Account Director - Client Servicing

What you need to succeed in this job ?

• MS or BS/B.Tech in computer science or equivalent experience from top college.
• Minimum 2+ Experience in Java 8, Spring Boot, Spring Cloud, Spring Cloud Gateway etc
• Good understanding of Design Patterns usage and implementations.
• REST Services and understanding and implementation of Microservices Architecture.
• Unit testing tools – Junit & Mockito.
• Experience is PostgreSQL database is must, 
• Excellent data structure & algorithm and problem solving skills.
• Should be an active contributor to developer communities like Stackoverflow is added advantage.
• Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development (Prometheus, Elasticsearch, Kafka).
• Must be a proven performer and team player that enjoy challenging assignments in a high- energy, fast growing and start-up workplace.
• Must be a self-starter who can work well with minimal guidance and in fluid environment.

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals)

4. Ensure minimum 50% sales conversion on the leads assigned to the team

5. Figure out new channels to generate more leads off-line and ensure conversions on the same

6. Regular evaluation of the sales team through test and measure their performance

7. Improve the sales efficiency of the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

Skills Required:

1. At least have 2 years of experience in handling a team of 40+ in sales

2. Good data management skills. Primarily Google sheets, MS Excel, word etc.

3. Good communication and convincing skills

4. Work from office, weekly 6 days

5. Flexible with working hours

6. Aggressive approach towards customer acquisition

Responsibilities

• Translate designs and wireframes into high-quality code.
• Design, build, and maintain high-performance, reusable, and reliable Java code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.

Requirement

• Minimum year of experience as an Android app developer.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to understand business requirements and translate them into technical requirements

Position –Business Analyst.

Location – Mumbai Andheri

Time – 1 pm to 10 pm

Experience – 7+ Years

Job description

• Gathering business and functional requirements.
• Developing requirements documents: goal model, functional modelling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
• Preparing use cases and formal requirements documentation.
• Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.
• Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.
• Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
• Escalation of issues in a timely manner.
• Ensure adherence to audit, SLA and operational standards.
• Demonstrations of new functionality to business and technology users.
• Work closely with the support team to ensure timely knowledge transfer.
• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
• Acting as a liaison between the technology department and other business units.
• Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
• Quickly understanding the business issues and data challenges of client’s organization and industry.
• Providing expertise on the system's capabilities/limitations as it relates to business goals.
• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
• Aligning stakeholders on business requirements, system requirements, program functions, and strategy.

Requirements

• Domain experience must include 4+ years of experience in the US property and casualty insurance.
• Good understanding and exposure to policy forms or insurance documents.
• Ability to coordinate with other business analysts and follow the direction of BA manager or the project lead BA.
• Ability to work with offshore teams located across time zones.
• Ability to work with QA team and define testing strategies.
• Ability to work independently.

• Proficient with tools like Jira, Confluence, Wiki, MS-Word, Excel, and Visio, etc.
• Have a good experience of the Agile Process (SCRUM)
• Can validate, refine, and optimize solution option models, through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives.
• Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation.
• Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.

Responsibilities

• Understand both functional and non-functional requirements and translate them into tasks that can be worked upon individually or in a team.
• Use your skills in programming and system design to develop robust and scalable software.
• Perform POCs and build solutions that require integration with other systems.
• Provide estimations for a Sprint or Tasks, and share inputs in design and architectural choices.
• Work in a fast-paced environment and contribute to all phases of SDLC.
• Maintain minimal yet essential engineering documentation to complement the product.
• Collaborate with engineers, product, and business teams as part of Agile delivery.
• Perform code reviews and provide guidance to the team in building software and following the defined process.
• Carry an ownership attitude when working on any solution.

Requirements

• Strong at problem-solving using Java 8 and above.
• Good understanding of SDLC using agile methodologies iterative development.
• Basic skills in HTML, CSS, and JavaScript are desired.
• Hands-on knowledge of using Spring Boot or Quarkus for building Microservices or API driven solutions.
• Good knowledge of SQL and experience in using any RDBMS like MySQL, PostgreSQL.
• Understanding or exposure to Cloud-Native development using AWS is an added advantage.
• Any experience in working on projects built using Microservice architecture, esp if using React and Java with Docker is an added advantage.

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.
• Contribute to the entire implementation process including driving the definition of improvements
based on business need and architectural improvements.
• Act as a subject matter expert for Application Software developers and Engineers.
• Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:
• More than 4+ years of experience as a software developer in Python, with knowledge of at least one
Python web framework such as Django, Flask, etc.
• Good understanding of common design patterns and architecture principles to design reliable and
Scalable applications
• Strong communication skills
• Knowledge of databases line NoSQL or MongoDB
• Good to have AWS and Docker or Web services
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

• A graphic design qualification or similar
• Portfolio with design projects
• Proven work experience as a graphic designer
• Working experience with image design tools (e.g. Photoshop and Adobe Illustrator)
• A keen eye for visual details
• Aesthetic skills
• Ability to meet deadlines and collaborate with team members

About BRIDGEi2i

BRIDGEi2i is a trusted partner to enterprises globally for driving actions for digital transformation outcomes. Our clients choose us for our ability to provide contextual AI-powered analytics solutions to solve complex business problems and deliver digital transformation outcomes.

We specialize in asset-based consulting, a structured approach to solving complex business problems that deploy contextual solutions powered by our proprietary AI accelerators (Watchtower, Recommender, Optimizer and Converser). This helps enterprises drive wider consumption of insights and faster and more accurate decisions across

the board, thereby enabling faster time to value.

We are headquartered in Bangalore, India and also have offices in Fremont, Dallas, Chicago, Seattle and Boston.

About the team

BRIDGEi2i centralized design team is responsible for enabling design thinking across the organization and setting the standards for designing our products, solutions and projects. Speed, excellence, and collaboration are our core values.

 Your Key Responsibilities

• Collaborate with business units, PMs, software engineers and leaders to help prioritize and guide design decisions.
• Facilitate design thinking workshops to navigate ambiguity.
• Deliver world-class designs to internal and external stakeholders.
• Iterate designs and documentation based on continued user testing and feedback.
• Work in a fast-paced environment.
• Contribute to our design system.

The Ideal Candidate

• 4-6 years of experience in UX/UI
• B2B product design experience
• Shipped products
• Data-driven
• Open to receiving feedback from unexpected sources
• Passionate about all things design
• Exceptional interpersonal, collaborative, and creative problem-solving skills
• Strong understanding of design processes