Role –Customer Success Executive (Post Sales)
Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.
Who we are?
A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
What do we do?
As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
Role Summary
We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.
- As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
- Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
- This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.
Keen to know more about how you could contribute?
- Maintain a detailed knowledge of our offering and the impact they can create for our customers.
- Coordinating and maintaining a detailed list of all tasks and communication with the client.
- Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
- Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
- Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
- Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
- Assisting the onboarding team for any new business set up activity that might arise from accounts.
- Proactively spot and correct any issues that could affect customer satisfaction or retention.
- Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
- Keep yourself updated about new products and services that could be of value to customer’s business.
- Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
- Handle customer escalations and ensure closure of the issues.
Desired Skills
- Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
- -2 years of relevant experience in B2B customer facing roles.
- Knowledge of the SaaS ecosystem (good to have).
- Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
- Account management and client relationship skills is preferred.
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About Us
We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀
Location: Remote
Our Core Values
· Quality with Pragmatism: We aim for excellence with a focus on practical solutions.
· Extreme Ownership: We own our work and its outcomes fully.
· Proactive Collaboration: Teamwork elevates us all.
· Pursuit of Mastery: Continuous growth drives us.
· Effective Feedback: Honest, constructive feedback fosters improvement.
· Client Success: Our clients’ success is our success.
Experience Level
This role is ideal for engineers with 3+ years of hands-on software development experience, particularly in Java at scale.
Role Overview
If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!
What You'll Do
· Write Tests First: Start by writing tests to ensure code quality
· Clean Code: Produce self-explanatory, clean code with predictable results
· Frequent Releases: Make frequent, small releases
· Pair Programming: Work in pairs for better results
· Peer Reviews: Conduct peer code reviews for continuous improvement
· Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes
· Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines
· Never Stop Learning: Commit to continuous learning and improvement
What We're Looking For
- Expertise in Java/J2EE, Node,Spring, Hibernate, SOAP/REST Web Services, Angular, React, JavaScript, Object Oriented Programming in JS
- Expertise in object-oriented programming, data structures, algorithms, and software engineering methodologies
- Experience working in Agile and eXtreme Programming methodologies in a continuous deployment environment
- Expertise or interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI tools like Jenkins, Hudson, and Bamboo, web frameworks and front-end technologies, complexity analysis, and performance optimization
- Working knowledge of server configuration/deployment infrastructure
- Experience using source control and bug tracking systems, writing user stories, and technical documentation
What We Offer
. Dedicated Learning & Development Budget: Fuel your growth with
a budget dedicated solely to learning.
·Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
·Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
·Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
·Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
·And More: Extra perks to support your well-being and professional growth.
Work Environment
Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology.
We are seeking a skilled and dedicated full-time Virtual Assistant for The Head HR This is a fully remote position, offering a base pay of INR 5000 with an INR 2000 performance bonus based on work performance. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.
Your work will be related to operations and be available whenever required and do the administrative task given to you
Srijan Technologies is hiring for Delivery Manager - Data Science/Data Engineering
with a permanent WFH option.
Notice: Immediate joiners or candidates with 30 days of notice period are preferred.
Required Skills/Experience: • Overall Experience of 10+ years in the Industry • Good experience in Agile methodology • Experience in delivering Data engineering and data integration projects is a must • Experience in delivering Analytical programs is a must • Experience in delivering AI / ML projects will be an added advantage • Analytical skills • Well-developed interpersonal skills • Commercial awareness • Effective Communication • Team working skills • Ability to motivate people • Management and leadership skills
Responsibilities:
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Recommending and implementing improvements to processes and technologies.
- Designing customer-facing UI and back-end services for various business processes.
Requirements:
- 1-8 years of appropriate technical experience
- Proven experience as a Full Stack Developer or similar role preferably using MEANMERN stack.
- Good understanding of client-side and server-side architecture
- Excellent interpersonal skills and professional approach
- Ability to work in a dynamic, fast moving and growing environment
- Be determined and willing to learn new technologies
- Immediate joiners are preferred
Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
- Designing and producing necessary technical documents
- Helping the team to utilize best practices in RPA and programming
- Supporting the production solutions, including understanding the existing solution, making hands-on improvements and bug fixing
- Making direct/ indirect contact with client in support cases
- Learning and utilizing various RPA software
What you need to have:
- Have minimum 3 years hands-on experience on UiPath
- Minimum required is passing advanced training courses for UiPath
- RPA certification is a plus
- Have minimum 3 years hands-on experience with Automation anywhere
- Passed certified Advanced/ Master RPA professional exam is a plus
- Sound understanding of SQL
- Strong analytical and problem-solving skills and the ability to think creatively to solve complex problems
- Have experience with C#/ C++/ Java is a plus
- Have experience with HTML/ XML is a plus
- Fluent in English speaking and writing
- Good interpersonal skills
- Ability to work effectively with cross-functional teams
- Ability to quickly learn new concepts is necessary
- Ability to perform under pressure
Senior Full Stack Engineer
- 3+ years of relevant experience in software development building web applications
- Demonstrated technical capability developing applications using Node JS, Express/NestJS/SailsJS, and any industry-standard RDBMS
- Well acquainted with cutting edge front-end frameworks like React, Javascript dialects like ES6, TypeScript
- CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
- Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions
- Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions
- Ability to work both independently and in various team settings
Qualification : 12th completed, degree.
Job Types : Full-time, Fresher.
JOB DESCRIPTION:
Build long-lasting client relationships and valuate customers needs.
Meet personal and team sales targets.
Attend meetings, sales events and trainings often.
Report and provide feedback to management using financial statistical data.
Manage your client database within your assigned area.
More you work, more is your gain.
Angular 7 with Ionic frame work experience + strong oops concept + experience in PHP
- 2+ years of hands-on programming experience in building native iOS apps, with deep focus on usability, performance, Core Data and integration with REST APIs & services.
- Built real world apps that are published on the app store.
- Experience in OO design, design patterns & fluency in Objective-C programming (exposure to Swift or React Native would be a plus)
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
- Experience with third-party libraries and APIs, consuming REST Web Services
- Unit/Integration tests
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle
- Strong knowledge of data structures, algorithms, and designing for performance UI development with Interface Builder and Code, including Auto Layout