Cutshort logo
Cashfree logo
Customer Success and Operations Lead
Customer Success and Operations Lead
Cashfree's logo

Customer Success and Operations Lead

Reeju Datta's profile picture
Posted by Reeju Datta
1 - 8 yrs
₹4L - ₹12L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Inside Sales
Customer Acquisition
Account Management
Tech Support
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support and Operations Lead. This is a get-your-hands-dirty role. You will be exposed to all the functions of the company except writing code. The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- We need to provide quick, intelligent solutions to questions asked by businesses and their customers. In the process, we need to coordinate with multiple financial institutions and banks. Quick and correct communication makes us look good. - Talking to inbound leads. - Many queries will be about businesses looking to signup on Cashfree. We need to guide these folks from signing up to their first payment. - Onboarding new sign ups quickly - Since we are growing fast, we add many businesses every week. For every business, we need to verify the documents submitted and draft contracts. Also need to ensure all the services we are offering are working correctly and activated for a particular merchant. - Setting or improving processes for all of the above:- Can we do this faster, better or more accurately - These roles are currently being handled by the founders. The objective is to do a better job than the founders.We work on trust and mutual respect.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Cashfree

Founded :
2015
Type :
Products & Services
Size
Stage :
Profitable

About

Cashfree is a payment gateway that enables businesses to collect and disburse payments through various payment methods including UPI, NEFT, and Paytm. It solves the problem of payment processing for businesses and operates in the fintech industry. Cashfree is a payment gateway that provides a seamless payment experience to businesses by enabling them to collect and disburse payments through various payment methods such as UPI, NEFT, and Paytm. With over 100 payment options, including Visa, MasterCard, and Rupay, Cashfree solves the problem of payment processing for businesses. It was incubated by Paypal and is backed by Silicon Valley investor Y Combinator. Cashfree operates in the fintech industry and serves over 50,000 Indian and global businesses. Its use-cases include e-commerce, insurance, lending, and marketplaces. Cashfree's payment solutions are designed to be secure, reliable, and easy to integrate, making it a preferred choice for businesses looking to streamline their payment processes.
Read more

Connect with the team

Profile picture
Akash Sinha
Profile picture
Reeju Datta
Profile picture
Shreyas Sundaresh
Profile picture
Shanawaz Mohammed Rafeeq
Profile picture
Sandeep BV
Profile picture
Prashant Shetty
Profile picture
Meena E

Company social profiles

linkedintwitterfacebook

Similar jobs

EBS Worldwide Services
Laviza Shaikh
Posted by Laviza Shaikh
Pune
1 - 2 yrs
₹2L - ₹2.5L / yr
Adobe Photoshop
skill iconAdobe Illustrator
Adobe Indesign
  • Creating visual concepts, layouts, and designs.
  • Developing graphics for websites, advertisements, and print media.
  • Collaborating with clients or teams to understand design requirements.
  • Incorporating feedback and revisions into designs.
  • Ensuring designs align with brand guidelines and objectives.


Read more
NoBroker
at NoBroker
1 video
26 recruiters
sakina naaz
Posted by sakina naaz
Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹3.3L / yr
Sales
Marketing
Business Development
Communication Skills

Qualification / Education and other Requirements:

• Education- Any Undergraduate (BBA,B.Tech, B,A) etc.

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). •

Comfortable with working 6 days a week and the week off will be on weekday.


Role and Responsibility – Sales Executive

• Identifies business opportunities by identifying prospects.

• Sells products by establishing contact and developing relationships with prospects recommending

solutions.

• Outbound calling on data collected through lead generation activities / secondary data

sources. • Daily follow-ups on older leads and work on new leads.

• Maintains quality service by establishing and enforcing organization standards. • Must be


energetic, well-spoken, and eager to close sales deals and generate revenue for the

organization.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

Read more
codersbrain
at codersbrain
1 recruiter
Aishwarya Hire
Posted by Aishwarya Hire
Remote, Pune, Bengaluru (Bangalore), Gurugram
4 - 6 yrs
₹6L - ₹10L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Read more
Pune
3 - 5 yrs
₹6L - ₹12L / yr
User Interface (UI) Development
SAP FI
SAP FICO
SAP
UI5
+1 more

Skills Required:

 

• Expertise in software development & programming using HTML5, JavaScript, CSS, Node.js, SAPUI5 and Fiori

• Experience in developing SAP Cloud Platform based applications is a plus.

• Must have experience in Fiori apps implementation including configurations.

• Build Custom Fiori and extend Fiori applications

• Experience working with SAP Web IDE, BAS and different http services integration like REST/Web service.

• Experience in building applications on Business Transformation Platform will be add on

• Must have experience in Fiori Design patterns, UI Theme designer and Fiori Launchpad configurations and database experience with SAP or S/4 HANA.

• Assist in the integration of front-end UI/UX components with back-end. Ability to assess the current processes, identify improvement areas and suggest technology solutions.

