Accounts Executive

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered Chat & Voice Bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

Check Out the Website: https://myoperator.com/

Role Overview:

We are seeking a Business Consultant – SaaS Sales who can drive revenue growth through selling and strategic client engagement.In this role, you’ll understand business challenges, position MyOperator’s solutions effectively, and guide clients toward adopting our unified AI communication platform.This position is ideal for professionals passionate about SaaS, business consulting, and helping brands scale smarter through technology.

Key Responsibilities:

• Engage with potential clients to understand their requirements, challenges, and goals.
• Recommend MyOperator’s SaaS solutions (IVR, Call Tracking, WhatsApp Business API, etc.) to address client needs and drive revenue growth.
• Conduct discovery calls and schedule tailored product demos for key decision-makers.
• Manage leads and opportunities effectively using CRM systems such as HubSpot, Salesforce, or Zoho.
• Collaborate with marketing, product, and sales teams to refine outreach and conversion strategies.
• Stay up to date with industry trends and competitor offerings to identify new sales opportunities.
• Consistently meet and exceed individual revenue and conversion targets.

Required Skills & Qualifications:

• 1–3 years of experience in SaaS Sales, Business Consulting, or B2B / Revenue-driven roles.
• Strong understanding of the B2B sales process, particularly within the technology or IT domain.
• Excellent communication, listening, and selling skills.
• Proficiency in LinkedIn outreach and professional email communication.
• Familiarity with CRM tools such as HubSpot, Salesforce, or Zoho.
• Self-motivated, with the ability to work independently and drive results.

Preferred Qualifications:

• Prior experience in SaaS or Cloud-based solution sales.
• Knowledge of solution-oriented or consultative selling frameworks.
• Analytical mindset to evaluate performance data and optimize conversion strategies.

Perks & Benefits:

• Competitive salary with performance-based incentives.
• Learning and career growth opportunities within a fast-scaling SaaS organization.
• Continuous mentorship and sales training from industry experts and senior leadership.
• Clear career path with fast-track promotions based on performance.
• Exposure to cutting-edge AI and automation technologies transforming business communication.

About Company :-

Our Client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager -Social to join us. As part of the largest media agency in India, you’ll have the opportunity to leverage the scale that comes with the job. You will become an integral part of this growing team and will be working with both internal teams and external parties to ensure campaign delivery objectives are met.

This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.

At APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Key Responsibilities:

- Lead QA team for effective testing, validation, and verification.

- Implement QA processes and standards.

- Design and execute test plans, cases, and automated scripts.

- Utilize SQL, Excel, and Python for data analysis and testing strategies.

- Validate data across platforms and reports.

- Analyze data for system improvement.

- Monitor and report key quality metrics.

- Develop and maintain process documentation.

Requirements

- Bachelor’s degree in CS, IT, Engineering, or related field.

- 3+ years of QA experience.

- Proficient in SQL, Excel, and Python.

- Strong knowledge of QA methodologies and tools.

- Experience in commerce or digital marketing preferred.

- Demonstrated leadership skills.

- Excellent problem-solving and communication.

- Proactive in task optimization.

- Systems approach to problem-solving.

- Strong attention to detail.

We are looking for a dynamic and experienced professional to join our team as a Digital Marketing Specialist. This role will primarily focus on collecting, analysing, and interpreting digital marketing data from around the world, with additional responsibility for managing our social media platforms. The ideal candidate will have a strong background in digital marketing analytics, along with proven expertise in social media management across diverse regions and cultures.

Responsibilities:

• Develop and implement data collection strategies to gather digital marketing performance data from diverse geographic regions.
• Utilize web analytics tools (e.g., Google Analytics, Adobe Analytics) to track and analyze website traffic, user behavior, and conversion metrics across different countries and regions.
• Monitor and analyze digital advertising campaigns across multiple platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads) to assess performance and ROI on a global scale.
• Manage social media platforms (e.g., Facebook, Twitter, LinkedIn, Instagram) across multiple countries and regions, including content creation, scheduling, posting, and community engagement.
• Develop and implement social media strategies to increase brand awareness, engagement, and follower growth in target markets.
• Create dashboards and reports to visualize key digital marketing metrics and insights for stakeholders at all levels of the organization.
• Perform in-depth data analysis to uncover actionable insights and optimization opportunities for improving digital marketing performance.
• Identify and implement data quality improvements and best practices to ensure accuracy and reliability of marketing data across global channels.
• Stay abreast of emerging technologies and industry trends in digital marketing analytics, and recommend innovative approaches to data collection and analysis.

