Business Development- Cloud

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Hospitality Minds is seeking a dynamic and creative Social Media Marketer to enhance and expand our brand presence across platforms. If you’re passionate about content, strategy, and staying ahead of social trends, this is your opportunity to join our vibrant team and drive real impact!

Responsibilities:

• Manage and publish engaging content across Instagram, Facebook, YouTube & LinkedIn.
• Collaborate with creative teams to maintain brand consistency.
• Monitor trends & assist with influencer collaborations.
• Plan & optimize paid campaigns (Google, Facebook Ads, etc.).
• Track performance metrics and share insights.
• Maintain strong client relationships.

Requirements:

• Graduate with 2–3 years of social media marketing experience.
• Creative, enthusiastic & proactive.
• Strong communication and time-management skills.
• Ability to multitask and work in a fast-paced environment.
• Team player with ownership mindset.

Job Summary:

We are looking for a Flutter Developer with 1+ years of experience to join our dynamic team. The ideal candidate should have hands-on experience in developing cross-platform mobile applications using Flutter and Dart. You will be responsible for designing, developing, and maintaining high-performance mobile applications that provide an exceptional user experience.

Key Responsibilities:

• Develop and maintain mobile applications using Flutter & Dart for Android and iOS platforms.
• Collaborate with UI/UX designers to implement visually appealing and user-friendly interfaces.
• Write clean, maintainable, and efficient code following best practices.
• Integrate APIs and third-party services into mobile applications.
• Optimize app performance and troubleshoot bugs or performance issues.
• Work closely with backend developers to ensure seamless integration.
• Keep up with the latest Flutter updates and industry trends.

Required Skills & Qualifications:

• 1+ years of experience in Flutter app development.
• Proficiency in Dart programming language.
• Strong knowledge of State Management (Provider, Riverpod, Bloc, GetX, etc.).
• Experience with RESTful APIs and third-party libraries integration.
• Understanding of mobile app development lifecycle and best practices.
• Experience with Firebase (Auth, Firestore, Push Notifications, etc.) is a plus.
• Familiarity with Git/GitHub for version control.
• Strong debugging and problem-solving skills.
• Ability to work independently and as part of a team.

Nice-to-Have Skills:

• Experience with native Android (Kotlin/Java) or iOS (Swift/Objective-C) development.
• Knowledge of CI/CD pipelines for Flutter apps.
• Experience in publishing apps on Google Play Store and Apple App Store.

Roles and Responsibilities

• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)

• Experience on Micro service architecture

• Strong knowledge on Web services/API

• Strong Knowledge on AWS/Azure, Docker, etc..

• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.

• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)

• Provide technical advise and recommendations for language and software choices

• Develop code that is cross-browser and cross-platform friendly

• Collaborate with project stakeholders to ensure all requirements are met

• Evaluate technologies and manage technical planning

• Support and ongoing development for existing projects

• Provide clean code and proper documentation for each project

• Assists in resolving moderately complex production support problems

• Strong writing and speaking skills (English)

Technical Requirements:

• At least 4+ years experience developing and deploying websites and applications

• Experience with Django

• Experience with Agile/SCRUM practices

• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.

• Custom web based application development experience

• Comfortable collaborating with designers, front-end developers and other team members

• Object-oriented design and development strategies

ROLES AND RESPONSIBILITIES 

● Manage a cross-functional process to translate the desired customer experience into a logically  sequenced and optimized product roadmap and  major product releases. Create buy-in for the  product roadmap with internal and external stakeholders. 

● Open to discuss the requirement with the client over a call/ in person meeting. 

● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. 

● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines. 

● Daily standup with various teams to track the progress. 

● To oversee the development and improvement of customer service products or platforms within an organization 

● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.

● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products. 

● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization. 

About Thriving Springs:

Have you ever wondered, what does it take to succeed at the workplace ? Is it only technical skills or do behavior skills also play a role ?

Research suggests that 85% of job success depends on soft and behavioral skills and this is where Thriving Springs plays a critical role by helping organisations, teams and individuals build these skills and unlock their highest potential and achieve an all round success. It does this by assessing current levels of soft and behavioral skills and then helping in growing them through Thriving Springs’s innovative smart platform that combines the power of emotional intelligence (EI) with artificial intelligence (AI) and machine learning (ML).

Why join Thriving Springs ?

While there are many companies however , companies that are built with a clear purpose and mission to take humanity forward are rare. Thriving Springs - An Edtech startup is one of the pioneers in driving human productivity, fulfilment and success forward through empowering millions of working professionals globally with soft and behavioral skills and assisting them in the flow of work. Thriving Springs is leading a world wide and purpose led movement to drive success at the workplace and we invite you to join this fun and adventurous journey with us.

Culture, Rewards and Benefits:

A great culture is created when everybody in the company has great opportunities, creates meaningful impact and contributes to good of society - Larry Page - Founder - Google

The founders of Thriving Springs come from Google and have built a Google like culture within Thriving Springs where each and every team member experiences freedom and autonomy to pursue their ideas that have deep impact and will shape the future of workplace learning. The culture at Thriving Springs is deeply rooted in emotional intelligence where there is emphasis on collaboration, empathy and winning together as one team.

The members will receive an attractive total compensation package including a competitive fixed salary, performance bonuses and ESOPs translating into non-incremental gains as the company grows into a potential unicorn. In addition, every member will receive medical and health insurance plus a special allowance to use gym and yoga services. In addition every member will get a sponsored subscription of audible to pursue their own learning journey.