 

Professional Attributes:

 

Interactive communication with client and leadership. Strong conceptual, analytical, Troubleshooting, resolution and problem-solving skill. Team Handling experience, Good Communication Skills

 

 

Read more
JFrog
at JFrog
8 recruiters
Alpana Java
Posted by Alpana Java
Bengaluru (Bangalore)
5 - 9 yrs
₹25L - ₹35L / yr
Test Automation (QA)
skill iconJenkins
Automation Testing
Automation
skill iconJava
+6 more

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

JFrog is searching for an experienced Automation Development Engineer, to boost up our growing QA automation platforms, working on automation and infrastructure development. In this role, you will be developing and maintaining Developers and QA automation platforms, including test execution, bug detection and load testing.  

As a Senior Automation Engineer in JFrog you will... 

  • Develop and implement tools for automated testing (Linux Shell, Java/Groovy, Docker, Kubernetes)
  • Take essential part in the development cycles, in order to deliver high quality products
  • Closely interact with developers and support, regarding customer issues
  • Investigate software issues as a result of testing

To be a Senior Automation Engineer in JFrog you need…

  • 5+ years experience in automation development in OO language
  • Experience with CI/CD tools like Jenkins, Shippable, TravisCI or similar
  • Deep understanding in Docker
  • Experience in writing automation tests for applications in Linux/Unix environments
  • Bug detection abilities and good analysis to root cause detection
  • Analytical approach for troubleshooting and problem solving
  • Self-learner and independent executor
Read more
Powertofly
at Powertofly
1 recruiter
Mrunal Borade
Posted by Mrunal Borade
Remote only
5 - 10 yrs
₹15L - ₹27L / yr
skill iconJava
skill iconPython
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconAmazon Web Services (AWS)
+4 more

Job description 

  • Lead design, development, implementation and maintenance of applications & back-end  services demonstrating service-oriented architecture. 
  • Design, build, test, and maintain scalable APIs, services, and systems within the  platform. 
  • Choose the right Data Structures, tools, and tech stacks and do high-level design with guidance. 
  • Build, develop, mentor, review code and coach junior team members. 
  • Extensive programming experience with cross-platform development: Java/SpringBoot,  Javascript/Node.js, Express.js or Python 
  • Extensive knowledge of ElasticSearch, MongoDB or Cassandra, Redis, SQS and data  streaming (Spark, Flink, Kafka streams, storm, etc.). 
  • Well versed in Kafka Understanding cloud native technologies such as Docker and  Kubernetes, capable to cover full development lifecycle including CI/CD 
  • Experience in use of source code management system like GIT, bitbucket and build tools  like ant, maven, Gradle or make. 
  • Take great pride in Code quality and developer productivity. 
  • Put in Microservcies architecture in place that paves road for scalability, efficiency,  observability, and availability. 
  • Build (and open source) data processing, storage and fetch systems at the petabyte scale  with the lowest cost/GB while still responding in milliseconds at the 99th percentile. 
  • Write algorithms and services to influence personalisation and recommendation from a  real-time recommendation engine for both home feed to surface most viral videos +  video e-commerce 
  • Build machine learning pipelines using Kinesis,Spark/Flink/TensorFlow etc 
  • Agile methodologies, Sprint management, Roadmap, Mentoring, Documenting, Software  architecture 
  • Proven experience in handling large infrastructure and distributed systems Liaison with Product Management, DevOps, QA, Client and other teams Your Experience Across The Years in the Roles You’ve Played 

Requirement:
  • Have total or more 7 - 9 years of experience with 2-3 years in a startup. Have B.Tech or M.Tech or equivalent academic qualification from premier institute. Experience in Product companies working on Internet-scale applications is preferred 
  • Thoroughly aware of cloud computing infrastructure on AWS leveraging cloud native  service and infrastructure services to design solutions.
  • Follow Cloud Native Computing Foundation leveraging mature open source projects  including understanding of containerisation/Kubernetes. 

We Value Engineers Who Are :

  • Customer-focused: We believe that doing what’s right for the creator is ultimately what  will drive our business forward. 
  • Obsessed with Quality: Your Production code just works & scales linearly 
  • Team players. You believe that more can be achieved together. You listen to feedback  and also provide supportive feedback to help others grow/improve. 
  • Pragmatic: We do things quickly to learn what our creators desire. You know when it’s  appropriate to take shortcuts that don’t sacrifice quality or maintainability 

Chingari Benefits 

The glory. Almost too much responsibility. 