Job Type: Full-time

Salary: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Digital marketing: 1 year (Preferred)
• total work: 1 year (Preferred)

1. Data Steward :

Data Steward will collaborate and work closely within the group software engineering and business division. Data Steward has overall accountability for the group's / Divisions overall data and reporting posture by responsibly managing data assets, data lineage, and data access, supporting sound data analysis. This role requires focus on data strategy, execution, and support for projects, programs, application enhancements, and production data fixes. Makes well-thought-out decisions on complex or ambiguous data issues and establishes the data stewardship and information management strategy and direction for the group. Effectively communicates to individuals at various levels of the technical and business communities. This individual will become part of the corporate Data Quality and Data management/entity resolution team supporting various systems across the board.

Primary Responsibilities:

• Responsible for data quality and data accuracy across all group/division delivery initiatives.
• Responsible for data analysis, data profiling, data modeling, and data mapping capabilities.
• Responsible for reviewing and governing data queries and DML.
• Accountable for the assessment, delivery, quality, accuracy, and tracking of any production data fixes.
• Accountable for the performance, quality, and alignment to requirements for all data query design and development.
• Responsible for defining standards and best practices for data analysis, modeling, and queries.
• Responsible for understanding end-to-end data flows and identifying data dependencies in support of delivery, release, and change management.
• Responsible for the development and maintenance of an enterprise data dictionary that is aligned to data assets and the business glossary for the group responsible for the definition and maintenance of the group's data landscape including overlays with the technology landscape, end-to-end data flow/transformations, and data lineage.
• Responsible for rationalizing the group's reporting posture through the definition and maintenance of a reporting strategy and roadmap.
• Partners with the data governance team to ensure data solutions adhere to the organization’s data principles and guidelines.
• Owns group's data assets including reports, data warehouse, etc.
• Understand customer business use cases and be able to translate them to technical specifications and vision on how to implement a solution.
• Accountable for defining the performance tuning needs for all group data assets and managing the implementation of those requirements within the context of group initiatives as well as steady-state production.
• Partners with others in test data management and masking strategies and the creation of a reusable test data repository.
• Responsible for solving data-related issues and communicating resolutions with other solution domains.
• Actively and consistently support all efforts to simplify and enhance the Clinical Trial Predication use cases.
• Apply knowledge in analytic and statistical algorithms to help customers explore methods to improve their business.
• Contribute toward analytical research projects through all stages including concept formulation, determination of appropriate statistical methodology, data manipulation, research evaluation, and final research report.
• Visualize and report data findings creatively in a variety of visual formats that appropriately provide insight to the stakeholders.
• Achieve defined project goals within customer deadlines; proactively communicate status and escalate issues as needed.

Additional Responsibilities:

• Strong understanding of the Software Development Life Cycle (SDLC) with Agile Methodologies
• Knowledge and understanding of industry-standard/best practices requirements gathering methodologies.
• Knowledge and understanding of Information Technology systems and software development.
• Experience with data modeling and test data management tools.
• Experience in the data integration project • Good problem solving & decision-making skills.
• Good communication skills within the team, site, and with the customer

Knowledge, Skills and Abilities

• Technical expertise in data architecture principles and design aspects of various DBMS and reporting concepts.
• Solid understanding of key DBMS platforms like SQL Server, Azure SQL
• Results-oriented, diligent, and works with a sense of urgency. Assertive, responsible for his/her own work (self-directed), have a strong affinity for defining work in deliverables, and be willing to commit to deadlines.
• Experience in MDM tools like MS DQ, SAS DM Studio, Tamr, Profisee, Reltio etc.
• Experience in Report and Dashboard development
• Statistical and Machine Learning models
• Python (sklearn, numpy, pandas, genism)
• Nice to Have:
• 1yr of ETL experience
• Natural Language Processing
• Neural networks and Deep learning
• xperience in keras,tensorflow,spacy, nltk, LightGBM python library

Interaction :  Frequently interacts with subordinate supervisors.

Education : Bachelor’s degree, preferably in Computer Science, B.E or other quantitative field related to the area of assignment. Professional certification related to the area of assignment may be required

Experience :  7 years of Pharmaceutical /Biotech/life sciences experience, 5 years of Clinical Trials experience and knowledge, Excellent Documentation, Communication, and Presentation Skills including PowerPoint

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!