Cutshort logo
NuVeda Learning logo
Customer Success Executive (post sales)
Customer Success Executive (post sales)
NuVeda Learning's logo

Customer Success Executive (post sales)

Balasubramanian Krishnan's profile picture
Posted by Balasubramanian Krishnan
0 - 3 yrs
₹1.2L - ₹4.2L / yr
Bengaluru (Bangalore)
Skills
Bachelor of Computer Science
IT Solutioning
Client Management
Client Servicing
Account Management
Communication Skills
Problem solving
Solution management
Analytical Skills
Active learning
Organizational skills
Documentation

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

  • As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
  • Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
  • This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

  • Maintain a detailed knowledge of our offering and the impact they can create for our customers.
  • Coordinating and maintaining a detailed list of all tasks and communication with the client.
  • Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
  • Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
  • Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
  • Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
  • Assisting the onboarding team for any new business set up activity that might arise from accounts.
  • Proactively spot and correct any issues that could affect customer satisfaction or retention.
  • Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
  • Keep yourself updated about new products and services that could be of value to customer’s business.
  • Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
  • Handle customer escalations and ensure closure of the issues.

Desired Skills

  • Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
  • -2 years of relevant experience in B2B customer facing roles.
  • Knowledge of the SaaS ecosystem (good to have).
  • Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
  • Account management and client relationship skills is preferred.

 

 

 

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About NuVeda Learning

Founded :
2006
Type :
Services
Size
Stage :
Profitable

About

NuVeda creates Continuous Learning Organizations (CLOs) using innovative learning technologies.
Read more

Connect with the team

Profile picture
Ashwin E
Profile picture
Balasubramanian Krishnan
Profile picture
Ajay Raghunathan

Company social profiles

bloglinkedintwitter

Similar jobs

Software Company
Software Company
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
3 - 10 yrs
₹8L - ₹15L / yr
skill iconPython
skill iconDjango
Linux/Unix
skill iconReact.js
skill iconAngularJS (1.x)
+1 more

Job description

Required skills

·       3-8 years of web-based application development in Python/Django

·       Experience with at-least one RDBMS (Oracle, MySQL, Postgres) or MongoDB/noSQL

·       JavaScript, CSS, HTML5 

·       Competence in using scripting languages to automate tasks (Perl, Bash, PowerShell, Ruby, Python/Django or similar).

·       Experience in working with Linux/Unix platforms

·       One or more version control platform (e.g. Git, Perforce, SVN, TFVC)

·       Knowledge of software development life cycles and processes 

·       Undergraduate or Master’s in engineering 

 

Desirable skills

·       PHP, View JS, React JS

·       Ansible/Puppet

·       Familiarity with virtualization and networking technologies

·       Docker, Kubernetes/Containers

·       DevOPs skills

·       Working experience with AWS, Azure and Google Cloud SaaS & PaaS offerings.

 

Work location : Bangalore (Work from home till pandemic)

Employment Type

Full-time

Read more
Umanist Staffing OPC
Bengaluru (Bangalore)
2 - 5 yrs
₹23L - ₹25L / yr
Object Oriented Programming (OOPs)
programming language
Software Development

Job Title: Software Dev Engineer I

Location: Bangalore

Duration: 8 Months    

Job Type: Contract      

Work Type: Onsite 

 Job Description: 


The top 3 responsibilities:

·        Understand complex architecture and business problems to come up with extensible solutions.

·        Write high quality code that are modular, functional and testable.

·        Communicate, collaborate and work effectively in a global environment.

·         

Leadership Principles:

·        Ownership

·        Bias for Action

·        Deliver Results

·         

Mandatory Requirements:

·        1+ years of non-internship professional software development experience

·        Experience programming with at least one software programming language

·        Good understanding of OOPs programming

·         

Education or Certification:

·        Bachelors in CS, IT or BSC in CS

 Notice: Immediate Joiners only

 

Shift timings: 9 AM- 6 PM IST some flexibility will be required after 6 PM IST

 

Location: Bangalore

 

Relevant Exp: 2+ years

 

Read more
RAAJ AYURVEDIC PHARMACY
Remote only
1 - 3 yrs
₹3L - ₹4L / yr
Sales
Marketing
Field Sales
Sales and operations planning

Job description

A medical representative promotes and sells pharmaceutical products to healthcare specialists, such as doctors and pharmacists. They provide information about various products' benefits, usage and dosage, to increase product awareness and sales.