A fun-life balance 

A ticket on our rocket ship to the moon. �� 

 

Read more
Capgemini
at Capgemini
14 recruiters
Agency job
via Vipsa Talent Solutions by Abhijeet K
Bengaluru (Bangalore)
3 - 8 yrs
₹8L - ₹24L / yr
skill iconAndroid Development
HAL
Android
skill iconC
skill iconC++
+7 more
• Android HAL development
• Exposure to Android CTS/VTS test development and fixing of CTS/VTS issues.
• Interface with Various Domains within Android Product Line to achieve Stability metrics.
• Excellent in C, C++ programming
• Good understanding of Android architecture (AOSP, Binder IPC, HAL Layers & Native services)
• Board bring-up, Kernel Migration & Android Porting/Upgrade.
Read more
ecomaxgo
at ecomaxgo
1 recruiter
AMIT KUMAR
Posted by AMIT KUMAR
NCR (Delhi | Gurgaon | Noida)
3 - 4 yrs
₹3L - ₹4L / yr
skill iconPHP
skill iconCodeIgniter
MySQL
Payment gateways

Responsibilities

  • Work closely with the IT team in completing projects
  • Troubleshoot and fix any issues relating to PHP programs
  • Ensure smooth operations of web processes and infrastructure
  • Create scripts to facilitate client systems to meet performance and objectives
  • Test and develop software for client applications
  • Create documentation for software created
  • Utilize source debuggers and write or modify client software
  • Produce results effectively and within the deadlines set

Qualifications

  • Proven experience as a PHP developer in a competitive environment
  • Strong knowledge of PHP coding and web-based applications
  • Good understanding of website integration and software creation
  • Excellent verbal and written communication skills
  • Able to follow clear instructions according to client demands
  • Strong analytical and problem-solving skills
  • Creative ability to produce effective solutions to client problems
  • Good team player that is enthusiastic about delivering results
  • Able to work seated in front of a computer screen for long hours at a time
Read more
Fitato Health Solutions Pvt Ltd
Aditya S
Posted by Aditya S
Pune
2 - 4 yrs
₹2L - ₹4L / yr
Sales
Business Development
Partner relationship management
Customer Retention
Inside Sales

We’re looking for an all-star Relationship Manager to join our Pune team.

 

If you are high energy, upbeat, enthusiastic and confident—with excellent communication and people skills. You are an above and beyond team player who is extremely detail-oriented and meticulous. In addition, you’re fun to work (and workout) with and have a strong passion towards health & fitness as well as being part of high-growth startups, then Fitato is the perfect fit for you.

 

The ideal candidate will be responsible for gaining a deep understanding of our partner's'business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our partners and analyzing data. Essentially, you will act as the main point of contact for our partners. 

 

Responsibilities

  • Dialogue with our clients to understand their business objectives and challenges
  • Analyze partners' data and provide strategic recommendations to clients
  • Monitor user reservations and partner promotion
  • Build efficiency in support processes for improving partners side experience
  • Resolve operational problems on the partners' side within a specified time
  • Attend meetings with partner facilities for orientations, branding, resolving issues & relationship building.
  • Handle invoicing, including calculation of completed units of service
  • Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

 

Qualifications

  • Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
  • Highly organized, multi-tasking skills with strong attention to detail.
  • Strong work ethic with a relentless desire to go above and beyond.
  • Excellent time management skills and ability to work under pressure
  • Strong communication and interpersonal skills

 

CTC : 2.0L - 4.0L· P.A

 

Role : Full Time · 

 

Perks : Unlimited fitness classes (all you can sweat) and the chance to gain experience at a fast-moving, hyper-growth start-up. 

Read more
Baby Destination
at Baby Destination
2 recruiters
Tarun Dhamija
Posted by Tarun Dhamija
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹6L - ₹8L / yr
skill iconNodeJS (Node.js)
RESTful APIs
skill iconJavascript
Agile/Scrum
Certified Scrum Professional (CSP)
+2 more
Baby Destination is an investment backed Early Stage Startup in consumer tech domain focused towards providing personalized recommendation to new and expecting moms on all parenting related content and products. We get close to 2 lac visitors every month on web and have a reach in millions on our social media assets.If you are passionate about building a great product for millions of users then that you are the right place. As a Backend Developer, you will responsible to enhance and maintain our APIs & database, ensure all code is up to professional standard and production ready, manage code deployment, hosting and caching.See an article from Forbes India :http://www.forbesindia.com/blog/business-strategy/5-brands-nailing-social-media-strategy/Must Have Requirement :- Min 2 years of professional working experience in backen development.- Knowledge of Node.js and frameworks available for it- Integration of user-facing elements developed by front-end developers with server-side logic- Writing reusable, testable, and efficient code- Design and implementation of low-latency, high-availability, and performant applications- Implementation of security and data protection- Integration of data storage solutions (databases, key-value stores, blob stores, etc- Strong proficiency with JavaScript- Understanding the nature of asynchronous programming and its challenges- Experience creating RESTful APIs and basic authentication mechanisms, such as Cookie authentication and JWT. - Love working in an agile environment (e.g. Scrum, Kanban), solving complex problems- Entrepreneurial drive to create successful products and contribution to open source code projects- Fluent in English
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos