Customer Success Executive (post sales)

Certification is mandatory – PD1 /PD2.

Lightning web component Development and debugging

Worked on XML, JavaScript, CSS2 & CSS3, HTML5& jQuery

Integration and Dataloader experience

Apex Scripting and debugging

Salesforce Trigger

Flow design

Experience on Mulesoft Integration

Integration REST API/Lightning Messaging Services

Sales Cloud knowledge – preferred

About the Company:

Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity, and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections

Role Overview:

As a Senior Backend Developer, you will play a crucial role in the design, development, and optimization of our backend systems. You will be instrumental in building scalable, high-performance applications that support our business's needs. This role demands a deep understanding of backend technologies, database design, cloud infrastructure, and the ability to integrate a wide range of services and APIs.

Key Responsibilities

• Design and implement scalable, secure, and robust backend services and APIs.
• Lead the development of microservices architecture, ensuring optimal performance and scalability.
• Oversee the integration of third-party services and external APIs, including notification services like FCM.
• Develop and manage database schemas, optimizing for performance and scalability using MongoDB and Redis.
• Implement real-time data processing mechanisms for live updates and push notifications, utilizing technologies like Firebase.
• Manage cloud infrastructure and serverless functions on platforms such as AWS and GCP, ensuring efficient operations and cost management.
• Ensure the security of backend systems through robust authentication, authorization, data encryption, and adherence to best practices in data security and compliance.
• Work closely with the frontend team to integrate backend services and ensure a seamless user experience.
• Continuously evaluate and adopt new technologies and frameworks to improve the backend infrastructure.
• Mentor junior developers, fostering a culture of learning and growth within the team.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in backend development, with a strong portfolio of projects demonstrating expertise in NodeJS, ExpressJS, and asynchronous programming.
• Extensive experience with database design, optimization, and management using MongoDB and Redis.
• Proven track record in developing and managing REST APIs.
• Deep understanding of microservices architecture and real-time data processing.
• Solid experience with caching mechanisms and SQS management.
• Comprehensive knowledge of security principles, including authentication, authorization, and data encryption.
• Familiarity with compliance and data protection standards.
• Should have worked on scalable microservices architecture
• Experience with Lambda functions.
• Experience working with firebase
• Should have proven experience in mobile application development
• Should have working experience in sqs
• Have knowledge of elastic cache 
• Experience with cloud-native development and managing cloud infrastructure on AWS or GCP.
• Excellent problem-solving skills, with the ability to lead projects and collaborate effectively with cross-functional teams.
• Strong communication and leadership skills, with a passion for mentoring and driving technical excellence.
• Attach the link of mobile application worked on till date

Why Join Us?

• Opportunity to lead a cutting-edge project impacting users globally.
• Work in an environment that fosters innovation, collaboration, and professional growth.
• Competitive compensation, comprehensive benefits.

Desired Experience

3+ years

Job Description

What You’ll Do

• Design financial systems for scale. Measure, plan, iterate.
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Setup and own the engineering architectures built around event sourcing, application sharding, database sharding, service communication mesh, etc.
• The tech: Go, Google Cloud Spanner, Kafka, Redis

What you bring to the table

• 3+ years of experience. Relevant experience is preferred.
• Knowledge of 2 common programming languages - Python & Go / Java & Node / Rust
• Comfortable in linux command line, AWS or GCP
• Strong unit test and debugging skills
• Great communication skills

Bonus if you have…

• Love building great products and engineering systems from scratch
• Are a Self-starter, Hustler and Curious to Learn
• Have an understanding of fundamental design principles behind a scalable application
• Thrive in an early-stage startup environment with less stability and more ambiguity
• Have an interest in financial products and/or cryptocurrency

• Responsible for Delivery and Operations in CRM area, particularly with expertise in Microsoft dynamics. This covers business and global functional leads interactions, requirements gathering and analysis through Development, Unit Testing, Implementation.
• Strong Techno functional knowledge in Microsoft dynamics area for driving the transformation activities.
• Strong end to end process knowledge in CRM area.
• Ability to drive PoC’s using Microsoft Dynamics and related tools.
• Ability to handle the maintenance activities.
• Very Proactive and taking initiatives in driving the newer emerging trends in CRM area which will add business value.  

• 4+ years of experience with hands on development experience.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community.
Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

Job role: 

We’re on the lookout for a Human Resources Manager to own the entire HR activities across the company - everything from recruiting and onboarding to performance management and compensation. The role will involve working, side-by-side, the key business stakeholders to foster a positive environment and make sure the company’s mission and goals are effectively implemented and respected.

Responsibilities:

• Responsible for talent acquisition; employee relations consultation; policy interpretation and application, change management; performance and compensation management; and talent management for business in all the geographies
• Work closely with the Operations team - Distribution Centre & Hubs and  deliver based on the business objectives of the respective geography to meet the HR objectives.
• Ensure Labor Law related compliance across the location with reference to all applicable Labor Laws.  
• Partners with Payroll; HRIS; and Employee benefit functions as required to facilitate smooth functioning
• Drive Employee engagement programs across the locations to enhance productivity and morale building.
• Effective Manpower Planning strategies for present and future requirements across geographies
• Design and implement programs to improve morale and relationships
• Provide counseling for relationship management including dispute resolution and team building
• Prepare periodic reports for management with recommendations and trends
• Provide expertise and offer advice to employees in areas like career planning, employee relationships, strategic development etc.

Requirements:

• 5+ years of experience working as a HR manager or in a similar position preferred
• Experience of working in a manufacturing/retail, intensive operations centric, high turnover multi locations organization set up with diverse workforce like Retail, Ecommerce, Logistics, Manufacturing, Construction, Health care, Consumer facing industries.
• Proven experience developing and executing strategies designed to improve employee morale
• In-depth knowledge and understanding of local and federal laws and HR best practices
• Strong business focus and ability to build trust across all levels in the organization.
• Proven experience developing and implementing solutions to highly complex ambiguous situations that call for ingenuity and creativity
• Open to travel.
• Excellent written and verbal communication skills; strong interpersonal communications skills
• Knowledge of Malayalam essential.

• Develop, record and maintain cutting edge web-based Laravel E-commerce and Marketplace websites and maintaining the back-end of mobile applications
• Familiarity using Bagisto, Open Cart or any other PHP e-commerce packages.
• Build innovative, state-of-the-art applications and collaborate with the App Development team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize back-end data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development Laravel developer requirements and qualifications
• Previous working experience as a Laravel developer for minimum 2 years
• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
• In depth knowledge of object-oriented PHP and latest version Laravel PHP Framework
• Hands on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver
• Check for all web related security including XSS, DDos attacks, cookie hijacking, SQL injection

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

While the SAE role is for India Geography. Sr. SAE role is for the US market with shift start time at 5 PM IST.

• Prepare and lead the prospective client and demo calls, sending pitches, and closing new deals.
• Gather the client requirement accurately and work on sales proposals accordingly.
• Perform a detailed research about the prospective client and build sales decks.
• Following up promptly with the leads that SDRs send over and ensuring that the customer requirements are being met.
• Liaise and partner with other internal departments to manage complex sales opportunities.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 2-6 years of SaaS sales experience required.
• For the Sr. SAE role, should have experience working in India or USAregion.
• Graduate/Postgraduate or equivalent.
• Strong analytical, communication, and writing skills.
• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day.
• Attention to detail and the ability to multitask while maintaining a high quality of work. 

You will work with the Compass Sales team and report to Sales Head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.