Customer Success Executive (post sales)

This position is responsible for growing business in the assigned region through self and team by sourcing, qualifying and developing enterprise accounts in the assigned geography for data centre, servers and storage, audio-visual unified communication, cloud services, etc. We also expect the position holder to expand and lead a team of vibrant Enterprise Sales Managers. We are looking for someone who could be proficient in one or two of our solution lines and would be keen to learn the others. Account Development and Management, Team Leadership and Customer Centricity are the cornerstones of this job. Experience or current job in the same location would be preferred. 

Main Duties/Responsibilities:

• Be overall responsible for the regional sales, margins, profitability, headcount and growth goals through self and team. 
• Suggest new services/products and innovative sales techniques for end users and manage accounts in India and globally to increase customer satisfaction.
• Collaborate with senior executives to establish and execute a sales goal for the region.
• Managing a sales team in order to maximize sales revenue and meet or exceed accepted goals, objectives and targets 
• Develop and maintain relations with OEMs and Manufacturers.
• Forecast annual, quarterly, and monthly sales goals.
• Coach, develop and assist the ESMs in their planning, sales techniques, account management and technical knowledge by arranging presentations of strategies, training, seminars, and through regular meetings.
• Develop specific plans to ensure long term-term growth and short-term targets.
• Review regional expenses and recommend cost optimization improvements.
• Anticipate potential and address current problems with prompt and effective solutions
• Identify hiring needs, and collaborate with HR to select and train new salespeople.
• Analyze regional market trends and discover new opportunities for growth.
• Operate as ‘farmer’ for large enterprise accounts while hunting for new accounts.

Skills:

• Result orientation; setting and achieving targets and objectives in time
• Strong verbal and written communications skills including presentation skills.
• Strong relationship building, analytical and negotiation skills.
• Customer centricity; being the customer’s success manager internally at Rahi 
• Ability to work collaboratively with all the verticals across the all geographies in India and other global regions.
• Coaching and leading a team 

NET Full stack lead

Location: Bangalore

About

One of the fastest-growing SaaS companies in the CRM space,it empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the platform to automate their sales and marketing processes and run high-velocity sales at scale.

We are backed by prominent investors such as Stakeboat Capital, Jyoti Bansal, and Gaja Capital to name a few. We raised $153mn in our latest round of Series C Funding from WestBridge Capital and we're now India's 103rd Unicorn! We are expanding rapidly and our 1400+ strong and still growing workforce is spread across India, the U.S., the Middle East, ASEAN, ANZ, and South Africa.

It is a six-time Deloitte Fast 50 company.We have won the National Startup Award 2021 and got recognized by DPIIT, under the Enterprise Software Category.In the last few years, we have been recognized multiple times by G2 as a High Performer in the Enterprise category.We have been included in the prestigious Economic Times’ India’s Growth Champions list and among the Top 100 fastest-growing companies in FT 1000: High-Growth Companies Asia-PacificFrost and Sullivan's 2019 Marketing Automation Company of the Year award.

Listed as Top Rates Product on G2Crowd, GetApp, and TrustRadius

We like being up to date with the latest technology and utilizing the trending tech stacks to build our product. By joining the engineering team, you get to work first-hand with the latest web and mobile technologies and solve the challenges of scale, performance, security, and cost optimization. Our goal is to build the best SaaS platform for sales execution in the industry and what better place than for an exciting career?

Digital CMS Platform (Portals) – High Growth Product

More and more product buying processes are moving digital. From discovery to evaluation to purchase, the consumer expects more of these online and more importantly in a seamless manner across channels.With this, a digital CMS platform becomes critical in our product roadmap.Today we have a good v1.0 Portals platform, which allows businesses to design a microsite with content and forms.

The Role

We are looking for a Full-stack lead who is very strong on ASP.NET MVC/.NET core on the backend with strong experience with React.JS. She/He should have a clear understanding of building scalable web applications using .NET. The role involves understanding business requirements and architecting/designing an appropriate solution that is secure, scalable, high performing, and testable. It is a hands-on role involving building software and taking ownership of delivery by working closely with junior members.

Requirements:

Passion for building and delivering great software with a strong sense of ownership.

Minimum 5-8 Years of experience in building web applications using ASP.NET MVC and .NET platform with React.JS experience in front-end.

Must have hands-on experience with AWS cloud

Good to have SQL programming experience in writing & optimizing queries that access/process millions of records.

Experience in architecting and designing web applications and services

Good to have experience in Node.JS and deployment with CI/CD

Good in data structures, algorithms, and OOPS concepts.

Strong expertise in SQL programming, with experience in writing & optimizing queries that access/process millions of records.

Competencies:

Effective communication skills

Should have good problem-Solving & Analytical skills

Should be a team player

Why Should You Apply?

