Customer Success Executive (post sales)

Position

Senior Lead Architect

Company

PencilSketch Design Studio LLP

Job Location

• Bangalore (On-site)
• Hyderabad (On-site)

Role Overview

The company is looking for an experienced Senior Lead Architect to lead interior corporate office design projects from concept to completion, including:

• Planning and space planning
• Detailed design
• Client, consultant, and contractor coordination
• Project management
• Team leadership and mentoring
• Ensuring project quality and timelines

Key Requirements

• Senior-level Architect with experience in corporate/workplace interiors
• Strong knowledge of:
• Architecture
• Interior Design
• Space Planning
• Project Coordination
• Proficiency in:
• AutoCAD
• SketchUp
• V-Ray
• Enscape
• Other rendering software
• Excellent communication, leadership, and client-handling skills

Employment Details

• Full-time
• On-site
• Immediate joiners preferred
• Candidates can choose either Bangalore or Hyderabad as their preferred work location.

Job Title: Data Engineer

Experience: 4–14 Years

Work Mode: Remote

Employment Type: Full-Time

Position Overview:

We are looking for highly experienced Senior Data Engineers to design, architect, and lead scalable, cloud-based data platforms on AWS. The role involves building enterprise-grade data pipelines, modernizing legacy systems, and developing high-performance scoring engines and analytics solutions and collaborate closely with architecture, analytics, risk, and business teams to deliver secure, reliable, and scalable data solutions.

Key Responsibilities:

·      Design and build scalable data pipelines for financial and customer data

·      Build and optimize scoring engines (credit, risk, fraud, customer scoring)

·      Design, develop, and optimize complex ETL/ELT pipelines (batch & real-time)

·      Ensure data quality, governance, reliability, and compliance standards

·      Optimize large-scale data processing using SQL, Spark/PySpark, and cloud technologies

·      Lead cloud data architecture, cost optimization, and performance tuning initiatives

·      Collaborate with Data Science, Analytics, and Product teams to deliver business-ready datasets

·      Mentor junior engineers and establish best practices for data engineering

Key Requirements:

·      Strong programming skills in Python and advanced SQL

·      Experience building scalable scoring or rule-based decision engines

·      Hands-on experience with Big Data technologies (Spark/PySpark/Kafka)

·      Strong expertise in designing ETL/ELT pipelines and data modeling

·      Experience with cloud platforms (AWS/Azure) and modern data architectures

·      Solid understanding of data warehousing, data lakes, and performance tuning

·      Knowledge of CI/CD, version control (Git), and production support best practices

• Strong UX-focused Product Design Profile
• Mandatory (Experience 1) - Must have 5+ YOE in Product Design, with a focus on UX Research, Designs and Design Operations, primarily in the B2B domain
• Mandatory (Experience 2) - Must have strong experience with Large-scale B2B Enterprise products
• Mandatory (Designation) - Must be Lead or above designation in Current role
• Mandatory (Team Management) - Must have atleast recent 1+ YOE as a Team Lead
• Mandatory (Portfolio) - Must have strong B2B Products Case Studies for Complex B2B Enterprise level applications, with multiple connected modules (Dont want just simple UI screens in portfolio)
• Mandatory (Company) - Large-Scale B2B SaaS / Enterprise-level Products

Preferred

• Preferred (Experience) - Automotive, Retail or Dealerships domain experience

We are looking for somebody to take care of our social media handles and run campaigns to generate leads

• Manage accounts and financial operational activities
• Prepare Daily, Weekly and Monthly reports
• Record Maintenance for Factory and Admin Compliances
• Coordinate with auditor office about GST, TDS, and TCS Filings
• Manage the accounts team

We are looking for a Client Key Account Manager who has an experience in coordinating with the clients and the Digital marketing team. The Account manager will be the liaise between clients and the internal teams (content writers/graphic designers/ implementors/ Billing) to ensure the timely and successful delivery of solutions pertaining to our client's needs. Knowledge of LinkedIn Advertising or PPC campaign is a must. Also, understanding of tech is a plus since we have major tech clients on board.

Experience - 4 years - 5 years as an Account manager experience

The Ideal Candidate

Client Management: Your main task as an Account Manager is to understand and manage clients’ expectations, coordinating with the client and the team and keep them aware about the actions you're taking and how we're progressing. Communication with the client will be basic as your main job is to get results for the clients. Responding to client queries (Account updates, Billing Inquiries, or General complaints) in an effective manner, via Phone calls, Emails, and Chats within the time limits and following up to ensure resolution whenever required.

LinkedIn Ads / PPC campaign: Experience with LinkedIn Ads / PPC campaign is required. You are expected to to make day to day changes in the LinkedIn ad manager and take care of the campaigns. Not only do you need to know the fundamentals of LinkedIn or PPC Ads, but also be experienced enough to come up with campaign strategies and manage long term while getting results.

Accounts handled: You should have handled minimum 50 lakhs worth of ad spent in past on either PPC campaign / LinkedIn Ads campaigns.

Problem Solving: We’re always here to support our team members but you need to be someone who can roll up your sleeve and do your best to deal with problems - and solve those which you can actually solve. Identifying customer needs, and problems and taking proactive steps to maintain positive experiences.

Marketing Strategy: Your main job is to learn about the client's business and understand what they sell, who they sell to, etc. in order to use this to guide the client towards strategies that help their ad campaigns become as profitable as possible (with the account executive’s & account lead’s help).

Important Personality Traits

• Persuasive, Assertive, Confident, Direct
• Strong English proficiency
• Should be available in IST time zone
• Willing to work in US time zone, as and when required
• Remote working.
• Fast Internet & Power backup (if you have frequent power cut issues).
• Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.

Must have:

 2+ years of development experience in Microsoft Dynamics NAV/BC (ERP

software)

 Experience with Test-Driven-Development

 Experience in the connection of APIs

 In-depth knowledge and experience in AL and/or C/AL, Visual Studio Code,

Azure DevOps, Git

 Very good communication skills (read, write, speak)

 Team player with a strong willingness to tackle things together

 Availability to travel if needed

Nice to have:

 Good knowledge of software architecture

 Basic knowledge of the Microsoft Azure platform

 Knowledge of quality assurance and documentation

 Experience in working in agile teams using Scrum

 Writing and implementing test automation in AL

 PowerShell, and MS SQL Server

 Ideally knowledge of or interest in acquiring knowledge of the extended

Microsoft 365 stack: C# development, Azure Functions, Microsoft Power

Automate (Microsoft Flow) / Microsoft Power Apps

Responsibilities:

• Identifying the different bugs in new & existing product lines by following the company's processes.
• Isolating bugs i.e. finding steps to reproduce for identified bugs.
• Compiling the bugs in a database or in given documents with a precise description of the encountered issues so they can be easily identified and reproduced.
• Respecting the planning and the deadlines.
• Follow-up of the versions from scratch to end of project.
• Maintain and develop the existing Automation suites (API/UI)

What we're looking for?

• At least 2 year of experience in software testing
• Ability to work and coordinate with the team on projects
• Knowledge and hands on experience in QA methodologies and tools is preferred
• Strong analytical and observation skills
• Enthusiastic and highly organised
• Excellent written and verbal communication skills
• Comfortable with at least one of Java, Javascript, Ruby
• Worked on UI automation using Selenium Webdriver. Preferably WebdriverIO/Protractor/Puppeteer
• Familiar with API automation using either Postman/Restassured
• Working knowledge of Jmeter or similar Performance testing tool is a plus