Role: Field Sales Executive

Industry Type: Pharmaceutical & Life Sciences

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

Key Skills

Commercial awareness. Presentation skills. Research skills. Resilience. The ability to negotiate and collaborate. Patience. Strong interpersonal and communication skills. Organizational skills.

Read more
vSplash Techlabs
at vSplash Techlabs
2 recruiters
kishore C
Posted by kishore C
Remote, Hyderabad, Vijayawada, Visakhapatnam
2 - 4 yrs
₹5L - ₹8L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconElastic Search

Prefer Immediate Joiners with Node experience only
Minimum 2 Years of experience in NodeJS. Minimum 1 Year experience in MongoDB Minimum 1 Year of experience in ElasticSearch.

Dealing with scripts written in (Node JS, Mongo)
Must be an R & D specialist
Should work on all Node, Js concepts
 
Read more
Sapper.ai
at Sapper.ai
2 recruiters
Hemant Hingmire
Posted by Hemant Hingmire
Pune
3 - 12 yrs
₹5L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
core java

Greetings from Sapper Software Pvt Ltd

 

Sapper.ai is a cloud native integration platform. Businesses use us to connect their applications, automate and optimize their processes and data connections. Sapper.ai is unique in our ability to connect and move data using any method (APIs, integrations, batch and streaming). We embed AI throughout the platform to proactively recommend integrations and process automations to business users freeing them up from mundane and time consuming tasks.

 

Website: https://www.sapper.ai/

 

Senior Java Developer : 3 to 7 years

 

Work Location: Work in the office at Baner, Pune

 

Job Requirements:

  • Relevant experience in Java 1.7 or higher / J2EE Java development.

. Have experience of agile systems development methodologies such as SCRUM

  • Experience in designing the solution and implementation.
  • Is a communicative, positive, outgoing and driven team player.
  • Solution-oriented, see opportunities and proactively proposing new solutions, speak and write fluently in English.

Skill Set Required:

  • Experience in Java 8.
  • Experience in Spring Boot and other spring framework like Spring data, AOP etc.
  • Experience in MongoDB/ Kafka / RabbitMQ etc.
  • Experience in REST API
  • Have worked on microservices
  • Should have worked on minimum 2- 3 projects
  • Experience in writing effective Unit test case for better coverage.
  • Experience in writing good quality code by following code quality tools likes SonarQube etc.

 

Roles and Responsibilities

- Relevant work experience in Java 1.7 or higher / J2EE Java development.

. Have experience of agile systems development methodologies such as SCRUM

- Experience in designing the solution and implementation.

- Is a communicative, positive, outgoing and driven team player.

- Solution-oriented, see opportunities and proactively propose new solutions, speak and write fluently in English.

 

Desired Candidate Profile

- Experience in Java 8.

- Experience in Spring Boot and other spring frameworks like Spring data, AOP, etc.

- Experience in MongoDB/ Kafka / RabbitMQ etc.

- Experience in REST API

- Have worked on microservices

- Should have worked on a minimum of 2- 3 projects

- Experience in writing effective Unit test cases for better coverage.

- Experience in writing good quality code by following code quality tools likes SonarQube etc.

 

Mandatory - Core Java / Java 8 & Spring Boot,

Good to have - MongoDB/Kafka / RabbitMQ / Micro Services

 

If you are interested and matching as per requirements, kindly share your updated CV and below details on hemant dot hingmire at sapper dot ai 

Total Experience?

Relevant Experience?

Core Java?

Java 8?

MongoDB/Kafka / RabbitMQ?

Springboot?

Microservices?

Current Company?

Current CTC?