Qualifications:

• BTech/BE in computer science, electrical, electronics or related fields

• 2+ years of front end development experience

• High emotional intelligence, empathy and collaborative approach.

• Experience in Angular/React Javascript frameworks, CSS, HTML5, Bulma etc

• Experience with developing rich dynamic front end applications using Angular and CSS frameworks like BulmaCSS, Angular Material, Bootstrap, etc.
• Should be a quick learner to keep up with the pace of the ever changing world of technology as the candidate will get excellent exposure to the latest and trending Cloud based SaaS technologies and best practices while working with varied customers based across the globe.

Responsibilities:

• Develop web applications covering end to end software development life cycle right from writing UI code using Angular, AngularJS
• Good eye for detail to develop UI interfaces
  
  
  Contact me at seven three three seven four eight five zero nine six.

• must have experience in Java, Spring Boot, Microservices , Kafka, API
• Developing applications that demand high availability and concurrency.
• Good understanding of DevOps concepts and processes
• Ability to write structured and well documented code
• Good knowledge of working with third-party dependencies and debugging dependency conflicts.
• Knowledge of Unit Testing and Build tools.
• Team Leading & Mentoring for Senior Developers
• Retail domain experience is added advantage.

Full Stack Engineer Role

🏘 Why Propacity?

In a country like India where every Indian aspires to have a home which provides both emotional & financial stability. Typically, real estate brokers are responsible for closing transaction for buyers, and sellers. In fact, the data suggests > 90% transactions occur via 1.5 million real estate brokers.

Unfortunately, real estate brokers are having a painful time managing their business on their own. This is leading to awful customer experience for buyers, and sellers.

Propacity is creating a platform which empowers real estate brokers to create trustworthy experience for Indians customers looking to invest their life savings.

🏚 What does Propacity Platform do?

• Solve for lead generation, lead management, market insights, growth opportunities, and more
  
  
• The platform makes the broker more efficient, more data informed, increases his income, and enables him to engage better with customer.

💛  Team Propacity

Started in 2020, we are of one of India's fastest-growing PropTech startup. We are a team of startup heroes, technology enthusiasts, product makers and business operators who want to create trustworthy real estate experience for Indians investing their lifesavings in the real estate.

Currently, working with over 200+ real estate brokers in 20+ Indian Cities.

Our team is super passionate, customer obsessed and extremely supportive of each other.

🚀 Why join us?

As a Full Stack Founding Engineer, you will be responsible for the technical implementation of Propacity Platform with other A+ Engineers

We are redefining the real estate industry. It will be hard and there are a ton of challenges facing us. However, with the right mindset, strategy, and the world-class team that we’re building, we know we can push the world forward, and build the biggest business imaginable.

 👩🏽‍💻👨‍💻 YOUR ROLE 

• Develop code for the Propacity Platform
• Collaborate with the product & design team for making decisions based on your codebase expertise
• Own the development process from the architecture stage till the product is shipped
• Promote code quality, new technologies, and architectural design within the company
• Work and develop a team of engineers who can ship fast
• Have fun collaborating with your team, and communicate as much as you can

✅  Should Have Expertise:

• Experience: You have 3+ years of professional product development experience with MERN Stack :  building server applications in Node.js along with JS Frameworks, system design.

• Server expertise: Good experience with deploying applications on AWS & devops

• Databases: You have in-depth knowledge of RDMS as well as no-sql databases and are capable of designing scalable database models based on the product and security requirements. You have also experience with in-memory databases such as Redis and queuing frameworks for running tasks asynchronously.

• Front end expertise: Good understanding of React.js, frameworks, and libraries

• CS Fundamentals: You possess strong computer science fundamentals: data structures, algorithms, API’s, micro-services, distributed systems, and information retrieval.

• 3rd Party API integrations: API Integrations for fb, Instagram, google ads & more into our product

• Github: You have some JS projects/products on GitHub Repository that are worthy of public view.

• Product focused: You take pride in building innovative and shipping fast

• Problem solver: You excel at understanding and solving complex problems. You have great attention to detail.

• Quality communicator: You can break down tricky topics in writing and work with the team together

• Feedback: You are humble, kind, and are open to product feedback

• Location: Remote/New Delhi

✅  Good to Have:

• Automated Tests: Automated Tests to test the Restful API’s

• Design Basics: Basic understanding of the Figma Tool

• Mobile Applications: Basic Understanding of app. development via React Native 

 🤙  OUR HIRING PROCESS

Yes, we make sure every candidate who joins Propacity brings in the right DNA, has growth mindset, maximises peer-to-peer learning, ownership oriented and enjoys building tech products. 

Step 1: You apply for the job at Propacity

Step 2: Short Intro Call with the Founder(s)

Step 3: Technical Interview Round(s)

Step 4: Evaluation of your Technical Expertise

Step 5: Founder Round for DNA Check

Step 6: Job offer rollout

Step 7: Join the Team Propacity & start building

🎁  PROPACITY BENEFITS 

🕰 Generous Office Timings 

• Flexible working hours
• Flexible Leave Policy

✍️ Investing in Your Growth 

• Mentoring by top industry talent
• Working Directly with the Founders
• Shared Learning with Super Smart Team Members
• Ownership to build products and teams

💰 Financial Success 

• Company ESOPS
• Expected CTC : 18 - 25 Lakhs per annum