
Role –Customer Success Executive (Post Sales)
Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.
Who we are?
A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
What do we do?
As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
Role Summary
We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.
- As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
- Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
- This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.
Keen to know more about how you could contribute?
- Maintain a detailed knowledge of our offering and the impact they can create for our customers.
- Coordinating and maintaining a detailed list of all tasks and communication with the client.
- Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
- Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
- Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
- Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
- Assisting the onboarding team for any new business set up activity that might arise from accounts.
- Proactively spot and correct any issues that could affect customer satisfaction or retention.
- Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
- Keep yourself updated about new products and services that could be of value to customer’s business.
- Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
- Handle customer escalations and ensure closure of the issues.
Desired Skills
- Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
- -2 years of relevant experience in B2B customer facing roles.
- Knowledge of the SaaS ecosystem (good to have).
- Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
- Account management and client relationship skills is preferred.

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Work Mode: Hybrid (2 days WFO)
We are looking for a Data Engineer who is a self-starter to work in a diverse and fast-paced environment within our Enterprise Data team. This is an individual contributor role that is responsible for designing and developing of data solutions that are strategic for the business and built on the latest technologies and patterns,regional and global level by utilizing in-depth knowledge of data, infrastructure, technologies and data engineering experience.
Responsibilities
· Design, Architect, and Develop solutions leveraging cloud big data technology to ingest, process and analyze large, disparate data sets to exceed business requirements
· Develop systems that ingest, cleanse and normalize diverse datasets, develop data pipelines from various internal and external sources and build structure for previously unstructured data
· Interact with internal colleagues and external professionals to determine requirements, anticipate future needs, and identify areas of opportunity to drive data development
· Develop good understanding of how data will flow & stored through an organization across multiple applications such as CRM, Broker & Sales tools, Finance, HR etc
· Unify, enrich, and analyze variety of data to derive insights and opportunities
· Design & develop data management and data persistence solutions for application use cases leveraging relational, non-relational databases and enhancing our data processing capabilities
· Develop POCs to influence platform architects, product managers and software engineers to validate solution proposals and migrate
· Develop data lake solution to store structured and unstructured data from internal and external sources and provide technical guidance to help migrate colleagues to modern technology platform
· Contribute and adhere to CI/CD processes, development best practices and strengthen the discipline in Data Engineering Org
· Mentor other members in the team and organization and contribute to organizations’ growth.
Soft Skills
· Independent and able to manage, prioritize & lead workloads
· Team player, Reliable, self-motivated, and self-disciplined individual capable of executing on multiple projects simultaneously within a fast-paced environment working with cross functional teams
· Strong communication and collaboration skills, with the ability to work effectively in a team environment.
Technical Skills
· 8+ years’ work experience and bachelor’s degree in Information Science, Computer Science, Mathematics, Statistics or a quantitative discipline in science, business, or social science.
· Hands-on engineer who is curious about technology, should be able to quickly adopt to change and one who understands the technologies supporting areas such as Cloud Computing (AWS, Azure(preferred), etc.), Micro Services, Streaming Technologies, Network, Security, etc.
· 5 or more years of active development experience as a data developer using Python-spark, Spark Streaming, Azure SQL Server, Cosmos DB/Mongo DB, Azure Event Hubs, Azure Data Lake Storage, Azure Search, Azure Data factory and Azure synapse analytics, Git Integration with Azure DevOps, etc.
· Experience with designing & developing data management and data persistence solutions for application use cases leveraging relational, non-relational databases and enhancing our data processing capabilities
· Experience with building, testing and enhancing data curation pipelines and integrating data from a wide variety of sources like DBMS, File systems, APIs and streaming systems for various KPIs and metrics development with high data quality and integrity
· Experience with maintaining the health and monitoring of assigned data engineering capabilities that span analytic functions by triaging maintenance issues; ensuring high availability of the platform; monitoring workload demands; working with Infrastructure Engineering teams to maintain the data platform; serve as an SME of one or more application
· 3+ years of experience working with source code control systems and Continuous Integration/Continuous Deployment tools
We are looking for a highly capable Node.js/ExpressJS developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.
To ensure success as a Node.js developer, you should possess extensive knowledge of Node.js/ExpressJS based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.
Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Qualification:
- Bachelor’s degree in computer science, information science, or similar.
- At least three years’ experience as a Node.js and ExpressJS developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
Job Title: Lead – Application Engineering
Remote | Chennai | Hyderabad | Bangalore
Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce.
We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.
Curious about the role? What your typical day would look like?
We are looking for Tech Leads working with our Application Engineering team, designing, and developing a variety of applications. More specifically, you will:
- Determine the functional, non-functional requirements and scope working with the business analysts and engineering managers
- Design and develop multi-tier, cloud-native, high performance, and scalable solutions
- Apply software engineering principles, design patterns and best practices to build solutions that are testable, secure, and robust
- Lead cross functional agile teams across the software development lifecycle
- Evaluate design alternatives using proof of concepts and collaborate with architects to choose optimal solutions
- Performing design and code reviews
- Collaborate with project/program managers to estimate, plan, and mitigate technical risks at module/project level
- Mentor and groom developers to deliver high quality solutions
What do we expect?
- Years of Experience: 5+ years
- Relevant hands-on experience with one of more of the following:
- Programming Languages – Python with Django / Flask / Java / C#.net
- Web server technologies - Node.js / Nginx
- Database technologies - MySQL / Oracle / PostgreSQL / MongoDB
- Testing frameworks – Junit/ Selenium
- Cloud environments - AWS / Azure / GCP (Good to have)
- Good understanding of API design and development
You are important to us, let’s stay connected!
Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow.
We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.


Senior UI Developer
Role Objectives
- Participate in complex design and software development tasks within schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect
- Hands-on development and implementation of solutions including configuration of platform components and custom development
- Tasks associated with testing and documentation of solution implemented
Also
-
Must be capable of coding and unit testing their code
-
Team player with good interpersonal skills
- Should have strong analytical skills
- Good communication skills
- Handlinh several priorities and delivering results in time in a high-pressure, dynamic environment.

- Bachelor’s or Master’s degree in Computer Science or Engineering,
- 4-8 years of hands-on Experience in React native js
- Develop Hybrid Apps using React Native and integrate them with back-end services.
- Navigation model in Mobile apps.
- Minimum 3yrs of exp in building React native apps for android and iOS Solid understanding of iOS and Android ecosystems.
- Must have worked on hardware integration with the apps.
- Understanding of various navigation models in mobile apps Good at debugging, testing, performance optimization.
- Interpersonal skills: good team player, ready to take challenges ability to deliver in a fast-paced environment
- Able to build and maintain awesome react native applications with good code quality
- Implement pixel-perfect UI's that match designs.
- Work with native modules when required.
- Have developed at least 1 iOS/Android app which has been deployed in both Appstore and Google Play
- Excellent understanding of solid coding skills in React Native)
- Have a good understanding of REST APIs
- Good Communication

- Engineering Graduates or Postgraduates with 2-5 years of experience in mobile development, who have designed and developed advanced applications for the Android platform in B2C domain. Experience of development of app for retail domain is an added advantage.
- Must have working skills:
- Kotlin, RXJava, Dependency injection (Koin/Dagger)
- Unit Test
- Worked on multi-threaded applications
- MVP and MVVM
- In depth understanding of Android recommended design principles, interface guidelines and coding best practices.
- Experience with performance and memory tuning of complex apps.