Expected CTC?

Notice Period (Max 30 days)?

Tentative Date to Join Us?

Reason for Change?

Offer in Hand (Yes/ No) Annual CTC?

Living in Pune Yes / No?

Read more
CLOUDSUFI
at CLOUDSUFI
3 recruiters
Amruta Vaishampayan
Posted by Amruta Vaishampayan
Remote only
3 - 7 yrs
₹3L - ₹23L / yr
skill iconJava
RESTful APIs
SOAP
skill iconXML
JSON
+2 more
Role: Full-Time Individual Contributor (IC)
Reporting to: Solution Architect / Program Manager / COE Head
Location: Noida, Delhi NCR
Shift: Normal Day shift with some overlap with US timezones

Experience: 4-7 years
Education: BTech / BE / MCA / MSc Computer Science
Industry: Product Engineering Services or Enterprise Software Companies
Primary Skills - Java 8/9, Core Java, Design patterns (more than Singleton & Factory),
Webservices development REST/SOAP, XML & JSON manipulation, CI/CD.
Secondary Skills - Jenkins, Kubernetes, Google Cloud Platform (GCP), SAP JCo library
Certifications (Optional): OCPJP (the Oracle Certified Professional Java Programmer) / Google
Professional Cloud Developer

Required Experience:
● Must have integration component development experience using Java 8/9 technologies
and service-oriented architecture (SOA)
● Must have in-depth knowledge of design patterns and integration architecture
● Experience with developing solutions on Google Cloud Platform will be an added
advantage.
● Should have good hands-on experience with Software Engineering tools viz. Eclipse,
NetBeans, JIRA, Confluence, BitBucket, SVN etc.
● Should be very well verse with current technology trends in IT Solutions e.g. Cloud
Platform Development, DevOps, Low Code solutions, Intelligent Automation
Good to Have:
● Experience of developing 3-4 integration adapters/connectors for enterprise applications
(ERP, CRM, HCM, SCM, Billing etc.) using industry standard frameworks and
methodologies following Agile/Scrum

Non-Technical/ Behavioral competencies required:
● Must have worked with US/Europe based clients in onsite/offshore delivery model
● Should have very good verbal and written communication, technical articulation, listening
and presentation skills
● Should have proven analytical and problem solving skills
● Should have demonstrated effective task prioritization, time management and
internal/external stakeholder management skills
● Should be a quick learner, self starter, go-getter and team player
● Should have experience of working under stringent deadlines in a Matrix organization
structure
● Should have demonstrated appreciable Organizational Citizenship Behavior (OCB) in
past organizations

Job Responsibilities:
● Writing the design specifications and user stories for the functionalities assigned.
● Develop assigned components / classes and assist QA team in writing the test cases
● Create and maintain coding best practices and do peer code / solution reviews
● Participate in Daily Scrum calls, Scrum Planning, Retro and Demos meetings
● Bring out technical/design/architectural challenges/risks during execution, develop action
plan for mitigation and aversion of identified risks
● Comply with development processes, documentation templates and tools prescribed by
CloudSufi or and its clients
● Work with other teams and Architects in the organization and assist them on technical
Issues/Demos/POCs and proposal writing for prospective clients
● Contribute towards the creation of knowledge repository, reusable assets/solution
accelerators and IPs
● Provide feedback to junior developers and be a coach and mentor for them
● Provide training sessions on the latest technologies and topics to others employees in
the organization
● Participate in organization development activities time to time - Interviews,
CSR/Employee engagement activities, participation in business events/conferences,
implementation of new policies, systems and procedures as decided by Management team.
Read more
Series A funded startup transforming Last Mile Delivery
Series A funded startup transforming Last Mile Delivery
Agency job
via ConsultBae by Consult Bae
NCR (Delhi | Gurgaon | Noida)
4 - 7 yrs
₹13L - ₹20L / yr
Operations
Logistics
Team Management
Customer Relationship Management (CRM)
skill iconLeadership
+2 more

