equity portion of your compensation has significant upside.
• The opportunity to be a part of building something truly impactful and to shape the direction of a product with global potential.
• A flexible, dynamic work environment where your contributions are valued and celebrated.
• Professional and personal growth opportunities alongside a passionate and supportive team.

CTC: 25-40LPA based on experience

Node JS Developer

Position Type: Full time

Job Description:     

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Primary focus will be the development of all server-side logic, definition and maintenance of the databases, and ensuring high performance and responsiveness to requests from the front-end. Will also be responsible for integrating the front-end elements built by the UI team into the application. Therefore, a basic understanding of front-end technologies is a bonus.

Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions

Skills and Qualifications:

• Strong proficiency with JavaScript
• Knowledge of Node.js and frameworks available for it such as Express
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding of Relational Databases
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• 8-15 years relevant progressive experience.

What you need to have:

• Lead and direct UI team of user experience designers, UI software engineers and graphic designers.
• Design portal-style UI framework, modular and its API interfaces.
• Design intuitive look, innovative plus feel of next-generation UI.
• Collaborate with clients, product management as well as UI team.
• Design entire technical architecture of UI portal framework along with pluggable modules.
• Perform closely with customers, product management, graphic designers plus usability experts to present compelling user experience.