Fast-paced environment

Accelerated Growth & Rewards

Easily approachable management

Work with the best minds and industry leaders

Flexible work timings

 We are seeking a highly skilled and motivated Digital Marketing Associate with at least 2 years of experience in Pay-Per-Click (PPC) advertising. The ideal candidate will have a strong understanding of PPC strategies, campaign management, data analysis, and optimization techniques. As a PPC Specialist, you will be responsible for managing and optimizing our PPC campaigns to drive targeted traDevelop, implement, and manage PPC campaigns across various platforms such as Google Ads, Bing Ads, social media advertising and Native.

- Conduct keyword research to identify high-value keywords and develop effective revenue

- Monitor campaign performance, budget allocation, and keyword bids to ensure optimal performance and cost efficiency.

Analyze campaign data and generate actionable insights to improve campaign performance, including adjustments to bidding strategies, ad placements, and targeting.

ffic, conversions, and ROI.

• 5+ years of experience in software development.
• At least 2 years of relevant work experience on large scale Data applications
• Good attitude, strong problem-solving abilities, analytical skills, ability to take ownership as appropriate
• Should be able to do coding, debugging, performance tuning, and deploying the apps to Prod.
• Should have good working experience Hadoop ecosystem (HDFS, Hive, Yarn, File formats like Avro/Parquet)
• Kafka
• J2EE Frameworks (Spring/Hibernate/REST)
• Spark Streaming or any other streaming technology.
• Java programming language is mandatory.
• Good to have experience with Java
• Ability to work on the sprint stories to completion along with Unit test case coverage.
• Experience working in Agile Methodology
• Excellent communication and coordination skills
• Knowledgeable (and preferred hands-on) - UNIX environments, different continuous integration tools.
• Must be able to integrate quickly into the team and work independently towards team goals

• Take the complete responsibility of the sprint stories’ execution
• Be accountable for the delivery of the tasks in the defined timelines with good quality
• Follow the processes for project execution and delivery.
• Follow agile methodology
• Work with the team lead closely and contribute to the smooth delivery of the project.
• Understand/define the architecture and discuss the pros-cons of the same with the team
• Involve in the brainstorming sessions and suggest improvements in the architecture/design.
• Work with other team leads to get the architecture/design reviewed.
• Work with the clients and counterparts (in US) of the project.
• Keep all the stakeholders updated about the project/task status/risks/issues if there are any.

Roles & Responsibilities:

• Create and design various materials for print and digital collateral
• Ensure projects are completed with high quality and on schedule
• Establish creative direction for the company as well as brand guidelines
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Perform retouching and manipulation of images
• Work with a wide range of media and use graphic design and video editing software

Scope:

• Reads typescript or proof page to detect and mark for correction any grammatical, typographical, or compositional errors
• Check page numbers and headings are correct, Spelling and other aspects, such as the use of capital letters, are consistent, Chapter headings match the contents table, Photos and illustrations are correctly captioned
• Check spelling and grammar.
• Reads proof against copy, marking by standardized code, errors that appear in proof.
• Raise appropriate compositor queries.
• Returns marked proof for correction and later checks corrected proof against copy.
• May measure dimensions, spacing, and positioning of page elements to verify conformance to specifications, using printer's ruler.
• Ensures that pages are whole and logically arranged
• He/she should be able to carry out the work mentioned in an independent manner.
• He/she should be able to quality-check the work of his/her team members.
• He/she should plan and monitor the flow of work (based on priorities)
• He/she should be able to provide classroom/on-the-job training to his/her team members and help them overcome their weaknesses.
• He/she should be responsible for his/her team producing an error-free output.
• He/she should check the mail correspondence regarding workflow regularly

EXPERIENCE PROFILE

• Able to perform edit/proofread independently and make the work done by the team members delivery ready
• Postgraduate in any field of science; good command over the English language; an eye for detail; exposure to various style guides; readiness to meet daily/monthly productivity targets; and maintaining the expected quality norms

Desirable

• Good communication skills; team player; problem-solving skills; proactive and innovative

VP engineering would be leading the technology (engineering) team of 25 (and counting) to build a world-class SAAS product that is serving 7000+ businesses (or 50,000 users) across the globe. The person would be responsible to oversee the product development and technology research ensuring scalability and effectiveness. The core role would involve leading development, managing team & processes leading to effective technology products as an outcome.

The person would be responsible for leading the product development to scale to a million businesses over the next ten years or 25K businesses in the next 3 years. The person should be able to build a team & process accordingly to ensure a smooth growth path for the product and company. The mission would be to build fully horizontal architecture & micro services with robust security.

• Leading the technology development by learning and researching the best upcoming technology. Analyzing current technology gaps in the system and evangelizing for better state of art technology development.

• Evaluating technology architecture, gaps, and improvisation requirements. Building new architectures for further product development along with elaborated documentations.

• Leading the team of software engineers to guide them with the best technology and process practices. Coaching and motivating the team to ensure enhanced performance across teams. 

• Engaging with Product teams to shape the product roadmap. Working with the tech support team to analyze open issues and bugs and ensure an efficient process for fixing the same.

• Building processes for product development, security audits, new recruitment, technology research, technical documentation, etc.