Designation/Role : City Lead Operations/ Senior Logistics Manager


Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc


Roles and Responsibilities :

  1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
  2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
  3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
  4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
  5. Managing the rider life cycle (hiring to retire )
  6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
  7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
  8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

  1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
  2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
  3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
  4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally
Read more
Kenyt.AI
at Kenyt.AI
1 recruiter
Peeyush Kulshrestha
Posted by Peeyush Kulshrestha
Hyderabad
0 - 10 yrs
₹6L - ₹12L / yr
Sales
Business Development
Inside Sales
Kenyt.AI is a funded technology company with focus on Artificial Intelligence (AI) and virtual assistants (Chatbots / Voicebots). World has made great strides with reach of smart phones and Internet but still a very small fraction of users is able to complete complex tasks using computing devices. Reason being computer literacy. We want to change that by making computers understand our language and accomplish tasks by just talking to computers.

To achieve the mission, Kenyt.AI is looking for sales geniuses to help it increase the client base and reach newer cities, within India and abroad. The business verticals we are focusing on are real estate, retail, hotels and hospitals. So, if you enjoy the challenge of finding early customers for a brand-new technology, sell value proposition to senior management of businesses, establish deep connects in the industry, and have what it takes to succeed, we would love to hear from you.

What you will get :

- A competitive salary based on your experience and skills
- Experience of expanding the company sales in a new geographies (India and abroad)
- Talking to client's senior management, pitching to them and closing the sales
- Exposure to AI technology and business around it which is in great demand in market
- Opportunity to work directly with an experienced team of founders having a combined industry experience of 30+ years
- Potential to make tons of money (We believe in sharing success; For every sale you make, you will get % commission of revenue)

Responsibilities :

- Identify business opportunities by doing market research and identifying right prospects
- Sell products by establishing contact with client's senior management and pitching and selling the product to them
- Follow and execute on monthly and quarterly sales targets
- Establish sales pipeline and sales funnel
- Prepare reports by collecting, analysing and summarizing information

Requirements :
- Experience : 2-6 years industry experience in Sales
- Excitement : Selling brand-new technology products
- Passion : Sales
- Attitude : Do what it takes    
Read more
Kulfees Hub
at Kulfees Hub
1 recruiter
Sandeep Sukhani
Posted by Sandeep Sukhani
Pune
0 - 5 yrs
₹3L - ₹10L / yr
skill iconGo Programming (Golang)
skill iconPython
skill iconJava
We are looking for someone who knows C/C++, Python
Read more
SV Global Designs Pvt Ltd
vishal juneja
Posted by vishal juneja
NCR (Delhi | Gurgaon | Noida)
5 - 8 yrs
₹5L - ₹7L / yr
Magento
skill iconPHP
MySQL
skill iconHTML/CSS
KEY RESPONSIBILITIES:-  Develop and manage e-commerce websites, web applications & web sites.  Analyze, design, code, debug, test, document & deploy applications.  Participate in project & deployment planning.  Must be a self-starter & be able to work with minimum supervision KNOWLEDGE AND SKILLS:-  Extensive experience of PHP and MySQL.  Exposure on Magento 1 & 2, CMS, Code as well as Javascript frameworks such as jQuery.  Demonstrable knowledge of XML , XHTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.  Demonstrable source control experience  Extensive experience of PHP 5+ and MySQL.  A fair understanding of fundamentals and concepts of Magento, PHP, and Zend.  Ability to develop and manage e-commerce websites, web applications, other websites.  Work on Magento integration with external systems, viz CMS/CRM/ERP/Payment/Shipping  Can understand the goals and create strategies for each project.  Knowledge in Magento Extension development.  Analyze, debug, and test code.  Write well-engineered source code that complies with accepted web standards.  Must be a self-starter & be able to work with minimum supervision.  Participate in project & deployment planning. QUALIFICATION:-  Bachelor’s/ Master’s degree with 5-7 experience in Magento Development.  Magento Certified Developer OTHER PREFERRED SKILLS:-  .NET skills  Linux  AWS server setup & management
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos